Katherine Hounslow
We had a wonderful stay with our young children. Staff were so welcoming and friendly. Events were well run and organised. There was lots of extra entertainment - pedal carts, kids disco to name a few. Pools were excellent and at different temperature so you cab choose. 1 pool had kids slides and mini boats - this was additional to their Waterpark.
The food was excellent and so much choice. Drinks were always available and was not in any way limited as to the amount you could order etc.
Hotel, rooms, pool etc. were immaculate!!
Julie Hobin
The hotel was beautiful, the staff always helpful and the animation team were amazing. I was a lone female and felt very comfortable. The sunrise in the morning was just spectacular. I had a pleasant experience. Also, there is a camel Called Dennis which is just outside the hotel by the beach he and his owner are very friendly I loved going to see him, bring him some fruit and give him a stroke if you can. He was the highlight of my holiday.
Janvi Rajani
The hotel is lovely, clean and the staff do a wonderful job and speak many languages (Arabic, English, French Spanish, Russian, Italian). The pools are large and even 2 heated pools. The surf machine is great fun also and lots of other amenities like the tennis, paddle courts and biking too. We loved it here. The only feedback would be for the food, to label the vegetarian ones with a V and maybe make it a green V, so customers can more easily see the dietary needs. We loved the Moroccan options too! The food was nice and freshly made, with stations where you can also customise dishes like pasta, pizza, crepes. A recommendation would be to add some vegetarian alternative options in the seafood restaurant as we ate in the oriental restaurant twice. Overall a wonderful time. The beach was great too,, good entertainment team and activities throughout the day! We also had a massage which was great and visited the gym too with lots of equipment! A wonderful stay!
Charlotte Haley
A beautiful hotel and setting ruined by the entertainment and loud music. We paid for a sea view bungalow and expected to sit out in the evening and enjoy the view not hear continuous music. It does finish at 10.30 but that’s not great for small children who want to go to bed. You can’t sleep through the noise.
Staff in restaurants were amazing- reception staff and concierge did not want to serve or help anyone!
Simon Møller
Very good experience for the money, we stay in week 6 not to hot nor was it cold.
Good amount of people on the hotel, again not crowded.
The rooms are okay condition, not new and not to old. All in all standard and decent.
They have some problems with the water pressure giving a bit trouble showering and hot water is not always possible.
We had room 4343.
I would recommend this hotel if you just look for some sun, warm and relaxing. Good value for money.
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