Sarah F.
Pros: so close to the boardwalk and Epcot! We loved walking to the park and back to the hotel. We stopped and ate, watched entertainment, and had so much fun. It was such a vibe! The hotel is old but the lobby is beautiful. We loved hanging out and exploring.
Cons: the walls are thin and our neighbors were screaming in Spanish nonstop from 6am on. Our room 6160 had zero hot water either day we showered. None! Parking is a scam. Valet is a separate company and try to get you to park at the Swan or use them even though there are spots at the Dolphin! We had the hotel manager fight it out with them on the phone and ended up being able to park on site. Absolute scam artists. They don't tell you parking is $36 extra per day. They also double charged the $45/day resort fee we already paid through the booking company, so we'll have to fight that out. Drinks are good but prices are insane. $9 for a kid's Good to Grow 6 oz drink. Triple grocery store price. Old fashioned $17, bottled craft beer $12. Insanity. And on top of it, the buses were only available at the Swan due to a convention. Crazy overpriced for the weekend amenities.
Overall, it wasn't worth it and we definitely won't be back.
Melissa T
My one request is bigger beds. We got a room with doubles and they felt incredibly small- but, everything else was great. They have shuttles going to all the parks- and you can resort hop for food and to check things out. Convenience store on site as well as coffee and amazing Sundaes. We didn’t hit the other eateries as we ate a lot at the parks- but they had several options for lunch and dinner as well.
bryan r Blume
We have stayed here and their sister property a 3 or 4 times and have never been disappointed. Good location, clean, comfortable rooms. This time we stayed on the second floor, which is below the lobby. We were at first disappointed as we walked down a somewhat gloomy hall, only to be delighted by dual balconies one of which was tree shaded and overlooked the lagoon! We'll be asking for the corner room on 2 again!
Lesly Duran
Walked Miles all the way to this room and curtain is broken. Do better. I don’t want your customers to leave a review like me And there is no elevators to get to your room walking Miles No thank you for me. Disney and Marriott do better. I don’t want the curtain broken. Overall, Pizza was very good. That kind of covers it up here. One more thing no Disney movies.
Melanie Crossway
Other than the check in process for elite platinum members, which was a little rocky, everything was terrific. They were so kind and accommodating. There are multiple choices for food. Fuel has food and drink and froyo. If you want a quick dole whip look no further! A big shout out to the housekeeping staff! What a hard-working bunch! The rooms are spacious, clean and very comfortable.
My Booking
