Adam Croot
Just got home from a week here. The hotel was lovely, the rooms were all clean and well equipped, the location was pretty good, and the staff were fantastic.
When we arrived we were put in ground floor room, it was a nice room but we weren't a fan of our outdoor area opening straight up onto the poolside, so we went to see the receptionist who arranged for us to be moved to another room the following morning. The new room was bigger, on the third floor, and had a good-sized balcony with sunbeds, which was a suntrap from 13:30 until sunset. I never quite caught the receptionists name, I think it was Jayny or Jaydy. She was fantastic and went above and beyond to resolve a few issues we had.
Because we had friends staying in a nearby hotel, we went bed and breakfast only and ate at nearby restaurants with our friends; however, the food smelled amazing and the menu looked varied and a bit upmarket while still reasonably priced.
The on-site facilities were great, and we made use of the pools and jacuzzi multiple times. The main pool area is suntrap, and even though it's situated near a very busy road intersection, the architecture of the building deflects the noise, making the pool area and the overlooking balconies actually quite peaceful.
I have rated the overall hotel as 4/5 stars simply because there's always room for improvement, and the car park is awful and cramped with spaces that are too small.
I have rated location as 4/5 stars simply because of personal preference. I like a place closer to the beach with a sea view. This hotel is, however, well located with plenty of things to do around it.
Paul Ruegg
We know Gran Canaria well but stayed here for the first time in Sep 2024. We loved it. We booked a XTRA Superior room and it was well worth the extra money, a bigger apartment with separate kitchen, bedroom, living area and bathroom. Hotel was very clean, staff were friendly and helpful. Breakfast was good too with a large range to choose from. With three separate pools too there was no issue with sunloungers as they was plenty to go around. From a location point of view it was close to the Yumbo, a but of a walk to the beach but we are very familiar with the area now so suited us well.
matej cota
We stayed 12 nights.
Personnel very kind and professional.
Hotel is clean and well maintained, despite being old.
Restaurant buffet is very good. More busy in the morning and calmer in evening. Despite the crowd, staff is manging to keep it always full of food.
Team of animantors very engaged. I was very happy to have Croatian in languages spoken among the crew.
Few points which I liked less, but I would not say it was negative:
Swimming pool only open 10-18h00 a bit brutal. Should be at least 19h00...
Mini disco very short and the room in which it is held is not very inviting. I imagine it worked great as a night club in 80s, but should be brought up to modern standards.
Finally be prepared that hotel is almost all Netherlands :)
To conclude, yes It is a hotel adapted for families with children.
Donna Dougherty
We stayed for a week starting 16th June in one of the superior rooms and worth every penny. The room was spotless on arrival and stayed spotless during our stay thanks to the girls (especially Olga) who cleaned our room every day. Every single member of staff made us feel welcome and special. 20 minute walk down hill to the beach, which was great as we like a morning walk and only 4 euros back in a taxi. Food at the hotel lovely especially the al a carte restaurant, the steak cut like butter, delicious. All in all can not fault the hotel.
John Malcolm
Great hotel, very clean and tidy with lovely staff.
The staff are literally always cleaning here, no wonder it's as clean and tidy as it is.
Would definitely return.
My Booking
