5 Star Sharm Holidays

Gideon Roberts

My family and I spent 5 days here recently - absolutely everything was excellent. Room was charming, large and spotless. Breakfasts were superb - if I was to find a single fault then it would be the coffee, specifically the Cappuccino - nothing really wrong apart from not as world class as everything else. Restaurants - we found the Italian restaurant to be the best of the ones we ate in. Lunch at the pool was excellent as well. Every member of staff we interacted with were fantastic - charming, well educated and cared deeply about the service they provided. Life guards were great - knowledgeable, fun and very professional. We snorkeled from one pier to the other - around a 40 min swim a few times - very enjoyable and the lifeguards kept an eye on us and radioed between themselves and the cctv operators to ensure they could intervene if required. Whilst the resort is not cheap by any means I felt that the hotel was very good value - the exceptional staff probably making the most difference. The resort covers 90 acres and it was around 40°C when we stayed so the golf buggies and drivers were very much needed and appreciated. We'll definitely be staying at Four Seasons again, in sha Allah.

Joelle Younes

Our stay was fantastic Great hotel with luxury amenities. I've never seen such a high level of attention to detail and professional service, clean and huge. The hotel has a golf car available 24 hours a day to transport guests within the hotel. We went to the Wahi pool and restaurant on our first day. The entertainment was pleasant, and the pool was also enjoyable. Luna was our destination for 5 days, a stunning pool with a stunning view, and the staff, especially Jaalal and Marco, were extremely professional and welcoming. Abdo is truly sweet and keeps you hydrated with his cold towel, refresh spray, and cold drink throughout the day. We visited Zitouni, a Lebanese restaurant, for dinner. The restaurant is wonderful. The food was delicious as Chef Jean-Claude recreates the authentic taste of Lebanon, and the service is excellent. Hamada deserves special thanks for his excellent and professional service . Thanks to you all, our vacation was fantastic. ❤️ 💙

M K

The best resort experience ever. Very friendly staff. Services = 10/10. The rooms are very well cleaned and cooled. Easy access to the beach with lifeguard on duty. Golf carts are available to take you around the resort and to soho square 24/7. Delicious food. In-room dining is delicious and available 24/7. A relaxing & elegant resort that suits family & friends. Would definitely visit again.

Turkiah Alshahrani

The hotel itself was quite nice and comfortable. The room was clean and , and the staff were friendly and helpful. However, I was disappointed by how expensive the additional activities and facilities were. Things like the spa treatments and basic food and drinks at the hotel restaurants were all quite pricey. While the hotel was good overall, I felt the high costs services detracted from the value and made the trip more expensive than expected. I would recommend the hotel, but advise future guests to research the pricing of extras beforehand.

Kiran Noor

This resort was amazing in every way. We did not want to leave. The property is massive. You can call for golf case to take you around everywhere. We tried all the restaurants and they were all really good. The food was always fresh and delicious. Our favorite was the Asian restaurant. But the best views for dinner is the reef grill. The beach is really nice and you can see amazing fish right from staring into the water. This is somewhere you come to relax . It’s very quiet, which is what I prefer. The rooms are very spacious. There’s an old side and new, we stayed in the new. Bathrooms have standing shower and soaking tub. Salah in guest relations was hilarious. He’s such a people person and anytime we ran into him we were laughing for hours. Mohamed in guest relations was so kind, friendly, and helpful. We had such a good time that we even extended another day.

piotr wsm

good holiday but, does not deserve for 4 stars hotel, max 2. Because of the very nice staff in this hotel that works there I gave 3 stars for them. The hotel needs renovation, rooms and bathrooms dirty, furniture old, needs replacing. The door opening system is old, the cards to open them are constantly reset. Safe and phone in the offer but, nothing worked. Apart from that a nice place.

Mohamed Abdo

At the beginning of the trip, we waited a long time at the reception and were about to leave the hotel, but when we received the room, the employee Ahmed welcomed us very much and did not delay in fulfilling the requests. The rooms were very tidy and clean. I thank the room arrangement department very much. It was a clear effort and good work. We will repeat the visit as soon as possible. Room 1301

Georgina Thompson

Myself and my family are currently here. We are so happy with the place Great selection of food. The bbq at the pool is amazing highly recommend booking it Great location Islam are room cleaner is absolutely amazing. So thoughtful and kind. A true gentleman

X

No food variety, old room furniture, sea was always closed, the sea was super rocky that you can’t walk without wearing footwear, sea snacks wear always bakeries. Housekeepers would not do the basic water refill unless you ask them, animators would walk around asking for a good review from guests sitting around regardless of how your experience was. Those were only a few examples for a low quality hotel. If I could give 0 stars I wouldn’t .

Ingrida Dapkute

Rooms are quite simple, but the cleaning was good. Abdul was our cleaner, he was really nice and cleaned the rooms very good. The food was good. Pools and the aqua park were normal.

Kulvinder Sodhi

This is a fantastic hotel . Staff are very lovely kind and friendly we had an Incident and they were marvellous at helping us out when unfortunately we needed hospital treatment. The hotel manager and the hospital relations manager visited us and provided complete support and help during this difficult time ( sent us a beautiful flower bouquet and a basket of fruit) provided full taxi service to and from hotel at no charge to us. Very genuine honest friendly staff throughout the hotel.

Mohamed Tolba

Hotel is nice and quiet, view of the mountains is good. Food is average mostly, and rooms need better cleaning especially in the bathrooms. Animation and entertainment team were the best (5 out of 5 stars).

jamie shore

Nice hotel with decent facilities. Pools on the roof are great with the breeze. Rooms dated but I believe it's being refurbished soon. Food ok with choice that suited me. Staff lovely. A bit of a nothing location in what would describe as a run down area. Would I go again ..yes I would especially after the refurb.

Edward Taylor (Barnaby)

Overall good value and a great place to relax and unwind. The public areas are comfortable and well maintained and the staff are friendly and helpful. The food is good, perhaps a little limited in choice at times but varies well day to day. The bar staff are friendly and happy to help you and being drinks to you and take table service orders as they pass. The rooms reasonably spacious and clean. Very comfortable beds. Housekeeping have made a different model on the bed with the new towels everyday 😅. The pools are clean (4 separate ones) two on the roof, at opposite ends so the adult relax pool is well away from the family one. For the two downstairs, the spa pool is mostly in the shade so good to relax in out of direct sunlight, the other in its own courtyard. The spa itself was excellent, the services were well executed. The Sauna, steam room, gym and Hamon were all clean and well cared for. But…. There are some rough edges here and there that make you question if it’s really a full five star experience. The bathrooms need a refurb. Everything works, but the caulking round the bathtub is cracked and bits missing, the shower head is clean but the holder/casing is fixed and showing its age. It’s a tub with shower so at 6,3” I had to almost bend in half to get under it. In the rooms, the cupboard doors are slightly out and don’t close neatly. The door card mechanism worked every time, but the mechanical part was a little warn and had a slight knack to open first time. The mini fridge works and is provided empty, and no option to have it filled. Water bottles are provided each day via housekeeping which are placed on the side so you need to pop back during the day to put in the fridge yourself if you want cold water for later/night. All small things that do add up at times and make you go hmm. But would I stay here again? yes I would happily.

Mariam gulbatashvili

I do not recommend this hotel, first of all, the room was not clean, there was a smell and there were hairs in the bed. All the chaise lounges in the hotel had such a dirty surface that it was impossible to lie down, the service staff was kind, but our vacation was ruined because of this hotel, we stayed for 2 days and then moved to another hotel in exchange for an additional payment. I don't know by what criteria they evaluate it, but it's not really a 5-star hotel, it's at the level of a 3-star hotel.

Aleksandra Hyjek

I wouldn’t recommend coming to this hotel. I will start with the positives and say that the room we had was very nice but we did get a free upgrade on arrival which was kind. However speaking to other people staying closer to the sea, the rooms were old and unsatisfactory. The swimming pool was great and the grounds in the hotel were well kept. The staff were very kind and helpful, no complaints towards them. However, the food was not good. It was mostly the same for the whole week we stayed there and just was bland. In the restaurant, there were multiple occasions that there was no cutlery, no glasses for drinks, no plates or tables. I completely understand when it’s busy but this was most days all at different times. Same with the bars, it was common to have to wait 5/10 minutes at the bar as there were no glasses. The alcohol drinks I don’t think had alcohol in them, you could drink and drink and not feel tipsy at all. The bartenders were very nice, especially if you tipped them. The lobby bar was the best one for the drinks and normally had glasses as it wasn’t that busy. The animation was poor. The team were friendly but especially in the evening it would be a half an hour disappointing show and then a few dances that they wouldn’t even invite people to join in, just watch them for 5 minutes. Then they would go around and ask people to come out to a club and pay 25 dollars for a transfer to a club. Or pay 7 dollars for a foam party on the beach that consisted of 30 mins of watching the animation team dance, a quick fire shows and a belly dancer. Things like that should be the standard not an extra. There was aqua gym and your normal volleyball but the evenings were just boring. We had a problem with a tour that was booked with a company on the hotel premises which turned out to not be what they sold us. It was a waste of a day and a 100 quid on a couple however after we told the hotel manager he did apologies and offered a different free tour which was nice. Overall, I would not come here again. There are so many better options for the price. Not all of it was bad, but a lot of the main things need to be improved to actually be a 5 star hotel.

Hayley Burdass

Our personal experience of this hotel and staff have been absolutely amazing. We have been so well looked after. As 2 women travelling on our own we have felt so safe. The staff, especially Nagy the security manager has gone above and beyond for us. The life guards, pool manager, reception staff have all been superb. The food is good, the activities are really good. The animation team have been amazing with us too. I really can’t fault this hotel at all and so pleased we chose to stay here. We’ve had a fantastic week and want to thank you all. Hayley & Ruth. Room 2102

Adrian Oleszkiewicz

The Hotel itself is excellent. It had big pools, great entertainment, a nice beach with corals, amazing food, amazing staff. The biggest let down is the rooms. A lot of the rooms look like they have not been updated since the 1970s. Not only this but they're very dirty and the cleaners don't clean whatsoever, despite getting left tips. I would say this is a 5 star resort, I'd give it 4 stars at best.

Frensis Konomi

I had the best experience in this hotel. It was my first time visiting Sharm el Sheikh and I am glad I chose to stay here. The staff is AMAZING. Very friendly and polite and the service is 10/10. I was amazed. Also I want to thank the animation team who were so fun all the time and so cute. All of you made me feel very comfortable. The food is soooo good. Had a variety to choose from everything and I wish my stomach was big enough to try them all. The rooms were minimalist but cute. I want to thank the cleaning guy for being ready to every request that we had. Thank you Parrotel for your amazing service! 🥰

Liv Clarke

Worst hotel I’ve ever stayed in: - Food is inedible - Everything in the rooms is broken - Dated decor - No hot water - Most of the time there’s no atmosphere, then randomly at midday they will blast out very heavy techno music - Spirits are watered down - The few cocktails they do have are all the same, just sugary juice The only good thing I have to say is that the tatty padded mattresses they have on the sunbeds are very comfy.

Daria Meladze

I am writing a review for the second time. I can’t stop admiring this hotel! If you are looking for a place to go on vacation. With amazing service, pleasant and helpful staff. Then only Stella De Mare! The best BEST HOTEL. We have been here with our whole family twice already. This time my parents went without me and chose another hotel! We were able to withstand 16 hours! They called me and asked to transfer them to Stella De Mare! The level and quality, starting with hospitality, services, food selection and to the friendliness of the staff are 100000% superior to all the others! A huge thank you to the staff for finding a free room, and with a beautiful view, and for taking care of my parents! The vacation will still be a success! With all my heart I sincerely recommend ONLY THIS hotel to everyone! The best! Thank you again!

David Silverstone

Super nice hotel..sea views spectacular....food plentiful. Staff amazing and very helpful...managers incredibly hard working and staff very very well managed (congrats!) Room cleaning exceptional. Very good snorkel reef right at private beach. Had one issue with food store on 3rd floor (see pic) independently owned plays thing I bought in store the week before ....the purse bag and clothing store very fair and reasonable. Management actively addressing issue with food store.....well done....hope to be back next year

E FM

The most comfortable hotel I have stayed in the last 5 years. The hotel is extremely comfortable, the service deserves more than 5 stars, and the staff is incredibly respectful to all guests without discrimination, whether Arab, foreign, or even a child. A very professional experience, and I enjoyed it a lot, and it definitely won't be the last time.

M A

We got upgraded and the room, we have is very nice. Location is not too far from the popular spots, but I like that as I hate busier tourist areas. The hotel is beautiful, food, staff and facilities are amazing, I would definitely come again and use this Hotel. Which is crazy, as I never feel like that towards a hotel.

Academica Mentoring

Hi The hotel has many pros and cons as follows: Amazing views - our room has the sea view which is spectacular especially sunrise and sunset - small Balcony for privacy and take in the sun Breakfast amazing Dinner amazing can’t fault at all Only addition should be basic drinks which you have to buy separately such as fizzy drinks, however they do provide water for free. Drinks are usually 60EGP Rooms are spacious even through we had some issues with bathroom but for resolved asap. The room service on food could be better. Clean and fresh items daily. Including water bottles provided. Rooms are clean no issues with bugs etc. AC works fine and different temperature settings. Nice big bed and change the mattress asap. Again thanks Hotel has some amazing fountains and plenty to do Several pools including for children Nice beach area with amazing views can sit and enjoy the scenery Cons: Main issue loud music - near the beach / pool area which can be heard everywhere Afternoon 12:00-1:00pm And 3:00-4:00pm Evening is the worst time from 7:00pm to 11:00pm Room decor could be better Hotel is outdated with old mahogany type decor. Needs modernising. Breakfast and dinner times can get busy to go early. Customer service could be better, maybe a language barrier. Make sure you download the indrive app. Brilliant and will save you a lot of money especially if you plan to go out most nights. Most areas open after 8:00pm till late evening.

Chuck Hamilton-Warford

Outstanding service from staff throughout day. Pool staff, restaurant staff, animation all very very good. Choice of pools great, and the sea was as warm and very shallow for 300ft out from beach. Rooms could do with renovation, especially those 100-300. Request the Deluxe in 4100 - 4300 as they have WiFi and nicer decor.

Lisa Ellis

Second time here. We made a mistake booked somewhere else which was shocking after 12 hrs at Concord sport hotel we checked out as I did not feel safe there..and I've travelled the world.. . We had stayed with Aurora oriental last year and contacted them, got a taxi staight to them . We told you our situation You welcomed us back with an amazing poolside room . Staff smiling and happy.guests.. Food great selection and well presented. Room clean and above standard. We can not thank you enough for rescuing our holiday. The price was also amazing. We could hug you. I arrived crying and will leave smiling

Wayne's World

From day 1 the hospitality has been amazing. The animation team has been extremely friendly to my 16 year old son and made him feel very welcomed. Being his very first holiday abroad they have really made it very special with memories we both will never forget.

Lewis Kennedy

Overall an amazing experience at this hotel. Staff could not do enough for us the whole week. Started the week off with a Spa which was 10 out of 10. The animation team were superb! Always something going on! The lifeguard at the bottom pool is an absolute gem of a guy. Bebo on the swim up pool bar is attentive and amazing at his job. Looking after all of us around the pool making sure we were happy. The cleaner in our rooms is a great guy too! Overall, great hotel with the friendliest staff 👌

Roby Papworth

Loved this holiday. All the staff were amazing. The food was lovely and the location was perfect. Looking to come back next year with the 3 kids. Video of this trip will shortly be on my youtube channel. (Owner feel free to send a promo code for our next stay 😃)

Wishy's Out

One of my best luxurious and welcoming experience I ever had, with seamless check-in, attentive service, and elegant, spacious rooms equipped with premium amenities. The hotel’s spa and pool are well-maintained and add to the relaxation. The various restaurants offer remarkable dining experience with beautifully presented dishes with creative blend of flavors. Attentive staff and knowledgeable service elevate the meal, making both the hotel and restaurant highly recommended.

Tarek Bekhet

An excellent hotel 11 out of 10. The food variety is impressive, and they use high-quality ingredients. They offer WiFi service, and the staff is exceptionally friendly and hospitable. There are numerous pools to enjoy. The only area for improvement would be to change the anti-slip mats in the aqua area

Barbara S

We had a very nice stay at this hotel. Everything was nice and clean. The location is perfect, we loved everything. The diving center was trustful and nice. All the staff were super hard working, helpful and nice. After being in other parts of Egypt this place gave us a much better impression if the country. Just the food could be a bit better.

Raymond Banks

The Concord El Salam Hotel in Sharm El Sheikh is a stunning oasis nestled along the Red Sea coastline. From the moment I arrived, I was captivated by its elegant architecture, lush gardens, and pristine beaches. The hotel's impeccable service and luxurious amenities made for an unforgettable stay. The staff at the Concord El Salam were absolutely exceptional. Their warm smiles, genuine hospitality, and attentive service made me feel truly valued and cared for. They were always eager to assist with any request, ensuring that my stay was as comfortable and enjoyable as possible. The hotel's spa was a haven of tranquillity, offering a wide range of rejuvenating treatments. The skilled therapists provided a relaxing and blissful experience that left me feeling refreshed and revitalized. Unfortunately, there was a significant downside to my stay: the presence of a large number of Russian guests. Their behaviour was often rude and inconsiderate, disrupting the peaceful atmosphere of the hotel. From their loud and boisterous behaviour to their disregard for other guests, their presence was a major detractor from my experience. Based on the reviews and my own observations, it's clear that the hotel has a recurring issue with Russian guests. The staff, despite their best efforts, seem to struggle to manage their behaviour. Perhaps the hotel could consider limiting the number of Russian guests or implementing stricter guidelines to ensure a more pleasant experience for all visitors. Additionally, the influx of Russian guests from the sister hotel has made the Concord El Salam feel overcrowded and less exclusive. While the hotel offers excellent value for money, it's worth considering if the current situation aligns with your expectations for a peaceful and relaxing getaway. Overall, the Concord El Salam is a beautiful and well-managed hotel with exceptional staff and amenities. However, the presence of a large number of Russian guests with disruptive behaviour is a significant drawback. If the hotel can address this issue, it has the potential to be an even more outstanding destination for travellers seeking a luxurious and relaxing vacation.

özgem önder

I chose Concorde hotel to stay during my Egypt holiday and it has become my indispensable address on every holiday. I recommend it to everyone who cares about cleanliness, friendliness and service. You can choose this hotel, which offers unlimited entertainment and service with your loved ones, with peace of mind. I would like to thank all the staff, especially Hotel Manager Mr Serhat, for their smiling faces and help.

Lina Valskyte

A wonderful hotel for the price. The food is very tasty and varied. Large and well-maintained grounds, with the sea right nearby. The service staff are very friendly and polite, especially Miss Elena. Probably the only thing missing is that the hotel does not have a wheelchair my husband injured his leg, and since there is a lot of walking involved, it would be very convenient. Everything else is truly flawless!

Grožio ir estetikos akademija Šiauliai

Here’s an English review for the “Moderna Royal Pickalbatros Hotel”: Wonderful Stay at Moderna Royal Pickalbatros I recently had the pleasure of staying at the Moderna Royal Pickalbatros and I must say, it exceeded my expectations. From the moment we arrived, the staff was incredibly friendly and welcoming, always going above and beyond to ensure we felt comfortable. The hotel itself is modern and beautifully designed, offering a variety of facilities that cater to all guests. The rooms were spacious, clean, and well-maintained, with all the necessary amenities for a relaxing stay. The views from the balcony were breathtaking, especially during sunset. One of the highlights was the food – a wide selection of delicious dishes from different cuisines, with fresh ingredients and great quality. Whether at the buffet or the à la carte restaurants, there was always something to satisfy every palate. The pools and beach area were fantastic, with plenty of sunbeds and activities for everyone. The entertainment team was energetic and engaging, ensuring that both adults and children had an enjoyable time. Overall, I had a wonderful experience and would highly recommend the Moderna Royal Pickalbatros to anyone looking for a luxurious and relaxing getaway. It’s a great choice for families, couples, or anyone seeking a memorable holiday. Feel free to adjust the tone or details based on your personal experience!

Shuhina Haque

Great hotel, staff are very helpful and are happy to help. Our cleaner for room cleaned very well and did a very good job at tidying our room. The pool space is amazing and hotel was very beautiful. However everyday we had problems with keycards where we had to wait 5-10 minutes for someone to come and open the door which was frustrating. And no drinks were served after 12am for an all inclusive hotel drinks should be accessible at any time. However the hotel staff were very nice and the hotel was amazing. The spa space was good and very clean. Would recommend this hotel as it was family friendly and in a very good location.

Marcus Williams

This hotel was great for families, the staff were excellent, entertainment team and the pool especially Kamel who helped with our beds each day. The drinks are typically local brands, food was good too! Generally all the staff couldn't do enough for you. Pool all good, and the Aqua pool slides was fun for the kids, and adults. Being a beach front the snorkeling was good and safe for the kids with life guards looking on. Overall a great place to stay.

Andy Cox

This was a great hotel, especially if you have kids to go on the water slides. The beach was also great ( make sure you take water shores though ... even for paddling). Staff pleasant and attentive, and the food although a little repetitive was well cooked and hot.

محمد اشرف

Very bad and boring resort. The food hall is so small and it offers limited choices of Food and the staff attitude is so unprofessional. The sun beds weren't available unless you came very early or otherwise you wouldn't find place on the beach and at many days the floating bridge was closed so you can't swim. The only good thing was the rooms which was large and well equipped. I would advise you not to come here for this price you can find better resort .

Iuliana Plopan

We had 7 dream days with Cleopatra luxury resort. everyone from the team made sure everything was perfect and safe. the room looked spotless every day. very good food. if you get here look for those who do activities, they are very reasonable in price and very fair. don't try to pressure you into buying anything. for the best services look for Saber from the vip diving college. will offer you quality and unforgettable services. we will definitely be back here soon. thank you very much for the quality time provided into your resort

Арина Малютина

Very nice hotel! The service is 5+++, the staff are really friendly, smiley and diligent. The territory is green and beautiful, lots of swimming pools and quite enough sunbeds. Spa is also good! The sea is clean and warm, you'll be able to see wonderful fish, though probably won't be able to swim cause of corals and big waves😅 Food was tasty, but not very diverse, though we really appreciated breakfasts and desserts. If you'll need a doctor during your stay, you're lucky, cause there is a really good one there. Animation is quite okay if you're not a very disco-and-all-day-long-entertainment-seeker. So, if you're not fond of swimming in the sea and can enjoy just staying in it, I can surely recommend you Cleopatra❤️

Vidmantas Kairiukstis

We are eternally grateful to all the hotel personnel, receptionists, room service, kitchen and Lobby bar staff, especially the restaurant manager Reda for his indescribable service and care. We felt a great sense of hospitality throughout our stay. This is a place we would definitely like to return to and recommend to others.

Nicola Greway

Just got back from 2 weeks here. Fabulous hotel staff are all amazing. Our cleaner Ammar was absolutely fantastic. Food was fabulous with a variety of food. Fabulous cocktails. I cannot wait to return. Thank-you to you all for making our holiday so memorable.

abdo forjani

I and my family spent 8 days holiday in this awesome resort. A well deserved 5 stars resort, best thing is staff they are incredibly helpful and respectful.. rooms are clean and tidy, there are many swimming pools about 7 or 8 as well as the beach so you wouldn't feel the crowd. Food is very good with wide variety of food, dinning hall is very clean and comfortable. The only thing that can be improved is that there is only one water slide for children if they can add more for both children and adults, however, still well deserved 5 stars. Highly recommended

Joshua Robson

I want to express my dissatisfaction with the service we experienced during our recent stay. Our rest and relaxation were severely disrupted when my child was denied entry to the mini-club. The door was closed in his face, and we were informed that this facility was reserved exclusively for a specific category of guests. This categorisation was not only surprising but also left us feeling unwelcome and excluded. When I approached Guest Relations for clarification, I was told this policy was “normal” and that a separate mini-club for other guests was located on another floor. Such a dismissive response, coupled with the lack of upfront information, is unacceptable and reflects poorly on your establishment’s commitment to providing a welcoming environment for all guests. Furthermore, I was disappointed to discover that the beach was closed, and the only available swimming option was from the piers. This important detail was not communicated at any point prior to our arrival, and it significantly impacted our plans. The lack of transparency and the exclusionary treatment we received were highly disappointing, and I cannot recommend this establishment based on our experience. I sincerely hope the administration considers implementing more inclusive policies and improving communication with guests to avoid such issues in the future. Unfortunately one star.

George Loughlin

This is without a doubt the best hotel we have stayed at in the Red Sea. The staff are just incredible,so friendly and attentive and they are genuinely wanting to do everything they can to enhance your stay. Special shout out to the lifeguard and bar staff at the adult pool (North 38), they were outstanding. The restaurant managers in thr main restaurant were so on point every day and they were both friendly, welcoming and extremely efficient. The food was just amazing with a huge variety on offer and all at a very high standard. We ate at 3 restaurants and all were so good and the fresh grilled meats were sensational. Our suite was a deluxe sea view with jacuzzi room 643, and it was just amazing. It was huge and the location was quiet with a great view as well so that made it even more special. The house keeping team are brilliant and the room was spotless everyday with fresh towels and sheets. I never normally return to the same place but we are going to book again next year as it was so good. I couldn't recommend this place highly enough and being only 10 minutes from the airport, it just makes sense. The beach is also really nice with lifeguards manning the jetties over the reef. The sea life was amazing and the Eagle Divers dive centre staff are also superb and I used them for my diving trips on our 10 day holiday. Don't delay, book today, you will love it there!

Haytham Tayle

The facilities were excellent, and the beach was amazing. There was a sandy area perfect for kids to enjoy the water, along with a jetty that provided access to deeper waters filled with stunning coral reefs and rich marine life. We saw turtles, triggerfish, tuna, and many more. The poolside experience was fantastic, with lifeguards everywhere who were very friendly and attentive, ensuring the safety of both guests and children. They even provided floaters for kids, so there was no need to purchase any. The night activities were fabulous, and we thoroughly enjoyed our short stay. We're already planning a longer visit next time.

maria aldridge

This was our second time at Sultan gardens 3 weeks ago, we were there in 2022 when renovation was in progress.. and what a change!! New bars & restaurants, evening entertainment et all..The lobby/reception incredible!! The room, cleanliness as always impeccable, plus the kindness of the staff in general excellent. However, we did feel that meal times were rather chaotic and unprofessional, on many occasions especially lunchtime, after ordering drinks, we were forgotten and sometimes not considered at all..pity!! This does not mean that we will not be returning to Sultan Gardens, but it is certainly something to be considered.

Matthias Eigenmann

Very friendly and helpful staff. Great food choice and quality. Snorkeling at the beach, kite surfing, excursions, great spa. All amenities you need. Real 5 star. We will come again. Absolutely recommendable.

Team Beck

Overall the staff were great. My wife had very specific dietary requirements (vegetarian, egg allergy) and the restaurant was very accommodating at every meal time. The place was beautifully maintained, beach, pools, rooms and facilities were all excellent. Aswany at the bar was very helpful and attentive and kept the drink coming! Great stay all round.

sanad hamarneh

I had a fantastic stay at the Hotel. The room was clean, comfortable, and stylish. The pool and breakfast buffet were both highlights of my visit. The staff were all friendly, but Sabrina at the front desk truly stood out. She was incredibly helpful and made sure I had everything I needed. Her genuine kindness made my stay even more enjoyable. I highly recommend this hotel and would definitely stay here again.

Rebekah Monk

Outstanding hotel in all regards. Cleanliness is exemplary- our rooms kept impeccably clean. Service exceptional and the restaurants superb. Snorkelling from the resort is fabulous. All staff are helpful, friendly and go the extra mile. Beach bar and pool bar staff are fabulous as are the waiting staff at the Japanese and Italian.

Linda Hogan

Hotel is wonderful, very clean the gardens are kept immaculate. Food is fantastic in all restaurants. Sabrina from guest relations was so helpful, nothing was too much trouble. Our room was cleaned every day to a high standard. We had a fantastic stay

Kuljit Sura

Mohamed did a fantastic job making our stay so worth it. He cleaned the rooms, went above & beyond making fun things out of towels for the children and decorated the place for my daughter’s birthday. He was so polite and lovely. We stayed in room 11104, block 11. I’ll surely want to come back here. All staff at the hotel and on the premises just go above and beyond to make sure the guests are happy. I’d definitely come back here again. Thank you so much

Elvina Janušonytė

Great hotel. Whole experience has been very smooth from the begining. Food is great, great selection of food in main restaurant, always fresh. did not had any troubles, everything is very clean. Staff is very helpful and nice, our room keeper Mina was very helpful, we came with a baby so he managed to find us baby bath, even though we did not ask for it first, he thought of this and it was very nice of him. Always with a great attitude, appreciate that. You feel very safe in this hotel, leaving your things at the beach half day and things would still be there.

Doina Eriș

I had a wonderful stay at this hotel! The food was absolutely delicious, with plenty of variety to satisfy all tastes and the Peoples restaurant was our favorite. The range of activities offered was impressive and kept us entertained throughout our visit. The highlight was definitely the stunning beach—clean, beautiful, and perfect for relaxing. Overall, an exceptional experience that I would highly recommend to anyone looking for a memorable vacation!

Giulia Schenk

We had a incredible stay at this resort! The service was outstanding, with incredibly friendly and attentive staff who went above and beyond to make our stay comfortable. There was also a wonderful variety of activities to enjoy, catering to all ages. Whether you’re looking for relaxation or adventure, there’s something for everyone, including fantastic options for kids. It truly made our family vacation special.

Hannah Kat

Insane from beginning to end! I went with 2 other girls and I’ve never stayed at a hotel so big, amazing and hospitable. Massive shoutout to Ahmed, Tamar, Ali, the list goes on. The staff are so so so polite and I couldn’t fault any of them. We got an upgrade, the rooms were nice and spacious, equipped with everything you need, iron, shower gel, shampoo, toothbrushes etc. The food was delicious, lots of variety to choose from. The hotel was 10/10 very clean and tidy everywhere you go. There is lots of entertainment, music shows, yoga, you can walk down to the pier and go in the sea. I never usually go back to a hotel but I will definitely come back here. Thank you so much and hopefully see you next year!!

Emad Bamatraf

The rooms and bathrooms are very outdated, and there's a persistent bad smell from the bathrooms, even after cleaning. The hotel's best feature is its location, but the food is subpar. The pools are small and often crowded, making it difficult to swim. Additionally, there are no activities at night, so I ended up spending most of my time outside the hotel for entertainment.

SHOAIB RAO

I had almost 4 days stay in this hotel,and the food is delicious lot of variety..... everything is fine the staff of food side is very bad and make difference between us and other countries guests.when we demand anything they ignore and not provide the things.....like spoon, plates, tissue etc

George Iskander

Overall it is okay BUT Room and furniture are accepted The cleaning for the room and the pool was very good The meal are good but no varieties One big drawback they don't tell you about your rights and available facilities included in your package All staff treated us in a good way. The worst thing is the beach very very small. You can't find a place to swim.

Garry Bundy

We have been to sharm on plenty of occasions and fancied a change from our normal hotel. The rooms were a good size but very run down. The pools were good as were the staff. I am not a fussy eater but for a 5 star hotel this food / food choice was shocking to the point we actually got dinner out. I ended up checking out of the hotel into a different hotel in the end

Neil Potter

Hotel is a little tired looking, though the staff, gardens, pools and restaurants are great. Plenty of busy and quiet areas depending on what you prefer and only a short walk or free shuttle to the nearby beach where you can still get your all inclusive drinks (and snacks at certain times).

Phitto

The hotel itself is good, the rooms are clean, the food is not bad. I was struck by the view of the sea, as well as the reef is very beautiful. The animation was good, the evening and daytime activities were very interesting. The girls do a lot of laundry, well done. I would like to mention especially Ako the children’s animator. She is a very responsive and open person. It was fun to go to Hard Rock with her, I’m glad that she was the one who went with us, a very nice girl .

Vlada Dmitrieva

The best hotel I’ve ever been Very kind and professional personal, especially the animation team ♥️ Good food, warm sea. Diving center on the beach so you can book you dives there. Very professional instructors. Really enjoyed the vacation here

Chris May

This has to be my favourite hotel I’ve ever stayed at. There are 4 pools, 2 served by pool bars and the lifeguards will save you sunbeds. At the main pool we were looked after by Shady all week who was just amazing and made our trip so good. There are always sunbeds and the lifeguards reserve beds for you and there are plenty available! There is also a beautiful beach with amazing swimming and corals, we did some scuba diving with the on site team and it was the best experience. At the beach there is food and drinks and we were looked after so well by faris every time we went down there! In the evening the entertainment was always amazing and Medina was always smiling and so lovely when she saw us. Finally Al at the main bar every time he saw us looked after us, smiled, bought our drinks and made us feel so special. We will be back next year!

Vicki Perry Price

We have stayed here for 11 nights for our honeymoon and had the most amazing time! The animation team have been brilliant and welcoming and they took out our to hard Rock Cafe. The hotel has also spoilt us with treats for our honeymoon and free upgrade. Would recommend!

Matthew Poulter

Our stay was fine however not quite 5* as advertised. Most of the staff were really friendly. Some didn't bother communicating at all. It came to the end of the holiday. Our rep told us you could have food and drink until 5pm however that wasn't the case. Bar staff were no help, not even giving us water cups and not being able to have any crisps they'd left out. We were in the hotel lobby for 6 hours. No water or food. How their attitude changed once you're no longer a customer. Friendly attitude gone. WOULD NOT RETURN

Pascale

We have already come in March. To our great surprise, 6 months later, all the staff recognized us and we were so well received. With a lot of naturalness, we are given the impression of being the most important customer and each employee, very helpful, does not know how to please us, with little attentions, a smile; it is very pleasant. I want to thank all the Park Regency staff for their professionalism. I like to see such a good understanding and mutual aid between everyone where those responsible do not hesitate to get involved if necessary. Never aggressiveness and always smiling without exaggeration, even when there is a lot of work. You really offer us a high quality service. The cleanliness throughout the hotel is impeccable. The food is of very good quality and varied. There is something for everyone. The buildings, bedrooms, swimming pools, green spaces and beaches are perfectly maintained. I only have one wish: It would be nice to have a pass to access low tide from the small beach to the east. Thank you very much for this wonderful stay without any false note. Pascale et Roger de France

Debbie Carter

This is our 3rd visit in the space of a year. Can't imagine we will be coming back again. We loved this place because it was quiet. This time, the loud pounding music is just ridiculous. We choose a beach front room for the tranquility, that has gone! We are still here now and have 1 day to go. Have no idea why the hotel thinks that it's acceptable to pump loud awful music for everyone in the hotel. This has never been the case in previous visits. We can't be the only ones that don't appreciate it! Never again. Food is good, staff are lovely.

Carole Ghattas

The service at the hotel was exceptional from start to finish. The staff was warm, welcoming, and attentive, always going above and beyond to ensure a comfortable stay. From the smooth check-in process to the friendly assistance throughout, everything was handled with professionalism and care. The room service was hassan the room was 1618 was equally impressive—orders were delivered promptly, and the presentation and quality of the food were excellent. The attention to detail, from tidying the room to fulfilling special requests, made the experience feel luxurious. Overall, the service provided was outstanding and truly enhanced the stay.

K M

We had an incredible holiday at Park Regency (07/10/24 - 18/10/24). The resort itself is huge and amazing: immaculate, beautiful grounds and walkways. Our room was also immaculate and very comfortable, with towels and bedding refreshed regularly. What made it really special was the staff: all those we met were welcoming, friendly, professional and helpful. At all times you felt safe on the resort, there was visible yet discreet security and you quickly realised you could approach any member of staff if you needed assistance. Every meal we had was delicious, and we took advantage of the great variety and choice, mealtimes were a real pleasure! We would like to thank the following staff who went above and beyond to make our stay so special: Wahid (manager of the Park Club) and Elsayed, his colleague, both always so warm, efficient and helpful! Also Mohammed the Park Club pool guy, he was attentive, courteous and helpful at all times, and we spent several days relaxing by the pool, he really looked after us. We also had a terrific waiter at Cafe Fresco, another Mohammed, who was also extremely professional and efficient, and always warm and cheerful. Thanks again to all the wonderful staff. We are planning to return to Park Regency next year!

Mary Makarem

“I had an amazing experience at this hotel! The staff were incredibly friendly and helpful, especially Azza, who went above and beyond to ensure a wonderful stay. Everything was spotless and beautifully arranged. Truly the best 5-star hotel I’ve ever stayed in. Highly recommended!”

nayera tarek

If I can give a score with a minus mark I would!!! Traumatising experience - I would never travel for tourism in Egypt and I am Egyptian!!!! I would not recommend for my worst enemies!!! For starter, no way this hotel is 5 stars, they display the 5 stars sign behind the reception counter, however it does not reflect the truth. The general state of hotel is tired and run down. In the room, the shower was broken, very tired and outdated interiors - looks like used furniture you buy from a charity shop. Talking about the service, it is attitude (take it as it is or leave it ) across the whole team. We never had a towels in the rooms despite asking for some several time and complaining to the reception. No one is willing to do anything for you as a guest. No communication skills whatsoever. The food is another thing, very basic, undercooked and you can tell they don't even have standards in this kitchen. No values for money of course, it was so bad we had to cancel the reservation 3 hours after we arrived. We made the reservation through booking - was totally misleading pictures and marketing to the verge it being freudulant-but was not allowed to leave review there as we cancelled the booking

Frankenstein

Definitely not 5 star hotel. Broken a/c in multiple rooms. Hard beds, horrible room service. You call to order food to the room and they yell on the phone repeatedly what do you want. Once You tell them they just hang up on you. This the second time in 2 days I had issues with them. You definitely get what you pay for. I would suggest staying in genenia city. Alot of things to do there. Nicer hotels with endless food and shopping options. Nana inn hotel is the center of the fun. More modern and better service!

Maria Cajavilca

I don’t use to leave a reviews but I have to do it this time. I don’t understand how the resort has obtained 5 starts, actually that hotel is value not more than 2 start, horrendous food, rooms are tiny (I paid for family room, they put an double bed plus another single room and I can’t move in the room, I talked with the Mananger and reception and told me the all the rooms are the same) all furniture are dated and horrible, the towels are re wash thousands of time. I visited many countries around the world and in Sharm is my second time but this hotel is the worst that I have seen. I paid also the hotel taxi to collect to us at the airport, we wait 2 hours at the airport non body came to collect us, I called the company non body answer the phone. The air conditioner failed twice in a week. They won at the Worst and worst in the world.

M K

Not a good one in my opinion. The room was bad. AC was too hot. Rest room water had a yellow-ish color. The shower drainage was blocked. Golf car is not available to take you to your room/reception anytime you’d like to. Definitely not a 5 stars hotel.

Abu Mohamed

The worst treatment you could face in your life, they are not cooperative at all, and if you face a problem in the rooms, it is never solved. All the employees at the reception are uncooperative and speak badly to customers before leaving the hotel. They search for anything, anything, in order to pay fines. They do not know the laws or the types of residences in the passport office because they are not educated. I advise anyone not to come to this hotel because you will regret what you paid. Thank you.

RA AR

A Paradise Beyond Expectations! I recently had the pleasure of staying at Sea Life Resort, and it was truly a dream come true. From the moment we arrived, the staff went above and beyond to make us feel welcome and special. The check-in process was seamless, and we were immediately impressed by the stunning views and luxurious ambiance. The resort’s facilities are top-notch! Whether it was relaxing by the pristine pool, enjoying the private beach, or indulging in the spa, every experience was exceptional. The dining options were equally amazing, offering a wide variety of delicious dishes, each prepared with the finest ingredients and served with a smile. Our room was spacious, beautifully decorated, and equipped with every modern convenience you could imagine. Waking up to the sound of the ocean and the breathtaking sunrise was an experience I’ll never forget. What sets this resort apart is the attention to detail and the genuine hospitality of the staff. They anticipated our needs and made our stay truly unforgettable. If you’re looking for a place to unwind, recharge, and indulge in pure luxury, look no further than Sea Life Resort. We can’t wait to return!

Mihály Sulyok

The hotel itself is stunning, with beautiful Arabic architecture that really sets the atmosphere. The food was excellent, a highlight of our stay, and the service was impeccable. However, my experience was soured by some significant issues regarding the reef. The snorkeling area is restricted to a very small, approximately 50-meter stretch. With the high volume of tourists in this tiny zone, the experience felt overcrowded. It was disheartening to see more humans than fish, and it’s clear the reef is suffering from the strain. I visited last year, and while it’s still beautiful, there are now noticeable signs of degradation—bleached and dead coral near the surface. Outside the restricted area, the reef still thrives, but guests are prohibited from exploring there. I understand there are concerns about currents, but responsible swimmers should be allowed to explore beyond the rope with care and personal responsibility. Limiting everyone to this small space isn’t only ecologically harmful, but it also reduces the chance to fully enjoy the reef. Moreover, the beach was closed each morning until 1:00 PM due to wind and waves, even though conditions were mild, around 15 knots with minimal waves. This restriction unnecessarily limits the already short time to experience the marine life. I was also disappointed to find no reef-friendly sunscreen available in the hotel store. This should be a basic requirement in a location dedicated to preserving its natural beauty. In summary, while the hotel is perfect for those looking for a comfortable stay with great food, it’s a letdown for marine life enthusiasts. The over-regulation, lack of ecological respect, and restriction of reef-friendly products show a lack of commitment to preserving what should be the main attraction. I left disappointed and likely won’t return.

Karim Elemary

اسوء تجربه فندق في العالم I recently stayed at Lea Hotel, and it was one of the worst hotel experiences I've ever had. From the moment I arrived, it was clear that this hotel is poorly managed and does not prioritize its guests. *** The room service was abysmal. The cleanliness of the room was well below acceptable standards—practically non-existent. The bed sheets were dirty, and the entire room felt unkempt and neglected. This is simply unacceptable for any hotel, let alone one that charges guests for their stay. ***The air conditioning unit in the room was outdated and barely functional. It was extremely uncomfortable, especially during the night, and made for a very unpleasant stay. ***The staff at the reception were extremely unprofessional and lacked basic courtesy. Throughout my stay, I found all the hotel employees to be uncooperative and exploitative. They seemed more interested in taking advantage of guests than providing any semblance of service. **Overall Experience:** Lea Hotel was a complete disaster from start to finish. I would strongly recommend avoiding this hotel if you value cleanliness, professionalism, and a positive experience. This was by far one of the worst hotel stays I’ve ever had

Nina Zakrajšek

Family vacation Here is a review of 3 families, visiting Charmillion Club Resort Hotel. It was our 9th time in Egypt and here is an honest overview. In our opinion this is unfortunatelly not a 5* resort, because: - rooms are a bit dated and not very clean. If you walk barefoot in your room, your feet get dirty in a few steps. Rooms are large, but dated and need a renovation (for 5*). - Service: at 5* hotel you expect that staff will serve you drinks for lunch and dinner. If you are lucky, you are being served in main restaurant, but that don’t happen very often. You are also not being served in any bar, except in main Lobby bar. In the evening, the pool bar do not serve beer or wine and you have to pick a drink by yourself at lobby bar - A lot of plastic: while the Europe is trying to reduce plastic, here you get every drink in seperate plastic cup. Maybe think about implementing more sustainable way of serving drinks, for example reusable plastic cups, not one-time plastic cups and straws. - Food: it was tasty, but we missed fruit selection. There were only bananas, apples and some grapes. - A la carte restaurants: we tried 2 - Libanon and French. Libanon restaurant was great, but we were not so impressed by french restaurant. Be careful: - we took a whole day trip to see Blue cave, to Canyon + camel ride + squad drive. We had to pay additionally 5$ for each person for life jacket which is ‘mandatory’ for snorkelling in Dahab area. They also told us that the sea is colder there and that we should rent a neoprene as well - luckily we didn’t, because the sea temperature was exactly the same as in Sharm. We were told to buy a scarf, which is also not that much needed. Not for a 10 min camel ride and 10 min squad drive. It was really not a great or authentic experience. It was more of touristic zone on the beach with full of other people. Also, you won’t see any blue cave - just an ordinary snorkelling with coral reef, which you can also see in front of the hotel. What we liked: - beautiful beach and pool area - Food was tasty - Water park was free (free pass for 2 visits) - The restaurant in Hotel Charmilion Aqua Park Garden was the best! Worth the 10 min walk to another hotel - the staff there was amazing. This main restaurant was smaller, but we loved it! - Mini disco for kids: our kids liked it :) - Shisha was nice and at fair price - 6$ - Beautiful gardens around hotel - Some of the staff was really nice and friendly, for example guys at reception, beach bar, animation team… they had friendly and kind approach. Conclusion: for the price you pay, the hotel is okay, but if you are looking for higher service, maybe you should pay more and you will also get more.

Tray

I feel disappointed that I am leaving the following review. Initially booking this particular hotel I did a lot of research prior to making the final booking. Read reviews, searched social media to see what reviews came up and yes there did seem to be the odd few that were disappointed but this appeared to be outweighed by the positive ones. I now wonder if some of the more positive ones are bogus. The hotel is advertised as a 5☆ it's definitely not. The rooms are tired and definitely in need of updating, especially the bathrooms, shower is awful and powerless. I will include photos of what our 5☆ bathroom looked like. Limted plug sockets and only work sometimes. The fridge in the room struggles to stay cold which is a worry when having to keep insulin in it. Although the rooms are supposedly cleaned every day I feel the it's a surface clean as the headboard is thick with dust and I won't comment on the bathroom. We paid extra to have a sea view and don't get me wrong the view is beautiful, the grounds are very well maintained. But little did we know that for two evenings a week there is a beach disco(chargeable) until gone midnight. It is very loud so sitting on the balcony listening to the sea and taking in the peacefulness is a no chance. Even sitting in your room the music is deafening. Difficult when thrying to get our 3 year old to sleep. There seems to be a lot of hidden extras that you need to pay for, including the water park on site. Drinks are very limited and little choice which is soft drinks, 1 lager, Rum, gin or vodka only, everything else is chargeable. There seems to be only one pool in our part of the hotel which is very loud, I don't mind music round the pool but this is another level. Whilst relaxing round the pool there seems to be a constant flow of staff trying to sell you things, this is often expected but its constant even after politely declining a few times, you'd think they get the hint. It's worth walking over to the other hotels on site to try out thier pools. The Internet is advertised as being available across the hotel including your rooms, this is very sporadic as it struggles to connect and becomes even worse in the evening. After speaking to another family they explained this was their second visit to Sharm and last year they stayed in the 5☆hotel Cleopatra which apparently is amazing and lives up to the rating. Staff all seem to work very hard, there are a lot of life guards and strictly on the ball, which is great. The entertainment and pool staff all work long hours and vvery cheerful but reception staff, where they are meant to be the hotels best examples of staff are very rude and could do with renewing their customer service training. The food is not the best and tends to be repetitive. I will say their puddings/sweet treats are very nice. We were fortunate to be able to book some of the restaurants, you are limited to 2 per week if you can get in. We did Japanese, Lebanese and French, the food, service and atmosphere was great and definitely made a welcome change to the hustle and bustle of the food hall. One thing is guaranteed is the weather.

Reham

I stayed at the mountain side. You only need to cross the road to get to the beach. The beach is the highlight for me. It's beautiful, but don't go in barefoot. We saw some fish there too. The animation team on the beach are nice, friendly and always set a good mood in the morning. Most of the staff during my stay were nice, especially the restaurant staff. This hotel definitely needs an elevator

Gohar Mirzoyan

One of the best hotels in Naama bay. The food is good , offering both local and international dishes, there is always seafood and variety of meat products. The location is perfect, close to the city if you want to buy souvenirs. The beach is one of the bests with soft sand and clear water without corals. The staff is professional and friendly. The animation team is the best!! Every evening there is show for kids and adults, very entertaining and funny.

Belén Alonso

Nice hotel with direct access to the beach, spacious rooms and very comfortable beds. Perhaps the cleanliness could be improved and the furniture could be modernized. The hammocks on the beach should be renewed, as we found many of them to be damaged. The facilities are also good, and I took a massage with Hamman in the spa which was excellent. Highly recommended, especially for the treatment received by the girls who attended me. They were very helpful at all times recommending me. 😊

Vladimir Rusu

All good reviews are fake. Several hotel employees asked me to write them good reviews in order to be better served in the hotel. The hotel is analogous to a 3-star hotel, no more. When I arrived, they refused to offer me breakfast, even though on the last day I have a flight until breakfast, and they saw that there was also a child. The hotel is very dirty, spoiled food and nothing tasty. There are few places at the beach, there are not enough for everyone. The reception asks for money from everything possible, otherwise they postpone you to offer you rooms. Shame!

Aman Agrawal

I do not understand why this resort is 5 stars. Simple things like: Access to tea/coffee in a room, asking for room to be cleaned in the afternoon need to be repeatedly asked at the reception. The rooms are in dire need of renovation, furniture is very old and do not look 5-star worthy. On top of this, the buildings are split across a busy main road and this information is not mentioned at all when booking.

lnvrnxx

The hotel staff is absolutely exceptional – always smiling, helpful, and attentive to every detail. We truly felt well taken care of throughout our stay. The animation team made the biggest impression on us – full of energy, professionalism, and incredible passion. They organized great activities for both adults and children, ensuring there was never a dull moment. The evening shows and entertainment were of the highest quality.

Jakub T

one of the best holidays I've ever been on, the service was helpful, quickly solving problems and very nice. the whole holiday in this hotel is worth recommending. the animators are especially worth recommending, very nice, sociable, with a great sense of humor, they know how to have fun and encourage hotel guests to have fun, they spend a lot of time with the guests taking part in the games prepared by their program

Ayoub jmour

I give this hotel 5 stars! The service, staff and everything was beyond what I expected! All the staff do their best and more! The only thing that I recommend them to improve is the food in the restaurant, it could be better and have much more variety than what’s presented. Finally, I want to thank the front office manager, Mr Marwan Waked for his hospitality, professionalism and his kindness! Rehana Sharm, I’ll be back soon.

Elena Nesterenko

WORST HOTEL IN THE WORLD Completely ruined our vacation, and wasted our money. Rotten, old rooms, terrible food, sea opened only for a couple of hours a day to swim, vulgar animation programm, everything that was supposed to be included in the all-inclusive is for extra money. Do not book if you wanna relax, instead of constantly dealing with arising issues.

Mateusz Gerej

I recently spent my vacation in Egypt. From the start, the experience was incredible. The hotel offers everything for a perfect holiday. The animation team deserves a special mention. They are energetic, positive, and truly make the stay unforgettable. Every day was filled with fun activities like pool games, dance classes, and evening shows. Their enthusiasm is contagious, and they go out of their way to ensure everyone is having a great time. It’s clear they love what they do, and they made our stay so much more enjoyable. The staff overall were incredibly welcoming and helpful. Whether at the front desk, in the restaurant, or housekeeping, everyone was friendly and attentive. They made us feel like valued guests from the moment we arrived. The hotel has a variety of pools, perfect for both relaxation and fun. We enjoyed the lively main pool during the day and quieter pools when we wanted to unwind. The well-maintained grounds and pool areas provided something for everyone. Lastly, the beach was absolutely beautiful, with clear water. It was the ideal place to relax and enjoy the sunshine. We had plenty of space and amenities to make our beach days perfect.

Judy Chaffin

This is not a 5 star hotel as I booked The Premier. It was downgraded it is atrocious. Too many people in one restaurant because they closed the Premier Restaurant. I think they are trying to save money. Fountains are switched off. They turn off the Aircon in the Lounge. The lifts are turned off sometimes. The toilets are disgusting a lot of the time. The Italian restaurant I waited 1 hour for my food. 2 lots of 4 people had their starters and main before I had my Pizza. There are too many problems foe me to put on here. If you are English, stay away.

Amer Ashmawi

The hotel is not very good, but there are some staff who made us happy to be here like Martina in the restaurant, she was one of the nicest people and helped us a lot. Thank you Martina, we might come back here just to see people like you here🙏

Katarzyna Cieślak

Very nice hotel. Very good food, variety in meals. Nice fun with animators. 4 different pools for everyone. This hotel have a nice aqua park with atraction slides. I recommend this hotel

Fatima Begum

Great experience would definitely recommend for a family holiday away.Everyone was so friendly and hospitable. Great location, great food selection with plenty of pools and entertainment for your stay within the resort

Shannon Tierney

This is a lovely hotel, the room service/ house keeping is absolutely amazing, everyone is so thoughtful and welcoming! The hotel could do with a bit of an upgrade in areas, such as the Italian and the food in the restaurant has a good, but slightly limited menu. The staff are super helpful and always on hand, great taxi and bus arrangements and always something to do!

Lisa Ellis

DO NOT TRUST THE PHOTOS They are of the sister hotel by bus transfer. Sport itself is rundown motel looking, dirty bedding, cold food of Limited choice, 2 star at best. Room full of mosquitos. The receptionist smirked as we booked out after 12 hrs and paid to go back to the hotel we used last year. The area is sandwiched next to the main freeway. carriageway and airport . Even the taxi driver told us yeah english never like... Love holidays were not available to assist after 2 calls being on hold. Luckily as season travellers did something I've never had to do in 30 years ..booked out paid up moved to other hotel. Has made me cry and feel sick total holiday cost now at 1600, ended up where I could have booked myself including flights for 800. Yes I will be making a complaint

Ishrat Mahroof

Great resort and facilities. Just not as much slides and pools available as thought per pictures and description. Other then that the beach isn't as sandy. Not a long stretch of sea side. Alot of the beachy area near the resort is pebbly. The bus service every 10/15 minutes is fantastic. Free service from the hotel to take us to the beach resort. Market is near by called SOHO square. Again bus can take you outside the square which is great.

Nabil Momin

My family and I really enjoyed our stay at Concorde El Salam Sharm El Sheikh Sport Hotel. The staff are ever so friendly and are always ready to help you to ensure you have a fantastic experience. We had no issues whatsoever - we were treated as if we were royalties haha! When it comes to the food, the buffet has a variety of meals on offer to suit everyone's taste - you will not be disappointed. It is worth noting that the food at the Sports hotel is miles better than the main hotel! I strongly advise guests to head over to the beach at the Main hotel and go for a swim! As soon as you walk over to the Pier and jump into the water, you will see the Coral reef along with beautiful fishes swimming around, absolutely marvellous! You will miss out if you don't go. Two aspects which could be improved. (1) Fumigation of bushes takes place instantly without any prior warning - this can be dangerous especially if there are any babies/infants around. Hence, I suggest you have a system in place where guests are notified when fumigation will take place. (2) Please introduce ice-cream to your buffet especially in Summer, as guests in UK would really appreciate it. Thank you Concorde El Salam for making our stay memorable and so enjoyable.

Craig Gilliver

Travelled as a family of 3 and absolutely loved our stay here. 2 weeks and it was not enough. The staff are AMAZING! We were made to feel so welcome by everyone we met. The hotel offers a wide variety of freshly cooked food, and you can always find something to your taste. The pool bar serves chips, burgers and hotdogs at lunchtime in addition to the main dining area where you'll find a large buffet style layout (same applies for breakfast and evening meal). The drinks were also generously served. Located 5 minutes from Soho Square and less than 10 mins steady walk to the beach. Only 20 minutes from the airport. The hotel Wi-Fi is free and worked really well throughout the duration of our stay. The rooms are spacious and clean, each offering either a small balcony or patio. The pool is big enough to cater for the amount of guests, complete with water slides. We'd go back tomorrow if we could, and I fully expect us to return to this beautiful place. Thanks for making us feel so at home.

Review Renew

Honest review Pros - WiFi throughout the whole hotel, beach everywhere - you'd be surprised how many hotels only have WiFi in the lobby. I was originally going to go turkey but non had WiFi throughout- even in Egypt not all resorts have WiFi everywhere- this was a HUGE reason why I went. - has shuttle from both hotels - very friendly staff - I notice every1 nationality built a friendship with staff and it was very genuine. - food everyday was different - they also do grilled/bbq style for dinner which I liked a lot. - They have water games throughout the whole day plus entertainment in the evening - if your staying in the non sports then you are very close to soho sqaure - u can take a shuttle bus to soho Square from sports - very close to the airport - the extra activities they offer are actually reasonably priced - the price of this hotel if u find in a package is usually very good price - very HIGH security - you can definitely feel safe here - the non sports hotel is 100% better than the sports. The non sports has better furniture, bar, everything really. Con - - this is not a 5 star, it would be 4 star pushing it - the drinks r limited - only 4 mocktails plus they don't do ice coffee - this place is great for families and solo (when they know your solo they'll make sure you fit in) - generally the place is very clean - the sports Hotel is very limting - I would only suggest to stay there if u have a family and u don't want to go out the actually hotel - since this is a bit far from the "city" finding a taxi on sharmtaxi is very hard - indoor pool is only available for free from 7am to 10am then you have to pay - you have to pay for the sauna/jacuzzi - The gym/sauna etch is only in the other hotel not the sports Overall this is a good place, but is limited. I wouldn't go here again but would suggest it if someone is looking for a reasonable priced all inclusive. I wouldn't keep my exception high but just enjoy taking on the sun n the pool. I would suggest going to the non sports as you'll get the full experience. I gave it 5 stars because all those people who gave 4 or less I don't agree with what they said.

Gino Minella

The resort is beautiful and the pools amazing. People are generally very nice and available. Animation not sufficient. A couple of animators approached us only one time in 10 days just to ask a good review (and saying us what to write in...). Services for the room (cleaning, etc.) were very good. As for the food it wasn't the one that you can expect by a 5 stars resort.

Fleur Owen

We had an amazing stay here. The food is always good. Breakfast not so much. Entertainment team is amazing and always have activities going on. Very big hotel, always cleaned, the rooms are cleaned always. All staff are very nice and are very helpful. Entertainment at night time is very good. All together, we had a lovely stay and would definitely recommend.

Asma Ahmad

the best thing about this resort is the cleaning staff! Such nice people and really responsive! The people at the reception: not so much! The food is passable! The aqua park is really good for kids Over all is good but you can have much better options in Sharm

Avril Fox

The food was amazing and we had a lot of choices. The staff was extremely helpful and the kids had an amazing time. They’re making sure the mosquitoes are leaving you alone in this hotel, which is really helpful. The entertainment team is really friendly and really entertaining. Special shout out to Aly and Alina from the amination team - great girls!! Would recommend this hotel to anyone!

Omar Saad

I recently stayed at Charmillion Club Aqua Park and had a truly disappointing experience. The hotel itself was old and rundown, with peeling paint and worn carpets. The room I was assigned was cramped and stuffy, and the bathroom was barely functional. The bed was uncomfortable, and I barely slept a wink. The service was equally terrible. The staff was rude and unaccommodating, and they seemed disinterested in helping me with anything. I had to wait hours for my room to be cleaned, and when I finally complained, the staff member just shrugged and said that they were too busy. The food was also subpar. The restaurant was dirty and unappealing, and the food was tasteless and overcooked. I ended up eating out most of the time, which added to the cost of my stay. Overall, I would not recommend [Hotel Name] to anyone. It was a terrible experience from start to finish, and I would never stay there again. Here are some specific things that I was unhappy with: * The condition of the hotel: The hotel was old and rundown, with peeling paint and worn carpets. * The size of the room: The room was cramped and stuffy. * The condition of the bathroom: The bathroom was barely functional. * The bed: The bed was uncomfortable. * The service: The staff was rude and unaccommodating. * The food: The food was tasteless and overcooked. I hope this review helps others avoid making the same mistake I did.

Belal Bostamy

"Room and furniture were 5/5. You have to cross the street to go to the beach. Breakfast was 4/5. Dinner was 2/5; rice was the only good thing to eat 😂. I suffer from a fish allergy, and they serve fish every Monday , so what should I eat? You have to tell the chef what you want for the next day. And I found Moldy mortadella Please monitor the quality of the food

Hamza

It was a very nice hotel and the staff are so friendly, rooms are nice and clean, the food is very delicious, pools are clean and the beach is adorable with it's coral reef!!😍😍 I highly suggest you to visit the hotel to spend your gorgeous holiday!! Special thanks to Mona for helping us as the reception.

Anastasia B

+ location close to the sea (not the first line though) + nice area with gardens, flowers, birds etc + soundproof rooms + close to the airport — housekeeping was 2/5, we had to ask for toilet paper twice. Also we ran out of body gel and hand soap that weren’t filled up. Couple of times our room was skipped for housekeeping — not much variety of food, same kinds of cheese, salami and ham every day. Dinner was generally good while breakfast and lunch mostly repeated themselves — room was outdated and lacked comfort. E.g. there were no power outlets beside the bed and no full-height mirror. Furniture was a bit shabby.

Sarah Farah

It was a perfect 4 nights that we will make sure to come once again to repeat it 🇪🇬 Thank u so much for all your kindness and hospitality, much love from Dubai to all your team there. Till we meet again Inshallah ♥️

Han Minh Ng

This is not beachfront and you would need to walk 3 mins to the beach. Staffs are nice but some are rude-2 old men: 1 is the receptionist at Hotel Beach who was rude to me 2 times, and 1 guy wearing blue shirt without name tag- he never smiled at me, even took a huge bread and roasted and i needed to wait for a long time. Not a guest would eat that much bread to be honest. And he trained staffs in bad manners in the public. Such a bad person and line manager in general. Facilities in room are not well-equipped as a 5 star hotel: no wardrobe, no flip flop, no bag for beach. Toilet is in one room without sink so need to go to another bathroom to wash hands. Shower cannot be adjusted. Good: perfect noise cancellation, comfy big bed so i could sleep well. Perfect shower gel, shampoo, HC, hand wash even have body lotion - all smell good. Some young staffs are very nice and helpful. Good restaurant to dine in.

Sara Abu-sala

I loveeeeed CHARMILLION . Sharm el sheikh will be the best holiday I’ve been to so far all because of our resort . Everything was perfect .

Mohammed Adel SACI

Very beautiful hotel to visit I would like to share my tourism experience at Charmillion Gardens Aquapark Hotel in Sharm El Sheikh, Egypt. I would like to extend my heartfelt thanks to Miss Terressa, "the gem of communication and guidance," for her excellent service, exceptional professionalism, and kindness. I also thank all the hotel staff in general for their wonderful service, especially Ahmed and Rabie at the reception, and Ahmed, the room cleaner, who is an artist at his work. I must not forget the very welcoming aqua park staff. You were a source of comfort and joy during our stay, and your hospitality and attention to detail were greatly appreciated. Your professionalism and dedication to guest comfort reflect your commitment to providing the best possible service. Thank you all for your outstanding efforts; I will always remember this beautiful experience with pride and gratitude. Additionally, I would like to express my great admiration for the diverse restaurants offered by the hotel. We greatly enjoyed the exquisite dishes in the French, Italian, Lebanese, and Japanese restaurants. The quality of food and excellent service in the other restaurants of the three hotels made every meal an unforgettable experience. We also enjoyed swimming in the Red Sea, delighting in the sight of the beautiful diverse fish, and enjoying the hotel pools and many other tourist services available at the hotel. Thank you for providing these wonderful options that added so much to the beauty of our stay.

Seifeldin Jumaa

Would like to thanks Booking customer service It was really prefect and they were many helpful with everything and speed response to us and made our holiday better as always when we booked on it Booking are a best site for hotel on world Will do booking always with them I would like to say thanks to Our room was 7407,7502 1. Reception manger Emil 2. Reception Ahmed and Marwan 3. Room keeper Mehros and Hosam 4. Main restaurant manager Mohammed 5. Main restaurant serving Abdo ( abdulrahman ) 6. Bar and drink beside Garden restaurant Hany, kreem and Wael 7. Golf car driver Hany and Mohammed 8. Main gate Security Mina and

Renato Harvey

I really enjoyed my stay at Charmillion Aqua Park. To top my visit the staff were amazing, they really went extra mile to make sure our group were looked after. Food was great and good amount of alcohol in cocktails.

Teresa Lord

We stayed in the Club not the aqua Park. We could, for a small fee, use the facilities of the aqua park, which the Grandchildren really enjoyed.

新ドラゴン

The hotel is very nice but there are two problems, two stinky rats who behave horribly and because of this many people feel bad. I have attached a photo of the two idiots who allow themselves to insult and humiliate visitors to the hotel. I hope they will be fired and you will hire adequate people to work there

Anahita Rezaei

We stayed for 7 days and enjoyed every single day of our holiday in this beautiful and relaxing hotel. It’s a lovely place with a real character, great staff from reception to catering to entertainment all really nice and helpful. The food was great with very many options and there were different themes some nights (e.g. Egyptian night, romantic night, etc) that made it more fun and interesting. The quality of the food was great too. There are various activities and parties that people can join in if they wish. They were fun and I personally enjoyed them as they kept me active and entertained. Plenty of lovely space in various locations if you want to sunbathe near the see or the pool or more quiet locations. Well maintained gardens and beautiful surroundings make it all very nice and relaxing both at nights and during the days. We loved it and will go back again! Recommend this hotel to anyone who wants to have a relaxing holiday with an element of fun alongside. Thank you to all staff who made our holiday very lucky very! 😊

Gez Reynolds

Rooms were very average. But clean. Food was OK and plenty of it The only thing that let it down was the drinks. All spirits were undrinkable no named brands. So beer was all that you could have aswell as coke/ sprite /orange

NV

Wifi is only available in the public spaces/reception, very slow connection. Possible to buy a simcard from the guides, $15 for 30Gb. Would also advise to buy an esim/sim card before arriving to the hotel. Room 202: Nice and spacious room with king sized bed. Located down from the main restaurant and has a bit of a view to the sea. The bed is a bit hard. It does get pretty loud in the evening because of the loud music/activities in the main area/bar close to the room. There is a mini fridge, a kettle, small TV, closet and a spacious bathroom. Although it says that if the towels are hanging they will not be changed, the towels were changed anyway as long as they are not on the same spot as they are placed by the roomservice. The window in the bathroom/shower has the shop on the other side of it, everything that's being said inside and outside is heard really well. There is a bit of poor air ventilation in the bathroom which results in some mold spots on shower walls. Water is not drinkable, drinking water bottels are provided in the room. Safebox is not attached to the wall/closet, just a freestanding box in the closet. Lebanese restaurant on the premises that has to be booked one day in advance, open Saturday/Monday/Wednesday. Tipping is expected: ok with 100 Egyptian pounds, 200 is nice. Recommended to tip twice during the one week stay. Hotel is located a bit far from the city/activities. Recommended places to visit by the guide: Soho square best time to go kl.19-20 (taxi 30 min 500 EGP one way) or hotels taxi service 25$ back and forth. Old market 15$ back and forth with hotels taxi service. Would NOT recommend the boat ride to the white island/snorkeling in the park. The hotel has way better and stress-free snorkeling with its private two beaches. Few improvement wishes: Would be nice if the buffet had a schedule/overview of the food themes. F.ex. Tuesdays are "traditional/oriental" food, Friday is seafood, etc. Also if all the food had labels/names and what are the ingredients. It would be nice with more fresh juice options than just orange (€2 per glass for breakfast). The music/loud activities in the evening are a bit too loud for the rooms close to that area.

D. R.

One of the best reefs at a hotel in the area. Most of the time the staff does as if they understand but they dont. There was a problem with getting baby beds for the first days. They simply ignored our request to fix it. Third night we got the sleep we deserved. There was a pretty moody waiter...

mohamed elshazly

For a family, we have enjoyed so much the location, the vibes, the calmness, and the waters. visited twice and sure will do again. they have rooms with two 160cm beds and family rooms with extra 1 meter beds plus the two 160cm and connected rooms for bigger familes. all views are good either garden, pool, or sea. food not much in varities but good food is served. soft drinks are not that much of quality but will do. a pleasant stay is assured.

Tatia Nadirashvili

I enjoyed My stay here with my family very much. Food is great! We did have some misunderstanding with room initially but everything was sorted and we got wonderful rooms with garden view. thank you grand plaza for this great experience. Also staff is very nice, housekeeping is great, waiters are great! Loved it

Artak Tarumyan

Old rooms but very clean, everything is working. Service is okay, but in comparsion to Albatros palace or Laguna vista it can be better. Location is good, there are many markets nearby, you are not forced to buy some necessary items from hotel markets, you can just cross the road & buy same stuff cheaper.

Qzah

A hotel like a hotel, it lacks a lot, the biggest problems are the service that is difficult to communicate with, on the day of departure they force their luggage to the sun despite the message that there is food inside and there is still 4 hours to go to the airport. Despite the requests and translations, you still pulled the suitcases from the reception to the sunny driveway. Hotel mainly for Italians.

Hicham Ouitis

Excellent for family journeys. The staff was very professional and lovely, the food is okay… but the rooms (bathroom I mean) not enough clean and the pool sometimes dirty

Rabiyya Mulla

I had the most amazing time at this hotel, the hotel staff Mariam and also the other workers there such as the life guard food waitresses all go out their way and help you in anything you need, would recommend this place definitely, very helpful and any issues or concerns get dealt with also. Lovely location as well as very close to Naama Bey and other places, thank you for making us feel so welcome!

Asma Hussain

We had a really good experience in the hotel. Good entertainment for adults and children but it would also be good to get some outside entertainers.the choice of pools are amazing as well as the water park! Location is ideal as it’s close to the main part of Naama bay and also the beach. Omnia from the mini disco was fun and good with the children.

Linda H.

My recent stay at this so-called five-star hotel was nothing short of a disaster. Despite its prestigious rating, the hotel fell woefully short in several critical areas. First and foremost, cleanliness was a major issue. The room was far from the pristine standard one would expect from a five-star establishment; it had visible dust and stains. The bathroom was no better, with mold evident in the corners and a persistent unpleasant odor. Breakfast was another letdown. The selection was limited and unappetizing. The food quality was inconsistent, and the service in the dining area was sluggish, making for an overall disappointing start to the day. Perhaps most frustrating was the lack of helpfulness from the hotel reception. Requests for basic amenities and assistance were met with indifference and delay. The staff seemed overwhelmed and uninterested in resolving issues, further compounding the frustration of an already dismal stay. Overall, this hotel did not live up to its five-star billing. If you're considering a stay here, I strongly advise you to look elsewhere to avoid a similarly disappointing experience.

Maryam Ahmed

Well, I am genuinely enjoying everything so far. The entertainment team is very welcoming and kindhearted people. They made us feel included in all the activities which was amazing. The food was delicious as always and all the staff are very helpful. The drinks and the cocktails were on point and every request was accommodated. I am very thankful for everyone thank you all.

Murat Ozel

We arrived at the hotel one day earlier than planned, which was our own mistake. Despite it being the middle of the night, the staff managed to prepare another room for us within an hour. The next day, we were supposed to move to the room we originally booked. When we finally got our room, a suite with a pool view, the location was great. Unfortunately, the room itself did not live up to our expectations. It was far from the standard of a suite. The room was old and worn – the floor tiles were loose, and the bathroom clearly needed renovation. The suite felt small and cramped for four people (two adults and two children), and the beds were far too small – the double beds we received were barely 140 cm wide. On a positive note, we would like to highlight Walid, who took care of our room cleaning. He was incredibly kind and did an excellent job. Unfortunately, the restaurant was a disappointment. The food was very repetitive from day to day with only small variations, and every time we ate, we ended up feeling bloated. There was only one restaurant for the entire hotel, which was far from sufficient for the number of guests. It was often difficult to find seats, and the noise level was very high, making the dining experience less enjoyable. As for the drinks, they were also disappointing. The "cold" drinks were rarely cold – sodas were often left lukewarm on the counter, and we had to serve ourselves. There were never any diet sodas available, and we had to ask for them each time. It felt like they were deliberately hiding them. We also encountered issues with the reception service. When we approached them with questions or needed help, we were interrupted multiple times as the staff suddenly went off to assist other guests who appeared while they were still attending to us. This happened several times and gave the impression of a lack of attention and respect for our time. We also visited the hotel's water park, but unfortunately, half of the attractions were closed, which was a big disappointment for us and the children

Lina Yassin

I've been coming to Sharm on and off for the past five years, and Fun & Sun has been the best and most generous hotel I've stayed at. I brought my mom and sister, who were visiting Sharm for the first time, and they felt instantly welcomed by the friendly staff. The rooms are spotless, modern, and offer great value for the price. The food is consistently fresh and delicious, and the evening entertainment is both fun and engaging. I'd highly recommend this hotel to anyone looking for a fantastic stay that's well worth the money!

Kalim Kadir

An amazing hotel that superseded my expectations. Kids absolutely loved every bit of and the staff were really friendly. Lovely food with loads of options. Only a short walk away from main naama bay away from all the hussle and bustle.

gloria Berridge

Can guest relations reply as i cannot get on the website to ask the question. Are the pools heated in January February and March April time? MANY THANKS

kailand mcdonnell

Just got back from staying at this hotel and all the staff are amazing and accommodating. Rooms were clean, Great location for the beach and strip only thing they could do is more selection of food for British tourists and kids ( chicken nuggets, burgers etc) apart from that i would definitely recommend and would go back.

Sam Khan

The employee's were very good and helpful with and very kind to the kids. Would recommend anyone to this hotel, will definitely stay here if I came to Egypt again.

Diane Stokes

We cannot rate this hotel and it's amazing staff highly enough. Our recent stay was extended as my 86yr old father had an accident on our last day and we had to remain a further 11days. The professionalism, respect and help we were given by everyone was incredible. When my father returned to the hotel after 5 days, he was treated amazingly. The hotel reception manager Hisham did everything he could possibly do to assist us. Dina the Guest relations again was incredible. There are too many to mention, but I will be thanking them all in an email to the Hotel. Thank you all, you are all very special people. 🙏

Rahif Chaar

Royal Savoy was great. Amazing service and very friendly staff with a great beach. A small problem we faced was a continuous beeping noise coming from ana electricity room and stayed for almost 48 hours and for two nights we couldn’t sleep (its more annoying at night) Staff were very understanding and offered us different rooms however the noise was still reachable, eventually after 2 days it was fixed. Other than that it was a great stay overall.

Jason Lee

**Royal Savoy - There's no better that's a 100%promise ! "Our stay at Royal Savoy is absolutely unforgettable!" Simply the best weather, restaurants, staff , amenities and scenic views We feel like Royalty here , absolutely nothing is any trouble for any staff, we feel it's a little unfair to name any in particular as all Savoy staff have your best experience and enjoyment as the entry level and all go the extra hundreds of miles. The Room's cleanliness, decor, comfort, and special touches ( welcome gift) is exemplary truly wonderful. Again I need to highlight the staff's friendliness, professionalism, and willingness to help. Mohammed, Abdulla etc but literally EVERY staff is AMAZING 🤩 You feel unique as all experiences we have had, events, tours,local recommendations provided by the hotel staff were perfect, thankyou so much !! Dining Options... Spoilt for choice... SO many restaurants there is something for everyone and the food is absolutely terrific with choices and delicious too ! It's a winner, the food, restaurants and service you cannot better - cast iron guaranteed. To summarise , "I can't wait to return to Savoy Group and couldn't recommend it any higher to anyone looking for a wonderful getaway!" Our rating - the only hotel we have given but it's simply 10 out of 10.

Iris Girl

Our stay in royal savoy was great location was great fantastic it’s near to SOHO square has different food options open buffet. Employees were very friendly and cooperative I would like to give my special thanks to Mr. Apanob and Mr. Boshoi for their care and kindness.Unfortunatelythe bad experience with the driver from air ports was very rude and badly dealing with us also on beach peter was very rude and late orders. Shisha on beach available but taste very bad for 500 EGP.every thing in the room was neat and clean. Welcoming dessert was on table .

Dr Khamis

Royal Savoy is an extension of Savoy and is run by the same management . Last time I stayed in Royal Savoy was in March, this time round Royal was fully booked with wedding guests , so me and my wife and I stayed at Savoy instead. We went for drinks at Royal Savoy bar, for which we were gonna pay as any customers. Regrettably, some of the staff let themselves down massively. Mahmoud, who calls himself front he mean "front of the house," Emad and Islam the waiters, were rude and unprofessional, and bad attitude. They should be re-trained in the hospitality all over again. I believe they have been promoted, but they clearly lack the skills for the job. In fact, they've refused to serve us drinks even though we said that we'll pay there and there or they can charge it on the room. These waiters were happy to accept thousands of Egyptian pounds in tips and still refused to serve us drinks. Incredible experience. I have reported this conduct to the staff to the owner representatives, but they didn't seem to care . However, this will not stop us from coming to Savoy in the future , we just hope not to experience this poor attitude and unprofessional behaviour from those members of staff again

Sharm El Sheikh

A Perfect Getaway at Sierra Hotel Sharm El Sheikh I recently had the pleasure of staying at Sierra Hotel in Sharm El Sheikh, and I must say, it exceeded all my expectations. From the moment we arrived, the warm hospitality and exceptional service made our vacation truly memorable. The hotel itself is a beautiful oasis, with lush gardens and stunning views that instantly put you in a relaxed state of mind. Our room was spacious, impeccably clean, and well-appointed with all the modern amenities one could need. The attention to detail in the room decor and the daily housekeeping service ensured that we always returned to a pristine and comfortable environment. One of the highlights of our stay was the fantastic dining experience. The variety and quality of the food were outstanding, with numerous options to suit every palate. Whether it was the delicious buffet breakfast, the mouth-watering seafood at the restaurant, or the refreshing cocktails by the pool bar, every meal was a delight. The hotel’s facilities are top-notch, offering something for everyone. We particularly enjoyed the multiple swimming pools, The beach area was also a great place to relax and soak up the sun, with plenty of sun loungers and umbrellas available. What truly sets Sierra Hotel apart is the exceptional staff. Every member of the team went above and beyond to ensure we had a wonderful stay. From the friendly reception staff who greeted us with smiles and efficient check-in, to the attentive waiters and housekeeping staff, everyone made us feel welcome and valued. Additionally, the hotel’s location is perfect for exploring Sharm El Sheikh Overall, our experience at Sierra Hotel was nothing short of exceptional. It’s a place where luxury meets comfort, and where the staff’s dedication to guest satisfaction truly shines. I highly recommend Sierra Hotel to anyone looking for an unforgettable stay in Sharm El Sheikh. We can’t wait to return

•lülü•

very nice, I went 21st sep and the place was very quiet and wasn't crowded at all, food is nice, chef will make food if you have any food allergies or limitations. animation team are incredibly friendly and outgoing. recommended !

Livdemer

Great Hotel in great location! Sierra is like 50 metres from Soho square and that’s the place where sharm el sheikh tourists are going at evening. But many hotels are located pretty far away from Soho square which is a problem, cause you will need to get a taxi there and back every time with scammers-taxi drivers 😂 In general our stay was great, the service is the best, especially from Restaurant manager 👍 The rooms are a bit old, but you got everything you need If you stay for 7nights + you also get a lot of vouchers for free jacuzzi, sauna, steam room, bowling, ice scating, tennis, etc Also Sierra got this cozy atmosphere, I mean right near it there is Savoy that owned by the same owner and more luxurious and expensive, but it doesn’t have this cozy vibe that Sierra has 🙂

Ayla Naya

I don’t recommend it to anyone, we were cheated by paying extra amount to get a ground floor pool view connected room, once we arrived early in the morning they told us there is no vacant rooms as we reserved, and we must wait 4 hours to check in the room (check in at 2:00 pm) Bathrooms were smelly and water flows while washing our hands with a very bad smell! All what they tell you we will fix this problem with no results! Swimming pools are not clean, full of dirts and insects! Room service is not friendly at all! Don’t throw your money and choose a better hotel! The only good thing is the location in Soho.

Margarita Paloumbi

A wonderful hotel with great staff. Well designed gardens, many clean swimming pools with charming bars, many adorable cats, good restaurant and main bar. This is Sierra. It’s the part of the Soho Complex (Sierra, Soho Square, Savoy hotels etc). Our room (a garden view junior suite, with a relaxing living room) was spacious and perfectly equipped with anything we could imagine for a perfect stay, the WiFi was very fast, the lighting and the air condition were excellent. The mini fridge was working like an A class refrigerator. The bed sheets were soft and brand new. The mattresses were anatomic and the pillows puffy. The towels were simply the best. The beach was clean and quiet, but I would like the platform to the sea to be stabile because this moving platform seems to be dangerous. I couldn’t walk on it. But the best of all is the staff. Emad and Peter at the main bar, Sayed and Mamdouh at the restaurant were helpful, friendly, smiling and polite. They made us feel like being in the house of some friends and not in a hotel. Mr Amr at the reception was polite and helpful. Wael made immediately every change we wanted in the room. And of course Mina! The smiling and polite young man, who made his best in order to make our holidays unforgettable. The only problem was the behavior of the rude security guards, who made control every time we returned in the whole Soho complex, after a walk in the city. They were searching all our personal items, in an annoying and insulting way. But the whole ambience of the hotel was so great that this behavior can’t affect my rating. If you want to feel like a prince/princess, if you want to relax in a perfect place, make a gift to yourself and your family and book some days in this paradise!

Inga Skrickute

We had a wonderful stay at this hotel. The staff were incredibly friendly and always ready to assist with a smile. The hotel was clean, comfortable, and well maintained. Great food, a relaxing atmosphere, and excellent service made our vacation perfect. Highly recommended! 👌🏽

Калоян Савчев

The rooms are good looking and cleaned everyday. The animation team is amazing as well as the pool area. A lot of activities to do. Massages are awesome. The one think I didn't like is that the first 5 to 10 meters in the sea there are a lot of rocks.

Lanzz Stutss

This hotel is 10 out of 10, it's got everything you need for an unforgettable getaway. The staff are incredible, always going the extra mile to ensure your stay is special and enjoyable for everyone. The Animation team is exceptional, they created vibes and a lively atmosphere with activities and games that kept everyone engaged and having a blast. We highly recommend this hotel to anyone looking for a wicked holiday.

Aya Gamal

Fantastic welcome. Room was lovely and cleaned to a high standard every day. Pool staff and lifeguards very efficient and friendly. Pool bar staff extremely attentive bringing us drinks and cocktails as and when needed and always happy to have a conversation. Terrace bar staff the same. Remembered our drinks every night and again very attentive and friendly. Animation team always on hand to answer questions and kept us busy with daily entertainment. Comedy night was hilarious! They are an asset to the hotel. Restaurant was good with a variety of food for every taste. Public areas were immaculate. Will definitely be returning again later this year

Laura Steel

This hotel is amazing, it's got everything you need to have an enjoyable relaxing holiday. The staff are lovely and can’t do enough for you, especially the Animation team. They provided entertainment for everyone and really get involved with the guests making sure they have the best time. Definitely 5 star service from them ,they made our holiday especially for my children 😁. Cannot recommend enough.

Tawfik Kourjoht

I had a wonderful stay at this hotel! The staff was incredibly welcoming and attentive, always going the extra mile to ensure a comfortable experience. The rooms were spacious, clean, and well-maintained, with all the necessary amenities. I was particularly impressed with the breakfast selection, which had a wide variety of delicious options to choose from each morning. The location was ideal, close to popular attractions and easy to navigate around the city.

amira fekki

Its nice to find a good old hotel that has kept its standards, because the city has certainly not :( The hotel was amazing and did the best for our accomodation, special thanks for the upgrade :) very clean, sea area is entertaining and a diving center nearby. Service was very good, would recommend and return there. Amazing pool with sea view, although would love to see the the “strict adult pool” rule reinforced more firmly.. but again it’s part of the staff hospitality so i cant complain too much, its just that its not safe for unsupervised children. Lastly, adorable animation team. We felt pampered by all means, thank you.

kelly dobson

The staff made this holiday everything! Friendly, personal service, kind and considerate. Food is good, facilities good, room slightly dated but overall the most amazing holiday! I would like to pay a special mention to Rashad in Ramses restaurant, who took such good care of us, had our drinks ready for us, made us feel welcomed and made nothing seem like too much trouble. He is a credit to the hotel and can't give him enough praise, truly made our visit next level!!

Sara Ilievska

I am coming to this hotel for the first time and I can say that it's the best hotel I have ever visited. Great team, beautiful sea, clean rooms, also the food is delicious. Special thanks to the animators, especially Farah and Farida, who were very friendly with me and my family. Thanks to the whole team of the hotel who did their best. Such a wonderful experience.

Hisham Ahmed

Grand Rotana is perfect, very big territory, a lot of palms. Corrals very beautiful. Animation team is the best. Food in a restaurant very tasty. Thank you for everyone in this hotel

Victoria Channing-Turner

Absolutely amazing holiday, the staff are unbelievably attentive and amazing with children. We loved it. Rooms were incredible, always clean and they are HUGE. Pools were clean, safe and excellent fun. The life guards were so helpful and kept everyone safe, Alex in the kids pedalos pool was unreal and our children cried when they left him, a real asset to the hotel. The staff in the restaurant (Culina was our favourite) were so amazing... Two of them especially and I can't remember their names but they had so much fun with our kids and even bought coffee to our room one morning, they went above and beyond. Our only reason for an 8 out of 10 was because the food got a little repetitive BUT we are vegetarian so it was tricky... However breakfast was INCREDIBLE.

Abbas hussain

Amazing experience at this resort from start to finish. Beautiful hotel, amazing staff and service. The bungalow we stayed in was lovely and rooms are clean and have everything you need. So many pools to choose from so not ever too busy anywhere. Water park in the hotel is so much fun with two sections for children and adults. Plenty of selection with the choice of I think 5/6 different restaurants with a varied selection of food being served throughout the day. Entertainment throughout the day from music/kids entertainment and the foam party was brilliant fun. Best holiday experience I’ve had, would recommend and would definitely come back.

Amanda Rooney

Overall good value for money. Amazing pool areas, plenty of sun beds and lots of activities to get involved with. We personally found the speakers around the pool nearest to the beach too loud, you couldn’t use the sun beds directly infront of them as you couldn’t hold/hear a conversation. The room was beautiful and kept clean. The shower was also amazing. Only downside to this hotel is the food. The food that we had was nice, but it was very repetitive and limited in choice resulting in us eating out a few times during our stay. The drinks service in the restaurant was also poor, but these issues aside, I couldn’t fault the hotel. Staff was friendly and my little boy loved the water slides too.

Alex

The hotel decor is stunning, rooms are modern and a great size for families. The staff are amazing and they made our holiday brilliant; especially lifeguard Alex and bar attendant Adul I believe their names were. So attentive with our needs and our children thought they were great! Brilliant addition to your hotel. The food was tasty, but slightly repetitive; however the freshly made pizzas, koftas and grilled chicken were brilliant! The entertainment on the beach in the evening we felt were the reason we gave a 9 and not a 10, as we feel it was quite cheesy/heavily focused on techno music; so we only spent a few evenings here and ventured out the hotel for the rest of the week, visiting local bars. Overall an amazing holiday! Thank you!

Ahad Miah

had a wonderful stay at laguna vista. Staff were super friendly, rooms clean although ours did smell of light touch of sewage. Pools fab. there is a heated pool inside the spa! Did all excursions through get your guide. Food at the hotel was good - but menu doesnt change for breakfast / lunch and dinner so you are eating same items every day. Need more entertainment. Stayed in Turkey and entertainment was far superior especially for children. Overall, great experience. Would definitely go again.

Foad Jbara

Everything was perfect, beyond expectation, they went the extra mile to make sure our stay is memorable. Starting with the location, the hotel has many points of access to Naama Bay, our room had a direct access to the street and was super close to the pool, beach and main hotel restaurant, it was so convenient to move anytime, they also provide golf carts all day long to move guests anywhere within the hotel. The room has everything we could ask for, very comfy beds, all bathroom amenities, and a modern smart TV, yet the housekeeping is a call away to supply you with anything you wish to have, all their rooms are really spacious. Each room has a terrace or a balcony with a very nice view. The green spaces are all over the hotel, they take good care of it during the night when less people are walking around. Main restaurant is were the open buffet for all meals, it is called Orangerie, the variety of food guarantees the satisfaction of everyone no matter what your taste is, the restaurant is extremely busy yet they work like bee hive, super fast super clean and they pay attention to small details, a section for people with special needs, a section for adults only with no kids around, the rest of the sectors are around, the food is presented in the center where it is accessible by all within few steps. Spa was exceptional, I would love to thank Zakaria and Dina for the best massage we had, the options are huge there and they will make sure you get exactly what you had in mind with a little bit more of happiness. Pools were super clean, not crowded anytime of the day, clean towels are provided anytime, a small bar to serve drinks is also around the pool if you want to drink and relax, life guards were available in pairs all the time. The access to the beach is a different story, they have the best beach in Naama Bay, private for them and it is super clean, plenty of seats to accommodate everyone, there is a bar and a DJ all day long, beach parties on daily basis as well. Internet is covering the whole hotel area and the neighbouring parts on the beach or main Street so you are set to go without worrying about being connected. There is an airport shuttle in exchange of a very small amount of money. The staff are amazing and super friendly, Mr. Magdy, Ayman and Katharina from the front office did an amazing job to make our stay memorable, thank you guys, keep it up, you will see us again 👍

أم قصي

We had an amazing experience at this resort. Most of the staff are friendly and helpful. The place is warm and comfortable. They have a very nice pool and the beach was very good. The only thing that was a little annoying was that our room was far from the pool and beach especially since the weather was very hot and sunny. We really loved the resort and would happily repeat this wonderful experience but would choose closer rooms

Shushan Grigorian

I spent a week in this hotel. Everything was really perfect. The stuff was very friendly, attentive and caring. Beach was perfect and clean, as long as the hotel, rooms and restaurants. Food was fine. Animation team was the best one. They helped us for all matters. They were very friendly, nice and active. I love all of them, thank you to Ziad (two good guys), Siwar, Anna, Katya and Karim.

Amine Maatti

I had a wonderful stay at the Maritime Jolie Ville Hotel in Sharm El Sheikh. The hotel itself is beautiful and well-maintained. The food was delicious, offering a wide variety of options that catered to all tastes. In the evenings, there were some great activities including art and music, which added a nice touch to the overall experience. Highly recommend for anyone looking to enjoy a relaxing and entertaining vacation

Olivia Smit

I stayed one week in April 2024 and it really was the best place I have ever stayed at. Exceptionally well maintained, very pleasant atmosphere, the staff is all very attentive, i especially got very good help from Katerina. The Libaneese restaurant is delicious and lively and the two waiters were so nice. The main restaurant is also very very good. I enjoyed the lounge area and the spa too. The treatments are very good quality. It is an excellent resort without a doubt and I hope to come back soon!

Hend Nassar

I don’t know where to start, but I don’t recommend it at all. The reasons below: 1- First the Room Service can be rated 0. 2-Ant and Cockroaches everywhere, No one does pest control. 3-The door lock not working at all and I complained but it seems they don’t know how to fixed it. 4-Towels, sheets and carpets are not so clean 5-Amenities aren't always available 6- Food in the main restaurant is very bad . Only the pre booking ones are very good this is the only good thing . 7- No warm pools only one and very small . 8- The beach is very dangerous for kids u will find naked wires n wood pieces maybe even broken glass. 9- The beach in itself is accessible through stairs n very narrow and rocky. 10- if your room is in the main building you will not sleep well because of the DJ you will feel that you are at the party until 11:30 pm, so if you have kids, good luck then. 10- The attitude of some of the house keeping n beach staff is horrible they make fun of the guests in Arabic n curse with horrible swears so if u r Arabic speaker or have kids please don’t book here. The front office manager Mohamed did his best to change our experience. However, nothing would make us satisfied after what we faced. Save your money and time because here you will not enjoy.

Mahmoud Tala't

I recently stayed at V Hotel Sharm El Sheikh, and while I did encounter several issues during my visit, I feel it's important to share a balanced view. First, I noticed some concerning practices regarding the treatment of Egyptian guests, which is quite troubling and something that needs to be addressed. Additionally, I encountered issues with insects in my room, as well as an unpleasant smell that made my stay less comfortable. Moreover, I was disappointed with the inadequate welcome for me and my wife as newlyweds, as this hotel does not seem to be a preferred choice for those seeking a special experience for their wedding. However, I must commend the hotel management for their swift intervention in addressing my concerns. Their care and dedication to improving my experience were evident and made a significant difference in my stay. I did encounter a few staff members who truly exemplified excellent service and hospitality, which was a bright spot amidst my challenges. Despite my mixed experience, I would advise potential guests—especially brides—to consider other venues that might offer a more welcoming atmosphere and attention to detail. Thank you to the management team for your efforts, but I urge you to take further steps to ensure that all guests, particularly Egyptians, feel valued and comfortable during their stay.

Anders Gustafsson

This experience has been deeply disappointing. Staff behavior is shockingly unprofessional, with waitresses mocking guests in Arabic and reception staff being rude, unreliable, and even deceptive about the hotel's location. Simple requests, like providing missing towels, are ignored. The hotel feels rundown, with loud music blaring until midnight, showing no respect for guests’ need for quiet. This was one of the worst experiences I’ve had. No 5 star hotel at all. Can you imagine we asked booking.com to call the reception to bring us towels?

Nour Elaraby

Let’s start from the reception 🛎️ the gentlemen there are very polite and I saw them working under such pressure from the guests check out and in , They were very composed and polite to help all guests as quickly as possible. rooms are comfortable but need to be more clean! The main Restaurant so messy i saw kids playing and touching the food on the buffet with their hands and this is really disgusting!!! Food is not really good have no taste lots of spices that covers completely the taste of the food and you can’t recognize what are you eating !!! chefs at the food stations are polite !! Specially the lady who bakes arabic bread ♥️The staff at the main restaurant are really impolite they need to be more respectful and professional!!I have no idea why they don’t do the table setup complete, like I took my meal and I have to wait to ask 2 or 3 of them to get me a dessert fork 🍴🤷🏻‍♀️ and after all I have to stand up by myself to get one !!!!! And I had to ask them to remove my empty plates too !!! If you ask any of them for one drink you will never get it ! And there is no waiters for beverages orders!!! Not at the restaurants not on the beach not on the swimming pool , you have to get it by yourself, I hope that they work on that!!! The Italian restaurant by the beach is much better as well..

Edward Thomas Wilson

This experience has been beyond disappointing and unacceptable. I am appalled by the staff’s behavior—many of the waitresses openly mock guests in Arabic, assuming no one understands them, which is unbelievably unprofessional and disrespectful. The reception staff are just as bad—rude, misleading, and completely unreliable. They even go so far as to claim there’s no “city center” in Sharm El-Sheikh, clearly trying to deceive guests and cover up the hotel's actual location. Worse yet, they can’t be bothered to fulfill the simplest requests, like delivering towels when housekeeping neglects to leave them. And if that wasn’t enough, the entire hotel feels like an old, broken-down music box blaring loud, obnoxious music until midnight without any regard for the basic rights of guests to a peaceful environment. The lack of respect for general courtesy and decency is astounding. This has been a horrendous experience, with the most impolite, irresponsible, and downright rude staff I’ve ever encountered—worse than even the lowest-rated hotels.

Michał

A very pleasant place to spend a wonderful vacation. The hotel is nice and well-maintained. The staff takes great care to keep the entire property, including the rooms, clean. The hotel restaurant serves very tasty and diverse food (everything is fresh). During meals, we were served by very friendly and helpful waiters like Osama - the best. I will have great memories of this stay and highly recommend it.

Ralitsa Krusteva

This place is great. Staff, food, rooms, everything is 10 out of 10. Everyone is really friendly, always offering their help. Waiters here are one of the nicest people i’ve ever met. Many thanks to them for making our stay so special and fun. Rooms are big and they are being cleaned and decorated differently every day. The hotel has great variety of pools and water slides. You can never be bored at this place. Definitely recommend! :)

Tyrrell Harrell

This has been an amazing trip. The best resort I’ve been at in Egypt so far. Staff is friendly and attentive. Everyone seems to be great at their jobs, from the chefs to the masseuses. I would stay here again in a heartbeat with my family. One caveat, I would not recommend this as a solo travel destination only because it’s almost exclusively European families and they aren’t keen on talking to strangers. But if you’re coming with a significant other or family, it can’t be beat.

Darren Thomas Carr

Impeccable service, friendly, attentive staff. The Food is simply first class. This team really show their love of food through in the variety of well seasoned dishes. Location outstanding! Would highly recommend this resort.

Anna Wierzbicka

A fantastic spot for a relaxing holiday. The hotel is well-kept and beautifully maintained. The staff pays close attention to cleanliness throughout the entire property, including the rooms. The food at the hotel restaurant is both delicious and varied, with everything being freshly prepared. The waitstaff during meals were exceptionally kind and attentive. I had a wonderful time and would gladly recommend this place to others.

Mohammed Anbtawi

“Our stay at Pickalbatros Palace was truly unforgettable. The hotel staff were exceptionally friendly and attentive, always making sure we had everything we needed. The rooms were spacious, clean, and offered stunning sea views. The food was delicious with a wide variety of options to choose from, catering to all tastes. The entertainment team did an amazing job with daily activities and evening shows, keeping guests of all ages entertained. The pool area and beach were well-maintained, and the atmosphere was perfect for relaxation. We would definitely recommend this hotel for a fantastic vacation experience!”

Khalil AlQasim

Staying at Albatros Palace was an incredible experience! The hotel offers a stunning view of the Red Sea, with clean, spacious rooms that are well-maintained. The staff is always friendly and helpful, making sure all our needs were met. The food at the buffet was diverse and delicious, catering to different tastes. The pools were clean, and the beach access was very convenient. We especially enjoyed the entertainment programs in the evenings, as the animation team did a fantastic job keeping everyone engaged. Highly recommend for both families and couples looking for a relaxing getaway!

علي دية

I recently stayed at Pickalbatros Resort, and I was thoroughly impressed. The resort offers excellent amenities, including beautifully maintained pools and a variety of dining options. The staff were incredibly friendly and accommodating, making sure all our needs were met. The rooms were spacious, clean, and offered great views. The beach was stunning with clear water, and we enjoyed many activities, especially snorkeling and diving. The animation team kept everyone entertained with fun shows and games. Overall, it was a relaxing and enjoyable experience, and I would highly recommend this resort to anyone looking for a luxurious stay.

Abd Saad

My stay at Pickalbatros Palace was absolutely amazing! The hotel is beautifully maintained with lush gardens and plenty of pools. The staff were incredibly friendly and always willing to help. The food was delicious with a wide variety of dishes in all the restaurants. The animation team kept us entertained with fun activities and exciting shows every day. It’s a perfect destination for a relaxing and enjoyable family vacation. I would definitely recommend this hotel and hope to come back soon!

Hassan HASEEN

My stay at **Pickalbatros Resort** was absolutely fantastic! The rooms were spacious and very cozy, with daily cleaning services. The beach was clean, and the sea was warm and clear. The variety of food in the restaurants was impressive — always fresh and delicious. The staff were friendly and always ready to help. The entertainment team was top-notch, offering new programs and activities every day. This is the perfect place for a holiday with family or friends! Y

Nick Trott

Enjoyed 7 nights here in October. Superior double room in the main block are a little dated but do have comfortable beds and no one can fault the staff the do a fantastic job cleaning the rooms. Service at this resort is excellent with everyone we met happy and friendly greeting us with a smile. Food was very good with a good range of options in the buffet, option at the al-a-cart Italian and beach front for lunchtime, with the later 2 doing table service. Beach - the steps to the beach total just under 100, there is a small bar half way for refreshments and great views of the bay. The other option is the slope which we found much easier. The lads taking scuba diving bottles up and down deserve a medal. Entertainment- the animation team do a great job providing games and entertainment. House Reef - is fantastic with lots of sea life. We did find as with many places some coral bleaching, but you have a whole bay to explore and there are some beautiful corals to see and plenty of sea life. On our last day we spent 2hrs 15min exploring the entire bay so there is plenty to see.

Gagik Martirosyan

Wonderful Stay with Great Service I had an amazing stay at Jaz Fanara. The staff really stood out – special thanks to Castello, Ahmed, Chloe, Memo for the wonderful time. Their friendliness made a big difference. The room was clean, comfortable, and well-maintained, and I appreciated the small details that made the stay extra special. This is my third time in Jaz Fanara and I will definitely visit again. Highly recommend!

Meda Varanauskaite

Amazing hotel, service is amazing. Can't fault the hotel at all. Rooms: All clean, always have something decorated on the bed each day. 5 out of 5 Food: Food is AMAZING! I don't think I had a bad meal, breakfast is the usual stuff, lunch and dinner always have a variation of beef, chicken, fish, pasta. The desserts are also just as amazing. 5 out of 5 Entertainment: They always have something going on, music is amazing. If you don't like listening to music I would suggest going to the quiet pool however main pool entertainment is always amazing, come say hello to us every day. Entertainment in the evening is just amazing always has something happening. Each day is different. 5 out of 5 Location: Amazing, the coral reefs are beautiful. If you are available to get masks as the views are great. 5 put of 5

David Highton

Hotel staff all amazing, especially Mostafa from the housekeeping team, he looked after us all week with some surprising and brilliant towel art! Food is good with a good choice. Plenty of pools to choose from and beach is great for having a swim or venturing further out for a snorkel or a dive. Few local shops in the area for souvenirs along with the hotel shops. Would recommend this hotel and would definitely come back.

Radu Buta

Very kind people working here. It is greatly positioned on the beach with facile access to the reefs where I saw twice sting rays, clown fish and others. The entertainment team did a great job to keep us moving, while also letting us rest when we didn’t feel it. Overall a really nice experience, would definitely come back!

Maria Bognar

Beautiful setting with the mountains behind, with the amazing pools and the beach. The pools would be nice to be heated during the winter months. Good beach facilities, comfortable bed and room. The rooms, and especially the bathrooms could be cleaner. There is a free programmer for every evening/night, animators in the morning. Food is adequate, nice selection of veggies and bread on the buffet table (little short of meat varieties), but it gets a bit boring with days passing by, as there is not much variety from day to day. Staff is friendly, but could improve in informing guests better. In all, it is nice for the price payed.

Tamer Ghareeb

Beautiful Resort It was a real great Vacation with the Family . The Hotel is in a Great Location and has a great friendly super Helpful Staff. Beautiful Views ( Room 1323 Sea View ) was a Great upgrade from the reception . The Rooms were always kept clean and tidy. The Restaurants are specious and big . The Animation Team are wonderful and they kept people busy from 10.00 am Throughout the whole day either at the Pool or the evening Shows. Special thanks to Great Chefs for their wonderful Variety every day. All in all again it was a beautiful Holiday and All the Family loved the Place.

The-Erro1

I've been here in in Mosaique hotel for this summer and it was excellent. The employees are kindly and helps a lot. The food is delicious and various. The activities are also great. The surroundings are very beautiful, nice desert landscape, really nice. I recommend for other people to visit the Mosaique hotel at least for once. Thanks From Frank 👍👍👍

ايمن محمد التراكى

The hotel is very nice and made us happy again. The family was very happy. The clothes are very nice and clean. The restaurant has a large selection of food. We add new things. The room and the video are very nice. Not the last experience with us. The animation is nice and the children are happy.

Krisztina Vincúr

I honestly really liked the place and would have given a five star review by myself but just so you know, when people are leaving some manager guy goes up to everyone and makes sure everyone gives the hotel five stars. I found that really unnecessary since it's actually a really nice place and I don't believe they have any reason to worry about serious criticism. It also makes me wonder how many of the five star reviews have been made this way. But other than that, I really enjoyed my stay here. The food was tasty and there was a wide variety of it, and our room had zero issues with it.

Екатерина Набатова

We are here fir the second time and we really enjoyed our vacation. The hotel is very clean and there is a lots of water attractions for adults and children. The rooms are very comfortable and clean daily. The staff is very polite, friendly and really helpful. Special thanks to the reception staff for very good service. We are recommend hotel and would love to come back 😍🥰

leila bahri

A very good hotel especially for families with small kids as there many aqua parks with varied interactions and also different day activities for children. The staff is nice everywhere, and the quality of everything is at high standards. The food is varied and tastes good. Overall the hotel offers everything one could need or wish for for a comfy good vacation. My only kind recommendation and request from the hotel is to work on offering their staff needed rest time during the day, especially those working in hot spots with endless requests from the guests. The staff will always serve you with a smile and it could be that they themselves are not aware of what I am saying but I find putting it here being the minimum I have to do for all the great work and service the place offers.

Libby Ashton

The best hotel in sharm staff are so happy and friendly, food is amazing so tasty, rooms are lovely beds are super comfortable. The animation team are great so fun and full of energy for me and my family the perfect hotel will definitely return soon!! Thank you everyone for making our holiday special ♥️

Meggy Baziashvili

My family and I were at your hotel for the second time and brought friends with us, who were also very pleased with your service and a wonderful holiday at the hotel! Since we visited the hotel not for the first time, the manager named Carla showed us great attention and provided us with a comfortable double room. Also, I would like to mention the entire staff, unfortunately I can’t name all the names... I remember the animator Anastasia, everyone was very friendly, attentive and positive! Thank you for everything! We will definitely come back in 2025 and I’m sure many more friends will come with us! Good luck and prosperity to you! See you soon!🙏❤️🥰

Майя Шаматаева

Everything is very cool here, we really liked it.We will definitely come back next vacation. The hotel staff is very helpful, friendly and attentive. The rooms was clean and spacious, the aqua park was wow;). A lots of slides and pools for kids and adults. Very professional life guards. Special thanks to all the staff and administration at the reception fir super service ❤️😍.

Alena Mikhailova

Great hotel with a lot of swimming pools, amazing views from the restaurant, very nice coral reef and great food. The only downside was that the waiters and animation team was prioritizing the Italian people, and for the Russian speaking guests (which were about 20-30%), it was quite challenging to attract attention of the staff. Very sad considering that we paid the same price. There was an official complaint made by other guests about it through the Tour Agency, bit not much changes after.

Silvia Sinclair

The worst Hotel in Sharm !!! An Italian Colony, no behaviour, very loud. The italians take the towels and beach beds of others and don't even say sorry, they shout and insult you. Beach boys Mustafa and Ahmad didn't want to help me ! They said " Go to receptopn" I went crying to my room, where I complained to Mr Amr, assistant manager, who said ok, he will look after it, with no feed back till my departure. Hotel Beach is like a sardine box, every day quarrel for shadow. There are 2 animation teams : The italian and the egyptian animation team, but the announcements of the activities are only in italian, the songs are mostly italian with some little exceptions in English and mostly this thechno rythm bum bum. They don't allow the egyptian team to play any Arabic or other songs, although they are in Egypt. The team only talks italian to italian people, as if there are no other nationalities in the hotel. All other nationalities are ignored. Even activity announcements are only in Italian, no body else understands anything. Many, many stairs to reach the beach, about 150 stairs. There is a shuttle, but only for part of the distance. The personnel is very friendly and helpful everywhere. Complains for 2 weeks were ignored, about ladies toilets in Beach Restaurant that don't close. Horrible 2 weeks holiday. I didn't feel to be in Sharm this time. I'm 3 - 5 times a year in Sharm, never experienced such a bad holiday / Hotel. Part of my job is to evaluate Hotels ! This hotel will get zero ! SORRY, NEVER AGAIN !!!

Pietro

Everything was perfect. The room was clean and comfy, and since the place is quite big, there's a bus that takes you around. The food quality is very good, and you can choose from different restaurants at an affordable price. There was just a misunderstanding at checkout: I had a taxi scheduled to take me to the airport, and they told me it couldn't come inside the resort and that I should go out to wait. So, I went outside, but then the taxi went inside, and we ended up waiting for each other in different places. Because of this, I was a bit late to the airport.

Ruslan Leiderman

Good afternoon. I live in room 2137. Today I visited the Al Dente restaurant with my family and our friends. I want to share my impressions, but there are no impressions, we wasted our precious time. We waited 50 minutes for someone to pour us the wine we ordered, so we had to eat 3 of the 5 salads we ordered dry. It didn't end there. Then they brought us two hot steaks. We claimed that we had ordered one steak and a duet of beef tenderloin, but we were told that this was how it should be. One thing I want to emphasize is that the desserts here are very tasty. I said nothing when we arrived in the room there were problems, for three days I asked to bring a menu to the room and only today, the day before departure, I had to raise my voice and lo and behold, it turns out there is a menu that the employee brought and did not give it to me, he only offered to take a photo. In general, the hotel is good, but the aftertaste was not pleasant!!!

Sergey Anikin

We spent an unforgettable week in Reef Oasis Beach Resort in late October 2024. The hotel, all those nice people around, the atmosphere, the dive club, the sea that was calm despite the autumn winds, the reef and its inhabitants - all this left a feeling that we must come back next year.

Matt Sparks

Staff are excellent, you absolutely can't fault them. They try super hard to make sure you have a good time. Rooms are spacious, but a little tired. Nothing really too wrong with them though. Location is good, close to Sharm old town. The beach is on a cliff, you can't really walk straight into the water but there is a pier with steps that leads you into the water. The water is beautiful with tropical fish 🐠🐟. Farsha Café is a 5 minute taxi and is well worth a visit, absolutely amazing night out. The food in the hotel is decent, above average for an all inclusive, but isn't going to blow your mind.

Sergey Filin

This is a well-maintained hotel with beautiful grounds. It boasts easy access to the sea and a stunning reef. The cuisine is quite tasty for Egypt. Our room was excellently located in a building right by the pool with a sea view (front line), conveniently close to both the sea and the restaurant, and very near the main pool. The highlight for me was the large, well-equipped, complimentary gym on-site. Special thanks to trainer Yulia, who spent over 10 hours with me in training sessions during my stay. The only downside was the animation team. Their choice of loud, unpleasant music made it noisy in our room throughout the day, even with the windows shut. After a prolonged struggle with them, I contacted the manager, Mr. Shady, who was incredibly helpful. He managed to reduce the noise and improve the quality of the music. Overall, I enjoyed my time here and would recommend it as a good place for rest.

Oksana Bazeliuk

I spent a week in this hotel. Delicious food, snacks and cocktails, music and a fun program to suit any preferences of visitors. There are no noisy parties at night, but if you like to dance and have fun, then you can go to the club that is located nearby. Every evening there were interesting shows, dances and competitions. The staff is very polite & everything is very clean.

جوزيف / Joseph

**Unprofessional and Inappropriate Behavior from Animation Staff at Hotel Monte Carlo Sharm Resort & Spa** I recently stayed at the Hotel Monte Carlo Sharm Resort & Spa, and while the overall experience was disappointing, what really stood out was the unprofessional behavior of the animation staff. One particular animation staff member was especially problematic. Not only was he often rude and insulting to guests, but his behavior towards female guests was completely inappropriate. He was frequently seen making suggestive comments, staring inappropriately at women, and even hugging female guests without their consent. This created an uncomfortable and distressing environment for many guests, including myself. This kind of behavior is completely unacceptable, especially at a family resort. It's the hotel's responsibility to ensure that all staff members maintain a professional demeanor and respect the personal boundaries of their guests. Unfortunately, this was not the case at the Hotel Monte Carlo Sharm Resort & Spa. The management seemed oblivious or indifferent to these issues, as complaints about this staff member were not taken seriously. This lack of action from the hotel management only exacerbates the problem and reflects poorly on the establishment as a whole. I would strongly advise anyone considering this hotel to look elsewhere. The unprofessional conduct of the animation staff, combined with the management's failure to address these serious concerns, makes for an unsafe and uncomfortable environment. There are many other resorts in Sharm El Sheikh where guests are treated with the respect and courtesy they deserve.

charles curtis

Myself and my partner have recently returned from a 10 day all inclusive vacation from this hotel. It has been my first time in Egypt and I honestly love the country and heat. The hotel itself was great, the rooms were large and had all we needed. All the staff we met were great, from the medical team, bar staff, cleaners, waiters and entertainment team. There were only 2 main negatives we saw during our stay meaning we would not return again. The location was quite far from the main attractions and markets, meaning the hotel taxis were available but expensive compared to the local rates. The second being the way the staff were treated by what I saw as the management. One instance was a member of the entertainment staff was being shouted at by management infront of the guests, making us and others extremely uncomfortable. I can only imagine what can happen to staff away from the public eye if treated like that infront of guest.

Xander

We have just returned from this resort. We had a very pleasant vacation in this wonderful location. There is a large quiet pool with a bar and another pool with music and parties, with slides, with a lazy river and another bar, so you can choose what you like. The beach is rocky with picturesque views and colorful fish right on the shore. The food is good and varied at the main restaurant. There are also a la carte restaurants, beach bar, 2 pool bars, fruit and snack bar. Many thanks to manager Mr. Moataz who works very hard from morning until late at night to offer the best solutions to the hotel's tourists. He helped us a lot and is a professional and kind person. The room was always clean, the bed linen and towels changed daily and the mini bar filled daily with bottled drinks.

Lee Keeper

We had a brilliant week here. All the staff and management are amazing. Food was great, snorkelling really good. Special thanks to Amr and Mohammed at the sunset pool and bar, really great guys who really looked after us. We had the best time. Can’t wait to come back next year.

Dina Kassab

We had a great stay at this amazing resort. All the staff are more than great, the food is so delicious, the animation team is so entertaining, and the pool is very nice. My family and I had a great time. The only thing we are not happy about is that we only have two days left to stay. We really recommend using the golf cart because there are places very far from each other. Thank you so much.

Vladyslav Haynikov

The hotel is very beautiful, kind staff, responsive workers. We had a maid, Ahmed, a very kind guy, he did his job skillfully, we became friends with him, we liked everything, we hope to come back again!

Ish Mahomed

The rooms are realy dated and need updating. The carpets in corridors are old and worn. But the staff were amazing and really looked after us especially mahmoud in the restaurant and the staff at the pool bar and the entertainment team!awesome job guys. Food was good at lunch and dinner they a few a la carte restaurants which were nice.

Амина Владиславовна

I recently had the pleasure of staying at this hotel , and I wanted to take a moment to share my wonderful experience. From the moment we arrived, the staff was incredibly friendly and attentive, making us feel welcomed and valued. One of the highlights of our stay was the fantastic animation team! They organized a variety of fun activities that kept everyone entertained throughout our visit. A special thank you to Alina, who stood out with her infectious energy and enthusiasm. Her creativity and passion for engaging guests truly made our stay memorable. Whether it was the pool games or the evening shows, Alina’s efforts brought joy to everyone and created a fantastic atmosphere. The hotel itself was comfortable and well-maintained, with great amenities that added to our overall experience. I can’t recommend enough, and I’m looking forward to returning in the future! Thank you again to Alina and the entire animation team for making our stay so enjoyable!

Ina Ivanova

The hotel is wonderful. The staff is at a very high level, everyone is always smiling and responsive. The animators manage to pay attention to all the guests. It's truly amazing how energetic and funny these wonderful people are. My friend had a birthday during our vacation, he was treated to surprises throughout the day. It was very nice. Thank you!!!

Vasyl Poidynets

Wonderful stay! The staff were attentive and helpful, and the beach is easily accessible from all rooms, with an elevator for higher spots. Food, especially the seafood, was delicious, though the variety could improve. Plenty of loungers by the pool and beach, and the entertainment team kept things fun with activities all day. Evening shows were enjoyable but could be enhanced. Only drawback was the pontoon to the reef, which felt a bit unstable. Overall, a great experience with friendly service and fun amenities. Recommended!

Serineh bandari

I stayed at the Pickalbatros Royal Grand Resort in Sharm El Sheikh, room 1234. The beach was beautiful, and the room service was excellent. Our room attendant, Mohammad, was the best I’ve ever encountered in any hotel—truly outstanding. The food was quite spicy, so if you’re not a fan of spicy flavors, you might have a hard time finding options that suit your taste. The rooms were very clean, though a bit dated. Overall, I enjoyed my stay and would recommend the hotel.

Nor M

This hotel is by far the best hotel I have visited and the cleaning is top 10 stars. The guy Romany that cleaned our room 1337 is very professional in his work and very respectful. He made towel arrangements with flowers and every morning you get greetings. The food and the service has been excellent and very delicious. I would 100% come back and also recommend this hotel to anyone that wants to have an amazing time, feel very loved and welcomed by the staff and the people at the hotel. The view from the hotel is also a breathtaking experience.

Amy Fletcher

Hotel is clean and high on hygiene, all staff are super friendly and helpful. We stayed down near the quiet pool where we was served by Diaa who made our stay enjoyable and full of laughs. All waiters and waitresses are a huge asset to the team and hotel however we cant comment on the animation and entertainment team and we didn't participate in this. Any problems we had where solved quickly by Islam from reception without any stress or confusion. Would 100% recommend driving a quad through the desert, we did it at sunset and was so beautiful

Adam Salah

Lovely hotel we like everything there of course will back again. The food is amazing the rooms very clean and the stuff is very kind. Special the animation team they work hard to make us happy. During the day yoga aqua gem volleyball. And at the evening everyday a different show thanks all of yours love u ❤

mia wyna

Such an amazing experience staying here! all of the staff we so kind and very attentive. the resort has lots of activities to keep children entertained throughout your stay and the food here is amazing! The resort is very easy to locate yourself around and it’s very beautiful. I definitely recommend the Indian and the Chinese restaurant if you fancy a change from the buffet. the rooms are kept very tidy and the cleaners do an amazing job of tidying up each day. the drink from the bar were very nice and there was a lot of various drinks for children and adults. Although, they could have done with being more sugar free drinks as I am diabetic and was limited to Coke Zero for my holiday. I would’ve enjoyed a Sprite Zero or Fanta Zero. The staff in the restaurants are amazing and are very attentive to their tables. My only other thing is that they could have more entertainment for adults in the night time as it is mainly children based. Also, they need to label the vegetarian dishes in the main restaurant as we struggled to see what food was vegetarian or not. My room I was staying in was right next to the Quiet Pool. This pool is amazing if you want to chill out without the noise of loud music or the crowds around the main pool. The two bartenders at the quiet pool are very attentive and very friendly!! They are amazing! All the bartenders on the terrace are amazing as well. They are very welcoming and friendly. Such an amazing hotel to stay at, especially with the use of the water park across the road. Great for kids 😊😊😊😊

Tina

Lovely hotel and staff work tirelessly around the bars , gardens and restaurant. Entertainment is non existent and as the sun goes down by 4.30pm it’s pretty much siting around unless you go out. I have been to better three stars in Spain than this supposed Platinum. All in all a week away in the sun escaping the cold at home but I would not return.

Charlotte Miller

Myself and my partner loved our holiday here ! Room, food, all staff were superb! My partner is disabled and uses a wheelchair. He hired a mobility scooter from Falcon and could access everywhere. The hotel is kept clean and the location is great near shops etc. We will definitely come back here !

Ramzy Ganady

I recently stayed at this hotel, and unfortunately, the experience was far from pleasant. The room's finish was subpar, with a crookedly mounted TV and rusted parts in the bathroom that made it feel like it hadn’t been maintained properly in years. The safe in the room was broken, which was concerning for security reasons. The air conditioning unit was another major issue. It made an unbearable noise throughout my stay, and despite having the maintenance team come three times to fix it, all they did was apply lubricant, which did nothing to solve the root problem. This resulted in several sleepless nights. Service was another disappointment. The staff, particularly at the customer service desk, were unhelpful and treated me as if I were asking for too much when I raised concerns. Their attitude was dismissive and left a lot to be desired. The food was average at best. It was obvious that they cut corners, especially with protein options. Portions were small, and it felt like they were more focused on saving money than providing a quality dining experience. On the bright side, the beach was stunning, but it’s a shame that the rest of the facilities didn’t match up. Overall, the beautiful beach couldn’t make up for the numerous shortcomings of this hotel. I would not recommend staying here until significant improvements are made.

Shahira's world

It is a highly recommend hotel for you vacation , if you want to enjoy your vacation to the max you should choose this hotel. When I want to rate this hotel I will rate it 100 / 100 .😍 I will start with the luxurious reception and the people welcoming us so friendly,the most thing that I like is that the hotel is being cleaned all the day , you can see cleaning staff around you everywhere, I am a cleaning freak so this was very very delightful and joyful for me .all the staff there are so friendly from the front desk to the restaurant to the animation team . The food and the buffet was really really delicious and there are varieties of choices in it I noticed that they care about healthy food , the kids buffet also was very yummy my daughter was very happy with it even they had small tables for kids in the restaurant in front of cartoons to make their experience in eating amazing. The pool was very very good the water was clean and warm I will miss the water aerobics everyday with Mrs. Olga . About the rooms, the room was very clean and tidy, they care about even the little detail in the room the housekeeping team was very fast and professional. They had a small show everyday at the evening it was amazing and interduce different show everyday . I hope i didn't forget any thing about this amazing hotel and I wish i go back there again soon . Thanks Novotel 😍

Алена xazanova1989

Thanks Novotel for the best service! I was very glad to stay here! My vacation were very nice! Thank to animation and staff! I’ll come back here again! Valeria and Daria are very cool animators! I was really happy to meet these nice girls. They made my vacation enjoyable and unforgettable!

Vladimir Sbitnev

Best hotel in whole Sharm el Sheikh. The animators team did so good. So much fun they had delivered to the people of all ages. Especially Alina had a wonderful vibe of endless party and joy. Highly recommend

Аружан Нурахметова

Hotel is not too big but very cosy and comfortable, coral reefs are amazing lots of different fishes which are not venomous. Diving here is the best, pleasure sea and lots of fish in reefs, many different other sea creatures made it incredible for swimming with kids. Kitchen is well cooked, lots of meat and fish with different souses. Chef is very kind person, he always tries his best. Mango parties was amazing and mango was fresh and delicious. Moreover hotel is near to city, you simply can go outside to different shops as Fixprice to buy what you need. Staff here is very friendly and helpful, they did our visiting here much better. Only one little minus kids disco party was a bit boring. I really enjoyed my time here, and recommend this hotel for a calm relaxed pastime and for everyone who loves swimming or diving.

T3am Handsom3

Our stay at Sunrise Arabian Resorts Sharm was exceptional. From the moment we arrived, the staff's warmth and professionalism made us feel truly welcome. The property is beautifully maintained, and the amenities, particularly the pool and beachfront areas, exceeded our expectations. We were impressed by the variety and quality of dining options, and the all-inclusive experience was seamless. The entertainment programs added fun to our evenings, and we appreciated the attention to detail in ensuring a comfortable and relaxing stay. Overall, it was a perfect blend of luxury and relaxation, and we would gladly return!

Janet

I had an amazing stay at this hotel, and a big part of that was thanks to the incredible animation team! They truly made each day fun and memorable. A special shoutout to Nada she brought so much energy and joy to every activity. Her positive attitude and friendliness made everyone feel welcome and engaged. I highly recommend this hotel if you're looking for a place with a fantastic atmosphere and wonderful staff. Thank you, Nada, and the entire team for making my stay unforgettable!

Ali Nassri

Excellent Stay and Amazing Staff! The hotel exceeded my expectations with its clean rooms, delicious food, and exceptional service. The staff were welcoming, professional, and always ready to help. Special thanks to the reception, restaurant, and housekeeping teams for making my stay so enjoyable. Highly recommended, and I’ll definitely be back!

Connie Sishton

Stunning hotel - beautiful location - perfect weather! The spa facilities were the highlight of this visit - m.reda was a delight whenever we saw him around the resort - and the treatments were really fantastic! The dining experiences were quite chaotic, incorrect items and having to ask for things multiple times became the norm. The buffet food was very nice, especially the salads and fresh flat bread! Definitely worth it! Calling for assistance from reception was slow and unreliable, also the booking system for the restaurants is antiquated - it really needs reviewing. You cant review confirmed bookings, and you should book first thing in the morning for restaurants 3 days in advance. The system is sloppy but we did have a nice time at the restaurants. We didn't catch his name, but thanks to the man in the greek restaurant with glasses - he got us giggling and having a great time! The team were lovely to the little ones in our family and made the holiday really special for them. Staff were friendly, helpful and approachable, it just seems like better systems from management need to be in place to improve service - it wasn't the staffs fault!! Overall a lovely stay. :)

Karen Hainsworth

Just got back from the Sunrise . Hotel was good, food good (especially the Thai and Waterfall restaurants) we had a swim up room which was brilliant . Staff who deserve a mention,,, EHAB our drinks guy around the pool was brilliant always on hand to bring us any drink required. The pool guys around the relax pool were great, changing towels before being asked and generally looking after everyone and cleaning beds tables etc. the cleaning of the hotel never seemed to stop everyone worked hard. Just a couple of niggles that should be sorted…… the outside breakfast area got busy with people looking for tables under the canopy shade but there were at least 20 tables in direct sunlight that nobody used because it was too hot, you need large parasols out there and this would stop people waiting for tables. The other thing we noticed was that the plastic high chairs for babies were being stored awaiting use in the direct sunlight too! I went to touch one and it was very hot, babies could be hurt if parents don’t check first,,,, this really needs addressing right away . Other than that no problems that weren’t sorted ( noisy air con and electricity tripped out a few times but was sorted immediately) I’d return to this hotel even though it’s not the best 5 star Iv been to in Egypt. The place grew on us over the 9 days we were there, the swim up rooms are a game changer !!

Tom Sheppard

A fantastic hotel to stay in with family. Excellent selection of pools and bars throughout the resort (including within the sister hotel Reef Oasis). Staff were incredible throughout, always going out of their way to ensure you were looked after - some of the best I've come across, whether at the bar or room cleaning. The grounds of the hotel are beautiful and are excellently maintained by an army of hard working gardeners and engineers - they really make it feel like being in paradise. We booked the hotel for access to the reef as we had researched that it was possibly the best reef accessed from a hotel beach in all of Sharm el Sheikh and I think we got that spot on. Whole family loved snorkelling on the reef and saw too many species to mention, but we're honoured to swim with a spotted eagle ray and came across giant morays, porcupine fish etc! Some of the decor is starting to look a little tired but that is a minor issue when you look at the rest of the resort. Will definitely come back!

Michael Hartshorne

Loverly hotel massive grounds stunning location bars pools resturants everywhere spoilt for choice .loverly beach loads sun beds beach bars res brill theatre loads dif bars massive place staff best ive ever meet loverly people food can eat diff res every day and eve loads of them just stunning . But our room dated worn out spotlessly clean but not what i expected see pics another thing beach is 15 min walk away gets very steep toward beach there is a free shuttle bus every few mins .has own waterpark on site free to use . over all Great holiday with easy jet realy good

Soad Ibrahim

The hotel is good. All what i can say you have to take care of your things, if you lose them thats it . I lost slipper in the kids area . 20 mins before i lose my slipper i heard a lady asking about her songlass. As i said the hotel is good but you need to be carful with your things.

Ade Tytarenko (Ade)

Super all inclusive hotel. Food is awesome and the service excellent. The crowd is mostly Russian and Italian which makes it interesting. The aquapark is adequate and the beach great. We came in May so it wasn't as busy, I don't think we'd come in the Summer as it would be too busy. Thoroughly enjoyed our stay. Thanks to guys in the restaurant Ramy, Muhammad, Akbar...

Mohamed Abouelkheir

Wonderful, one the best hotels I visited in Sharm, the food is fantastic . they impressed us every day with taste, quality and variety ..also employees are super friendly and helpful ..the Beach is a very big plus, it has the dock where you can jump into deep but quit water to snorkel, also has a big Sandy ( mainly but has some rocks ) shallow calm water, perfect for relaxation and kids . Special thanks to Chef Ibrahim in Sentido main restaurant and his amazing team. 3 downsides I wish they fix, in family rooms, the adults bedroom has no door while the kids bedroom has a door !!!! the 2nd is that activities for teenagers are limited, sports bar has nothing but a TV and for rent pool table, if you build an arcade area, 3 on 3 basketball court, indoor table tennis and air hockey for free, eenagers might be able to make friends and enjoy .. finally food options after 10 pm are very limited with one pizza man helping so many people., line can get very long and frustrating..would add more pizza stations and make an early breakfast option 5am to 7 am...small things that can make the great hotel even greater...thanks to all employees , the chef and the F&B manager for the great work

Diane Stokes

We cannot rate this hotel and it's amazing staff highly enough. Our recent stay was extended as my 86yr old father had an accident on our last day and we had to remain a further 11days. The professionalism, respect and help we were given by everyone was incredible. When my father returned to the hotel after 5 days, he was treated amazingly. The hotel reception manager Hisham did everything he could possibly do to assist us. Dina the Guest relations again was incredible. There are too many to mention, but I will be thanking them all in an email to the Hotel. Thank you all, you are all very special people. 🙏

Rahif Chaar

Royal Savoy was great. Amazing service and very friendly staff with a great beach. A small problem we faced was a continuous beeping noise coming from ana electricity room and stayed for almost 48 hours and for two nights we couldn’t sleep (its more annoying at night) Staff were very understanding and offered us different rooms however the noise was still reachable, eventually after 2 days it was fixed. Other than that it was a great stay overall.

Jason Lee

**Royal Savoy - There's no better that's a 100%promise ! "Our stay at Royal Savoy is absolutely unforgettable!" Simply the best weather, restaurants, staff , amenities and scenic views We feel like Royalty here , absolutely nothing is any trouble for any staff, we feel it's a little unfair to name any in particular as all Savoy staff have your best experience and enjoyment as the entry level and all go the extra hundreds of miles. The Room's cleanliness, decor, comfort, and special touches ( welcome gift) is exemplary truly wonderful. Again I need to highlight the staff's friendliness, professionalism, and willingness to help. Mohammed, Abdulla etc but literally EVERY staff is AMAZING 🤩 You feel unique as all experiences we have had, events, tours,local recommendations provided by the hotel staff were perfect, thankyou so much !! Dining Options... Spoilt for choice... SO many restaurants there is something for everyone and the food is absolutely terrific with choices and delicious too ! It's a winner, the food, restaurants and service you cannot better - cast iron guaranteed. To summarise , "I can't wait to return to Savoy Group and couldn't recommend it any higher to anyone looking for a wonderful getaway!" Our rating - the only hotel we have given but it's simply 10 out of 10.

Iris Girl

Our stay in royal savoy was great location was great fantastic it’s near to SOHO square has different food options open buffet. Employees were very friendly and cooperative I would like to give my special thanks to Mr. Apanob and Mr. Boshoi for their care and kindness.Unfortunatelythe bad experience with the driver from air ports was very rude and badly dealing with us also on beach peter was very rude and late orders. Shisha on beach available but taste very bad for 500 EGP.every thing in the room was neat and clean. Welcoming dessert was on table .

Dr Khamis

Royal Savoy is an extension of Savoy and is run by the same management . Last time I stayed in Royal Savoy was in March, this time round Royal was fully booked with wedding guests , so me and my wife and I stayed at Savoy instead. We went for drinks at Royal Savoy bar, for which we were gonna pay as any customers. Regrettably, some of the staff let themselves down massively. Mahmoud, who calls himself front he mean "front of the house," Emad and Islam the waiters, were rude and unprofessional, and bad attitude. They should be re-trained in the hospitality all over again. I believe they have been promoted, but they clearly lack the skills for the job. In fact, they've refused to serve us drinks even though we said that we'll pay there and there or they can charge it on the room. These waiters were happy to accept thousands of Egyptian pounds in tips and still refused to serve us drinks. Incredible experience. I have reported this conduct to the staff to the owner representatives, but they didn't seem to care . However, this will not stop us from coming to Savoy in the future , we just hope not to experience this poor attitude and unprofessional behaviour from those members of staff again

Viv Maloney

Think there should be a category 6 star above for excellent. Had an amazing holiday at Sunrise Diamond. The staff were excellent, from the hotel manager to the cleaners, everyone was friendly and couldn’t do enough for you, nothing was too much trouble, including the pool boys cleaning your sun glasses. The cleanliness of the site including the pool was great. Room was comfortable and well equipped, air con worked very well. It was maintained very well each day and loved the towel art. The food in the Jewels buffet was pleasant and huge choice so you could always find something you liked.The Al a cart restaurants were brilliant, favourites being the Indian and Mongolian. 10/10 for staff in all food and bar areas. Drinks were good and loved the Sunrise Lover in the reception bar, recommend by the waiter. Became the drink of the holiday. Only experienced the entertainment in Latitude Bar and this was the only area that we felt could have been better although that was probably down to personal choice as plenty of others seemed to be having a good time. Overall a fantastic holiday and can’t wait to come back in the near future.

Neil Charlton

Fantastic resort with something for everyone - with as much peace and quiet as you could want for and enough activities for anyone. You’ll find the most amazingly attentive staff, fantastic choice of restaurants and quality of food. The pool bars cater for everyone, with Ahmed’s refreshing mocktails and cocktails almost giving too much choice! No rush for sunbeds, with enough space for everyone. The beach boasts a jetty for diving and access to snorkelling over the coral and wonderful array of fish.

Наталія Засєкін

Amazing hotel. Very kind staff. Welcome place. Beautiful area. Clean everything. Food with good variety and taste. Special thanks for Ch Araby - checking daily is everything good. First place where all soups taste and good selection, very taste. We happy about our decision to come here. We met nice girl Oksana. She help us with all questions. We happy and will come next year again. We very happy about time.

Naomi Gregory

From the moment we arrived, we felt like the only guests in the hotel which must be extremely difficult considering the hotel was full. We felt very special indeed and observed that all team members treated everybody with the same high standards. Even though it is a big hotel, we settled very quickly & felt that we were part of a community with a family feel. Each and every staff member are a credit to the hotel and country. The rooms are clean and tidy and should there be a maintenance issue, it is resolved speedily. The food was of a high quality with plenty of choice. This is the first hotel we would actually like to return to. This hotel delivers the highest of standards. Thank you for such a special stay for our first time visiting Egypt.

Simon Russell

Ibrahim and Ahmed are a great team at the Adult pool, they absolutely made our stay amazing. Ahmed’s cocktails and caramel coffees are perfect! 👌 All the staff here are amazing, the guys who work the Latitude bar are also extremely good. Nothing is too much trouble for anyone here! Also particularly nice to see the hotel general manager wondering around the different areas of the hotel and getting in amongst it. Well run hotel!

Kevin Sole

Really nice hotel. Staff are really helpful. Lots to do and in a nice location. The room was spacious. However, it was tired and in need of some refurbishment. The food was nice and varied. Although expensive, we used the spa facilities, which were great. We would be happy to come back.

Cesca

Our second stay here, and by no means our last! Their service is second to none; the staff are lovely, friendly people and love to help and assist wherever they can. Cannot fault the hotel either, it is kept clean and well looked after at all times, the staff are diligent and always busy making sure it is a clean and welcoming environment. Location is fantastic, it is on a wide stretch of beach with plenty of comfortable sun loungers, loads of gorgeous fish in the water to paddle with, and regular boat trips to a nearby reef for snorkelling with tropical fish. And last but not least, our main reason for coming back: the food! Loads of options for restaurants, and so much choice of hot and cold dishes in the main restaurant, which changes three times every day and with every meal time. The chefs are extremely diligent with presentation and quality of the dishes. The food is personally one of my favourite things I look forward to when coming back here, and most importantly, it is wonderful to see that the chefs and staff also eat and enjoy the same food as the guests. Overall, feels like a much cleaner and more welcoming home away from home! Can’t wait to come back again!

Jo Bray

The hotel itself is lovely and has everything you need from a holiday resort. The beach is superb for Sharm as you can access the water directly from the beach and the water is generally calm and very warm. The staff can not do enough for you and will cater to you every need. The entertainment staff are engaging and full of life but not pushy. If you are up for a laugh then join in with their fun. Food was of good quality. Drinks were generally good but the wine is sub-standard if you like the decent stuff.

Maiia Vons

An Unforgettable Experience – We Can't Wait to Return! We visited this hotel on vacation in March and had such an incredible time that we are eagerly counting down the days until we return at the end of September. The service here is the best we've ever experienced in Egypt. The staff is incredibly friendly and always ready to help. The cuisine is delicious, with fresh vegetables, a wide variety of fruits, desserts, meats, and seafood. The selection of dishes is impressive, and the quality of the alcohol is top-notch—cocktails are especially excellent. The hotel's grounds are clean and well-maintained, with rooms being cleaned daily. The location is perfect, with a beautiful beach just steps away. It's a small hotel, which means fewer people and a more intimate, peaceful atmosphere—absolutely perfect for a relaxing getaway. We can’t wait to return at the end of September!

Urshia Ali

Lovely hotel. Had a great week here. The entertainment team are great and very engaging. The room was really nice as was the food. The best food I've had at an all inclusive. I would definitely come back here!!!

Bo Da

It was a nice stay. We really enjoyed about everything from the beginning of reception who welcomed us with welcoming drink and flowers. The room was upgraded for free and it was spacious and spotless. The service was amazing and the beach is so good and clean. The swimming pools was so nice and amazing scene. The drinks were so beautiful and great. The food was delicious and tasty so varied. The cleaning of the hotel is so good and very tidy. The reception was very professional and respectful. The staff were friendly and so attentive. We will definitely back very soon . Thanks Baron palms for this great opportunity and standard level of this service. The hotel is very cozy and you can enjoy with everything. The coral of the beach so beautiful and you can do a great snorkeling.

Lavra Salam

I recently stayed at an exceptional resort that deserves a solid 10/10 rating. From the moment I arrived, the staff were incredibly friendly and attentive, making me feel welcomed and valued. The rooms were immaculate, showcasing a perfect blend of comfort and style. The atmosphere was simply delightful, with serene surroundings that enhanced relaxation. Whether lounging by the pool or enjoying delicious meals, every moment was a pleasure. This resort truly sets the standard for hospitality and cleanliness—highly recommended

Diyar Sarges

I just got back from an amazing stay at this resort, and I can’t recommend it enough! The staff were super friendly and always ready to help with a smile. My room was spotless and really cozy, which made it feel like a home away from home. The vibe around the place was just perfect—relaxed and welcoming. Whether I was chilling by the pool or grabbing a bite to eat, everything was on point. If you’re looking for a great getaway, this spot is definitely worth it

Thiago Almeida

I was here with my friend for 5 nights and we enjoyed the vacation a lot! Amazing food, beautiful territory, peaceful and calm atmosphere. The staff is really friendly and helpful. The animation team is super fun, active and always have activities for you I’ll definitely come back here!

Graham Cromarty

Excellent stay. Well deserved full points in all areas. Ranging from reception to the restaurant. The staff were outstanding. The hotels is an excellent boutique residence. They address every little detail. Well done.

Jack Granville

We have had the most wonderful time at the baron resort. The hotel and its facilities are absolutely incredible down to the finest of details. More importantly what sets resort apart from the others are the amazing staff that not only make you feel at home but like a friend as supposed to a guest, we couldn’t have asked for a nicer crew of staff to look after us during our stay. Each and everyone of them never failed to impress us and make us feel at home. We massively appreciate the hospitality and will be returning as soon as possible.

Miss JD

A wonderful vacation! From the moment we arrived, we were welcomed with warm smiles and professionalism. The cleanliness is excellent, and the beach is wide and absolutely stunning, with comfortable sunbeds. The restaurant staff are very kind and helpful. The animation team deserves all the praise! They brought joy and energy throughout the day, both for children and adults. They are very positive and sociable, making it easy and enjoyable to interact with them, both the girls and the boys. I highly recommend this hotel!

Mohamed Farag

In mid-October, my friend and I came to this hotel, which pleasantly surprised me is how clean and beautiful the hotel rooms are, the view is simply breathtaking. There is always delicious food and a large selection of it. I was especially surprised by the delightful reef with more beautiful fish. There was a lot of lard for vacationers, which was also very much, as there were always free places on the beach and pool. We will definitely come back here again

Holly Michael

This place is beautiful . I have been here for 10 days and we will definitely be back. The rooms are always cleaned and well presented , the sea is on our door step along with a massive infinity pool. The food is really good here and the staff can’t do more to help there all kind and always there if you need anything more, they go above and beyond ; will definitely be back

adham hany

We stayed here for 3 days! Everything was amazing and very nice. A stuff is very friendly and polite. The barmen were very nice. Thanks for animation team. They did a big job! They helped us with a lot of questions! For sure we will come back in the next year!!!

Player-C

We have stayed in a few sunrise hotels before in sharm el sheik and hugardah and this one is the best by far, all the staff are really friendly, you get greeted wonderfully and sorting rooms is quick and easy, as for our stay, we are in the early built part of the soon to be complex and yet everything runs so smoothly, all the bar staff and chef's get to know you quickly and are really friendly, especially two of the bar staff by the pool. All food and drinks are outstanding and the events they hold are amazing although repeat the same thing every week. The grounds are maintained very well and the rooms are cleaned perfectly by our lovely cleaner for rooms 1107 1108 and 1109. The reps that do dances and pool activities are great and friendly too, infact our two favourite reps Philip and chika (sorry if I spelt their names wrong) are amazing and friendly, chika would come up to us and make us laugh and even push my cocky brother into the pool, however one day my brother got his revenge and pulled chika into the pool we all laughed together and chika had fun too, but then chika got moaned at by a member of staff because he was wet, we told the guy that he was making us laugh and having fun and to leave him alone, bearing in mind thir job is to entertain the visitors but chika still got moaned at which wr think is disgraceful. But other than that, it is great. We got the bus to the beach which is a minute bus ride and the beach is amazing, the second part of the hotel that is being built there currently looks like it will be beautiful and we got to participate in a bunch of activities such as the glass boat. We got to speak to the manager and he said a little further up from the part of the hotel we were in, is the 3rd part of the complex that is being built and it will have around 20 big water slides in it and will be completed by March 2025. Other than a few loose plug sockets and ligts in the rooms, everything is amazing. Thankyou Sunrise Remal!

Hind Morgan

I was in room 1009 from 22/8 hotel is beautiful. Food is nice .staff is good especially reception and Mr Mohamed abdel Salam very friendly always there for our requests, our cleaner Ragab is very good .

Igor Batrakov

Almost everything was awesome except for some minor issues which your staff were happy to resolve. The first night in a room with insects like small bugs in our bed after a conversation was resolved by changing the room. The noise from the reconstruction of the hotel also did not add pleasure to the holiday, but we hope that by our next visit the reconstruction of the hotel will be completed. special thanks and gratitude to the girls from the Guest Relations Service Anastasia and Snyazhana. We couldn’t have done it without their support; they were constantly in touch, checking to see if everything was fine and helping us in every possible way.

Shawn Taylor

The staff were brilliant, so friendly and helpful. Specials thanks to the staff at the family pool -Mahmoud the lifeguard looked after us so well, always making sure our umbrella was in the right position to provide us shade and he helped our 5yr old son learn to swim. Mohammed in the bar at the family pool made the best drinks on the resort and his service was superb. The food was excellent with a very good range of dishes. The property was kept clean and tidy. Our room was perfect for our needs. The location is brilliant, right beside the reef which has amazing snorkelling and diving. One point to improve is the air conditioning in the rooms, our room was constantly at about 26 degrees, a bit cooler would have been nice but it wasn’t a big deal. Thank you for a lovely holiday.

Рад

Very nice with good rooms, good varied food, attentive staff, funny animators, zumba, charging and darts are super

Karim Kahla

I recently had the pleasure of staying at Safir Sharm Waterfalls Resort, and it was an outstanding experience from start to finish. The resort exceeded every expectation from the stunning beachfront location with breathtaking views to the beautifully designed, clean and spacious rooms. The staff was incredibly warm and attentive, making us feel special at every turn. Special thanks to Mohamed Gamal at the reception. The all-inclusive experience was exceptional! Every meal featured a fantastic variety. The quality and freshness of the food were outstanding and we loved the unlimited access to drinks throughout the day.

محمد جميل ابو غالي

Wonderful Stay! This hotel exceeded my expectations, especially with the stunning coral reefs just a stone's throw away. The service was top-notch, and the team was always smiling and ready to help. The food was delightful, and the entertainment was both exciting and enjoyable. A Hidden Gem! I loved my first visit to a hotel with such easy access to nearby coral reefs. The service was impeccable, with a friendly staff that made us feel at home. The activities were entertaining, and the meals were simply delicious! Incredible Location! Staying here was a dream come true, especially with the coral reefs just a short walk away. The service was fantastic, and the staff members were incredibly warm and welcoming. !

Yosef Mohamed

Good hotel. We had a family vacation. we were given a room with sea view. The staff is courteous, the food is excellent. The beaches are clean, the sea is beautiful! The mariners are cool) I managed to see turtles) The hotel also has a children's playroom; you can leave your child under the supervision of a children's animator. The animation is good. Everything is cool! Thanks!

Amr Hgazy

We had a nice vacation with family. Rooms are clean, food is tasty and nice and beach is very beautiful. All about the stay was great. Animation team made it fun with the evening program. Also the kids club was a good place for our kids to play. Safir is a beautiful hotel we want to come back to.

Fares Abdelfatah

The Safir Sharm waterfalls is a beautiful and serene oasis in the heart of Sharm El Sheikh. The value for the price is excellent, with reasonable room rates and all the amenities one could want. The rooms were always spotlessly clean and well-maintained, with a lovely view of the cascading waterfalls. The food selection at the on-site restaurants was impressive, with a wide variety of local and international cuisines, all prepared with the utmost care and quality. The staff at the hotel were incredibly friendly and attentive, going above and beyond to ensure a wonderful stay. The location of the resort is also ideal, providing easy access to all the top attractions and activities in the area. Overall, I would highly recommend the Safir Sharm waterfalls to anyone visiting Sharm El Sheikh.

Rana Shihadah

This is our first time in Sharm and our first stay at a Rixos hotel. We’ve had a fantastic week - our junior suite was very spacious and comfortable, and the hotel was beautifully looked after and spotless. The service throughout the week has been excellent, and the staff have gone out of their way to make our stay as enjoyable as possible. We would highly recommend staying here.

Inara Melgalve

Spectacular hotel. The first completely all-inclusive I have been in. Seriously, when get there, there is no need for anything and my wallet stayed in my room for the whole week. Drinks, snacks can be found 24/7. The Italian and Brazilian a la carte restaurants are awesome. Several pools. At the dock can snorkel. They give you fins, but need to get your own mask and snorkel. Very friendly people! Really give you their full attention.

Eva

This is our first time at Rixos and we are delighted with the service. Everyone is friendly and you get your drinks very quickly at the pool. Rooms are clean and large and are also cleaned quickly in the morning. The resort is huge and there are lots of activities on offer. The resort seems huge at first glance, but there is always someone ready to pick you up and take you wherever you need to go. The food is of the highest standard, with good service.

Sergey

I recently dined at Gusto in Rixos Sharm, and it was an outstanding experience. The ambiance was elegant yet cozy, and the staff were incredibly attentive, making the whole evening feel special. The food was the true highlight—authentic Italian flavors with fresh ingredients. The pasta was perfectly cooked, and the pizza had an incredible balance of crispness and flavor. The chicken in creamy sauce was a perfect finish to the meal. For anyone looking for authentic Italian cuisine in a beautiful setting, Gusto is a must-visit. Highly recommended! But pasta could be better (nevertheless its ok)

Giles Olley

I can't say enough good things about Rixos. This has been an absolutely phenomenal trip. The staff cannot do enough to help you. They smile and they go out of their way to make sure you are happy. The surroundings are well maintained and very pleasant. Getting up in the morning to the smiles of Mohamed and his colleagues in the Piano Bar is a delight. The buffet restaurant is far better than I have experienced before in other resorts. For fitness and wellness, you can't beat their choices of massage treatments and the gym is well equipped for a hotel, including free weights. The evening entertainment is really high quality and means there is simply no need to leave the complex.

Diana Drăguțan

What a wonderful experience, the place looks like heaven, first line hotel, very comfortable place to swim in the sea, also trying diving and of course snorkeling. Beautiful corals 🪸 at hotel place and nice nature. The gardens of the hotel place are beautiful. The animation team did a great job, joyful always with kids and adults, every mornings at beach doing activities, every evening doing a different show at amphitheater. Super nice team. Hotel have a nice team too. Hardworking people ready to help you. Great experience here I had!

Maged Taha

I wanted to extend my deepest gratitude for the warm welcome and exceptional support I received during my stay at hotel. My vacation was truly enjoyable, thanks to the impeccable service provided by Hotel team. A special thank you goes to Mr. Mohab, whose dedication and attentiveness made my experience all the more memorable. His professionalism and kindness did not go unnoticed, and I am truly appreciative of his efforts. I look forward to staying with you again in the future and will certainly recommend your hotel to others.

Aj

By far one of the greatest hotels i've been to, And this comes from someone who spent well over 12 years going to different hotels around the world. The food is immaculate. The staff is welcoming and wonderful. The rooms are well put together. The beach is very unique. The best part about this is that no matter where you're from, You'll be able to communicate with the well educated staff of this hotel!

Bishoy Hanna

Bad service from some staff. There is no bus from the hotel to take you. There is no Pepsi machine and no espresso or cappuccino machine. The drinks are very weak and few. And the staff in the bar and restaurant are not polite. The food was good and diverse. There are some delicious snacks However, The beach is very good to be honest but the staff's style is not upscale on the beach and the bar.

Youssif Ebrahim

I had a disappointing experience at this hotel. The room was not clean upon arrival, with visible dirt and hair in the bathroom. The bed sheets had stains and didn't seem fresh. Additionally. The staff at the front desk seemed indifferent to our concerns when we raised them. They didn’t have prayer mats in rooms Overall, this hotel did not meet my expectations for cleanliness and comfort.

Jesper Miller Andersen

We spent our New Years holiday at this hotel. The rooms where spacious and clean. The pool was cold, but when pointed out to the staff they turned on the heat so the day after it was perfect for the kids. Small selection of slides that where great for our kids. The restaurant is more or less the same every day, so that could be better. The WiFi in the lobby is poor. Friendly staff all around and the spa was really good and quite reasonable price.

Ahmed Alsamman

The rooms are extremely spacious !!!., the space is well used to provide comfort in the room. furniture is simple. Bed mattresses were very comfortable . The pool and gym were great . The beach is far but easily accessible. It is rocky, suitable for snorkling and diving only . The open buffet is good but the items served are few , they need to serve variety of choices

Danar Mohammed

I have stayed in this resort for one week in Jan 2109. It is a lovely place for families. It has big a swimming pool with a small aqua park. Kids can enjoy their times doing painting and drawing in the kids club as well as swimming. There are a shopping area with a beauty center. The rooms are very huge in size and always maintained clean by the hotel management. Staff is also helpful and respectful. The management is running shows, nightclubs and other activities almost every night. The restaurant does not offer a variety of foods and they are repetitive.

Muhammad Dusooqi

Very bad hotel. Food and rooms. The worst thing is that the rooms are far from the beach. One swimming pool and very small. A hotel that does not deserve five stars. I would not recommend anyone to visit. The worst hotel in Sharm El Sheikh

John Iscandarian

Royal indeed, but then Peninsula indeed too!! Rooms and premises are luxurious and impressive in width and furniture, yet the place is now restricted to serve the Congress Center next door. As such, service and food have dropped over the years, catering mostly to conference participants, missing entertainment and luxury expected from a vintage 5-star hotel. To be honest, food has its ups and downs but tends to be on the down side most of the time. I happened to know that a shuttle bus goes downtown 8 pm daily and drives back at 9 pm. No one had mentioned that before!

Hassan Ibrahim

I was very impressed with the amazing scenery from the minute I stepped in this magnificent hotel.The staff were all friendly, helpful & cheerful. However, with my extensive travel experience, I believe the breakfast manu could use some overall review. I expected a better quality & variety befitting of a 5 star establishment. Last but not least, had a complementary transport been offered to me at the time of my departure to my local destination, it would have been the icing on the cake to a great experience. I'll definitely be back

Sabina den Brinker

The hotel is at a nice location, you can walk to the town and snorkel at the beach food was good, the only thing the hotel should focus on is finishing the renovation of the rooms. There are some new rooms which look nice but the old ones are in a very bad condition .

Youssef Nabil

I would like to thank all the team at the restaurant. Really we are enjoying during our stay . Very good breakfast. And testy cocktail 🍸. Best quality of food 🥝. Clean dining room . Fast room service. And nice staff . Good manger and help us always. The room was clean and nice beach

Amr Elraggal

The worst Hotel I have ever seen. It is not even up to be 2 stars hotel. It has only 1 lift, and mostly it is broken. The room has no amenities. The bathroom was flooded with water after having a shower. The quality of the food is beyond the expectations. The staff are zero friendly. My parents are a bit old and they had to go 3 floors upstairs because the lift was broken. I raised my concerns to the staff, and they just kept silent with cold hearts. I really regret being there and not recommended to anyone. They just care about taking your money, and value is ZERO in return.

Paula Spurele

Good hotel with amazing views, big territory, tasty food and drinks. Good service, all friendly staff. We liked it very much. Great beaches also.

Lucas

We have just came back from Rehana Royal after 9 days there. Overall, we have had a fairly good experience, however this hotel is 3 star max, not ever close to 5 star standard, so if you are paying fairly cheap price, it is worth it. However, it would be a good idea to spend some more money and pay for the actual 5* hotel. The hotel guests are 90% Russians. The area of the hotel is large, green spaces and all 8 pools very well kept, no issues with getting sun lodgers, always space available at the beach and the pools. The food edible but nothing special as you would expect from 5 star hotel. The rooms are very dated and neglected, dirty mattresses (look at the last photo of the one removed from rooms...), AC tends to break down. Reception staff very helpful and mostly nice, however the staff serving food and drinks very rude, they literally throw food on you plate, no respect. Even if you tip them, they do not really care. Drinks are disaster, served in 70ml plastic cups, two sips and back in the queue for another one. The drink service has got to be probably the worst part of this hotel. There are plenty of shops, pharmacy outside of the hotel. If you need a taxi, catch one on the road, the taxis at the hotel and from the guys standing outside of the hotel offering a taxi service is a rip off.

Sofia S

I recently stayed at Rehana Resort, and my experience was anything but pleasant. I feel compelled to share my disappointment and request a full refund. The bars were often out of drinks, with hardly any options available. Cleanliness was a major issue, with filthy dining halls and a shortage of clean dishes and glasses. The food was boring, repetitive, and often had a funky taste. Despite the all-inclusive promise, our mini-bar was never refilled. The loud, annoying music playing 24/7 made it impossible to relax. The so-called "entertainment" was a joke; the animation team was talentless, and some animators appeared to be high, creating an unsafe environment. Service was non-existent, with rude and toxic waiters who treated us with disdain. The constant bargaining and scams among hotel services made us feel cheated at every turn. Adding to the stress, there was no shuttle from the airport to the hotel. This vacation turned into a nightmare. I am incredibly disappointed and request a full refund for this disastrous experience. I strongly advise anyone considering a stay at Rehana Royal Beach Resort to think twice before booking. This place is not worth the money, time, or stress.

Mira Arnold

Our Family with two small children had an absolut perfect stay in this hotel. It was amazing to have two different aqua parks so we were visiting in the morning and afternoon always a different one. The stuff kept everything clean and was very friendly. We definitely will come back.

ION CUCIUC

Never been in such disappointment , rude personnel, limited drinks “UAI🤨”, all drinks are diluted , very very bad, even i won’t give it much attention as it is the worst Hotel 5*ever. IGNORE THE WAY to this Hotel.

Lili

The hotel does not meet the price-quality ratio. Despite claiming to have 5 stars, it is actually a 3+. The rooms are very outdated, dirty, and neglected. The food may still be acceptable, but it is repeated daily. The staff is very polite, but there are not enough of them for such a large area. If you are from Ukraine or Poland, it is better not to choose this hotel, as it does not pay attention to guests from these countries - everything is in Russian, even on the beach there are no signs in Polish. Many guests are from Russia, leading to conflicts. The music is predominantly Russian. The entertainment programs are not interesting. Be careful when choosing this hotel. I do not recommend it! Additionally, regarding the Russian language, nothing is available in Polish. It is also worth noting that despite claiming to be "ultra all-inclusive," entertainment programs end at 11:00 PM, bars close after midnight, and tables are cleared, even if you want water, you have to wait until morning because the bars stop working. So what is the point of claiming "ultra"?

Alesia G

Wonderful hotel with big territory and several swimming pools. The living part of the hotel consists of 2 or 3 floors houses with 2-4 rooms. Rooms differ from each other and include all necessary facilities. The beach is very close and private, but has many stones and close to water entertainment stops. The hotel staff is very nice and professional, they pay attention to everyone.

Martin Finn

Good settings, and facilities. Food was OK, apart from exceptional fresh baked breads. But whole visit ruined by the necessity of tipping (bribing) everyone for anthing that you need. And just because you've bribed the guy to use beach beds that are supposed to be free for guests, doesn't mean that he won't turf you off them when someone comes along and pays him to have your spot.

ECF

We visited mid march. It was quiet ,out of season with few guests. Very large hotel area but gives the feeling of intimate small "private", adorable buildings. Gave me a "neighborhood feeling", rather than large hotel. It is what we were looking for. When visiting Egypt we have to realize that we leave our standard of living behind us. But that is why we travel: new expereinces and accept the countries for what they have to offer. If you can see beyond that exterior and surroundings are worn down and - by our standard: in need of replacement or repair) , then you will enjoy your stay. Know that the staff works 12 hour days for 4 weeks. Offer empathy and understanding, then you will have a pleasant trip. Everybody (including the staff) has a common goal: to have a super day with pleasant experiences. Ibrahim Ahmed Ahmed was one of the employees ( supervisor of main dining area) whom made sure we felt welcome.

Anna Kovalevska

This hotel is very old and needs immediate refurbishment, the rooms are very dusty and dirty (we had to change 3 rooms during our 8 days stay there as in one of the rooms the toilet was placed in such a way that you could not sit on it because of your knees scratching the wall in front of you, in the other one the air conditioner wasn't working at all and at midnight we could hardly breathe there, moreover mosquitoes took advantage of this hot air in the room and started to eat us alive, so we called the front desk asking to fix this problem). Furthermore the food wasn't good in the canteen, the selection was quite poor and it was always crowded there as they didn't open another restaurant for such a huge number of the guests who stayed there, plus the staff always ignored your requests to get silver or water etc looking to busy to take care of your basic needs. Probably the notion of guest service is an unknown topic for the employees of the hotel not mentioning some of the reception staff who made you wait for a solution for quite some time without solving it and after that he happened to forget what I was asking him at all because of the other person who interrupted us asking some other things. The most important thing is that they claim to be a five star hotel when in fact the last revision was made in 2012. I do not recommend this hotel to anyone who respects his precious vacation and himself.

Shimon

First, No wifi at all. They say that there's a wifi in the lobby which is true but the signal is almost non existant. And the lobby itself is crowded with people with no room to sit. Second, the pool was closed most of the time for some reason. Third, the breakfast was decent at most. I would not recommend staying in this hotel, bad value for money.