Ali Said
From the moment we walked in (Lamison) restaurant , we were impressed by the warm and welcoming atmosphere. The service was absolutely top-notch—attentive without being intrusive, and every staff member we interacted with went out of their way to make sure we had a great time.
The food was exceptional. Every dish was beautifully presented and bursting with flavor, clearly made with high-quality ingredients and a lot of care. Whether you’re stopping in for a casual dinner or celebrating something special, this restaurant hits the mark on every level.
Highly recommend to anyone looking for an unforgettable dining experience!
Jesper Frederiksen
Great hotel.
Excellent service.
Big luxurious rooms.
Beautiful place.
Very handicap friendly.
Only minus is the food. The buffet is very dull and boring and not what you expect of a 5* hotel. Same with the restaurants at the hotel.
The only reason for giving 4/5 star rating was the food. With all the resources put into this fabulous resort, I feel like they could easily fix this.
Mariya Georgieva
A Heartfelt Thank You to the Amazing Team at Steigenberger Alcazar
Our family would like to express our sincere gratitude to the incredible staff at Steigenberger Alcazar in Sharm El Sheikh for their kindness, professionalism, and care during a very emotional time for us.
First, we want to thank everyone who supported us during and after our daughter Paula’s surgery. The hotel staff went above and beyond to make sure she was comfortable and well taken care of once she returned from the hospital. We were moved to a more suitable room, and THE BEST girls who are always helpful from Guest Relations – Nada, Sabrina, Lidia and Vita – surprised Paula with beautiful flowers and a thoughtful gift. She was so happy and touched by the gesture!
A very special thank you also goes to Mohammed from Alexandria, the kind and attentive waiter in the main restaurant, who made every meal feel like home. His warmth and attention made our meals there truly unforgettable.
And last but not least – we must mention our absolute favorite dining experience: the French restaurant, L’Amison. The food was exceptional, and Magdy Ayman made sure everything was perfect every single time..
Thank you again to everyone at Steigenberger Alcazar – your care and hospitality made all the difference. We will always remember this experience with gratitude. And we will visit you again and again …
Katrina Jerome
We’re on our third full day for my 30th birthday and the hotel has been amazing. We looked at reviews heavily before attending and have been more than impressed. All staff are so friendly and attentive, they remember your face and orders. Mostafa at the adult pool was friendly, funny and provided great service and friendly conversation, smiley and helpful! A great bartender.
Balan Samira
We had a wonderful vacation at Steigenberger Alcazar! The rooms are very comfortable, and the hotel is spotless. The staff is extremely friendly and made us feel right at home. The Kids Club was a real treat for us. Maxim had a great time, and Victoria, Alina, and Amira organized fun and safe activities for the children.
Another unforgettable moment was spent at the hotel’s pools, where we relaxed and enjoyed the amazing atmosphere. The kids’ pool was perfect for Maxim, and the adult pools were a great experience for us.
We will definitely return! It was a dream vacation for the whole family!
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