Suites & Villas by Dunas

Andrew

Rooms are excellent, the food is good with a lot of different options every night. The facilities are clean and well maintained. Housekeeping are very friendly and thorough. Reception staff are always friendly and happy to help. The beach is just a short free bus ride away which was really convenient. Some of the staff in the pool bar and main restaurant let the place down, particularly the pool bar. They enforce a limit of 2 drinks per person, which doesn't really work when you're a group of 7 including children. When another person from our group went to get some of the remaining drinks they treated them with disdain as well. This rule was enforced even during quiet periods when we were the only people sat in the bar area. The rule didn't exist 2 years ago when some of our group visited. We had a young baby in our group and one night asked if we could sit in a quieter area of the restaurant. This was to allow the baby to keep sleeping, a member of staff in the restaurant said "I don't care if the baby is sleeping you can't sit there" and proceeded to just say "Not my problem" loudly and repeatedly. The area we asked to sit in wasn't reserved or part of the adult only area and other groups were using tables in that area at the time.

Chris Kerswell

We visited this summer with our two boys (5 and 9). Everyone had a fantastic time and would love to return. The food was good quality and a great selection. All the staff were really friendly and helpful. The kids especially loved the Animation team and our youngest took a special liking to Bea. Thank you so much to Bea for your time and effort to ensure every interaction was a great experience for them!

Oliver Jenkinson

we stayed at this place recently for just a week and it was an amazing experience, the staff were excellent, and the food was decent. A big shout out to one of the entertainment staff named teddy who further helped me be able to enjoy my time, he was very funny and encouraged me to join in the activities they had planned, on the whole i would highly recommend.

Evie McColl

Perfect resort for a family holiday, would definitely stay again. This place is massive but never felt crowded or a lack of privacy on your terrace. Good sized, CLEAN, modern furnished villas. Incredibly helpful and friendly staff. Great selection of pools and spaces to lounge with different atmospheres. Large selection of food at breakfast and evening. The grounds are beautiful, well maintained and SO CLEAN. 4* as my 5yo has a dairy allergy and I was disappointed as the only alternatives they provided was milks but no allergy information on the cereals provided. No vegan cheese, desserts or ice cream available. A shame when her brother had a mountain of treats to choose from at each meal. The pizza chef kindly made us pizza without cheese but sourcing vegan cheese and ice cream would have been nice.

Laura Challingsworth

Beautiful resort, great location close to the beach and dunes. Villa was perfect, modern and clean with air con and fridge, very spacious. Free WiFi and parking. We had 3 villas right next to each other as we were on a family holiday and it was lovely. We had all inclusive - all the food was good and fresh, but by the end of the week the selection was getting a bit boring . The individual deserts were amazing. 99% of the staff were great, kind and very welcoming. The only problem we had was two staff members at the pool bar (a male and female both older 50/60 years old), they were so rude to us throughout our stay and clearly had a dislike for serving English guests - it's a shame they let the resort and other great staff down, all guests should be treated with the same respect and customer services regardless of where they are from in the world, this was our only negative experience during our stay (I have had a look through these reviews and seen other guests have said the same thing). Apart from this we would stay again.