Bryan Gay
I’m a Marriott guy, so I didn’t stay in the hotel but I attended a conference in the hotel and it was really nice.
The conference chairs were some of the most comfortable I had used in a long time. Same with the lounge chairs scattered throughout the conference center. Plenty of options and they were all comfy.
Staff service was very fast and everyone said hello.
Smily One
I don’t know where to start. The service is pretty amazing at this location. We also tried the regency club access. I feel they could offer more variety items for breakfast service. And it is pretty much the same items everyday. From DJ and Prakash at security. Ms. Courtney, Cinthia, Jennifer at the front desk, they are all very heartwarming and professional, Especially Ms. Courtney and Ms. Cynthia, sinceI met them in person. Beware of certain Doordasher delivery guys stealing your order. The Dasher went to the lobby, took a picture and left with the order. The security camera caught the incident. Guests are losing their orders to a couple bad apple dasher. They should smile to the security camera. My other hiccup was broken usb outlets in the room, not one was working. I couldn’t charge my phone in the room. The house keeping ladies were very nice too. Everyone greets you with a smile.
Shainey Marcus
This is my second time staying at the Hyatt regency Orlando. The location is fantastic. There are several restaurants and attractions within walking distance. The hotel itself has several restaurants as well as a convenience store. Overall, the restaurants are very well priced and affordable. The rooms are very nice and clean. There are two different pool areas and activities for children. The meeting rooms and conference accommodations are spacious and open to the outdoors. The hotel staff are very friendly and helpful. My only complaint is the parking is a couple blocks from the front door. I would recommend dropping your luggage off with a friend at the front door, then parking and walking back to the lobby.
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J R
Excellent hotel. The best all-around hotel I have ever stayed in. Beautiful design, lobby, great bars, pool, restaurants, and shops with extended hours. The only negative was the breakfast options and menu for business meetings. You can't have even continental breakfast without properly cooked eggs and bread, which we did not find.
K Leget
I’ve stayed at this resort before. This is the second Hyatt Regency I’ve stayed at in the last month. It will be hard to get me to consider them in the near future. I made a reservation for a three night hotel stay here months ago, and they gave me a rate of $339 per night. Today, two days before check in, I took a look at their website, and the exact same room is now listed for $157 a night! I contacted the hotel and they sent me to reservations Where they (Sherrill) told me there was nothing they could do about it. And if I was to cancel my original reservation, I will have to pay one nights stay of $339. Not customer friendly at all to not honor the current rate available. Bookings BE AWARE! Shame on you Hyatt Regency!
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