Gaia Formenti
We had a wonderful vacation here. The staff was truly excellent, showing an exceptional level of care for children that we had never experienced before. The cleanliness was impeccable, the food was of high quality, and the service was really outstanding. A special mention goes to the housekeeping service – the staff was highly professional and dedicated. The hotel offers many activities; perhaps the tennis facilities could be slightly improved (the equipment could use some updating), but everything else was truly exceptional. The slides were incredibly fun and well-maintained, and the entertainment was fantastic. The children’s entertainer (Julia) was extremely professional and sweet, providing great service for both kids and parents.
Highly recommended!
Taylah Wilding
Overall, super amazing resort the animation team are very welcoming and friendly so are the waiters. Lots of activities to do during the day like Zumba, aqua aerobics, yoga, darts. They have heated pools which are great for the winter season when the cold pools are too cold. Food is amazing lots of selection and the chefs are very friendly. They do crepes in the midday which are delicious aswell as an ice cream bar. The entertainment is great for all age groups as they have a younger stage and more of an older aged stage. The weathers amazing all year round even in January it’s mid 20s.
Natalie
I had so much fun at this water park, I went in December 2024 when the park was less busy. There are many water slides and activities to do. There are bars and many restaurants. I would have given it five stars if staff did not always come up to be to sell me massages. I got approached over 10 times. Also receptionist was not welcoming.
Sam Vali
**Fantastic Family Stay at Alberto’s Aqua Park**
We recently stayed at Alberto’s Aqua Park with our family, including our 2-year-old son, and had an incredible experience! The environment was beautiful and relaxing, with plenty of activities to keep everyone entertained. The aqua park was amazing, with a variety of pools, including a few heated outdoor ones, which were perfect for January. The weather was lovely, and the entire atmosphere felt welcoming and vibrant.
The staff was exceptional—friendly, professional, and always ready to assist. A special mention to the gentleman who cleaned our room; his daily surprises with bed decorations brought so much joy to our family! The reception team was equally wonderful and very accommodating. When we requested to move from a first-floor room to a ground-floor one for convenience with our toddler, they handled it quickly and efficiently.
The highlight of our stay was the spa! The massages were heavenly, and the team, especially Yasmin and Aya, went above and beyond to ensure we had a memorable experience. They provided a private room with a jacuzzi, sauna, and steam room, where we could relax as a family. Our little one loved the experience and even got a mini pamper treatment! Yasmin and Aya also entertained our son while we enjoyed our massage, making it such a stress-free and enjoyable experience for us as parents.
Overall, Alberto’s Aqua Park is the perfect destination for families. The combination of excellent facilities, thoughtful services, and warm hospitality made this a vacation to remember. We can't wait to return!
leila bahri
A very good hotel especially for families with small kids as there many aqua parks with varied interactions and also different day activities for children. The staff is nice everywhere, and the quality of everything is at high standards.
The food is varied and tastes good. Overall the hotel offers everything one could need or wish for for a comfy good vacation.
My only kind recommendation and request from the hotel is to work on offering their staff needed rest time during the day, especially those working in hot spots with endless requests from the guests. The staff will always serve you with a smile and it could be that they themselves are not aware of what I am saying but I find putting it here being the minimum I have to do for all the great work and service the place offers.
My Booking
