harwinder kaur
A very very disappointing stay to our family holiday. Travelling with my 3 year old daughter I was not expecting to have numerous problems with our room.
First the large amount of dust next to the bed and then a dodgy wardrobe door that was jammed and maintenance workers called to fix this. Then we had a shower head not working and also this was looked into.
Very noisy hotel at night guests were loud and can be heard in the corridors.
Very limited food available for vegans and not a large choice for a 4 star hotel.
The gym facilities were not all working either the steam room was out of order the whole of our stay. Reception staff not great with assistance and very basic help.
Matej Alijeski
Hotel Best Siroco in Benalmádena left me disappointed, as I cannot understand how it qualifies as a four-star hotel. The atmosphere reminded me of a large cafeteria, with most of the food being processed and of low quality. Regarding the accommodation, the soundproofing was poor, as I could hear neighbors snoring through the walls, which significantly diminished the comfort of my stay. Additionally, I was annoyed by the daily parking fee of €12, which I had to pay every morning.
On the positive side, I must commend the friendliness of the receptionist and most of the staff, with one exception (Sara). Fortunately, I had rented a car, so I only used the hotel for sleeping, breakfast, and dinner, while spending the rest of my time exploring the area.
This hotel is best suited for those seeking an affordable, mass-tourism experience, but for those who value quality and tranquility, it is definitely not the right choice.
Kenneth Rees
The grounds and pool area were excellent. But the room was a poor 2 star. They never had one drawer for clothes and other odds and ends. Our room ( 229) even had one glass wardrobe door missing. No amount of requests for repairs did any good. On the plus side, the food was very good, but never again.
Sha
Hotel and surroundings are lovely. It's just the attitude of the reception staff that you first meet on arrival that puts a dampener on your first impression on the place. Second day here now, we are going to make the most of the area, which looks amazing.
Silver Explorer
Great hotel, friendly staff, clean room everyday, great location with easy 5 minute walk to beach (via the underpass) and 20 minutes to the train station, fantastic food with massive selection, only criticism is that the food is warm ( not hot) and sometimes very busy. Definitely booking this place again.