Rasha El Abed
Unfortunately, my stay at this hotel was not a pleasant one. Check-in was very slow, and the staff were quite rude. The room was okay, but missing basic amenities — not enough towels, no cotton for face, and when I requested a bathrobe, it arrived too late and was taken away right after. The duvet cover was dirty, and I was told there were no clean extras available.
The food was decent in quality, but the lunch options were exactly the same every day, which got boring quickly. On a positive note, the heated water in the pools and slides was great, especially for kids. However, there were no snacks available throughout the day, which was disappointing for an all-day stay.
Overall, I wouldn’t recommend this hotel — poor service, limited variety, and not worth the experience.
Rebecca Cross
We have just returned from the most amazing holiday. You asset is 100% your staff, they are all so helpful and so supportive, they enable you to truly relax. A big shout out to the surf instructor, ma hopie (hahahha) I think he was called Anton, also the lifeguard at the top pool where the new plants were added this week. (Mamoud). Also the two gentlemen at the main pool bar 🍸 👌 All in all a fabulous holiday that we are truly grateful for.
The Golden Buddha was outstanding, the atmosphere, food and service 👌 Loved the morroccan food as well in the main restaurant.
Thank you once again for such an amazing stay, I am now sat at home with the holiday blues, really looking forward to booking another holiday 😀
Ridhima Veera
Had a really good experience at the holiday resort – the atmosphere was great and the service was lovely. I do wish there were more vegan options in the food and desserts, and a bit more variety overall, as the meals felt quite repetitive day to day. A special shout-out to Jitendra Rana, the Indian Chef at the Tagine restaurant, who went out of his way to take care of my family’s food needs – truly appreciated!
Melanie Norton
My mother and I took a 2 week vacation at the all-inclusive Pickalbatros Laguna Vista in March. This was our second time visiting this amazing hotel, and let me tell you, it was fantastic!
The rooms, the food, the views, the spa, and (most importantly) the staff are all truly wonderful. We needed a little extra help (70 year old mother) and the entire staffing team was very helpful, welcoming and accommodating.
The beach and pools are always perfect and clean. The music and entertainment team were spot on. The food was good quality. The massages were top notch.
Manager Michael, lifeguards Marawan & Ali, waiter Mahmoud, massage therapists Miriyam & Omaima, and the very kind Spa Manager were amazing. Thank you.
I'm so grateful to everyone at the hotel and will definitely be returning next year. Thank you for making this an unforgettable trip!
Shukran!
Katherine Hounslow
We had a wonderful stay with our young children. Staff were so welcoming and friendly. Events were well run and organised. There was lots of extra entertainment - pedal carts, kids disco to name a few. Pools were excellent and at different temperature so you cab choose. 1 pool had kids slides and mini boats - this was additional to their Waterpark.
The food was excellent and so much choice. Drinks were always available and was not in any way limited as to the amount you could order etc.
Hotel, rooms, pool etc. were immaculate!!
My Booking
