Mövenpick Resort Sharm El Sheikh

Brennan Plaza

I stayed here with my girlfriend for 2 nights. The service is unprofessional and bad, the facilities are decent and the food is just okay. The service team here seemed very unprofessional to me considered this is a "5 star" hotel. To begin with, our flight arrived ar an odd hour of 1 A.M. 18th of April. So we emailed the office to ask if it was best to book the night of the 17th or if early check in would be possible. We asked a month before our trip and they said early check in is possible for a cost. We were willing to pay as it seemed reasonable. We then emailed two Days before our trip to confirm early check in and we got the same response as before, we began to understand it seemed to be some automated message. We got to the hotel around 2 A.M. to check in and then they said there were no rooms available. It seemed highly unlikely considering the shear size of the resort but we didn't contest as the man at the front desk said maybe an hour or two for a room. We were told to stay anywhere we'd like so we walked around the resort and saw the facilities. We sleeped on the beach chairs, the pool chairs, the lobby just about everywhere and nobody came to check if we were okay or comfortable, no water no snacks, nothing was offered to us. We did not get a room until 11 A.M. and when we tried speaking to a lady that seemed to have some managerial power all she offered to say was "so sorry but just take a seat and wait till a room opens up." Again no concern for us as guests or anything. Extremely unprofessional and rude behavior. We had not showered, brushed pur teeth or had water since 2 A.M. and they had no shame in letting us sleep in the lobby. How could this possibly not look bad on the hotel?? When we got to our room there was already a sour taste in our mouths due to this service but then our room had no working TV and had an odd smell to it. We were so tired from barely sleeping that we just took the room as were grateful to even have one. This seems to be a common thing and there are no reviews about this as for the next two days we would see piles of people sleeping on couches in the lobby every morning. This is not a good look for a 5 star hotel, and it makes me wonder if their reviews are all bots to boost their ratings. I will be contacting the main Movenpick entitity to file a complaint for the unprofessional attitude the staff had. Regardless, the resort is decent in services like their pools beaches and restaurant. The beach had a nice sandy entrance to a pretty reef where one could snorkel. The restaurant was good with varied options everyday but with sub-par food quality in some items. I truly dont think this is a 5 star resort as I've stayed at multiple across the world and this felt more like a reach of a 3 star hotel trying to be 5 stars. Absolutely unprofessional service and sub-par food and drink quality.

Narek Hamazaspyan

Mövenpick is a fantastic hotel for spending quality time with family, especially with kids. The beach is great, and the staff is incredibly welcoming. I’d like to give special appreciation to the animation team—they are amazing! A big thank you to Alex and Nour for their outstanding energy and performances. They truly made our stay even more enjoyable. Nour took wonderful care of the little ones, ensuring they were entertained and happy throughout our stay. I also want to express my gratitude to Muhammad from reception. His warm hospitality and helpful attitude made us feel truly welcome from the moment we arrived. Thank you for making our stay even better!

Jackie JM

Stunning resort. Would love to come back. Huge pool to cool off. Clean and cool. Loud music often blaring from speakers by pool which we don’t like much. Wide range of food including chips etc for kids. Attentive and friendly staff on the whole but some a bit grumpy. Hassle from sales people when you first arrive at the pool on Day 1. Make sure you have your calculator to hand so you can work out exactly what you are expected to pay. Expensive for massage, tattoos, trips. High quality rooms. Clean and spacious rooms. Keep doors closed as lots of mosquitoes. 5-6 touristy shops in the complex - not visited them. Three small beaches to choose from. Lots of sun loungers and umbrellas. Sun beds get bagged early on in the morning with towels… Weather in April is perfect. Cloudless sky and warm breeze. Highly recommend.

Полина Ермакова

We really liked the hotel. The staff is friendly and polite. The rooms are nice, clean and bright, with a great view, you can see the sunset from your own balcony. The food in the restaurant is varied and delicious. Fun animation for adults, and there is also a children's club where a child can spend time with interest.

Hany Moustafa

I recently stayed at Mövenpick Resort Sharm El Sheikh, and my experience was exceptional. The resort's location offers stunning views of Naama Bay, creating a breathtaking backdrop for a relaxing getaway. The walkability within the resort is convenient, with well-maintained pathways connecting the beach, pools, and dining areas. However, the hilly terrain might be challenging for some guests. The food and drinks were outstanding, offering a variety of local and international dishes made with fresh ingredients. The drinks menu was equally impressive, and the attentive staff ensured a delightful dining experience. What stood out the most were the small yet thoughtful details, such as the beautifully maintained landscaping and the peaceful private beach areas. The staff's warm hospitality made me feel truly welcomed throughout my stay I highly recommend it for anyone looking for a luxurious and scenic escape in Sharm El Sheikh. الفيو ممتاز ورائع الاقامه ممتازه الخدمه ممتازه