Roland Varro
My girlfriend and I stayed at your hotel in mid-December, and I must say, it was a top-notch 5-star experience. The hotel staff were absolutely fantastic, especially the team at the bar and the housekeepers, who went above and beyond. Everything was impeccably clean throughout the hotel. Our room was cleaned daily, and the person assigned to our room was incredibly kind and ensured it was spotless every single day.
I would like to highlight the fine dining experience at the hotel—something I feel many people may not even be aware of. It was truly exceptional. My girlfriend's birthday fell during our stay, and the hotel staff went out of their way to make it special. They surprised her with a birthday cake delivered to our room, and later that evening, at the end of our dinner, the lights dimmed as the team brought out another cake while singing "Happy Birthday." It was such an unexpected and touching gesture that left us both speechless.
I must also mention the reception team. Having stayed in several hotels, we’ve never experienced such a warm welcome. Throughout our stay, they were always ready to assist with any questions we had. I also appreciated the option for a late checkout, which, although it comes with a small fee, was well worth it.
All in all, this was perhaps our best hotel stay ever. Everything exceeded our expectations, and we truly cannot find a single negative word to say about our experience.
Thank you for making our stay so memorable!
Muhsen
Beautiful resort with the building architecture on the outside especially nice and calming. It is a fairly spacious resort with pretty laid out gardens, flowers and a nice and clean beach. The beach has adjustable chair decks and a drink bar adjacent to it which is convenient for a good slush or mock-tail.
The jacuzzi and spa was very nice with manageable temperatures.
The rooms are decent and based in a quiet side of the resort, with a wonderful view outside the room though it is a bit dark but maybe they like the darker vibes inside the house. It had traditional designs inside and tiled flooring (not carpet). Very big rooms, can get quite warm even though AC is on but it had a nice balcony and view of the sea.
The service was top notch, staff were attentive on the whole and they happily provide a good service. Wifi was working better than I expected from the room and parts of the hotel. The live food was fresh and tasted good.
Ahmed from the drinks bar was especially nice and delivered custom and special made hot and cold drinks. They were friendly and seem like they get trained on customer service.
The hotel manager sent a letter to the room and invited us to a special canapé and chocolate reception with delicious snacks not found elsewhere in the hotel as a token of gratitude.
The beach has nice views and clean water and the sand is soft. The entertainers are usually perched around there and try and engage guests to join them for activities throughout the day. Overall we enjoyed our stay and it felt like a relaxed atmosphere and good value for money.
Wael Hamza
I recently had the pleasure of staying here, and I cannot express enough how much the hotel staff contributed to making my vacation truly unforgettable. From the moment I arrived, their energy and enthusiasm were infectious, creating a vibrant atmosphere that set the tone for my entire stay.From door man to the top managment.
Animation team had variety of activities they organized was impressive, catering to guests of all ages and interests. Whether it was the lively pool games, engaging dance classes, or entertaining evening shows, there was never a dull moment! I particularly enjoyed the staff show at night, which was not only fun but also a great way to meet fellow guests and make new friends.
What stood out the most was the team's dedication and passion. They were always smiling, encouraging participation, and ensuring that everyone felt included. Their ability to create a warm and welcoming environment made it easy to relax and enjoy my time at the hotel.
A special shoutout to Mourad,Momo,Rita,Ester,Hogo and Lorenza for going above and beyond to make my experience even more special. Their personal touch and attention to detail did not go unnoticed!
Thank you once again to the entire hotel staff and animation team for your hard work and commitment to making our stay so enjoyable. You truly made a difference, and I can't wait to return back agaiin for another fantastic experience!
Inga Skrickute
We had a wonderful stay at this hotel. The staff were incredibly friendly and always ready to assist with a smile. The hotel was clean, comfortable, and well maintained. Great food, a relaxing atmosphere, and excellent service made our vacation perfect. Highly recommended! 👌🏽
Ahmed Motaal
Where do I start? Despite being a frequent traveler, I simply never experienced this level of hospitality inside or outside of Egypt. Not a single negative issue throughout my lengthy stay, and nothing but positive experiences with everything related to this resort. From the first encounter on the gate, through the reception, room, beach, pool, restaurants, facilities, amenities, literally everything everywhere, was highly upkept by an amazing team that always smile and try to help you with anything, anytime. The entire team goes above and beyond the call of duty to ensure that guests are enjoying their stay with utmost care and attention. Not only do I recommend this resort for guests and tourists, I sincerely wish that officials take notice and possibly learn a few lessons on how to welcome guests adequately, so they can genuinely enjoy their stay, and spread the word around the world, rather than push them away to never come back. I already recommended this beautiful resort to family and friends, and I'm certainly looking forward to visit again soon. Thanks to everyone who made this possible, from top management for leading by example and setting the standards, to the whole team on the front lines and behind the scenes for their effort, dedication, attitude, and commitment.
My Booking
