William Orr
Great hotel. Friendly and helpful staff. A special shout-out to the people who tidied up the room everyday - impeccable! Ah, and the best bath towels ever - no joke. Not too fluffy or too thin, just right. A bit far from the conference center but right beside the Triana area for, great places to eat and drink. An excellent stay.
Zane Bryant
Shabby run down. Poor AC couldn’t keep room cool in afternoon sun on building. Cold cut breakfast buffet. Tiny glasses no ice. What one comes to expect from a budget business oriented hotel. Amenities are minimal and the ones they do have are poor. I’m sure this caters to the port personnel but def below standard for a holiday stay. Kids furniture in room and the smallest mini fridge I’ve ever seen in a hotel. I’ll never stay here again.
Janne Björklund
If any hotel deserves zero stars, it’s this one. From check-in onward, this has been the most unpleasant stay I can recall. The staff show zero regard for customer service. Checking in took an unbelievable 40 minutes, and the rooms are so filthy it’s beyond imagination.
The bar experience was equally appalling. When I approached the staff, they initially claimed the bar was closed. After questioning how a so-called “4-star” establishment could offer such poor service and requesting a beer, I was made to wait 10 minutes, only for them to confirm, “No, we are closed.”
This place is a disgrace to the Marriott name. In Warsaw, they removed the Marriott branding from a hotel because it no longer met the standard—this one should follow suit. How this disaster of a hotel can call itself “by Marriott” is beyond comprehension.
Do yourself a favor: run far, far away when you see this hotel listed online. It’s nothing short of a nightmare.
Piotr
Such a dissapointment. Room stinks. Common areas stink. You hear neighbours far too well. Every cleaning resulted with more & more hair found on the floor. Breakfast is scarce and of low quality ingredients. Equipment in the gym is sticky from dirt. It easily takes 5-7min to finally catch an elevator. There are 3. The way 2 work is hard to understand. Third one wasn't working at all, the paper announcing malfunction seem to be months-old and its condition is a best representation of AC Iberia hotel. Overall, a disgrace to Marriott brand and to starring system. Avoid.
Ashwini Kale
Rooms are not as someone would expect from Marriot hotel, its like another average hotel. Breakfast doesnt have many options still costs 20euros/person. Wifi connection was very poor in our room. Also dinner has less options with no vegetarian food.Flooring of the rooms has mold as shown in photos .
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