Michele McKenley
My room (17008) was clean, comfortable, and featured excellent air conditioning along with a great view! Although the bathroom could have benefitted from better lighting and the showerhead was somewhat outdated, the water was warm and had decent pressure. Todd provided outstanding bartending and food service at both the lobby bar and the pool grill restaurant. The staff who worked at the pool grill restaurant on April 4, 2025, around lunchtime were attentive and helpful. Lastly, the elevator operated smoothly and quickly!
Chantel Barger
Let me be clear I never write reviews but this hotel deserves to have an honest review so people can be warned.
The location of the hotel is great and the tower rooms are good, especially the Disney view. However, that does not make up for the poor customer service, cold pools, and mistreatment of guests.
With the daily resort fees plus daily parking fees you pay, it makes the value poor. When you arrive you get a "free gift", which is go to a desk where they provide high pressure sales tactics to get you to commit to view another Wyndham property while you are there to buy a timeshare. The elevators were always messy with spilled food and drink and often smelled of Marijuana, our floor also did at one point too. The pools are supposed to be heated; one is barely heated and the other is not, so no one used it and it and we couldn't swim in Florida, on vacation.. They ran out of towels at the pool often. At the poolside bar, gratuity is included in the bill but not all servers tell you that upfront so you might tip twice without knowing, and the food and drinks are not cheap. You pay a hefty daily resort fee but unless you take the "free bus" to a disney property you are paying for something you are not using. You also have to pay for daily parking and spaces are not guaranteed and can fill up fast.
Joe Knape
Exceeds Expectations--Perfect Location--Unmatched Service and Attention to Details--Resort for Every Age and Visitor.
I was fortunate to stay at Wyndham Lake Buena Vista Disney Springs Resort Area for a business trip last week. I was greeted by an amazing front desk reception team that took great care and provided excellent service. Paula M., Emily, Willette, Danilo, and Yomaris could not have been more generous and kind with all of my requests. The lobby bar has a fantastic selection of great drinks and a happy hour. Then I walked to Disney springs. When people say this resort is close to Disney springs it is even closer. The next day I went to the pool bar which has at least 6 televisions and fantastic food and drinks. I recommend staying in the tower for the breathtaking views. Also when I checked out and couldn't find my sunglasses I was devastated. Went back to hotel and Gloria A. from housekeeping had located them and put them in a safe place which really made my trip. I was already so thrilled about my experience I felt like I had to share it and I will certainly go back. Keep up the great work at this resort.
KERRI PLETCHER
We had a great a stay. Our hotel was amazing the breakfast buffet was amazing every morning. Enough to fill us up all day. Bathrooms need updated. The water pressure in shower is not great, lighting in trh bathroom is not enough or bright enough, Beds are comfy. Very clean and the staff was wonderful. Loved that Disney springs was right next door.
Corina S.
Great location!! It's so close to Disney Springs. You can walk if you wanted to walk there. The room was clean. The hotel was quiet. The only thing that we had a little problem with was the toilet was a little difficult to flush. But other than that, it was a great overnight stay for my husband and I. I loved that we had control of our thermostat! We like the room COLD. The pool is very nice. They have an outdoor bar by the pool that serves drinks and food. We would definitely stay here again.
My Booking
