Lewis Kennedy
Overall an amazing experience at this hotel. Staff could not do enough for us the whole week. Started the week off with a Spa which was 10 out of 10. The animation team were superb! Always something going on! The lifeguard at the bottom pool is an absolute gem of a guy. Bebo on
the swim up pool bar is attentive and amazing at his job. Looking after all of us around the pool making sure we were happy. The cleaner in our rooms is a great guy too! Overall, great hotel with the friendliest staff 👌
Roby Papworth
Loved this holiday. All the staff were amazing. The food was lovely and the location was perfect. Looking to come back next year with the 3 kids. Video of this trip will shortly be on my youtube channel. (Owner feel free to send a promo code for our next stay 😃)
Agnes K
We stayed for 11 nights in the resort. Hotel itself presents well and service staff is very friendly and attentive. Our room's decor would need a bit attention to detail but was cleaned well by a friendly cleaner. Animation team makes sure all guests are well welcomed and entertained, Dom and Aazra especially :) . Food was presented very well and most of the dishes were delicious. Lots of to choose from during main meals but lits of snacks in between the meals as well were offered.
Craig Dakin
Beautiful hotel very clean beautiful beach food pretty good but this hotel does itself no favours 1 man at the bars to deal with everyone wanting drinks and the drinks are so small 3 swallows and there gone so your back making more work for him with constant queues why not have self service soft drinks and have the staff do the alcohol. Bar staff not friendly but I can see why as I wouldn't be to happy working like they do. Also 2 days no ice at the pool bar so warm drinks in the 40° heat and 1 of the days no beer. Shame as its a nice place that could so easy be a better place with more bar staff and the self service. Also I would of liked some activities to do in the day all I seen was water polo darts and water aerobics that's your lot
Dionne Thompson
We stayed at the Aurora Oriental for a week with our family. There were 15 of us and all in all, we had a really good time and a lovely experience.
Rooms:
Rooms were a decent size, loved that we had a fridge to keep water and drinks chilled. Maybe a little bit basic but all in all nice. As a large group it was nice that they placed us next to each other.
Staff:
Staff have been very friendly, especially with the children. Always say hello. The animation team have been really friendly, we wished that there was a little more entertainment during the day. The only advertising for day/evening events was on a noticeboard which if you didn't see you wouldn't know what was on. It would have been nice to see it advertised more and have performances run a little longer.
Cleaning team have been amazing especially Eisayed, who has been nothing but lovely. We had bottled water everyday and was very polite everyday when we would see him.
Regarding the bar staff, I believe it would work better if they had more than 1 person serving as it did cause queues when waiting for drinks. It would be better to have a separate machine for soft drinks and keep the bar free for alcohol.
The Spa
Definitely good value for money. Staff were welcoming and made us feel comfort.
Restaurant
Food selection was good, breakfast was the same selection everyday but lunch and dinner is good. The outdoor BBQ grill is a nice touch for lunch and dinner. Some of the restaurant staff were nice but at time we did feel like we were been rushed as on a few occasions plates and glasses were taken before we had finished with them. We understand that they are trying to keep to a time but it could make you feel a little uncomfortable. We think that the restaurant needs to cater to larger parties as we did find it harder to get tables together sometimes.
All in all we had a really nice time and with a few improvements it should be excellent
My Booking
