Lucas
We have just came back from Rehana Royal after 9 days there. Overall, we have had a fairly good experience, however this hotel is 3 star max, not ever close to 5 star standard, so if you are paying fairly cheap price, it is worth it. However, it would be a good idea to spend some more money and pay for the actual 5* hotel. The hotel guests are 90% Russians.
The area of the hotel is large, green spaces and all 8 pools very well kept, no issues with getting sun lodgers, always space available at the beach and the pools.
The food edible but nothing special as you would expect from 5 star hotel.
The rooms are very dated and neglected, dirty mattresses (look at the last photo of the one removed from rooms...), AC tends to break down.
Reception staff very helpful and mostly nice, however the staff serving food and drinks very rude, they literally throw food on you plate, no respect. Even if you tip them, they do not really care.
Drinks are disaster, served in 70ml plastic cups, two sips and back in the queue for another one. The drink service has got to be probably the worst part of this hotel.
There are plenty of shops, pharmacy outside of the hotel. If you need a taxi, catch one on the road, the taxis at the hotel and from the guys standing outside of the hotel offering a taxi service is a rip off.
Sofia S
I recently stayed at Rehana Resort, and my experience was anything but pleasant. I feel compelled to share my disappointment and request a full refund.
The bars were often out of drinks, with hardly any options available. Cleanliness was a major issue, with filthy dining halls and a shortage of clean dishes and glasses. The food was boring, repetitive, and often had a funky taste. Despite the all-inclusive promise, our mini-bar was never refilled. The loud, annoying music playing 24/7 made it impossible to relax. The so-called "entertainment" was a joke; the animation team was talentless, and some animators appeared to be high, creating an unsafe environment.
Service was non-existent, with rude and toxic waiters who treated us with disdain. The constant bargaining and scams among hotel services made us feel cheated at every turn. Adding to the stress, there was no shuttle from the airport to the hotel.
This vacation turned into a nightmare. I am incredibly disappointed and request a full refund for this disastrous experience. I strongly advise anyone considering a stay at Rehana Royal Beach Resort to think twice before booking. This place is not worth the money, time, or stress.
Mira Arnold
Our Family with two small children had an absolut perfect stay in this hotel. It was amazing to have two different aqua parks so we were visiting in the morning and afternoon always a different one. The stuff kept everything clean and was very friendly. We definitely will come back.
ION CUCIUC
Never been in such disappointment , rude personnel, limited drinks “UAI🤨”, all drinks are diluted , very very bad, even i won’t give it much attention as it is the worst Hotel 5*ever.
IGNORE THE WAY to this Hotel.
Lili
The hotel does not meet the price-quality ratio. Despite claiming to have 5 stars, it is actually a 3+. The rooms are very outdated, dirty, and neglected. The food may still be acceptable, but it is repeated daily. The staff is very polite, but there are not enough of them for such a large area. If you are from Ukraine or Poland, it is better not to choose this hotel, as it does not pay attention to guests from these countries - everything is in Russian, even on the beach there are no signs in Polish. Many guests are from Russia, leading to conflicts. The music is predominantly Russian. The entertainment programs are not interesting. Be careful when choosing this hotel. I do not recommend it! Additionally, regarding the Russian language, nothing is available in Polish. It is also worth noting that despite claiming to be "ultra all-inclusive," entertainment programs end at 11:00 PM, bars close after midnight, and tables are cleared, even if you want water, you have to wait until morning because the bars stop working. So what is the point of claiming "ultra"?
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