Laura Alzate
Normal range hotel. Very clean and nice staff. The food was good. A lot of variety. Of the three LIVVO hotels is the smallest one and the furthest away from the water park & the beach. It's still walking distance so it's not a problem. Good for families... Taurito is not to big and you have free entrance to the water park, which is very fun.
Nijolė Vrubliauskienė
I could give it 5 points for friendly and polite staff. However, the bathroom spoilt it all. We did not come here to ponder about domestic problems, but we had to due to unexplicable puddles of water collecting on the floor and around the sink We soon saw that the stronger the water stream , the better it falls into the sink and bathtub. A strange habit to be developed in a country which puts lots of efforts into fresh water production. I am adding a couple of photos. The first shows a damp hole between the tiles The second, in addition to the towel we used to collect the water from the floor, shows the door trims swollen from water. Their lower part must have been replaced often, as the cut mark shows. To crown it all, our complaint was met with a promise to clean it. Well, it was cleaned mornings, but how about water puddles every night?
Sheila Cronshaw
The room lacked basics, such as mirror over desk area. No sockets there either.
No kettle or iron (request for deposit). No tea/coffee in room.
We got a kettle, with deposit, but then no cups. So brought some up from restaurant, but was told we couldn't do that, as we need to use paper cups!
So, we had to hide cups in room. To stop room service taking them!
Room was tired and in need of refresh.
Largest towel was not bath size. So that was irritating.
We had 3 people in our room, and therefore 3 beds. But we kept having to tell them, to be able get correct number of towels and glasses.
There were no extra pillows in room, and they were very flat. So asked for 3 more sets, received 1 more pillow. Chased, but never received the others.
Food was not good in our first few days. Over salty, boring choices.
Improved a little, later in our 10 day stay. So assumed they had a handover in chefs. Didn't have any cold meats/cheeses, salads etc, as set out open, with lots of flies around. I personally was stuck to find good, healthy options. With salad off my list.
Resort is maybe OK for people with small children. But we were a group of 3 adults and with no entertainment or late night choices, it didn't suit us.
The Grill Taurito bar on the beach was our only place at night.
The hotel 'piano bar', never had the piano uncovered. Lacked any atmosphere, and bar closed early.
Even inside the bar at night we had to ask for our drinks in a glass, or you got them in a Pepsi paper cup. Absolutely confused as to how it can have 4 stars.... nowhere near!
Wouldn't return.
Loes Lambooij
Plus points; Large rooms, very clean as well. Small hotel, so not many people. Bath & shower: hot& good water pressure
Minus point: no changing cabins by the pool & limited opening hours of the pool (10-18)
Ben Alcott
Staff are really nice throughout the hotel. The whole place is pretty dog-eared and the internet/Wi-Fi didn't work at all. Systems are note great across the complex: we were promised access to the aqua park but the aqua park staff disagreed and were pretty rude.
My Booking
