Bouchra jebari
Perfect location. It has a back door to access the beach by crossing the road.
Our room was huge with 2 balconies and lovely view.
Plenty storage, the room had like a small walking wardrobe.
Buffet was varied, if you don't have any dietary requirements, there's plenty options.
Salaah Amin
Great staff, just missing a few things
The hotel is great with an amazing staff! I remember in particular Gloria who was trying to help me plan a trip to Granada/Seville. She gave me her fullest attention and gave me the feeling that she wants me to have a good experience. The ability to emphasis with her guests makes her incredible!
The hotel is generally really clean, however I feel that there can be a bit more focus in bedrooms as for example, my remote control was full of dust. The sticky kind. Nevertheless, the maids are very friendly and greeted me every morning.
The hotel has a great area for swimming and simply relaxing. The hotel is very close to the beach, roughly a 3min walk a 15min walk away from the closest station.
In regards to food, it would be great if there were more vegetarian options for the hot buffet.
For me, the team is what makes this hotel 4/5 as they are truly amazing!
gill Worrall
We were upgraded to premiere room. Lovely spacious room. Only one English news channel though. Only negative point was the towels, very thin and poor quality. No problem with the food, the show cooking is a little slow though. We would come back again.
Razvan Anisia
Super thin paper-like walls - how thin? while you are in your room you can hear everything your neighbours talk, from both rooms, and even when they snore at night.
When they use the shower, toilet or faucet its like they are literally in the same room as you. if you turn your own faucet it wont be as loud as theirs, thats how bad it is,
We were woken up almost every night by random noises from
the neighbours using the bathroom
Food and service
- Dinnner ia pretty diversified , they change maybe 50% of the meals daily .. but thats about it, fresh stir fry noodles served everyday and some different type of grilled meat plus other types of food.
Dessert is the same every singleday.. very boring and repetitive
Breakfast is literally the same thing everyday, they might change the sausage type and thats it.
No drinks included for dinner, not even water.. if you ask for tap water waiters give you weird looks.. they push for you to oder alchoholic drinks ..so they make more off of you.
Entertainment
Most nights its live music, thats about it and its nothing spectacular.. the magician show and the andalusian dance were decent though.
Misc:
- The location is great, a bus stop in front of the hotel and plenty of shops, 5 min away from the nearest beach and sea and 10 min away from the Port.
- the pools are pretty decent
- the hotel looks fantastic from the outside.
- they take cleaning very seriously, the room cleaning is very thorough and on point.
- Great garden, very well maintained , they even have a small pond with koi fish
- Car parking is 15 euros a day? despite being a client, very weird
- No bathroom in the restaurant area.. there are hundreds of people there and you need to exit the area and go one level up just to use a bathroom
- They have a game room with free ping pong table but the very worn paddles
- small 2m snooker tables you pay 2 euros for a game
- weird thing about this is that the game room is closed after 20:00 so basically right after dinner when there isnt anything else to do in the hotel.. very weird choice, there were plenty of nights where i wished the game room was open
- the advertisement says outside jacuzzi pool . but it doesnt work it seems
- the gym has no free weights, just machines.. no towels or water dispenser
- No toilet brush ? have not seen this before.
Overall, it was an ok stay, they really need to improve the sound proofing between rooms though and diversify the menu a bit.
Iva Dakova
Pleased with our winter stay . Staff were nice and helpful ,have been given a good room .
Breakfast was great with many options my child enjoyed the chef’s pancakes very much.
Great bace location for all of our day trips and close to the beach .