Rebecca N
Pros- rooms are a good size and the
Maintenance team were friendly
Reception staff friendly
Cleaners cleaned the room well
Good size pool
Pizza was good and well priced in the pool cafe
Pool towels were always available
Cons - Not walkable to attractions or the main parts of international drive; Only has one transfer bus for universal, doing one trip at 8.30am but not returning until 8pm (the park closed at 5pm). The one transfer bus has limited capacity so you can’t always get on the bus as it’s busy.
Rooms are dated, which wouldn’t be an issue if everything worked but we had multiple issues. Most got fixed once we asked. The dishwasher tray was corroded so we asked for another which we got, but that was also rusty. The dishwasher did not work, someone came to try to fix it but we couldn’t be bothered to report it again.
There is a washing machine (which was broken on arrival and later fixed) but it’s not very good.
TV’s need retuning, channels in one bedroom were fine but the other two were pointless.
Windows don’t stop any outside noise coming in such as the hotels staff using the leaf blower at 5am, the noise from people outside the rooms or the DJ music.
Checkout was supposed to be 11am but the cleaners told us it was 10am so we had to leave early.
Late checkout needs to be requested on the day. It’s $25 per hour and only until 3pm. There were no rooms available for us so we went to another hotel which worked out cheaper and we had it until 6pm (although not a luxury hotel, it felt like one after staying at floridays)
We were a big group and all had issues with our rooms. None of us would return.
Donna Lester
Marlow check me in. From the moment we got there she made us feel special. Our siute was huge and very clean. The resort is beautiful with a huge poll and fresh towels out by the pool so that you don't have to lug them back and forth. There are lots of places near by for food if you don't want to eat at the resort. We had a great stay. We stayed the night before our cruise and 2 nights afterwards. Will definitely come back if I come to Orlando.
Christina H.
Positive experience! We were unsure of what to expect as the reviews are mixed. But we would absolutely come back!
Amazing location. Right by everything you need - lots of food, supermarkets, and close to Vineland outlet.
The rooms were spacious, big fridge etc and washer/dryer. We were super lucky to get a 5th floor with a nice view (Building C, 507).
I’d ask for above second floor, as otherwise it looks like it would’ve been a different experience (seems dark and no view…).
Rooms were clean. Windows had no sound proofing, so I would recommend ear plugs just in case. Seemed like the floors have been updated since it was built. Furniture all looked fine!
Bathroom was outdated, and our sink drained very slowly. Shower head is low and not adjustable. Light in shower didn’t work.
Pool area was nice but VERY crowded (end of July) and far from enough sun umbrellas! I think we counted 5 or 6 umbrellas, which is not good enough for Florida sun. There should at least be one umbrella per 4-6 loungers.
The pool was often a bit dirty, you could see grease/dirt and leaves floating along the edges.
There is a Starbucks which we used many times during our stay, which was awesome.
Despite the small things we had a great stay and would definitely be back. Very nice resort overall, very ‘Florida’, and great value for money. Will probably see you again soon! We have been to Florida 12 times and will keep coming back so it’s great to have found another good place to stay.
(stayed in July-August 2025)
Lu Lontra
We stayed for 3 nights as a family in a 2-bedroom apartment (one of them a suite). The floor was extremely dirty — our socks turned black from walking around in minutes. The fabric sofa looked very old and worn out. The kitchen water was white and cloudy, so we couldn’t use it for anything. The bed sheets were dirty around the edges, and the curtain was torn.
There weren’t enough utensils for the 4 of us, and there was nothing to cover the dining table. The beds were very uncomfortable, especially the master bed, which had a hole in the mattress.
The pool area was nice, but there were people eating and drinking inside it. The restaurant served decent food for a fair price, but that’s about the only positive thing.
On our last day, a Friday, they started pressure washing the floor of Building B (where we were staying) at 8 a.m. The noise was extremely loud, and since there were no soundproof windows, everyone woke up immediately.
I would not recommend this hotel to anyone — especially in a city like Orlando, where there are so many better options. We paid a low rate, but it was not worth it. I couldn’t wait to leave. By the end of our stay, I honestly felt disgusted and had to wear shoes all the time inside the apartment.
Hang Duong
We stayed for 3 nights in building D, room 606, 2-bedroom suite.
Positive: room was big with a full kitchen and a large dining room table which accommodated 6 people. 2 pools and a hot tub. Towels and chairs were available for use. Good location to Disney
Negative: no water pressure in showers (that was the worst for me after a full day on the go, one needs a good shower). The light outlet in primary bedroom did nor work. The dishwasher needed to be replaced. Room can be updated.
My Booking
