Shawna Jones
This place is so run down and disgusting. The customer service is even worse. We paid for a 2 bedroom and were put in a 1 bedroom they claimed something was done in mistake in confirmation. Told me if I wanted to pay to upgrade I could. I told them I already did pay. Then I asked for a playpen at least for my baby since 5 of us were in a room that slept 4. They told me I’d have to pay for it. At check in I was charged $25 a night for resort fees when half of the stuff was closed the restaurant the rock climbing etc, the pools were ok but shared w 3 other hotels. Nobody cares about this place. The floor is so dirty my baby got black legs from crawling on the ground. Do not stay here there’s so many other places to stay in the area similar price way nicer. Checking out and going to Sheraton vistana resort that is an actual resort not a run down filthy hotel
Cheryl Banks
Claudia and Shianne were most helpful in getting us settled. We had the best sleep ever! This location is the most idea. We have all shopping near by, we are close to Sea World, which is our favorite park. The mini-golf course and water park on site are awesome! This is my third stay at this location and it was my first time staying with a viewpoint on all sides! This end unit was perfect!
Jason Vaughn
Rating depends on situation. If you just book a room for a week for $5-600, it’s worth it because of the location, having a full condo etc.. rooms are decently cleaned and maintained, but are dated. We’ve come here for 20 years because my parents are timeshare owners, it has basically not changed or updated in that time. Now to that point: if you are a timeshare owner here, it’s a giant rip off. Owners pay tens of thousands of dollars upfront and thousands more every year in maintenance fees. For that kind of money, they should be staying in luxury, and calypso cay is NOT luxury.
Lydia Love-Adams
Family Vacation age range 1yr-72yr 2 kids 5 adults.
The property is older but immaculately kept and updated. Cold AC, clean, and extra comfy beds and bedding. The Condo was more than spacious for the eight of us . The kids had room to play in the Living room while the Adults cooked ,ate, and/or watched TV. Pool area was very impressive.
Tracy
We booked 2- 2 bedroom room. We were given 4-1 bedroom lock out rooms. That was no problem. We brought friends that were in 2 of the rooms and me, my husband and 2 boys were in the other 2. The a/c in one of our rooms was not working. We checked in on Saturday. The a/c could not be looked at until Monday (record breaking temps in FL right now). They offered to move us to a one bedroom. We can't leave our boys alone in a room and a 1 bedroom is not big enough nor is it what we paid for. They suggested we find another option and try to get transferred to another resort. They were unwilling to help with anything except a 1 bedroom. I DO NOT RECOMMEND THIS RESORT. THEY DO NOT CARE ABOUT THEIR FAMILIES THAT PAY GOOD MONEY TO STAY HERE.
My Booking
