4 Star Gran Canaria Holidays

Daria Blahut

We had a fantastic stay! The hotel is clean and the staff are extremely friendly and helpful — truly a highlight of our trip. The food was a big surprise in the best way: everything was delicious and fresh, which is rare for a large all-inclusive resort. There was a great variety of fresh fruit and different kinds of fish, all freshly prepared! The views are beautiful and very relaxing, pools are great!The rooms are on the smaller side, but they’re clean and well-maintained, which was perfectly fine for us. Overall, considering the price, this hotel offers incredible value. Big shout-out to the amazing staff — they really make the difference!

Anna Wadcock

We had a wonderful week at the end of February. Our room was a junior suite in block one. Beautiful views, weather was wonderful. The food was really good for an all inclusive but what completely made it was the great staff that work there, from reception and security to the cleaning team. Victor who ran the service in the restaurant was amazing, you could see the constant attention to detail directing his team, managing hundreds of people. All tables were cleared and reset promptly and guests taken care of. Very efficient and professional. The entertainment team were fantastic, lovely people who all ensured the guests were engaged. Ishmael, Pedro and the lovely French lady (sorry I forgot her name) were wonderful. We had a lot of fun and they were constantly smiling and chatting to everyone between the activities and even during their rest times. The darts competitions were fun as well as the aqua dance. We also enjoyed some time down the beach and availed of the beach bar down there which is part of the hotel too. This is a great addition to normal all inclusive hotels. Thank you for a lovely holiday Anna Danny and Tom

Paul Carew

Hotel good. Reception very accomodating and helpful. Restaurant waiters and staff all very good. Sun comes around to pool area about 11 (we were there in Feb so summer time will be earlier). Top bar area perfect to watch sunset. Pool bar has self serve drinks and snacks all day. Daily buses to beach are great and on time. Buses to Mogan are perfect for shopping trips. Entertainment is great and the Animation team are all very enthusiastic and involved. Keep up the great work all.

Kate Walls

Having the last full day of my holiday today, and am very sad to be leaving! As all inclusive hotels go, this has easily been the best I've ever been to for the food, and the self service drinks aspect is ideal - wines, beer, cava, sangria, pop, waters all serve yourself so no queues at the bars. I'm here in February - I've not seen any wasps. Sadly at this time of year the sun doesn't hit the pool until 11am so you're a bit chilly until then. I haven't used the beach but the hotel does provide a free shuttle and a bar there, and the sun gets it earlier. The rooms are perfectly adequate and the views excellent - I gave the room 4 stars as there's only one usable plug socket (I always bring an extension cable anyway) which is nowhere near the bed, and the sheets are too slippery, I actually managed to fall out of bed, with the mattress coming on top of me, and scrape my arm! There are a lot of steps here, I was brave the first few days and used them but my calves are on fire now, I would recommend using the lifts which are clean and fast. Potentially not the best choice of hotel if you struggle with mobility but the hotel certainly seems to do it's best (it's built into a cliff). Would definitely return.

Soren Vaerum

Good service, resort could use a renovation. The rooms are tiny but clean. Some of the elevators do not work so stairs are involved. The food was average. This resort is in Taurito and about a 15 minute drive to Mogan as the closest route is closed. The views were fantastic.

Karen Proctor

It was our first time in Gran Canaria, and we were very pleased with the hotel. The staff are welcoming and friendly. On arrival, we were told that our room had been upgraded, and we had a ground floor suite with a terrace. The rooftop terrace was our favourite place to relax and quieter than the pool area with very attentive bar staff. The food could have been hotter as most of the time the selection was only warm. The location was quiet, not much to do unless you use public transport or book the day trips. We would definitely recommend this hotel for out of high season holidays, and we will look to book with the hotel chain again.

Bernie Mac

Fantastic service, staff, room, menu options and activities. We had such a brilliant stay in this hotel. Recommend getting the suite with the hot tub and view. The loungers in the private section are excellent too. Christian and all the staff kept us entertained with activities and drinks all day long. Saxophone player at breakfast one morning was a fun surprise too! Gym is well equipped and spotless. Loads of Vegan options from the buffet for breakfast, lunch and dinner 👌🏻

Ksenija Kajava

The price-quality ratio what we paid is not good. The quality of the food is poor, and many items are missing labels indicating what they are. In the buffet tables, food sits out for long periods without cold plates for items that should be kept chilled. The warm food that is cooked is tasteless. The Fusion restaurant is a complete failure—you expect something better where you can enjoy good food and service, but you get the exact opposite. Received sorbet in a broken glass. On New Year’s, there was no non-alcoholic sparkling wine available. Nowadays there are options for non alcoholic wine and sparkling wine available. The hotel service is okay but not exceptional. Reception, housekeeping and some of restaurant staff were nice and service minded. I cannot recommend the all-inclusive option at this hotel, nor the hotel itself due to its location. The room is spacious, but the renovation quality is quite poor. There were no possibly to connect your phone with TV, I think Chromecast is nowadays thing at the hotels.

Clare marie

First time here and it will not be my last. The staff were friendly, the room clean and spacious, the pool side had enough room to accommodate guests. As a treat to myself I paid for a days rent for the Riviera club where a bottle of cava was part of it. When you split the cost between two people it's not that bad. Entertainment was ok, some nights were better than others but didn't detract from the overall feeling. Location is beautiful with it being right by the beach. A lovely touch which was gratefully received was a light dinner which was left in the room as we had arrived way after 10pm. The food overall was ok. Buffet style and although I am a fussy eater I didn't have to put up with the same thing every day. Overall I thoroughly enjoyed my week here and I look forward to being a guest again next year.

John Chalkley

Good Afternoon Both myself and wife are Grand class members and have used a lot of the H10 Hotels throughout and to us this is probably one of the best of the H10 Hotels we have stayed in to date. The staff were very polite and friendly not to mention the food was excellent and equally the the hotel was very clean and well maintained. We hope to visit this hotel again soon and we would not hsiate in recommending this Hotel to friends and family. John & Fiona Chalkley

Becci Rosemin

Fantastic Family Stay – Animation Team Were 5 Stars! We had a great stay here! The animation team truly made the holiday—they were absolutely 5*—so friendly, energetic, and always getting everyone involved. There were loads of activities throughout the day for both kids and adults, which kept us all entertained from morning to night. The pool area was lovely with plenty of sunbeds available, so no need to rush out early. Just a heads-up: no inflatables or ball games are allowed in the pool, which was a bit of a shame for the kids, but it did make for a more relaxing atmosphere. The food was good with lots of variety, though it would have been nice if it was served a bit warmer or on hot plates. Still, we always found something we enjoyed. Our room was perfect for our family of five—two bedrooms gave us plenty of space, and it was cleaned daily, which we really appreciated.

D

Great week spent here. The room was clean and the bed very comfortable. We had half board and the food selection was truly amazing. (I’ve put on a few pounds I’m sure!) The pool area was lovely and clean and the team of entertainers throughout the day were so enthusiastic. The evening entertainment was brilliant! I wasn’t expecting it to be so good! So all in all it was a fantastic week. Lots of fun for the kids with Duni & Dunita!

Aidan Tudge

I think the negative reviews of Dunas says more about the people writing them then the resort. It was good, clean with nice facilities and good staff. The food on offer was great they try to cater for everyone and everything and have themed nights. If you don’t have all inclusive there is free fizzy water available to help your self at all times, and the drinks are cheap anyway. They all gave us a little treat in our room for my birthday which was lovely. The gyms were also good with one having a cable machine/dumbbells and the other having a good squat rack (both had bikes & running machines). As part of the resort there was also a cycle hire place with top end road bikes available which was fun to explore the island on. Something which is also notable was the walk to the beach, there is a shuttle bus but the walk was just right (around 1km) down a peaceful path which doesn’t go near a road. Overall we had a great week here thank you! (There are also cats roaming the resort which they try to feed and look after as best they can)

ann albon

We stayed in late November, our holiday was fantastic, everyone was so helpful and friendly, nothing was too much trouble. I'm gluten free and the team sorted out food for me without any issues, I've never stayed anywhere with so much choice of food and so little fuss made about sorting it out. We participated in lots of the animation teams activities, we tried things we had never done before, the team were so friendly and encouraging, even if you weren't very good! They made our holiday even better. The evening entertainment was very good and varied. We have already booked to return later in the year.

Erik

An Unforgettable Stay at Hotel Villas & Suites by Dunas Our stay at Hotel Villas & Suites by Dunas was absolutely amazing, thanks in large part to the incredible animation team. The hotel itself was modern, clean, and offered everything we could wish for – from spacious rooms with stunning views to a delicious variety of food at the restaurant. The staff across the board were friendly and helpful. What truly made this trip special, however, was the animation team. Their energy, creativity, and passion brought the entire place to life. From engaging poolside games and fitness sessions to the impressive evening shows, they managed to entertain guests of all ages. They had a remarkable way of making everyone feel welcome and involved, without being pushy. Special thanks to the whole team, who went above and beyond to make sure we had an unforgettable time. If you’re looking for a hotel with top-notch entertainment, this is the place to be!

Marek Zieliński

Family stay for one week. The room was really nice and clean, as well as other parts of the hotel. The staff is really kind and helpful. Private parking for hotel guest is definitely a plus 🙂 Water in swimming pools is warm, but for some reason also salty. We had all inclusive, but for some stuff you have to pay extra. Also the mini bars in between main deals are mostly fast food and drinks, which is not ideal especially with kids.

Romany Daniel

Lovely comfortable hotel. Really large room with everything you would need - large double bed, wardrobe, desk & chair, small bench, 2 seater sofa, tea & coffee making facilities, fridge and a table & chairs on the terrace. Good housekeeping service. Lovely salt water spa. There is a shuttle bus twice a day from the hotel to Play del Ingles and Maspalomas. The only downside is that it is on a steep hill (which makes for amazing views!) And has no restaurants or shops nearby. There is a small mini market shop a few mins walk down the hill and if you walk all the way down the hill to the main road there is a large shopping complex.

Maria Belen Rivas

It is a great big hotel with spa, big swimming pools, excellent views around, and great service. I was a bit unsure about it reading the reviews about the food in the restaurant. The food is really good. It has local Canaries and Spanish dishes. It tastes really good. The rooms are perfect and the entertainment is a bonus. The aqua dance pool is a bit too deep to be able to do the dance. We are enjoying our stay here.

Anastasiia Maniakina

We had a fantastic stay at this hotel! The location is excellent, making it convenient for exploring the area. Our room was spacious with a beautiful view, and everything was well-maintained—not worn down at all. The food was fresh and delicious, with plenty of variety. The hotel has lots of friendly and attentive staff, ensuring great service. Room cleaning was excellent, and the swimming pools were spotless. It was also convenient to have a pharmacy on-site, along with a gift shop stocked with all the essentials. As a family of three with a 10-year-old, we had a wonderful experience and would highly recommend this hotel! Would definitely return!

J R

This is a BIG hotel. I’d guess a thousand guests plus ! It is fastidiously clean, the rooms and all communal areas are very clean and very modern. The food is good we’ve really enjoyed it - it’s a canteen for 1000 people so anyone could nit pick, but no one will lose weight staying here !! The pools are nice and sun beds plentiful. Really nice hotel and staff. The beach is a 10 min stroll away and there are plenty of shops, and it’s around €13 for a taxi to either Maspalomas or the aqua land - highly recommend both. Beware being half board and assuming soft drinks are included - we had a €52 surprise bill on checking out for table water 😬 Overall we’ve loved staying here !

Sharon Parsons

Lovely hotel, staff were super friendly and nothing was too much trouble. Made extra meal at buffet restaurant as my autisic son wouldn't eat anything. Had slight problem with tv and rang reception as I thought I was missing how to get it working and they had someone at my door to sort it for in in less than five minutes. Excellent customer service! Spa was fantastic i had two massages over the week and both were great, games room for kids, friendly welcoming atmosphere in bar with entertainment every night. Also do room service for small selection of food and drink for extra price. Pools were great, plenty of loungers available and lovely grounds to sit in. Highly recommend hotel, will definitely visit again

TJ17

Lovely hotel, staff were efficient and very helpful. The housekeeping was exceptional. The room could have done with a lick of paint, but apart from that it was functional and had everything you required. The choice of food choice was wide and varied, something to suit everyone. couldn't think of anything more, pity the hot food was lukewarm, at best which let's down an otherwise excellent hotel. Sort out the food temperature and this hotel would get five stars

Gaetano Lanza

THE WEAKEST LINK. We stayed here in January 2025. (Returning customers) Great fast check in and check out, the staff at the reception are very efficient, friendly and polite. The room was nice and fairly clean (at the beginning) The break and the dinner was very nice with a good choice of food. The staff at the restaurant were very efficient and polite, we loved how Tatiana welcomed the guests: with a nice smile. The hotel offers a free shuttle bus to the beach, the bus service stops also to few other hotels, this year they had a bigger bus and was no problem to find a seat. The hotel has 2 swimming pool and a nice bar. I would give the highest score if we did not have issues with the housekeeping. The housekeeping was THE WEAKEST LINK during our stay. They barely made up the bed in a very bad manner. The first 4 days they did not sweep or wash the floor, a lot of dust bunnies formed in the room, we had to invite someone in charge for an inspection. After the inspection the room was properly cleaned and dusted off but the following days they went back to the lazy routine. The housekeeping almost never filled up the coffee, the tea and water. The phone in the room was not working. Once we needed an iron-board and iron but since the phone was not working I had to go down stairs to the reception to ask for them. We waited and waited but nothing was delivered to our room so after one hour I went one more time to the reception to remind them about the board and the iron, of course the receptionist was surprised that no one delivered what we asked so he requested again a iron and a board to our room, he made the call while I was there. I went in the room and we waited and waited and waited but nothing was delivered to our room so after waiting one more hour I went, again, to the reception since the phone was not working and I asked if this situation was a joke. The receptionist one more time, while I was present, called to request an iron and an iron-board. Finally after over 2 hours the iron and the iron-board was delivered, I told to the lady that delivered them that we waited for more then to hours, instead of an apologie she blamed the reception that she said never made such a request (the request were made in front of me). When the housekeeping was coming in the room they NEVER knocked on the door prior entry, it was so annoying the situation! We were happy with our stay but super disappointed with the housekeeping and their unprofessional behaviour. We surely will come back at this nice hotel but we hope that the housekeeping will be well trained. (Visited January 2025)

Jens B.

I stayed here for three nights and am quite happy about the hotel’s facilities, hard-working staff, good food and comfortable rooms. I am honestly a bit puzzled about the few, negative reviews that can be read here… I would almost believe these people (?) are just extremely demanding or have other motives to be negative and not truthful. I especially appreciated the heated pool, contrary to some reviews there are TWO not one…, the second one can get sunny enough. And the masseuse unblocked my shoulder completely 🥲

André Nesheim

Hotel Barceló Margaritas is a nice and clean hotel, offering a generally good experience. The rooms are decent but show signs of wear and tear. The beds are very comfortable, ensuring a good night's sleep. However, it’s worth noting that the rooms are quite noisy, and sound travels easily between them. The service is mostly friendly, and I’d like to extend a special thanks to the staff in the downstairs bar, especially Juan Ramon, and to those who worked hard clearing tables in the restaurant. Their efforts were much appreciated. The young lady in Ambra pool bar on the other hand was not up to standard. She actively ignored people in the bar by doing other things and often disappeared into the back room. I often saw people give up and go down to the other bar. The breakfast was excellent with a wide variety, though the other meals felt somewhat repetitive. The Christmas buffet was nice and lavish, but unfortunately missing on preparation and quality. Got a raw lobster, and some of the shrimps were mushy so had to throw them away. Overall, Hotel Barceló Margaritas is a good choice for a relaxing holiday, but improvements in soundproofing and meal variety would make the experience even better.

CushdelaCush

Spent a week here on a solo trip around the island. Perfect location in terms of amenities/ bus station etc, however the hotel is above a restaurant and next door to a bar so noisy on weekends and most of the day and evenings especially if you're on lower floors like I was. Room are spacious and decor is great with nice lighting, great shower and free mini bar svd water replenished daily which was a great bonus.

Antonina Rybka

The room was very clean and the location was very good. However, the toilet in the room is not separated properly, so it brought us inconveniences. During our stay the water was also off temporarily and it took longer than promised to fix it. The design is quite inconvenient in some parts, there are no drawers, no shelf in the bathroom for storing cosmetics. If the price was half of what we payed I would be satisfied. Otherwise, it does not correspond to proper standards of a 4-star hotel.

Garry Hoppe

Staff at check in excellent Room too. Position of Hotel definitely not good. Entrance is from a dull dismal quite dirty street. My room overlooked the square and park NOISY LOUD and off putting. All.other hotels have their roof terraces open this hotel does not due to Covid-19! No breakfast room. Eat in room so I went to another hotel and paid to eat at their breakfast buffet. I most definitely will not book here again due to the lack of facilities and its situation. My room was very good however I did not like having the wc and shower in the room without a door. Not good if 2 were sharing

Hooman Mostoufi

Avoid this hotel. The hotel is closed at night, you can’t check in until 9:00 AM; I arrived from the airport at 5:00 AM and entrance door was locked and no one answered the intercom or their phones. The entrance is in a single lane side street and you don’t see a lobby or anytime to signal. I would not recommend this hotel AT ALL.

Sachi Kaushik

1st floor, noisy.. Excellent rooms. No breakfast.

Vessy Boneva

For its price, this is the place place to be! Very good rooms, amazing view to the sunset, warm pool, delicious restaurant and breakfast. Nice staff and perfect location, 2 min from the most beautiful beach in Gran Canaria. Definitely recommend!!!!!!!

Marko Chamber

Everything about this establishment is ok, nice views on ocean and friendly stuff. But, there is also a ladies of the night arguing with their clients about the money, and offering not so nice vocals during the karaoke marathons alongside with constant arguing and yelling.. True local experience, thanks!

lewis Dainton

One of the best places I've stayed, the staff were fantastic with helping us with everything and the rooms and the view where 10/10 for me. Would definitely come back. Thank you! 👍🏼

Clare Maclennan

Rooms are large, with nice kitchen area, plenty of storage space. Bed was comfortable, good big TV, and the shower was very good. The balcony cones furnished with a table, 4 chairs and 2 sunbeds. The pool area was nice wirh enough beds to go around and had great views over Amadores beach. Downsides, the apartments don't get any sun that I could see, there are some north facing ones looking out over the road, these in particular get zero sun, and if you are unlucky enough (like me) may end up in a ground floor one. The entrance is directly via the terrace doors which just left me feeling insecure, and we had no vista. In fairness the lady at reception did what she could to move us. Area wise, there's a few bars a short 5-10 minute walk away, but a fair hike down to the beach, not for the fainthearted. A car is a must, there is street parking right outside. A better situated apartment and I think this would be a comfortable option.

John Fahy

Highly recommend Club Vista..Stefan at reception deserves a special mention for his professional, friendly manner. Situated on Montana Clara, the views are spectacular..very peaceful, beautiful, warm pool with lots of sun loungers and umbrellas for relaxing at this wonderful location. Restaurant serves tasty meals, worth a visit. Our apartment had everything our family of four needed with great Aircon, a must in the warm temperature 😍 we had a late flight so were provided with a left luggage area and shower ffacilities after a last few hours at the pool..definitely worth a visit if you want a perfect break away in Gran Canaria

Christian Nussbaumer

I spent just a night in the Hotel but I was pleasantly surprised. I booked this hotel for proximity to a meeting for the next day and arrived later in the evening. There was a queue for checking-in but still it took less than 5 minutes to get my room key. The room looked nice, clean and spacious. Since I had not eaten yet, I decided to go for a quick dinner at what looked like their bar. However, they did have a menu and eating tables, so I ordered some drinks and a Ravioli al a bolognese. I first got served some warm bread with olive oil (yummy), and then the ravioli. Delicious! The staff was amazing as well. Very friendly, courteous and attentive. Everyone I exchanged with throughout my stay excelled at ther job. Check-out was a breeze as well and I can wholeheartedly recommend this hotel. And yes, it's not near any beach or the city but if you complain about this (as some have), I would recommend a course on how to read a map... It's near San Telmo park but not near Las Canteras beach and I knew that before I booked (because I CAN read maps)...

Caoimhe Laird Phelan

I had really high hopes for this hotel in relation to its pricing and Marriott name The staff are all amazing and not to be faulted, cleaning is top tier and cleaners are super friendly and helpful, but it is a bit of a dump Paid extra for the balcony room but none of them have balcony furniture? We’ve had to pull the armchair, desk chair and side table out so we can sit out and enjoy the surroundings AC/heating unit is ancient and just a decoration. Temperature dropped quite low the other night, we called reception for an extra blanket and someone from housekeeping brought up a mattress topper that had seen better days? Don’t understand where that came from Bathroom door always gets stuck to the floor due to the wooden flooring expanding with the amount of water damage from the very shallow shower tray. Also a strong smell of sewerage from the drain outside the gym The gym is lovely, very clean, all the basics you need - 1 elliptical, 2 treadmills, 2 bikes, slam bags 5-25kg, dumbbell sets of 5,7,10kgs and loaded bars varying from 10-30kg Don’t get me started on that breakfast, just don’t bother unless you like cold cuts and cheese - ignore Great location for public transport I can’t lie, right beside the big bus station for transport around the island and some great routes that drop you outside the hotel that go up to the city and beaches for €1.40 per journey There is a primary school yard underneath the balconies💀 if you plan on sleeping in midweek I would bring ear plugs

C W

Hotel is great, very convenient for public transportation. The entrance is on the side of the building, difficult to find if you are first time visitor and on foot. Better to take a cab. There are restaurants open nearby, but remember the opening times, some only open for breakfast and lunch, and some open for dinner but only after 8pm. Hotel room is showing wear and tear, and some noise from the seaside road, which is a major trunk road to connect Santa Catalina to the south and airport. But terminal nearby can take you everywhere. Overall a great choice if you don't want stay in the resorts or Santa Catalina area. That being said, it is more suitable for shorter stay, for longer stay you need to find some entertainment. After all the TV choice in the room is not great for English speaker or sports fans.

Janne Björklund

If any hotel deserves zero stars, it’s this one. From check-in onward, this has been the most unpleasant stay I can recall. The staff show zero regard for customer service. Checking in took an unbelievable 40 minutes, and the rooms are so filthy it’s beyond imagination. The bar experience was equally appalling. When I approached the staff, they initially claimed the bar was closed. After questioning how a so-called “4-star” establishment could offer such poor service and requesting a beer, I was made to wait 10 minutes, only for them to confirm, “No, we are closed.” This place is a disgrace to the Marriott name. In Warsaw, they removed the Marriott branding from a hotel because it no longer met the standard—this one should follow suit. How this disaster of a hotel can call itself “by Marriott” is beyond comprehension. Do yourself a favor: run far, far away when you see this hotel listed online. It’s nothing short of a nightmare.

Nizar Abdat

The wifi connection is a nightmare. It keeps disconnected many times! The floor’s laminate is not well maintained. The chair is also not in good condition. The gym facilities are very basic

Yannick Block

The rooms are spacious and very clean. The staff is also super friendly and helpful. The beach is also in walking distance, but you probably want a rental car to go to proper supermarkets and restaurants.

Kamil

Overall giving a high rating. Super good and smiling staff. Special mention to ladies from the pool bar and Michelle from reception desk. They were really lovely. While the hotel provides all amenities I would recommend a few changes/touches to enhance it. I.e. more plants around the pool and on the balconies. It feels a bit empty and boring. A bit of play with wood, colors, plants, some art on the walls and it could get really great look and vibe of a cosy boutique hotel.

Matthew Ashton

Very Lovely Staff and a very lovely place prices are excellent for a somewhat cheap getaway only problem is the very steep hill up if you go down to the beach to eat (if you also drink you would probably require a taxi up the hill which costs around €8-€20 depending on how busy it is.

Anton Kato

Very friendly service and a great location close to the beach with stunning views.

Dale Farm

Great place , really loved it ! The apartment was so well laid out, huge and with everything! A lovely terrace to enjoy the sun . The bed was so comfortable. Great bathroom, lots of towels ! We walked to the beach 20 mins , bars and restaurants and shops all within walking distance. Thank you for a wonderful visit , would recommend

Chris

Very nice hotel. Great location, very clean, nice pool area. Great pool bar and restaurant all-day and night. Cheryl, Harrison and the pool bar team are great always a good laugh and very welcoming! Only gave 4 stars as the shower was not that powerful and lost temperature very quickly. Would recommend and will definitely be back

Dalsgirl78

I’m appalled at the lack of communication from this hotel . They have never responded to my messages and today I contacted them at 2am to advise I couldn’t make my trip as my daughter is very seriously unwell . She is only 15. I did all I possibly could to even change the dates but no availability so this hotel is clearly doing well with bookings . However , they now want to penalise myself a single mother with 2 children and charge me for a holiday I couldn’t have . Disgraceful Please avoid

Darragh Gaskin

Hotel was really nice, fantastic views of the marina. Staff were lovely and accommodating. Rooms were well equipped and kept spotless with the cleaners. What made it for us was how genuine and lovely Cheryl, Jen and their staff was at the pool bar/restaurant. They were the nicest staff and couldn’t fault them. Very friendly and welcoming. Will definitely be back. Darragh/Dave x

Hilda Reid

Absolutely superb hotel and location. There is nothing to fault. The staff make this holiday an experience. From when you arrive and have a warm wonderful greeting from Alvora, to the laughter and banter with the gang in the bar, it's just superb. A special shout out to Cheryl, Jenna, Caroline and Harrison who always make you feel at home, thank you. Can't wait to return in Feb.

Laura Kelly

Fantastic place to stay. The apartment itself was clean, modern and spacious. We loved having our own balcony with sun loungers. The pool was brilliant as well. No fighting for sun beds, the odd time you might not get one but oh well. Off out we go! Bar staff were outstanding, really welcoming and easy going. They were so helpful and filled the place with good vibes. Great entertainment evenings too.

Victoria Davis

Fair location up a bit of a hill but not too bad and close to the centre. Rooms are nice and clean there is no air con in the bedroom tho and if you’re down the bottom end the view is crap and it’s a long walk. The further away from the lift you are the worse the view. We had a view nothing like the pictures. So bit disappointing. Pool area nice enough and never struggled to get a sunbed. We were on floor 2 and the noise of the road was noisy at night. I would recommend the hotel but be careful where you are situated.

Peter Watsson

If you are looking for a breakfast that makes you smile, you have to come and try mine at the Revoli Hotel. My cinnamon and anise pancakes are light as a cloud and the bacon is so crispy that it melts in your mouth. And if you prefer something more classic, my thin fried eggs are perfect. I assure you that you will not regret it!" The cook with the colorful hat was very nice, I made my morning and he helped me with everything!!

Wayne Evans

We've booked in for 5 nights as a late deal & on our 3rd night here. Breakfast very good wide selection & choice & fresh. Staff here are very good our room overlooking the bay & the room shower etc is very clean & modern. We are in 405 bit of a trek from check in but it's worth it. Will we come again, definitely a very well managed & run hotel. Tonight is Elvis see video very good

Derek O Gorman

Short Spanish man on reception rude and disrespectful in his manner. Allocated a dirty used room originally in error he didn't apologise Cleaners need to knock before entering your room. TV didn't really work remote not at all 2 other men on reception were very polite and gave us a late check out for free a nice touch. Nice hotel location pool etc but few small things to sharpen up mainly rude reception guy.

Amanda Humphreys

Love it here we have been 3 times in 18 months and have booked again to go back in September the staff are friendly and very helpful. My grandson had the best time ever.. and the staff were amazing with him. The only slight downside is the walk back up to the hotel as there is a steep bank back up to the reception. Shame that they don't have a key card to open the gates by the pool that would put you at ground level.. but the taxis are reasonable at €3.75 to get you back up the hill. The pool is amazing and the rooms are very clean.. lovely big shower and everything you need to make the perfect holiday 🙂☀️🌞

Laura F.

Service was superb. Rooms are rather smallish but comfortable. Views would be better without the blinds. Location seems god but being opposite a busy main road makes crossing the road an odyssey. Still we enjoyed our stay and would recommend you their restaurant/ bar for beautiful views!

Lee Harper

Good location opposite the beach. Room was soundproof from traffic. Room had fridge and Samsung TV to stream from your tablet. Powerful shower. Staff friendly and helpful. No balcony but nice sea view of beach No toilet brush and drying mat from shower though. Supplied coffee wasn't the best

Jennifer Sheasby

Not a luxury hotel. Bathroom falling apart, shower temperature can't be controlled. Swimming pool was "closed for maintenance" entire stay, no information on when it was open, and never saw anyone doing works. Requested a double bed multiple months in advance but they gave us two singles pushed together, which was very uncomfortable. For the cost, you can get a much nicer hotel. The staff in the bar and restaurant are lovely.

Rick Davies

A little lacking in service. Only one bottle of water provided for a three night stay. Got locked out of lift on second day. Had to have 2 lights changed during stay. Couldn’t get any English stations on tv. Wifi was very good. Meal on rooftop was good and friendly staff.

Dáša Barvíková

You can either pay extra for sea view or you won't get window at all. Soap dispensers are falling apart. Nice selection for breakfast, good service. The hotel is by main road. No spa and the gym is not a gym. Beautiful terrace on the top with great service!

L Douglas

Lovely hotel, so close to the beach, couldn’t fault anything just our room card key didn’t work very well but otherwise a memorable stay, Thank you

Steven Reid

Stayed here with my boyfriend for a week from 29th may 2024, on arrival had been around 20.30hrs, checked in quickly and no hassles at all, every quickly and was delighted with to staff at checkin. Self catering room was spotless and had everything you need from TV on wall, large fridge and freezer. All utilities microwave pots plates filter coffee machine kettle cups the lot. Had its own separate bed room and 2nd flood balcony all again had been well cleaned well presented. We had use of Gym / sauna a spa for our trip which was a surprising 1 hour per day. I stayed close to this hotel 5 years ago, were I was disappointed, so to have a great hotel, brilliant staff and the cleaners was fantastic. 100% would rebook to the hotel.

Claire Barrett

Fab place, great apartment, clean, fluffy pillows decent bed, can not fault it Location fab

Anthony “Triple T” Gleeson

Lovely apartment. Sunbeds by the pool and on the roof. Not far from the beach. No snacks or bar at the property. Breakfast is available for 9€ a day. Normal buffet style. Yumbo shopping centre 10-15 minutes away on foot. Lots of bars, restaurants and shops to browse through.

Maureen Kent

My husband booked this for my 50th birthday. I was joined by my brother in law (who shares the same b-day), his wife and my sister who surprised us, visiting from Essex UK. I would like to say a massive thank you to Yudith. I asked for an iron, ice tray, amongst other things. We had issues with our shower and the treadmill in the gym. Yudith was relentless in getting all our requests sorted and the response time was amazing!! You can not fault the work ethics of staff in this hotel. Thank you to Yudith, Pavlo and all the reception staff. Thank you to the cleaning staff for being so lovely, in their bright white uniforms. Always helping us with whatever we needed, service with a smile! Always trying to speak to us in English (so sorry, our Spanish is terrible, in fact non existent!!) Last but not least thank you to the maintenance team! This hotel is very central, close to the beach, shops, bars/cafés and restaurants. Yet it's quiet, with space around the pool, in the spa and gym which you can just let yourself into using your room card. Great Wi-fi, we didn't mind that there was no air con, we were happy with the fan provided! Our room/kitchen was spacious with the sea view and well equipped. Anything we didn't have we just asked for! A great holiday, which ends tomorrow after eleven nights. We are definitely coming back! 👏🏾🙌🏾🫶🏾👏🏾🥳😊 Mo Rugundu

Debbie Sloan

Bluebay Beach Club is very impressive. Great apartments, lots of space, huge balcony and very clean. There were minor imperfections within the room but this did not impact on our stay at all. Nice restaurants within the square very near to the hotel. Throughly enjoyed making the most of the pool and gym. The staff were very friendly snd would not hesitate to return.

Amanda Petzén

We travelled with our daughter (3 years old) and son (1 years old) and were so happy that the hotel offered mini club and other activities. The activities during the days as well as at the night was well planned and so much fun. Darts, karaoke, yoga, mini disco, bingo etc was just a few activities we joined. Well done Joel for planning everything so well and being so fun and kind with everyone. The hotel also has the best ocean view in the whole Bahia Feliz. We’re so happy with our stay at Blue Bay Beach Club. See you again soon!

Jill Surtees

During my recent stay at the Blue Bay resort I experienced a mix of positives and areas of improvement .The staff are very friendly attentive and welcoming .The rooms are maintained clean and have a beautiful view of the ocean but are in need of reservation they are clearly run down especially the bathrooms kitchen and jacuzzi .The pool area is maintained well however the drilling and digging all day long while trying to relax on holiday is un acceptable . Its clear the staff are doing their best but the facilities short comings hinder the over all experience ,and lastly the breakfast is very poor it lacks healthy choices and quality.

Chrissy Kathleen

Just arrived here ..its a nice complex apart from lots of building work going on so parts of complex blocked off ...pool not assessable all blocked of from 5 pm. Pool not heated as advertised False advertising in reference to sauna and jacuzzi .neither of them.are available .so not much to do ..no shops near by unless you want to climb a massive hill which is quite far from complex. Shop.on site , but be prepared for high prices .. Maybe ill be more impressed as week goes on .. But they shouldn't be advertising sauna and jacuzzi when its not available. Main reason we booked this complex

Claire Keogh

cannot say enough about this Hotel, it's location is superb, over looking the Ocean, rooms are spotless clean and has everything you need for an amazing holiday. The hotel itself has beautiful surroundings, Palm tress, great swimming pool for adults and also children. Jacuzzi, showers and lots of sun beds to choose from . If your looking for a relaxing holiday, Blue Bay Beach Club is definitely the place to stay. I have rebooked for the end of March this year......

Simon York

When considering the price this hotel scores highly, especially for business and short trips. It is next to the beach (although many rooms don’t have sea view), clean, and good value. Dinner is average (ratatouille is very nice) and breakfast quite good (I appreciated the fresh pancakes and real honey). There is a taxi rank outside the hotel entrance. Hotel pool is quite big for a rooftop pool. Staff are very helpful. Recommended.

Me Me

Nice hotel for a city break, if a little dated. Rooms do not have baths, kettles or irons, but do have good showers and fab hairdryer. Location is very good for shopping and 3 mins from the beach. The sea is amazing here if you're a surfer.

Ottilia Hammarlund

Nice hotel! The service was great and the room was also very nice. Close to local bars and restaurants. Many Spanish tourists and the vibe was family-like. The hotel has a cafe and a restaurant with good food, and the pool was clean and closed off from view from others. Truly recommend!

Raymond Jones

The hotel is perfectly placed for the large number of beach side restaurants and backstreet bar/cafes. The room furniture was worn but the room was clean and the bed very comfortable. I was in 5th floor and there is no direct sunlight into the room (a + in my book). The staff were very nice and friendly.

Kathrine Hammervold

We did not stay at the hotel, but we happened to be in Las Palmas for New Year and needed a way to book a taxi to where we were staying in the middle of the night. The lady at the reception was super helpful and friendly, and worked miracles for us. Definitely good service at this hotel

Michael Brown

I don't often write reviews, but I have to praise this hotel, it's so nice. I originally booked bed and breakfast, but ended up having evening meals as well on most evenings, for a discounted price of 15 euros per evening meal with 5 or more. The food was excellent, buffet service, with so much amazing choice, something for everyone i would have thought, with both breakfast and evening meals. The cooked food was warm but not too hot and well cooked. I find it difficult to believe that some reviewers have criticised the food! The restaurant also appears very modern, as does the hotel generally, with generous tropical planting all round the accomodation areas and pools. The swimming pool area is also very modern, with glass screens around the edge and plenty of sun beds. The main pool was warm enough to be comfortable for swimming and very clean. I cannot praise the hotel reception staff highly enough. They were so friendly and helpful. Nothing was too much trouble for them. The hotel is in a quiet peaceful area and no late night noise. There is an area of waste ground just outside the hotel to the front which presumably is scheduled for development at some point, but not at present. There is a taxi rank outside an adjacent hotel and, as others have said, it's only about 5 euros to Meloneras and the beach, 8 euros or so into PDI. I walked down to the beach most days, only about 20 minutes pleasant walk and there is a nice botanic garden to explore on the way (only open weekday mornings) and also the route brings you out alongside a lake called La Charca, which is great for bird-watching, just before reaching the vast expanses of Maspalomas beach.

Anne kelly

Lovely 2weeks chilling at the Calderones hotel. Jet2 advertise as 3* but more like 4*. The service is top class - all staff we met were very friendly and welcoming - especially Marlen, Marjory & Samuel. Food was good, a bit repetitive but as good as anywhere we’ve eaten over the years. The bar service could be a bit slow at times especially when the restaurant is open too, but just got to be patient! The pool area is perfect for chilling out, very peaceful & very clean. A little far from town but made us get our steps in (there is a courtesy bus & a very good taxi rank nearby). Hopefully we’ll be back soon!

Vince Lamb

The rooms are a little tired, but in general , all was good. We had a wonderful time and couldn't fault the reception, restaurant or bar staff. They were all friendly and keen to help . I'd definitely recommend it. If I was to be highly critical, the mini bar was annoying. It used up fridge room we wanted and included coffee, tea bags, sugar and water. Rather it wasnt there. Things you'd often get as complimentary. Enjoyed the evening entertainment and the breakfast was good . We didn't have our main meals there , simply because we prefer to visit different restaurants. We would definitely return if the price was right

Luis S

Loved this resort. The welcome was very warm and the service from everyone was great! Rooms were good size and the facilities available met our expectations. There were always sun lounges available and the swimming pool was nice and refreshing. I want to thank Marlene and all her colleagues for the lovely and warm service!!!!

Nina Pearson

Nice setting, peaceful, clean and well maintained gardens. Food very poor. Luke warm, lack of choice for desserts, 'Chefs' made us feel uncomfortable by watching our every move. Management need to review their ability to cook. Dangerous, open hot grill to make toast at breakfast, need fresh orange juice and better quality of items. Gym equipment broken and dirty jacuzzi. Pool needed cleaning more than once a week (as was observed). Beds very uncomfortable with springs poking through and beds on wheels. Also chilly in the evenings and no heating available in rooms.

Emperor Barbers

A beautifully presented hotel in a great location, wonderful staff, spotlessly clean rooms and excellent food. This hotel neighbours another which is part of the same group just across the road which provides guests the option of using their pool facilities etc as well as the pool at this hotel itself. Great facilities for kids, the staff loved our little one and made her feel very special every time they saw her. Very polite staff, nothing to criticise or suggest any improvement. 5 Stars & Very Good Value For Money! Highly Recommend. Thank you for a fantastic week’s holiday :)

Dunja Zivanovic

The hotel has a nice concept, and the rooms are very spacious. However, there are several areas that need improvement: 1. Cleanliness Issues – The hotel is not well-maintained. Room floors were never cleaned during my stay, and I had to request a sheet change after three days—otherwise, it seemed like they wouldn’t have done it at all during my six-day stay. The pool area is cleaned in the morning, but throughout the day, it becomes noticeably dirty. 2. Unreliable Shuttle Service – The hotel advertises a shuttle to the beach, but our experience was frustrating. When trying to return from the beach, I called reception for pickup instructions and was told to wait near some camels. We arrived 10 minutes early, but the shuttle never came. After multiple calls to reception—where they kept telling us to wait longer—they later claimed the bus had arrived and even had a photo as proof. However, we had been waiting for over 20 minutes, and there was no bus in sight. Instead of acknowledging the issue, the receptionist argued rather than offering an apology. 3. Noise Issues – The sound isolation is poor. In the mornings, noise from the streets is quite loud, making it difficult to sleep. Overall, the hotel is quite noisy. 4. Renovation Quality – While the hotel has been renovated, signs of wear and tear are already visible. Many elements from the old hotel seem to have been recycled, which affects the overall quality and appearance. In summary, while the hotel has potential with its spacious rooms and concept, the lack of cleanliness, unreliable services, and noise issues make it difficult to recommend. Some improvements in housekeeping, service reliability, and soundproofing would make a big difference.

Ana Martins

Amazing hotel with amazing facilities - pool has plenty of spaces and bar food/drinks are very generous for the price. Breakfast and dinner food is very good and lots of options - big shout-out to Juancho and Gian for making our evenings so special ❤️ a very good hotel with a very nice and calm vibe, with amazing rooms

Jens Brand

5* holiday experience in the newly renovated modern 4* HL Rondo I don't know the old Rondo and therefore this review refers exclusively to the completely newly renovated new Rondo. I also find it difficult when people keep writing about how it used to be. The fact is that the hotel has arrived in the here and now and I couldn't imagine a nicer place to have a great holiday on Gran Canaria. As soon as you enter the lobby you are greeted by bright colors, natural materials and a modern freshness that always seems warm and welcoming. The tables with the large stones, the taut ropes, the open - always round shape - simply invites you. At reception we were greeted by two great employees with a delicious cava - Alisya and Melanie made sure with their smiles and infectious positive attitude that after some initial difficulties we got the perfect room for us - despite the hotel being almost fully booked. Thank you very much again for that. Even after that, the two of them, as well as all the other colleagues, were always there for us with help and advice. There is a free shuttle bus that goes to Playa del Ingles twice a day and once in the morning to Maspalomas. It is a large coach and since it starts its route at the hotel, we always got a seat. Then we went to breakfast the next morning and it really was a small sensation. We were greeted again with a great smile, this time from Pilar - who took exceptional care of my coffee needs. Again, a big thank you for the great, delicious latte macchiato. Then the incredible selection of high-quality local specialties at the breakfast buffet. Salami, Serrano ham, liver sausage, cooked ham, countless different types of cheese (cream cheese, Brie, hard cheese, Gouda and Emmental), freshly cut fruit, various types of sparkling wine, a large selection of bread and sweet pastries and so on. But the best thing was the egg station with Chef Rodrigo. He had everything under control at all times - even when there was a big rush, he didn't get hectic, but always prepared the requested dishes with lots of love and professionalism. You should definitely try the Tostada con Tomate. It is freshly roasted on the grill after you order it - simply delicious. Of course, the buffet also has ready-made fried eggs, bacon, beans, Spanish omelettes, etc. But the short wait is definitely worth it. There are plenty of representative photos of the hotel on their website, so I've only uploaded a few of the breakfast and the great view of the sunrise from our room. Next door in the large fitness studio you can also use the sauna - during the day there are delicious ice cream and snacks from stylish food trucks above the pool. The pool seems small, but there are 2 jacuzzis and the great loungers are really comfortable. The pool bar serves good cocktails until late in the evening and always a nice chat. The quiet rooms are lavishly large, modern and lovingly furnished. The large TVs can be easily connected to Airplay - so you can easily stream your favorite TV Shows or similar from your iPad to the TV. There are also plenty of German and international channels. The bathroom is just as lavishly large - my only criticism is the shower partition, which is about 30cm too short - so you regularly flood the bathroom when you shower - even if you're careful. It would also be cool to have a bar of soap on the large washbasin. Yes, there is a dispenser in the shower. But I personally find it more thorough to wash my hands with solid soap. And maybe a local provider can be found here too. For me, that would raise the already very high standards a little. For me, the new Rondo is a total success. As I said, I don't know the old one. But here you can see how you can breathe fresh, modern life into an aging hotel with a lot of love and passion. We'll be back in February - then with half board. The same room has already been reserved and we're looking forward to trying the evening meal - hopefully a la carte again. Until then, a big thank you to everyone for the great holiday. A truly 5* experience

Stéphane Marthe

Was staying at the Miraflor with half-board but had to go to Rondo because Miraflor's restaurant was under construction. Check-in was in Rondo as well. The staff is really friendly and helpful. One of the best I've ever seen. Good quality for food and beverages. Had a great time there.

Laura Alzate

Normal range hotel. Very clean and nice staff. The food was good. A lot of variety. Of the three LIVVO hotels is the smallest one and the furthest away from the water park & the beach. It's still walking distance so it's not a problem. Good for families... Taurito is not to big and you have free entrance to the water park, which is very fun.

Nijolė Vrubliauskienė

I could give it 5 points for friendly and polite staff. However, the bathroom spoilt it all. We did not come here to ponder about domestic problems, but we had to due to unexplicable puddles of water collecting on the floor and around the sink We soon saw that the stronger the water stream , the better it falls into the sink and bathtub. A strange habit to be developed in a country which puts lots of efforts into fresh water production. I am adding a couple of photos. The first shows a damp hole between the tiles The second, in addition to the towel we used to collect the water from the floor, shows the door trims swollen from water. Their lower part must have been replaced often, as the cut mark shows. To crown it all, our complaint was met with a promise to clean it. Well, it was cleaned mornings, but how about water puddles every night?

Sheila Cronshaw

The room lacked basics, such as mirror over desk area. No sockets there either. No kettle or iron (request for deposit). No tea/coffee in room. We got a kettle, with deposit, but then no cups. So brought some up from restaurant, but was told we couldn't do that, as we need to use paper cups! So, we had to hide cups in room. To stop room service taking them! Room was tired and in need of refresh. Largest towel was not bath size. So that was irritating. We had 3 people in our room, and therefore 3 beds. But we kept having to tell them, to be able get correct number of towels and glasses. There were no extra pillows in room, and they were very flat. So asked for 3 more sets, received 1 more pillow. Chased, but never received the others. Food was not good in our first few days. Over salty, boring choices. Improved a little, later in our 10 day stay. So assumed they had a handover in chefs. Didn't have any cold meats/cheeses, salads etc, as set out open, with lots of flies around. I personally was stuck to find good, healthy options. With salad off my list. Resort is maybe OK for people with small children. But we were a group of 3 adults and with no entertainment or late night choices, it didn't suit us. The Grill Taurito bar on the beach was our only place at night. The hotel 'piano bar', never had the piano uncovered. Lacked any atmosphere, and bar closed early. Even inside the bar at night we had to ask for our drinks in a glass, or you got them in a Pepsi paper cup. Absolutely confused as to how it can have 4 stars.... nowhere near! Wouldn't return.

Loes Lambooij

Plus points; Large rooms, very clean as well. Small hotel, so not many people. Bath & shower: hot& good water pressure Minus point: no changing cabins by the pool & limited opening hours of the pool (10-18)

Ben Alcott

Staff are really nice throughout the hotel. The whole place is pretty dog-eared and the internet/Wi-Fi didn't work at all. Systems are note great across the complex: we were promised access to the aqua park but the aqua park staff disagreed and were pretty rude.

Pritti Soni

It's a lovely place, staff are amazing. Nathan and Nicole and Claudia they are such a lovely warm and amazing people they are amazing with kids and all they make people welcome and take really good care. I would definitely recommend to come here.

Louise Manger

We had a brilliant experience and were met with the most wonderful staff! Some real stars in particular were Nathan, Claudia, Nicholo. There was so many fun activities for everyone to join in on and we would definitely recommend! ☺️

Stéphane Marthe

I stayed in a superior studio, fully renovated. Awesome place! Wonderful staff! There was a lot of work for renovations during my stay, was not too.disturbing, place will look very nice when all works will be done. Restaurant at the Miraflor was not finished, I had to go to the Rondo, which is just across the road. Good quality of food and beverages.

R. Siny

Absolutely incredible. The renovated bungalows are just perfect. The staff is extremely helpful, patient and friendly. One can immediately feel that the place simply has a good vibe, and that its employees come to work with a smile and enjoy their shifts. The two weeks we spent there was exactly what we needed: a sunny, quiet, friendly and remarkably pleasant holiday. Will definitely return to Miraflor.

Timo Lehto

Stayed in one of the older bungalows. Like everyone else says these are pretty outdated furniture wise. Ours had big brand new TV with Miracast and decent quality wifi already although we were all the way in the back. About half of the bungalows were done mid-Feb. Looked like the renovation started from the south. They seemed to re-do all the surfaces so this is definitely more than just a facelift. There was some construction noise during the day but nothing crazy. In the adults only area everything seemed brand new. The pool area renovation is complete, very well done and there were plenty of free loungers every day although they were sold out. There is one big cold pool where you could swim, one a bit smaller heated pool and the kid's pool. The restaurant seemed like it could open within a month. Breakfast, lunch and dinner were still at Rondo across the street. Typical four star hotel food, the freshly squeezed orange juice and on request prepared omelettes & pancakes were a nice surprise. The breakfast grill team was very friendly and entertaining every morning. Had a car and was able to find a public parking spot easily every day in the area. Not sure if the free access to the gym is going to stay but at least for now you were allowed to use the Stark gym in the Rondo building. Brand new gym with everything you could hope for. Overall a very peaceful and positive experience.

Therese McNamee

Hotel A very bright and open reception area. The staff on reception were very friendly and super helpful. Our sea view room was lovely with a fab balcony area. We loved the panoramic bar area on the roof. Antonio was an excellent bartender and made a lovely aperol Spritz. The pool bar was not a favorite. The waitress was a bit short with me and removed my umberella because she said it would blow away! The dining area was very well laid out but food could have been better and the egg chef burnt the underside of the eggs every morning. I did appreciate the evening entertainment. All the acts really tried hard and were entertaining. All in all a lovely week spent here and the weather was amazing for the week.

sylvh williams

Where to start? We have stayed at this hotel many times and in our opinion it is one of the best we have ever stayed in. It is very clean, all the staff are very friendly and nothing is too much trouble. Pavel, the entertainments guy is fantastic and has really "upped" the level of things to do during the daytime and makes you feel really at home. The food selection is great. Always a themed night, some foods every evening cooked to order, a great salad bar and desserts bar, and approx 8 selections along the carvery. So for those that say the food is not great, they are lying or have just not looked at all the options. There is something for all nations and tastes. The rooms and balconies are more spacious than any hotel we have stayed at. It is well located, with local shops and is quiet during the daytime, but a short walk or bus ride gets you to a more lively/bubbly area. We are already booked twice more for this year and would not consider staying anywhere else in PDI.

Svitlana Soloviova

We had a fantastic time at Labranda Marietta! The hotel is clean and comfortable, but the highlight was the entertainment team. Big thanks to Pavel—an amazing animator full of energy and positivity! He made every activity fun and unforgettable. I truly appreciate the staff’s kindness and hard work. Hope to come back soon!

Mark Tudge

Upon arrival, hotel looks clean and tidy, reception staff very nice and helpful. Dinner on arrival was disappointing after a long day of travelling, though I am a fussy eater. Got into our room which was nice and the bed is quite comfortable, tea/coffee making facilities provided, tv in the room with 5 English channels. En-suite is nice , but if a squeeze to get in shower but the drain does give off a rotten vegetables smell so we kept door closed. Balcony is a good size, we had a first floor room with a view of the outside dining area and the hotel opposite. The bar staff seem rude and not that friendly. If you like the noises of cockroaches and crickets then they’ll keep you up all night, so I bought some earplugs to try to help, I did tell reception and they said they’ll look into it. We didn’t see any bugs while we were there though but it was annoying when trying to sleep. The roof terrace for sunbathing is great, we were up there every day.

Trinity M

Wonderful place! I spent a week here in August 2024. Room was fresh and always clean, food was good and various, the security during the night hours was guarding the entrance. Amazing location! But the best about this hotel was STAFF! Maria and Africa at the reception were AMAZING! These women made my whole stay: always cheerful, always polite, they helped me to solve my issues immediately. First, they helped me to get a room with the better view (they did not get irritated that I was so picky), then gave some recommendations on local restaurants, another day helped me to build a route around the island. Moreover, at the end of the stay I felt like we got friends. They are simply amazing, attentive and always having a warm attitude towards guests. Thank you one more time Maria and Africa! Nathalie at the pool bar is making the best cocktails! She is very skilled: I would usually ask for alcohol-free ones and some were not on the menu but she would always fix it the best way. Nathalie was also always very attentive, always having a small talk with guests with the smile. Thank you, Nathalie! In general, the hotel itself was good. Everything here was made for the guests favour. But again, the best about the hotel is the people working there. Just because of them I want to come back here again! Merry XMass and Happy New Year! Tatiana

Caroline T

Our stay at Marina Suites was nothing short of amazing! This was our second time here—nine years after our first visit—and it was just as fantastic as we remembered. The attention to detail is truly excellent and made our stay splendid. Beautiful marine theme throughout – the nautical design creates a unique and relaxing atmosphere. We will definitely be back again! Highly recommend Marina Suites to anyone looking for a perfect getaway in Puerto Rico.

Mark Longstaff

Friendly staff and very good rooms. We had a premier suite with a view over the marina. Big bed, full kitchen, aircon. Balcony with table and chairs plus comfy chairs. 10mins walk to expensive Spar. Another 10 gets you to a selection of restaurants then some more shops. We took a taxi to the big shopping mall. Worth a look better supermarket and a taxi home. Taxi was €8.75 each way. Best of both worlds for chill or explore. No real nightlife while we were here and that fine by me. No pressure evenings out eating and daytime chilling while choosing the boat we can't afford 🙃. Amount forgot. Pool is very good and clean facilities. Eating here is a tad expensive.

Rodney Kernohan

I have visited the Marina Suites for well over a decade, this accommodation never fails to impress me. From check-in to check-out, their dedicated staff look after every guest. The primary reason I stay at Marina Suites is because of their guest support and hospitality services, the hotel’s ideal location, their stunning infinity pool which is perfect for getting in a few lengths and the spectacular views from of the ocean or marina from every suite. Prior to traveling, their reception staff go out of their way to contact you by email to help and offer assistance with express check-in information as well as arranging professional transfers if required from and to LPA Airport. If you have been sight seeing, walking or lazing by the beach or pool, there is nothing like a lovely drink in their hotel bar before bedtime. Their Breakfast service offers a delicious selection of hot and continental food options all served at their well equipped pool bar restaurant. Lastly, I would like to commend the hotel management for the way they manage and maintain this property, it is spotlessly clean. If you have never been to Southern Gran Canaria, Mogán or Puerto Rico, look no further; the Marina Suites will not disappoint you. God Willing, I hope to return to this island and to the Marina Suites someday again.

Carl Griffiths

Been coming here for 5 years. Two or 3 times per year. Just waiting to board a flight back home and have already booked to come back in two weeks for the wife’s birthday. Fabulous location, brilliant, friendly staff and a very relaxing holiday. You will definitely not be disappointed. Highly recommend.

Tony Dobson

I came here for a week to celebrate my wife's 50th birthday and absolutely stunning hotel. From the staff to the rooms I couldn't find fault. I was a little disappointed that I had emailed the hotel to ask for a sea view several weeks prior to us arriving but they had put us on the second floor facing the marina with a palm tree directly in front of the balcony. I did go back to reception and asked if we could be moved but I was told the hotel was full but we could be upgraded at a cost of €20 per day. We did not let this distract us from having a good time and it was a very nice hotel.

Nadeem Rehman

The staff was very very friendly and supportive. They allowed my son to play a very expensive Piano but off course on one condition if he knows how to play? Very generous and helpful staff always checked for us if Chicken was Halal or not. Very clean, very cozy and very decent hotel. As we stepped into the hotel our faces brightened up. It was a good holiday booked with Jet2 Holidays.

Dee Ryan

Vert nice hotel, very clean, rooms are spacious. We had a great view of the sea from our balcony too! The staff were very polite and welcoming. I also received an unexpected special complimentary bottle of bubbly as it was my Birthday and a lovely note!

Bryony Finsaas

Not a hotel for those who want to experience friendly staff aesthetically pleasing interiors or pool area. A grim hotel which we spent as little time as possible at during our holiday. We were a group of seven people and wanted to eat in the outdoor area at all meals. This is one of the reasons we chose this hotel (not all hotels have outdoor dining). We asked if they could put three tables together for us. Two tables would not accommodate seven people. The staff refused and actually shouted at us. They seem to be scared of breaking the rules. Therefore, we contacted the hotel management, and asked if three tables in the outdoor area were possible for us. The management also refused this - they mentioned a silly rule about not enough tables for all the guests (??? the outdoor area ALWAYS had empty tables when we dined!). They said our group will have to sit at two separate tables to eat, which is totally illogical, as this took up four tables altogether😂 Ended up with plates on our laps. Might as well have gone camping. We were at Taurito Princess down the road last year, and they made a lovely long table for our group for every meal, outdoors and indoors. Such a difference! Other things; pool area is ok. A plus to this hotel for not allowing floaties and balls in the pool, so it was nice and quiet and safe for the smallest kids. Food is basic, but you can always make a nice salad. Rooms medium standard. We would recommend Taurito Princess down the road instead(miles better) or the Lago across the road (at least they don’t pretend to be anything other than a budget hotel, so you won’t feel disappointed, also the food is better).

Oliwia

We stayed at this hotel at the beginning of December to celebrate our anniversary. The weather was surprisingly hot, which was a big plus, and the location is ideal for anyone looking for a relaxing getaway. There isn’t much to do in the surrounding area aside from mini-golf and bowling, but the free entry to the water park (you just need to give your room number) was a huge highlight. Another positive is that the beach is only a 3-minute walk from the hotel, making it easy to enjoy the sun and sea. Our room was spacious, and the air conditioning worked really well. However, the room is definitely showing its age and needs refurbishing—paint was peeling off the walls, the bathtub was leaking, and, unfortunately, we found cockroaches in the room, which was a major downside. This was a major disappointment and left us feeling uncomfortable during our stay. The pool area was nice, however the water was freezing, making it hard to enjoy even in hot weather. If you wanted to use the spa, access costs €25 during the day or €70 after the opening hours, although the gym is free which was a nice touch. One of the most disappointing parts of our stay was the reception staff. They were unhelpful and seemed uninterested in assisting guests. When we asked to change rooms because we’d paid extra for a sea-view room but could barely see the sea from the 1st floor, they refused to help, saying, “Technically, you can still see the sea.” Whenever we asked them anything, their response was usually, “I don’t know, sorry,” which was incredibly frustrating. In contrast, the bar and restaurant staff were lovely and worked hard to make guests feel welcome. The food was decent—nothing amazing—but you could always find something to eat, though it was a bit repetitive. The drinks selection for all-inclusive guests was extremely limited, which was disappointing. Other issues included very poor Wi-Fi, which barely worked, and unreliable lifts that were painfully slow. Overall, while the hotel has some good points like its location, the free water park access, and friendly bar and restaurant staff, the negatives—especially the state of the rooms, the unhelpful reception staff, and the cockroaches—make it hard to recommend. It wasn’t the worst stay, but I wouldn’t return. With some improvements, this hotel could be much better, but for now, I’d suggest looking elsewhere.

Craig Holmes

Been here for a week and this is not a 4 star, the kids club was none existent and was off site. You are in the middle of a valley which is near nothing and the arcade had half of the machines broke. Got very boring and as for the access to the water park which looks great on pictures. Hit its heyday back in 2013, old, dirty, salt water which was freezing for kids.

Carl Semple

Lovely hotel in a great location, nice quiet street but a short walk to everything. Staff were all great, all very friendly and helpful. We had a south view room which got plenty of sun on the balcony throughout the day and the room itself was large, tidy and clean. Beds were very comfortable and there are even different pillow options! TV in the room allows you to stream from your own device which was a nice bonus. Breakfast was delicious with plenty of options hot and cold, and available until 12 noon. Will definitely be staying here whenever we come to Gran Canaria! Would highly recommend

SPB

The hotel is an absolute credit to the whole team that make this a truly beautiful place to stay. Special thanks to Josué and Elisabet who are a real asset to the hotel and superb in their roles. We booked on a whim having previously stayed at family hotels in Gran Canaria. We arrived just before 10pm and the welcome was perfect. It was twarm, relaxing and super friendly. We were offered a glass of sparkling rose wine which was well received after the long journey…. Our glasses were then refilled prior to heading to our room. The hotel feels small and private, you feel as if you are in a boutique friendly hotel as against a sanitised corporate property. The room was awesome, small Kitchenette perfect for making teas, coffees and light snacks… very clean with a touch of class. The main room area was stylish and quirky. Complimentary glass bowl of sweets were there on arrival alongside a complimentary wonderful bottle of red wine. Both surprising and exceptional. The staff are the friendliest and most helpful you could wish for. The breakfast is great with the choice of sitting inside or outside. We took a gamble in the hotel and hoped it would be good. It turned out to be exceptional and we will be recommending it far and wide. Loved it. Thank you for helping make it a fantastic holiday. 10/10

Andrew Brown

This is a fabulous adult only hotel. Worthy of the reviews given. This was our second visit opting for a suite over looking the pool on floor two. The rooms are spacious and very clean. Staff are so discreet and friendly. The breakfast is lovely but crucially is over an extended period until 12 which creates the most relaxing ambiance. Nice to see a few new faces with trainees being introduced to the team. Hot plate team were really good so charismatic . The sun always shines and the team never stop smiling. Sad to leave but we will return.

Mark Mansell

One of the best hotels in Maspalomas. With one caveat. It's a bit pricey for b&b . I paid £200 a night. Designed in an art deco theme with lots of soft edges and curves it is really pretty. Breakfast is substantial and varied. Rooms have a small kitchenette . The place is constantly maintained to a very high standard , a small problem with our shower was resolved immediately. The Staff are very friendly . There is a poolside snacks bar serving reasonable price food. The check Reception is 24 hours. The Reception staff are great, helpful and friendly. Highly recommended.

Tamir Bermann

Gold Hotel has a great location, not far from the Yumbo Center, yet in a quiet area. The hotel's retro tropical chic design immediately creats a vacation-like atmosphere. The open inner courtyard, with its large spherical lights, added to the spacious and airy feel. The pool area is small but well-designed and efficiently utilized, and the pool loungers were exceptionally comfortable for relaxation. The hotel staff was very friendly throughout our stay. Breakfast was excellent, offering a wide variety of high-quality options, along with a live cooking station for egg dishes and waffles. The only minor drawback was the coffee quality, which could be improved. However, the breakfast room and presentation were very appealing. We stayed for a week in the Master Suite, which was very spacious and comfortable. The small kitchen was a great bonus, especially for a longer stay. All in all, this is a highly recommended hotel, and we would gladly return anytime in the future.

Wayne Williams

We had an amazing stay here. We didn't expect any entertainment while staying here, but what was provided was superb. The violin man playing modern songs was truly a spectacular experience. The magic act was very good. The Michael Jackson act was superb. The staff are very friendly and attentive. Pablo is the star of the show. Thanks for a great holiday. 👍 🙂

Elena

My husband and I just had an amazing week away. The hotel exceeds expectations and looks even more beautiful inside and outside than on the pictures. The views from the room and poolside are magnificent! Gliria Amadores has everything you need for a peaceful relaxing holiday. The Spa is amazing too! Just avoid weekends when it becomes very busy. Nice choice of food in the restaurant. And the staff is very friendly and helpful!

Dawn Bennett

Our first time staying here, we are just leaving today, the hotel is lovely and calm, plenty of sunbeds, no need for early sun bed wars, the family pool has activities, the room was very clean, and you had fresh water every day, also at the bar you can help yourself to cold water. We ate at the snack bar once, not bad prices food was nice. we stayed bed and breakfast, loads of choices and plenty of table. Staff where lovely very friendly and polite, nothing was too much h trouble, we was given free pool towels at reception on check in. Added bonus. Would stay here again we had a lovely stay.

Fiona Lindsay

Amazing hotel, views are spectacular. Pool areas are really good. Food was really nice and freshly cooked. Staff were all really friendly and helpful. Entertainment was on until 11.30pm everynight and the table service for drinks here was super efficient. Would definitely recommend and would go back. 2 slight annoyances for us were the room cleaning wasn't in keeping with the rest of the stay and should be better. Also the toilet did not have door and was a little too open for us. All in all though, loved our stay!

Nicola Thornton

We had an amazing day at Gloria Palace. On arrival in the buffet area we were welcomed by a delightful staff member called Patricia, who welcomed us with her kindness and smile. She was very attentive and led us to a fantastic spot to enjoy lunch, with breathtaking views of the sea. The food was superb, and the service was excellent, making the whole experience unforgettable.

DJM

10 day stay in the hotel all inclusive early Feb 2025. On arrival reception staff very helpful. Rooms very good modern refurb, views across the rooftops to the sea. Beach 15 minute walk, shops all close by. Food good and varied. Dress code for dinner could be better many rock up in shorts sandals and anything they want. So that could be improved. Staff always pleasant, tidy and efficient. Entertainment usually good. Pool fine nor heated. Spirits on basic all inclusive as usual not up to par with branded but acceptable. Overall excellent well run hotel. Would happily stay again.

Brian Ridley

This is an excellent clean and modern hotel. The bed and pillows were very comfortable, pool very clean, loungers comfortable. Food was very good at all meal times, obviously it can get busy but we never had an issue at all. There is a nice bar area and the choice of drinks on all inclusive is very good. Entertainment every evening, varying quality, unusually the singers being the most average and the other types of entertainment were excellent. Don't miss the Legacy Mongolian night. Only issues for us were the two rooms we had the Aircon was far too loud to leave on at night, might be an issue in summer and the snack bar has a very limited choice of food which never changed over the week. Thoroughly recommended

Richard Higgott

This stay could have been better. I'll start with the good things. Food has been great with plenty of choice. The location is good with an easy 15 minute walk to the beach. Bar and outside areas pleasant. Free on-site parking and mostly cheerful and pleasant staff. We enjoyed the outside area of the dining room, which was very pleasant and a great escape from the huge indoor busy main room. Our room 433. The shower ran hot, cold, hot cold for the duration of our 9 night stay. We reported this to reception on the first evening. Nothing changed unfortunately for the duration of our stay. The bathroom didn't vent condensation or toilet smells because the white vent on the wall is completely blocked with dust and grime. The trap of the shower had been completely removed and left under the bathroom cabinet. Presumably, the shower didn't drain well enough with it in?? Maids start knocking on bedroom doors from 8.00am, so we started using the do not disturb if we weren't ready by then. Unfortunately, they still knocked! They generally did a decent job of cleaning the rooms but no change of bed linen in 9 days. A big problem in this hotel is the extraordinary long waits for lifts at breakfast and dinner periods. There simply isn't enough lift capacity for the large number of guests staying. If you're on a higher floor with mobility problems and not fit enough for lots of stairs, then be prepared for long waits. We opted for the half board package, but this hotel has some of the higher prices for drinks we've experienced in the Canary Islands. Just beware you will be charged for water on half board even though it comes in their own plastic bottle presumably filled at the hotel?? We had a couple of unfriendly encounters with the hotel security staff who patrol the main gate. It's been our first hotel that feels it needs permanent security at the main entrance. This hotel was our final hotel of a 6 week grand tour of the islands. This was our most expensive hotel, it was also the worst.

Francesco Taddei

Amazing experience. The foos was fresh and of very high quality, the menu was varied at every meal. Good location, good services, pretty nice staff. The outdoor area is amazing and perfect for relaxing, maybe the Jacuzzi area needs a biut of renovation. The room was not so big, but nice, clean and comfortable. The entertainment during the day was interesting and not annoying, while the evening entertainment could be better. We have been there in September and it was not too much crowded. I recommend the All Inclusive to fully enjoy the experience.

Adesola

Where do I start - this will be an honest, lengthy review. First of all, the hotel is in an amazing location. I would rate the room 5/10. Pros - it was spacious, decent balcony with a nice view at night and it had a long length mirror. Cons - the air conditioning was weak - you only felt it when you were stood under it. At night we were very hot; Ventilation in the bathroom is also terrible; Lighting is horrendous - there are 2 side lights, 1 dim lamp and a normal lamp - there was not a main light which seemed weird to me; the shower pressure was good but at random times it would go boiling hot; you can hear the people in the next room - i knew when they woke up and opened their balacony door, they don't offer a free iron (I've never been to a hotel even out of the UK that doesn't have an iron) and instead had to pay for the services. Having said that the housekeepers were so friendly and I was told the ironing would be done within 2 days but was done with an hour. Tina who was at the desk was amazing and friendly - I hope everyone meets her when they check in! She makes you feel really welcomed and went the extra mile with my reservation at a restaurant, thank you so much! The bar staff very friendly and welcoming. The entertainment isn't the best but it's something to do when you don't want to sleep or would like a drink with background noise. Unfortunately, I really wanted to like the hotel but each day something would come up and I wouldn't recommend this hotel to anyone going to Gran Canaria

Mike Slapper

We’ve been staying here for 30 years. Something always brings us back here. Having said that the food lets this place down. It’s not as good as it used to be. Plus the only hot food that you can get is from the ‘cooked to order’ hot plate. The chef always uses lots of oil & salt, but at least it’s hot. Everything else is a buffet & barely warm. Perhaps I’m more critical than most. It’s just that for me hot food should be hot & NOT barely warm. We found ourselves going out to eat to the local restaurants to get a descent meal on several occasions even though we had paid for half board. The staff are great though.

Susan Briggs

Food is good lots to choose from. The room is quiet if you keep your balcony door shut as there's music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful. I had a massage in the hotel, which was excellent. If you go at a special event time the noise in the jumbo centre can be loud and last way into the early hours of the morning. But they can be very good, so join in. On your second visit. You'll be given a dressing gown and slippers to use and an invite to a cocktail event. I was going to go again, but it has gone very pricey, nearly doubled in price, which is a shame. But it's still one of the best hotels I've been in

Greg B

A lovely 4**** hotel conveniently located near Yumbo. Staff are exceptionally friendly and professional, and facilities are good. There is a basic gym, and the salt-water pool is maintained and heated. All in all, a good place to stay if you fancy an adults only hotel.

Kyle Stimpson

A very well maintained hotel. The rooms are kept very clean and tidy. The pool area is a great sun trap. The hotel is located right next to the Yumbo Centre and with the back gate it takes seconds to be right in the centre. Stayed as B&B as the food in the hotel isn’t at the star level of the hotel. The breakfast is adequate but not outstanding Have stayed at the hotel numerous times over the years as it’s a great hotel in a great location. It’s even better now that it’s adults only

Ruth Smith

It’s the second time we have stayed here, all inclusive, and we would highly recommend it. The hotel is clean, comfortable and in a great location, the food is good, always fresh and plenty to choose from, but best of all, the staff are brilliant! We saw a lot of the same staff from last year; they are friendly, fun and welcoming and nothing is too much trouble. You couldn’t ask for more.

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Black

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Emmie S

We had a wonderful stay at this hotel, the staff are very friendly especially Tania (waiter) and Riccardo (animator) really lovely hotel and all the staff are super helpful. My only advise coming from somebody who works within the hospitality industry would be: There’s a lack of attention from staff/hotel users when it comes to utilities being used in the restaurant - for somebody like myself who does not eat meat there were people using the utensils for absolutely everything which meant I had to be one of the first in the restaurant to assure the food was not contaminated with meat before I ate it, this also comes in the category for people who have allergies. I feel this area needs a lot more attention. - foods ok just very repetitive! But everything else from the pool area, to the entertainment to the bar were fantastic.

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

Naomi Mahmud

Check if the staff seem stressed which was not an ideal first impression. They don’t provide daily coffee or water in rooms which I complained about - they told me to complain by writing it onto a leaflet… which irritated me. Rooms are clean and comfortable. I had to ask to be moved as I was stuck between two families with children, who were loud. - hotel moved me straightaway. Housekeeping start knocking to try to clean your room before 9 am, which is crazy. Food is okay, not amazing. But as I would expect for the price and location of this hotel. Every single bill at lunch has been wrong so far, so make sure you check your bills. Loads and loads of kids around so if you want a quiet holiday, this is not the one for you !

Scott W

So glad we found this Gem of a hotel. Super public areas and restaurant, beautifully presented. Staff very welcoming and helpful. Pool areas were perfect as were the spa facilities (massages very good if slightly overpriced). The main selling point has to be the amazing gardens, it feels fresh and lush throughout the grounds. Access to the arciologcal dig sight at the rear was a welcome surprise and we would advise anyone without mobility issues to have a look. Our room was very clean and comfortable but could benefit from a little update, our housekeeper, Anna, was very friendly and provided a great service each day. We will return as we enjoyed this hotel very much.

Colin Pound

It's a really great hotel. Beautiful surroundings. The pools were large, and the water was warm. The food was good with plenty of choice. The hotel was conveniently located for the beach, five minute walk, and the port, eight minute walk. Mogan itself is a stunning town. Would go back again.

Kev K

Only an overnight stay! So not much to go on. Buffet breakfast was delicious but a bit manic ~ lot of people. Not sure about the coffee brought to our table, when there are good coffee machines around. The room had robes, a pod coffee machine & a large private balcony with loungers, table & chairs. Not much to dislike.

Monika Iskrzak

A wonderful place to relax. Beautifully located, quite, very well maintained, full of green: flowers, trees. Everywhere is very clean. The restaurant serves good, tasty food. I recommend it for a vacation!

Reg Botterill

We spent 10 days in mid January at this very nice hotel. It far exceeded our expectations in just about every way. It is a very big hotel that is situated just 150 meters from the beach. It has great cub appeal. We were fully inclusive and the food was well beyond expectation. Multinational range of dishes and lots of food fresh cooked while you watch. The hotel was spotless, there seemed to be a non stop cleaning going on, very discreetly. The staff were very helpful, well mannered and seem to be able to manage just about any language. The rooftop solarium and bar is huge and offers marvellous views over the area including the sand dunes at the end of the beach. There are far too many things, that is possible to do in the area, for me to mention here but it really is a special area. The list of facilities in the hotel are extensive and much better described on their website than I could very manage. Thank again to all the staff for helping provide a great holiday

Alexander Kröker

Not a bike friendly Hotel. It is not allowed to bring your bike into the room. There is no option to clean your bike, so you should stay your bike rusty when you cam from a rain ride. 20€/Week for the Safe? Realy? 20€ for the starting Pin Code 1234#. Then 1€ so you can use the scale to weight your luggage. In the night, you cannot sleep with open windows, lough Party Zone nearby. The Buffet was good. I only got diarrhea 3 times in one week.

Vicky

Lovely hotel, which is nice and central. Great selection of food to choose from throughout the day, the only thing that it lacks is a selection of bread. Staff are very attentive. The reason I gave a 4 ⭐️ is because the lobby bar wouldn't open until 9pm and it was too cold for the outside bar

Simon Oelmann

The hotel met the expectations with respect to the value-for-money ratio. There was a good variety of food at breakfast and at dinner. Even barbecue was available for dinner on most of the days. Several kinds of cakes and ice cream were also offered as dessert. On some days there were singers at dinner, which sang folk songs while playing a kind of guitar. On the other hand the dishes were too often not clean, so you have to be careful when taking a plate or a glass. The food was sometimes nearly cold and sometimes sufficiently warm. The waiters are friendly, but some seemingly speek only Spanish. I received 3x the wrong drink instead of the one I ordered. Lunch starts at 8:00 am, which is a little bit late. Many of the tourists in the hotel are retirees. The beach is not far, but you have to walk down long stairs. There is a bar on the ground floor, where some live music is played in the evening. On the roof is another bar, which is opened until midnight and where some games are played with the guests (Bingo and some kind of quiz when I was there).

Hannah Crutchley

We had a fabulous holiday here last year in July! We paid 750 each which for the experience was more than worth it, people moaning saying the hotel was shabby is not true. Sounds like they are expecting the Ritz but paying a low price for it. Its a 4 star hotel. The staff couldn't do enough for you, the food was really good with regular bbq and theme nights. The outdoor seating area was nice and the staff worked really hard. We had a lovely room overlooking the dunes which we had not requested but were really lucky to get. The rooms weren't shabby either they were clean and a decent size and the bedding was nice and neutral and much needed powerful Aircon available. Also found the all inclusive drinks to be very varied and impressive and it included branded not just local spirits, which is rare for all inclusives. The only thing which can be a little tiresome is the lifts, especially if you're on a higher floor, as there are not many sometimes you are waiting a long time to get to the ground floor. That is just an observation and I understand its not something that's easily fixed . The pools were also great and always easy to go for a dip and not full of people. We found the holiday so relaxing we are coming again this year and we will enjoy our evenings on the roof top terrace, can't wait!

Jon Drury

Absolutely wonderful stay. We stayed in a family room, on the lowest floor of the first block (furthest from the main block 3, but linked by a gorgeous walkway and possibly the best sunsets?). The sunsets and walkway were a real highlight each day. We arrived late in the evening, after dinner had been served, but we were welcomed with Prosecco at reception, and the serving staff had kept behind some plates that we enjoyed. Family rooms are an excellent size, and the bathrooms are really super too, with separate areas for toilet, bath and shower, which is a really bonus for multiple members of the family using it at the same time. Beach was lovely, not too busy in Feb, and a short walk from the hotel. Lots of parking for hotel residents if you hire a car like we did. Was a 40min drive from the airport, along great roads, easy links to nearby towns and villages. Weather in Feb was 22 degrees everyday and sunny every day, with only occasional cloud. We also really enjoyed the pools at the hotel. The infinity pool is beautiful, and there’s a nice little kids pool. Both were warm enough to swim in for extended periods in February. Delicious food, fantastic variety and friendly serving staff. Tables by the panoramic windows have absolutely stunning views. Dreamy. Overall, we had the best holiday. Cannot recommend highly enough

Erik

My second stay here and I just have to admit that this hotel is absolutely amazing and has everything! The rooms are so big!! and so amazing. +The bed is so comfortable (Which is rare to find in hotels, in my opinion) The view is so amazing and the people who work there are so nice and positive. The food is delicious and so amazingly good. +They have a soft ice cream machine now. I like that is just a short walk down to Amadores. I will be back!!

Oleksandra Ziminska

We spent a wonderful holiday. Beautiful hotel, with an amazing view of the ocean. The staff is very nice. Special thanks to Patrick, for his energy and fun activities. Also to Jordi for his pleasant and elegant reception in the restaurant.

Narcis XWX

WARNING ‼️ For anyone trying to book a room on the hotel’s website. I payed on Monday for a room on the hotel’s website. The money was taken but no confirmation of the reservation received. I immediately called the hotel and they said there’s no reservation on my name and there’s nothing they can do. Today, Friday , after calls and emails, I finally got a response from the hotel stating that all of this has to do with the payment gateway and that they’ve experienced issues with the payment system last week and these past days. The hotel stated that they cannot confirm the bookings, nor can confirm if the card charges have been processed or if they are simply being held until the issue is resolved. Please note, that is the only option of payment system on their website, no other choice is provided. I raised a few concerns of accountability to which I still wait for a reply: -who is going to pay for the time I have no access to my money? -to get to your hotel I payed for flights and rental car, I took holiday leave from work and now it’s all an uncertainty, who’s going to be responsible for this collateral losses? -how you, the hotel, can minimise the way all this issues are affecting your clients? As I just checked the hotel’s website and that payment system is still the only way to pay . It’s an ongoing problem, I’m not the only one. My advice to anyone who wants to make a reservation is to get in touch with the hotel before you make any kind of payment on their website. This review is edited in order for google to post it so i had to take out the name of the hotel’s website , name of the payment system they use, the amount I payed and the dates when this happened. It’s an ongoing problem. I’ll come back with an update whenever I’ll have more details. Thank you for reading this!

Juliet S

The hotel was lovely and quiet and the spa was such a bonus. As soon as we arrived I could feel the calmness. Price seems to have jumped up a lot since we first started to look at this hotel a year ago. Maybe it was the time of year. Would definitely visit again for total quiet and relaxation. They had made an effort having vegan options available at dinner and at breakfast every type of vegan milk was available. Everything was clearly labelled. Food was always fresh and hot. Saw thermometers being used to check temperatures. The upper pool was very quiet with Bali beds available and we did enjoy some pool activites at the Infinity pool with the animation team who were so friendly and fun. All staff were amazing. Very helpful and friendly. No personal phones to be seen, although the bar tender in reception disappeared regularly one evening ( may be due to live football so forgave him ha ha) Cleaner was efficient and discreet. Just one disappointment is that we encountered a staff member entering the hotel (not on duty) being generally negative and rude using the F word. Would go again in a heartbeat if prices drop.

Krisztian P

Well located just few steps and maybe 2 min walk from the beach (no sunbeds by the hotel on the beach). Ca 7-8 min walk from the public bus stop. 15 min walk from Jumbo centre or Cita. A good 20min walk to the Dunes viewpoint. Supermarkets/shops/restaurants on the beach promenade so easy access. Friendly staff at reception, restaurants and in general in the hotel. 3 pools at the hotel, gym, nudist sunbathing area. The areas are well kept and clean. The room, bathroom look a bit dated. Small things could change the experience (e.g. why is the toilet roll holder right next to the toilet? The towel hangers far away from the shower? The sink tap is very low, barely can put the hand underneath..) The breakfast and dinner buffet were well stocked. Dinner changing theme evenings, with good selection of food. For vegetarians although not that much options (besides salad bar). Depending on your room location, the beach promenade music can be heard until late night. We enjoyed our stay, we booked it with a fairly discounted price so we were happy.

C82

Very good location by Playa del Ingles. The room was clean and modern. I was upgraded to a room with a large shared balcony with a wonderful view. The buffet breakfast was plentiful. By way of feedback, when I arrived, there was confusion as I had booked through Booking.com and I had to return later to reception to pay. Also, the breakfast arrangements were not clearly explained and I ended up in the Unique lounge and had to leave for the main room downstairs much to my embarrassment. Etiquette of guests around the pool could be better enforced as well as there was the typical monopolising sunbeds. All in all, great location and room but certain things in terms of communication could be improved upon.

Taylor C

A fantastic location, right by the beach! The buffets were yummy and day to day there was always a different variety of food. The staff was very friendly and helpful! And the spa was lovely. My only small critique would be the quality of the room, not the most modern and the beds are twins strapped together (which was advertised) but they were a bit squeaky and the moved perhaps a bit more than one would want a bed to move.

Andreas Overn

The welcome at the hotel was pleasant, but it quickly became evident that the All-Inclusive package at this hotel was not truly all-inclusive. Most of the drinks that were of decent quality were available at an additional cost. By the second day of our stay, both of our travel companions experienced severe food poisoning from the buffet, despite having consumed only food from the hotel during the first two days. The food was served cold, which raised concerns about the safety of the buffet. This issue persisted with most of the food during our initial 11-days stay. Initially, we did not think much of it, assuming the hotel had proper controls in place, but both my wife and I eventually fell ill from food poisoning after our first days. When we contacted the hotel requesting water due to dehydration from the food poisoning, we were questioned about why we expected water to be provided free of charge. It became clear that the focus was on making money rather than offering quality service. When we reported the food poisoning incident, the person on the phone confirmed that others had experienced similar issues. However, when we followed up days later to discuss the aftermath of the severe food poisoning, no one acknowledged the problem. This lack of response was extremely concerning and is the primary reason I would not return to this hotel. As other guests mentioned, our room had some dusty areas, and the fridge was quite dirty. However, the cleaning staff was friendly and accommodating. After some additional clarification, they cleaned the fridge, despite our earlier request at the service desk. It seemed, however, that there was a lack of communication between the frontdesk staff and the rest of the hotel staff throughout our stay. The service at the bars in the evenings was positive, with the staff being very friendly and cheerful during our 11-day stay. The male servers at dinner were also courteous and helpful. However, we noticed that the female servers tended to overlook us and only provided service to older guests. Guests under the age of 40 were left to serve themselves, which was disappointing. Upon our departure, we submitted a request for compensation for the days we lost due to food poisoning. Unfortunately, this request was simply ignored. It is truly unfortunate, as this hotel could have been excellent if it weren’t for the issues with the service desk staff and the quality of the food. #Comment after hotels reply: Their reply to this comment comfirms this review as we did both request water on the second day of our stay during wich we got our food poisening. We also asked for a cleaning or upgrade of room cause the room was dirty. None of the request was followed up and no help was given. They even managed to reply to my email 3 days after we contacted them and their is both medical and paper proof of the food poisening. When contacting our travel agent for a refund the hotel was in full denial of anything that had happened even when they had the email as documentation and multiple phone calls forwarded to the hotels service desk. For your own safety. Do not visit this hotell.

Bill Crawford

Hotel is in a great location, service is very very good. Food not so, everything is tepid, touch warm or stone cold in the buffet. If you are going here to use the gym, don't it's 13 pieces of unserviced old equipment that is quite frankly very risky to use. Hotels should be obligated to keep gyms in top top condition.

Chloe Louise Parkes

Me and my daughter have recently returned home from our second trip to Abora Catarina in last 16 months and enjoyed it even more than the first time. Our stay was from 6th April for 1 week, in room 241 which was fabulous, beautiful large balcony, jacuzzi and great view of entertainment and backdrop. I believe his name was 'Himar?' from reception was super welcoming, friendly, always addressed me by name and with a smile, he made our holiday a dream and assisted us with all our requests, I couldn't be more grateful. The entertainment team were fabulous and always engaging and fun, and also special mention to 'Noa/Noe' who I'd often see in the restaurant or collecting glasses around the pool. Again always really friendly, comical and engaging. I can't fault the hotel, team, facilities and restaurant, I've always been more than happy with it. It's in a great location also, close walk to the picturesque dunes, beach and local shopping centres. The pools were a good temperature too which is great as my daughter is really nesh! So we both enjoyed plenty of time with at the splash park and other pools. We plan to return again in the not so distant future and would absolutely recommend for families. Thank you to all who made our stay a positively memorable one 🙏

Joe

Overall experience was 10/10, on arrival Alberto couldn’t have done anything more for us. He accompanied our every request to the best he could! The hotel was spotless and very hygienic. All the entertainment staff put 100% effort in and make sure you’re having a good time. The bar staff and reception staff are great! We will definitely be returning. Thank you all for making our holiday great!

Steven Kibble

I recently stayed at the Abora Catarina in Gran Canaria and while overall I had a pleasant experience, I wouldn’t rate it as a 4-star hotel; it’s more of a 3+ star level in my opinion. The front desk staff were absolutely lovely and always eager to help, which made checking in and out a smooth process. The rooms were spacious, clean, and comfortable, offering a nice place to relax. The food and drinks were good, and I appreciated that the canteen staff were always on hand to clear away dirty dishes promptly. However, I did have an issue with one particular staff member at the lobby bar. There was a woman named Inma G. who was consistently rude and unfriendly to customers. This made us avoid the lobby bar altogether, opting instead for the pool bar where the service was much more pleasant. On a positive note, the hotel is ideally located with easy access to the stunning sand dunes, which was a great bonus. The pool area did get very busy, but we never had trouble finding a bed. The grounds are well-maintained, though I did notice that the area around the pool can be quite slippery. I actually witnessed a young boy slip and hit his head on the floor, which was concerning. Overall, despite a few drawbacks, I would return to the Abora Catarina. The service, food, and location make it a solid choice, though I’d hope they address the issue with the lobby bar staff in the future.

Stacey Holmes

Amazing from all staff!!! They have been truly amazing with myself & my 3 children ! Very warm Welcome , the whole atmosphere is brilliant pools are warm , great kids pool area , food is lovely food choice , drinks are also lovely great choice ! Lovely large rooms with lovely views , definitely will Be returning and one off the best holiday the kids have had !! ….. thank you all from Stacey, Logan , Jack , Chloe 😆

Jennifer Okkerse

This hotel was the furthest thing from a 4 star hotel. The quality of interior, exterior, food and beverage of the hotel was more like a 2 star hotel if that.The only positive I have to say about this resort is the staff was friendly and eager to assist. Spend the extra money and stay at one of Lopesan's 5 star hotels on the island. We could only tolerate one night at this resort before we checked out and went to Lopesan Baobab which I definitely recommend.

Suzanne Lewis-Jones

A fantastic hotel with everything we needed. Great food, lovely swimming pool with enough sun beds for all to enjoy the sea view. Great activities we enjoyed the beach yoga, aqua fitness and table tennis. A particularly mention to Andrew who made us feel welcome as did all the staff in the dining room, bars reception and house keeping. We hope to be back soon.

Taha Abdelmoutaleb Cherfia

We spent 11 nights at Don Gregory by Dunas, and while it’s a 4-star hotel, it still could benefit from some renovations here and there, especially in the rooms. When we first arrived, we were a bit disappointed with the room we got. But the staff were super helpful, and they quickly upgraded us to a better room with an all-inclusive package, and that is why we’re giving it 5 stars. Everyone was super friendly and helpful, but Andrew really stood out. He went above and beyond to make sure we were comfortable and had everything we needed. His positive attitude made a huge difference and made our stay so much more enjoyable. Thanks to Andrew and the whole team, we had an amazing stay, and we highly recommend this hotel!

Britney Garcia

A Peaceful Solo Escape at Don Gregory by Dunas I recently stayed at Don Gregory by Dunas for a solo getaway, and it was everything I hoped for. The beachfront location provided stunning ocean views and a calming atmosphere, perfect for relaxation. My room was clean, spacious, and had a balcony where I enjoyed peaceful mornings. The food was excellent, with a variety of fresh and flavorful options. I also loved the serene pool area, which was never overcrowded. The staff were friendly and attentive, making me feel welcome and well cared for. This hotel is ideal for anyone looking for a peaceful, rejuvenating retreat. I’ll definitely return!

Adam Wójcik

Location: a perfect spot. The hotel is located between a public beach and a shopping centre, with bus stops about a hundred meters from the entrance. While it’s a quieter and less party-oriented area, you can catch a bus to virtually anywhere on the island. Or rent a car. If you are looking for a place to relax, soak up the sun and maybe do some sight-seeing, you’ll be satisfied. Staff: very friendly and helpful. They made me feel like a welcome guest. Rooms: clean, spacious and bright, with large balconies facing the ocean. Everything that should be working, worked. That being said, I’m not a fan of the bathroom being separated from the rest of the room by nothing than a pane of glass, hence 4 out of 5 stars. All in all, a very pleasant experience, would definitely visit again.

Camilla Cappellini

Highly recommended. The location is wonderful, the hotel sits right in front of the beach and offers a breathtaking view. The staff is super friendly and nice - we made good friends! I also recommend joining the morning yoga class on the beach! My family and I really enjoyed our time there. We’ll definitely come back!