Player-C
We have stayed in a few sunrise hotels before in sharm el sheik and hugardah and this one is the best by far, all the staff are really friendly, you get greeted wonderfully and sorting rooms is quick and easy, as for our stay, we are in the early built part of the soon to be complex and yet everything runs so smoothly, all the bar staff and chef's get to know you quickly and are really friendly, especially two of the bar staff by the pool. All food and drinks are outstanding and the events they hold are amazing although repeat the same thing every week. The grounds are maintained very well and the rooms are cleaned perfectly by our lovely cleaner for rooms 1107 1108 and 1109. The reps that do dances and pool activities are great and friendly too, infact our two favourite reps Philip and chika (sorry if I spelt their names wrong) are amazing and friendly, chika would come up to us and make us laugh and even push my cocky brother into the pool, however one day my brother got his revenge and pulled chika into the pool we all laughed together and chika had fun too, but then chika got moaned at by a member of staff because he was wet, we told the guy that he was making us laugh and having fun and to leave him alone, bearing in mind thir job is to entertain the visitors but chika still got moaned at which wr think is disgraceful. But other than that, it is great. We got the bus to the beach which is a minute bus ride and the beach is amazing, the second part of the hotel that is being built there currently looks like it will be beautiful and we got to participate in a bunch of activities such as the glass boat. We got to speak to the manager and he said a little further up from the part of the hotel we were in, is the 3rd part of the complex that is being built and it will have around 20 big water slides in it and will be completed by March 2025. Other than a few loose plug sockets and ligts in the rooms, everything is amazing. Thankyou Sunrise Remal!
Hind Morgan
I was in room 1009 from 22/8 hotel is beautiful. Food is nice .staff is good especially reception and Mr Mohamed abdel Salam very friendly always there for our requests, our cleaner Ragab is very good .
Igor Batrakov
Almost everything was awesome except for some minor issues which your staff were happy to resolve.
The first night in a room with insects like small bugs in our bed after a conversation was resolved by changing the room. The noise from the reconstruction of the hotel also did not add pleasure to the holiday, but we hope that by our next visit the reconstruction of the hotel will be completed. special thanks and gratitude to the girls from the Guest Relations Service Anastasia and Snyazhana. We couldn’t have done it without their support; they were constantly in touch, checking to see if everything was fine and helping us in every possible way.
Shawn Taylor
The staff were brilliant, so friendly and helpful. Specials thanks to the staff at the family pool -Mahmoud the lifeguard looked after us so well, always making sure our umbrella was in the right position to provide us shade and he helped our 5yr old son learn to swim. Mohammed in the bar at the family pool made the best drinks on the resort and his service was superb.
The food was excellent with a very good range of dishes.
The property was kept clean and tidy. Our room was perfect for our needs.
The location is brilliant, right beside the reef which has amazing snorkelling and diving.
One point to improve is the air conditioning in the rooms, our room was constantly at about 26 degrees, a bit cooler would have been nice but it wasn’t a big deal.
Thank you for a lovely holiday.
Рад
Very nice with good rooms, good varied food, attentive staff, funny animators, zumba, charging and darts are super
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