Padraic Gilligan
I stayed here for a week. The grounds of the hotel are very nice with well established vegetation and trees. The pool area is nice but very crowded
The rooms are dated and need a full refurbishment. Television was old and had two English channels. There was no smart tv. The average age of the guests here is between 65 and 90. Wallpaper was loose from the wall. Smoke wafting from neighbours balcony into my room
After a couple of days I stopped eating in the restaurant. The food was very poor quality and the staff were the most unfriendliest restaurant staff I have ever met, no greetings no pleasantries, just rude. I ate twice in the Michelin star restaurant which was excellent but is not part of the Hotel group and is expensive at €160pp. Other than that I went to the village for food including breakfast. You are assigned to the same table at the restaurant for the full week which I thought was ridiculous and reminded me of boarding school.
Overall I could not recommend this hotel based on the quality of the food and if you stay certainly don’t do half board it’s not worth it. The hotel management insist on wearing long trousers in the restaurant. Yet people were walking around in tracksuits, flip flops and open tops at dinner, the food doesn’t warrant making the effort to dress up
Think carefully before booking this hotel, it’s not a luxury hotel, it’s a travel agent hotel with a 2 or 3 star rating at most
Charlotte Lambert
Beautiful location, fabulous hotel, excellent staff, breakfast menu was delicious, and good quantities of everything even if you were a little late down. Dinner buffet was ok, wasn’t always hot, but lots of selection.
My biggest issue was we asked for a low level pool view room with a disabled shower a good month in advance. However we were on the third floor with a low level bath which was no good for my disabled mum, she didn’t have the confidence to get in and shower, she had to spend the week having strip washes which wasn’t ideal.
The hotel did however arrange a wheelchair for us for a small charge and refundable deposit from a disability shop over the road.
Lovely hall bar, but be aware they only open at 5.30pm, not everyone wants to go to the pool bar for afternoon drinks when the pool area is so busy.
Gill Locke
Absolutely loved the hotel. A lot of thought and planning has gone into the layout and gardens. Beautiful. Although it can cater for about 1000 guests, it doesn't feel crowded as there is so much space.
Rooms and beds are very comfortable. Didn't use the tv. Everyone was helpful and friendly, nothing was too much. Food was delicious, an excellent variety. Would highly recommend. Best hotel I've ever stayed in.
carlyfarley
Amazing! We are having the most wonderful time at this hotel! Very clean and super friendly staff who all work very hard. The gardens and scenery are breathtakingly beautiful and very well looked after. Breakfast can be busy the later you go so I recommend getting there early. We stay around the quieter pool which is wonderful. All the food we have had is delicious and there is lots of variety. The area has shops including pharmacy and supermarket directly opposite the hotel, so very convenient. The beach is an easy 5 minute walk away along with more shops and lots of restaurants and bars. The games room could do with a few more games for the kids though especially in the evenings as the games room closes at 9pm. We would definitely return and recommend to everyone 5* from us! Family of 2 adults and 2 children aged 12 and 17.
Brian Havmand
Great hotel to stay at to visit Mogan, there is only a short walk to the city and you can walk most of the way through the hotel gardens, as there is an exit for guests at the end.
There is a quite pool area and a family pool area, both very similar in size and look.
Breakfast buffet has a great variety, at busy times, staff will help to find a free table.
Best thing about this hotel is the botanical garden, which is all over the area, every time you walk outside, you notice something new.
The cats that walk around the hotel area are very friendly and well taken care of.
Staff are very friendly, cleaning of the room every day was very good.
My Booking
