Matt S
Needs a major update before giving this a better review.
Rooms are beat down. Amenities are in need of repair. Hallways smelled like weed the entire time. It's not a terrible resort, but it definitely needs some love. Owners need to thin their pockets for a few years and put the money into deep renovations. It is a convenient place if you have a larger family and need a multi-bedroom villa. However, being in Orlando, there are many other options that provide this, at similar price points.
JoAnne Ellefson
Stayed March 2-7-2025. 3 bedroom 3 bathrooms, 7 ppl. Enjoyed our stay, liked the room, kitchen & washer & dryer. Could use a up grade to the furniture, but didn't bother us. Close to Shopping & restaurants. Loved the pools & Hot tubs.Great location to Disney & Sea World. Will stay again.
Kimberly Sullivan
The service checking in was fine. Pleasant front desk. The rooms and the parking were the problem. The rooms are very dirty. Stains on all the chairs and living room furniture. Carpet was old and smelled of mold. For $500, that’s ridiculous. I will not be returning. In terms of parking… there is not enough parking available for the number of rooms. We literally drove around for almost an hour after coming back late from the parks. Location is good, staff are nice, rooms are horrible and outdated. Definitely a thumbs down. :-(
Brian Lambers
Lake Buena Vista Resort Village: A Failing Resort Unworthy of Your Stay
When booking a vacation, you expect a smooth experience, a comfortable stay, and a staff that values its guests. Unfortunately, Lake Buena Vista Resort Village & Spa failed to meet even the most basic expectations, leaving us frustrated and regretful. This resort, which once may have been a respectable option, has clearly been left to decay—both in its physical state and its customer service. If you’re considering this place for your next trip, think again.
The problems began the moment we arrived. Despite having a confirmed reservation for a specific accommodation, we were given a completely different unit—one with fewer bedrooms, bathrooms, and beds than we had booked and paid for. When we brought this issue to the front desk, rather than receiving any solution, we were met with a front desk associate that wanted to charge us additional to get our original booking. After a great deal of unnecessary hassle and arguing, they finally agreed to move us, but the situation somehow got worse.
Our “upgraded” room was located on a floor that had significant water damage. Industrial-sized dehumidifiers were running constantly.
Other places are cheaper and better with less stains on the carpet.
Mista Jay
Not a bad resort, but not great either.
I'm not sure how this place ranked highly on trip advisor in the past, but they've let the place go downhill.
Group of 8, 2 suites, we requested that they be close together, or at least on the same floor.. didn't happen.
The rooms are spacious, but dated with old furniture. The hall on every floor smelled badly of dirty carpets as soon as we stepped out of the elevator on all floors. Pool is small. No coffee in the lobby until 8 am apparently. The AC never worked in one of the rooms during the 5 days we were there, and didn't work in either room for the last 3 days.
Apparently it went out in the whole building, we weren't offered another room/building and no compensation for not being able to stay comfortably in the rooms.
You can stay at better places in Orlando for the same price. Next time we will.
My Booking
