Orlando

Petisa Anglin

It was a typical resort. I've seen better. The pool in the back was nice. The front area where the entertainment was located was nice, but they only had bingo, which you had to buy boards for 12$, and an art room that was mostly for children. I didn't see a pool table or table tennis or any other activities to do. The printer wasn't working, and when I asked for assistance, I was told to send it to the concierge, and she would print it out. My friend saw a roach in the bathroom. It ran behind the mirror when she tried to kill it. I asked for clean towels and never got them. The balcony was nice. I love that it was screened in. But the view is not very good. Although I could see the pool from my window. A lot of the staff didn't speak English. I usually stay at Hiltons, and I'm a member of the Honors program and have never had a problem until I stayed art this one.

Sarah Stewart

We arrived very weary after 24 hours of travel at 5am. The staff were so accommodating, helping us get into our rooms quickly and even loading us and our stuff on the golf cart to take us to our building. The rooms were lovely, very clean. The grounds are beautiful and very comfortable. Only wish the office/restaurant was in the middle of the buildings instead at the opposite end from our room! Loved the pools, hot tubs, pond. Heads up this is a timeshare community, so depending on how you book you may have to sit through a presentation. Probably worth it though.

The Dad

All in all it wasn't the best experience we've had at this hotel. We stayed here a few years ago and they were quite accommodating at that time. The front desk staff was pleasant enough. The room was pretty clean. I don't care for a screened balcony. And we did not get bothered by time share people. I would have rated 3 stars but the front desk girl accommodated us by allowing for a noon check out which was nice. Water quality is not the best to much chlorine. Hot shower was great.

Samantha Roy

The resort itself is very beautiful with lovely design, and parking is convenient right outside the buildings. It is in a great area, and close to many attractions and stores. The pool areas and main buildings are very nice and clean and maintained. The suite looks to have been recently renovated in some areas. The bedding and surfaces seemed clean but the floors and carpets need much more extra attention as your feet would be black after walking on them. Also one of the bath tubs in our suite had a huge crack in it. I expected more from my two concerns for a Hilton Grand Vacations Resort as I have stayed before in others in Florida, Las Vegas, and Hawaii and never had the same issues.

Courtney Kolkovich

Conveniently located near SeaWorld and Discovery Cove this resort offers several unique room options that easily accommodate larger groups. Our stay in a two bedroom suite was short but we are glad we explored this location. Room: 2 bedroom suite offers a master suite with connected bathroom and laundry area, second bedroom has 2 full size beds, desk area, and connect bath. Living room and kitchen area have dining table and are stocked with the essentials. Amenities of this location include 2 pools, hot tub, splash pad area, “kids club” and what appeared to be 2 dining choices. We did not eat on site but the areas seemed busy and like a crowd pleaser. There was also a nice shaded playground area. For the price and convenience of this location we will stay here again when we have plans in this area.

Sabrina Morales

We have stayed at this Wyndham two times and each time it’s been great. Distance to all parks is close, easy drive. Also within walking distance (5 min ) to Disney Springs which is a great plus! We’ve stayed in both interior and exterior rooms and both are great. Clean rooms, grounds are kept good as well. Breakfast is also provided for an additional cost in the resort restaurant. Buffet and menu items. Both delicious and fresh. I certainly recommend this Wyndham if your visiting Orlando for the parks.

Adelaide Burgess

If you’re looking for a more affordable yet still very Disney-friendly experience, this is the place! With shuttles every hour to and from all four parks and a 5 minute walk into Disney springs, you are sure to have an ease of access to everything for your vacation. Everyone we interacted with was kind and helpful, patient too! They also took the effort to remember us and riff with us later. And while it is no Disney World resort hotel, it is still a resort with a nice big pool, hot tub, convenience store, and you get early entry into all the parks! I saw some less than positive reviews when I booked months ago and was anxious to see what I had gotten myself into, but it was honestly perfect.

angela perry

Love the proximity to Disney Springs! Staff was friendly and helpful. Gave my daughter a $10 game card to their little arcade which she appreciated. Pool was warm and the staff at the pool bar were great, food was as well. They also have shuttle service you can schedule to the parks AND this hotel qualifies for early entry to parks. My only complaint was the mattress being too firm for me but everyone has their preferences. Definitely recommend!

Charlotte Wilson

Great location!!! Stayed here for a conference and had a great time learning and relaxing. A short walk to Disney Springs which has shopping, restaurants, free shows, movie theater, and plenty of partying. I came alone and I think it's great for adults, it's kid friendly as well however, if your bringing your children, you may still want to go to a Disney property (Magic Kingdom, Epcot, etc...) because Disney Springs doesn't have much entertainment for school aged kids. Overall, I would definitely stay here again!

Kiamesha Ausmore

Upon arrival, I encountered the valet drivers, and one young woman, in particular, stood out with her amazing personality. The check-in process was seamless; however, there was a $34 plus tax resort fee. Self-parking cost $25 plus tax, while valet parking was $30 plus tax. Unfortunately, there was nowhere on the property to park for free. Additionally, parking on the east side, closest to Disney Springs, was limited. I had to park on the west side of the property and navigate my way back to my room, which was a bit difficult. Speaking of Disney Springs, it is approximately a 13-minute walk from the hotel. While parking at Disney Springs is free, the lots were full, and it took longer than expected to find a space. I opted not to attend the breakfast buffet, which is available from 7 to 11 AM for a fee of $25 per person plus tax. Instead, we chose Golden Corral, which turned out to be a mistake; I should have just paid the $25 for the hotel breakfast. The pool area, including the splash pad and jacuzzis, was very nice. Although the water was a bit warm despite the cold weather, the pool itself was not very deep, and the water was cold. The bartender was fantastic, and the drinks were reasonably priced. I had some issues with Guest Services; they never answered the phone when I called from my room, but when I called from my cellphone, I was able to reach a live person. I requested fresh towels, and they promptly delivered them to my room and cleaned it as well. Overall, despite being a simple hotel with resort amenities, I enjoyed my stay. I booked this room through the Hotels Tonight app which automatically opt you out of the timeshare tour. #BornandRaised in Ft Lauderdale!

Hoza Chavis

The entire staff has set the industries highest standards! There was a conference held downstairs however we never felt impeded upon due to the organization of the events coordinator. The breakfast and food every morning is a high quality and has a diverse selection to accommodate all guests taste buds. Parking was readily available even with Disney’s tour, buses, transporting guests. We always had plenty of diamond elite member parking available. The only I guess negative feedback I could give was our air conditioned room water pipes would bang and make minimum noise from time to time. However, our room was extremely cleaned every day with fresh towels, and water replenished so that we never had to asked guest service for it anything.

Rebecca Bredin

The hotel is really nice. I liked the pool and the hot tub, and the front desk staff were fantastic. I was caught off guard by just how much the resort fee ended up being, since I normally stay on site and wanted to stay off site to save some money. After including the resort fee, the Holiday Inn was no cheaper than staying on site, so I don’t think I will be staying here again for that reason alone. The front desk staff were very accommodating and helpful though, which is why my review is staying at 4/5.

Brian Wohlfeil

The location is great. Staff is friendly. The rest is below average. Had to ask for pool towels many times, many times taking hours for there to be a response. The water in the rooms was either hot or cold, but never what we turned on. The hotel is dated and not maintained very well. Broken/worn items all over. Breakfast buffet price is extreme for hotel food. I would not stay here again.

Becca Post

Stayed here for a quick overnight stay up at Disney. Beds were extremely comfortable and Disney springs is a stones throw away. The room itself was nice. However, the rooms have zero sound proofing. Perhaps because we had 1/2 of a connecting room but we could hear every single thing next door. We’ve stayed in well over 100 hotels, airbnbs etc and this is the first time we ever had to call the front desk due to noise. Of course it’s Disney so I understand some noise is unavoidable but this was crazy. Hotel seemed understaffed for how busy they were. Coffee in the lobby until 11am but when we came down at 9am there wasn’t a drop left out of the many containers they had and no one in sight to refill it. Housekeeping also came to our room at 9am when we were checking out that day at 11am.

Tabatha Crockett

Unfortunately this is not a good review. My daughter recently was accepted to a Disney college internship program and we live in NC. We came down for a quick visit and booked our room over the phone in advance. We also requested early check in and let them know we would actually be checking out around midnight so we only needed the room for approximately 12 hours. We were told there would be no issues with this. Once we arrived at the hotel they did not have anything ready. We were NOT able to check in in advance at all. My father slept in the waiting area while they rented rooms out to people that walked in and they were shown to their rooms immediately. I will never again use this hotel! They were not even apologetic for this. Just a sad experience I am absolutely sure it was your hotel. The reservation is under my father’s name as he was the one who stayed there as I previously stated in my review. If you would like to discuss this further please feel free to leave your contact info and I will promptly reach out

Joe Knape

Exceeds Expectations--Perfect Location--Unmatched Service and Attention to Details--Resort for Every Age and Visitor. I was fortunate to stay at Wyndham Lake Buena Vista Disney Springs Resort Area for a business trip last week. I was greeted by an amazing front desk reception team that took great care and provided excellent service. Paula M., Emily, Willette, Danilo, and Yomaris could not have been more generous and kind with all of my requests. The lobby bar has a fantastic selection of great drinks and a happy hour. Then I walked to Disney springs. When people say this resort is close to Disney springs it is even closer. The next day I went to the pool bar which has at least 6 televisions and fantastic food and drinks. I recommend staying in the tower for the breathtaking views. Also when I checked out and couldn't find my sunglasses I was devastated. Went back to hotel and Gloria A. from housekeeping had located them and put them in a safe place which really made my trip. I was already so thrilled about my experience I felt like I had to share it and I will certainly go back. Keep up the great work at this resort.

Emily Lundy

Lake Buena Vista is great place to stay being so close to Disney and definitely a cheaper option. However, the bus transportation provided to Disney parks is not official Disney buses so the transportation is harder to book and set up and takes longer to get to the parks from the hotel having to make more stops from other hotels for pick up and drop off. It took us a hour to get to the park after our scheduled time. The transportation tho is free. The hotel is great and has a lot of amenities like Joffrey’s coffee which is cheaper than Starbucks and can grab on the way out if the hotel. It’s also across the street from Disney Springs so we were able to keep our car parked at the hotel and walk across with no problems. On a side note, parking was an additional $25/day.

Breann Plante

This is my "Orlando" go-to. Walking distance to Disney Springs and off-property shopping, restaurants, and bars. The staff is always attentive and pretty much phenomenal all around. The rooms are great, the pools are incredible, Bonnie at Oasis is my one of my favourite servers ever!!! And the rates are pretty fantastic for the location. Definitely a 10/10 for me.

KERRI PLETCHER

We had a great a stay. Our hotel was amazing the breakfast buffet was amazing every morning. Enough to fill us up all day. Bathrooms need updated. The water pressure in shower is not great, lighting in trh bathroom is not enough or bright enough, Beds are comfy. Very clean and the staff was wonderful. Loved that Disney springs was right next door.

Kelly Iles

Location of the hotel is absolutely perfect for the Springs. We had an issue with our external door that caused a draft that was never resolved despite chasing and did have problems with noise due to the interconnecting doors between rooms. Whilst the shuttle service is provided to the Disney parks, this is on a reserve basis and only once an hour. The shuttle services 4 hotels in the chain and will not let you board without a booking so not ideal for ad hoc trips to the parks. I was would visit again but much more likely to book a tower room rather than garden despite the additional cost.

Gavin Mutter

The hotel is simply great. All the amenities you’d want, complete with beautiful pool and hot tub area. Located within a walk of Disney Springs with walking bridges to keep you from having to navigate vehicle traffic. Plenty of dining options. The staff at this property are second to none. In particular I’d like to mention the folks working what was a very busy bar/cocktail area, Jackie (she’s just the best), Adam, Jose and Caroline! What a great crew and they made the trip absolutely special.

Brooke J

My family and I stayed at this hotel to visit one of the parks and Disney Springs. There is a free shuttle to the parks with early entry, which is a huge plus. The staff at the hotel was top-notch, and the waitress we had for our breakfast every morning was so sweet. We just wish the breakfast was included. As someone who is gluten-free, I'm appreciative of the food options. They had a whole section for gluten-free goodies in the little market and a designated toaster and bagels on a separate table during breakfast labeled "Gluten Free". I would definitely stay here again!

Nsenga

Disappointing Stay – Noisy, Uncomfortable, and Poor Customer Service I expected much better from a Hilton property, but this stay was a huge disappointment. The worst part? The squealing plumbing noises that went on all day long, especially early in the morning. I was sick and exhausted, and the constant high-pitched sounds made it impossible to rest. It was beyond frustrating. On top of that, the beds and pillows were uncomfortable—nowhere near the level of quality I’ve experienced at other Hilton locations. Walls are paper-thin; I could hear my neighbors banging on the walls and other noises throughout the night. If you get a pool-facing room, be prepared for loud music from the DJ blaring. When I brought up my concerns to the staff, they acted shocked—as if these issues were completely unheard of. But a quick look at Google reviews after the fact shows that many other guests have had the exact same complaints. I wish I had checked them first instead of relying on Hilton’s reputation and my previous positive experiences with the brand. I won’t be staying here again. Save yourself the trouble and find another hotel that actually prioritizes comfort and customer service.

Tara Johnson

The staff are simply phenomenal. Everyone was super helpful, pleasant and kind. The room was OK but for being a Hilton, a bit disappointing. The pool area was great. I selected 4 stars for location because I didn't go to enjoy Disney. If you were there for that then it would probably be 5 stars. Again, the staff arre wonderful! The convention center could use better signage.

Blake Ogden

The Hilton Buena Vista Palace has a decent location — within walking distance to Disney Springs, as the name implies. The views from the room were nice, and the pool itself was okay. Check-in was also fairly smooth. But honestly, that’s about where the positives end. Front desk staffing – Severely understaffed. The lobby was constantly packed with people checking in, which made it a hassle to get anything else done — like getting a new key. Service issues – After ordering delivery, I called down to request utensils, only to be told that it would be "faster" if I came down and got them myself. That’s not exactly the level of service I expect from a Hilton. Gym TV choice – The gym had Fox News on the TV. Without getting into it, it’s just an odd and divisive choice for a hotel. Pool cleanliness – The pool chairs didn’t look like they’d been cleaned in a long time. Worse, the water cooler by the pool had visible mold underneath it from standing water not being cleaned up (photo attached). Even the water I poured had floating specks of debris in it (photo). Room maintenance – The upkeep was terrible. Shower head coming loose from the wall (photo), hairs stuck to the ceiling (photo), and holes in the bedsheets (photo). That’s just basic cleaning and maintenance that clearly isn’t happening. Food credit issue – As a Hilton Diamond member, I apparently had a daily $15 food credit that no one told me about — frustrating since I went out for breakfast every day instead of using that benefit. Fish tacos surprise – The fish tacos from the pool bar were surprisingly good — probably the one highlight of the stay. All in all, it was a pretty disappointing experience. Between the lack of upkeep, poor service, and general lack of attention to detail, I really can’t recommend staying here.

kristine hipol

Great Location & Outstanding Staff – A Few Updates Would Make It Perfect Our family had a wonderful stay at Hilton Buena Vista Palace Orlando! The location is unbeatable—just a short, easy walk to Disney Springs, which made getting to restaurants and shops super convenient without needing to drive. The service really stood out during our stay. The front desk was warm and welcoming, and when I unexpectedly got my period, they kindly provided tampons—such a thoughtful and timely gesture. Amanda at Citrus 28 was consistently kind and helpful, and another sweet staff member made our kids’ day with a big cookie. Little things like that made the experience feel really personal and special. The hotel has great amenities, especially the pool and lazy river area, which our family loved. Rooms were clean and comfortable, but we did notice a few areas that could use some updating. The air conditioning unit was quite large and a bit outdated—it tended to swing between being extremely cold or too warm if not constantly running. The bathroom, while functional, could use some polishing; the tissue holder was loose and kept falling apart, and some fixtures showed wear. Overall, it was still a lovely stay with standout service. With a few renovations, this hotel could easily be top-tier. We’d definitely come back and recommend it, especially for families looking to stay close to Disney Springs with amazing staff who go above and beyond.

Michael Delamere

Location is great. Food and beverages were good. Prices are reasonable. Rooms are decent. Where this hotel fails is in their accounting. I stayed a week on property for a business event as staff. When I checked out at the front desk, I noticed I was being charged for valet parking + parking tax. However, I never had a vehicle on premise. I explained this to the front desk attendant who agreed to remove the charges. I received a printed copy with the charged removed. Two days later, when I logged in to my credit card account, I noticed the property charged me more money than was on my printed statement (approximately $50 more). I logged on to my Hilton account to verify the statement aloaded and the hotel added valet parking back on to my statement (+ parking tax) for the 1st night. Makes no sense whatsoever. I reached out to my event manager rep for her to message her Hilton contact about this matter. It's been a week and there's not been a resolution. Disappointing especially as I'm a Hilton Diamond member.

Ryan Smith

Hilton Orlando Buena Vista Palace Disney Springs Area is a lively, welcoming hotel conveniently located near Walt Disney World. When you enter, the lobby features a bar, and check-in was quick for me (thanks to my Diamond status), though I did notice a line for other guests—possibly due to peak check-in times. My room was comfortable—nothing overly luxurious, but perfect for a good night’s sleep. The balcony overlooking the Disney resort was a nice touch and made for a great view to wake up to. The room itself felt slightly larger than your average hotel room. The property has multiple pools, a lazy river, a few restaurants, a bar, and ample conference space—essentially everything you’d want under one roof. If you’re visiting Disney, this location is ideal. It’s close enough to easily reach the parks (there’s a shuttle if you’d rather not walk), and if you need a break from the hustle of the parks, the hotel amenities can keep you entertained. Overall, I’d recommend Hilton Orlando Buena Vista Palace Disney Springs Area for anyone seeking a comfortable, convenient stay near Disney.

Caitie Hunter

Currently stuck in the hotel and rooms for work. First room smelled like mildew and stinky feet. I immediately walked back down stairs, at 10am to request a different room and was told they were booked. I am currently in another room, of which the sink faucet has visible mold growing from it - see photos (you are seeing multiple Clorox wipes) and it keeps pushing out black from the faucet after trying to clean it all off myself, so I’m brushing my teeth and washing my hands with water bottles. I go to get in bed, and 3 of the pillows have dirt/stains and the bed sheet/mattress cover has a yellow stain at the head. I’m currently laying on the top of the sheets, fully clothed, wishing for this trip to be over. The rooms smell like mold, I can only imagine how disgusting the carpets are with the smell, humidity, and the state of the rest of the room/hotel. I never received a call from management about my first room, and the only solution to the second room with the mildew faucet (I’m sure all the rooms are like this), was for me to ask for some type of Clorox wipe. My phone doesn’t work in the room to call to complain about the dirty pillows and the main light isn’t working. Go spend your vacation elsewhere. I’m shocked this has a 4 star rating.

Verena Aibel

Came for a business event at a neighboring (much more expensive) property and was very pleased that I picked this property! I arrived too early for a room so went to have lunch at the onsite Letterpress restaurant but that had closed till dinner. Their restaurant manager, however, personally escorted me to Sunnies and made sure the waitress took good care of me. He even came by later to see how I was! I call that service above and beyond! Let’s talk about my room. My only warning is to make sure you don’t get a room by the elevators. I heard mechanical noises all night. The bathtub, however, was one of the best I had encountered in my travel. My 5 star goes for this deep soaking tub. View from my balcony was photo worthy in the mornings. This double queen suite was spacious and accommodating for someone like myself who travels with lots of clothes and such for a multi-day business trip. There was even a closet loaded with towels and all. No place to hang dresses, though, oh well.

Cecelia Morris

This was an absolute mess!!! You don’t learn that your going to pay 40/ day for parking on site and 42/ day for “resort” fee for this hotel, because it certainly does not qualify to be called a resort. This is not an all-inclusive. They essentially get 200.00 more dollars out of you on BS charges The first order of business was for me to change rooms because the carpet and smell in the hallways was nasty. And I mean just that. Forget it if you get cold at night no blankets are offered. And at my request they went and found some nasty looking quilts to appease me. I ended up at Walmart…The pictures on the web are pure lies. They are marketing someone else’s pictures, as you learn the resort fee are because they share property with other Wyndham. The best part of this trip was that I did get to see my family, but hate that I had to spend this time at this disaster of a place. The place is like Bate motel. The supposed restaurant needs a good dusting. And I lost a 14.00 glass of Merlot to the nats flying about. If you choose not to listen to me travel with a lot of Lysol and Clorox wipes. This was the only way I was able to make it 3 night here. Though my neighbors seem quite comfortable because I could smell the cannabis as I attempted to sit on the balcony. Just don’t bother. Lesson learned… truthfully you’d get better results at a Holiday Inn Express. My sister niece and I could not even enjoy the pool. Just gross!!!! And lastly… 30.00/ person for continental breakfast. Just don’t!!!

Benjamin Requet

We just completed our second stay at the Wyndham Grand Bonnet Creek, but this was our first stay in the condos. We were welcomed with friendly customer service at the front desk, who promptly checked us into our unit and explained all of the amenities. Take advantage of the bellmen service, who certainly made my move in a whole lot easier. We stayed in a 2 bedroom - 2 bathroom condo that was quite spacious and comfortable. The unit had all of the furnishings that you would expect. The property is full of amenities and it is well cared for by the staff. Grilling stations are available throughout the property. Every morning, staff thoroughly scrub and clean them, so they are ready for use each day. While I was grilling one evening, a waitress walked by and offered to bring me a drink from the bar. What great service. Multiple pools on site provide different offerings including a lazy river, water slides, hot tubs and even a splash pad. Other amenities include a playground, goofy golf and an arcade. The property is a short distance from all of the parks. While a shuttle is not available for the condos, it is available at the hotel. It would be nice if a shuttle was provided for all guests but it was convenient to be at the parks on our own schedule instead of the shuttles. While there is plenty of parking available, depending on your arrival, you may have to walk to the nearby parking structure. While slightly inconvenient, the structure is centrally located making it a short walk. We really enjoyed our stay and have already discussed plans for our trip next Spring.

S S

My experience at the Wyndham at Bonnet Creek was nothing short of amazing. The staff along with the ambiance made me and my family feel welcome and that their was nothing but good times ahead for us from the beginning. Outside of visiting the Magic kingdom which was the reason for our stay there is literally no reason to leave the resort. The food choices are a 10. Onsite amenities and services down to picking your own vegetables for your outdoor grilling are superb! We will definitely be back as members and we have invited our family and friends to enjoy it with is in the future.

Rebecca N.

After reading the reviews I was pleasantly surprised with the level of service that we received. The valet service was amazing and always had our car waiting for us when we called down to have it brought to the front. The housekeeping staff was very attentive when we needed extra towels and came everyday to clean and change towels. The view from the balcony was beautiful especially during the morning great place to sit and drink your morning coffee. I just wish they had a microwave to heat up our leftovers from our dinners. They do have a mini refrigerator, but not a microwave. I think the best part of our trip was the lifeguard, Mark, at the pirate ship pool. My kids and I were really the only ones at the pool that day and Mark started up a conversation with us and was laughing with my kids. He really was just the nicest person. Made sure my kids and I were being safe, but also being a nice guy and laughing with us having fun in the pool and on the slide. We had a great experience and will defiantly be staying here again.

Jason Cannon

Our stay at the Wyndham Grand Orlando Bonnet Creek resort was wonderful! All of the staff was incredible, from a very smooth check-in, to the service and food at Deep Blue (the signature blue crab grouper was delicious!), and of course the Blue Harmony spa, which was the highlight of the getaway. We enjoyed walks around the lake, and the view from the room was really cool to get to see EPCOT fireworks and sunsets. The huge pools are great too, especially for families with children. Highly recommend!

NGavush

This wasn’t our first time at Movies and won’t be our last. The rooms are a good value for the amenities and on property perks, and the ones we’ve stayed in were clean and in reasonable condition. This past visit we stayed in 1803 for 5 nights, a preferred location room. It was an easy walk to the bus stop/cafeteria. Our room was a little worn, the floor had some small gouges and the tub/shower was slow to drain and the flow control knob for the tub/shower was rather wobbly. But otherwise it was clean and in good condition. The bed was comfortable and we’re pretty fussy about that. The teens slept on the Murphy bed with no complaints. Housekeeping did a nice job sorting things out the two days we received services. The food court was easy to navigate and had offerings that satisfied all members of our group ages 15-47. We ate Mobile order pizzas poolside on our last night and it was a good experience, though we had to use one of the smaller pools due to the main one undergoing refurbishment.

Raz Haimovich

If you’re looking for a magical Disney experience on your next vacation, then Disney’s All-Star Movies Resort is probably not the place for you. While the hotel carries the Disney name, it falls short in several key areas. I stayed here during a trip to the U.S., and after spending the past month in various hotels, I can confidently say that this was by far the worst experience. First, don’t expect even the most basic amenities—like a duvet cover. Yes, you read that right. When we asked for one (you know, like a pillowcase but for a blanket), we were told the hotel simply doesn’t provide them. The bathroom was another major disappointment. It looks like it hasn’t been updated since the 1980s, and the glass shower door was a constant frustration. It kept sliding open on its own, likely due to a slope in the tub, making for a less-than-private and rather annoying shower experience. To top it off, there were flying insects in the bathroom, adding to the overall discomfort. For the price, we expected much more. The cost simply doesn’t match the quality, making it feel more like a budget motel with Disney branding rather than a true Disney resort. That being said, the food court was excellent, offering a great variety of tasty options. But unfortunately, a good meal doesn’t make up for an overall disappointing stay.

Bill Thrash

Great place for families that need a double bed room. The grounds are immaculate and wide open. The decorations in the different buildings are fun and create a larger than life experience for kids. The food is good, but the lines run extremely slow. The staff in the hotels and welcome area are absolutely the best.

Julie Gonzalez

This is the first time I stay at a Disney resort. While the room was clean which is to be expected and it’s not a bad distance from the parks- the customer service was not the best. It’s not what you would expect from a “Disney “ resort. Let me explain. When you book the hotel they give you a complimentary entrance to a waterpark on your first stay day. This is great. Except our first day it was 45-55 degrees and we could not go and my daughter was super excited. When I went to the front desk- they didn’t even consider accommodating moving it to another day. I stayed for 4 days and it was getting warmer as the days progressed. Well even after escaping to Grace the manager on Duty at the time- she offered absolutely nothing. Actually encouraged to writing a negative review. “Perhaps they’ll change it in the future”, she replied. Her giving us access to going on a different would have made a world of a difference in our stay in a Disney resort. This will unfortunately be our last stay at one.

Hongwu Wang

The main pool was closed one week before our arrival. The room is tiny but overall nice and clean. I did see a cocroach the second day. We live in the love bugs and room service was limited. The bus is convenient to the parks, but sports and music are closer. The food court is convenient but choices are limited.

Bryan Gay

I’m a Marriott guy, so I didn’t stay in the hotel but I attended a conference in the hotel and it was really nice. The conference chairs were some of the most comfortable I had used in a long time. Same with the lounge chairs scattered throughout the conference center. Plenty of options and they were all comfy. Staff service was very fast and everyone said hello.

Smily One

I don’t know where to start. The service is pretty amazing at this location. We also tried the regency club access. I feel they could offer more variety items for breakfast service. And it is pretty much the same items everyday. From DJ and Prakash at security. Ms. Courtney, Cinthia, Jennifer at the front desk, they are all very heartwarming and professional, Especially Ms. Courtney and Ms. Cynthia, sinceI met them in person. Beware of certain Doordasher delivery guys stealing your order. The Dasher went to the lobby, took a picture and left with the order. The security camera caught the incident. Guests are losing their orders to a couple bad apple dasher. They should smile to the security camera. My other hiccup was broken usb outlets in the room, not one was working. I couldn’t charge my phone in the room. The house keeping ladies were very nice too. Everyone greets you with a smile.

Shainey Marcus

This is my second time staying at the Hyatt regency Orlando. The location is fantastic. There are several restaurants and attractions within walking distance. The hotel itself has several restaurants as well as a convenience store. Overall, the restaurants are very well priced and affordable. The rooms are very nice and clean. There are two different pool areas and activities for children. The meeting rooms and conference accommodations are spacious and open to the outdoors. The hotel staff are very friendly and helpful. My only complaint is the parking is a couple blocks from the front door. I would recommend dropping your luggage off with a friend at the front door, then parking and walking back to the lobby. Follow us for more great reviews™

J R

Excellent hotel. The best all-around hotel I have ever stayed in. Beautiful design, lobby, great bars, pool, restaurants, and shops with extended hours. The only negative was the breakfast options and menu for business meetings. You can't have even continental breakfast without properly cooked eggs and bread, which we did not find.

K Leget

I’ve stayed at this resort before. This is the second Hyatt Regency I’ve stayed at in the last month. It will be hard to get me to consider them in the near future. I made a reservation for a three night hotel stay here months ago, and they gave me a rate of $339 per night. Today, two days before check in, I took a look at their website, and the exact same room is now listed for $157 a night! I contacted the hotel and they sent me to reservations Where they (Sherrill) told me there was nothing they could do about it. And if I was to cancel my original reservation, I will have to pay one nights stay of $339. Not customer friendly at all to not honor the current rate available. Bookings BE AWARE! Shame on you Hyatt Regency!

K Martin

We recently stayed at this resort as part of a group for an event my daughter was participating in. Unfortunately, the experience was frustrating from the start. Because we booked through the group rate, upgrading our room wasn’t an option—something we weren’t made aware of beforehand. At first glance, the hotel appears beautiful and luxurious from the outside, but our excitement quickly faded when we realized our room was in the very last building at the back of the resort. This meant we had to haul our luggage nearly half a mile (I know because I mapped the distance) from the lobby to our room. While the walkways were well-maintained and smooth, making it easy for our luggage to glide, the sheer distance was exhausting. It’s also easy to get lost if you’re not staying in the tower, though the front desk does provide a map at check-in. To make matters worse, my daughter was wearing a knee brace due to a torn ligament, so walking that distance—especially after a long day at Disney—was far from ideal. Adding to the inconvenience, my daughter has a soy allergy, and only one restaurant at the resort listed its allergens in the Disney app. Unfortunately, she didn’t find anything appealing there, and the hotel does not offer room service. We decided to order food through Uber Eats to avoid trekking back and forth just to inquire about allergens. However, when the Uber driver arrived, he called to inform me that security wouldn’t let him into the resort to deliver our meal. He was only permitted to pull up to the tower near the lobby and wait. Thinking this had to be a mistake, I called the front desk to ask if he could at least leave the food there for me to pick up. The staff informed me that their policy does not allow them to accept hot food deliveries, meaning the driver would have to wait for me to walk all the way from my room—a half-mile away—to get the order. I explained that Uber charges waiting fees, and I was told by Taylor, a manager, that their recommendation was to cancel my order and find food on-site instead. I explained that canceling an Uber eats order would cause an additional charge for me, and again, that my daughter has a soy allergy and finding suitable food without clearly posted allergens is a challenge. I also voiced my frustration that the resort does not offer room service, which would have prevented this issue in the first place. Taylor remained firm on the policy and apologized, but I was baffled by how this was considered a security concern when I was calling directly from my hotel room, verifying my own order, and confirming that the driver was delivering food to me, a paying guest. Meanwhile, I noticed a glaring inconsistency in their so-called security: guests boarding the Coronado Springs buses at Disney parks are not required to show a room key before getting on, meaning anyone can take the bus and be dropped off inside the resort beyond the parking lot gates. So while Uber Eats drivers delivering a confirmed guest’s meal are denied entry, anyone can freely enter the resort via the bus system with zero verification. That alone proves that their security policies are full of holes. Overall, this experience was frustrating enough that we would never stay at this resort again. If another event we were attending were hosted here, we would skip the event entirely just to avoid staying at this hotel. While the exterior looks upscale, the policies, customer service, and amenities are more in line with a budget motel.

Soph W.

Disney World Coronado Springs Resort was amazing! The resort is massive, featuring a stunning lake in the middle with a lovely restaurant right on the water. There are plenty of restaurants and bars all around the park, making it easy to enjoy delicious food. The staff were incredibly friendly, and their communication was top-notch, which made our stay even more enjoyable. They had staff that were able to answer any question we had about the DisneyWorld Parks whenever we needed them. The location is fantastic, being very close to the Disney World parks, and we found it super convenient to drive everywhere. They also provided plenty of parking, and there were buses available if you wanted to hop on instead. On top of that, the resort has a running track, beautiful pools, and our room was very clean and comfortable. I would highly recommend this resort for anyone looking for a great Disney experience!

Veto ProPac

I am 62 and have never written a review before this but felt it was warranted. The Coronado is a great setting with the main tower and many small buildings surrounding a lake However, you would think a Disney hotel exec would Go undercover to understand the experience. 1. The room lights are way too bright yet there are no dimmers. 2. The blankets are not blankets but a few sheets with a thin liner so they are not conducive to help get a good night's sleep. 3. The toilet flush noise is way too loud and toilet seats are not soft close. 4. Every time you enter the bathroom there is a sensor that triggers The fan to go on and it is very loud. If you are with your spouse and one gets up at 3am to go to the bathroom you will wake them up. 5. The food in the courtyard, which is the only choice for breakfast, is awful. Powdered scrambled eggs And just in general the food is terrible and a rip off. There are a few other options like the sports bar and logo and Mexican restaurant so there are better options but I didn't try any due to us being out at lunch and dinner. . 6. They use to have a separate Check in for the smaller buildings but they eliminated that option to save money. Overall it's not a bad place to stay due to the scenery but the rooms are a bit dated and the lighting, blanket, bathroom fan, and breakfast food are all good reasons to stay at another hotel

Jules Lucas

We are annual pass holders and stay at Disney often. This was our first and last stay at Coronado Springs. We always pay extra for preferred rooms, which are typically closer to the lobby and bus stop. There was nothing "preferred" about our room, as we were far away from the restaurants and bus stops. If you're traveling with small children, older parents, have issues walking, or bring several pieces of luggage, I do not recommend this resort!

SHERRY BURNS

You can't turn AC past 68 or the heat comes on. Need more luggage carts. Long walk to rooms. Would be nice if they offered golf cart rides to your room, esp after a long day at parks . Room was very clean, beds were nice and soft, shower was amazing. Would be nice to have microwave in room. All staff were super nice

Becky Birdsell

We are Vacatiion Club members and this was our first visit to Beach Club. The lodgings were very nice. We had a 2 bed, 2 bath unit with a full kitchen and balcony. The communal space was quite small with seating for meals a challenge. But, the rooms were well appointed and very clean. Amenities were good, and as is always true with Disney staff, the service was prompt and cordial. We could walk to EPCOT and Hollywood Studios which cut down travel time. Definitely would return to Beach Club.

justin marrus

The pros: 1. The location is great, easy walk to epcot, quick boat ride to hollywood studios and shuttles to magic kingdom. 2. The club level is superb and the service excellent. Its definitely serviceable for breakfast and dinner and snacks all day. 3. The ambience of the hotel is nice and feels like a beach club hotel. 4. The maid service is excellent, they definitely deserve a shoutout The negatives: 1. The hotel is far to expensive for what you get particularly when your being charged full price and the main pool attraction is shut down for construction 2. Its pretty noisy in the room with a constant high pitched ringing sound, and one evening guys were doing construction on the roof at 3 am which was absurd. To be fair management contacted us the next day and did make It right 3. While the staff is friendly they are generally completely reliant on the disney app, they are unable to extend any assistance to you outside of what you can do yourself on the app 4. The food is generally terrible and over priced. Club level food was decent, however, ale and compass was terrible and the cape may cafe was boderline OK.

J L

One of our favorite places to stay on site. Close to Epcot with a fabulous pool area. Only the villas have true mini frigs. Regular rooms have beverage coolers which won't keep dairy items cold enough. We used a foam cooler in our room for true perishables. Furniture in the rooms is a bit worn but beds super comfy. S Simply can't beat this location and the lovely smell of the lobby.

Corey Treat

Disney’s Beach Club Resort Review Disney’s Beach Club Resort is nothing short of amazing! From the moment you step inside, the service is top tier every cast member goes above and beyond to make your stay magical. The resort itself is absolutely stunning, with elegant New England style decor and beautifully landscaped grounds. The proximity to EPCOT is unbeatable, just a short walk away! Plus, the convenience of the Skyliner makes getting to Hollywood Studios a breeze. One of the best perks? The complimentary day at Blizzard Beach! Who doesn’t love a free day of water park fun? If you're looking for a perfect mix of luxury, convenience, and Disney magic, Beach Club is the place to stay. Highly recommend!

Jennifer del Muro

Went on a business trip. Overall enjoyed my stay minus a few things. What I loved- 1. Room was clean and comfortable. Bed was super comfy. 2. Loved that there was steamer available in the room. 3. Balcony was nice, although my view wasn’t much 4. Cast members were all fabulous What I didn’t love- 1. There was hot water maintenance that resulted in me waiting 5-10 minutes for the very brown water (shower) to run clear. 2. My work trip was over a race weekend and I was woken up by the race noise (loud speaker/music) before 6am two days in a row. 3. Market at Beach Club only has drip coffee. Walked to yacht club to get latte (noting there is a Kuerig on room). 4. No room service available and only breakfast restaurant is a character buffet (reservations highly recommended).

Al Martinez

Overall, our stay was very good. The front desk staff was warm and welcoming, creating a great first impression. The rooms were comfortable, though we did notice a questionable stain on the sheets on our last day (towards the bottom). The ice dispenser on our floor was out of service for the entire three days we stayed, which meant having to go to the 3rd floor for ice. While not a huge inconvenience, it wasn’t ideal. We didn’t request housekeeping service during our stay, but the housekeeping staff was so friendly and hospitable. Whenever we needed anything and saw them in the hall, they were quick to help and made us feel as though we were guests in their own home. The hotel was especially beautiful during the Christmas season, adding a festive charm to our visit.

Kortni Spivey

Amazing entrance! We went for the character dinner so it was our first time visiting the Wilderness Lodge. It was like the biggest log cabin in the world. A hot spring bubbling up and these intricate Indian Chief replica headdresses that were so interesting to see and learn about. The dinner was an experience all in itself!

Rob Yeo

We had a great stay here. The Cast Members were fantastic across the board, from check-in to concierge and food service. The hotel itself has a breathtaking design, and beautiful grounds. The rooms are clean, modern and welcoming. The boat to Magic Kingdom was also a unique and fun start to every day. I also enjoyed the gym facilities, and extra activities around the hotel such as the campfire s'mores and hotel tours (both free)

Michael Dobson

Our favorite resort on Disney property. The ambience is amazing and you feel like you stepped into the past. The lobby has incredible attributes and you are only a boat ride away from Disneys Magic Kingdom. The only downfall is the bus transportation in the mornings is traditionally late and you are waiting and can miss some early morning Magic as a resort guest.

Eric Ferson

I enjoyed my first stay here. The staff is always friendly, as is the case with all the resorts. It's this consistency that I appreciate. Also, the parking spaces in their lot are a little more spacious in comparison to the value resorts. All in all, I enjoyed the overall cozy vibe and attempt to connect to nature with their theme. Would return!!

Lawrence Pinto

The yacht club is a spectacularly gorgeous hotel, located right next to the south entrance of Epcot Center. With a Parkview room, you can have a great view of the Epcot fireworks show at night. The staff is extremely accommodating and friendly, the atmosphere is wonderful, and the food is magnificent. This is a deluxe Resort so it's going to be a little more expensive than one of the moderate hotels, but if you are looking to treat yourself this is one of the best places you can stay. It's also very centrally located and extremely convenient to take the Skyliner or the boats to get to either Epcot Hollywood studios or Disney springs. It's also walking distance from the boardwalk, which has some great shops and sights to see. It has several wonderful restaurants and is connected to its sister hotel, the Beach Blub, which is equally as nice. During the week and and lower attendance months it's a very relaxed and quiet environment all around the hotel, especially at night. It's definitely one of the best Disney Resorts I've stayed at so far, out of the three other ones I have tried.

Matthew Ward

This trip was a bit of a downer for the Yacht Club. Usually, in the past, everything has been fantastic. This time was not that. I feel like we were in a neglected area of the Yacht Club. Paint chipping and peeling off room numbers, our AC went out several times and was pumping straight heat, and then we lost electricity one night as well. In addition, they were remodeling the pool which is such a key feature for this hotel. I understand that things need upkeep, it was just a bummer it was closed.

Cherie Haueter

I will be 64 years old this May, and I have been going to Disney every year from 1971 when there was only the Magic Kingdom, Polynesian, Contemporary Hotels, and Fort Wilderness Campground with River Country. I have grown up with this destination/organization and have stayed at just about every hotel I have access to...by far, Yacht Club is my ALL TIME FAVORITE! Love, Love, Love this hotel property....trying to work on another trip there in October!

John White

The resorts location is great. Close to Epcot and Hollywood Studios.. The rooms are okay. The beds are great, have lots of storage, and have nice bathrooms. They are noisy, though. You hear every noise. Talking in the hall goes right through the walls. There is no cafeteria for food, just a market. The lounge isn't that good either.

Ashley Jackson

There is construction going on at this hotel and they did not inform us they’d be working in the room Right above us so at 8am (not 9am like it posted that construction begins) we hear drills, hammering, people rolling around, tools being dropped. This is all happening after a long night at extra magic hours where we don’t get back to the room until 2am. We tried to nap during the day prior to the late night but due to construction were not able. I do not recommend this resort if you need rest after 12 hour park days! This is ridiculous! The walls are thin and you can also hear every word your neighbors say. Love beach club but will never stay at Yacht club again. Terrible experience.

Andrea DP

What an amazing hotel this is! We flew in for the week to take the kids to Disney. We were a little worried that it wouldn’t be kid friendly enough, but let me tell you, were we wrong. The lazy river, splash pad, water slides and character breakfast were such a hit for the kids! The staffs attention to detail, friendliness and promptness was unmatched. The two restaurants on property were phenomenal. The grounds were immaculate. Our only regret is that we had planned to switch to a different Disney resort for the second half of our stay. I can assure you, you will not find any hotel comparable to this resort. We will definitely be coming back!

Michelle Provan

Absolutely magical. I stayed here for a wedding at Golden Oak, and everything exceeded my expectations. The service was outstanding, and the adult pool provided a peaceful, relaxing retreat. The spa massages were incredible, offering the perfect way to unwind. The cleaning service was fantastic. The highlight of my stay was the overall experience—it's moments like these that make you truly appreciate the beautiful things life has to offer. I also had a great time at the lobby bar, where Adrian was an amazing server, and the burger there was the best I've ever had. This is a memory I will cherish forever.

A Q

I came here for the wonderful St. Jude’s gala and fell in love with this hotel. From the very beginning with the valet to the staff running the event, to even the concierge working one of the front desks, everyone was very kind and did everything with a smile. The hotel itself is beautiful, with stunning chandeliers & locations for lots of photos and memories. The staff working the event was with the hotel, and they made the whole night seamless and as wonderful as it was. The gala was very long and I came to rest in the lobby while I waited for my car, and the concierge came over to ask if I needed anything and brought over water. Such a sweet and thoughtful touch to a wonderful evening.

Anthony Chen

Had my wedding here this past weekend. It was absolutely phenomenal. Maile and her team made sure everything went smoothly and we literally had nothing to worry about. All the staff at the hotel were professional and addressed all our special requests for my wedding weekend. Thank you so much for taking care of us on our very special day!

Lindsey Rosenblatt

Beautiful property, the pool area is amazing, nice selection of restaurants, hands on service with many personalized touches. Our family truly enjoyed our stay at this Four Seasons property. Sandra was particularly amazing- she made our stay extra special and stress free.

Nancy Flach

From the moment we arrived we were treated so good. Thank you for making our weekend amazing. The receptionist made us feel welcomed from our first moment. Our room was bottom floor poolside. Room cleaned and beds made everyday. ❤️ We will definitely stay here again. Thank you to everyone including security guards who were always around in case you needed help. Everyone here made this a good weekend.

Obi Wan Barbobi

The room was great, nice and cold. The double beds were comfortable. The decor had nice wood finishes. The shower head had multiple settings and very hot water. The resort is huge but the rooms are easy to get to. The restaurant with the breakfast buffet is delicious with friendly staff. Would stay again.

I eat Kids

The room was great, the beds were comfy, the shower was warm and bathrooms were clean. We would come back daily and the room would have been cleaned. The breakfast was amazing I normally don't eat breakfast but I went back for thirds with that. I had stayed for a Universal trip and it isn't far from there so we didn't waste time driving there and back. Overall best hotel I have ever stayed at.

Mariah Reyes

Hotel is pretty decent! We stayed on the 3rd floor. Rooms are outdated and have a dirty sock smell to it but they are physically clean. I DID NOT encounter any bugs in our room like some of the other reviews mentioned! Great customer service and friendly environment. The breakfast buffet was really good. Around $15 per person, kids 4 and under do eat free. I would recommend !!!!

Yanni Eisele

Great hotel, good price, nice quality rooms. Bed were comfortable and AC worked well and was quiet. Shower has multiple setting and had nice hot water. Big property with lots of amenities. Super friendly staff and excellent service. Would come back anytime I'm in the area.

Anna-Lena Mielke

We really enjoyed our stay at this hotel. While it may be a bit older, the unique motel character was something we really appreciated and gave our stay a special atmosphere. 😊 Despite its age, everything was very clean, the beds were made daily, and towels were replaced. The free parking and the well-maintained pool with free towels were also big pluses. 🏊‍♂️🚗 When we requested a room change due to the noise from the highway on one side, it was no problem at all, and we were quickly moved to a quieter room. 🛏️ Overall, we were very satisfied and highly recommend this hotel. Thanks for the great stay! 🌟

Rebecca Dennis

If you're looking for a clean, safe place to stay after a day at the theme parks, this is the place to go! The rooms are basic yet clean and comfortable. The hotel is fully staffed with plenty of cleaning staff and security. We've stayed here for three different Disney trips in the past 6 months and have been impressed every time. This is by far the best value compared to other hotels we've stayed at in the area.

Debbie Leamon

Very clean and comfortable. Excellent staff, every employee we met were friendly and helpful. Housekeepers were great! We loved the location and the grounds were beautiful and very well cared for. We wish we had a chance to try the buffet, but because of our schedules, we were unable. We will definitely come back in the near future and we'll give the buffet a try.

Neha Vl

We stayed at Rosen Inn Lake Buena Vista on our recent visit to Orlando. The hotel is at a perfect distance from both, Disney and Universal parks and even Sea World and it was very easy for us to commute to the theme parks using ride share. The room was very clean and they even had daily housekeeping. We had a great view from our room but the noise from the highway was a little disturbing at night time. The paid breakfast is totally worth the money with several choices and tasty food. There are several restaurants and grocery stores within walking distance from the hotel. They have a shuttle for the theme parks but we didn't use it.

Angel Borths

Rooms were older but clean. Location very convenient to Disney. Very budget friendly Observation: -Beds were hard, and pillows small -Security bar lock on the door was broken in our room. -All rooms open to the outside. Pluses - Manned Security gate at entrance -Convenience store in the lobby for essentials and grab and go items. -maid service every day -no daily hotel fee -free parking

HEATHER SMITH

We decided to stay here for 3 days and go to all the parks. The shuttle service was very nice and on time and the staff at the pool were very nice. We checked in and went to our room to find the ac wasn’t working. Called and guest services told us to go to the front desk and it would be taken care of. Loaded up our things and went to the front desk. Spoke with Karla who was extremely rude. Explained the situation and she said well no one told us. We asked her to find out if we could change rooms. She left like she was inconvenienced came back to justify the issue. I simply said what can we do about this and she snapped back at me. She then left again and came back handed our new keys to us. Had no idea what tower we were suppose to go to. She just said there you go. Extremely rude. Came to our new room. First night the people above us were so loud. Fine maybe they’re having a night. The next night even worse. Security even went up there we were told after reaching out to the manager. Nick changed our room again. 3 rooms now!!! And gave us food vouchers because the beachside cafe forgot our food and wanted to justify why it happened instead of taking accountability. This place was awful. Never ever will stay here again. We’ve stayed at a ton of resorts and this one just sucks. Lazy employees who don’t want to take accountability for anything and just argue. The pool area and employees out there were awesome, shuttle service was great. That’s about it.

YouTube Lover

This hotel is poorly managed. The front desk staff are unfriendly and lack knowledge. The pool is small and there is no hot tub. The two-bedroom family suite is cramped, and the beds are only full size instead of queen size. The housekeeping service does not clean well. Additionally, the TVs in all the rooms have a maximum volume of 19, making it difficult to hear the movie if anyone is talking. The hotel was fully booked but struggled with a lack of staff to answer phone calls or address issues. If you are traveling, I recommend choosing a better resort near Universal Studios. The food here is terrible and overpriced. Also, be aware that if you don't include your kids on your reservation, they may downgrade your room without your permission, even after you have already paid a deposit.

Suzy Ledbetter

I have no complaints! Clean, modern, spacious. Friendly, helpful staff. Great pool! Great food options, plus a Starbucks. The bus shuttle to and from the park was amazing- never waited long, and it was quick and safe. Great AC in room. 10/10 would stay again.

Kathleen Cameron

We just got home for a 5 night stay at Surfside, The hotel is beautiful the pool is awesome and the rooms are awesome. The food isn't super but its decent and there isn't a kids area at the pool but they provide lifejacket for the kids and they are in good enough shape. all in all the place is wonderful. free bus to and from the hotel lots of food options within a 1 mile radius like 100's of them they have scooters(for rent) everywhere. I was very pleased with our stay.

Rachel Nutt Emry

I've stayed here a few times and overall like this place! The shuttle is super convenient. The lobby and shops are always nice and clean, pool is great, and staff are super friendly. The rooms are pretty nice, but could definitely use a good cleaning (dust & hair on most surfaces, found a few leftover pills/vitamins on the floor from former guests, etc). Maybe an occasional deep clean would be good since it seems housekeeping just does sheets and towels?

Naiyma Mcneil

So let’s start with all the amazing experience that I had. The room was clean and the air conditioning worked. At the time of my stay they were still renovating the lobby and outside area so that was a little annoying not to know before booking. Upon getting there they put me in the wrong room then the wrong room number. So that was annoying as well the staff had no way of communicating with one another so I had to go up and down the elevator until they finally got it right. Over the rooms were nice and clean. Looks like once they finish all the renovations the hotel will be very nice and complete all the way around.

Brian Walton

As a Marriott elite member, I’ve been staying with Marriott for over ten years. Whoever is in charge of this place really knows their stuff! Katie at the lobby bar was super thoughtful and brought our Togo food for our 1 year old in separate boxes. She really made our evening enjoyable. The housekeeping staff works hard all day making sure the place is top notch. Everyone was super friendly. Thank you! We’ll be back!

Deborah Redfern

I stayed here recently for a business trip and was very pleased with the welcoming staff and amenities. They are still completing renovations, so there were a few minor inconveniences but overall I can tell this is going to be a very elegant once completed. The concierge was very helpful with recommendations for meals at the restaurant and even set up a cab service for me on the day I left. The food at the restaurant was delicious. The burger was better than most I've ever had but the chicken brick was amazing, with sauteed spinach and perfect roasted potatoes. I will definitely recommend this a a family friendly, comfortable hotel!

Kaylin Morrell

The staff is very nice. As you can read there’s a lot of construction. My door could not deadbolt as it wasn’t cut out to be able to do so. There was tape on my unfinished door. Bar wasn’t open till the second night and all though the staff was very friendly they didn’t know how to make very many basic drinks. The pool was closed. My entire hallway has dust and debris from the on going construction. I was woken up at early hours to my room making loud vibrating noises which lasted all day. The “restaurant” is a very short menu. Just a lot of noise and no amenities that they have listed on their site. Everyone else I spoke to that was staying there also weren’t really please. But all I can say is the staff is very nice and are trying their best with what the company has left them with.

Brittney Powell

Stayed here for a work trip. Loved the hospitality! The hotel has a very cool lounge/bar area- perfect for gathering. The room was clean and bed was super comfy! The location was perfect too- only 5 min Uber to lots of restaurants and entertainment. Highly recommend staying here!

Deavanah Null

Hotel was nice and cute but definitely not worth the price. They charge 250 bucks for parking but never tell you that till you get there. And after paying for that, and being gone for 3 days they are trying to pull another $250 out of my bank account. Just go to the Rosen inn across the street much cheaper just as pretty and clean.

Tommy Troutman

The rooms are nice in size and the location is ideal. Plus they offer free transportation to the parks, but of course you have to pay to park at the hotel and is cheaper than paying to park at the park itself. So, you have to think of which one weighs out better in your situation. I must say these hotels are setup to be their most economical hotels and some of the things from the hotel you can see why. They don't offer lotion in the room(we didn't ask if they have it if you call them so I don't know if they give you some of you ask), the towels in the room and the pool towels are cheap and thin, and the walls are thin and you can hear guests or bathroom plumbing and things in the room while you are trying to sleep. But, overall the hotel is fine and nice to stay to go enjoy the park or their pool.

Christine Spencer

Rooms are perfect to rest after a day at the park. The pool is huge, and all the staff members were kind and helpful! I love you can text them for any needs, or questions, and they're quick to answer. My favorite thing is being able to take the buses to and from the parks and never need to drive if you don't want too! Wonderful 3 day break from reality!!

Bruna Tavares

My disappointment started right at check-in. The line was huge, and only two staff members were working—one handling online check-ins and the other managing the regular line. I ended up waiting almost an hour, which was frustrating after a long day at the park when all I wanted was to check in and rest. The staff member who attended me seemed overworked and in a bad mood, which, while understandable, made the experience even less pleasant. I also noticed many other guests complaining, and two people requested to speak to the manager, who took an excessively long time to respond. The hotel corridors were dirty, with towels and trash scattered on the floor. It seemed like no staff were monitoring or maintaining these areas. My room was nicely set up, but it lacked extra towels and pillows, which I had to call and request. Additionally, the bathroom was not properly cleaned—there was hair from a previous guest in the tub, and to make matters worse, the bathtub was clogged, which was extremely unhygienic. To top it off, housekeeping started cleaning rooms early in the morning, making excessive noise in the hallways and showing no respect for guests who were still sleeping. This made it impossible to get proper rest, adding to the overall frustration of the stay. For the high price we paid, I expected better service and cleanliness. I specifically chose this hotel for a comfortable and pleasant stay for my birthday weekend, but unfortunately, it fell short of expectations. With so many more affordable options available, I expected a much higher standard. Would not recommend.

Ana Beatriz Marins Guimarães

It was a great experience! Initially, we got off to a great start: we received a complimentary hotel room upgrade as a surprise. All the hotel staff we had contact with were super friendly and helpful, from the check-in counter to the food court, to the cleaning staff. The pool and common areas were great and always clean. The pizza was wonderful and reasonably priced, and the alcoholic drinks at the bar were delicious. The experience was perfect at this hotel, and we will definitely stay there again if we have the opportunity.

Deionna Hill

Great location with okay amenities. Very close to universal with complementary shuttle and easy access to highways. The service is impeccable. Hotel staff are kind, accommodating, and very joyful. Price for two nights was reasonable. Unfortunately, the rooms are dated and not very clean. Our second and last night, the room reeked of cigarette smell even though it’s a non smoking hotel. I let the staff know and they were happy to help. I’d stay here again for the staff alone.

r s

Me and my boyfriend came here for vacation and we had an amazing time! We were here for 4 nights . We loved this hotel we got here few hours early and they held our stuff for us while we went to some stores till check in. They gave us free cookies they’re so good. Hotel room was really nice and clean. They have a fire pit outside and we sat next to it like every night. Jacuzzi is really big and nice too! Definitely recommend this hotel.Customer service is amazing everyone is super welcoming and sweet. Especially the girls working at the front desk.

Margarita Naumchik

Locations is probably the only thing that this hotel has. Room clean which is basic but outdated. I plugged in my travel steamer to iron my outfit for even and plug would not stay in the wall. It would pop right out as soon as I move. For the price I am paying which is close to $200 a night I expect outlets to work properly. Customers service is something that’s lacking. I did online checking only to be notified that I need to stop by front desk regardless. Which is supper frustrating. Why offer service if you will make me stand in line anyway? I had to wait over 10 minutes before someone got to me and that’s me being 2nd in line with 3 people working . At least it was at the beginning and than 2 felt leaving 1 even though they saw me and other guests waiting to be helped. There was 1 of them helping their “priority “ customers. While I was standing I was passed on 3 times because “priority” customers who were coming much later after me were called to desk first. Guy who was checking in “priority “ guests checked in 3 guests while other 2 were still ‘working on checking in their 1 customer. I guess efficiency is not something that is offered to regular guests and their time is not valued either. When I finally got to desk and asked why I had to wait event though I checked in online she just made list of reasons it might happened. She didn’t check why and honestly didn’t care. Acted like I was a bother and nuisance and annoyed that she had to work instead of loiter around like her other colleagues did who just watch me and other guests who were waiting to be helped. Oh, and their famous cookies? Yeah, she didn’t even bother offering them to me. For the price I paid I expected to be treated better. Remote key didn’t work at all either. What is the point of offering service which would not be honored? Very disappointing and would not recommend this place.

H Account

This is one of the genuine modern hospitality providers in the world. Alex the manager was fantastic at making our stay wonderful. The hotel is close to everything and I mean everything! Including being two minutes from N and S interstates. Its, clean and welcoming and always Busy but the staff always had time for you. The food was great and so was the pool and hot tub, arcade, gym and large fire pit. Having Avis in the lobby was a bonus and had its perks - free parking. Always buy the unlimited toll package.

Doreen Tan

26 Feb 2026 So, it's been 4 days and the dead bulb on the desk lamp still hasn't been fixed. It's ridiculous. 24 Feb 2025 I reported a dead bulb on the desk lamp three times and no one did anything about it despite saying they would. Disappointing. I expected better of a Hilton hotel. Docked 2 stars for service, and one star from original if 4 stars for rooms. ---------- 23 Feb 2025 If you're on the Hilton Honors (HH) programme you can get pretty decent rates for your stay. Free tasty cookies when you check in. Nice, warm, chocolatey-nutty. Rooms are old fashioned, but quite big. Safe sits in the cabinet, very low, have to bend to reach - not elderly friendly. Desk lamp doesn't work. Happy with the shower though my friends said their room shower water pressure isn't good (mine was ok). Complimentary coffee and tea. Coffee machine old school as well. Would've preferred proper cups instead of paper cups though. Two bottles of 500ml water provided, though I'm not sure if it's just for one time (says complimentary on your arrival). Overall pleasant.

latrice williams

For everything that I had a concern about, there was a quick response to resolve it. Other things that there were no resolutions for would be the inability to get into the popular hot tub and the movie room that didn't exist anymore. The breakfast was my highlight and it was amazing. Customer service was top notch. Thank you all for a great stay

Jennifer Will

We had a great stay! The room was spacious and had everything we needed (and more!) Each room comes with a full sized fridge, cooktop, toaster, microwave, pots, pans, utensils, plates, bowls, cups and cutlery. The front desk staff were always pleasant and check in was quick and easy. Breakfast was delicious and there were always plenty of options and things were replenished frequently. The pool and hot tub were well maintained and a good temperature. The hotel offered free washers and dryers which was nice. You do have to supply your own laundry detergent though. Overall a great place to stay!

Deborah GATTA

Would have given 5 stars if all the elevators were operational. The breakfast buffet was good. The egg omelet would have been better if the cheese was cheddar (and not what seemed like Velveta), but the waffles were great (and they had 3 machines, so the wait wasn't as long as usual and they could be eaten hot 😍). And the waffle toppings were an unexpectedly wonderful touch. (Wish I thought to mix the blueberry or cherry compote into the plain yogurt.) The pool looked very inviting. Check in and out was fast. Overall a good value, especially if you were staying for a few days or more and could make use of the kitchen.

Douglas sexton

Pros: location and customer service. Pleasant woman who checked us in, very friendly and professional. Cons: As a dedicated platinum IHG member this is probably the second most disgusting property I’ve stayed at. The room is completely outdated, with a severe musty odor. Sticky worn out carpeting. Sticky laminate floorings. Stained furniture. Pillows that were stained a fraying. It was more comfortable for my kids to sleep on the floor than the paper thin pull out couch mattress that was stained and the frame protruding through. Bathroom wasn’t provided with toilet paper. Cracked and molded caulking in the bathroom, with stained shower. The caulking has definitely been applied multiple times layer upon layer, and not properly fixed. AC unit that blew out musty air like the filters haven’t been changed in years. Broken microwave. No utensils in the drawer. The online photos DO NOT portray the presence of the rooms at all. This hotel needs a complete overhaul!!!

Akshay Baheti

Decent size rooms, loved the space.. very much comfortable. Breakfast was complimentary and had various options. however cleaning service was not good, used napkins were folded and kept back instead of replacing with new ones. Stayed for 2 days and 3 nights, I would have expected them to clean the bathrooms a little bit especially the sink space.

Marie Layfield

I was happy with this quiet, less busy hotel. We did online check in and room was ready at 12noon when we go there. Room was nice size and clean, comfy beds, just a little firm. Pool area was nice! Pool was a bit too cold for me but hot tub was nice! Friendly bartender, great drink recommendations. Easy to use tablet to control room. Easy walk to parks and took water taxi back to Sapphire and walked over to Aventura. Love food options at Urban pantry...Wok is a favorite. Nice view of Volcano!

Amanda Wilson

Just spent about a week at Aventura. Hands down 10/10 and so glad we picked this hotel. Sure it doesn't have all those bells and whistles that some property hotels have BUT it is more than made up for in the rooms and what they do offer, plus who has time for that when you are at universal from open to close. The beds were comfortable, rooms were laid out to give optimal space. Floor to ceiling windows were amazing. The shuttle to the parks/city walk are great, the walking path is quick as well, and of course the option to hop on the water taxi. We used all those options to get to the parks and they all worked perfectly in the situations we used them for. The food (while some say is pricey) is no more than any other restaurant these days. Food is cooked to order so if it's busy it can take a bit. I absolutely LOVE that they had several gluten free options including pizza, and the staff was well versed in what was in their items. The gelato was amazing as well. Pool was good size as was the hot tub. We will definitely be back to Orlando and will definitely be staying here again. Lastly shout out to June for the amazing check in experience and getting is all taken care of, I didn't get the name of the other person working that night we checked on but she was amazing and friendly as well!!

Chloe Durgadeen

I had a great time at this hotel. Through my stay was short, I appreciated the entire experience; from the front desk to the cleanliness of the room it was worth it. I stayed from Friday night until Sunday morning as I went to universal studios and islands of adventure on Saturday the entire day. The shuttle is extremely convenient and as a solo female traveler I felt extremely safe as well. I'm excited to go back to Universal and stay there again!

worship time

Stay was during a convention and not during a trip to Universal Studios. But, convenience to the water taxi to transport to / from City Walk was nice. Rooftop is a great view. Room was comfortable, clean and tablet controls for all room lights, TV, thermostat. Short stay but good location and amenities. Recommended!

Ben T

The perfect hotel at Universal. Practicality over aesthetics. Great value at its price point. Only negative I would say is young kids may not be too impressed with the lack of theme but the pool hopping option makes up for it by being able to enjoy the other hotels pools. Location is great with easy access to the bus stop or water taxi over at Sapphire Falls. Even the garden path walkway to the parks is only about a 20 minute walk. The staff was friendly and helpful with any questions that we had. Check in was smooth and painless. We had our room keys and park tickets and we're on our way to the park in under 20 minutes. Will definitely be the top of our list when we return.

B N

Great condo hotel, very spacious! We didn't want to be crammed into a small hotel room with no kitchen at a Disney or Universal hotel. We like our own space and Floriday's was great. We had a huge two bedroom with two bathrooms and plenty of room, the washer & dryer was such a great extra. The condo was clean and modern. I just wish we were closer to the pool and restaurant and not so far away from the amenities. My only complaint... I requested additional towels and toilet paper through the link they sent me. It said they were delivered to the room but they were not. The property was clean and maintained nicely, we felt safe there. We were 25 minute ride with traffic from Universal, so fairly close. The property was quiet at night and peaceful. We would definitely stay again.

Nicole Misri

TK was our front desk attendant and he was incredibly kind, respectful of our privacy, and very thorough. Everywhere you go in the hotel smells and is incredibly clean. I have stayed here many times before and will never stop coming here.

Matt Venneman

Close to main attractions. Family enjoyed the large swimming area. We didn't get cleaning service during our full week so that was a little disappointing and it took many requests to get clean towels and other items. The grounds were very pretty and kept clean.

Lavelle Riley

Made a last minute trip to Orlando for a few days and had a hard time picking a place to stay because I had my 4 kids with me and wanted to make sure we had enough room for everyone to be comfortable. I'm so glad I chose Floridays the place was awesome super clean very spacious for me and my 4 kids we got the 3 bedroom and it was more than enough room food was great service was great anytime I needed anything they were there within minutes to meet are needs! Check out was even better this morning when I got to talk to Mary Lou about returning in May.

Jason Reeson

Stayed for a week at the beginning of March 2025. Really great location. Close to all the parks and the Highway. Can't really beat the location. Nice amenities. The pools were really nice as were the hot tubs. The room we had was really nice. You could smell everything had been cleaned when we were arrived, nice and comforting. Bathrooms are nice a a geat kitchen space. Our toaster wasn't working and they replaced it right. We requested a few extra blankets and they were delivered to the room quickly with no issues. All the staff I interacted with were great. We'll definitely stay again. Thanks for having us.

Anthony Clark

Our room was on the 6th floor. Got off the elevator to the overwhelming smell of smoke and stale air that got stronger as we walked the hallway. Got to the room, which was spacious, two adults and three kids 12 to 14yrs. Got settled in the room and realized there were no vertical blinds on the sliding glass door, which faces the adjacent building. Looking across, we could see all other rooms had blinds. Called the desk and the person we spoke with asked are we just reporting that they were missing!! Were told maintenance would be notified, never saw them. Ended up hanging a sheet to cover the door so no one could look in, as the kids were in the living room area. The fitted sheets in the master bedroom did not fit the bed. Called for additional towels, were told they aren't complementary and were an additional charge. The location of the hotel was ideal, not in the busiest part of the area. Other than the few issues we made it work and had a decent trip. Was really disappointed with the service, smoke filled areas and room quality.

Eugene Gibson

This resort is convenient, inexpensive and laid out like a decent sized apartment. For a family traveling together this is perfect. Everyone gets their own private bedroom space. The amenities are really good. We will be staying here again whenever we return to Orlando.

Matt S

Needs a major update before giving this a better review. Rooms are beat down. Amenities are in need of repair. Hallways smelled like weed the entire time. It's not a terrible resort, but it definitely needs some love. Owners need to thin their pockets for a few years and put the money into deep renovations. It is a convenient place if you have a larger family and need a multi-bedroom villa. However, being in Orlando, there are many other options that provide this, at similar price points.

Harry Templeman

Let me start by saying the staff was excellent. When we checked in, we were put in the buildings across the street from the main buildings. These buildings that are across the street are terrible.They are old, run down and smelled very bad. When we walked in the room, it was very, very outdated. Furniture was broken scratched up the carpets were disgusting. We took one look and left. My husband went to the front desk and told them that we were not going to stay unless they changed our room without any hesitation. The staff put us in one of the main buildings by the pool, and that room was much, much better. Still needs a lot of updating, but cleaner and Much nicer view and the building itself.The hallways and everything smelled normal. The whole resort is very small. There is not anything really to do only swim in the pool. There was no entertainment no music. And the bar at the hotel pool was not open.When we went. I don't know if they open it up sometimes.But when we were there, I did not see it open. This is not a resort that you can walk around and enjoy the sights or anything like that. We did a tour because we Wanted to get discounted Disney tickets. So when we did the tour, they showed us one of the buildings that's the main building, and their rooms were very beautiful, but that is only for owners. So if you are booking online through a third party, like priceline or expedia, expect to be put in the really terrible rooms. I would definitely not recommend this resort until they completely renovate every room. But again, I do have to say the staff was great. So overall, we would not stay here again. Location is pretty good.

Bob Marshall

Worked with Derinda who was great setting up a golf trip for four of us. Did not have any issues at the golf courses and they were in great shape. The room was huge (4 bedroom) and had a great balcony for enjoying some after round beverages. I would recommend this for people looking to schedule a golf trip.

Joe

A 2025 two stars hotel with 5 + stars price. Here is a hotel that was open n 1990 and probably celebrated as a top resort hotel, but in 2025 this hotel is tired, worn out and absolutely dated. It almost gives a guest a sense of nostalgia and sadness confronted with rusted metal structures, faded paint and old carpeting. The rooms decor and furniture are dated with signs of neglect with popcorn ceiling and small bathroom with vents covered with ancient dust that probably deserves an archeological study. What is unacceptable is the fact that this hotel charges premium for the rooms, parking and food as a 5 stars hotel in its glory days. Actually even more expensive than some 5 stars hotel as I experienced when ordering a portion of Mac and cheese and expected being served on a golden plate and silverware brought by a fully dressed butler due to its cost. It was only a small portion of Mac and cheese in a plastic container… The parking is chaotic if the guest chooses to self parking with very limited parking space because the main lots are closed. Unless you like to walk from the Swan parking lot where you are forced to park there, the alternative is to use its expensive valet parking. And from there the guest ripoff starts from bellboys to pretty much everything beyond your room. The service is decent, the rooms cleanness is as expected and windows with dirty glasses. The only thing that I can say is, this hotel is only worth by its location. Other than that, I personally would never recommend my friends and family to stay. There are many other options in the area that you would feel better signing the tab for, which it is not the case when staying here. I felt ripped off every time I pulled my credit card out of my wallet or charged the room. As another guest mentioned to me, this is a five stars motel 8.

Kimberley Roberts

Beautiful resort with lots of excellent dining options and beautiful pools. Quick walk over to the Swan Resort. Excellent location right by Epcot. There are two mini golf courses right across the street at the neighboring Swan Reserve, which were fun to check out! While this resort is on Disney property, be sure to note that this is a Marriott-owned hotel rather than a Disney-owned resort, so you cannot use your Magic Band to access your room. Also, if you book your room through a third party website rather than booking directly through the Marriott website, you CANNOT check in to your room via the Marriott app. You will have to visit the front desk to pick up your room keys, which is a slight inconvenience if there is a long line at the front desk. My experience at this resort was good overall, but check-in and parking could have gone more smoothly. I arrived a little after 4pm on a Saturday to park at the Dolphin resort and was told that there was no more parking available due to construction in the parking lot, so I would have to park at either the Swan or the Swan Reserve. The parking lot attendants also told me that I would be able to check-in to my room from any of the three hotels, since they're all on the same property and all Marriott-owned. I drove over to park at the Swan Reserve, went inside to check in, and was told that I could only check in at the Dolphin Resort. Not a huge deal, but a minor inconvenience when you're lugging a bunch of bags and suitcases around and trying to get to your hotel room in a timely manner. After checking out, I realized I was charged twice for parking. I had to pay to exit the parking lot at the Swan Reserve, but I was also charged a self-parking fee to my room invoice (folio) upon checking in. I was able to get the charge removed from my room invoice, but it required me to jump through a few extra hoops. Luckily, I was not charged the resort fee that I was expecting to be charged, which was a nice surprise. Would stay here again but likely not until the parking lot construction is completed.

Tiffany Comitalo

Beautiful and large resort with plenty of pools and relaxation areas. The main lobby is stunning and welcoming. The parking lot is under construction, leaving only the valet lot (being used as self-park). This lot is very small and difficult to navigate with multiple trash dumpsters all around. The location is perfect, with many things to see and do within walking distance, including Disney's Boardwalk. The rooms are dated. Musty smelling carpet covers the entire room except the bathroom. While the typical room is spacious, there is only one full bathroom with no outside sink that many resorts now seem to offer. The beds are comfortable but very small. The windows, at least in our room, were a little weird they way they were separated and covered by the curtains. Not all rooms have balconies. Overall, the grounds are gorgeous, but the smelly and outdated rooms will probably result in us never staying overnight again, but we would visit for the drinks and food.

John Laswell

The rooms are similar to other good hotels in size and furnishing. Very clean and nice. The service and facilities are excellent. Well above the norm. The gym is impressive. Guest laundry is very nice. Food was ok and around the price I expected. Location is wonderful.

MJRC

Great location between Hollywood Studios and Epcot. However, the services and amenities are better at the Disney-run parks. Don't even bother with valet parking. Wish I had spent a little more and stay at Boardwalk, Beach Club, or Yacht Club. Already spent a fortune on Disney. Would have been better to not come away with bad feeling about the hotel stay.

Ammie Gilliam

The resort was very nice. My grandchildren enjoyed the large pool. Everyone was friendly. Room was nice and clean. Rooms are on the small side but comfortable. We enjoyed the skylines and transportation to and from the parks. We stayed in the 60's building. Thank you for an awesome stay.

Richard Partridge

Stayed at Pop Century for 15 nights January/February. Resort is clean and well maintained. Food hall is standard quick service with a limited selection of food. Seating area can get very crowded. If you need a gluten free diet be prepared to eat burgers ,chicken strips, salmon and rice or a really terrible cauliflower crust pizza. Resort is connected to Epcot and Hollywood Studios by the skyline with buses to other areas. Skyline was the only option to get to these 2 parks so if you don't like heights or small spaces be prepared to take 2 buses to get around. Rooms are what you expect but unfortunately don't expect it to be properly cleaned. Cleaning staff for rooms do the absolute minimum. Sheets never changed, towels changed about every third clean and floor sort of swept twice. See photo of under the bed. If you are planning staying at this resort I strongly recommend you stay at the All Stars Music or Movies. They are cheaper and better.

KRISSY CULLUM

I wish the rooms had a little more space and mirrors. The beds are pretty comfortable. The AC works amazing and that's the most important part. Thank you. I appreciate commodities in the shower too

Dustin Jennings

We went at the end of June, the beginning of August 2023. And it was a great one week experience. This was my 1st visit for my child. And my 1st since I was a child. Have been to Pop Century 3 times in 35 years. Every time has been great! I have to say I hope to stay at a higher end resort one day. But only because I & my family have experienced all the conveniences Pop Century has to offer. And we have become really knowledgeable of how to best experience the parks in a timely manner. Pop makes that possible. Now I want to stay two weeks at something a little more luxury. And have a more relaxed approach to hitting the parks. If you've never been and want to get the most out of your time at Disney World, Stay at Pop Century. It's affordable and provides quick & easy access to the parks. Has nice showers with good shampoo, conditioner & everything a person needs to feel at home on your downtime during vacation.

Noel Campbell

This is the more budget friendly scale of the resorts but don't let that deter you it is still a Disney resort. This has skylines to Epcot and Hollywood Studios so that is a huge plus as well as busses to remaining Disney parks and Disney Springs. The arcade here is huge as well as the on site dining area.

Erik Eisenstaedt

Excellent experience at this resort. Themes and esthetics were perfect. The room layouts were carefully and thoughtful planned. Very calm and relaxing experience. There are so many activities daily that it's enough to just stay at the resort for a day before even heading to the parks. Service is limited; there is no room service, and you have to return your luggage cart to the lobby (which can be a hike depending on where you stay). The location is perfect for Hollywood Studios access, but it can take a bit longer to get to Epcot or even Magic Kingdom. Everything was very clean and housekeeping was very accommodating. All in all, I highly recommend for a moderate budget friendly Disney resort.

Jazzmine Hawkins

Highly recommend this resort. It is so easy to get to all the parks. The sky-liner was amazing and the bus transportation workers were so friendly. All the pools were super clean and had towels. Room service was very attentive. I will recommend this resort to anyone and hopefully will be back. Rooms were very clean. The front desk were also super nice!

John Cogswell

It would be easier for me to identify areas of potential improvement here, rather than what works well. The culinary staff shows a moderate lack of experience, based on how they cook their food. There was a lack of dairy added to the eggs for breakfast, and a lack of salt, which would dramatically improve texture and taste. Many of the recipes that call for garlic had so much garlic added that they bordered on inedible. Otherwise, the food was not terrible. If you're looking for a good value and a key location that provides ready access to the parks, staying here at the resorts is a solid choice. The layout and style is unmistakably similar to military barracks, or university dormitories, but with some pleasant Disney touches added. In short, it serves the purpose as a value choice, but may feel a little lacking if any significant time is spent in the lodgings. The coffee is terrible. Flat out. It gave me something to look forward to returning home to Boston, to. 4/5 solid choice. I grumble around the margins, and they are small margins.

Kelly Pearse

Our family of 4 had the perfect stay. We were at one of the Lion King suites. The two beds plus pull out couch worked really well. The three pools were also great and we had no issues with buses or the skyliner. We will be back!

Shawn Pitman

Rooms are great. Service has been great. Location is a little distant which means you only have the Skyliner and buses as options. And bus rides can be long. Resort is nice. Very good for kids. Pools are super kid friendly. Service staff never complains. For the price difference with the premium resorts, hard to recommend overall UNLESS you have small children.

Leora Hecksher

The rooms are super duper clean the Service is amazing all the staff will help you anytime and wherever I walk I always see smiling faces. The food is delicious you will look and think I’m not sure but when you try it tastes like magic. The view is spectacular I wake up every morning and I wake to a beautiful pond happy faces and lovely tall palm trees. The pool is great perfect for kids, teens and adults there is even a bar next to the pool perfect for enjoying drink And for watching you kids swim. The location is beautiful all different and amazing Trees And a bunch of different Resorts. Over all the place is just so kind, sweet and special to anyone!

Anita Burns

We had an amazing time. Beds are so comfy, rooms were clean, staff was great (we didn't have to interact too much, but when we did, they were great). The ease of the skyliners was A plus. The Trinidad building was fantastic. A short walk to literally everything, with one of the grills being directly across. Food at each location was great as well. Views were beautiful. The pools looked nice although we never used them.

Stephanie

This was a first time staying on Disney grounds and we will probably try another resort next time. We upgraded to a moderate priced package to get a room that slept 5 so my kids could have there own beds...just fyi they just shove an extra bed into the small room. Our room had 2 queens and a fold down short twin (at best...my 9 year old barley fit). One of the queens was so close to the bed you couldn't walk between the bed and wall. The room with tub and toilet was tiny. I actually kicked the tub one night trying to get tot the bathroom. The toilet is within inches of the tub and same with the wall so you get a step before your hitting the tub. Thankfully the sinks were outside that part of the bathroom and those were nice and upgraded. The bathroom door was also falling apart at the bottom. The rooms dont have much soundproofing so be ready to be up every morning with the rope droppers at disney. Several pools but all the good amenities were a 10 minute walk across the island to the main part of the hotel.

Ryan Lospaluto

Great resort! Easy walk to everything you want/need in the resort. The pool was fun and not too crowded. The kids loved the waterslides. It's Disney so the room is small for the price but that is to be expected. Food was great! We have kids with food allergies and they took good care of us. (Twice during our 1 night stay (we stayed to go on a Disney cruise the next day) someone stopped us in line and offered to swipe their extra meals for us)

Ruth

I dreaded the trip my daughters planned to Disney and it ended up being an incredible experience. The grandchildren (from 13 yrs to 5 months) had the time of their lives. Plan for down time at the resort- it's gorgeous and so relaxing! Food at the parks could use an overhaul. As could stroller parking- they need cover from rain.

Karel Morales

The room was wonderful, offering a great view of the savanna, where the animals were very active throughout the day. Since it was March, the temperature was perfect. The bus stop for the parks was conveniently close, making transportation easy. The pool area was spacious, featuring a kids' playground nearby and a flamingo viewing area right next to it. The bar, located by the pool, had quick and efficient service from the staff. Additionally, the restaurant by the pool served the same food as the buffet, so if you didn’t want to pay for the buffet, you could simply order by the pool, pick up your meal, and enjoy it on your balcony. The lobby was warm and inviting, creating a cozy atmosphere from the moment you arrived. Keep in mind that if you're unsure about spending the money, you can visit the hotel first to check it out and decide if it’s the right fit for you. The staff is very friendly and always happy to help.

Jennifer Dalby

Our experience here was just okay. It was our first time staying at a Disney resort and we were not terribly impressed with the service. This particular hotel has a very impressive lobby that is well decorated and really beautiful. The food choices were good for a hotel that is so isolated from the rest of the Disney area. Being able to walk out and see all the wildlife was cool... the one time we were able to see them during our 5 day stay with them. We really liked the arcade and some of the other family friendly amenities they had. I was very disappointed by the service though. I asked for help with some things like booking a massage and getting late checkout and both times, the staff were not friendly and not helpful. Overall, I think this hotel is impressive but not worth the price tag. You're better off staying at a Marriott or something similar

Brian Pagkos

Absolutely amazing experience here. Such an incredible hotel, the atmosphere was just shockingly absorbing and detailed. The food at Boma was the best I've had in a long time and the service from the hotel staff was second to none. Rooms were clean and beds were comfortable. We were lucky to have a partial view room, which really added to the experience. We all enjoyed sitting on the balcony and looking at the animals. We visited both pools, and they were fantastic. There are also plenty of paths and quiet areas to explore around the property. Highly recommend the hotel and definitely have dinner at either of the restaurants.

Robert Serych

Absolutely loved this Disney property. We were impressed with the construction and decor, especially when you enter the lobby. We woke to animal sightings from our balcony each morning. Good restaurant choices. Only minor negative is the distance from magic Kingdom, but not bad to other parks.

kristine hipol

We recently stayed at Disney’s Animal Kingdom Lodge (Jambo House) last March 18 , and I can honestly say it was one of the most magical and memorable resort experiences we've ever had. Our family loves nature and animals, so this place was the perfect fit. While we haven’t stayed at other Disney resort hotels yet, it’s hard to imagine anything else topping this—Animal Kingdom Lodge feels like its own special world. From the moment we arrived, everything felt welcoming and thoughtfully designed. Our room was clean and modern with no carpet, which we really appreciated. It had a fresh, calming scent, and the overall vibe was so warm and immersive. A sweet surprise was the personalized welcome message on our in-room TV—it had our family name displayed, which made us feel immediately at home. Tech-wise, the room was super convenient—we could unlock the door using the Disney app or our park ticket cards, which was such a nice touch when you’ve got your hands full. There was even a smart Google speaker in the room that we used to play music, check the weather, and just have a little fun. But the absolute best part? The view. We could see giraffes, zebras, and other animals right from our balcony. Waking up and watching them roam freely in the savanna was such a peaceful and awe-inspiring treat. We were lucky enough to be in Jambo House, and every morning and evening felt like a mini safari adventure without leaving our room. Dining was another highlight of our stay. The food at the lodge was delicious, and even if you're on a bit of a budget, The Mara was always a solid option. My husband couldn’t stop talking about their signature cheddar bacon blend burger—he ended up ordering it more than once. I also appreciated how accommodating they were with dietary needs; I requested gluten-free bread and they provided it without hesitation. Other favorites were the combination bowl and the tamarind pork BBQ sandwich—I’m honestly still thinking about that sandwich. The flavors were bold, and the portions generous. There was also so much to do right at the resort. One of our favorite activities was the campfire in the evening. Roasting marshmallows under the stars felt magical in such a unique setting. We had the chance to chat with cast members and learn about the animals, which added to the experience. And yes—meeting Domino the Zebra was a major highlight for our kids (and for us too!). The animal viewing areas throughout the lodge were fascinating, and there was always something new to see and learn. Even though the resort is large, everything was very walkable. The layout was intuitive, stroller-friendly, and beautifully decorated. Just walking through the lobby and hallways felt like part of the experience. We also felt very safe the entire time—we noticed the strong presence of friendly staff and security, and the resort did a great job keeping everything organized and easy to navigate. There’s just something about the ambiance at Animal Kingdom Lodge—it’s relaxing, immersive, and inspiring. Every little detail felt intentional, from the architecture to the lighting, the music, the smells, the decor... it was all designed to transport you. The staff was amazing—always kind, helpful, and genuinely happy to be there, which made our stay even more enjoyable. All in all, Animal Kingdom Lodge exceeded our expectations in every way. We truly feel like we can’t go back to regular hotels after this. It was more than a place to stay—it was a full experience. If your family loves nature, wildlife, and that special Disney magic, I cannot recommend this resort enough. We’re already talking about coming back. It was that special.

T Mills

Rooms are decent, could use some updates. Beds comfortable, pillows comfortable, seems like safe area. Bathroom is very small, shower curtain needs to be replaced…appears to have been cut at bottom, weather stripping at bottom of hotel door needs to be done due to insects and or lizards being able to crawl inside of room at any time. Check-in was easy…location is close to everything pretty much. I would stay here again

Kristen Johnston

The hotel is old and run down, but I feel like the price reflects that. I will say I have found the customer service to be severely lacking. At check in it was like pulling teeth to get the information I needed from the lady checking me in, but the lady working next to her was so bubbly full of info for the people she was checking in. I also find it odd that we have come and gone multiple times a day and not been spoken to by the front desk one single time. Not even a simple hello. The location is perfect for Universal though, and have found everything to be clean.

Steve Rainville

I've been taking groups there for over 15 years, as the breakfast buffet is awesome. The rooms are not extremely spacious, but very comfortable. The pool is nice, and the proximity to Universal is ideal! Head of security Micheal might want to tone it down a bit, as he gets a bit uptight at times for no good reason. Front desk staff is always super friendly and accommodating!

Travis Bohrer

The staff was really friendly. My family and I stayed here while going to Universal Studios. The pool and the patio area were very comfortable. The room was clean and served its purpose. There are plenty of restaurants and activities as it is close to International Drive. Also, with Universal Epic opening nearby, this is a great hotel to stay at.

lily mcneal

Stayed here for VMX 1/25-1/29. We had a vanity light that would not turn off. We let the front desk know and they completely didn't care. It took 3 nights to find out it was an electrical problem. They decided to finally move us rooms and the room they moved us to was dirty. I called the front desk and all the lady responsive was okay. They never contacted me even though both managers there said they would follow up. We ended up leaving a day early. This is the worst hotel I've ever stayed in so far. I will not return or recommend this place to anyone.