latrice williams
For everything that I had a concern about, there was a quick response to resolve it. Other things that there were no resolutions for would be the inability to get into the popular hot tub and the movie room that didn't exist anymore. The breakfast was my highlight and it was amazing. Customer service was top notch. Thank you all for a great stay
Jennifer Will
We had a great stay! The room was spacious and had everything we needed (and more!) Each room comes with a full sized fridge, cooktop, toaster, microwave, pots, pans, utensils, plates, bowls, cups and cutlery.
The front desk staff were always pleasant and check in was quick and easy.
Breakfast was delicious and there were always plenty of options and things were replenished frequently.
The pool and hot tub were well maintained and a good temperature.
The hotel offered free washers and dryers which was nice. You do have to supply your own laundry detergent though.
Overall a great place to stay!
Deborah GATTA
Would have given 5 stars if all the elevators were operational.
The breakfast buffet was good. The egg omelet would have been better if the cheese was cheddar (and not what seemed like Velveta), but the waffles were great (and they had 3 machines, so the wait wasn't as long as usual and they could be eaten hot 😍). And the waffle toppings were an unexpectedly wonderful touch. (Wish I thought to mix the blueberry or cherry compote into the plain yogurt.)
The pool looked very inviting.
Check in and out was fast.
Overall a good value, especially if you were staying for a few days or more and could make use of the kitchen.
Douglas sexton
Pros: location and customer service. Pleasant woman who checked us in, very friendly and professional.
Cons: As a dedicated platinum IHG member this is probably the second most disgusting property I’ve stayed at. The room is completely outdated, with a severe musty odor. Sticky worn out carpeting. Sticky laminate floorings. Stained furniture. Pillows that were stained a fraying. It was more comfortable for my kids to sleep on the floor than the paper thin pull out couch mattress that was stained and the frame protruding through. Bathroom wasn’t provided with toilet paper. Cracked and molded caulking in the bathroom, with stained shower. The caulking has definitely been applied multiple times layer upon layer, and not properly fixed. AC unit that blew out musty air like the filters haven’t been changed in years. Broken microwave. No utensils in the drawer. The online photos DO NOT portray the presence of the rooms at all. This hotel needs a complete overhaul!!!
Akshay Baheti
Decent size rooms, loved the space.. very much comfortable. Breakfast was complimentary and had various options. however cleaning service was not good, used napkins were folded and kept back instead of replacing with new ones. Stayed for 2 days and 3 nights, I would have expected them to clean the bathrooms a little bit especially the sink space.