4 Star Gran Canaria Holidays

Anna Wadcock

We had a wonderful week at the end of February. Our room was a junior suite in block one. Beautiful views, weather was wonderful. The food was really good for an all inclusive but what completely made it was the great staff that work there, from reception and security to the cleaning team. Victor who ran the service in the restaurant was amazing, you could see the constant attention to detail directing his team, managing hundreds of people. All tables were cleared and reset promptly and guests taken care of. Very efficient and professional. The entertainment team were fantastic, lovely people who all ensured the guests were engaged. Ishmael, Pedro and the lovely French lady (sorry I forgot her name) were wonderful. We had a lot of fun and they were constantly smiling and chatting to everyone between the activities and even during their rest times. The darts competitions were fun as well as the aqua dance. We also enjoyed some time down the beach and availed of the beach bar down there which is part of the hotel too. This is a great addition to normal all inclusive hotels. Thank you for a lovely holiday Anna Danny and Tom

Soren Vaerum

Good service, resort could use a renovation. The rooms are tiny but clean. Some of the elevators do not work so stairs are involved. The food was average. This resort is in Taurito and about a 15 minute drive to Mogan as the closest route is closed. The views were fantastic.

Paul Carew

Hotel good. Reception very accomodating and helpful. Restaurant waiters and staff all very good. Sun comes around to pool area about 11 (we were there in Feb so summer time will be earlier). Top bar area perfect to watch sunset. Pool bar has self serve drinks and snacks all day. Daily buses to beach are great and on time. Buses to Mogan are perfect for shopping trips. Entertainment is great and the Animation team are all very enthusiastic and involved. Keep up the great work all.

Kate Walls

Having the last full day of my holiday today, and am very sad to be leaving! As all inclusive hotels go, this has easily been the best I've ever been to for the food, and the self service drinks aspect is ideal - wines, beer, cava, sangria, pop, waters all serve yourself so no queues at the bars. I'm here in February - I've not seen any wasps. Sadly at this time of year the sun doesn't hit the pool until 11am so you're a bit chilly until then. I haven't used the beach but the hotel does provide a free shuttle and a bar there, and the sun gets it earlier. The rooms are perfectly adequate and the views excellent - I gave the room 4 stars as there's only one usable plug socket (I always bring an extension cable anyway) which is nowhere near the bed, and the sheets are too slippery, I actually managed to fall out of bed, with the mattress coming on top of me, and scrape my arm! There are a lot of steps here, I was brave the first few days and used them but my calves are on fire now, I would recommend using the lifts which are clean and fast. Potentially not the best choice of hotel if you struggle with mobility but the hotel certainly seems to do it's best (it's built into a cliff). Would definitely return.

Lincoln James

We were looking for a winter break which was peaceful, guaranteed sun and a lovely view from our room. That's just what we got. The temperature was around 20° during the day, everyday, the food was great, the area surrounding the room was quiet and the view from the balcony was fantastic

Bernie Mac

Fantastic service, staff, room, menu options and activities. We had such a brilliant stay in this hotel. Recommend getting the suite with the hot tub and view. The loungers in the private section are excellent too. Christian and all the staff kept us entertained with activities and drinks all day long. Saxophone player at breakfast one morning was a fun surprise too! Gym is well equipped and spotless. Loads of Vegan options from the buffet for breakfast, lunch and dinner 👌🏻

Karen Proctor

It was our first time in Gran Canaria, and we were very pleased with the hotel. The staff are welcoming and friendly. On arrival, we were told that our room had been upgraded, and we had a ground floor suite with a terrace. The rooftop terrace was our favourite place to relax and quieter than the pool area with very attentive bar staff. The food could have been hotter as most of the time the selection was only warm. The location was quiet, not much to do unless you use public transport or book the day trips. We would definitely recommend this hotel for out of high season holidays, and we will look to book with the hotel chain again.

Ksenija Kajava

The price-quality ratio what we paid is not good. The quality of the food is poor, and many items are missing labels indicating what they are. In the buffet tables, food sits out for long periods without cold plates for items that should be kept chilled. The warm food that is cooked is tasteless. The Fusion restaurant is a complete failure—you expect something better where you can enjoy good food and service, but you get the exact opposite. Received sorbet in a broken glass. On New Year’s, there was no non-alcoholic sparkling wine available. Nowadays there are options for non alcoholic wine and sparkling wine available. The hotel service is okay but not exceptional. Reception, housekeeping and some of restaurant staff were nice and service minded. I cannot recommend the all-inclusive option at this hotel, nor the hotel itself due to its location. The room is spacious, but the renovation quality is quite poor. There were no possibly to connect your phone with TV, I think Chromecast is nowadays thing at the hotels.

John Chalkley

Good Afternoon Both myself and wife are Grand class members and have used a lot of the H10 Hotels throughout and to us this is probably one of the best of the H10 Hotels we have stayed in to date. The staff were very polite and friendly not to mention the food was excellent and equally the the hotel was very clean and well maintained. We hope to visit this hotel again soon and we would not hsiate in recommending this Hotel to friends and family. John & Fiona Chalkley

Paul Schlegel

The stay was very nice and comfy. We really enjoyed the location of the hotel next to the sea. Everything was cleaned and tidy! Thanks to the cleaning staff on the third floor. They took uncomplicatedly care of special wishes like new bedsheets, or an extra pillow immediately. The food itself was OK but sometimes the repetition was too high. Unluckily the service in the restaurant was also just ok and was discussing with us since we got us a single glass of water because we were half pension. Except of this I want to point out that we really enjoyed the live music and shows in the evening in the bar and we also want to give a big shoutout to Christian from the Animateurs team. He was really kind and had a lot of positive energy to get the people for the activities (Aqua gym, darts, bingo ..) which created a lot of funny moments and a lot of good memories!

Aidan Tudge

I think the negative reviews of Dunas says more about the people writing them then the resort. It was good, clean with nice facilities and good staff. The food on offer was great they try to cater for everyone and everything and have themed nights. If you don’t have all inclusive there is free fizzy water available to help your self at all times, and the drinks are cheap anyway. They all gave us a little treat in our room for my birthday which was lovely. The gyms were also good with one having a cable machine/dumbbells and the other having a good squat rack (both had bikes & running machines). As part of the resort there was also a cycle hire place with top end road bikes available which was fun to explore the island on. Something which is also notable was the walk to the beach, there is a shuttle bus but the walk was just right (around 1km) down a peaceful path which doesn’t go near a road. Overall we had a great week here thank you! (There are also cats roaming the resort which they try to feed and look after as best they can)

Sebastian Ostman

Great hotel, we come every year. Very good value for money. All rooms have separate bedroom which is amazing when you have kids, and something you don’t get at other hotels at this price point. The improvements they could do to make this 5 stars for me would be to improve the gym, create water re-fill stations around the resort, improve the poor WiFi, and to have coffee and tea making facilities in the room. Small changes to really improve the customer experience.

ann albon

We stayed in late November, our holiday was fantastic, everyone was so helpful and friendly, nothing was too much trouble. I'm gluten free and the team sorted out food for me without any issues, I've never stayed anywhere with so much choice of food and so little fuss made about sorting it out. We participated in lots of the animation teams activities, we tried things we had never done before, the team were so friendly and encouraging, even if you weren't very good! They made our holiday even better. The evening entertainment was very good and varied. We have already booked to return later in the year.

Andrew

Rooms are excellent, the food is good with a lot of different options every night. The facilities are clean and well maintained. Housekeeping are very friendly and thorough. Reception staff are always friendly and happy to help. The beach is just a short free bus ride away which was really convenient. Some of the staff in the pool bar and main restaurant let the place down, particularly the pool bar. They enforce a limit of 2 drinks per person, which doesn't really work when you're a group of 7 including children. When another person from our group went to get some of the remaining drinks they treated them with disdain as well. This rule was enforced even during quiet periods when we were the only people sat in the bar area. The rule didn't exist 2 years ago when some of our group visited. We had a young baby in our group and one night asked if we could sit in a quieter area of the restaurant. This was to allow the baby to keep sleeping, a member of staff in the restaurant said "I don't care if the baby is sleeping you can't sit there" and proceeded to just say "Not my problem" loudly and repeatedly. The area we asked to sit in wasn't reserved or part of the adult only area and other groups were using tables in that area at the time.

Erik

An Unforgettable Stay at Hotel Villas & Suites by Dunas Our stay at Hotel Villas & Suites by Dunas was absolutely amazing, thanks in large part to the incredible animation team. The hotel itself was modern, clean, and offered everything we could wish for – from spacious rooms with stunning views to a delicious variety of food at the restaurant. The staff across the board were friendly and helpful. What truly made this trip special, however, was the animation team. Their energy, creativity, and passion brought the entire place to life. From engaging poolside games and fitness sessions to the impressive evening shows, they managed to entertain guests of all ages. They had a remarkable way of making everyone feel welcome and involved, without being pushy. Special thanks to the whole team, who went above and beyond to make sure we had an unforgettable time. If you’re looking for a hotel with top-notch entertainment, this is the place to be!

Anastasiia Maniakina

We had a fantastic stay at this hotel! The location is excellent, making it convenient for exploring the area. Our room was spacious with a beautiful view, and everything was well-maintained—not worn down at all. The food was fresh and delicious, with plenty of variety. The hotel has lots of friendly and attentive staff, ensuring great service. Room cleaning was excellent, and the swimming pools were spotless. It was also convenient to have a pharmacy on-site, along with a gift shop stocked with all the essentials. As a family of three with a 10-year-old, we had a wonderful experience and would highly recommend this hotel! Would definitely return!

Maria Belen Rivas

It is a great big hotel with spa, big swimming pools, excellent views around, and great service. I was a bit unsure about it reading the reviews about the food in the restaurant. The food is really good. It has local Canaries and Spanish dishes. It tastes really good. The rooms are perfect and the entertainment is a bonus. The aqua dance pool is a bit too deep to be able to do the dance. We are enjoying our stay here.

J R

This is a BIG hotel. I’d guess a thousand guests plus ! It is fastidiously clean, the rooms and all communal areas are very clean and very modern. The food is good we’ve really enjoyed it - it’s a canteen for 1000 people so anyone could nit pick, but no one will lose weight staying here !! The pools are nice and sun beds plentiful. Really nice hotel and staff. The beach is a 10 min stroll away and there are plenty of shops, and it’s around €13 for a taxi to either Maspalomas or the aqua land - highly recommend both. Beware being half board and assuming soft drinks are included - we had a €52 surprise bill on checking out for table water 😬 Overall we’ve loved staying here !

andaayaa

Chosen by location and 4 star rating... First of all - Must say big thanks to David and his excellent attention in the reception who worked out some issues! Good dinner at Gorbea restaurant on the rooftop of the hotel, amazing views. Excellent attention, good work of the chef's on variety of menu. Also a great breakfast buffet, spacious Thalasso Spa to mention and super nice staff! Unfortunately poor 4stars can be given because of the cleanliness of the room and poor gym. The rest of the amenities keep up the level.

Sam

Book with caution. We were hit with several hidden charges during our stay and the reception team were very unhelpful and unforgiving. We booked through the official website, adding two experience packages onto our booking including a spa treatment package and brunch. As it turned out, none of the staff at the hotel seemed to recognise these packages. After a lot of complaining and back and forth between the reception and restaurant, we finally managed to get our brunch voucher. The spa package was not so successful, after first being told we are unable to book treatments in advance to arriving at the spa on our final day and being told there was no availability. Thankfully, Alberto on reception refunded the spa package. We booked half board but, in hindsight, would have opted for breakfast only and bought food elsewhere. The food options were largely poor and seemed to be catered to children (desserts were largely ice creams or jelly). Food was often lukewarm and not always cooked through. The restaurant is advertised as a formal, trousers-only event but dinner times were often full of loud children. Also be wary that none of the meal packages include drinks, which had not been advertised to us before hence we were hit with a €35 bill upon checking out. Room service also costs an additional €18. The room we booked, a junior suite, was not as advertised. Instead of a double bed, there were two single beds attached with cable ties. Our view overlooked the children's pool, despite us booking a sea view. Entertainment was poor and most options were closed by 6pm (including the pool, games room, bicycle hire). The disco was closed and under construction. Reception staff were mostly young and couldn't care less about your experience. Overall, if you're a family wanting to offload your kids to the games room or pool and guarantee meals catered for them, it's a good option. For anyone wanting a relaxing four-star experience, look elsewhere.

Gaetano Lanza

THE WEAKEST LINK. We stayed here in January 2025. (Returning customers) Great fast check in and check out, the staff at the reception are very efficient, friendly and polite. The room was nice and fairly clean (at the beginning) The break and the dinner was very nice with a good choice of food. The staff at the restaurant were very efficient and polite, we loved how Tatiana welcomed the guests: with a nice smile. The hotel offers a free shuttle bus to the beach, the bus service stops also to few other hotels, this year they had a bigger bus and was no problem to find a seat. The hotel has 2 swimming pool and a nice bar. I would give the highest score if we did not have issues with the housekeeping. The housekeeping was THE WEAKEST LINK during our stay. They barely made up the bed in a very bad manner. The first 4 days they did not sweep or wash the floor, a lot of dust bunnies formed in the room, we had to invite someone in charge for an inspection. After the inspection the room was properly cleaned and dusted off but the following days they went back to the lazy routine. The housekeeping almost never filled up the coffee, the tea and water. The phone in the room was not working. Once we needed an iron-board and iron but since the phone was not working I had to go down stairs to the reception to ask for them. We waited and waited but nothing was delivered to our room so after one hour I went one more time to the reception to remind them about the board and the iron, of course the receptionist was surprised that no one delivered what we asked so he requested again a iron and a board to our room, he made the call while I was there. I went in the room and we waited and waited and waited but nothing was delivered to our room so after waiting one more hour I went, again, to the reception since the phone was not working and I asked if this situation was a joke. The receptionist one more time, while I was present, called to request an iron and an iron-board. Finally after over 2 hours the iron and the iron-board was delivered, I told to the lady that delivered them that we waited for more then to hours, instead of an apologie she blamed the reception that she said never made such a request (the request were made in front of me). When the housekeeping was coming in the room they NEVER knocked on the door prior entry, it was so annoying the situation! We were happy with our stay but super disappointed with the housekeeping and their unprofessional behaviour. We surely will come back at this nice hotel but we hope that the housekeeping will be well trained. (Visited January 2025)

TJ17

Lovely hotel, staff were efficient and very helpful. The housekeeping was exceptional. The room could have done with a lick of paint, but apart from that it was functional and had everything you required. The choice of food choice was wide and varied, something to suit everyone. couldn't think of anything more, pity the hot food was lukewarm, at best which let's down an otherwise excellent hotel. Sort out the food temperature and this hotel would get five stars

Jens B.

I stayed here for three nights and am quite happy about the hotel’s facilities, hard-working staff, good food and comfortable rooms. I am honestly a bit puzzled about the few, negative reviews that can be read here… I would almost believe these people (?) are just extremely demanding or have other motives to be negative and not truthful. I especially appreciated the heated pool, contrary to some reviews there are TWO not one…, the second one can get sunny enough. And the masseuse unblocked my shoulder completely 🥲

André Nesheim

Hotel Barceló Margaritas is a nice and clean hotel, offering a generally good experience. The rooms are decent but show signs of wear and tear. The beds are very comfortable, ensuring a good night's sleep. However, it’s worth noting that the rooms are quite noisy, and sound travels easily between them. The service is mostly friendly, and I’d like to extend a special thanks to the staff in the downstairs bar, especially Juan Ramon, and to those who worked hard clearing tables in the restaurant. Their efforts were much appreciated. The young lady in Ambra pool bar on the other hand was not up to standard. She actively ignored people in the bar by doing other things and often disappeared into the back room. I often saw people give up and go down to the other bar. The breakfast was excellent with a wide variety, though the other meals felt somewhat repetitive. The Christmas buffet was nice and lavish, but unfortunately missing on preparation and quality. Got a raw lobster, and some of the shrimps were mushy so had to throw them away. Overall, Hotel Barceló Margaritas is a good choice for a relaxing holiday, but improvements in soundproofing and meal variety would make the experience even better.

Kirsten Reisdorf

We stayed here a week as part vacation / part work abroad and thought it was a good value for the price. The rooms and space in general was very clean. Our room had a nice balcony looking over the pool area and it was surprisingly still quiet. Enough that we could leave our door open for a breeze during the afternoon while we worked. The sink has a plug and the balcony a clothes drying rack which made it easy to wash clothes during our trip. They offer a laundry service, but it was kind of expensive unless you were just wanting to wash an item or two. There are two pool areas, one is more family friendly and the other is near a cafe area. Despite being fully booked, there was plenty of space in the lounge chairs. Some people left towels to reserve spots, buy it was discouraged by the hotel, so it didn’t create competition for good spots. We didn’t do full inclusive, but just breakfast which was plenty for us. The breakfast buffet is quite large including a station for fresh omelettes, crepes and waffles. There was also a large variety of fresh fruit and vegetables. We had someone with us who had a food allergy and they were accommodating. We also had the avocado toast and a salad from the cafe by the main pool which were delicious. They also offer free self-serve water by the pool and the tables were also nice to work by. You get a card at check-in and use it to borrow a fresh towel each time you need it by the pool. Location is good, it’s about 20-25 minutes by foot from the Dunes or Play de Ingles, but the hotel also offers some free shuttles. Taxis were also very easy to hail and fairly cheap to these locations too. There are plenty of restaurants and cafes within 5-15 minutes walking with nice large sidewalks. There is a convenience store across the street with basic toiletries and snacks. They offer live music and other things each night it seemed downstairs in the lounge area. They also had bingo and other games in the afternoons. We didn’t participate, but they seemed popular. The staff were all quite friendly and seemed to speak Spanish, English, and German in some cases. Overall would recommend to other couples or families seeking a more chill vacation / work abroad trip.

Laura F.

Service was superb. Rooms are rather smallish but comfortable. Views would be better without the blinds. Location seems god but being opposite a busy main road makes crossing the road an odyssey. Still we enjoyed our stay and would recommend you their restaurant/ bar for beautiful views!

Lee Harper

Good location opposite the beach. Room was soundproof from traffic. Room had fridge and Samsung TV to stream from your tablet. Powerful shower. Staff friendly and helpful. No balcony but nice sea view of beach No toilet brush and drying mat from shower though. Supplied coffee wasn't the best

Rick Davies

A little lacking in service. Only one bottle of water provided for a three night stay. Got locked out of lift on second day. Had to have 2 lights changed during stay. Couldn’t get any English stations on tv. Wifi was very good. Meal on rooftop was good and friendly staff.

Jennifer Sheasby

Not a luxury hotel. Bathroom falling apart, shower temperature can't be controlled. Swimming pool was "closed for maintenance" entire stay, no information on when it was open, and never saw anyone doing works. Requested a double bed multiple months in advance but they gave us two singles pushed together, which was very uncomfortable. For the cost, you can get a much nicer hotel. The staff in the bar and restaurant are lovely.

Dáša Barvíková

You can either pay extra for sea view or you won't get window at all. Soap dispensers are falling apart. Nice selection for breakfast, good service. The hotel is by main road. No spa and the gym is not a gym. Beautiful terrace on the top with great service!

L Douglas

Lovely hotel, so close to the beach, couldn’t fault anything just our room card key didn’t work very well but otherwise a memorable stay, Thank you

Steven Reid

Stayed here with my boyfriend for a week from 29th may 2024, on arrival had been around 20.30hrs, checked in quickly and no hassles at all, every quickly and was delighted with to staff at checkin. Self catering room was spotless and had everything you need from TV on wall, large fridge and freezer. All utilities microwave pots plates filter coffee machine kettle cups the lot. Had its own separate bed room and 2nd flood balcony all again had been well cleaned well presented. We had use of Gym / sauna a spa for our trip which was a surprising 1 hour per day. I stayed close to this hotel 5 years ago, were I was disappointed, so to have a great hotel, brilliant staff and the cleaners was fantastic. 100% would rebook to the hotel.

Claire Barrett

Fab place, great apartment, clean, fluffy pillows decent bed, can not fault it Location fab

Craig B

Nice spacious apartment had everything you would need apart from air con, great WiFi (was getting upwards of 60mbps)even in the room. Very clean overall, although the cleaners maybe should sweep and mop the balcony now and then,it wasn't swept once while we were there (10 days) Pleasant staff. Would stay again without hesitation.

Anthony “Triple T” Gleeson

Lovely apartment. Sunbeds by the pool and on the roof. Not far from the beach. No snacks or bar at the property. Breakfast is available for 9€ a day. Normal buffet style. Yumbo shopping centre 10-15 minutes away on foot. Lots of bars, restaurants and shops to browse through.

Kamil

Overall giving a high rating. Super good and smiling staff. Special mention to ladies from the pool bar and Michelle from reception desk. They were really lovely. While the hotel provides all amenities I would recommend a few changes/touches to enhance it. I.e. more plants around the pool and on the balconies. It feels a bit empty and boring. A bit of play with wood, colors, plants, some art on the walls and it could get really great look and vibe of a cosy boutique hotel.

Yannick Block

The rooms are spacious and very clean. The staff is also super friendly and helpful. The beach is also in walking distance, but you probably want a rental car to go to proper supermarkets and restaurants.

Dale Farm

Great place , really loved it ! The apartment was so well laid out, huge and with everything! A lovely terrace to enjoy the sun . The bed was so comfortable. Great bathroom, lots of towels ! We walked to the beach 20 mins , bars and restaurants and shops all within walking distance. Thank you for a wonderful visit , would recommend

Anton Kato

Very friendly service and a great location close to the beach with stunning views.

Philip Abbey

Useful location, a walk from the beach, and a walk from the local supermarket. We had a jacuzzi on our patio and air conditioning in the rooms. We enjoyed the pool each day. Parking at the top was cramped, with spaces too small for the parking skills of the drivers. There was a water leak during our stay from a communal hall ceiling and the staff were quickly on the case. Housekeeping was very kind to us.

C W

Hotel is great, very convenient for public transportation. The entrance is on the side of the building, difficult to find if you are first time visitor and on foot. Better to take a cab. There are restaurants open nearby, but remember the opening times, some only open for breakfast and lunch, and some open for dinner but only after 8pm. Hotel room is showing wear and tear, and some noise from the seaside road, which is a major trunk road to connect Santa Catalina to the south and airport. But terminal nearby can take you everywhere. Overall a great choice if you don't want stay in the resorts or Santa Catalina area. That being said, it is more suitable for shorter stay, for longer stay you need to find some entertainment. After all the TV choice in the room is not great for English speaker or sports fans.

Christian Nussbaumer

I spent just a night in the Hotel but I was pleasantly surprised. I booked this hotel for proximity to a meeting for the next day and arrived later in the evening. There was a queue for checking-in but still it took less than 5 minutes to get my room key. The room looked nice, clean and spacious. Since I had not eaten yet, I decided to go for a quick dinner at what looked like their bar. However, they did have a menu and eating tables, so I ordered some drinks and a Ravioli al a bolognese. I first got served some warm bread with olive oil (yummy), and then the ravioli. Delicious! The staff was amazing as well. Very friendly, courteous and attentive. Everyone I exchanged with throughout my stay excelled at ther job. Check-out was a breeze as well and I can wholeheartedly recommend this hotel. And yes, it's not near any beach or the city but if you complain about this (as some have), I would recommend a course on how to read a map... It's near San Telmo park but not near Las Canteras beach and I knew that before I booked (because I CAN read maps)...

Caoimhe Laird Phelan

I had really high hopes for this hotel in relation to its pricing and Marriott name The staff are all amazing and not to be faulted, cleaning is top tier and cleaners are super friendly and helpful, but it is a bit of a dump Paid extra for the balcony room but none of them have balcony furniture? We’ve had to pull the armchair, desk chair and side table out so we can sit out and enjoy the surroundings AC/heating unit is ancient and just a decoration. Temperature dropped quite low the other night, we called reception for an extra blanket and someone from housekeeping brought up a mattress topper that had seen better days? Don’t understand where that came from Bathroom door always gets stuck to the floor due to the wooden flooring expanding with the amount of water damage from the very shallow shower tray. Also a strong smell of sewerage from the drain outside the gym The gym is lovely, very clean, all the basics you need - 1 elliptical, 2 treadmills, 2 bikes, slam bags 5-25kg, dumbbell sets of 5,7,10kgs and loaded bars varying from 10-30kg Don’t get me started on that breakfast, just don’t bother unless you like cold cuts and cheese - ignore Great location for public transport I can’t lie, right beside the big bus station for transport around the island and some great routes that drop you outside the hotel that go up to the city and beaches for €1.40 per journey There is a primary school yard underneath the balconies💀 if you plan on sleeping in midweek I would bring ear plugs

Charles Mak

Expected much better at this price range. Dark and gloomy. Very run down. Slow WiFi. Air Con loud and useless. Drains in bathroom were very slow and 2 requests to fix were ignored. And that was all in an “upgraded” room due to my Bonvoy status, I hate to think how bad a regular room is. First and last time I stay at an AC hotel.

Abhimanyu singh dagar

Staff was friendly.. Pool water is always cold no matter how sunny outside you will never use it Cleaner were friendly and on time. Yes I heard neighbours scream of sex…room were very thin wall. Internet was okay okay. Shittiest thing is 20 euro per person for breakfast.(are seving melted gold in breakfast) Plenty of cafe behind the hotel cheap as you think.superdino(supermarket)spar only 85 steps away. Definitely visit again to stay there. Highly recommended

Victoria Davis

Fair location up a bit of a hill but not too bad and close to the centre. Rooms are nice and clean there is no air con in the bedroom tho and if you’re down the bottom end the view is crap and it’s a long walk. The further away from the lift you are the worse the view. We had a view nothing like the pictures. So bit disappointing. Pool area nice enough and never struggled to get a sunbed. We were on floor 2 and the noise of the road was noisy at night. I would recommend the hotel but be careful where you are situated.

Wayne Evans

We've booked in for 5 nights as a late deal & on our 3rd night here. Breakfast very good wide selection & choice & fresh. Staff here are very good our room overlooking the bay & the room shower etc is very clean & modern. We are in 405 bit of a trek from check in but it's worth it. Will we come again, definitely a very well managed & run hotel. Tonight is Elvis see video very good

Peter Watsson

If you are looking for a breakfast that makes you smile, you have to come and try mine at the Revoli Hotel. My cinnamon and anise pancakes are light as a cloud and the bacon is so crispy that it melts in your mouth. And if you prefer something more classic, my thin fried eggs are perfect. I assure you that you will not regret it!" The cook with the colorful hat was very nice, I made my morning and he helped me with everything!!

Derek O Gorman

Short Spanish man on reception rude and disrespectful in his manner. Allocated a dirty used room originally in error he didn't apologise Cleaners need to knock before entering your room. TV didn't really work remote not at all 2 other men on reception were very polite and gave us a late check out for free a nice touch. Nice hotel location pool etc but few small things to sharpen up mainly rude reception guy.

Janie McFerran

Stayed for 3 nights. Apartment well equipped. Good pool area with bar. Well stocked shop. Reception and all staff went well over and above all standards and requests. Nothing appeared to be any bother.

Chris

Very nice hotel. Great location, very clean, nice pool area. Great pool bar and restaurant all-day and night. Cheryl, Harrison and the pool bar team are great always a good laugh and very welcoming! Only gave 4 stars as the shower was not that powerful and lost temperature very quickly. Would recommend and will definitely be back

Darragh Gaskin

Hotel was really nice, fantastic views of the marina. Staff were lovely and accommodating. Rooms were well equipped and kept spotless with the cleaners. What made it for us was how genuine and lovely Cheryl, Jen and their staff was at the pool bar/restaurant. They were the nicest staff and couldn’t fault them. Very friendly and welcoming. Will definitely be back. Darragh/Dave x

Hilda Reid

Absolutely superb hotel and location. There is nothing to fault. The staff make this holiday an experience. From when you arrive and have a warm wonderful greeting from Alvora, to the laughter and banter with the gang in the bar, it's just superb. A special shout out to Cheryl, Jenna, Caroline and Harrison who always make you feel at home, thank you. Can't wait to return in Feb.

Dalsgirl78

I’m appalled at the lack of communication from this hotel . They have never responded to my messages and today I contacted them at 2am to advise I couldn’t make my trip as my daughter is very seriously unwell . She is only 15. I did all I possibly could to even change the dates but no availability so this hotel is clearly doing well with bookings . However , they now want to penalise myself a single mother with 2 children and charge me for a holiday I couldn’t have . Disgraceful Please avoid

Laura Kelly

Fantastic place to stay. The apartment itself was clean, modern and spacious. We loved having our own balcony with sun loungers. The pool was brilliant as well. No fighting for sun beds, the odd time you might not get one but oh well. Off out we go! Bar staff were outstanding, really welcoming and easy going. They were so helpful and filled the place with good vibes. Great entertainment evenings too.

Chrissy Kathleen

Just arrived here ..its a nice complex apart from lots of building work going on so parts of complex blocked off ...pool not assessable all blocked of from 5 pm. Pool not heated as advertised False advertising in reference to sauna and jacuzzi .neither of them.are available .so not much to do ..no shops near by unless you want to climb a massive hill which is quite far from complex. Shop.on site , but be prepared for high prices .. Maybe ill be more impressed as week goes on .. But they shouldn't be advertising sauna and jacuzzi when its not available. Main reason we booked this complex

Jill Surtees

During my recent stay at the Blue Bay resort I experienced a mix of positives and areas of improvement .The staff are very friendly attentive and welcoming .The rooms are maintained clean and have a beautiful view of the ocean but are in need of reservation they are clearly run down especially the bathrooms kitchen and jacuzzi .The pool area is maintained well however the drilling and digging all day long while trying to relax on holiday is un acceptable . Its clear the staff are doing their best but the facilities short comings hinder the over all experience ,and lastly the breakfast is very poor it lacks healthy choices and quality.

Claire Keogh

cannot say enough about this Hotel, it's location is superb, over looking the Ocean, rooms are spotless clean and has everything you need for an amazing holiday. The hotel itself has beautiful surroundings, Palm tress, great swimming pool for adults and also children. Jacuzzi, showers and lots of sun beds to choose from . If your looking for a relaxing holiday, Blue Bay Beach Club is definitely the place to stay. I have rebooked for the end of March this year......

Yasmim Ferreira

I loved it, nothing to complain about, attentive staff, wonderful view from the room, excellent place for children, there are games during the day and night, mini disco, etc. I'm already sad to have to leave, but I will come back a thousand times, and I will definitely recommend it, I loved it, loved it! Congratulations to everyone!

Henri Nylund

Outside of the ”Hotel” looks amazing with a view to the ocean. When stepping into the room, you will be presented with a bunch of roaches, mould and moisture damage. Furniture from the 80’s. Sofa is dirty and full on cochroach poop. Room hasn’t probably seen a vacuum cleaner in ages. Not a 4 star hotel. Not even one. Had to change to another hotel on NEW YEARS EVE. A big thanks for the experience though, very stressful one.

CushdelaCush

Spent a week here on a solo trip around the island. Perfect location in terms of amenities/ bus station etc, however the hotel is above a restaurant and next door to a bar so noisy on weekends and most of the day and evenings especially if you're on lower floors like I was. Room are spacious and decor is great with nice lighting, great shower and free mini bar svd water replenished daily which was a great bonus.

Antonina Rybka

The room was very clean and the location was very good. However, the toilet in the room is not separated properly, so it brought us inconveniences. During our stay the water was also off temporarily and it took longer than promised to fix it. The design is quite inconvenient in some parts, there are no drawers, no shelf in the bathroom for storing cosmetics. If the price was half of what we payed I would be satisfied. Otherwise, it does not correspond to proper standards of a 4-star hotel.

Garry Hoppe

Staff at check in excellent Room too. Position of Hotel definitely not good. Entrance is from a dull dismal quite dirty street. My room overlooked the square and park NOISY LOUD and off putting. All.other hotels have their roof terraces open this hotel does not due to Covid-19! No breakfast room. Eat in room so I went to another hotel and paid to eat at their breakfast buffet. I most definitely will not book here again due to the lack of facilities and its situation. My room was very good however I did not like having the wc and shower in the room without a door. Not good if 2 were sharing

Hooman Mostoufi

Avoid this hotel. The hotel is closed at night, you can’t check in until 9:00 AM; I arrived from the airport at 5:00 AM and entrance door was locked and no one answered the intercom or their phones. The entrance is in a single lane side street and you don’t see a lobby or anytime to signal. I would not recommend this hotel AT ALL.

Sachi Kaushik

1st floor, noisy.. Excellent rooms. No breakfast.

Me Me

Nice hotel for a city break, if a little dated. Rooms do not have baths, kettles or irons, but do have good showers and fab hairdryer. Location is very good for shopping and 3 mins from the beach. The sea is amazing here if you're a surfer.

Simon York

When considering the price this hotel scores highly, especially for business and short trips. It is next to the beach (although many rooms don’t have sea view), clean, and good value. Dinner is average (ratatouille is very nice) and breakfast quite good (I appreciated the fresh pancakes and real honey). There is a taxi rank outside the hotel entrance. Hotel pool is quite big for a rooftop pool. Staff are very helpful. Recommended.

Raymond Jones

The hotel is perfectly placed for the large number of beach side restaurants and backstreet bar/cafes. The room furniture was worn but the room was clean and the bed very comfortable. I was in 5th floor and there is no direct sunlight into the room (a + in my book). The staff were very nice and friendly.

Ottilia Hammarlund

Nice hotel! The service was great and the room was also very nice. Close to local bars and restaurants. Many Spanish tourists and the vibe was family-like. The hotel has a cafe and a restaurant with good food, and the pool was clean and closed off from view from others. Truly recommend!

Kathrine Hammervold

We did not stay at the hotel, but we happened to be in Las Palmas for New Year and needed a way to book a taxi to where we were staying in the middle of the night. The lady at the reception was super helpful and friendly, and worked miracles for us. Definitely good service at this hotel

Michael Brown

I don't often write reviews, but I have to praise this hotel, it's so nice. I originally booked bed and breakfast, but ended up having evening meals as well on most evenings, for a discounted price of 15 euros per evening meal with 5 or more. The food was excellent, buffet service, with so much amazing choice, something for everyone i would have thought, with both breakfast and evening meals. The cooked food was warm but not too hot and well cooked. I find it difficult to believe that some reviewers have criticised the food! The restaurant also appears very modern, as does the hotel generally, with generous tropical planting all round the accomodation areas and pools. The swimming pool area is also very modern, with glass screens around the edge and plenty of sun beds. The main pool was warm enough to be comfortable for swimming and very clean. I cannot praise the hotel reception staff highly enough. They were so friendly and helpful. Nothing was too much trouble for them. The hotel is in a quiet peaceful area and no late night noise. There is an area of waste ground just outside the hotel to the front which presumably is scheduled for development at some point, but not at present. There is a taxi rank outside an adjacent hotel and, as others have said, it's only about 5 euros to Meloneras and the beach, 8 euros or so into PDI. I walked down to the beach most days, only about 20 minutes pleasant walk and there is a nice botanic garden to explore on the way (only open weekday mornings) and also the route brings you out alongside a lake called La Charca, which is great for bird-watching, just before reaching the vast expanses of Maspalomas beach.

Anne kelly

Lovely 2weeks chilling at the Calderones hotel. Jet2 advertise as 3* but more like 4*. The service is top class - all staff we met were very friendly and welcoming - especially Marlen, Marjory & Samuel. Food was good, a bit repetitive but as good as anywhere we’ve eaten over the years. The bar service could be a bit slow at times especially when the restaurant is open too, but just got to be patient! The pool area is perfect for chilling out, very peaceful & very clean. A little far from town but made us get our steps in (there is a courtesy bus & a very good taxi rank nearby). Hopefully we’ll be back soon!

Nina Pearson

Nice setting, peaceful, clean and well maintained gardens. Food very poor. Luke warm, lack of choice for desserts, 'Chefs' made us feel uncomfortable by watching our every move. Management need to review their ability to cook. Dangerous, open hot grill to make toast at breakfast, need fresh orange juice and better quality of items. Gym equipment broken and dirty jacuzzi. Pool needed cleaning more than once a week (as was observed). Beds very uncomfortable with springs poking through and beds on wheels. Also chilly in the evenings and no heating available in rooms.

Alexandru Serban

Unfortunately, our experience was impacted by the last-minute change to our booking from Livvo Dunagolf to Livoo Los Calderones, which was communicated to us less than 48 hours before our flight. We had specifically chosen your hotel for its garden and location, so the sudden change was quite disappointing. Although we were offered dinner inclusion as compensation, the short notice left us with limited options, and we felt the situation could have been handled with more consideration. While we appreciated the gesture of including dinner, the dining experience did not fully meet our expectations. Although the variety of options was nice, the fruits were often under-ripe and lacked flavor, and many dishes, while plentiful, seemed to prioritize quantity over quality. The fish, though enjoyable at times, was occasionally undercooked. Given this, we opted to dine out several times and, in hindsight, feel that declining the buffet would have been a better choice, potentially warranting a partial refund. Regarding the accommodation, we appreciated the cleanliness. However, we found the stairs inside the room inconvenient, which made the space feel smaller and more akin to a hostel. Additionally, the walls lacked sound insulation, and we could hear conversations and music from neighboring rooms on several nights. Overall, while the hotel has many positive aspects, we believe there are areas for improvement to enhance the guest experience. We hope this feedback is helpful and constructive.

Vince Lamb

The rooms are a little tired, but in general , all was good. We had a wonderful time and couldn't fault the reception, restaurant or bar staff. They were all friendly and keen to help . I'd definitely recommend it. If I was to be highly critical, the mini bar was annoying. It used up fridge room we wanted and included coffee, tea bags, sugar and water. Rather it wasnt there. Things you'd often get as complimentary. Enjoyed the evening entertainment and the breakfast was good . We didn't have our main meals there , simply because we prefer to visit different restaurants. We would definitely return if the price was right

DJM

10 day stay in the hotel all inclusive early Feb 2025. On arrival reception staff very helpful. Rooms very good modern refurb, views across the rooftops to the sea. Beach 15 minute walk, shops all close by. Food good and varied. Dress code for dinner could be better many rock up in shorts sandals and anything they want. So that could be improved. Staff always pleasant, tidy and efficient. Entertainment usually good. Pool fine nor heated. Spirits on basic all inclusive as usual not up to par with branded but acceptable. Overall excellent well run hotel. Would happily stay again.

Richard Higgott

This stay could have been better. I'll start with the good things. Food has been great with plenty of choice. The location is good with an easy 15 minute walk to the beach. Bar and outside areas pleasant. Free on-site parking and mostly cheerful and pleasant staff. We enjoyed the outside area of the dining room, which was very pleasant and a great escape from the huge indoor busy main room. Our room 433. The shower ran hot, cold, hot cold for the duration of our 9 night stay. We reported this to reception on the first evening. Nothing changed unfortunately for the duration of our stay. The bathroom didn't vent condensation or toilet smells because the white vent on the wall is completely blocked with dust and grime. The trap of the shower had been completely removed and left under the bathroom cabinet. Presumably, the shower didn't drain well enough with it in?? Maids start knocking on bedroom doors from 8.00am, so we started using the do not disturb if we weren't ready by then. Unfortunately, they still knocked! They generally did a decent job of cleaning the rooms but no change of bed linen in 9 days. A big problem in this hotel is the extraordinary long waits for lifts at breakfast and dinner periods. There simply isn't enough lift capacity for the large number of guests staying. If you're on a higher floor with mobility problems and not fit enough for lots of stairs, then be prepared for long waits. We opted for the half board package, but this hotel has some of the higher prices for drinks we've experienced in the Canary Islands. Just beware you will be charged for water on half board even though it comes in their own plastic bottle presumably filled at the hotel?? We had a couple of unfriendly encounters with the hotel security staff who patrol the main gate. It's been our first hotel that feels it needs permanent security at the main entrance. This hotel was our final hotel of a 6 week grand tour of the islands. This was our most expensive hotel, it was also the worst.

Jamie Head

Stayed here at the beginning of December. Really enjoyed my stay here. The rooms are big with everything you need. Ice cold fridge, safe for your valuables. The bed was lovely and comfortable. The balcony here is massive and nice to sit out on in the evening as the sun goes down. The hotel overall is very clean and well looked after. The swimming pool could of done with being warmer. There is a nice spa area next to the pool. Table tennis tables free to use throughout your stay. The evening food wasn't the best but always different stuff each night. The hotel is situated in a very good location. Local buses run right from the road so don't have to walk miles to get a bus. Shops are a 2 minute walk. There is parking on site but not a lot. Was full everynight. Evening entertainment every night. The lifts are slow and skip floors before coming to your level. There is only 3 lifts for the whole hotel which I feel isn't enough for the size of the hotel. I would come back to this hotel again.

Adesola

Where do I start - this will be an honest, lengthy review. First of all, the hotel is in an amazing location. I would rate the room 5/10. Pros - it was spacious, decent balcony with a nice view at night and it had a long length mirror. Cons - the air conditioning was weak - you only felt it when you were stood under it. At night we were very hot; Ventilation in the bathroom is also terrible; Lighting is horrendous - there are 2 side lights, 1 dim lamp and a normal lamp - there was not a main light which seemed weird to me; the shower pressure was good but at random times it would go boiling hot; you can hear the people in the next room - i knew when they woke up and opened their balacony door, they don't offer a free iron (I've never been to a hotel even out of the UK that doesn't have an iron) and instead had to pay for the services. Having said that the housekeepers were so friendly and I was told the ironing would be done within 2 days but was done with an hour. Tina who was at the desk was amazing and friendly - I hope everyone meets her when they check in! She makes you feel really welcomed and went the extra mile with my reservation at a restaurant, thank you so much! The bar staff very friendly and welcoming. The entertainment isn't the best but it's something to do when you don't want to sleep or would like a drink with background noise. Unfortunately, I really wanted to like the hotel but each day something would come up and I wouldn't recommend this hotel to anyone going to Gran Canaria

Alan McNamara

This was our 3rd stay at the Gran Canaria Princess. It is a fantastic hotel, the staff are always friendly and helpful. The food choices and quality are excellent. The rooms and hotel generally are always clean. The nighttime entertainment is very good. Looking forward to going back again.

Stéphane Marthe

I stayed in a superior studio, fully renovated. Awesome place! Wonderful staff! There was a lot of work for renovations during my stay, was not too.disturbing, place will look very nice when all works will be done. Restaurant at the Miraflor was not finished, I had to go to the Rondo, which is just across the road. Good quality of food and beverages.

R. Siny

Absolutely incredible. The renovated bungalows are just perfect. The staff is extremely helpful, patient and friendly. One can immediately feel that the place simply has a good vibe, and that its employees come to work with a smile and enjoy their shifts. The two weeks we spent there was exactly what we needed: a sunny, quiet, friendly and remarkably pleasant holiday. Will definitely return to Miraflor.

Timo Lehto

Stayed in one of the older bungalows. Like everyone else says these are pretty outdated furniture wise. Ours had big brand new TV with Miracast and decent quality wifi already although we were all the way in the back. About half of the bungalows were done mid-Feb. Looked like the renovation started from the south. They seemed to re-do all the surfaces so this is definitely more than just a facelift. There was some construction noise during the day but nothing crazy. In the adults only area everything seemed brand new. The pool area renovation is complete, very well done and there were plenty of free loungers every day although they were sold out. There is one big cold pool where you could swim, one a bit smaller heated pool and the kid's pool. The restaurant seemed like it could open within a month. Breakfast, lunch and dinner were still at Rondo across the street. Typical four star hotel food, the freshly squeezed orange juice and on request prepared omelettes & pancakes were a nice surprise. The breakfast grill team was very friendly and entertaining every morning. Had a car and was able to find a public parking spot easily every day in the area. Not sure if the free access to the gym is going to stay but at least for now you were allowed to use the Stark gym in the Rondo building. Brand new gym with everything you could hope for. Overall a very peaceful and positive experience.

robert beveridge

When we arrived no electrical appliances worked in the room but was repaired withing a day.The place is a building site with the swimming pool closed off. We are allowed to use the swimming pool across the road but nobody is allowed to use the umbrellas because there is a LITTLE wind. The pool guy who works there has serious anger issues and is very rude. The food is not the best and is barely warm, we ended up eating out most nights.

Anna Thompson

Staff members EXTREMELY rude. Making comments about customers who are staying here is very unprofessional. As for the rooms they are extremely outdated! Don’t waste your time coming here.

Dunja Zivanovic

The hotel has a nice concept, and the rooms are very spacious. However, there are several areas that need improvement: 1. Cleanliness Issues – The hotel is not well-maintained. Room floors were never cleaned during my stay, and I had to request a sheet change after three days—otherwise, it seemed like they wouldn’t have done it at all during my six-day stay. The pool area is cleaned in the morning, but throughout the day, it becomes noticeably dirty. 2. Unreliable Shuttle Service – The hotel advertises a shuttle to the beach, but our experience was frustrating. When trying to return from the beach, I called reception for pickup instructions and was told to wait near some camels. We arrived 10 minutes early, but the shuttle never came. After multiple calls to reception—where they kept telling us to wait longer—they later claimed the bus had arrived and even had a photo as proof. However, we had been waiting for over 20 minutes, and there was no bus in sight. Instead of acknowledging the issue, the receptionist argued rather than offering an apology. 3. Noise Issues – The sound isolation is poor. In the mornings, noise from the streets is quite loud, making it difficult to sleep. Overall, the hotel is quite noisy. 4. Renovation Quality – While the hotel has been renovated, signs of wear and tear are already visible. Many elements from the old hotel seem to have been recycled, which affects the overall quality and appearance. In summary, while the hotel has potential with its spacious rooms and concept, the lack of cleanliness, unreliable services, and noise issues make it difficult to recommend. Some improvements in housekeeping, service reliability, and soundproofing would make a big difference.

Stéphane Marthe

Was staying at the Miraflor with half-board but had to go to Rondo because Miraflor's restaurant was under construction. Check-in was in Rondo as well. The staff is really friendly and helpful. One of the best I've ever seen. Good quality for food and beverages. Had a great time there.

Jens Brand

5* holiday experience in the newly renovated modern 4* HL Rondo I don't know the old Rondo and therefore this review refers exclusively to the completely newly renovated new Rondo. I also find it difficult when people keep writing about how it used to be. The fact is that the hotel has arrived in the here and now and I couldn't imagine a nicer place to have a great holiday on Gran Canaria. As soon as you enter the lobby you are greeted by bright colors, natural materials and a modern freshness that always seems warm and welcoming. The tables with the large stones, the taut ropes, the open - always round shape - simply invites you. At reception we were greeted by two great employees with a delicious cava - Alisya and Melanie made sure with their smiles and infectious positive attitude that after some initial difficulties we got the perfect room for us - despite the hotel being almost fully booked. Thank you very much again for that. Even after that, the two of them, as well as all the other colleagues, were always there for us with help and advice. There is a free shuttle bus that goes to Playa del Ingles twice a day and once in the morning to Maspalomas. It is a large coach and since it starts its route at the hotel, we always got a seat. Then we went to breakfast the next morning and it really was a small sensation. We were greeted again with a great smile, this time from Pilar - who took exceptional care of my coffee needs. Again, a big thank you for the great, delicious latte macchiato. Then the incredible selection of high-quality local specialties at the breakfast buffet. Salami, Serrano ham, liver sausage, cooked ham, countless different types of cheese (cream cheese, Brie, hard cheese, Gouda and Emmental), freshly cut fruit, various types of sparkling wine, a large selection of bread and sweet pastries and so on. But the best thing was the egg station with Chef Rodrigo. He had everything under control at all times - even when there was a big rush, he didn't get hectic, but always prepared the requested dishes with lots of love and professionalism. You should definitely try the Tostada con Tomate. It is freshly roasted on the grill after you order it - simply delicious. Of course, the buffet also has ready-made fried eggs, bacon, beans, Spanish omelettes, etc. But the short wait is definitely worth it. There are plenty of representative photos of the hotel on their website, so I've only uploaded a few of the breakfast and the great view of the sunrise from our room. Next door in the large fitness studio you can also use the sauna - during the day there are delicious ice cream and snacks from stylish food trucks above the pool. The pool seems small, but there are 2 jacuzzis and the great loungers are really comfortable. The pool bar serves good cocktails until late in the evening and always a nice chat. The quiet rooms are lavishly large, modern and lovingly furnished. The large TVs can be easily connected to Airplay - so you can easily stream your favorite TV Shows or similar from your iPad to the TV. There are also plenty of German and international channels. The bathroom is just as lavishly large - my only criticism is the shower partition, which is about 30cm too short - so you regularly flood the bathroom when you shower - even if you're careful. It would also be cool to have a bar of soap on the large washbasin. Yes, there is a dispenser in the shower. But I personally find it more thorough to wash my hands with solid soap. And maybe a local provider can be found here too. For me, that would raise the already very high standards a little. For me, the new Rondo is a total success. As I said, I don't know the old one. But here you can see how you can breathe fresh, modern life into an aging hotel with a lot of love and passion. We'll be back in February - then with half board. The same room has already been reserved and we're looking forward to trying the evening meal - hopefully a la carte again. Until then, a big thank you to everyone for the great holiday. A truly 5* experience

Natasha Leigh

Lovely hotel right in the centre of the hustle and bustle. Very clean and nicely decorated Friendly staff, next door is very lively so nice to hear the music but still relaxing Willy at the pool bar made our trip by making the best cocktails… thankyou Willy for being so great it’s been a pleasure

Lorraine

Great staff in all areas of the hotel great customer service room was great cleaners also . Nothing to much trouble .only thing we found was on a Friday and Saturday hotel next to it pool party music was pounding couldn't relax however best service and facilities we have stayed in for first time as stayed in other hotels on previous visits but will definitely return loved out stay.

Nijolė Vrubliauskienė

I could give it 5 points for friendly and polite staff. However, the bathroom spoilt it all. We did not come here to ponder about domestic problems, but we had to due to unexplicable puddles of water collecting on the floor and around the sink We soon saw that the stronger the water stream , the better it falls into the sink and bathtub. A strange habit to be developed in a country which puts lots of efforts into fresh water production. I am adding a couple of photos. The first shows a damp hole between the tiles The second, in addition to the towel we used to collect the water from the floor, shows the door trims swollen from water. Their lower part must have been replaced often, as the cut mark shows. To crown it all, our complaint was met with a promise to clean it. Well, it was cleaned mornings, but how about water puddles every night?

Loes Lambooij

Plus points; Large rooms, very clean as well. Small hotel, so not many people. Bath & shower: hot& good water pressure Minus point: no changing cabins by the pool & limited opening hours of the pool (10-18)

Laura Alzate

Normal range hotel. Very clean and nice staff. The food was good. A lot of variety. Of the three LIVVO hotels is the smallest one and the furthest away from the water park & the beach. It's still walking distance so it's not a problem. Good for families... Taurito is not to big and you have free entrance to the water park, which is very fun.

Sheila Cronshaw

The room lacked basics, such as mirror over desk area. No sockets there either. No kettle or iron (request for deposit). No tea/coffee in room. We got a kettle, with deposit, but then no cups. So brought some up from restaurant, but was told we couldn't do that, as we need to use paper cups! So, we had to hide cups in room. To stop room service taking them! Room was tired and in need of refresh. Largest towel was not bath size. So that was irritating. We had 3 people in our room, and therefore 3 beds. But we kept having to tell them, to be able get correct number of towels and glasses. There were no extra pillows in room, and they were very flat. So asked for 3 more sets, received 1 more pillow. Chased, but never received the others. Food was not good in our first few days. Over salty, boring choices. Improved a little, later in our 10 day stay. So assumed they had a handover in chefs. Didn't have any cold meats/cheeses, salads etc, as set out open, with lots of flies around. I personally was stuck to find good, healthy options. With salad off my list. Resort is maybe OK for people with small children. But we were a group of 3 adults and with no entertainment or late night choices, it didn't suit us. The Grill Taurito bar on the beach was our only place at night. The hotel 'piano bar', never had the piano uncovered. Lacked any atmosphere, and bar closed early. Even inside the bar at night we had to ask for our drinks in a glass, or you got them in a Pepsi paper cup. Absolutely confused as to how it can have 4 stars.... nowhere near! Wouldn't return.

Jack White

Had a lovely stay and would recommend. However I would advise renting a car unless you are looking to solely relax by the pool. The hotel is situated in a valley. There is not a whole lot in the valley to do, it's mainly other hotels, and a water park. There is no restraunts or bars in the valley, only those of the hotels. There is a communal entertainment area in the centre which is shared by a few hotels under the paradise brand. Along the coast to the west is Puerto Mogan which is beautiful, lovely beach lots of places to eat and drink. A very nice small town. To the east is Puerto Rico which has a whole lot going on and is great for shopping and nightlife. We used the hotel as our base for breakfast and usually dinner. We went out during the day in our rental car and visited everywhere and anywhere over 10 days. Food was ok. Wouldn't say it was incredible but it was more than enough with decent choices. Not a lot of vegetarian options, but that seems to be a Spanish thing. Everything has meat or fish in it. I would recommend Costa taurito to people but would strongly recommend a hire car. There is a bus service that runs but I like to come and go as I please.

Carl Semple

Lovely hotel in a great location, nice quiet street but a short walk to everything. Staff were all great, all very friendly and helpful. We had a south view room which got plenty of sun on the balcony throughout the day and the room itself was large, tidy and clean. Beds were very comfortable and there are even different pillow options! TV in the room allows you to stream from your own device which was a nice bonus. Breakfast was delicious with plenty of options hot and cold, and available until 12 noon. Will definitely be staying here whenever we come to Gran Canaria! Would highly recommend

Andrew Brown

This is a fabulous adult only hotel. Worthy of the reviews given. This was our second visit opting for a suite over looking the pool on floor two. The rooms are spacious and very clean. Staff are so discreet and friendly. The breakfast is lovely but crucially is over an extended period until 12 which creates the most relaxing ambiance. Nice to see a few new faces with trainees being introduced to the team. Hot plate team were really good so charismatic . The sun always shines and the team never stop smiling. Sad to leave but we will return.

Richard O'Reilly

Great hotel with fantastic staff. They held a social event on Monday evening where the manager and staff come out to talk to you (with glasses of Prosecco) and they were so lovely. Rooms are fantastic and clean and breakfast was great (Lunch was great too) Cannot rate highly enough as we have been to PDI several times and hands down the best hotel we have stayed at. It also the little touches like gowns and slippers in the room that make you feel a valued Guest.

Mark Mansell

One of the best hotels in Maspalomas. With one caveat. It's a bit pricey for b&b . I paid £200 a night. Designed in an art deco theme with lots of soft edges and curves it is really pretty. Breakfast is substantial and varied. Rooms have a small kitchenette . The place is constantly maintained to a very high standard , a small problem with our shower was resolved immediately. The Staff are very friendly . There is a poolside snacks bar serving reasonable price food. The check Reception is 24 hours. The Reception staff are great, helpful and friendly. Highly recommended.

Peter Hunter

Stayed at this hotel three times now, When I was young I never dreamed that I would go back to the same hotel three time... The rooms are very comfortable, I have always paid to stay in the higher levels, with the upper level you get a slight sea view. The location is very good. The breakfast is very good, always well topped up, although coffee could be a bit better, machine may need it's settings looking at! Rooms have a great shower, very clean, comfy bed. Big telly.. A great hotel.

Nadeem Rehman

The staff was very very friendly and supportive. They allowed my son to play a very expensive Piano but off course on one condition if he knows how to play? Very generous and helpful staff always checked for us if Chicken was Halal or not. Very clean, very cozy and very decent hotel. As we stepped into the hotel our faces brightened up. It was a good holiday booked with Jet2 Holidays.

Dee Ryan

Vert nice hotel, very clean, rooms are spacious. We had a great view of the sea from our balcony too! The staff were very polite and welcoming. I also received an unexpected special complimentary bottle of bubbly as it was my Birthday and a lovely note!

Arron J. Clarke

Great place to stay .if u go for a week u might be bored after 3 days so I advise renting a scooter or car to venture out to other towns around the area. I recommend this resort and if u have children then it's a must. The safety for children is excellent.

Francisco del Rincón

Good hotel in general, specially pricewise. Food was hit and miss , you could tell they recycled quite a lot from previous days. The food was normally not warm, that s something to look at but there was at least 1 or 2 mains that were always pretty good and a lot of variety. Waterpark was small, but entertaining. Water was veeeery cold but I guess that s what you get in January. The need more people in reception, 1 person at day time was not enough. Overall good place to stay, the area was really nice cut through a sort of mountainous valley with a lovely black sandy beach.

Oliwia

We stayed at this hotel at the beginning of December to celebrate our anniversary. The weather was surprisingly hot, which was a big plus, and the location is ideal for anyone looking for a relaxing getaway. There isn’t much to do in the surrounding area aside from mini-golf and bowling, but the free entry to the water park (you just need to give your room number) was a huge highlight. Another positive is that the beach is only a 3-minute walk from the hotel, making it easy to enjoy the sun and sea. Our room was spacious, and the air conditioning worked really well. However, the room is definitely showing its age and needs refurbishing—paint was peeling off the walls, the bathtub was leaking, and, unfortunately, we found cockroaches in the room, which was a major downside. This was a major disappointment and left us feeling uncomfortable during our stay. The pool area was nice, however the water was freezing, making it hard to enjoy even in hot weather. If you wanted to use the spa, access costs €25 during the day or €70 after the opening hours, although the gym is free which was a nice touch. One of the most disappointing parts of our stay was the reception staff. They were unhelpful and seemed uninterested in assisting guests. When we asked to change rooms because we’d paid extra for a sea-view room but could barely see the sea from the 1st floor, they refused to help, saying, “Technically, you can still see the sea.” Whenever we asked them anything, their response was usually, “I don’t know, sorry,” which was incredibly frustrating. In contrast, the bar and restaurant staff were lovely and worked hard to make guests feel welcome. The food was decent—nothing amazing—but you could always find something to eat, though it was a bit repetitive. The drinks selection for all-inclusive guests was extremely limited, which was disappointing. Other issues included very poor Wi-Fi, which barely worked, and unreliable lifts that were painfully slow. Overall, while the hotel has some good points like its location, the free water park access, and friendly bar and restaurant staff, the negatives—especially the state of the rooms, the unhelpful reception staff, and the cockroaches—make it hard to recommend. It wasn’t the worst stay, but I wouldn’t return. With some improvements, this hotel could be much better, but for now, I’d suggest looking elsewhere.

Elena

My husband and I just had an amazing week away. The hotel exceeds expectations and looks even more beautiful inside and outside than on the pictures. The views from the room and poolside are magnificent! Gliria Amadores has everything you need for a peaceful relaxing holiday. The Spa is amazing too! Just avoid weekends when it becomes very busy. Nice choice of food in the restaurant. And the staff is very friendly and helpful!

Nicola Thornton

We had an amazing day at Gloria Palace. On arrival in the buffet area we were welcomed by a delightful staff member called Patricia, who welcomed us with her kindness and smile. She was very attentive and led us to a fantastic spot to enjoy lunch, with breathtaking views of the sea. The food was superb, and the service was excellent, making the whole experience unforgettable.

Dawn Bennett

Our first time staying here, we are just leaving today, the hotel is lovely and calm, plenty of sunbeds, no need for early sun bed wars, the family pool has activities, the room was very clean, and you had fresh water every day, also at the bar you can help yourself to cold water. We ate at the snack bar once, not bad prices food was nice. we stayed bed and breakfast, loads of choices and plenty of table. Staff where lovely very friendly and polite, nothing was too much h trouble, we was given free pool towels at reception on check in. Added bonus. Would stay here again we had a lovely stay.

S. D.

Stayed here in 2017, 18, 23, and 24... it keeps its beauty, splendid views, hospitality, and the whole premises. Day and night all around the hotel is so safe and tranquil. Lovely people staying here and very respectfully in their own fun and relating. Nothing is too much to ask of staff, well within reason folks. I can 💯 % recommend staying here. It is always best to book directly with the hotel for better prices. Go and enjoy 😉!!!

D. Jus

Great place to stay with a family, easy access to two nearest beaches. Staff at the reception was very helpful, the entertainment in the evening was very good every night. It was a very good value for money, big selection of food for breakfast and dinner. Rooms were cleaned everyday. There were two outdoor pools, the water was perfect for a swim in December!! Highly recommended place!! We are going back next year!!

Therese McNamee

Hotel A very bright and open reception area. The staff on reception were very friendly and super helpful. Our sea view room was lovely with a fab balcony area. We loved the panoramic bar area on the roof. Antonio was an excellent bartender and made a lovely aperol Spritz. The pool bar was not a favorite. The waitress was a bit short with me and removed my umberella because she said it would blow away! The dining area was very well laid out but food could have been better and the egg chef burnt the underside of the eggs every morning. I did appreciate the evening entertainment. All the acts really tried hard and were entertaining. All in all a lovely week spent here and the weather was amazing for the week.

John Matthews

We booked a two bedroom apartment with a sea view. We got a twin room with no view. They wouldn’t move us to what we had booked and had in our confirmation. The front desk receptionist was useless and refused to give us what we paid for. So be very careful when booking this place. The spa team , pool, terrace , house keeping and restaurant staff are really nice people and so friendly. Shame the management and front desk don’t follow suit. I can’t imagine how this place functions in summer when it’s got young people. Food was ok in the restaurant. Snacks were never provided when he had paid for them, another nonsense on their confirmation. Children came in with elders when it’s meant to be adult only but the staff let them in.

Mark Tudge

Upon arrival, hotel looks clean and tidy, reception staff very nice and helpful. Dinner on arrival was disappointing after a long day of travelling, though I am a fussy eater. Got into our room which was nice and the bed is quite comfortable, tea/coffee making facilities provided, tv in the room with 5 English channels. En-suite is nice , but if a squeeze to get in shower but the drain does give off a rotten vegetables smell so we kept door closed. Balcony is a good size, we had a first floor room with a view of the outside dining area and the hotel opposite. The bar staff seem rude and not that friendly. If you like the noises of cockroaches and crickets then they’ll keep you up all night, so I bought some earplugs to try to help, I did tell reception and they said they’ll look into it. We didn’t see any bugs while we were there though but it was annoying when trying to sleep. The roof terrace for sunbathing is great, we were up there every day.

Raquel Gutierrez

The perfect place to rest and relax. The staff was really profesional and friendly. Nathalie from Coco-Loco Bar with her special vibe made our pool time an amazing experience. The spa is fantastic and very complete. We will come back

Trinity M

Wonderful place! I spent a week here in August 2024. Room was fresh and always clean, food was good and various, the security during the night hours was guarding the entrance. Amazing location! But the best about this hotel was STAFF! Maria and Africa at the reception were AMAZING! These women made my whole stay: always cheerful, always polite, they helped me to solve my issues immediately. First, they helped me to get a room with the better view (they did not get irritated that I was so picky), then gave some recommendations on local restaurants, another day helped me to build a route around the island. Moreover, at the end of the stay I felt like we got friends. They are simply amazing, attentive and always having a warm attitude towards guests. Thank you one more time Maria and Africa! Nathalie at the pool bar is making the best cocktails! She is very skilled: I would usually ask for alcohol-free ones and some were not on the menu but she would always fix it the best way. Nathalie was also always very attentive, always having a small talk with guests with the smile. Thank you, Nathalie! In general, the hotel itself was good. Everything here was made for the guests favour. But again, the best about the hotel is the people working there. Just because of them I want to come back here again! Merry XMass and Happy New Year! Tatiana

Mike Slapper

We’ve been staying here for 30 years. Something always brings us back here. Having said that the food lets this place down. It’s not as good as it used to be. Plus the only hot food that you can get is from the ‘cooked to order’ hot plate. The chef always uses lots of oil & salt, but at least it’s hot. Everything else is a buffet & barely warm. Perhaps I’m more critical than most. It’s just that for me hot food should be hot & NOT barely warm. We found ourselves going out to eat to the local restaurants to get a descent meal on several occasions even though we had paid for half board. The staff are great though.

Susan Briggs

Food is good lots to choose from. The room is quiet if you keep your balcony door shut as there's music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful. I had a massage in the hotel, which was excellent. If you go at a special event time the noise in the jumbo centre can be loud and last way into the early hours of the morning. But they can be very good, so join in. On your second visit. You'll be given a dressing gown and slippers to use and an invite to a cocktail event. I was going to go again, but it has gone very pricey, nearly doubled in price, which is a shame. But it's still one of the best hotels I've been in

Kyle Stimpson

A very well maintained hotel. The rooms are kept very clean and tidy. The pool area is a great sun trap. The hotel is located right next to the Yumbo Centre and with the back gate it takes seconds to be right in the centre. Stayed as B&B as the food in the hotel isn’t at the star level of the hotel. The breakfast is adequate but not outstanding Have stayed at the hotel numerous times over the years as it’s a great hotel in a great location. It’s even better now that it’s adults only

Denise Barclay

Staff amazing could not do enough for you. Food average not 4 star food. Breakfast best meal of day and salad snack bar at lunch time. It in my opinion needs an overhaul as looking very tired. But we had a lovely time met some lovely people and if I went back to gran Canaria would stay again if price was right

Ruth Smith

It’s the second time we have stayed here, all inclusive, and we would highly recommend it. The hotel is clean, comfortable and in a great location, the food is good, always fresh and plenty to choose from, but best of all, the staff are brilliant! We saw a lot of the same staff from last year; they are friendly, fun and welcoming and nothing is too much trouble. You couldn’t ask for more.

Hannah Smith

A fabulous trip made better by Claudia and Luke two outstanding animation team members. All animation team were brilliant and build a great rapport with the children. Drinks were brilliant. Entertainment each evening was good and the heated pools meant we could enjoy the pool even on cloudy days. Our second visit and we hope to come back!

jacqueline cotton

Just back from a long weekend and it was fabulous. There was 13 of us for a birthday celebration and I couldn’t fault it at all. We booked self catering and on arrival we were upgraded to all inclusive. Every one of the staff were friendly and couldn’t do enough for us. The food was varied every day and plenty choice to suit everyone. The entertainment during the day was great fun and the two girls Amanda and Sheila really made an effort and our youngsters (late 20s )made the most of it. Participating in almost everything. It is a bit out the way but as we were only there 4 days it wasn’t a problem for us. We went into town for dinner one of the nights and the food was better at the complex. I would definitely recommend these apartments and some of the girls are going back with the kids

Martina Beňová

I used to really like this hotel. Every year, I would spend several weeks here, and until now, I was always satisfied with my stays. Unfortunately, what happened this year has been incredibly disappointing. During my stay, the cleaning staff repeatedly stole personal items from us, not just small items like cosmetics and clothes, but also important documents, cash, and even computers. I filed an official complaint with the hotel reception after the thefts, but to this day, I haven't received so much as an apology, let alone any compensation. This kind of approach is unacceptable, and I can no longer recommend this hotel to anyone who values their personal belongings and safety.

Janet Blackwell

Spacious clean rooms and bathroom with good supply of towels. Staff were really friendly especially in Joey's restaurant. Plenty of choices in restaurant and you could microwave if cool. Pools clean and supplied towels too. Just a shame out of town and bus only ran once a day

Magnus alexander

This apartment was not clean when we arrived and they did not clean it for 4 days. There was even a cockroach outside our door. Even the plates, forks and knives needed to be cleaned by ourself when we got here. The apartment was old and there was a nasty smell from the toilet. I wont visit this hotel ever again

Caroline T

Our stay at Marina Suites was nothing short of amazing! This was our second time here—nine years after our first visit—and it was just as fantastic as we remembered. The attention to detail is truly excellent and made our stay splendid. Beautiful marine theme throughout – the nautical design creates a unique and relaxing atmosphere. We will definitely be back again! Highly recommend Marina Suites to anyone looking for a perfect getaway in Puerto Rico.

Carl Griffiths

Been coming here for 5 years. Two or 3 times per year. Just waiting to board a flight back home and have already booked to come back in two weeks for the wife’s birthday. Fabulous location, brilliant, friendly staff and a very relaxing holiday. You will definitely not be disappointed. Highly recommend.

Allan Mortensen

I just spent an incredible week at Marina Suites, From the moment we arrived, we were welcomed by friendly and attentive staff who made sure every detail of our stay was perfect. The rooms are spacious, well-designed, and offer breathtaking views of the ocean. The highlight of the hotel has to be the infinity pool, which provides a stunning view of the Atlantic Sea, especially during sunrise and sunset. It almost feels like you’re swimming straight into the sea. I highly recommend the breakfast at the hotel. There’s a wide selection, but their homemade omelet truly stands out! It’s freshly made to your preference – Definitely a must-try if you’re staying here. The pictures speak for themselves, but they don’t fully capture the relaxing and serene atmosphere of the place. The pool area was always clean. It’s the perfect place to unwind with a drink in the hand and enjoy the sun. The hotel’s location is also ideal – close to great restaurants, shops, and scenic coastal walks. I also recommend "El Puerto" the restaurant at the hotel, it was good, and there was a great atmosphere. Overall, I can highly recommend Marina Suites if you’re looking for a place to relax and enjoy a holiday with high comfort, excellent service, and stunning views. Thank you for an unforgettable stay, Marina Suites! I hope to return soon.

Cristin Larkin

The suite we booked was one of their Select Suites on the sixth floor and it was really great. The the bed was big and the bedroom roomy. There was plenty of storage for clothes and shelves for bits and pieces. The bathroom was clean and never once smelt of damp, the ventilation in there was great. And again, plenty of shelf space for our things. The lounge and kitchenette area was spacious and served its purpose excellently. The balcony was fantastic, with sturdy seats, a towel railing and dining table and chairs. The view was great and the sunsets each night impressive. Housekeeping were keen and left the suite looking great on the days we had them in. Actually, all the staff we dealt with were fantastic, approachable and very helpful. The infinity pool was really lovely to use, with a great view of the sea with its busy comings and goings of ferries and boats. The two downside of the stay were 1) the amount of poolside loungers being reserved by other guests and their towels. Despite hotel policy against this behaviour, there was no enforcement of it. 2) while we did not have breakfast included, the food we did order was OK. We had lunch on two of the days and we made use of their BBQ evening. But to be honest, from our own experiences, hotel food on the Canary Islands has always been a disappointment.

Rodney Kernohan

I have visited the Marina Suites for well over a decade, this accommodation never fails to impress me. From check-in to check-out, their dedicated staff look after every guest. The primary reason I stay at Marina Suites is because of their guest support and hospitality services, the hotel’s ideal location, their stunning infinity pool which is perfect for getting in a few lengths and the spectacular views from of the ocean or marina from every suite. Prior to traveling, their reception staff go out of their way to contact you by email to help and offer assistance with express check-in information as well as arranging professional transfers if required from and to LPA Airport. If you have been sight seeing, walking or lazing by the beach or pool, there is nothing like a lovely drink in their hotel bar before bedtime. Their Breakfast service offers a delicious selection of hot and continental food options all served at their well equipped pool bar restaurant. Lastly, I would like to commend the hotel management for the way they manage and maintain this property, it is spotlessly clean. If you have never been to Southern Gran Canaria, Mogán or Puerto Rico, look no further; the Marina Suites will not disappoint you. God Willing, I hope to return to this island and to the Marina Suites someday again.

Reg Botterill

We spent 10 days in mid January at this very nice hotel. It far exceeded our expectations in just about every way. It is a very big hotel that is situated just 150 meters from the beach. It has great cub appeal. We were fully inclusive and the food was well beyond expectation. Multinational range of dishes and lots of food fresh cooked while you watch. The hotel was spotless, there seemed to be a non stop cleaning going on, very discreetly. The staff were very helpful, well mannered and seem to be able to manage just about any language. The rooftop solarium and bar is huge and offers marvellous views over the area including the sand dunes at the end of the beach. There are far too many things, that is possible to do in the area, for me to mention here but it really is a special area. The list of facilities in the hotel are extensive and much better described on their website than I could very manage. Thank again to all the staff for helping provide a great holiday

Vicky

Lovely hotel, which is nice and central. Great selection of food to choose from throughout the day, the only thing that it lacks is a selection of bread. Staff are very attentive. The reason I gave a 4 ⭐️ is because the lobby bar wouldn't open until 9pm and it was too cold for the outside bar

Orlagh Boyhan

Very disappointed for a 4* hotel. The room was very old fashioned with cheap drab brown covers on the bed. My bed had a mattress topper on it which kept sliding off. The pillows were very narrow and so cheap. The filling kept moving around inside the pillow. There was an awful smell in the bathroom, like waste smell coming back up the drains. No shampoo or conditioner in the bathroom, just a soap dispenser in the shower. No shower caps either. The "spa" was awful. The jacuzzi was FREEZING and not working, none of the jets in the pool in the spa were working either, the sauna was not hot at all and was just 6 plastic chairs in a room, not a wooden type sauna, no steam room, the loungers were not heated as per the description either. The "spa" was a huge disappointment and was basically just a small indoor pool and thats it because nothing was working. No umbrellas on the rooftop pool area for shade. I didn't see any umbrellas at the main pool area but I did see poles for umbrellas so maybe if you ask you can get an umbrella but would have thought these should have been up without having to ask. For a 4* star hotel I expected MUCH better facilities. It's a 3* at best.

Simon Oelmann

The hotel met the expectations with respect to the value-for-money ratio. There was a good variety of food at breakfast and at dinner. Even barbecue was available for dinner on most of the days. Several kinds of cakes and ice cream were also offered as dessert. On some days there were singers at dinner, which sang folk songs while playing a kind of guitar. On the other hand the dishes were too often not clean, so you have to be careful when taking a plate or a glass. The food was sometimes nearly cold and sometimes sufficiently warm. The waiters are friendly, but some seemingly speek only Spanish. I received 3x the wrong drink instead of the one I ordered. Lunch starts at 8:00 am, which is a little bit late. Many of the tourists in the hotel are retirees. The beach is not far, but you have to walk down long stairs. There is a bar on the ground floor, where some live music is played in the evening. On the roof is another bar, which is opened until midnight and where some games are played with the guests (Bingo and some kind of quiz when I was there).

Hannah Crutchley

We had a fabulous holiday here last year in July! We paid 750 each which for the experience was more than worth it, people moaning saying the hotel was shabby is not true. Sounds like they are expecting the Ritz but paying a low price for it. Its a 4 star hotel. The staff couldn't do enough for you, the food was really good with regular bbq and theme nights. The outdoor seating area was nice and the staff worked really hard. We had a lovely room overlooking the dunes which we had not requested but were really lucky to get. The rooms weren't shabby either they were clean and a decent size and the bedding was nice and neutral and much needed powerful Aircon available. Also found the all inclusive drinks to be very varied and impressive and it included branded not just local spirits, which is rare for all inclusives. The only thing which can be a little tiresome is the lifts, especially if you're on a higher floor, as there are not many sometimes you are waiting a long time to get to the ground floor. That is just an observation and I understand its not something that's easily fixed . The pools were also great and always easy to go for a dip and not full of people. We found the holiday so relaxing we are coming again this year and we will enjoy our evenings on the roof top terrace, can't wait!

Colin Pound

It's a really great hotel. Beautiful surroundings. The pools were large, and the water was warm. The food was good with plenty of choice. The hotel was conveniently located for the beach, five minute walk, and the port, eight minute walk. Mogan itself is a stunning town. Would go back again.

Scott W

So glad we found this Gem of a hotel. Super public areas and restaurant, beautifully presented. Staff very welcoming and helpful. Pool areas were perfect as were the spa facilities (massages very good if slightly overpriced). The main selling point has to be the amazing gardens, it feels fresh and lush throughout the grounds. Access to the arciologcal dig sight at the rear was a welcome surprise and we would advise anyone without mobility issues to have a look. Our room was very clean and comfortable but could benefit from a little update, our housekeeper, Anna, was very friendly and provided a great service each day. We will return as we enjoyed this hotel very much.

fred kerswill

Just back from a week at the Cordial, truly excellent. The hotel is spotlessly clean. The buffet breakfast was outstanding and the whole hotel seems very well looked after. This was our first time holidaying in January and we will certainly be returning next year.

Kev K

Only an overnight stay! So not much to go on. Buffet breakfast was delicious but a bit manic ~ lot of people. Not sure about the coffee brought to our table, when there are good coffee machines around. The room had robes, a pod coffee machine & a large private balcony with loungers, table & chairs. Not much to dislike.

Charlotte Lambert

Beautiful location, fabulous hotel, excellent staff, breakfast menu was delicious, and good quantities of everything even if you were a little late down. Dinner buffet was ok, wasn’t always hot, but lots of selection. My biggest issue was we asked for a low level pool view room with a disabled shower a good month in advance. However we were on the third floor with a low level bath which was no good for my disabled mum, she didn’t have the confidence to get in and shower, she had to spend the week having strip washes which wasn’t ideal. The hotel did however arrange a wheelchair for us for a small charge and refundable deposit from a disability shop over the road. Lovely hall bar, but be aware they only open at 5.30pm, not everyone wants to go to the pool bar for afternoon drinks when the pool area is so busy.

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Watson

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

George Kilpatrick

Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁

Anna Ochel

We had lovely experience in rooms 184 and 186. 2 rooms for our family beside each other with great private terrace with chairs and sun beds for us own. The swimming pool for children and bar just behind the corner. Delicious food and a lot of activities for children. Highly recommend for families and adults too. Free bus going to the beach. I would love to come back here.

Roshni Hirani

We went as a family 5 adults and 2 kids had the best time. The hotel is amazing with amazing staff, the minute we walked in Lidia.FA was so helpful and made it easy for us stay as my grandma came who is 89 years old and the hotel was perfect for the wheelchair and able to go everywhere in the hotel. We got upgraded to a Jacuzzi room which was the best and had a blast. The kids pool is cold and need maybe heated pool as this was the only thing we had an issue with and kids couldn’t enjoy as much as weather was not that hot. But overall 10 out of 10 for food, service and room. Big shout to the following staff who were super helpful Tom P, Alberto and Laura.L I would definitely go back to the hotel.

A S

The rooms were absolutely awful (dirty, damp, and filthy bed). On top of that, there was a construction site. Entire areas of the hotel and the outdoor facilities were closed. The staff at the reception were very arrogant and unfriendly. We ended up paying €400 for an upgrade to an adults-only room, which had a dirty pool and a moldy bathroom. We were ripped off at every turn. I have never stayed in a hotel where I had to pay for the safe—plus additional charges for cleaning the bath towels, and so on. We will definitely not be booking there again. Thank you and best regards

Dan Batzri

We stayed in room 330. One of the best vacations I had with my 2 toddlers. Staff is wonderful and friendly. The entertainment team is nothing less then amazing. All inclusive offer is great and food was good and had a lot of variety. We will definitely come back

Zoha norouzian amiri

I had a fantastic stay at this hotel in room 320, which offered lovely views of the gardens and very quiet . It's perfect for families with kids, thanks to the amazing animation team and the variety of activities and night-time shows. The pools and water park are excellent, and the all-inclusive package provided a great selection of food and snacks throughout the day, with beer and wine available on tap. The only improvement I could suggest is adding a snack station closer to the water park area. This would make it easier for kids to stay around and still have access to snacks. The hotel is just a two-minute walk from the beautiful dunes, There are plenty of facilities close by, easily accessible, I would definitely recommend this hotel.

Narcis XWX

WARNING ‼️ For anyone trying to book a room on the hotel’s website. I payed on Monday for a room on the hotel’s website. The money was taken but no confirmation of the reservation received. I immediately called the hotel and they said there’s no reservation on my name and there’s nothing they can do. Today, Friday , after calls and emails, I finally got a response from the hotel stating that all of this has to do with the payment gateway and that they’ve experienced issues with the payment system last week and these past days. The hotel stated that they cannot confirm the bookings, nor can confirm if the card charges have been processed or if they are simply being held until the issue is resolved. Please note, that is the only option of payment system on their website, no other choice is provided. I raised a few concerns of accountability to which I still wait for a reply: -who is going to pay for the time I have no access to my money? -to get to your hotel I payed for flights and rental car, I took holiday leave from work and now it’s all an uncertainty, who’s going to be responsible for this collateral losses? -how you, the hotel, can minimise the way all this issues are affecting your clients? As I just checked the hotel’s website and that payment system is still the only way to pay . It’s an ongoing problem, I’m not the only one. My advice to anyone who wants to make a reservation is to get in touch with the hotel before you make any kind of payment on their website. This review is edited in order for google to post it so i had to take out the name of the hotel’s website , name of the payment system they use, the amount I payed and the dates when this happened. It’s an ongoing problem. I’ll come back with an update whenever I’ll have more details. Thank you for reading this!

Jon Drury

Absolutely wonderful stay. We stayed in a family room, on the lowest floor of the first block (furthest from the main block 3, but linked by a gorgeous walkway and possibly the best sunsets?). The sunsets and walkway were a real highlight each day. We arrived late in the evening, after dinner had been served, but we were welcomed with Prosecco at reception, and the serving staff had kept behind some plates that we enjoyed. Family rooms are an excellent size, and the bathrooms are really super too, with separate areas for toilet, bath and shower, which is a really bonus for multiple members of the family using it at the same time. Beach was lovely, not too busy in Feb, and a short walk from the hotel. Lots of parking for hotel residents if you hire a car like we did. Was a 40min drive from the airport, along great roads, easy links to nearby towns and villages. Weather in Feb was 22 degrees everyday and sunny every day, with only occasional cloud. We also really enjoyed the pools at the hotel. The infinity pool is beautiful, and there’s a nice little kids pool. Both were warm enough to swim in for extended periods in February. Delicious food, fantastic variety and friendly serving staff. Tables by the panoramic windows have absolutely stunning views. Dreamy. Overall, we had the best holiday. Cannot recommend highly enough

Erik

My second stay here and I just have to admit that this hotel is absolutely amazing and has everything! The rooms are so big!! and so amazing. +The bed is so comfortable (Which is rare to find in hotels, in my opinion) The view is so amazing and the people who work there are so nice and positive. The food is delicious and so amazingly good. +They have a soft ice cream machine now. I like that is just a short walk down to Amadores. I will be back!!

Juliet S

The hotel was lovely and quiet and the spa was such a bonus. As soon as we arrived I could feel the calmness. Price seems to have jumped up a lot since we first started to look at this hotel a year ago. Maybe it was the time of year. Would definitely visit again for total quiet and relaxation. They had made an effort having vegan options available at dinner and at breakfast every type of vegan milk was available. Everything was clearly labelled. Food was always fresh and hot. Saw thermometers being used to check temperatures. The upper pool was very quiet with Bali beds available and we did enjoy some pool activites at the Infinity pool with the animation team who were so friendly and fun. All staff were amazing. Very helpful and friendly. No personal phones to be seen, although the bar tender in reception disappeared regularly one evening ( may be due to live football so forgave him ha ha) Cleaner was efficient and discreet. Just one disappointment is that we encountered a staff member entering the hotel (not on duty) being generally negative and rude using the F word. Would go again in a heartbeat if prices drop.

Mark Spencer

Great hotel, just left today. Firstly Eileen many thanks for your patience and understanding sorting out our all inclusive issue.. 5 stars. 👍. Food was always excellent.. Just more vegetables would have been great and bacon and sausages at breakfast were pretty poor... Rooms also good and roomy although getting slightly dated but views made up for this... Location great and all staff were brilliant that we encountered.... Entertainment was probably the major let down especially pool side... Really needs more than(look at me Patryk) doing his high kicks every day to the same 3 songs. M. Spencer

Adam Wójcik

Location: a perfect spot. The hotel is located between a public beach and a shopping centre, with bus stops about a hundred meters from the entrance. While it’s a quieter and less party-oriented area, you can catch a bus to virtually anywhere on the island. Or rent a car. If you are looking for a place to relax, soak up the sun and maybe do some sight-seeing, you’ll be satisfied. Staff: very friendly and helpful. They made me feel like a welcome guest. Rooms: clean, spacious and bright, with large balconies facing the ocean. Everything that should be working, worked. That being said, I’m not a fan of the bathroom being separated from the rest of the room by nothing than a pane of glass, hence 4 out of 5 stars. All in all, a very pleasant experience, would definitely visit again.

Camilla Cappellini

Highly recommended. The location is wonderful, the hotel sits right in front of the beach and offers a breathtaking view. The staff is super friendly and nice - we made good friends! I also recommend joining the morning yoga class on the beach! My family and I really enjoyed our time there. We’ll definitely come back!

Khaled Masmoudi

Quite a good hotel, very nice service, great quality food and service, friendly staff, good activities planned all over the day. Our favourite moment was the aqua aerobic by Andrew! He's fun and energetic! The hotel is mainly visited by elder people, but it didn't bother us as a young couple, we enjoyed the quiet around :) Rooms require a bit of maintenance as the wall paper is yellow and the biggest uncomfort was with the bathroom and shower in glass walls

Taha Abdelmoutaleb Cherfia

We spent 11 nights at Don Gregory by Dunas, and while it’s a 4-star hotel, it still could benefit from some renovations here and there, especially in the rooms. When we first arrived, we were a bit disappointed with the room we got. But the staff were super helpful, and they quickly upgraded us to a better room with an all-inclusive package, and that is why we’re giving it 5 stars. Everyone was super friendly and helpful, but Andrew really stood out. He went above and beyond to make sure we were comfortable and had everything we needed. His positive attitude made a huge difference and made our stay so much more enjoyable. Thanks to Andrew and the whole team, we had an amazing stay, and we highly recommend this hotel!

Boris Jan Bonfils

Very nice, professional operation with great cleanliness, buffet, beach view pools, and direct beach access. Customer Service was great when we reported noise issues in our room and immediately gave us a better one. Loved the activities focusing on the adult audience frequenting the place. Recommended!

C82

Very good location by Playa del Ingles. The room was clean and modern. I was upgraded to a room with a large shared balcony with a wonderful view. The buffet breakfast was plentiful. By way of feedback, when I arrived, there was confusion as I had booked through Booking.com and I had to return later to reception to pay. Also, the breakfast arrangements were not clearly explained and I ended up in the Unique lounge and had to leave for the main room downstairs much to my embarrassment. Etiquette of guests around the pool could be better enforced as well as there was the typical monopolising sunbeds. All in all, great location and room but certain things in terms of communication could be improved upon.

Taylor C

A fantastic location, right by the beach! The buffets were yummy and day to day there was always a different variety of food. The staff was very friendly and helpful! And the spa was lovely. My only small critique would be the quality of the room, not the most modern and the beds are twins strapped together (which was advertised) but they were a bit squeaky and the moved perhaps a bit more than one would want a bed to move.

Bill Crawford

Hotel is in a great location, service is very very good. Food not so, everything is tepid, touch warm or stone cold in the buffet. If you are going here to use the gym, don't it's 13 pieces of unserviced old equipment that is quite frankly very risky to use. Hotels should be obligated to keep gyms in top top condition.

wayne bromiley

We recently had an unforgettable stay at Corallium Dunamar and couldn't be happier with the experience! From the moment we arrived, we were impressed by the welcoming and attentive service, making us feel at home right away. Special thanks to Pablo the GM, whose warmth and professionalism truly enhanced our visit. He went above and beyond to ensure that we had a wonderful stay—thank you, Pablo! The dining experience was an absolute highlight. The food at Corallium Dunamar was consistently outstanding, with a variety of delicious options to suit every taste. Every meal was a delight, prepared with fresh ingredients and beautifully presented. It’s clear that the culinary team here is passionate about their craft, and they truly exceeded our expectations. Our room was both comfortable and thoughtfully designed, offering all the amenities needed for a relaxing getaway. The hotel's location is also ideal, situated in a pleasant area just a short walk from the beach, which made it easy to enjoy the beautiful seaside whenever we wished. The hotel also offers a range of activities, ensuring there’s something for everyone to enjoy. Whether you're looking to unwind or explore, there’s always something to do. We felt completely rejuvenated after our time here and can’t wait to come back soon! Corallium Dunamar, thank you for a truly memorable stay.

Lynne Gibb

Stayed here in Nov/Dec 2024. Lovely hotel and the staff are excellent. Rooms are a good size,shower is good and all the toiletries you will need. Also a small fridge in the room. 14 floors in total and we were on the 14th. Originally offered rooms on the ground floor with a small terrace, absolutely no view at all so we asked to be moved,which they very kindly did the next day. Location is excellent , right by the beach. Plenty of sun beds tho many had towels in them early on which is annoying. There are terraces for sunbathing at different levels as the hotel is built on a slope. Reception is level 7. Overall a lovely hotel and we would return.