Vytas Vadapalas
I never thought that in this hotel you need to document what minibar items you received in the room (since it’s chargeable) and what you leave behind when you check out. When the bus arrived to take us to the airport, we were called to the reception to pay for allegedly consumed snacks—two packs of nuts and Oreo cookies. The cost of this “pleasure” was $14.
When we asked them to show us which snacks we supposedly ate, when we supposedly ate them, and how long the room cleaner has to submit this information (they’re supposed to do it within 5–10 minutes of the guest leaving the room—and we stayed in the hotel for 3.5 hours after leaving the room, waiting for the bus), no one raised any issue in that time. Maybe the cleaner took the snacks themselves, or maybe they were never even there in the first place…
The reception staff acted rudely and arrogantly, shouting something in their language and trying to clarify over the phone whether we actually used the minibar. When the travel agent pointed out that we were running late for our airport transfer, they just waved it off, saying they needed to clarify whether we were malicious thieves who ate the snacks and refused to pay…
Upon arrival, we were informed that the minibar is chargeable, and we definitely didn’t eat any of the snacks. That’s why I recommend that when you move in—and every time you leave the room—you document what’s in the minibar. Because at checkout, you won’t be able to prove that you didn’t use it. Maybe it’s their tactic to squeeze extra money out of tourists, or maybe the room cleaners are simply dishonest…
P.S. The guide who came to pick us up said this happens quite often. It’s not exactly relaxing to arrive for a vacation and feel like you have to take pictures of what you leave in the room and what you find when you arrive, just so you can later prove your innocence…
Gaurav Gupta
This is a very beautiful resort property spread over 30 to 40 acres. The plan we chose was all inclusive which means all the three meals and soft drinks hard drinks pizzas burger ice cream coffee mocktails cocktails- all available all inclusive throughout your stay.
The staff is very hospitable and they take so nice care of you they're so friendly and made us feel really welcome.
Most of the guests are from Russian federation with some Italians very few Arabs. We were the only Indians here.
There are two large pools, 1 kiddie pool , outdoor Beach seating.
The sea is very calm with no waves and is very shallow and you can really go deep 100 or 200 m .
There are water sports on the beach which are to be paid for.
We had a really great time and we're here for two nights and would carry very nice memories.
Overall a perfect vacation.
Just that it is a short 45 minutes flight from Cairo.
Roland Varro
My girlfriend and I stayed at your hotel in mid-December, and I must say, it was a top-notch 5-star experience. The hotel staff were absolutely fantastic, especially the team at the bar and the housekeepers, who went above and beyond. Everything was impeccably clean throughout the hotel. Our room was cleaned daily, and the person assigned to our room was incredibly kind and ensured it was spotless every single day.
I would like to highlight the fine dining experience at the hotel—something I feel many people may not even be aware of. It was truly exceptional. My girlfriend's birthday fell during our stay, and the hotel staff went out of their way to make it special. They surprised her with a birthday cake delivered to our room, and later that evening, at the end of our dinner, the lights dimmed as the team brought out another cake while singing "Happy Birthday." It was such an unexpected and touching gesture that left us both speechless.
I must also mention the reception team. Having stayed in several hotels, we’ve never experienced such a warm welcome. Throughout our stay, they were always ready to assist with any questions we had. I also appreciated the option for a late checkout, which, although it comes with a small fee, was well worth it.
All in all, this was perhaps our best hotel stay ever. Everything exceeded our expectations, and we truly cannot find a single negative word to say about our experience.
Thank you for making our stay so memorable!
Antoine Tabet
Really enjoying my stay at this hotel. The beach is private and absolutely beautiful—clean, peaceful, and perfect for relaxing. The whole place is very well-maintained.
The staff are incredibly friendly and always ready to help with anything. Big shoutout to the animation team, they bring so much energy and make the atmosphere really fun and lively. There's a great vibe around the hotel.
Kristine LV
Fantastic hotel! I liked everything very much. Quite a large selection of food, very beautiful territory, interesting evening shows, which changes every evening and nice staff. Also because we was leaving hotel really early, hotel administrators gave us a breakfast box, I never see that at others hotels, thats was really sweet. Of course I want to say the biggest thanks to the animation team, who made this trip even more fun and unforgettable! The animators are very responsive and nice! I want to say the biggest thanks to Ester, who introduced us to all the entertainment, Ulnura, who was very responsive and energetic, as well as Anton, who invited us to participate in all the entertainment and one girl was incredibly sweet, but unfortunately I don’t know her name, but thanks her too. DJ was really funny and nice. Of course, also to the team leader, a very responsive, nice and professional person in his field! Thank you, we will definitely come back!🤩
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