Douglas Kirton
We have just stayed here for two weeks.
A fantastic hotel everything nice and clean, the rooms were very nice and overlooking the pool. The breakfast was delicious and the staff are really friendly especially the lady that cleaned and tidied our room everyday. Thank you for our lovely stay
Adam Croot
Just got home from a week here. The hotel was lovely, the rooms were all clean and well equipped, the location was pretty good, and the staff were fantastic.
When we arrived we were put in ground floor room, it was a nice room but we weren't a fan of our outdoor area opening straight up onto the poolside, so we went to see the receptionist who arranged for us to be moved to another room the following morning. The new room was bigger, on the third floor, and had a good-sized balcony with sunbeds, which was a suntrap from 13:30 until sunset. I never quite caught the receptionists name, I think it was Jayny or Jaydy. She was fantastic and went above and beyond to resolve a few issues we had.
Because we had friends staying in a nearby hotel, we went bed and breakfast only and ate at nearby restaurants with our friends; however, the food smelled amazing and the menu looked varied and a bit upmarket while still reasonably priced.
The on-site facilities were great, and we made use of the pools and jacuzzi multiple times. The main pool area is suntrap, and even though it's situated near a very busy road intersection, the architecture of the building deflects the noise, making the pool area and the overlooking balconies actually quite peaceful.
I have rated the overall hotel as 4/5 stars simply because there's always room for improvement, and the car park is awful and cramped with spaces that are too small.
I have rated location as 4/5 stars simply because of personal preference. I like a place closer to the beach with a sea view. This hotel is, however, well located with plenty of things to do around it.
Dan Adamson
Staying 4th to 11th Nov 2024. Absolutely beautiful apartment/bungalow.
Staff are fantastic, lovely warm and friendly. Can't do enough to help. Food has been exceptional too. Beautiful complex with fantastic amenities just a stone throw away from The Yumbo centre 5*s from us.
Paul Ruegg
We know Gran Canaria well but stayed here for the first time in Sep 2024. We loved it. We booked a XTRA Superior room and it was well worth the extra money, a bigger apartment with separate kitchen, bedroom, living area and bathroom. Hotel was very clean, staff were friendly and helpful. Breakfast was good too with a large range to choose from. With three separate pools too there was no issue with sunloungers as they was plenty to go around. From a location point of view it was close to the Yumbo, a but of a walk to the beach but we are very familiar with the area now so suited us well.
Cas Bertens
Barbacan is a nice stay on Gran Canaria. We stayed in a 2 bed- and 2 bad room. The room itself was relatively clean and well maintained. Two plus points are the beds and the showers.
The airconditioning has not been cleaned for a long time. The temperature inside the bungalow cannot be cooled down with the airco capacity of the aircos in the bedrooms. This makes is at the end of day very warm.
The atmosphere around the hotel can be subscribed as very "Dutch". Some people like this, but it is not giving a real holiday feeling for us.
There are 3 pools. One only for adults. The two other for children as wel. The pool is mostly overcrowded during the day and is too small for the amount of rooms. The temperature of the pool is very warm. If you want to cool down from the sun this is not very convenient.
We rented a car at the airport during our stay, this is definitively something we recommend. It is cheap and provides a lot of flexibility. You can park for free at the hotel.
The service in the hotel is great!
We had a fine stay but most probably will not go here again.