Orlando

Victoria Capes

Words cannot describe the wonderful place this is. The workout room was very nice ,the pools were clean and fantastic. The carry out food was very tasty. The little store had things I forgot to pack when I left home. the people at the desk were so kind and helpful.

Shelby Mabie

Disappointed to say the least. A lot of minor inconveniences along the way during the entire 10 day trip that I would not expect out of a Hilton GRAND Vacations. I was on a business trip to Orlando and figured I would stay some place fun. The room was not properly cleaned prior to checking in, I found clumps of hair in the closet and bathroom as well as trash and fake rose petals all over the room in places they decided not to vacuum/sweep- inside the closet, around the base of the bed, etc. I let them know but I was never contacted by management or offered a clean room- just an apology text message. I was missing the bathmat as well and had to request it. Staff rides around on golf carts all over the property and will cut you off or pull out in front of you when trying to get to your room. They do not seem to respect the guests. My microwave was too big for the shelf and would fall over on me when used. The walls are incredibly thin and I could hear all conversations being had in the rooms right next to mine. The rooms have exterior hallways which would be fine if the door sealed, I could see outside the room under the door and had all kinds of bugs coming in. This is a gated property but my room was solicited 3 times during a 10 day stay from different restaurants- one that even said "Don't waste money on hotel food". I ate at the restaurant on site one night but my food wasn't hot, cheese wasn't even melted but it was still somehow soggy. I would suggest looking elsewhere. To top it off, you do not receive any points for staying here

Susan Greene

This is a very nice property and we’ve been here several times. The location is great and has a lot of great amenities. The property is nicely maintained for its age. The unit we stayed in recently was comfortable and well stocked. The only complaint that I had was that the unit we stayed in really needed a good dusting and the floors needed a good scrubbing. Other than this it was a pleasant stay.

Trish Perez

I recently stayed at Hilton Grand Vacation Club SeaWorld and had a fantastic experience, particularly with the hotel’s check-in service. From the moment I arrived, Genesis, the front desk agent was incredibly welcoming and professional. Check-in was swift and efficient, which was especially appreciated after a long day. The rooms feel just like the motto, " you're home" The bed is comfortable. The facilities and location of the hotel is perfect. The efficiency, friendliness, and attention to detail truly set this hotel apart, and I’d highly recommend it for anyone looking for excellent service from the start of their stay.

Mary Zogbi

We absolutely LOVED staying here! So convenient to all the local parks, and so much to do at the resort while still being able to relax. You can be as laid back or as activity-packed as you want to make it. Loved the service, especially the bellhop ride service to and from buildings. We could walk the whole thing, but the rides are very convenient

Craig //

My wife and I came to Disney with friends to go to Disney Springs, possibly one park, and the Halloween party at Magic Kingdom. Now, if you want nonstop Disney magic, it's probably not for you. But as adults are not worried about Disney extras, we couldn't be happier with this hotel. For starters, great location! 10 minute walking distance to Disney Springs and they also provide buses to the parks. Second, a breakfast buffet which included omelettes, pancakes, bacon, sausage, yogurt, cereal and more. It does cost $21 I believe, but well worth it. Third, great service!!! The front desk and workers at breakfast are great!! Lastly , cost. Most of the time you can get a room here for under $200. You can't ask for much better. Additionally, the hotel has an outdoor pool and hot tub, which are open late. So to have that location , with transportation (which doesn't drop you off at the same place as Disney buses), and cost.. it's well worth it. You will enjoy Disney very much staying here. I will definitely stay here again.

Chris Staats

Okay it’s not a 5 star hotel but for what it is it’s great. Rooms are nice and beds comfortable. Staff is extremely friendly and helpful. Bar and staff are terrific as well. Within walking distance of Disney Springs. In addition, it is the official hotel for Disney World. Link you stay to your Disney tickets and you get early access. Also make sure you sign up for the bus at least the night before you head to any of the parks for complimentary transportation.

Patrick Bennett

This place was ok. We just got back from a 3 night mini vacation on a budget and got a decent price on the Holiday Inn. We often stay near Disney Springs when in Orlando. This hotel is about a 15 minute walk from Disney Springs. The room was fine, nothing special, but it was clean and quiet and comes with a mini fridge and microwave. The bathroom was small and the fixtures are showing their age but we spent most of our time out so it didn't really matter too much to us. The elevators were a little sketchy, but the lobby was bright and comfortable. There is an all you eat breakfast if you're interested for $25/person. There's also a small bar area where you can order some dinner. And the bar has a small snack area for juice, milk, water, chips, and breakfast food. We didn't have time for swimming but the pool area looked pretty nice with walk up access to the bar. Your stay comes with free shuttle service to the Disney parks. They run on the hour and pick up at 4 or 5 other hotels nearby. In my opinion, they don't run these buses often enough to support the demand. But they are free for guests.

Sarika H Physio (Physiotherapist)

Pros: Walkable distance to magnificent Disney spring street, visiting here at night was an amazing experience. Hotel provides you the bus service to Disney World, you need to reserve it in advance. The hotel welcomes you with a free complimentary welcome drinks on the first day....for all ages. Front desk staff answers all your queries. The ambience was spectacular. Room sizes are good. The view from the balcony was stunning. Daily room service is available. Lift service is superfast. Location is easily located. Cons: Paid parking. (Everyday) Resort fee - applicable every day. Restrooms are a bit smaller. Breakfast is paid.

Kris K

We've stayed here before and were glad to return. It's close to Disney Springs with all the fun restaurants and shopping, has free shuttles to Disney parks (with the bonus of early park entry) and has a very nice pool and bar. On top of all of that goodness we were greeted by two lovely people at the front desk- Katherine and Alajandra. Friendly, informative, professional and helpful. They were engaging with my elderly mother, my husband and me- they are a delight and it has been nice to see my family happily interact with them as we come and go from the hotel. UPDATE: I have to add that Paul is a hard working and very helpful part of this hotel. The place was slammed, fully booked and he was handling all of the baggage. He stopped to personally call a mobility scooter taxi for my mom because I had zero luck. He saved my mom a miserable night of hobbling. He is FANTASTIC and kind. The hotel may not be glamorous but the folks who work there are part of the Disney magic on our trip.

JARET F

Overall I’d recommend staying here. However, there are some things to know. The room has no microwave and no fan in the bathroom. The water pressure is awful and the WiFi is useless. The rooms are clean and well maintained. The staff seems to be generally good. I booked a lake view room and although my room does face the direction of the lake, it’s on the ground floor so my only view is of the pool deck. It’s a pretty basic hotel so you are quite literally paying for the location. The location is fantastic so it makes up for the negative aspects. The “resort fee” is a little ridiculous, but that’s seems to be to norm these days. If you’re a light sleeper the type of construction of the building might be a concern. Every time someone rolls luggage or cleaning carts along the walkway on the floor above it echoes into the room. It didn’t bother me, but it was noticeable. The restaurant is decent but there is no included breakfast. The pool is fairly nice but the pool bar charges an automatic gratuity which is slightly off-putting. My experience has been generally positive so that’s why I’ve rated it as high as I have.

Corbin Cabrera

Fine in a pinch. We booked this last minute while visiting with some family in Disney Springs. Its about a 5 minute walk from the lobby to Disney which was great. But like many have said in these reviews, do your best to avoid the timeshare presentation. We took the welcome package and said we were exhausted and would come back after checking into the room, and they were friendly about it. It did make things awkward going through the lobby as they always hunted us down, but hey, they're just doing their job I guess. The rooms interior was updated well, but the shower didn't get hot and our room was facing the exterior of the hotel so it was very loud at night. Overall, I dont regret this one for the price, but I probably wouldnt stay here for more than a few nights.

Ashleigh Ledoux

Our stay was amazing. The staff is so friendly and helpful. I was able to check in early for our arrival. We were walking distance to Disney Springs, the pool was so fun, transportation was accommodating to the parks each day. I was able to text a few needs during my stay and they took care of them QUICKLY, and courteously. We will stay there again for future disney or

Jena Lockard

We only stayed for one night (11/24-11/25), but it was amazingly clean, I was so impressed. We partook at the Oasis Bar and the bartender was wonderful, warm, and knowledgeable. We also went to the buffet breakfast where the service ladies who came around to our table with drinks were super sweet and helpful. 10 stars to the two gentlemen out front who help with valet services. Both fairly tall gentlemen, were hilarious and helpful.

Kristen Eisenhut

I was nervous to stay here after reading reviews on it before we arrived, however, I am pleased to say we had a wonderful experience! Service was great, the rooms were clean & beautiful, and the location was perfect for our mini vacay. Diego assisted us at check in; he was extremely knowledgeable and kind. We got early park entry staying here as well since this is a good neighbor hotel! Will definitely be staying here again.

Tayler Ranalli

Check in was a disaster don’t expect your room to be ready at 4 with no valid reason why. When asked if room would be ready soon I was told “well the check in process just starts at 4”. When going to the room because we were told it was ready; the cleaning lady was just standing in the middle of the room. Just standing there. The whole place has an old smell to it, rooms are very tight, they charge quite a bit for parking as if it’s some luxury hotel when it’s hardly a step up from a motel, carpets are dirty and stained everywhere, couch is wildly uncomfortable. The soap dispensers in the shower appear as if they’ve never been cleaned. All the top drawers in the kitchen are for show they don’t even open. Staff isn’t helpful at all. TVs are old and blurry. The outside of the buildings are falling apart. I wouldn’t waste your money it’s a complete dump.

Tara Christie

Stayed in September for 3 weeks. Hotel was lovely and clean. The suite was a little dated but perfect. The staff were so friendly and always said hello when they passed. Enjoyed the pool. Perfect location for Disney. Lots around to enjoy. Would 100% stay again!

Fernando Cote

You Get What You Pay For I recently stayed at the Sonesta ES Suites in Orlando for three nights. While there were some positives, a few issues made the experience less enjoyable. Pros: • Great Location: Perfect for visiting the parks, with easy access to everything. • Comfortable Beds: After long days at the parks, we slept very well. • Friendly Breakfast Staff: The staff at the breakfast restaurant were very kind. Cons: 1. No Housekeeping for Short Stays: Guests staying less than seven days don’t receive housekeeping, meaning no trash removal or bed-making. For a three-night stay, this was inconvenient. 2. Maintenance Issues: One of the bathrooms in our suite had a broken shower handle, and the other didn’t have a shower curtain. This caused water to flood the floor every time we showered. 3. Unresolved Problems: Although staff replaced towels on designate day (Monday), they didn’t address the missing shower curtain despite noticing the wet floors. 4. Strong, Persistent Odor: Every time we entered the suite, there was a strong smell, like chlorine, mildew, or something that made it seem as if the room had been closed up for a long time. Even after three days, the smell didn’t go away. Ultimately, you really get what you pay for. We didn’t pay much for this place, so we didn’t have high expectations, but the persistent odor, lack of housekeeping, and maintenance issues made the stay less pleasant.

Janet Covarrubias

By far the worst hotel we have ever stayed at. We came from Texas to Orlando and we needed somewhere comfortable to stay a few days. Upon entering the room it smelt humid like mildew. The handle to one of the rooms was broken and the AC unit was not working. My husband & I started having difficulty breathing and we didn't know what was causing it.. We took off the pillowcases from the pillows only to find Mold under them. We left immediately and will never be coming back. Stay away from this hotel at all costs.. I'm now fighting a respiratory infection due to this filthy property.

Justin Lutomsky

Me, my wife, and our two young children stayed here October 25-27, 2024. Overall it wasn't horrible but it was pretty dated and didn't feel like the cleanest. You can obviously tell that they had painted over all the walls, railings, and even planter pots in order to update it, but the old green/teal was still showing through. The rooms smelt like bleach and a hint of mould. After walking around the room barefoot as soon as we arrived, I jumped into the shower and noticed the brown dirty footprint in the shower which would have only just come from the floors I was walking on. They had car air fresheners hanging from the vents in each of the bedrooms. However, having the separate room and bathrooms for the kids was a big perk, and the fridge and oven came in handy! The kids had fun using the pool and hot tub.

Michael Lapine

Hotel Review My stay at this hotel had its ups and downs. On the positive side, the check-in process was incredibly smooth and hassle-free, which I greatly appreciated after a long day of travel. The onsite store was a convenient perk, making it easy to grab essentials or a quick snack. The hotel’s location was another highlight — it’s super close to Disney Springs, which made accessing dining, shopping, and entertainment very easy. As for the room itself, it was fine — clean and functional, but nothing particularly special. The bed, unfortunately, wasn’t the most comfortable, which made it a bit hard to get a good night’s sleep. Overall, this hotel is a solid choice for its convenience and amenities, especially if you’re looking to stay near Disney Springs. However, if a plush, comfortable bed is a priority for you, you might want to explore other options.

Kevin Monsalve

Very good experience for one day. They have a games room in lobby, it is very well located from the parks (they also take you to the parks by bus if you don't have a car). The room was simple but very comfortable, especially the beds and pillows. If you have a vehicle, parking has an additional cost of $25 which is charged along with other fees upon arrival. You should take that into account for your budget. The staff is very friendly. I give it an 8/10 overall. I would stay again.

CJ “CJ Westcott” Westcott

As a Disney-loving family who visits Disney World 2-3 times a year, we usually stay on property. But whenever we don’t, Wyndham Lake Buena Vista is our go-to! This hotel is conveniently located within Disney World and is just a short walk to Disney Springs, making it perfect for easy access to shopping, dining, and entertainment. The hotel is always clean and inviting, and the staff is incredibly friendly, making it feel like home every time. While it’s not a Disney-themed hotel, it still has a family-friendly vibe with Disney touches here and there, which our kids love. Plus, the brand-new arcade is a big hit! If you’re looking for a comfortable, family-oriented place close to Disney, this is a great option!

Alana Anderson

Lovely, friendly staff. Nice and clean room. Beds were soooo comfy and nice option for pillows. The elevator was quick, view wasn’t amazing. The lobby was scented and it was extremely strong and gave me a headache immediately. I wanted to enjoy the bar more but I couldn’t be in the lobby for more than a few mins at a time. Breakfast buffet was great and the waitresses were friendly and helpful. The bus was convenient but I found the ride to Disney magic kingdom was a bit longer than I expected. The proximity to Disney springs was amazing.

boca x styles

While bus service is frequent and the food and beverage availability/service is great, the rooms are not. I’ve stayed in worse and the rooms are fine as is, but if you’re planning on showering I would not recommended. Not only is it difficult to turn on, but there is zero water pressure (no matter which setting you put it on) and zero hot water. I also did not expect to walk an actual mile to my hotel room to the back of the hotel OUTSIDE. It seems that they have spent all of their money/budget on their lobby and nothing at all on their rooms. View of a parking lot

Morgan S

The location is convenient if wanting to be off property from Disney. The bus is not the most convenient as it only picks up from the hotel and the parks once per hour at a specific time. The room looks to have a DIY renovation. We had a lot of issues with the water temperature in the bathroom. Our shower would not get warm when we finally realized the knob just keeps turning, then it got so hot it would have burned your skin off, I’m certain this is not up to code. The next day the sink wouldn’t get warm water, we ran it for over 10 minutes and it never heated. Major inconvenience was the lack of outlets. There were no accessible outlets next to the bed! Our only option in the bedroom area was to charge on the dresser across the room. In the living space we had to move furniture to be able to work and charge our computers. The room also never smelled clean and had a very musty smell. Waiting to board my flight and disgusted with the scent of my jacket that had remained in the hotel room for the duration of the trip. I do not think this hotel is worth the extra dollars stayed.

A EG

It’s a quite disappointing hotel overall considering everything. I think if you want to save a few dollars, sure you can consider this hotel but if you like to save a few dollars and enjoy your stay, I would not recommend it. The room had several issues such as smelly curtain inside the bathtub, lack of closet which was the first time ever for us to see, lack of safe, and not really clean. The service at the breakfast is good but nothing too special to stand out for 5 stars. One of the staff at the breakfast had an attitude but overall the staff were alright.

Mary Thompson

I hope nobody has to have the experience I’ve had with this hotel. I arrived after 1 AM after a fun time at Halloween Horror Nights just to find the theme continue minus the fun. Upon entering and inspecting the room, I was greeted by a rather large cockroach (pictured). This was majorly concerning for a DoubleTree and I knew I wasn’t going to sleep at all after that, so I gathered my things, and went to the front desk to inform the attendant of the issue. Thankfully I lived only 40 minutes away, so I was willing to drive back home and didn’t want to deal with a rebooking or find somewhere else. She understood and ensured me I would be called the next day about a refund, due to my booking being completed with points & $$. At 4:30 PM the following day, I had yet to receive a call, so I picked up the phone. Good LUCK getting in touch with their front desk! After 4 calls and holds that resulted in disconnected lines, someone finally answered. They and their manager (George) told me I was not going to be reimbursed for anything until their third party housing department had completed an inspection and advised on the condition of the room. Ridiculous! The manager did not seem eager to help whatsoever and guest service to close this out on my end seemed to be a very low priority. I am no stranger to process and procedure; however, not being able to issue a guest refund when there was a picture of a cockroach taken is truly unacceptable. I always have a great experience at hiltons, but I was very disappointed with this. It is the next day and I still haven’t received the promised follow up. Don’t stay here if you want to have a clean guest experience that promotes customer service. You’ll be left very disappointed

Taylor edgell

Disappointed in our one night stay. After reading multiple reviews just now it seems like it’s a common theme that they are continue not to address at this hotel. Water pressure and water temperature. We left shower on for over 10 min to warm up and it remand at an ice cold temperature. To say this was the only issue we had would have been okay but when we arrived in our room we noticed how humid it was in the room. We walked in with temp at 76 and went to front desk to have them come in and set it to 78 and say that would fix it…. Which it didn’t. Every time we would let them know about the temp or water it was okay thank you. No solutions or ways to fix it or accommodate us considering we were paying a lot for one night. But that was also standing at the front counter for 15 min with no one on stand to help us… worst double tree we have ever stayed in. One near international drive is better!

Alex Gallardo

From the moment my family and I walked in, service was welcoming immediately. Nothing but Professionalism. Julie, the bartender, was efficient and very informative in regard to all Disney parks. Rooms were well maintained. Dulce, housekeeper, was very respectful and made sure our room was up to date. Great hotel, we will visit again.

Don Bishop

This is a great resort and a tremendous value! The property is beautiful, the Bonnet Creek location is perfect, and the amenities are fantastic. It’s like staying in a Disney Premium resort, without the Disney rates. The staff is always friendly and professional. Plus, unlike most Disney properties, it is pet friendly, which is important to us. The rooms are all spacious, clean and comfortable. It has definitely become our “go to” resort at Disney! We love it!

Suzanne Gunn

A truly lovely hotel right in the middle of Disney World. We stayed here for the Wine & Dine Half Marathon and it worked out perfectly. Yes, we had to drive to the race, but that was quick and easily done. The room and all areas of the hotel were very clean and the food was reasonably priced and excellent. Next time we go to Orlando, we will stay here! Highly recommend!

Makaila Powe

My family loved the Wyndham Grand! Typically, when we do Disney, we try to stay on property so that we don't have to worry about transportation, however, we wanted to switch things up a bit and have a little more space. The rooms were gorgeous and the lazy rivers were so relaxing. You can get amazing views of the fireworks from your room as well. They do also provide a shuttle (it has interesting times), but the driver was incredible and has cold waters, Gatorades, and candy. The parking and resort fees are a little high in my opinion, but it's Orlando so 🤷🏾‍♀️. Overall, an amazing experience with fantastic service from check in to check out.

Justin Knott

Big resort, lots to do for the family of everything works. The Rooms are spacious but we experienced lots of mishaps. They say they do room service, access to amenities, and activities at your leisure They say they deliver food to the towers and we tried 3 times and no one had any idea what we were talking about. We paid over $100 in arcade games and maybe half worked with 0% reimbursement. Restaurants were closed and they locked the entrances to towers (our tower) so you had to walk around and try to find a way in. When I told them our tower was locked, they told me to walk to the main entrance and figure it out. The resort has potential but things simply don’t work or are broken and they don’t care at all.

רועי בדש

This is a great resort, but I think that it can get a little bit better for the price you pay. The room is really big and clean, the bathroom too! But there were no extras in the shower as you get in most of the resorts. All the amenities were really great to relax in them or just injoy, I was only missing a deeper pool as most of them were pretty shallow. The breakfast was really good and the omelets were one of the best we had. We also ate in the sushi bar and we like it a lot, highly recommend for a great dinner!

Richard Edwards

I frequently stay at Hampton Inns when I travel for business and they almost always meet or exceed my expectations so when I received a call from Hilton Grand Vacations offering a promotion for Hilton Honors members, I decided to accept their offer of $199 for 3 nights at a Hilton “resort” (supposedly a $799 value) in exchange for attending a 90 minute presentation and the vacation dates were later booked. Upon arrival, I quickly realized that this was not a Hilton resort, but rather a standard hotel. I always choose my room ahead of time on my app, and this time I choose a corner room on the 10th floor, facing away from the interstate. Even though I arrived later than I had indicated on the app, I was told that my room was not ready and the front desk assigned a different room. According to their app, the “king” room they assigned was supposed to be 312 sq ft. However, I measured the room at 286 sq ft and the bed was only 66” wide—not a king. In addition to the tiny size of the room, there were other issues: there were potato chips on the floor in front of the bed, hair on the bathroom floor, no balcony (only a window looking out onto rooftops and the interstate), flat pillows, a mattress that was hard as a rock, and most curiously, there were two doors going to other people’s rooms on the opposite sides of the room. In all my travels, I have never seen a double lock-off. Also, there was no microwave and the mini fridge was so tiny, it would not even hold one takeout tray of food so we had to throw away leftovers. In the bathroom, there was nothing to lay items on—no towel racks, shelves, etc. Shortly after check-in, I received a text message from the hotel asking if everything was ok. I let them know my disappointment with the accommodations and their response was, “please let us know if we can be of further assistance”. The next morning shortly after 8 am, I started making phone calls to complain about the accommodations—mostly the bait and switch of promising a room at a resort but putting us in a tiny hotel room instead. After being passed around on the phone and speaking with three different people, no solution was offered so I looked for alternate accommodations on my own and found that Club Wyndham at Bonnet Creek had a one bedroom deluxe available. I quickly booked it and checked out of this Hilton. If you are visiting the Orlando area and looking for accommodations there are better options.

Melissa Davis

Location is convenient and the employees are courteous. But the rooms are HORRIBLE. Several outlets were not working, the fridge was not cool, the bed is extremely firm, and the pillows were very thin. The bathroom was also very small, hard to maneuver around the toilet and door placement was awkward. Despite the convenient location, I would not be staying here again.

Sean Miller

My wife and I have stayed at this property countless times. We continue to return because of its location, Disney park amenities, and pricing. Unfortunately, the property has seen better days. Almost every room we stay in has some sort of issue - whether it be poor heating/cooling, heating bathroom fixture issues, a terrible mattress, or general deterioration from years of abuse. Our most recent stay was in an accessible room where the water from the shower leaked all over and the heater hardly worked. We would gladly pay more for this property if it were renovated. We’ll continue to return due to its proximity to Disney Springs and the transportation to parks.

Karan A

My experience as a Hilton Diamond member was outstanding, largely thanks to Jenna at the front desk. Her exceptional customer service and friendly demeanor made a lasting impression that will definitely bring me back. The hotel's location is perfect for Disney parks (great for annual pass holders like us), and offers extensive amenities. 5/5 stars!

Marlena Maier

Pros: staff is great. Very helpful and kind. Great location and easy access to Disney Springs. Hotel was clean Cons: (and these are small things but with the price tag I feel like the hotel could do better with these things) Toilet paper was the worst. It was very rough. I feel like they could provide than the cheapest toilet paper on the market. The dresser in my room drawers would not stay closed. And it wasn't just one, it was all of them. Which drive me crazy. The shower head would not stay in place. Would fall no matter what you did. So showering was a pain. Again these are minor issues but I feel these are thing the hotel should be able to easily address for the price that you pay to stay.

Austin Gafner

The rooms are your typical value resort rooms with a fairly spacious room and simple room amenities. The value is unbeatable for being on Disney property. The resort is charming and is very well themed in every location. The food court is pretty large, too, with a nice variety of options. The only thing I don't like about the resort is that it's at the end of the All Star Line and you're pretty far from most parks and Disney Springs. The complimentary bus transportation is always nice, however, the lines can get quite long. Overall, this resort is a great choice if you want the best bang for your buck!

Jenn Cox

Truly wonderful resort. Staff are friendly and helpful, the food court has multiple options, the giftshop carries souvenirs and essentials you might need, and the rooms are great. Soft beds, spacious bathroom areas, and plenty of space in the rooms. There are three pool areas, nightly marshmallow roastings, and an awesome game room. We absolutely love the All-Star resorts and love that the nightly rates allow us to stay longer!!

LadyK

So amazing. The room was simple but pristine clean! The staff were so nice and friendly and helpful. I was expecting it to be half of what it was. Instead it was 3x as awesome! Would so recommend this resort and stay here again.

Jay Wilson

This Resort is really cool, the staff are really nice and helpful. They have so many different activities to do with your children and your children will never get bored. They also have an arcade room as well as a food court, big pool and different activities around the resort. They're always stuff around if you need to ask any questions

S. B.

Rooms were good, they're on Disney property after all. The rooms are what you pay for. The food options offered in the cafeteria are not good fare. The staff are quite helpful and friendly as always.

Tanya Hanshaw

Want to share this advice: ask if your room is anywhere in the area that opens down where the bar is located. Every bit of noise from down there comes straight up. The bar does not close until eleven. If you want to sleep any earlier ask for another room. Overall we were okay with our room. It was clean and met our needs. The hotel is really convenient to many Disney places. The staff was mostly friendly. The noise factor is big for me and why I rate you so low. We have this room because we paid for the Epcot fireworks view. Last night we heard people yelling around 10pm. It died down only to wake us up at 11:45 by someone yelling. I spoke to two people at reception. The lady I spoke with at 4pm today told me the manager was working on moving the group tonight. This may have been true for last night’s crowd but what about the private event held there tonight? I went back down around this evening around 9:30pm and spoke to Julian who said they were trying to move this crowd away. It is past 11pm and LOUDER THAN EVER!!! My takeaway is this: this is not a unique problem and you really are not going to do anything like giving convention attendees their own place to party. .You host conventions so this has to happen many nights.i pointed this out to Julian and asked why they waited until 9:30pm to do something? If you do not want non-convention people staying with you then let people know. I would rather stay somewhere that is not allowing this to happen nightly and where we can get decent sleep before midnight. You have a responsibility to all your customers to ensure a clean and peaceful stay. I do not think you have done that for my stay.

Drew Michael

I booked this hotel on points and I felt like I wasted them. Our room A/C didn't work correctly and it smelled funny. The best they could offer was to send engineering up to look at it. It was a 11pm and we had spent the day at the park, so that wasn't a great option. They didn't offer to move us the next day either. Overall, the hotel seems old and I don't think it's worth the premium. The hotel is super close to Disney Springs, but the other parks require you to take a bus. The bus service was OK, but should run more frequently. I wish I had just booked a room on Disney property, but I had 2 years worth of points, so it seemed like a better option. The only bright side of our stay was the staff that worked the cantina on the first floor the second night, they were friendly and helpful.

Matt Parlier

Great experience for a couple needing a hotel near Disney parks. Easy check in experience and the service was top notch. Self parking was easy to work with but requires a bit of a walk. Use valet if you have accessibility concerns. The pool/lazy river was a nice amenity when we needed a break from the parks. 1st floor market had plenty of snacks and drink options. Nice fitness center. We will visit again!

Chad Kormanis

We had a fantastic experience at the Hilton Buena Vista Palace! This resort is perfect for both families and couples, offering something for everyone. We loved spending time at the pool, especially the lazy river, which was a big hit. The location is ideal—just a short walk to Disney Springs and an easy coach bus ride to the parks. Our room was spacious, comfortable, and had everything we needed. The highlight of our stay, though, was the amazing staff, especially Tatum at the front desk. She was incredibly helpful, checking us in smoothly and even securing a room upgrade for us. After a long morning of travel, it was so refreshing to be greeted with a smile and some great tips to enhance our stay. We will definitely be back and highly recommend this resort to anyone visiting the area!

Kate Hazel

We have stayed at the Lake Buena Vista Hilton several times! It is great hotel to stay at for it’s close proximity to Disney Springs. They offer a walking bridge directly to Disney Springs from their property. This will give you access to Disney buses and other Disney amenities without having to pay Disney prices. But you get what you pay for (although the price and fluctuate quite a bit at this location based on events and holiday). The hotel is less modern and can be musty smelling depending on where your room is. The transportation bus is nice but not as efficient as a Disney bus. So ultimately not a bad experience for what you pay. You also receive credits for water and coffee which is a great way to start the day.

J. Hurst

Have stayed at Many of the Disney resorts over the years. We keep coming back to Coronado because of excellent service, beautiful and clean, excellent restaurants, close location to the Disney bus service and parks with short bus waits. They have everything you need and rooms are super quiet at night so you can sleep. We love it and highly recommend. Will keep coming back. We also had left a back pack somewhere on the resort. I reported it but really didn't think it would be recovered. Also had some expensive items in it. 6 days later, they emailed me that my pack had been found and could be picked up at front lobby or concierge. We went and got it and everything was in place as I left it. Kudos to Coronado lost and found. The best!

L A F Berry

I attended a conference at this lovely property. I appreciate that you do not have to pay for parking. That was a plus, especially since I stayed at another hotel and drove over to Coronado for my conference. The conference center was very nice and spacious. The staff were kind and gave a lot of the Disney energy and magic. The luncheon meal was hot and tasty. It was also served expertly as we sat at our tables. Most locations need our group to exit while they finish setting up for lunch.

Danny Thomas

I have stayed here in the past. I did not stay here during this visit. I joined friends at two bars and the Toledo restaurant. Let me first say this is a magnificent resort. As beautiful as any Disney Resort Hotel. Drinks were good although pricey. Everyone in our party seemed to really enjoy their meal at Toledo. I did not express an opinion at the time because I did not want them to know that my meal was mediocre. The pork chop was very tough and lacked flavor. Service was outstanding. All in all it was a fun evening with friends. Unfortunately, for me, it's one and done. Too many other choices on property to be disappointed again

Sharon Miller

This is our favorite resort. We have stayed here 12 times. As an adult couple we love that it is a convention resort because there are not as many kids here. Plus we come through the week. Doing Disney during the school year from Monday - Friday is perfect.

J M

I’ve stayed at multiple Disney resorts and this one is beautiful and peaceful. We stayed in the Cabana’s section. The rooms are comfortable. The bathroom spotless! The property is serene with large hammocks on soft sand, multiple pools that were close and a lake with boardwalks to each part of the resort. Going back soon just to be at the property.

Chad Kelly

This was our first time staying here and I must say it was such a good experience. The staff was super friendly and everything made you feel as if you were in New Orleans. The room was a bit small but we were hardly in them anyway. If you enjoy shopping they boat you back and forth to Disney Springs. The boats run every few minutes and the ride takes about 15 minutes. We never used the pool but it was nice size, with plenty of slides and activities for the kiddos. We would definitely return if we get a chance.

Ryan “JackRock” C

So the resort was great, but they lost a few stars from two items. We had an overhead fan just clicking incessantly so night long. MULTIPLE complaints to the front desk did not assuage this issue. Despite us literally video recording it (and showing that to the FDA), nothing was done. The FDA covering us out couldn't even find the notes!! Also, the breakfast food in the quick service area was... Terrible. That said, the room was otherwise great, and transport options were plentiful, depending on where you wanted to go (any of the parks - free buses or river boats, or the airport - chartered buses for a reasonable cost). It was a little weird to find the front lobby for checking in, but that's pretty minimal, especially if you're just being dropped off (we did not rent a car or drive ourselves).

Kaylee Solis

My family and I love this hotel. The food is great and have scat cat cafe right in the lobby is awesome. You have to take a carriage ride at night it’s beautiful. My favorite thing is all the great photo spots. This is a beautiful hotel to have photos done at. As well, It’s so close to all the Disney attractions. We could not be happier!

Christopher John King

Located near Disney Springs they have a boat you can ride that is complementary from the resort main building to Disney Springs where there is a lot of shopping food and entertainment. The resort features a River style accommodation with various amenities available. I recommend building #55 it’s right in the river and has a great view!!

Sugah

This hotel is in my opinion, the best moderate hotel on property! The hotel has an amazing theme, and is one of the smaller resorts, making walking not a huge deal. It also has an amazing boat service to 3 over resorts on property, and Disney springs. If you don't have money for a deluxe, but aren't on a budget, this hotel is a must stay! (I even prefer it over many deluxes 😅)

Phinon Woodside

We stayed in the Royal Room and it was lively. The details throughout the room kept our kids occupied while we unpacked and repacked and during our stay. The fireworks lights on the headboard were adorable. The property was well maintained with frequent bus stops throughout and our room (Oak Manor on Magnolia Bend) was not terribly far from the lobby, restaurants, buses or boats. The movie night was also held right outside our building. I would definitely stay here again.

Michael Combs

It wasn’t nearly as good as some of the other Disney hotels. It was around average the people that stay there are very simple people. The best part of it was the fishing was cool. It’s a real pain in the ass to park your car and drag your bags to your room and have to figure out how to get them up the steps yourself with no help. No elevators in the building buildings that have your room everybody was complaining. Seriously all the money that Disney has. They can’t put elevators in each one of those buildings for people to go up and down with their heavy luggage. It was pretty, but we would never go back there again.

Lee Tanner

Great experience with VERY accommodating and nice staff members. I with there was a dresser in our room, but not a big deal with the layout. I personally like the alligator bayou to give the feel of less people and relaxing after long days at the parks. The bus transportation is great with multiple stop locations to make it easier to get to and from your room.

Brooke Perkins

We love this Disney resort. Over the years we have stayed there at least three times. It's a good break from the resorts for our family with one special needs child. It's got lovely walking paths to get you around the resort, tons of beautiful big trees and water views. There's the water taxi to get you to Disney Springs with lovely views. The cafeteria is great, always great service and minimal lines even though like all of Disney it can get quite crowded. The pool is always lots of fun, plus there is the quiet pool. There's of course much more but these are the qualities that stand out for our family. It is a larger resort so if waking is not your thing this resort may not be for you. We find it recharging for our family.

Kellie Edwards

Huge resort with no directions or help from staff. No storage in the bayou rooms or closet for clothing. I lived out of my suitcase for a week. Buses take a long time. The most disappointing part is how disrespectful management and housekeeping are. The customer no longer matters. You are much better off staying at movies or all star especially with children. This has been a waste of money and extremely frustrating the whole trip.

Natan Agami

I recently stayed at this hotel in Orlando and was blown away by the smooth check-in process. The front desk staff was incredibly welcoming and efficient, making sure my family and I were settled in quickly after our long trip. They provided all the necessary information about the amenities and even gave us some helpful tips for navigating the local attractions. Their friendliness set the tone for a fantastic stay. The room we stayed in was spacious, clean, and had everything we needed for a comfortable stay. The beds were plush, and the room had plenty of space to relax after a long day at the parks. We also appreciated the thoughtful layout, making it easy to store our luggage and keep the room organized during our stay. It felt like a home away from home. What made the experience even better was the hotel’s convenient location. It was just a short drive to all the major theme parks, which saved us a lot of time and hassle. We loved that we could enjoy the excitement of the parks and quickly return to our cozy room to unwind. Overall, this hotel exceeded our expectations, and we look forward to returning on our next visit to Orlando!

Dan Okavage

I love this hotel- location, staff, food choices, pools, parking, check in and rooms! This is our second visit and we will definitely be back. Not too far from Disney and the perfect distance from Universal. Great firework view from the pool side of tower 2. The regency club is great too. Staff is super awesome! Everyone makes me feel they enjoy working for Hyatt and a few have even complimented their management and culture of the hotel. Don't hesitate to stay at the Regency in Orlando!

Amber Griffin

I was visiting for a conference and had to use the oversized vehicle parking this day. When I came to pay at the desk I was greeted by Jorge who went above and beyond to make sure I got to my destination in a timely and efficient manner by taking me in the golf cart and showing me where to go. I didn’t know I parked on the opposite side of the property from the conference and was running late so it made all the difference and I’m so grateful. Thank you so much! Beautiful hotel with so much to do and everything was clean and decorated for Christmas. Great experience all around :)

Jay Culkin

I was very impressed by the visual appeal and the practicality of the rooms. The only note that I would make is that it wasn't very easy to plug things in, such as my CPAP machine and my phone charger. Otherwise, it was such an amazing experience to stay in a room that was so comfortable and cozy. The selections for dining within the hotel and the helpfulness of the staff really made it all. And then adding on the convention center which was spacious and well-decorated, was an amazing touch.

aMAZingly

I had an excellent experience at the Hyatt Regency Orlando. The hotel is stunning, spacious, and offers great value for anyone traveling to Disney World or Universal Studios. It’s reasonably priced and packed with top-tier amenities, including the Hyatt Club, pools, hot tubs, and a variety of dining options. The hotel’s impressive size even includes an attached convention center for large events. During my vacation, I initially stayed at a favorite Disney resort but decided to cut that portion of the trip short to move to the Hyatt Regency—and I’m so glad I did. Not only did we save thousands of dollars, but after just four nights, the Hyatt Regency was significantly cheaper than the Disney resort. The Hyatt Regency exceeded my expectations in many ways. The on-site dining options were excellent, and the Hyatt Club Lounge was a highlight. The lounge offered a delightful breakfast spread every morning, featuring bread, cereal, pastries, bacon, and even vegan options. Beyond the lounge, the hotel had a marketplace with cold and hot sandwiches, ice cream, and a small store stocked with last-minute or emergency essentials. The staff were friendly and accommodating, providing helpful information whenever needed. Checking in and out was seamless, and we found the valet parking service to be well worth the cost. I especially appreciated being able to text the valet service, which made retrieving our car convenient and hassle-free. While my stay was overwhelmingly positive, my one complaint was the dryness of the rooms. It was so pronounced that we found ourselves drinking a lot of water and waking up with dry throats and congested noses. I’d strongly recommend bringing a humidifier if you’re sensitive to dry air or prone to allergies. Overall, the Hyatt Regency Orlando is a beautiful, well-managed hotel that I would happily return to—just with a humidifier in tow to tackle the dry air in the rooms.

David Brooks

1, Staff couldn't be any better! 2. Best pool for little kids anywhere in Orlando! That's the best part, now for the other side. Having a hotel with no real restaurant to use, is unacceptable! I understand special use, but not every meal, every day! No coffee until 7 am is horrible, no I'm not using he germ breeder in the room. Please is nice, but getting a little run down, needs paint/cleaned at placed, just not used to seeing that at Disney. I would NOT stay at this location again in the future.

Jesse Lawrence

Great location! Walk into epcot countries and the boardwalk. Short boat to Hollywood studios. Buses came promptly to other parks. Very helpful staff. Character breakfast downstairs was easy and delicious. Good pools. Make sure you let them clean the room daily or they have to do a "safety check" (i was very taken aback until it was explained). Very nice overall.

Ryan & Brittney Kramer

We stayed on the club floor, pool/water view. They cast members were so lovely on the club floor and so accommodating with little ones/food allergies however they could be. Breakfast and dinner in the lounge was very yummy and fulfilling. We also did the Cape May character breakfast and felt it was a very good buffet. The quick service options in the store, aren’t that great. If we stayed on the club floor again we probably wouldn’t do the pool view again because the balcony light doesn’t shut off, it would wake me up at night and I thought the sun was coming up. We very much enjoyed our stay here & would stay again.

Muriel Rand

Fabulous location in waking distance to EPCOT. The rooms are lovely and high end. It's a ritzy resort and the pool is like a mini water park with a lazy river, sandy shore for toddlers and many find pools and slide. We spent most of the day at the pool. There's a small diner type restaurant and very nice character breakfast. The quick service is bare bones. Check in is was show and the room was not ready at 3:00. Service at the front desk was not great. Otherwise this is a fabulous place to stay if you can afford it. Very pricey.

Jen Melton

Nice resort overall. We did find hair on the floor of the bathroom upon arrival, which is kind of gross. But otherwise, nice rooms and decent service. Don't take a Disney bus from here to anywhere if you're in any hurry - slow Disney busses/transportation. We had a technical issue with our pin# on our account and guest services weren't much help in getting it resolved. We just gave up and went another route. We ordered food from the market on the last night, and it took them 15-20 minutes to figure out the system was down and people were waiting forever on their food. So, it's not a bad resort at all, just in need of some polishing. Pool area is very nice and fun for all.

Michael Combs

The hotel is in the perfect location lots of things to do really nice pool and the beach club is next-door. You’re allowed to use it as well. It is pricey, but what you’re getting is quality and the people that stay there are of the best quality. You get what you pay for. I like how close to Epcot and the boardwalk. It is a lot of fun. The rooms were super clean in the hotel was amazing. It’s pricey, but it is extremely worth it.

Ben Christlieb

My family and I had the absolute pleasure of staying at Disney's Yacht Club Resort, and it exceeded all our expectations! From the moment we arrived, we felt like we were part of a magical world. Impeccable Service The staff were incredibly friendly, attentive and went above and beyond to make our stay special! Luxurious Accommodations Our room was spacious, elegantly decorated and offered stunning views! Endless Fun With its prime location, we enjoyed effortless access to Epcot, Hollywood Studios and other Disney attractions. Yacht Club Perks -Stormalong Bay pool area: an aquatic playground that my kids adored! - On-site dining: exceptional cuisine! - Marina views: breathtaking sunsets! Memories to Cherish This resort truly made our Disney vacation unforgettable! Rating: 5/5 Highly Recommended! Would we return? Absolutely!

Michael Hartung

Overall had and great stay and the location cannot be beat. High level of service and friendly staff. However, there are some issues that detracted from the magic and I even found a bit surprising: 1. Noise levels - guests routinely have their children running through the hallway at 6:30-7 AM or 10-11 PM yelling. They should encourage a noise curfew. 2. Smoke detector battery - like at my house, it decided to start chirping at 3 AM. How disappointing. Getting it replaced was not straightforward and involved multiple phone calls. 3. Pool admission - they turned my son away from the pool because he had the "wrong" keycard from our two adjoining rooms, that didn't have his exact name on it.

Gregory Foust

Our recent stay at the Disney Yacht Club was truly magical! From the moment we arrived, the exceptional service and warm hospitality of the staff made our family vacation truly memorable. With seven children and grandparents joining us, our party of 11 felt right at home. A special highlight was the “captain” in the lobby, whose friendliness and helpfulness set the tone for our entire stay. He went out of his way to ensure that our family felt welcome and well taken care of. The hotel itself is wonderfully supportive of families. The amenities and activities kept our children entertained and happy, allowing the adults to relax and enjoy the beautiful surroundings. Our spacious accommodations comfortably fit our large group, providing both comfort and convenience. We would like to extend our heartfelt gratitude to the cleaning staff. Their dedication and attention to detail were extraordinary, ensuring our rooms were spotless and inviting every day. Their hard work and kindness did not go unnoticed and added a special touch to our stay. Thank you, Disney Yacht Club, for providing an unforgettable experience for our entire family. We look forward to returning and creating more magical memories!

John Taylors

Disney's yacht club is one of the top tier resorts you can stay. The cast members are completely on another level of friendliness and always willing to go out of their way to help you. My family loves staying here time and time again. We have never had a bad experience at the yacht club. If you are looking for a reason to book there 's a couple one. Obviously the cast members two. The beds are very comfortable and three. It's just a stone throwaway from Disney's Epcot a little bonus if you enjoy! Nightlife about 7:00 in the afternoon mosey on over to Disney's boardwalk there's plenty to do from food to entertainment.

kpomykala1

This was my second time staying here. The cabins are very roomy and well constructed. Full kitchen, large bathroom and bedroom, plenty of parking space. Bus access is within walking distance. There are plenty of things to do around the campground, fishing, fires, swimming, horse stuff, boating, gold carts, and the list goes on. The trading posts have everything you need and more! Davey Crocketts tavern was delicious. I'd recommend the fries, whatever they season them in......Holy moses, pizza wasn't bad either. Drink selection was nice, although I had some sort of berry concoction that tasted like deodorant, the stick kind, not the spray kind, so stay away from that, but the other drinks were delicious!

Austin

I am not a huge fan of Disney in general. My children and wife LOVE it. This is just about the ONLY place I will stay when vacationing to the Disney parks. The campgrounds are peaceful, and it's enjoyable to still have that "wild" feel while being at Disney. I was able to get some beautiful photos while there last time with many opportunities to see wildlife (turkey, deer, squirrels, birds, etc.). My children also had an absolute BLAST driving the carts around to look at inflatables (near Halloween). We must have put 100 miles on the carts while we were there. The old cabins weren't great, and I have yet to stay in the new ones.

Josh Pennington

One of the best campgrounds for families. Loved how each RV site had a woodsy feel and were shaded. Plenty to do with the kids whether it was swimming, biking, or visiting the horses. Hop on the bus or boat and your at all of Disney's parks and attractions.

Michael Loman

Great experience. New cabins are beautifully designed, nicely furnished, well-maintained, and comfortable. The entire property is nice and family friendly with plenty to do. We’ll be back.

Kara

I have stayed here several times. This time will be my last. room service every other day; did not have enough towels. Wooden areas in cabin very dusty & showers need updated. Cannot park your car to pickup food, run in store, catch the boat. Food options for quick service are very low quality & limited. used boat to MK. from us leaving cabin to MK, it took 1 hour 15 min. Ive stayed at value, moderate & deluxe. Better accommodations at value than here!

Soon B

I recently stayed at Disney's BoardWalk Inn for 10 nights. My initial impression was very positive; the property is indeed beautiful. However, there were a few issues that impacted my overall experience. Upon entering our room, we discovered hairs on the bed sheets and bathroom door. I called house keeping letting them know the issue however there was no offer of compensation, which was disappointing given the premium rate we paid. Another point of concern was the hotel’s layout. Since most amenities are outdoors, walking to the restaurants became quite inconvenient, particularly during rainy weather. Additionally, we found the shared bus service with the Yacht and Beach Clubs to be frustrating. The BoardWalk Inn was consistently the last stop for both pickups and drop-offs, which often meant standing during the ride. Overall, considering the high cost, I expected a higher level of service. I’m unsure if I would choose this hotel again, and I might explore the Beach Club next time, especially for their reputedly better pools.

Keith Lashley

Great location next to epcot and walking distance or Sky Tram to Disney Studios. The boardwalk itself was disappointing as not hustle and bussle like it use to be. But still a few places to eat. Encourage you to stay in a garden room or club level as the club really enhances your visit.

Darryl Nicholson

Here’s the deal with even a nice Disney World property like this one, you just can’t imagine the terrible, loud and obnoxious neighbors next door. Families of 5 people staying in a room for 2 with cribs and fold-out beds?? Definitely request a “non” adjoining room to minimize the decibels. We had to move rooms and the front desk staff were helpful & apologetic. This property has some lovely touches, but the hardcore Disneyphiles take away from the charm

Cathy Holman

I'm probably not the best person to review the Boardwalk room makeovers. This is the only hotel I choose to stay at at Disney as it functions best on service, location and ambience for our adventures. We love the Belvidere Lounge and being able to stop there with our new mugs in the morning for coffee, which we drink outside meeting new people from all different places. I find the new style cold and Ikea-esk. The one chair is attractive but incredibly uncomfortable. The sofa already looks worn. I don't want to meet whoever chose the lighting. It screams many things, but not Boardwalk. I am saying this as someone who has lived in a 1904 home at the Jersy shore. Also, the desk has disappeared. I'm trying to figure out how I'm going to keep up with my work emails. Not impressed. As to ADA, we were placed near the quiet pool as requested. We are on the second floor which means either a lengthy hike down 3 halls or cut across the green and up a set of metal/concrete utility stairs with a disabled veteran on a cane. Good help us if there is a fire. #Boardwalk #ada #quiet #work #desk

Vacations by Lorrie

I love the new decor of the rooms at Disney’s Boardwalk Inn the blue’s and beige’s are perfect. AND they thought of everything when they redesigned the rooms. Plenty of USB ports and plugs for all your charging needs and the cutest little side table for the person sleeping on the side of the bed closest to the wall. There are so many amazing options for sit down dining at the resort including Italian, seafood, a microbrewery, and a deli. The only draw back is that all the dining locations are located on the boardwalk so if there is inclement weather you will get wet getting to your dining location. There is the Belle Vue lounge inside the resort but it is small and no longer serves breakfast. Disney’s Boardwalk resort doesn’t have a true quick service dining option. The deli does provide some options but is limited in what you can order. There is still some construction going on for the new bakery located on the boardwalk. I personally wouldn’t want to be in a room near that area. This resort is massive so be sure and put your room requests in as some of the rooms are a very long ways from the main transportation and dining. However, you can’t beat the quick access to both Epcot and Hollywood Studios from this resort.

Aaron Cooke

The fanciest hotel I’ve ever been in! Chef Mickey’s for breakfast was quite excellent and I love how the motor all went through the hotel. I will definitely be coming back here. Unfortunately I never figured out how to use the coffee bar. You can really say this trip was coming full circle because my grandfather and dad stayed here when the place opened in the early 70s and then my wife, son and I had the opportunity to stay here 50 years later. Four generations of one family at the hotel was a very special thought to me and they made the experience really out of this world!

Shane de Mello

Everything was wonderful during our stay here. The location is unmatched when it comes to proximity Magic Kingdom, and I would say it is worth the additional expense. The staff were extremely friendly and always willing to help us with any of our queries, and they were especially kind and generous to our kids which made their experience all the more magical. Facilities wise, we heavily utilised the swimming pool during our time outside of the parks, and the gym was also well equipped. Our kids loved wandering around the main foyer area which included two shops as well as a gaming arcade. Our room in the garden wing was spacious and well maintained, no complaints there from any of us. Although we are not sure when we will return, we will 100% be staying here again.

S H

This is my favorite hotel I've EVER stayed in. The rooms are subtly themed, we got a balcony that overlooked the magic Kingdom and could watch fireworks in the evenings if we weren't down in the park. The service is amazing from bellhops to just people in the quick little fast service food court. Walking distance to the magic Kingdom with our own security is amazing in the morning for rope dropping. And taking the monorail back from the magic Kingdom and being the first stop is pretty neat. The monorail obviously will take you other places as well, the Floridian and the Polynesian are on the monorail resort loop and it makes it very convenient for resort hopping. Two really good restaurants are part of this hotel and the hamburger at steakhouse 71 is worth just visiting the contemporary resort, but staying here is even better. There is a monorail that goes through the hotel! It is so fun and so chic and you feel super lucky to be staying there and the giant mural is everything. I hope I get to stay here again sometime. If I had to say any form of negative, it might be that you need to stay a very long time (which would be crazy expensive) in order to accomplish everything this place has to offer.

Andy Barrett

Rooms were nice, but we got moved first night and bugs were all over the room I had to grab my shoe to smash 20 of them. Toilet wouldn’t flush, shower was funky and kinda broken. THE WATER WAS DISGUSTING!!! drinking water from the cafe, tap and shower water all was the same. Tasted like chlorine pool water. I have a knot in my throat from it and I’m coughing. If someone from disney sees this, look into this issue. I don’t want to pay $10 for a water bottle so you can price gouge me, especially when the water provided in your cafe/restaurants aren’t good either. Location was good, one stop to get off and get in a different train to Epcot, 5 to magic kingdom, buses to animal kingdom and Hollywood. For the price I paid for 5 days, I would never come back given my experience. The parks were fun though.

Alex Sanders

Disney's Contemporary Resort is fantastic! The sleek design, monorail access, and proximity to Magic Kingdom make it super convenient. The rooms are comfortable, and the views are stunning. Highly recommend! Enjoy Chef Mickey on the 4th floor, take the monorail to the parks, or visit one of their shops with Disney merchandise!

Chelsea A

We loved this resort! Feels like a tropical getaway. The white sand beach and beautiful view of the water and magic Kingdom make optimal watching the fireworks. Customer service is amazing, so accommodating and kind! I recommend staying club level if you can. Great food and lounge!

Ralph line

Beautiful property!!!! Typical Disney quality!!! The grounds were well manicured and very inviting. The Kona restaurant was good food, but nothing to write home about. Limited menu, but traditional Asian fare. The waitstaff was friendly and engaging. They really seemed to enjoy customer interactions. Thank you for an excellent experience

Megan Resnik

This was a dream stay for my husband. The ceremony house smells so dang good. I wish I could bottle it up. Everybody was so friendly. It's such a convenient spot for ALL transportation. We will stay here again, I know that for a fact. Every penny was worth it

gino rose

An absolute must for stitch lovers!!! We cannot express how amazing this was. From the atmosphere, the staff, fantastic food, and the characters a total 10/10 experience!! We enjoyed a plant based menu, seeing both Lilo & Stitch, Mickey, and Pluto. The food was well seasoned, and the stitch waffles were adorable. Most eat their potatoes! Our family enjoyed it so much that we can’t wait for our next breakfast with our favorite characters!!

Brooks Anderson

This resort is okay. My problem is the rooms lack any sound proofing. We’ve been woken up every morning by kids screaming in the halls or staff arguing with each other right outside our door. For this price point it would have been more worth it to stay in a private Airbnb off property

Alexa McCook-Scott

The resort itself was beautiful and cozy, filled with holiday decor with warm lights, fireplace, couches and chairs, wonderful outside walking areas. However the food from Roaring Fork was cold and hard to eat into (the cornbread and bakery items). Also it is a lot of the same food, we actually went out of our way to grab a different kind of meal away from the resort. The worst part was the room, I checked in online and they said our room was ready at 1pm. So did not actually get to the room until midnight and we walked into a dirty room that they forgot to clean apparently. We go all the way back down to the lobby and they switched us rooms, but it wasn’t anything spectacular. I wouldn’t say the view was worth the price as the resort views were covered by trees and all you could see were laundry services out the window. The bed just had sheets, and a mattress cover but no actual fitted sheet over the cover or anything. It was a cozy hotel but unsure if I would spend all this money to stay here again.

Doug Powell

This is our home away from home. The whole family loves this place. Grateful for families. From the pools and game room. Wonderful dinning options. Lovely atmosphere. Highly recommend!

phyllis hestnes

As usual this hotel did not disappoint. Rooms, cleanliness, service, friendliness of staff are so top notch. Proximity to Magic Kingdom via boat or bus is always great. Parking is plentiful for guests. Food and coffee at roaring fork (their quick service restaurant) tends to be slow and disorganized. This resort really needs to fix that aspect. Knocked off a service start just for that

P

This is, hands down, the best resort on property in me and my families opinion! The location is amazing, you can bus to any park but you have a boat option to Magic Kingdom! The firework view rooms are INSANELY AMAZING! the lobby is the most beautiful hotel lobby I’ve ever seen, it’s big and gorgeous. The rooms and spacious, very cute and unlike the value and moderate resorts, you can’t hear your neighbors which is fantastic. I love a good Disney value and moderate resort but hearing the neighbors flush the toilets and talk to each other gets really old quickly. Typically we do our long stays at Wilderness Lodge and short stays at the value or moderate resorts. The food here is incredible, every restaurant is great including the quick service dining. Even the quick service dining (Roaring Fork) has tables and they’ll bring your food out to you nicely plated. Highly recommend their Pulled Pork Sandwich, Crispy Grilled Cheese and the BBQ platter! Geyser Point is the pool bar restaurant and it’s amazing! Best crispy wings on property in my opinion and they have a really cute and tasty campfire mousse dessert! The pool area and kids water play area is awesome! Our son is absolutely bonkers for the Wilderness Lodge pool and kids water play area, he would happily spend all day there. They have two pools and both are great. They play the music for the fireworks at night too which is really nice! Overall, just highly highly recommend! We’ve stayed well over a handful of times now and every single time has been amazing and unique.

Enrique Calixto

Great hotel. Has two sit down restaurants, quick service meals, stores, and beautiful lobby. During Christmas has the best Christmas tree. Large pool and bar. Transportation to the Campgrounds and Magic Kingdom via boat or bus.

Michelle Provan

Absolutely magical. I stayed here for a wedding at Golden Oak, and everything exceeded my expectations. The service was outstanding, and the adult pool provided a peaceful, relaxing retreat. The spa massages were incredible, offering the perfect way to unwind. The cleaning service was fantastic. The highlight of my stay was the overall experience—it's moments like these that make you truly appreciate the beautiful things life has to offer. I also had a great time at the lobby bar, where Adrian was an amazing server, and the burger there was the best I've ever had. This is a memory I will cherish forever.

J R

Our stay here was absolutely amazing! When we arrived, we were greeted with a warm welcome and assisted in settling in. Upon entering our room, we were delighted to find a thoughtful setup for my 2-year-old daughter, complete with a crib, towels, a toy, and child-specific bath products! The amenities for children at this resort are fantastic—there’s a splash pad, water slides, rock climbing, table tennis, a pool, a basketball court, shuffleboard, and a playground—just about everything you could need to keep kids entertained. The restaurants offer incredible food, drinks, and top-notch service. We also had brunch with Goofy and friends, which was so much fun! I highly recommend trying everything the property has to offer.

Lawrence Abt

We love this place and have stayed here twice now while visiting Disney with the family. We love that the resort is super kids friendly and has easy transportation to the parks. Breakfast with Goofy & Friends is the best! All of the staff are amazing, from the folks greeting you at the door, all the way to the staff cleaning your rooms. I had an issue to deal with, and the concierge Ashely H., was a great help! I needed to print documents but was already checked out and could not access the business center. She was kind enough to assist me by emailing her the documents so she could print them for me. Also, there is an area in the lobby owned by Disney, and the staff there are a great help when asking questions about the park. We'll be back for sure, the sooner the better!!!

George Marneris

The Four Seasons Orlando far exceeded my expectations, which were already high! The staff is amazing! They went above and beyond to make make us feel welcomed and comfortable. They were extremely helpful in regards to the parks with info and helpful tips. The property itself is beautiful and maintained perfectly. There is something for everyone there, kids and adults. We were glad we took a break from the parks and spent it there at the resort and took advantage of the beautiful pools, the lazy river, the great food and cocktails, and the kids area. Don’t think twice about booking your stay here.

Darah Sarmiento

Stayed for a few days and the staff were really great! It was an amazing mini vacation at the hotel. We got everything we needed. Amazing view and clean hotel.

Marie Hawkins

Stayed here for one week in October, it's a nice basic hotel, rooms are a bit dated and dark (could do with brighter lighting) good sized fridge In room and microwave. housekeeping came every day. We were on the ground floor right in front of the pool which was a bit noisy but great for the kids. We had carry out food from the zebra lounge and the portions were huge (good value) breakfast in the morning had a decent selection and staff were friendly. My only complaint We had a late flight and asked if we could extend our check out time to 12pm which they said was fine and we could do it at any time just needed to go to reception with ID, forgot all about it and went down the morning of checkout to ask and they said it wasn't possible. So not really any time, but we just had to wait In reception for an extra hour instead.

Casey O'Day

I went here when I evacuated from Hurricane Milton. The price was amazing!!! The room was clean, fridge had water leak. At one point, only one of the three elevators was working. So, I waited almost 45 mins to be able to get on an elevator that didn’t have other dogs. It’s nice that they allow pets at this hotel. Front desk staff, a lady in her 50s, foreigner, she was great!! Hotel in great location. I would stay again.

Jeanuine One

Great location near many amenities. However, this is really a minimal no frills motel where customer service really means that no one cares about anything. When you line up at reception, 3/4 of the people at their desks are fiddling on their cell phones or doing nothing. Customer service is non-existent. 3 times I went to guest services - once to pick up mail (which is a joke because they charge $10/small package and have no idea where your mail is and no tracking system) and twice for baggage, and there was no one there each time. Multiple people passed by before I would ask someone to call someone to help. As pictured, they keep the bell purposely far away so no one can get a hold of them. If you expect anyone to actually take your luggage or help you with it, no such thing. They take you to the luggage room and expect you to lift everything on their shelves yourself. Similarly, there’s about 4 staff people in front of the hotel and none will lift a finger to help with luggage, say hi, or open the door. The rooms are very old and somewhat dilapidated. The rooms were not clean, there was a blood stain on a pillow and grit on the countertops. I would not stay here again, there are many hotels to choose from and this isn’t the quality I’ve come to expect these days in a world of Hilton’s and Marriotts. Also keep in mind there are buildings A to F and if you’re going to the Conference Center, F is the closest building.

John Suhodolsky

At check in our original room booking was only set for one night, but the front desk staffer updated that issue and we had a fantastic room right near the pool. The grounds are well taken care of, and the amenities of the hotel are awesome. Convivence store, bar, eating areas, game room, and plenty of parking. Breakfast buffet was alright, and the Zebra bar food was really good. Our room was enough for us as we were out exploring the area most of the time, but always very clean. The AC worked great, the water pressure was good, and the beds were comfortable. The pool and area were always clean with plenty of towels. One thing about the pool. It may say it opens at 9am, but you will not be in the morning sun if you get there by 9:05. Too many people get there and put towels on chairs to reserve them, only to leave and come back later or hold them for people who come to the pool later. This happened three days in a row that we went to the pool. Otherwise, it is a great pool area. Security was visible and all the staff that I encountered were very friendly. If we ever return to the area, we would definitely stay here again.

Byungjoo Yoo

This is the worst hotel I've ever stayed in. 1. Noise - The room is right next to Interstate-4, and there are no sound barriers, so I can't sleep comfortably all night because of the noise. 2. Broken heater - The heater was broken, so it didn't heat the room. It was just noisy and didn't work, so I told the front desk, and they barely fixed it. The problem is that this kind of thing should be checked and fixed in advance rather than customers requesting it. There was another guest who said that the heater didn't work, not me. 3. Poor service - I exchanged the door key because it didn't work, but when I asked for it to be repaired again, they replaced the battery and gave me a weird QR paper card to use. I was so tired after staying for 5 nights and got a cold. So my trip was horrible. I recommend you all never book this hotel.

claire mckay

Staff very professional and very friendly. Handy for both Universal and Disney parks , quite central for both. Approx 20 dollars maximum for taxi one way, Lyft is a popular app for taxis. Rooms clean. Dark deco/ units but does the job. Plenty storage space in rooms. Beds clean and comfy. Lovely swim pool and loungers with a large storage area full of clean towels at pool. Bar expensive, recommend buying own from supermarket. Shops, bars, places to eat close by. We paid extra for breakfast , and fabulous selection, lovely, well worth paying the extra. The hotel also does evening meals at reasonable price. Designer shops over road and some are cheap but need taxi to get there as about 3 to 4 rows of fast traffic.

Ece Demirtas

It is really a very clean and nice hotel. If you are looking for an affordable but clean and quality hotel, you should definitely choose it. The only problem was that although we chose a room with a Queen size bed, the bed size was like full size, but everything else was great. I will definitely choose it again!!

Breandán Mac Aodhagáin

The hotel is in a good location. The rooms were reasonably comfortable and had everything required but would benefit from a decor upgrade as the decor feels dated. Some of the staff in the reception were lacking in customer service skills. This hotel also offered free parking and a free shuttle service to the Disney parks (see extra notes re shuttle service).

Claire Sjobeck

My sister Karen and I always choose to stay at the Rosen once or twice a year to get together. It's just a couple minutes from Disney Springs and a halfway mark from where we live. We've spent several getaways over the past few years as we watched the hotel make a transformation. It's not perfect but it's on the way to being a beautiful hotel. The rooms have all been remodeled and the beds are awesome! But what's most Awesome is the staff! The Rosen employees have a special way of making you feel welcome. It's the Rosen Way!! On our visit we had the opportunity of getting to spend time visiting Scott the Night time Manger on Duty. Wow!! We had a concern and he spent the time to listen and take notes. The Rosen company is lucky to have him as an employee! We will be back in December for more fun. Great value ! Great Hotel !

D Aguilar

STAY AWAY FROM THIS HOTEL!! This hotel is NOT clean and has ants/bugs in multiple rooms. Woke up first morning to a bug crawling across counter. Then that evening when we returned from the park there were ants on the desk/counter top. Moved to another room that was NOT clean and had sticky stuff on the desk. were moved to another room which too was dirty had broken doors and mildew on the floors in the bathroom. The next evening moved to another room and it had ants on the desk area and a bug on each bed. Finally moved to the last room and all seemed good until waking up the next morning to find bugs in the sink. If I could give a -10 star I would. I did speak to a manager but they would not give a full refund. There were also ants in the rooms of the ones we were traveling with. After reading some of the other comments it seems there have been ants/bugs before. This is a real issue. Below are just a few of the pics we took. Thank you for your response. However, I would like to address a concern that seems to extend beyond my case. I have come across multiple reviews from other customers who have reported similar issues in recent months, and it appears that the responses given in those cases are quite similar to yours. This raises a concern about whether the problem I faced is part of a larger pattern that requires more attention. I would appreciate any further clarification on this matter and any steps that are being taken to address these concerns comprehensively.

Irene McIntosh

3 adults, 1 teen, and 2 kids - 1 room. Plenty of space for all! Super close and convenient to International Drive, I-4, and Universal Studios. The hotel itself is a little dated, the lobby was a little dark (not open & airy like some are), and had a little convenience area with products to purchase. Also had a 24 hr. front desk, and attendant. This hotel was in the perfect spot for a spur of the moment overnight stay with the family. We got to check in early as there was a clean room available. Everything was clean and in decent shape, just dated. Beds were comfy, and our 2 little ones didn't mind the pull out sofa bed (Definitely not for an adult, though). Everything functioned perfectly... except one of the plantation blinds in our bedroom wouldn't stay closed, but was easily remedied with a chair that was in the room. The pool - we didn't use it, but we had a view of it. The pool deck & area surrounding were clean, but the pool itself was a little dirty and had a very slight algae growth on the bottom. (not that big of a deal in Florida, imo) No major complaints, and we will definitely use this suite hotel again on our next trip due to its cleanliness & proximity to attractions. Hopefully, they'll get a grip on the algae by then.

June Charleston

Stay at your own peril, as soon as you enter the room it smells musty lack of any clean air. The carpet was full of stains, furniture was old, The bedroom window had thick grime and mold, looks as if it hadn't been given a wash in years. No housekeeping in the 16 night stay, waste of time complaining as the staff were all of Latino and couldn't understand English very well. Although it had a no smoking policy inside the hotel, up on level 4 the whole corridor stunk of weed.

-opz-

Reserved this room for 3 days due to hurricane evacuations, they double booked us. We got there at 11am becasue a mandatory evacuation and our reservation was at 3pm, we went inside and they said we had to wait till 3, reasonable, came back at 3 after waiting for 4 hours and they claim they double booked us and our room wasn’t available anymore. We got our full refund back but we had NOWHERE to go. especially during Milton it was terrible finding somewhere else to go when we already spent 4 hours waiting for the room and gas to get the the hotel. Double booking during a hurricane like milton should be illegal. absolutely terrible.

Kai Rowe

Dirty. Filthy. Ac broken The room was like walking into a sauna. Immediately smelled like mold. Their solution to the ac was to put a portable ac in one room and vent the hot air into the other. Literally blowing the hot air out into the other room Half the lights don't work. The place is filthy. And the booking agency hides behind the front desk staff saying they're not affiliated. No refunds so don't waste your money Edit: found and confirmed that there is mold

Laila L

LISTEN TO THE OTHER BAD REVIEWS! First, we didn’t have AC for 2 days. We bought a fan in hopes to cooling down. After those 2 days, we went and told the front desk where he proceeded to tell us to call booking (what we scheduled the room though) he couldn’t do anything. The service here is horrible, extremely rude. Booking thankfully came and fixed our AC. However, that is not where the problems ended. The room was just gross overall. There were roaches in the kitchen, stains on the couch, broken coffee table, and a gross shower. We were planning to stay an extra day here, so we reached out to see for an extension. After all of these things that had happened, we expected at least a discount. No discount was offered. After we booked the extension was when we saw the roaches. Definitely would not have gotten an extension if we would have seen the roaches sooner. Booking needs to do better investigations on places they say are nearly 8 stars.

Sita Ali

The hotel staff were very pleasant and the breakfast was also very good with a variety to choose from. I was pleasantly surprised by the amenities. The suite was very spacious and comfortable and had a really nice kitchenette with full size fridge, microwave, coffee maker, toaster and even a dishwasher . There were microwaveable dishes with wine glasses and bowls in the cabinets. They even provided dishwashing liquid and sponge to wash your dishes. The pools also looked so inviting but I didn’t get to enjoy those as we were on a Disney trip and were too tired out. But will definitely try that another time.

Alison Ackerman

Front desk staff was very nice. We got in late and she was super helpful, and I wish I remembered her name (night staff 10/19). She sent up linens right away for the sofa bed. Room/suite was very clean and had plenty of towels. Beds were very comfortable. Two small things, but not deal breakers: showers were just warm enough (not as warm as I would set it) to take a shower. Breakfast was 7-10. 2 of my kids were on the later end at 9:45 and the hot food (except for diy waffles) were finished. Just a reminder not to wait til the end of breakfast time to eat. It was crowded inside and out so we ate in our room. Those were small things. Close to Orlando sights and parks. For a family of 8, it was perfect, and we will be back!

Akshay Baheti

Decent size rooms, loved the space.. very much comfortable. Breakfast was complimentary and had various options. however cleaning service was not good, used napkins were folded and kept back instead of replacing with new ones. Stayed for 2 days and 3 nights, I would have expected them to clean the bathrooms a little bit especially the sink space.

Eric Manry

Never again! We have stayed here a few times, and each time it gets worse and worse. Screaming kids at the pool until nearly 1am with no adult supervision. The room was not clean, and we had to have our bedding replaced before we would even think of getting into it. Rooms are very dated. We were a party of 6 with 3 rooms. This will definitely be the last time we stay here.

Renaye Estrada Pinto

The location was very convenient for our weeks stay. The room was big enough for all the family members. And the breakfast was convenient. BE VERY CAREFUL with your items. My shoe was taken from the room, I’m hoping by accident, but it had been NEARLY impossible to get into contact with someone in regards to getting it returned. Called multiple times and have even been hung up on and have gotten no where.The night staff was very rude anytime you would contact them. There was constantly a group of children running around all night and begging guests for food. When we spoke to the staff, they said they would address it but it continued through out our stay. End of story Staff is rude, impossible to get ahold of and don’t expect them to do anything.

Karina Rodriguez

great experience and would definitely recommend. hotel was better than expected given it was the cheapest one. great location and easy transportation using the shuttle for both theme park and airport pick up/drop off. very close to Universal theme park and very prompt. loved that there was a desk to help with universal tickets and before going to the park and that i was able to get my passes at the hotel. food offered was good as well and everyone was friendly. walls were a little thin in room but it wasn't that noisy and everything was clean with beautiful views

Lunchlady Webb

We stayed 4 days for our Anniversary! The hotel and rooms were very clean. The staff from the time we checked in until we left was so friendly! We loved the food court! The blueberry pancakes and pizza were my favorite. We loved that we could park our car and ride the bus to the park. We waited maybe 10 minutes for the bus going and returning. We are planning another trip in July when Epic world opens. Great hotel for the price.

Michael Harrien

We had a fantastic time during Thanksgiving! The rooms are great. The pool was nice. The food was incredible everywhere we went and the staff at the park and the hotel were very polite and kind and helpful. The only thing I would change about the experience is extra towels and washcloths for the rooms and cheaper drink prices. The refillable cups were available, but the average price for a soft drink at any restaurant is two bucks and I think the refillable cups were about $15 each. I just personally think the drinks should be cheaper. But other than that, we had a fantastic time.

Nanette Schmader

The hotel overall was nice. It was convenient to Universal, the staff was friendly and helpful, the room was updated and you were able to select how often you wanted you room refreshed. The only complaint about the Dockside is the food was terrible for the price you paid. The first night we ate there thinking it would be cheaper than eating at the park. It wasn't and the food was old and dry for $26/ person. Also the walls and floors are thin. Could hear our neighbors all around us. Annoying at night when you are trying to sleep and they are partying. Would stay here again only for the convenience to Universal park.

zachary patt

We spent an hour going up to the room and back to the lobby 3 times trying to get keys that worked. I booked 2 room for our family and out of the 4 adults and 4 kids, only 1 key per room ended up working, which is where we gave up. At least we got into the rooms. At first, 2 of the keys worked for only 1 room and none for the other. After getting to the hotel after spending the day in the parks, we told the kids they could swim. We had no idea it would only be for 20 minutes because it took over an hour to get into the other room. If you’re a blanket person, like I am, don’t leave home without one. Neither of our rooms had blankets, only sheets on the bed. It’s Florida, so I guess that’s the standard, but lat time we stayed at the sapphire bay, and it was significantly nicer. The suites are large though. Bigger than we except and the cafe is nicer than the Sapphire’s. Overall, I wouldn’t recommend staying here if you can afford not to.

Brian Walton

As a Marriott elite member, I’ve been staying with Marriott for over ten years. Whoever is in charge of this place really knows their stuff! Katie at the lobby bar was super thoughtful and brought our Togo food for our 1 year old in separate boxes. She really made our evening enjoyable. The housekeeping staff works hard all day making sure the place is top notch. Everyone was super friendly. Thank you! We’ll be back!

Brittney Powell

Stayed here for a work trip. Loved the hospitality! The hotel has a very cool lounge/bar area- perfect for gathering. The room was clean and bed was super comfy! The location was perfect too- only 5 min Uber to lots of restaurants and entertainment. Highly recommend staying here!

Kaylin Morrell

The staff is very nice. As you can read there’s a lot of construction. My door could not deadbolt as it wasn’t cut out to be able to do so. There was tape on my unfinished door. Bar wasn’t open till the second night and all though the staff was very friendly they didn’t know how to make very many basic drinks. The pool was closed. My entire hallway has dust and debris from the on going construction. I was woken up at early hours to my room making loud vibrating noises which lasted all day. The “restaurant” is a very short menu. Just a lot of noise and no amenities that they have listed on their site. Everyone else I spoke to that was staying there also weren’t really please. But all I can say is the staff is very nice and are trying their best with what the company has left them with.

Deborah Redfern

I stayed here recently for a business trip and was very pleased with the welcoming staff and amenities. They are still completing renovations, so there were a few minor inconveniences but overall I can tell this is going to be a very elegant once completed. The concierge was very helpful with recommendations for meals at the restaurant and even set up a cab service for me on the day I left. The food at the restaurant was delicious. The burger was better than most I've ever had but the chicken brick was amazing, with sauteed spinach and perfect roasted potatoes. I will definitely recommend this a a family friendly, comfortable hotel!

Naiyma Mcneil

So let’s start with all the amazing experience that I had. The room was clean and the air conditioning worked. At the time of my stay they were still renovating the lobby and outside area so that was a little annoying not to know before booking. Upon getting there they put me in the wrong room then the wrong room number. So that was annoying as well the staff had no way of communicating with one another so I had to go up and down the elevator until they finally got it right. Over the rooms were nice and clean. Looks like once they finish all the renovations the hotel will be very nice and complete all the way around.

Gr Quedens

If the Hilton app had given any clue to this being such a terrible tourist trap I would have never stayed at this location. All customers are allowed to blast music that is more than audible in the rooms at all hours in the night coming from inside the hotel and at the pool. For those that this may matter for, they put a $50 per day hold on your card for incidentals and do not tell you this until you are at the check in desk. If you need anything from the front desk be prepared to wait in a larger than normal check in line no matter what time you go downstairs(sometimes 20 minutes or more wait even at non check-in hours). Some of you may write this off as a tangent, but if you value your time or better yet sleep do yourself a favor and stay elsewhere. There are better Hilton hotels within even 2 miles.

Dwayne Tulloch

Free scheduled shuttles to universal or 15 minutes walk. Room are basic with no walk in showers. The view looking out at universal is decent. Overall good hotel with multiple good restaurants on site, pool, hot tub, arcade. Restaurant in walking distance. I didn’t like paying for parking and paying to charge up my Tesla. It’s like paying parking twice. twice the price as a public super charger and charges 4 times slower.

Melissa Buchman

During our recent stay, we had the immense privilege of encountering chef Darrell Puckett who went far beyond his duties to make my sister’s birthday unforgettable. It was an emotional celebration, as our late father, who was also a chef, always made birthdays magical. This chef made us feel like he was sent from heaven to take care of us, just as our dad once did. When he heard it was my sister's special day, he immediately sprang into action, showering us with kindness and generosity. Not only did he surprise her with a beautifully decorated cake, but he also brought it out himself, singing to her with such joy and sincerity that it brought tears to our eyes. To make things even more special, he treated us to freshly made pizza and kept us comfortable and cared for by ensuring we had plenty of water and everything else we needed. His thoughtfulness, warm spirit, and attention to detail made us feel like family. My sister couldn’t stop smiling, and we couldn’t stop marveling at how much his kindness mirrored the love our dad always showed us on these occasions. He truly turned an already special day into a deeply meaningful one, and for that, we will forever be grateful. This chef isn’t just great at his craft—he’s a remarkable human being who made our stay unforgettable. I hope this gets back to him and his boss. He deserves to know what a special person he is. He will be back to see him soon!!

Cat Copo

The hotel was great the rooms were clean and the buffet was really good. I would like to thank Miss Linda at the front desk for making me and my kids feel so welcomed and being so helpful. She is phenomenal has great customer service and is very kind. I will be staying here again when we come back to Orlando.

Anna Chen

Our stay at this hotel was extremely disappointing. The custodial staff began cleaning around 8 AM, which wouldn’t be a problem, but the cleaner made an excessive amount of noise. She constantly let the door slam as she went in and out for cleaning supplies, completely ruining our sleep. We had informed the cleaner that we didn’t need room service and please be more gentle with the door. However, about 20 minutes later, another staff member knocked on our door. Without giving us any time to respond, he opened the door. Fortunately, I was dressed, but it was a frightening and unacceptable experience. While we didn’t have the “Do Not Disturb” sign out, that doesn’t justify someone barging in the moment after knocking. When we spoke to the front desk manager about the situation, his attitude was arrogant and dismissive. Both my companion and I work in retail, so we recognized right away that this issue wouldn’t be escalated properly based on the manager’s indifference. He simply said they would “investigate” and let us know later. Initially, we planned to stay for three nights, but after this experience, we decided to check out after just one night. The resolution offered was a full refund for the remaining two nights and 5,000 Hilton reward points. As we were checking out, we overheard another guest complaining about a flooded room and requesting a room change. Shockingly, we saw the customer service representative roll her eyes before turning to the manager’s office. This kind of unprofessional behavior was truly disgraceful. The only positive aspect of this hotel is its location to Universal. Other than that, the hotel itself is old and has zero welcoming customer service. I can’t think of a single reason to recommend staying here. Absolutely disappointing.

Dalia Ab

I absolutely loved my experience at Surfside inn! The best thing of all is the amazing hotel staff. We were first greeted by Lisa who was absolutely wonderful. She was so hospitable and welcoming and had a lovely smile. It was lovely checking in with her because her very friendly and positive demeanor set the tone for the rest of our stay. She even made sure we got some vouchers to celebrate the birthday of one of our party members! Such a wonderful experience (Thank you Lisa). Besides that, the hotel has everything one needs from spacious lovely rooms, proximity to theme parks with continuous shuttles to them, coffee and food downstairs including a mini-mart like cafeteria, and a lovely pool! Would definitely stay here again!

Ashley Brancato

Surfside inn was perfect when traveling with family! The staff was so nice and made sure we were taken care of. They had a playpen (4moms - brand) available for our toddler to sleep in upon check in. The Starbucks was perfect in the morning - they were very fast especially when busy. The bus transportation to and from the parks was perfect and super easy to navigate! We stayed in a 2-bedroom suite and it was perfect for my toddler, my husband and I and my mom. It had a fridge to store cold items and a good size sink! I can’t say enough about this hotel when traveling with a family, it’s a must!

april Monacelli

Excellent experience overall! Has everything you need and more including transportation to the Universal Parks frequently the day and easy to get back on to return. Every staff member we encountered was delightful in all areas. The Starbucks team could have been a little friendlier but they were non-stop busy so I feel that played a part. Nice fitness rooms although I did not utilize, just viewed. Great restaurant with a lot of options. I had forgotten my Halloween Horror Night passes and my ID in the room and were trying to figure out how to get them without leaving the park and going back to the resort to run right back to reenter for HHN. The guest services inside Universal Studios, Amanda, was incredible at helping us get them printed out on the spot and called the resort to help. They gave her immediately what she needed and she was able to help us out with a big smile. So I appreciate the time they took to assist her. The rooms were clean and spacious. Linens and towels restocked daily. Housekeeping was very kind and friendly as well.

Xeniya B

Great Value Stay with Minor Comfort Issues Our friend group recently stayed at Universal's Endless Summer Resort - Dockside Inn and Suites, and we were thoroughly impressed with the overall experience, especially given the price point. For four people staying in a suite, the total came to just $600 for three days--including our park tickets! The value for money here is outstanding and only 5 minute shuttle ride from the park. One of the biggest perks was the early admission to the Universal parks. Getting a head start before the general crowds made a significant difference. The hotel's location is also convenient, with easy access to the parks via the complimentary shuttle service. The dining options at the hotel were diverse and satisfying. Starbucks is busy every minute and I have not seen an empty line there, however, drinks come out promptly, the staff is very friendly. The staff at Dockside Inn and Suites were amazing and incredibly friendly. From the front desk to housekeeping, everyone went out of their way to ensure we had a pleasant stay. As for the suite itself, it was spacious and clean, comfortably accommodating all four of us. However, there were a couple of minor drawbacks. The comforter provided was a very thin blanket that didn't offer much warmth. Additionally, the towels were quite thin and not as plush as we would have liked. Despite these small issues, we found the overall experience to be highly enjoyable and a great value. We would definitely consider staying at Dockside Inn and Suites again on our next visit to Universal Orlando Resort.

Dawn Burrell

Enjoyed my stay very much! The ridiculous parking fees are my ONLY issue! Employees are very friendly! Transportation was extremely convenient and helpful. TV should allow for streaming! THAT would be INCREDIBLY convenient -- especially traveling with children! However, loved our stay!

Mollie Ann Albrecht

I’ve never done an online review before but as a travel agent and avid Orlando vacationer I felt the need to do this one. We were really excited to stay here, check in was easy, there wasn’t too much pressure to do one of the timeshare things…great! However once arriving to our floor we immediately smelled a very musty, moldy odor. There were fans running all over in the hallway so we assumed they had cleaned the carpets and the smell would let up. Unfortunately the opposite happened. Other people on our floor also mentioned the smell every time we got in the elevator. By the end of the trip the smell was so bad it had started coming into our rooms. The rooms were spacious but in desperate need of an update (broken/stained furniture, dirty dishes, and some stained bedding). Also the washing machine kept breaking and eating up our clothing. The pool was a big let down and one of the main reasons we choose this place. Children under 4 feet aren't even allowed on the pirate ship, meaning kids under the age of 8-9 on average just have to look at this thing all day and not experience ANY of it. The pool is not heated, although the front desk insisted it was, other staff members around the location admitted it was not. It’s also extremely chlorinated so very hard on your skin and eyes. Luckily the smaller pool across the street was heated so I’d suggest going there instead if you have kids that really want a pool day. Overall, I wouldn’t recommend this hotel to people unless their only goal is to use it as a place to sleep while doing Disney or universal. I’ve stayed at much better “Disney Good Neighbor” hotels. EDIT TO ADD: I did bring this up to Javier, the manager on duty. He was very kind and polite, as well as apologetic. Hopefully whomever is responsible for making these changes listens to their staff.

Luke Keohane

Overall we had a lovely stay at this hotel during a 2 week family holiday. 13 of us in total across 3 rooms. The rooms did feel slightly dated but had what we needed and was specious. One room had no coffee machine nor kettle which was quickly rectified. The oven’s were in need of a deep clean and the seals wear coming loose. There was some thick dust in parts but mostly clean. The pool area was really good for the kids and close to a designer out let. Hotel tried to make us attend a presentation for a time share scheme and the calls were a little annoying. Safety wise one of the rooms had some draws fall on my 2 year old niece as the unit was not secure. Overall though was a good location from Disney and universal. Slightly closer to Disney.

Rachel K

The rooms appear clean but need updated furnishings. Normally those types of comments in reviews don't bother me but these were stained furniture in living room, damaged tables and stained pictures on the walls. Unappealing. The room otherwise is very comfortable and I liked it. The heat didn't work during our saty of 2 nights. We notified them but it wasn't fixed. We slept with sweatshirts on. The location is great. Quiet but great access to main roads. Close to Disney. There's many stores within walking distance and grocery stores close by. Many restaurants nearby. The kitchen had everything we needed. We weren't sure how to check out though and front desk line rang busy. So we parked and went inside to return the key

Debra Gascon

We recently traded our timeshare into the Lake Buena Vista Resort Village & Spa which is rated by Interval International as a gold resort. It definitely was not. There were bugs in our villa, the ceiling lights in the bedrooms randomly came on during the night, sheets for the pull out couch did not fit and the mattress cover had holes in it, the refrigerator was leaking water inside. Maintenance was called several times. The issues were never fixed and management never offered any kind of compensation for the inconveniences. They didn't even allow us late check out. There was not enough soap, towels, or paper products provided. Maintenance/housekeeping took a long time to respond and issues were never resolved. Our room cards were deactivated before check out time. The floors were so dirty, our socks were practically black within an hour of our arrival. Also, the website says they provide a shuttle to the Disney parks, and they do, which is nice. Just be aware that they only go to Magic Kingdom and Epcot and the times are limited. We certainly did not get the value of our trade with this resort. This was a huge disappointment. We regret having traded our valuable timeshare for this resort. If you are looking for a cheap place to stay and don't have any kind of standards for your resort, this could be the place.

Jennie Khun

This hotel was perfect. Check in was quick and easy. The rooms were clean and spacious. The 3 bedroom 2 bathroom was great for our family trip to Disney. The hotel was quiet. Service was quick when we needed extra towels. The convenience store and pizza hut on site were great for a quick trip. Shopping and a gas station across the street. We were only 10-15 minutes from all the parks. The pool is large and there's multiple hot tubs. Plenty of parking. We couldn't be happier with our stay at this resort!

Jessica Fontenot

Don't let the bad reviews scare you. We just spent a week in a 2 bedroom room lock out suite. The rooms were clean and well equipped, appliances appeared new and worked well. Having the lock-out room was great because we were able to use 2 ovens and 2 microwaves to prepare Thanksgiving dinner. Resort is convenient to all of the parks. The pools were clean and refreshing and the hot tub was a welcome site at the end of Long days at Disney. We ordered from the restaurant one evening, the food was good and reasonably priced, and the bartender/server was friendly and helpful. Our three teenage kids enjoyed the Starbucks on site, the pools, and hunting for lizards. Do be aware the photos we saw showed 2 queen beds in one of the rooms, but it was a king bed in each side of the lock out and a pull out sofa in each living room area. It worked great for us as we were one family, but I can see that being an issue if you need use of both living rooms and are expecting 2 beds in the bedroom.

Leigh Mckane

I received this 7 day vacation as a gift for going to see a Wyndham time share presentation. We paid $225 to upgrade to a two bedroom. The rooms were mostly clean but dated. The master bathroom had a jacuzzi tub but the grout had some mold (typical for Florida) so I didn’t use it. The kitchen was sparsely furnished with dishes and utensils. The location was nice. About a 20 minute drive to Disney and 2 miles from Old Town. We used the volleyball court and pools. Pools were pretty nice. Service was decent. I had to call the front desk about people in the pool at 3am making a crazy amount of noise. It turned out that it they were in an adjacent property but they took care of the noise. Also, when we wanted to use the grill, they came out with utensils and fired it up for us. When checking in, I was sent to get a parking pass. It turned out the parking pass guy was just there to sign people up for another time share presentation. I told him I wasn’t up for it, but he made it sound like it was part of the deal of the “gift” we got from Wyndham. It wasn’t. Say no to this if it happens to you!!! The guy said “an hour” but this presentation for Capital Vacations took 3 hours!! And if you do get roped in to the presentation, don’t buy!!! Look into aftermarket points before you go. There are tons of people trying to get out of their ownership. Buying makes zero financial sense. All in all the room was nice for the price. We had a nice time except for the high pressure sales presentation.

Ni'Re Syre

The rooms without renovations are fairly decent. But the service here is pure trash!!! Either no one answers the phones or they leave you on hold forever. The location is fairly decent. It’s only 15-20 minutes from the main attractions but when u count traffic that time adds up. The pools are more for the children. Some of the staff are freaking amazing like the ones that work at the Starbucks and the activities and the bar. But everyone else is a hit or miss. I expected more but for the price I paid, whatever received was expected!!

Chris Mattos

I recently stayed at Calypso Cay by Capital Vacations, and it was a fantastic experience! From the moment we arrived, Ashley, our receptionist, made us feel incredibly welcome. She was friendly, efficient, and provided us with all the information we needed for a great stay. The resort itself is beautiful, with well-maintained grounds and plenty of amenities to keep everyone entertained. The rooms were clean, spacious, and comfortable, making it easy to relax after a day of exploring. Overall, I highly recommend Calypso Cay for anyone looking for a memorable vacation spot!

Melya McClain

My check in experience could not have been any better Claudiq and Shianne gave the best front desk customer service I have received in along time. They were very patient and understanding and explained everything with perfection. If the were graded on a skill 1-10 it would definitely be a 10

MELISSA STOLL

Floridays Resort has become our family's go-to destination, and for good reason! We’ve stayed here multiple times, and each visit feels like a homecoming. The staff treats us like family, always going above and beyond to ensure our stay is perfect. The rooms are consistently clean, spacious, and well-appointed, making it easy for our large family to relax and enjoy our time together. From the beautiful pools to the convenient amenities, every detail is thoughtfully designed for comfort and enjoyment. If you're looking for a welcoming atmosphere and exceptional service, look no further than Floridays Resort. We can't wait for our next visit!

Kay Pen

We had a fantastic last-minute stay at Floridays Resort! Booking online was smooth, and check-in was a breeze. The resort itself is beautiful, with a wonderful atmosphere, and we loved the food and drinks from the bar. My daughter especially enjoyed the pool and the game room. The staff at reception went above and beyond, upgrading us to a better room than we originally booked and even gave my daughter tokens for the game room. Although we only stayed one night, we had a great experience and would definitely recommend Floridays for a relaxing getaway!

michael brinkman

Love floridays!! This amazing location Has become our family destination when we come into town to visit the parks. We were there October of 2023 and will be back for Christmas here in a month or so! We had a great experience! from a smooth check in, to a clean and comfortable 3 bedroom suit room. It Came with everything my family of 8 needed to make our trip enjoyable. We enjoyed the pool and spa every evening after our return from the parks. The restaurant and poolside bar were great also! Still the world's best cheese pizza!! We rant and rave to all our friends about it and can't wait to eat it again when we come back. Look forward to seeing y'all again soon!

Felicia Anderson

Great resort. Great location. Beds need upgrades and the hot top was not hot and jets did not work. I would definitely stay here again but ask for a room no facing the main road. Very loud. The rooms are clean and spacious and a great location. Staff very friendly.

Kalonov

Floridays Resort Orlando is the perfect family-friendly getaway in the heart of Orlando. The spacious two- and three-bedroom suites, complete with full kitchens and in-suite laundry, feel like a home away from home. The pools are a hit, especially the one with a fun play area for kids, and the on-site café and pool bar add to the convenience. Its prime location near theme parks, shopping, and dining makes exploring the city effortless. The shuttle service to Disney and Universal is a bonus. It’s a great value for families looking for comfort, convenience, and fun!

Rebecca Ortiz

Nice enough experience at this Universal Hotel. Proximity to Universal parks is great. Garage parking is great and accessible from the inside of the hotel. Rooms were clean enough and plenty of storage space, but no real sitting area besides a desk space and chairs, but the regular rooms are not advertised as suites, so that should be expected. We had the kids suite with connecting queen room and it was plenty of space for our family of 6, 2 adults and 4 kids ages 3-14. This resort does not have an actual arcade, but some games out by the pool area and there’s no planned activities for kids like in other resorts, so something to keep in mind if traveling with younger kids. We don’t typically care for these offerings, but again, just an FYI. Most of the staff was nice. No one was rude necessarily, but some just seemed as if they’d rather be elsewhere. Starbucks was usually very busy, but staff works fast and all my orders were correct and taste was good. Overall rated my stay 8/10. One last note: I wish the Universal Hotels offered free or discounted parking at the parks. Traveling with younger kids and a stroller, it’s much easier to drive our own car than use the bus or boat taxi options and we had to pay the $32 parking every day we went to the parks.

Caleb

Everything was great. The bathroom door wasn't working right when I checked in, very late at night. I messaged the front desk and they fixed it in the morning while I was out. Front desk was very helpful, even at 2am when I checked in. The shuttle to the parks was great. There isn't a water taxi here but the bus is just fine. The only real complaint would be the lights and TV. Everything is done from a tablet. No remote or light switches. It's cool on the tablet for a day but I'd rather have a regular light.

Stacey Wright

One of the best views of all the hotels (excluding Hard Rock). If you end up with a corner suite facing the parks you can see fireworks, drone shows, roller coasters, Hogwarts, and much more! There's even the tip of a fairytale castle in the distance! Relay the robot is a highlight of our trip. This hotel has excellent staff and a great theme. Well done, Universal!

Lisykawaii

I had amazing experience and Aventura resort in November 13 to the 15th. All the staff for friendly and very helpful amazing customer service. The location of the resort was also an amazing location. The rooms are very nice a little bit small but good size . It was a very relaxed feeling resort . Easy access to transportation from the buses to the water taxis . The bus transportation was amazing always on point and very fast and efficient. The staff were so friendly from the beginning to the end. The reason why I’m giving a four star is because the food is lacking on flavor in my opinion . I didn’t really like the stir fry it needed more flavor for my taste buds . The burger was very delicious I would pick There a burger or chicken sandwich then the stir fry. All food was good portions. The pool was really good just a tad small but good . I did wish the resort had more theme but overall good stay . I do recommend this hotel for single person, Couples and family with larger kids . I don’t see lot of little ones . But overall very happy with my stay in this resort .

Alisha Butler

We LOVED our stay here. Family of four including a 6 & 8 year old. It was perfect. The walking path was an excellent way to get to the parks each day. Starbucks was downstairs! Robots came to deliver items needed at the room quickly and efficiently. The service from the front desk to check in, getting my park tickets, checking in during the week through text, and a simple check out was all outstanding. Highly recommend!

J

Well situated for park access via skyline and buses, the 50's is a good one for access to the food hall and a good pool. The rooms are okay. They are a good 3-star, I would say. The service is good they try their best to accommodate. All in all, it is a good all-around place to stay if you have kids as it is fun-themed.

Joseph Cannelongo

Our room was close to the food court and Gondolas. It was clean and had lots of storage room for our stuff. Even the shower worked well. The flexibility with the second bed is a great solution. Other than the kids upstairs jumping around for one hour, everything was good

Colleen InGa

Quick trip to see decorations. Loved the skyliner to Hollywood. Loved the building we were in, the 50s. Was quiet for a cheaper resort, nice landscaping, nice big food court, great selections for food too. Not a long wait for buses. Staff was pleasant and accommodating. Good price for a decent stay. The rooms are dated and the sink is too small but I hear an update in planned. Good stay.

Robin Smith

Had a great experience at Pop Century Resort. Loved the fact that you could take the Skyliner to Hollywood Studios and Epcot from the resort. Ate several times at the Classic Hall food court. We would head down there have a good breakfast before hitting the parks. The room was great.

Alison Fink

First the good, the bed is super comfortable and the rooms and property are clean. The food court is a huge bang for your buck. It’s also on the sky link and has a great splash pad for the little ones. However, the rest is all bad. The rooms are tiny but you already know that. They are missing all of the comforts of any other hotel room like basic lotion for example. Everything here, especially the team members are bottom of the barrel. Anywhere else (even tourist areas) this room would be $69 a night. This is not the Disney experience you are after, while there are some great photo ops it’s just not worth it. Keep saving or go off property.

Sarah F.

Pros: so close to the boardwalk and Epcot! We loved walking to the park and back to the hotel. We stopped and ate, watched entertainment, and had so much fun. It was such a vibe! The hotel is old but the lobby is beautiful. We loved hanging out and exploring. Cons: the walls are thin and our neighbors were screaming in Spanish nonstop from 6am on. Our room 6160 had zero hot water either day we showered. None! Parking is a scam. Valet is a separate company and try to get you to park at the Swan or use them even though there are spots at the Dolphin! We had the hotel manager fight it out with them on the phone and ended up being able to park on site. Absolute scam artists. They don't tell you parking is $36 extra per day. They also double charged the $45/day resort fee we already paid through the booking company, so we'll have to fight that out. Drinks are good but prices are insane. $9 for a kid's Good to Grow 6 oz drink. Triple grocery store price. Old fashioned $17, bottled craft beer $12. Insanity. And on top of it, the buses were only available at the Swan due to a convention. Crazy overpriced for the weekend amenities. Overall, it wasn't worth it and we definitely won't be back.

Dana Reed

I booked a two bed standard room with the expectation that it would have a walk in shower as most hotels have these days. I was informed at check in that they have tub showers which wouldn't accommodate my special needs son with mobility issues. As they had no ADA rooms available, all they would do out charge me $99 per night extra for an "alcove suite" which has a walk in shower. Week i don't know if it was just our room or what but the shower was tucked behind a toilet so you have to shuffle sideways to get into it and the door to toilet/shower room doesn't open all the way. Just a stupid design. I asked for something else and they moved me to an ADA suite which was better. Although they don't have two beds so my son had to sleep in an uncomfortable hideabed. Still i find this hotel crazy in need of updating and for the price, not having updated bathrooms is nuts. Aside from the rooms, the hotel itself was fine. We did have issues with the bus transportation have to wait 1 hours to get back from the ticket center. I enjoyed the meals i had at Rosas.

Dianne Mattingly

FYI, this hotel is NOT a Disney hotel. The lobby of the Dolphin Hotel was nice but hardly decorated for Christmas; staff was sufficiently friendly, but parking staff not much helpful. Self parking sucks!!! If you can afford it do valet. Food choices are meh especially in off hours. Room was old and not very nice for the amount I paid. Housekeeping never showed up for 2 days but on day 3 showed up at 7am (WTF!!!). If you hope to see the fireworks from your room make sure to ask the desk staff first. I asked for a “resort view” room so I could see them but nada! You should drive to the parks if you have a car and can, I wouldn’t wait for the bus. Driving to the parks was not too difficult, but takes at least 10 minutes on a good morning. Overall, I’d give the hotel a 3.5. Next time I’ll stay at one of the Disney resort hotels vs. non-Disney.

Melissa T

My one request is bigger beds. We got a room with doubles and they felt incredibly small- but, everything else was great. They have shuttles going to all the parks- and you can resort hop for food and to check things out. Convenience store on site as well as coffee and amazing Sundaes. We didn’t hit the other eateries as we ate a lot at the parks- but they had several options for lunch and dinner as well.

bryan r Blume

We have stayed here and their sister property a 3 or 4 times and have never been disappointed. Good location, clean, comfortable rooms. This time we stayed on the second floor, which is below the lobby. We were at first disappointed as we walked down a somewhat gloomy hall, only to be delighted by dual balconies one of which was tree shaded and overlooked the lagoon! We'll be asking for the corner room on 2 again!

Lucas Buxman

Great location to access Epcot and Hollywood Studios. The experience of taking the boats to the theme parks is really special. The rooms were lovely and seemed recently remodeled. It was great to have two sinks for our family of three to use getting ready. The coffee shop in the lobby was quick and good, and Marriott elite members can use their daily credit on purchases there. We booked late and found it for around $250 / night which seemed like a good value.

Anastasia

Stayed here for my most recent Disney trip and truly enjoyed this hotel. We were told the Swan was the more “chill” side of the resort along with being geared more towards adults. I would say that’s an accurate description. Though we weren’t on property much, the hotel was never crazy busy with rowdy children and transportation to Epcot and Hollywood Studios was so convenient by boat. We also loved the fact you could easily walk to two high-end Disney resorts for even more restaurant options. Guest services, though not “Disney” level, was still top notch. Room was clean and recently renovated. We even had a little view of the backside of Tower of Terror on the West side. Given the location and the price compared to other true Disney resorts, I would definitely stay here again.

Shahriar Masihi

The hotel itself was clean, and the staff were friendly. However, I was extremely disappointed by the hidden fees. The advertised price seemed reasonable, but upon checkout, I was charged for a room service and a daily resort service package. This deceptive pricing strategy is unacceptable and has left a negative impression. I will not be returning to this resort, nor will I support companies that resort to such tactics to scam consumers. It's increasingly common to see similar practices with airlines and other large corporations. While a higher upfront listed price wouldn't have deterred me, charging these additional fees after booking are simply unacceptable and I know it is becoming norm but not to me!

Nancy Brown

Absolutely beautiful hotel. Great restaurants, and a great staff. Elisabeth took wonderful care of us at check in. Our room wasn’t ready, so when we received the text, Jacklyn took great care of us. Our favorite hotel. I also need to mention how wonderful housekeeping is. They work long, hard hours and do an amazing job. Guillermina A took amazing care of our room. We need to commend her.

Hayden Lillie

We had a great 2 night stay here! We got a free upgrade to a balcony room with an alcove and it was a wonderful room with a perfect view. The hotel had a great ambiance with it not being as busy as the Dolphin but still a very short walk to the Dolphin with all of its amenities as well. The shared pool areas were very nice with tons of seating. This is a great option for those who use travel rewards to be able to book here & the Dolphin unlike all other Disney resorts but still have a great location and all of the other Disney resort benefits.

MICHAEL KORFF

Family of 5. Wanted mid tier as we hardly spend time in the rooms. Room was small but utilization of space was great. This was perfect! Checking was SUPER friendly and fast!! Very close to the gondolas for Hollywood/Epcot and bus for MK/rest of the parks. Bus trip slightly longer than expected but that is a pure first world complaint! Convenient food (early in the am before you go). Will aim to stay same place next year!

Phillip Whiteman

What's not to like about a Disney resort? The aerial trams were handy and nearby, the food choices were great and reasonable and the service was too notch. Everyone was friendly. I didn't give the resort a 5-star review mostly for the fact the resort is showing its age in areas and the rooms were set up more like cruise ship rooms. I get the room thing as it just makes sense to stick with a certain theme and setup but for the price, I would love to see a better and bigger bathroom. It was small and dated. The room was not as clean as you'd expect from Disney. There were several layers of dust on the lights that swung out from the head post. The shelving next to the beds clearly hadn't been wiped off as there were two rubber bands for someone's braces. The pillowcases had worn as well. I don't expect perfection, but I expect more out of a Disney resort than what I can get out of a standard hotel room. The main pool area was neat, there is a height LIMIT, on the splash pad so my 8-year-old was bummed BUT the rest was fun. What the rooms lacked was made up for by staff. Transportation around the area was easy. An internal shuttle takes you around every 20 minutes. Shuttles to other parks are much more frequent.

Lucia Di

These rooms are perfect for families with children or a great sharing room. The rooms are not in the main hotel. It sleeps 5. Bathroom are small and water pressure is bad. We got a room on second floor. No elevators. Rooms have a small fridge and safe. No daily room service. Beds are not very comfy. One queen bed. One queen Murphy and a single Murphy for a child. Disney buses are convenient and early park entrance. Connecting rooms available.

Robert “Bob” Farrell

Rooms are painfully small. You will be crammed in here. Request an under the sea room because they are the newly renovated rooms, still small but nice. The laundry room is way better than at the Grand Floridian, there are plenty of washers and dryers. The pools are nice. Cast members are all really nice and helpful. Bus stations are right there. No elevator so if you are on the second floor you will be carrying your luggage up the stairs. No refrigerator in the rooms, just a "drink chiller" which looks like a refrigerator, but doesn't get very cold.

Jenilee Halls

Incredible resort. Amazing staff. Awesome pool! Rooms were great. Food was delicious. Having food plan made things especially easy. And the 20-something $ bottomless cup you can buy is totally worth the one time purchase fee.

Dr. Mary Campbell

I want to be fair here, so I'll start with the positives. The check in and out was smooth and there were plenty of staff manning the front desk area throughout our stay. Our t.v in the room broke the first day, we reported it the next day, but no one came to fix it during the next 3 days. The housekeeping brought extra towels and blankets as requested and the location was convenient to get to the parks. Now, the negatives. The restaurant had pretty pricey items like $5 pack of 10 grapes and the staff there moved like sloths. It was very disappointing to get a hot plate and then have it cold by the time you got through the register line to eat. That service was horrible. The room was fine, the transportation was fine, the atmosphere was family friendly. The restaurant needs real help. For the price of the resort, the experience didn't match. Next time I would pick a different resort.

Nicole Nagy

Had a really good experience at this hotel. We were relocated here from All Star Music after a few issues, so I was really hoping it would be a safe & clean place to sleep. It was! We really enjoyed the lobby, food area, and walking the resort itself. The skyliner was so fun to ride around at night before going to our room. The only thing that loses a star for me is that the exterior room doors (little mermaid building) made it feel dingy and the curtain dividing the bed area from the sink area felt like something that would never get cleaned 😅 would not recommend the 2 bed mermaid rooms for a family larger than 4. We had 2 adults and 1 child, and it was fine! Oh and the shuttles were quick and pretty empty each time we used one

Rachael Smith

The hotel was nice, we had 3 adults and 3 kids and it was just enough to fit us all. If you love a themed hotel, then this one is definitely perfect, we stayed in the Cars building and the kids loved the Cars models all around. We stayed because of the convenience of having the Skyliner to take us to the parks which was a lot of fun. Overall it was a decent hotel. The only thing I will say is it isn't great if you have a huge family, there are definitely much bigger and nice non Disney suites around that give more bang for your buck, but the convenience and proximity to Disney parks was definitely great.

Phillip Warren

Our family had the pleasure of staying at Disney's Art of Animation Resort from November 29 through December 2, and it was an absolutely wonderful experience! From the moment we arrived, the friendly and welcoming staff made us feel right at home. Every cast member we encountered went above and beyond to ensure our stay was magical. The cleanliness of the rooms was impeccable. It was clear that a lot of care goes into maintaining the resort, which made us feel comfortable and relaxed throughout our stay. The creative Disney-themed decor in the rooms added a touch of whimsy that we all enjoyed, especially our daughter! One of the highlights of staying here was the seamless transportation to the Disney parks. The Disney Skyliner was a game-changer for convenience, offering a scenic and fun ride to Epcot and Hollywood Studios. The buses to Magic Kingdom and Animal Kingdom were frequent and efficient, making it so easy to maximize our time at the parks. We highly recommend the Art of Animation Resort for families looking for a vibrant and convenient place to stay during their Disney vacation. We’re already looking forward to our next visit!

Alysha Giulietti

We stayed at this hotel last week and they were amazing! We were able to upgrade our room upon arrival, our room was ready early before check in time and we were able to get a late check out. The rooms were extremely clean. The staff was so accommodating and very friendly. The pool was awesome and the kids loved it. I am so happy with our stay!

Underground Promos

Unbelievable resort! Rooms are arranged right within the animal areas and the attention to detail with regards to the overall theme is just amazing. Super clean and comfy, large bathrooms, top notch food at the pubs and lucky to have been there during the holidays to enjoy the tree and decorations. Disney staff is the most helpful and pleasant. Get the burger at Victoria Falls, it's the best burger ever!

Jared

Disney World has truly outdone itself with the Animal Kingdom Lodge! From the moment we arrived, it was clear that Disney has elevated their game in terms of class, professionalism, and overall atmosphere. The lodge is an absolute masterpiece. Everywhere you look, there’s beauty—whether it’s the stunning African-inspired architecture, the lush surroundings, or the incredible savanna views with animals roaming right outside your window. It’s like stepping into another world. The staff here deserve special recognition. Everyone we encountered was kind, attentive, and genuinely passionate about making our stay magical. Their professionalism and warmth made us feel at home while delivering that signature Disney touch. The attention to detail is impeccable, from the decor to the delicious dining options that showcase unique flavors. Whether you’re relaxing in the luxurious rooms, strolling through the lodge, or enjoying the breathtaking views, there’s a sense of serenity and wonder around every corner. Animal Kingdom Lodge is more than just a place to stay—it’s an unforgettable experience that captures the heart and spirit of Disney magic. I can’t recommend it enough and can’t wait to return!

Lacey Wright

Overall great location and amenities but needs to be upgraded. The rooms are a bit small in my opinion but it definitely gives safari theme. Being able to see the animals so close is also very neat as well. Side note, they didn’t have microwaves in the room, which was disappointing.

Meredith Sarko

I absolutely love this hotel. It's FREE to visit and see the animals. We love walking around this hotel during the holidays. We took the free shuttle from Disney Springs to the hotel. They even gave out marshmallows to everyone, even non-guests to roast in the fire. I bought the hot chocolate flight .. so good.

Abigail Taylor

Amazing lodge! Stayed in the 1 bedroom suite with club level access. It was the perfect combo for our family! Lots of room, excellent snacks, staff was always friendly and helpful! Can’t wait to come back again!

J P

It was a wonderful stay. The rooms are spacious, and the accommodations are well maintained. It was a little bit difficult to find the building names as they are not numbered however, there are several maps posted throughout the area. The rooms are nicely, renovated to be a newer blue theme for Mary Poppins. If you keep detail of the tile work, then you will see that the renovations were not comprehensive because there is old tile still on the floors before the elevators and etc. I don’t wanna sound too picky, but I have stayed in many different resorts with my children as we come to Disney every other weekend and I love the accommodations and the guest services, but I wish the hotel was a little bit more well-maintained. If you pay attention to the details, you will notice several areas need to be updated as well as upkeep. But overall, it’s a wonderful and beautiful hotel, and the people who work there are very friendly.

Jennifer Coffman

We were there to see the gingerbread house. What a wonderful, magical experience! I do not like ginger in any shape or form, but I loved the little ginger bread man cookies! A fantastic nod to the fall season. Seeing the little hut as a functioning shop was so darn cute... I want to work there! The flow was set up perfectly, and the line flowed beautifully... not making the guests wait long. Ate at the main restaurant... was excited to get in but not about the food. Unfortunately, it didn't live up to the 5 stars it's been given. We were disappointed. But the hotel itself is always so inspiring and magical! I got to hang out with the Floral manager, who gave me wonderful meanings and hidden Mickeys all over the lobby, adding to my already magical visit. LOVE LOVE LOVE!

Jared

Disney’s Grand Floridian Resort & Spa is the epitome of elegance and Disney magic combined! This resort is in a league of its own, with unmatched class, professionalism, and atmosphere. From the moment we stepped into the stunning lobby, we were transported into a world of luxury and charm. One of the standout highlights during our stay was the life-sized gingerbread house built right inside the hotel. It’s a true masterpiece! The intricate details, the sweet aroma of gingerbread, and the festive decorations make it a must-see for anyone visiting during the holiday season. It’s not just a display—it’s an experience that perfectly embodies the holiday spirit Disney is known for. The Grand Floridian itself is breathtaking, with Victorian-inspired architecture, beautifully landscaped grounds, and top-notch amenities. The attention to detail is everywhere, from the elegant decor to the outstanding dining options. The staff here are exceptional. Every cast member we interacted with was friendly, attentive, and dedicated to ensuring our stay was nothing short of magical. They truly go above and beyond to make guests feel special. This resort is a perfect blend of sophistication and Disney magic. Whether you’re marveling at the gingerbread house, enjoying the luxurious rooms, or simply taking in the grandeur of the surroundings, the Grand Floridian is an experience you’ll never forget. I highly recommend it and can’t wait to visit again!

Chris George

An amazingly beautiful resort at Christmas, though it is good at other times too. The lobby is just breathtaking. The lobby is quite busy at Christmas due to the life size gingerbread house. The restaurants are all good here. The monorail takes you to MK and Epcot.

Christy L

Disney’s Grand Floridian Resort & Spa is my favorite of the Florida Disney resorts. The main building is stunning in style and Victorian beauty. All employees were encountered over our week stay were friendly, polite, and so accommodating! Our room was tastefully decorated and so pleasant to stay in. The beds felt great too! We had a room with an adjoining room, we didn’t use it, however we could the neighbors too well! More sound proofing needing with those adjoining doors! We could hear the daily work phone calls and nightly snoring too well! The Housekeeping staff cleaned our room daily, and it was so nice to return to the room each day, after their careful attention. The pools and grounds are beautifully kept. Something I appreciate about G.F. is that all buildings with the rooms are close to the main hotel, grill, restaurants, pools. (Not the case at the Coronado!) At this hotel, the Disney Monorail, Boat, and buses are easily available to take you to the Disney Parks or Disney Springs. We look forward to our next stay at the Grand Floridian!

Lauralwell

The staff here are friendly and helpful. Unfortunately I can't give any further praise. This hotel was incredibly cheap through Groupon, and you get what you pay for. It's in need of serious maintenance, especially the elevators. They are rickety, slow and have damaged flooring and buttons. The room was decently clean but the blankets are thin, pillows are small and beds are not comfortable. One of the drawers in our dresser was stuck shut and there were not supplemental linens in the room. The in room coffee was terrible. The free breakfast was not good, cold food with limited options and you can't eat in your room. I will not be staying here again.

Christopher Culp

While the staff was amazingly friendly and prompt with responding to requests we had a few issues with the structure of the hotel itself. Our room door was not flush within the frame and let warm air and sounds drift in all throughout the night. Also, the breakfast provided was limited to a 2 hour period in which every guest of the hotel had to eat, causing a 40 minute line for the smallish breakfast offering. The elevators had several technical faults while we were there and were shut down completely for a half hour on the morning we left. The room itself was amazingly clean and beautiful and the beds were comfy. That, as well as the extreme friendliness of the staff, was enough to keep this a reasonably enjoyable experience.

baljinder singh

Budget friendly hotel. Rooms were fairly clean though the common grounds could be maintained more cleaner. Building seems dated and needs to be scrubbed and painted. Breakfast is okay and provides familiar fare; mostly crowded if you arrive after 8. Swimming pool bottom needs to be cleaned and seemed very dirty. Stay here if cost is a big factor and not too picky with clean surroundings.

Estrellita Boyte

Okay! So I have not even gotten in my room which yes I get the check in time. Stuff at desk was very not very nice. She was really short in her voice. However, the bus for the parks is a joke. Once a day bus service and your better off taking your car. Just a heads up.. Not worth the money. Okay so we are at the end of our stay, I would like to share what I know. Hair throughout the room. Total gross, and was very displeased with cleaning team. When checking in they had already given the double beds away. Mind you I paid for them and I checked in within the time allowed, ended up with a single bed. Loud at all hours of the night. Bathroom had black mold through out. Not trash bags put in the bathroom trash. The wall in the bathroom has water damage. I will not be staying here again. Stuff did not care and was like oh well. Do not stay here! I would suggest to stay away from this hotel till they fix the stuff going on and make it safe, and clean and mold free. Also the buses only run once a day. So you are very mislead about how they pull you in. Keep in mind that you can stay in a nicer place for 10 dollars more.

Jessica Harris

We had an awesome time here. The rooms were a little older and we had multiple issues with our room keys but everything else was great. The staff were incredibly helpful and friendly and were quick to fix any issues. The breakfast included hot foods and a good variety. It's close to everything and includes a free shuttle to the parks. Also the pool is HEATED which was great for swimming during the rain which it did on and off through our trip. They even offered to give us a discount since we had to stay an extra night for a friend in the hospital!

Mary Moffatt

My family and I enjoyed our stay at Kona Kottage. I will definitely use Florida Spirit Vacation Homes again. The unit was very clean as they stated. The security gates were well covered and we felt safe. We had a blast! Im looking forward to next year’s vacation! We will visit here again.

Manny Torres

We’ve been staying at different rentals from Florida spirit for past 10 years and we absolutely loved it. It’s been awesome every time never had any big issues and few times reach out to them about anything and they respond quickly and fix any problems. Check them out.

Carletta Granderson

My stay here was everything. My family really enjoyed themselves. This place had all the amenities needed. And we had more than enough space. I am in love with this place. We will be returning again soon. I give lily garden a 10-10.

Angela Brossoit

We rented a house for a week through Florida Spirit Vacation homes. The whole process and communication was exceptional. Our house was perfect, just like the photos. It was clean, exactly what we needed. Enough room to spread out. Pool was great.

Deloris Bailey

Beware! You do not get what you see!!! My family of 16 stayed at the Disney retreat home in the Champions Gate Resort. I chose this home because we needed parking for 4 cars (16 people coming from different areas). because the rules states… “Champion Gates Resort prohibits any parking on the street or grass. Vehicles parked on the street or grass may be towed at guest’s expense without prior notification.” This notice was also posted on the door inside the home. The listing of this home showed a garage available and two parking spaces in the driveway (the layout) therefore 4 parking spaces. However, upon reaching the home we discovered a vehicle occupying the garage. We unpacked groceries in the rain because we were told by a Florida Spirit representative that it was the owner’s vehicle in the garage and the garage could not be used. ( we therefore did not have use of the entire property of which we paid) We were told by Florida Spirit to park on the street( but the rules state it is prohibited). The representative did not return my call but instead texted to give me instructions to ignore rules and find parking on the street. The home was fairly decent. The downstairs looks like it’s newly renovated and it’s beautiful, but the furniture is worn. The pool area is nice. However, bedrooms upstairs are dingy and the furniture is very worn. I highly discouraged the rental of the Disney retreat home, and I questioned the professionalism of Florida Spirit employees.

Sheree Lati

It was great for the price. Their bed could have been more comfortable, maybe add a pillow top mattress pad and some better pillows. Fitted sheets would have been nice also. The hot tub was very dirty and I requested a few time for it to be clean. I guess the resort guests did not shower before entering. I loved the heated pool especially since the sunshine state was not so sunny during our stay. I loved the nature walk. The customer service was great especially Maria and Lynelle.

Ahlisha Jones

We stayed here 5 years ago and the kids absolutely loved it! Nothing has changed it is definitely the place to take a family on a tight budget. The covered pool is amazing. Movies at night pool lit up, so sweet! The staff are super friendly. Check in was fast! Our room had two beds and a pull out sofa bed, with small fridge and microwave. Clean bedding, room had comfortable blankets. Tile floors slippery when wet though!! Housekeeping could clean under the beds better, anytime i go to a hotel i always check for critters. Found lots of dirt. I'm sure its hard to keep up with though ad the resort is huge! 5 stars for sure tho.

Gina S. Q.

I was there at the end of August 2019. The room was just okay, everything was old, the bathroom pipes made loud noises every time we used the plumbing. The walls were paper thin and they would drill in the other room while we were trying to sleep. Maid service just knocked and entered several times, no respect for the do not disturb sign. My credit card was stolen right off the counter. After two days the water in the tub wouldn't go down properly. We were placed far from everything which was quite annoying considering we were there for a full week. When I asked to be upgraded due to all of the above, they said the only difference would be a pull-out sofa. While it wasn't horrible, and the location itself was decent. I would not stay there again with my family.

Heather Amburgey

The amenities available were terrific. Two pools, one covered, one open with barside. Courtyards. They offered a playground, a tennis court, volleyball nets, soccer field, among other things.The landscaping was nice. A restaurant, buffet style. The staff were informative and friendly. The rooms were a good size. The beds were comfy. A/C. Refrigerator. Microwave. You can tell it's an older model that someone put some fresh paint on. It's done fairly nice. My only complaint is the room I stayed smelled like mildew and had a dampness to it. However, my friends room was fine. That's my reason for the 3 star rating. It's a low cost for a family on a budget with great amenities. But it does have some set backs.

Lisette Alba

The resort room is quite spacious and updated. I love that there are two sinks, one is outside of the actual bathroom so two people can get ready at the same time. The covered pool was great! The restaurant is only serving breakfast for take out right now, but it was delicious and adequately priced. All the staff members were nice.

Jacob Bachta

This property was a pleasant surprise. It’s a sprawling older motel-style complex that last operated as a Days Inn. The current owners seemed to put a lot of money into renovations both inside and out. The grounds and common areas were clean and well kept, and our room looked pretty fresh as well. I found no housekeeping issues of any kind. The beds were comfortable and equipped with quality linens. I didn’t have many interactions with the staff, but the few I spoke with were all very pleasant. On top of this, the location is phenomenal for visiting Universal. There’s also an onsite Indian restaurant with great food. I really can’t think of much that needs to be improved with the rates being so reasonable, and I’d stay here again in a heartbeat.

Luis Calderon

I’ve been a regular guest here because the convenience of being close to Universal and the nice pool make it unbeatable. While some rooms could use a little extra care, others are in great shape. With rates often under $100, even during high peak times, prices are still worth it. However, this stay was different, and I’d like to address a specific experience. We requested a late checkout at 3 a.m., but the gentleman at the front desk asked us to call back after 7 a.m. We did so at 7:15 a.m., but the front desk representative who answered seemed to have an attitude, though she did grant the late checkout. Throughout the morning, though, we were interrupted several times with knocks at the door and calls to re-confirm the late checkout. When we answered, the same team member seemed more focused on lecturing us on the “correct” way to request a late checkout. At checkout, we explained the situation, and the front desk agent—who was also the one on the morning call—appeared ready to argue until the manager intervened and simply said, ‘You got your late checkout, don’t worry and bye now.’ While I appreciate the accommodation, the interaction wasn’t ideal, and I hope they work on handling guest requests more smoothly. Despite this, I still love the property; the food at The Table and the breakfast options are fantastic.

Nikki Pelletier

DO NOT LISTEN TO ANY OF THESE BAD REVIEWS!!! This hotel was perfect ! Very quiet! Very clean ! Great accommodations !! This is my second time staying here and I will keep coming back ! very cost effective and close to universal. Perfect for what hubby and I needed. Plus we loved sitting in the common area in the morning beautiful view of the morning sky. Very simple but as we wanted to spend more time exploring than sitting in the hotel it was perfect .

918Kiwi

My stay here was very short, 1130pm to 830 am. The room was adequate. Pool looks nice. I would have given a higher rating, but the fact that there is no drinking water anywhere, free or to purchase is unbelievable! I flew into town for an event at Universal. After 4 hours at the park I figured I'd be able to find water at the hotel. Nope! Had to settle for the soda machine that dispensed only Pepsi soft drink products. So bring your own water or be happy with Pepsi!

Christina Grant

They don’t rent to locals. How ridiculous is that? And the reason I received was that it is their policy. That is the response they have trained their front desk with. So now I have no place to stay and I’m still out the price of the room for 2 days because they keep this information hidden on the website. I’ve never heard of a policy like this, not sure why i would scour their website for such a pointless policy. I will be sure to let people know this place would be the worst mistake they could make. To be honest I think i need to thank them for sparing me and my 8 yo a horrible stay. Thank you 🙏

Christopher Whitehouse

Our fourth visit to this site different Villas each time. Great location just off the192 on highway 27 friendly staff and the site is maintained well. Lovely little Irish bar right next door. Our only issue was that the community pool onsite is advertised as heated by solar power but it certainly wasn't. The hot tub wasn't working either. We reported this to reception and to be honest they were clueless as to what the problem was. The lady there said it was under new owners well let's hope this is not a sign of things to come. No problem with the Villa

Kaelen Kotecha

FANTASTIC!!! Definitely come here, it is a great resort eith fabulous facilities and friendly staff :)

Adele Louise

Lovely staff and dutches was cool too 🙀 Nice games room that included toys for little ones. Clean and smart pool, plenty of books and games. Staff were very kind and informative. Villa was amazing. Im so sad I had to leave :(

Lindsey Jones

Stayed in a Executive home plus and apart from it being very large (too big for what we needed) I wasn't impressed. I didnt like the very out dated decor, the water coming out of the showers smelled, the pool filter struggled to clean the pool properly so was reluctant to get in it - and if I called an engineer out and they found no problem I would be given a hefty call out charge so decided not to bother. I found the instructions to clean the towels when we leave and if possible strip the beds a piss take quiet frankly and would definitely bot stay here again. Having the groundsmen whizzing around the house at 8.45am cutting the grass was also unreasonable as these are holiday homes and many people are not up early because they are on HOLIDAY! The main bedroom mattress didnt fit the bed so we were forever loosing our pillows down the back of the mattress and they say they take an inventory of the property but don't have the decency of leaving us a copy as residents could be fleeced with no leg to stand on! Bot my idea of a luxury holiday that I am uaes too. Think I will stick to my 5 star hotels !

John Moya

HIGHLY RECOMMEND!!! BEAUTIFUL CLEAN BIG!!! HUGE POOL IN THE BACK HEATED WIT HOT TUB CLOSE TO ALL RESTAURANTS AND ATTRACTIONS WHAT CAN BE BETTER!!!

PMS R

This a good budget option with clean rooms and good beds. Their service is good and they provide free bus ride to universal. It's very close to most of the restaurants. We stayed there recently . Will recommend staying there if you don't need anything fancy but good clean room and service.There was no breakfast option but there was do much of restaurant around. We also had little challenge with wifi but we ignored it as we were on vacation. I will definitely stay there again.

Ryvitt

Aside from a little confusion our stay was great. Just stayed one night and arrived late at night. It was a good change to have been greeted by a very warm and happy person. Desiree who was working the front desk is an amazing person who needs to be recognized for her super happy and friendly personality. That greeting alone was worth the stay

Lori Rittel

Close to airport. Friendly staff. Clean room …elevator was very slow as you share it with the cleaning staff. Awesome view of the pool. Older place but got a good price through booking.com.

Artha R

Definitely recommend this place. We stayed 3 nights. Service was good. The bathrooms are very clean. They held onto our luggage while we went to get the car. It's close to universal n there is shuttle. Only drawback was wifi was not working for us. There was no breakfast but that's not a problem as there are multiple restraurants. Overall a decent stay for the money we paid

Jason Frampton

The gentleman at the security check in. Said welcome to your second home. That was extremely wonderful after a long days travel. Additionally, every time we returned after shopping he remembered and said once again welcome back home. He made the stay amazing. However, I did not catch his name but nevertheless a very helpful and jovial man. Well done !

scott mcgrorey

Solara resort. Overall the clubhouse was nice. The food and drink were on par with what is expected at a resort. The pool was clean and appeared well maintained. The cabanas were not free but had fans and kept us out of the sun. The surf simulator was awesome. We have never used it before and always avoided it due to the price. After talking with the staff they had some pretty great deals. The staff includes one of the world champions of surf simulator riding. We managed to have everyone in the group up and surfing in no time. That includes children as young as 7 and grandma at 70+. If you stay at Solara make the trip up to the surf simulator, 10 rides is worth the 50$.

tonia butts

This is a beautiful resort. The homes are beautiful and spacious. Parking at the homes is minimal. You may have a one car garage or two. There is no parking on the grass. The resort has two areas of housing, the main resort and additional housing across the street. We were across the street and drove to the club house area and big swimming pool and kiddie pool. Overall, it's a great stay!

Chelsea Bridgewater

Our family enjoyed the clubhouse. I stayed in the kids pool side with our 2 year old. So nice to have that area where she could walk freely without a floatie on since it was shallow. The water slides and sprayers were fun for her too. Also enjoyed some adult beverages while out there. Another family member went to the restaurant and said it was good.

Debbie “Pumkin” Gray-Brennan

The pool was amazing! Kids had a splash pool which was perfect especially for my 1 year old grandson and 2 year old granddaughter. They had a blast and were able to stand in the water and walk all around the pool

Cindy Howes

Great place for a vacation. Many different outdoor pools. Wave and splash pool as well. Private spa pool in the townhouse. Big rooms. Game room in the unit. Kids love it.