Sultan Gardens Resort

Notorious

Sharm El Sheikh has truly stolen our hearts as our favorite destination in Egypt! This stunning resort undeniably deserves a full five-star rating. Every detail was perfect—immaculate rooms, exceptional service, a prime location, and delectable cuisine that exceeded our expectations. What truly sets this place apart is the incredible staff. Every single person we encountered was warm, welcoming, and genuinely dedicated to making our stay unforgettable, going above and beyond whenever needed. We’re already counting down the days until we can return to this slice of paradise! 👍🏼

George Loughlin

This is without a doubt the best hotel we have stayed at in the Red Sea. The staff are just incredible,so friendly and attentive and they are genuinely wanting to do everything they can to enhance your stay. Special shout out to the lifeguard and bar staff at the adult pool (North 38), they were outstanding. The restaurant managers in thr main restaurant were so on point every day and they were both friendly, welcoming and extremely efficient. The food was just amazing with a huge variety on offer and all at a very high standard. We ate at 3 restaurants and all were so good and the fresh grilled meats were sensational. Our suite was a deluxe sea view with jacuzzi room 643, and it was just amazing. It was huge and the location was quiet with a great view as well so that made it even more special. The house keeping team are brilliant and the room was spotless everyday with fresh towels and sheets. I never normally return to the same place but we are going to book again next year as it was so good. I couldn't recommend this place highly enough and being only 10 minutes from the airport, it just makes sense. The beach is also really nice with lifeguards manning the jetties over the reef. The sea life was amazing and the Eagle Divers dive centre staff are also superb and I used them for my diving trips on our 10 day holiday. Don't delay, book today, you will love it there!

abdo forjani

I and my family spent 8 days holiday in this awesome resort. A well deserved 5 stars resort, best thing is staff they are incredibly helpful and respectful.. rooms are clean and tidy, there are many swimming pools about 7 or 8 as well as the beach so you wouldn't feel the crowd. Food is very good with wide variety of food, dinning hall is very clean and comfortable. The only thing that can be improved is that there is only one water slide for children if they can add more for both children and adults, however, still well deserved 5 stars. Highly recommended

Joshua Robson

I want to express my dissatisfaction with the service we experienced during our recent stay. Our rest and relaxation were severely disrupted when my child was denied entry to the mini-club. The door was closed in his face, and we were informed that this facility was reserved exclusively for a specific category of guests. This categorisation was not only surprising but also left us feeling unwelcome and excluded. When I approached Guest Relations for clarification, I was told this policy was “normal” and that a separate mini-club for other guests was located on another floor. Such a dismissive response, coupled with the lack of upfront information, is unacceptable and reflects poorly on your establishment’s commitment to providing a welcoming environment for all guests. Furthermore, I was disappointed to discover that the beach was closed, and the only available swimming option was from the piers. This important detail was not communicated at any point prior to our arrival, and it significantly impacted our plans. The lack of transparency and the exclusionary treatment we received were highly disappointing, and I cannot recommend this establishment based on our experience. I sincerely hope the administration considers implementing more inclusive policies and improving communication with guests to avoid such issues in the future. Unfortunately one star.

Haytham Tayle

The facilities were excellent, and the beach was amazing. There was a sandy area perfect for kids to enjoy the water, along with a jetty that provided access to deeper waters filled with stunning coral reefs and rich marine life. We saw turtles, triggerfish, tuna, and many more. The poolside experience was fantastic, with lifeguards everywhere who were very friendly and attentive, ensuring the safety of both guests and children. They even provided floaters for kids, so there was no need to purchase any. The night activities were fabulous, and we thoroughly enjoyed our short stay. We're already planning a longer visit next time.