Christian Nussbaumer
I spent just a night in the Hotel but I was pleasantly surprised. I booked this hotel for proximity to a meeting for the next day and arrived later in the evening.
There was a queue for checking-in but still it took less than 5 minutes to get my room key. The room looked nice, clean and spacious.
Since I had not eaten yet, I decided to go for a quick dinner at what looked like their bar. However, they did have a menu and eating tables, so I ordered some drinks and a Ravioli al a bolognese. I first got served some warm bread with olive oil (yummy), and then the ravioli. Delicious!
The staff was amazing as well. Very friendly, courteous and attentive. Everyone I exchanged with throughout my stay excelled at ther job.
Check-out was a breeze as well and I can wholeheartedly recommend this hotel. And yes, it's not near any beach or the city but if you complain about this (as some have), I would recommend a course on how to read a map... It's near San Telmo park but not near Las Canteras beach and I knew that before I booked (because I CAN read maps)...
Caoimhe Laird Phelan
I had really high hopes for this hotel in relation to its pricing and Marriott name
The staff are all amazing and not to be faulted, cleaning is top tier and cleaners are super friendly and helpful, but it is a bit of a dump
Paid extra for the balcony room but none of them have balcony furniture? We’ve had to pull the armchair, desk chair and side table out so we can sit out and enjoy the surroundings
AC/heating unit is ancient and just a decoration. Temperature dropped quite low the other night, we called reception for an extra blanket and someone from housekeeping brought up a mattress topper that had seen better days? Don’t understand where that came from
Bathroom door always gets stuck to the floor due to the wooden flooring expanding with the amount of water damage from the very shallow shower tray. Also a strong smell of sewerage from the drain outside the gym
The gym is lovely, very clean, all the basics you need - 1 elliptical, 2 treadmills, 2 bikes, slam bags 5-25kg, dumbbell sets of 5,7,10kgs and loaded bars varying from 10-30kg
Don’t get me started on that breakfast, just don’t bother unless you like cold cuts and cheese - ignore
Great location for public transport I can’t lie, right beside the big bus station for transport around the island and some great routes that drop you outside the hotel that go up to the city and beaches for €1.40 per journey
There is a primary school yard underneath the balconies💀 if you plan on sleeping in midweek I would bring ear plugs
C W
Hotel is great, very convenient for public transportation. The entrance is on the side of the building, difficult to find if you are first time visitor and on foot. Better to take a cab. There are restaurants open nearby, but remember the opening times, some only open for breakfast and lunch, and some open for dinner but only after 8pm. Hotel room is showing wear and tear, and some noise from the seaside road, which is a major trunk road to connect Santa Catalina to the south and airport. But terminal nearby can take you everywhere. Overall a great choice if you don't want stay in the resorts or Santa Catalina area. That being said, it is more suitable for shorter stay, for longer stay you need to find some entertainment. After all the TV choice in the room is not great for English speaker or sports fans.
Janne Björklund
If any hotel deserves zero stars, it’s this one. From check-in onward, this has been the most unpleasant stay I can recall. The staff show zero regard for customer service. Checking in took an unbelievable 40 minutes, and the rooms are so filthy it’s beyond imagination.
The bar experience was equally appalling. When I approached the staff, they initially claimed the bar was closed. After questioning how a so-called “4-star” establishment could offer such poor service and requesting a beer, I was made to wait 10 minutes, only for them to confirm, “No, we are closed.”
This place is a disgrace to the Marriott name. In Warsaw, they removed the Marriott branding from a hotel because it no longer met the standard—this one should follow suit. How this disaster of a hotel can call itself “by Marriott” is beyond comprehension.
Do yourself a favor: run far, far away when you see this hotel listed online. It’s nothing short of a nightmare.
Nizar Abdat
The wifi connection is a nightmare. It keeps disconnected many times! The floor’s laminate is not well maintained. The chair is also not in good condition. The gym facilities are very basic
My Booking
