Majida M
I had really high expectations for this hotel but was left extremely disappointed. AVOID the spa at all costs! We went to the spa and they tried scamming us a few times, the workers kept pressuring us to buy and sign papers for treatments and tried taking payment from us multiple times for the same treatment. Different spa members quoted different prices for the same treatments and tried to take as much money from us as possible. The spa staff complained about hotel treatment and how they don’t eat so they made my husband use his all inclusive pass to get them food and drinks. They constantly kept pressuring me to tip them after the treatment and wasted time on their phones instead of focusing on the services we payed for. My hands were bleeding throughout the treatment I paid for and I was incredibly dissatisfied with it. They thought that we couldn’t understand what they were saying but they were mocking us in their language. We were promised a full refund for our treatments given how awfully we were treated by their workers and how they tried scamming us multiple times but the hotel gave us less than 1/4 of our refund for the treatment and didn’t give us the rest when we asked for it. The hotel staff in general are quite unpleasant to be around and don’t smile at all. When leaving, there were three workers outside and none of them helped us with our luggage’s at all. This is NOT something that you would expect from a 5 star hotel, this is definitely not 5 star rating. Feyrouz and F&B director were the only helpful individuals and were lovely to be around. We complained about air conditioning not working in our room and they told us it’s not working in the whole of Egypt but we went to White Hills after and it was working perfectly fine. Due to the heat and ac not working in our room, we boiled and didn’t sleep at all. All in all, really really disappointed with the treatment and how things were dealt with here, would not visit here and spa staff were incredibly unprofessional.
Aaron Smith
Almost entirely Russian however the hotel is amazing with very friendly staff and well equipped rooms. Having stayed at a few other hotels the food options at the main restaurant were impressive and had great desserts. The night time entertainment was amazing and catered to all nationalities. As both Russians and Egyptians like to tip make sure you have small amounts i.e 100EGP for tipping. Overall this hotel boasted brand new rooms and a large spacious property with multiple restaurants (the Mediterranean is ideal for Adults) Would definitely stay here again.
ahmed nazir
-The hotel is noway 5 stars...its fairly 3 or 4 stars.
-A lot of rectification and construction works on the beach side.
- Music is on pool area in the middle of the rooms non stop from 10 am to 11pm..noway to rest in the mid of the day. Even the sound quality is bad and repetitive tracks.
- the food quality isn't good with same dishes everyday.
- the beach area is absolutely a mess.
- the staff apparently aren't paid well or facing other difficulties which shows on their dealing with the guests.
- animation team are active with everyday programs and activities.
- not enough toilets in the public areas which force the guest to go to the rooms if toilet is needed.
ensar cungu
Fantastic Experience!
V Hotel Sharm El Sheikh exceeded all expectations! The rooms were modern and spotless, the staff was warm and attentive, and the views were breathtaking. The pool and beach area were perfect for relaxation, and the food was delicious with plenty of variety. Highly recommend for an unforgettable getaway!
Hend Nassar
I don’t know where to start, but I don’t recommend it at all. The reasons below:
1- First the Room Service can be rated 0.
2-Ant and Cockroaches everywhere, No one does pest control.
3-The door lock not working at all and I complained but it seems they don’t know how to fixed it.
4-Towels, sheets and carpets are not so clean
5-Amenities aren't always available
6- Food in the main restaurant is very bad . Only the pre booking ones are very good this is the only good thing .
7- No warm pools only one and very small .
8- The beach is very dangerous for kids u will find naked wires n wood pieces maybe even broken glass.
9- The beach in itself is accessible through stairs n very narrow and rocky.
10- if your room is in the main building you will not sleep well because of the DJ you will feel that you are at the party until 11:30 pm, so if you have kids, good luck then.
10- The attitude of some of the house keeping n beach staff is horrible they make fun of the guests in Arabic n curse with horrible swears so if u r Arabic speaker or have kids please don’t book here.
The front office manager Mohamed did his best to change our experience. However, nothing would make us satisfied after what we faced.
Save your money and time because here you will not enjoy.
My Booking
