Atef Sherif
Beautiful location and great snorkeling, but not wheelchair-friendly
It was a family trip (2 rooms, 3 Adults and 3 children)
I stayed at Charmillion Club Resort in April and overall had a mixed experience.
The highlights were definitely the location and access to the sea the beach is right in front of the resort with stunning coral reefs, and the snorkeling was absolutely amazing. I also really liked that the hotel has access to an aqua park in the nearby sister hotel, which is part of the same group. That was a great bonus, especially for the kids.
However, there were a few things that made our stay quite difficult. The resort only has one golf cart, and the terrain is not flat. There are no elevators, and the paths often include stairs, which made it extremely challenging for guests with special needs. I was traveling with a child who uses a wheelchair, and I really struggled to move around the resort whether going to the restaurant, to the aqua park, or just around the hotel grounds. Whenever I encountered stairs, I had to physically lift the wheelchair. We tried to request the golf cart several times, but it was always late or never arrived, and the staff kept apologizing, saying there’s only one cart available in the whole resort.
Another downside was the food. The quality was quite poor I would rate it 6 out of 10 at best.
Overall, the resort has potential thanks to its location and facilities, but it really needs to improve accessibility and service, especially for families with children or guests with mobility needs.
abdulrahman abbas
A Wonderful Honeymoon at Charmillion Club Resort – Unforgettable Experience!
We had the most amazing stay at Charmillion Club Resort in Sharm El Sheikh! From the moment we arrived, the customer service was absolutely top-notch. Every member of the hotel staff went out of their way to make our visit special — always smiling, attentive, and ready to help.
A very special thank you to Mr. Arands, who supported us throughout our entire stay and made everything smooth and stress-free. His hospitality truly stood out.
As soon as the staff found out it was our honeymoon, they surprised us with a free room upgrade — such a thoughtful gesture that made our trip even more memorable.
The whole vibe of the hotel is warm, relaxing, and welcoming. Whether you’re by the pool, enjoying the food, or walking by the beach, you can really feel the charm in Charmillion!
What a hotel! We’re incredibly grateful for the experience and definitely recommend it to anyone visiting Sharm El Sheikh
KAAN İZGİ
The hotel was incredibly clean and well-maintained. The staff were all very attentive and friendly. The sea was absolutely stunning—crystal clear and peaceful. A special thanks to Sayed Mostafa at the reception. He is extremely helpful, does his job with great professionalism, and is always ready to assist with a smile. We truly felt well taken care of. We will definitely come back!
Violeta Bojkova
Nice hotel, with very nice green areas, very well maintained and beautifully designed! The beach is large, clean and well maintained, there are places with sand in the sea, despite the stones; there is a pier for divers with wonderful corals and fish. The food is rich, delicious and varied - there is something for every taste!!! Freshly squeezed juices at the lobby bar!!! The rooms are not luxury, but they are cleaned every day!!! When checking in, there was a problem with waiting for them to bring a third bed - even though it was known that the room was for three - a mistake by the team - we arrived early at the hotel, we went straight to the beach so as not to wait at the reception until 2 pm. We returned at 5 pm and they gave us a key to the room - the hotel team had time to bring in a bed all day, we waited about an hour more for them to bring the bed - I count it as a mistake!!! The only thing we missed was that there were no tables for eating outside in the restaurant - it would be good to think about it, in all the hotels where we have rested in Egypt there are such separate areas - it is more pleasant in good weather to be able to sit outside - in the air, have breakfast, lunch or dinner and enjoy the views!!! Overall we are satisfied with the hotel, the service, the cleanliness, the Internet everywhere, the friendly attitude. There are many shops and a pharmacy in the hotel, but as for the location - it is in the middle of nowhere - there are no shops outside the hotel, there is nowhere to walk!!! Despite everything - we thank the whole team!!!
Beatriz Bruscato
Food-highlight of the trip! Best food out of all the all inclusives I've ever been to. Huge variation and simply delicious! My only concern is for people with allergies or dietary restrictions since loads of things are unlabelled- there were several times I ate something and was surprised with peanuts (lovely for me, not so much for someone else). If you have an allergy speak to the chefs!
A la carte restaurants- you are allowed 2 visits per week, easy to book though QR code.
Lebanese: excellent! If you only have one a a la carte go to the Lebanese one! We were given dips, breads, salad and a heap of meat!
Italian: quite disappointing, it was just like the normal buffet but smaller. Pizza was good and staff was great as always
French: top tier service. Four courses and choice for main.
Seafood: incredible!!! Awesome food and the staff were beyond kind and even gave us an extra plate of fruits!
Beach- so pretty and there's loads of different sections that make it feel exclusive. The sea is clear and clean and you can go to the pier to do some swimming and if you bring your own goggles you can even see the fish and coral reef!
Pool- very large and active, normally playing music and next to the bar. There are loads of sun loungers but i'd recommend getting up early to put your towel on it as it gets taken up quickly
Entertainment- animation team is awesome! Everyday there's aqua gym in the main pool but there's other activities like yoga, volleyball etc. We also saw a foam party and jetski presentation and there's shows every evening in the theatre. The animation team is incredible (especially the man who leads aqua gym and Anna)
Gym- quite good. There's a good number of weight and cardio machines as well as free weights. I easily adapted my home routine to to here and the personal trainer was always eager to help. (Beware- it gets very hot so be ready to sweat and bring water)
Staff- BEST STAFF!! Can't stress this enough and wish I could name everyone but the staff goes above and beyond for everyone. Special mention to Ahmad for always being kind and friendly and giving the best towel sculptures!! Also to the waiter whose name I didn't catch but always spoke a bit of our native language to us- he's always SOO friendly! Also to the personal trainer at the gym for helping everyone with equipments and form- as someone who has been going to the gym for a good few months he's helped me a lot!
Transfer to Naama Bay- does the job. FixPrice is great and right by the drop off station but the vendors can be annoying and persistent- learn to ignore them. The shops only open at 12-1 so the strip will be closed if you decide to go. We went 3 times and always had the same driver but he was quite unkind. He's got a deal with one of the vendors and he'll lure you into his shop as if it was part of the transfer. The driver was annoyed when we didn't follow him on our second trip and left us in the heat of the van for 5 minutes while he spoke to the shop owner. Also, when he dropped us off at the airport, the driver purposely went to the wrong terminal so we had to walk. Very unpleasant!
Beware- there's a lot of vendors for trips, spas, experiences etc. they can get tiring but if you are polite and straightforward they will leave you (although they are great if you are interested in their services).
Food poisoning! They give you 2 bottles of water in your room- use it to brush your teeth!! I didn't believe it and paid the price!
Heat- VERY hot and very high UV. I love tanning but even for me the UV 12 was too much sometimes.
No non alcoholic beer
Consider extension cords- theres no plugs near the bed
Shops inside the hotel- practical BUT you could get the free transfer at 10am-12am and get everything from FIXprice!
Overall- excellent hotel and even better staff. Would definitely recommend