Arel
Huge hotel with great facilities. The Animation team are brilliant, they really put a lot of effort into every activity and the kids love them. They always try to put a smile on the kids faces and get everyone involved at the kids disco. Entertainment shows are very good. The wristbands are a bit annoying for opening the door locks and I would prefer a normal pillow to the long ones but other than that I would return. Good variety of food and games by the pool.
Natalie Cowley
Brilliant service, the hotel was absolutely amazing lovely people and the animation team was lovely and so kind and helpful especially to my son he is always shy at first but than gets involved loved the team. The hotel was always spotless and the whole staff in the hotel work so hard everyday wish I could of stayed longer as it was breathtaking and the food was always lovely. I would highly recommend this hotel and destination we went with jet2 and they were great. So if your a family or just want to get away with friends than this is the place to be. The entertainment was always on point so it has everything for everyone especially if you want a little spa I had one and it was fantastic best one i have had and released my knots so big thumbs up to that haha. Please consider this hotel and holiday destination as you will not be disappointed trust me. Thank you all so much for this amazing experience and holiday we all loved it.
Bryan Casson
They pretty much ruined our holiday. Be very careful of their false advertising. The Holiday World Polynesia Hotel is at the top of the mountain, they have a bus that starts at 10am and stops at 6pm, so if you want to leave the hotel at night you have to take a taxi, you can't really walk. Elderly parents can't walk that hill. All the night time events they talk about are at the other hotels which are at night so you cannot get to them. There were no specialty restaurants in May 2025 even though the hotel was full, they were , I don't think they consider non-Spanish as real guests, all closed and out of season. There was no Teen Zone. They were happy to advertise all these things when booking. There are lots of hidden charges. The spa forces you to buy an overpriced swim cap on top of your hourly charge. You can't walk to the shops or beach very well, don't let the photos fool you. Only positive were two staff, Anna was fantastic at the main food restaurant. Do not take the hotel bus, it takes two hours to get to the hotel from airport (a 22 min Uber) at 60 euros each. If you Uber it is only 25 euros for the car. Even though you book on the hotel website they take no responsibility as they say it is not them. Stay far away from any hotel bus (Bravo Transport) transfers, they are unethical, go read their reviews first, they are horrific, the hotel knows this and the staff admit it but they continue to use them. I posted a photo of the bus to avoid at all costs,
Maksym Kyrylenko
Amazing place for a family vacation! We stayed at Holiday World Polynesia and absolutely loved it. The rooms are spacious and beautifully decorated in a Polynesian style — it really feels like you’re on a tropical island. One of the best features was having a kitchen in the room, which was super convenient, especially with kids.
The Beach Club water park was a big highlight — lots of fun for both children and adults, and the free shuttle made it easy to get there. The on-site restaurants were also great, with plenty of tasty options.
We’ll definitely come back again!
Valerie E
We've had a wonderful 2 weeks here at Hotel Polynesia. The selection of food is good. There is always something tasty to choose from. The hotel is spotlessly clean and the rooms spacious. But what really makes it is the animation team. They work tirelessly to include everyone from tiny tots to the adults with all sorts of family games in between. My husband particularly enjoyed the water polo (VAR decision questionable! Lol) and darts and the kids enjoyed the Frisbee basketball and archery. They really take an interest in everyone and make an effort to know names. They greet you with a smile all day and then go on to the evenings Kids disco.
The hotel is very impressive and I wouldn't hesitate to book it again. Thank you for making our holiday great 😁😁😁
My Booking
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