Joel Segrave
Very impressed with Kid friendly hotel.
The animation team were very good with the kids with plenty of activities for adults and kids (bingo, archery, darts, etc). They were kind to my kids whether that was in the kids club, afternoon/evening entertainment or just walking around.
Despite all other reviews the food was good. There is the buffet style section which caters to all different nationalities and tastes, snack bar for burgers and hot dogs and a nice Italian restaurant only open in the evenings which was my favourite.
I personally love zone 1 which is across the road, as it was quiet and chilled with a good pool (careful it is deep!) and self serving drinks. Zone 2 was more active with music, cocktails and animation team activities if you like that kind of thing.
Should you wish to go to Maspalomas town the hotel can order you a taxi which comes very quickly if you want to explore.
There is Holiday World close by which is walkable and has lots of fairground rides for different ages and a food market for different tastes.
I would definitely recommend this place for families. Thank you
daz tennant
Food - very limited variety in both the main buffet restaurant and the bookable Italian.
Cleanliness - rooms clean infrequently and not very well. Also cockroaches running about in the grounds at night.
Pools - 3 separate zones. We were in zone 2 which was mostly adults, so quite calm and peaceful. Public areas clean and tidy. Reasonable amount of beds. Poolside toilets were very clean.
Jet2 rep, Graham, not particularly welcoming and had poor local area knowledge. Not very helpful resolving a problem with a trip we paid for.
Evening entertainment was very poor unless you had very small children.
Advertised as a 4 star hotel. I would be generous giving it a 3 star rating.
Lorna Morris
The rooms are well laid out and comfortable, the staff (especially Carlos and Kevin) have been very friendly and helpful and the facilities are very good. The location is good but there is not much around that you can to walk to but most things you need are provided and taxis are very reasonable. We just like to be able to go for a stroll to the shops etc but that's not really possible here. Great place for families with children, very family oriented and the kids club has been great!
Ramakrishna Manda
Cockroaches are the least to say! The grass is fake too! The food at the buffet was practically horrendous, extremely unequipped kitchen, the gym was frankly a traumatic experience and broken! The only good part were cleaning people who were warm and the swimming pool. They said it was a four-star hotel, please don’t even bother imagining it to be a one-star quite frankly!
Malina Strachan
This is brilliant place to go for holiday if you have kids between 0-12years old . The hotel food staff location & entertainment was just great!!!! I have 4year old and we feel really safe there .We had such a good time and we planning go back next year with more family.
I would like to say thank you to all staff there for making us to feel so welcome and look after us so well 😁👍 see you next year guys 😁👍
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