Samantha Boosey
I’ve given 3 stars due the food. It was awful. Nothing went with anything. The worst food I’ve ever had in a hotel. The chips and pizza were the only decent food. We were all inclusive but ended up going out most evenings to the restaurants down the hill.
The location is good and lovely views. Though Some less mobile people might struggle walking up the hill to hotel.
The rooms were spacious and the beds very comfortable. Had great sleep every night.
Rooms could have been cleaner. The floor was filthy and wasn’t mopped once during our week long stay.
This could be a great hotel if it wasn’t let down by the food.
Eddie Domeney
The hotel is really nice. Rooms and general hotel area kept to a high degree of cleanliness. Staff helpful and friendly.
Only 2 things let it down. We stayed on a B&B basis so only had breakfast but found this could have been better. Some of the food in the hot buffet was cold/warm. The food containers were not replenished in a timely fashion. The other issue was the free bus into town. Considering the size of the hotel, there should have been multiple buses paid on and more frequent as we never got to use it due to sheer demand.
Based on the cleanliness of the hotel and the staff helpfulness and friendliness I would still recommend
M L
The hotel grounds are truly beautiful, with plenty of comfortable lounging options for relaxation. The service is excellent, and the staff is very friendly, speaking several languages – it makes you feel welcome right away. There are many activities available, like a great pool and evening program, bike rentals, and a spa, which makes the stay varied and family-friendly.
The food is fine, served as a buffet – everything is good, but nothing exceptional. However, the vegan options could be more extensive, or a dedicated veggie section would be appreciated. The rooms are mostly clean, but if you look closely, you might find something to nitpick.
A major downside is that the safe costs extra – this should be included in a hotel of this category. If you’re a fan of good coffee or espresso, it’s better to avoid it in-house.
Overall, we had a lovely time and would happily come back.
G
Generally speaking, a nice stay in a nice hotel.
The staff are mostly very nice. One member was staggeringly rude and ignorant. We only ever saw and interacted with her once.
The food was great and I'm a fussy sod. The only thing I would have liked to seen during meal times was more of a selection of desserts that weren't cold, I have sensitive teeth and can't do cold stuff etc.
Rooms were actually quite nice, very quiet and had nice bathrooms.
The in room AC was a bit lack luster and constantly put out dust around the room.
The lifts felt like a death trap, always rattling, knocking and one of them jumped around quite a lot, we did complain (like others) but nothing happened the whole time we were there.
The roof top bar was very nice and peaceful, with a small pool, a bar area, restaurant and large seating and relaxation area.
The location was quite good for views and lots of peace and quiet but it was a bit of a trek on pavements that were dodgy to say the least and weirdly had lamp posts stuck right in the middle of them.
But... Overall, it was OK.
Luke Mcgill
This hotel is very good, staff are brilliant and the location of the rooms looking towards the sea and the entertainment is incredible. I think this is a perfect hotel for a family and couples. The location is a bit out of the way, not too bad if you’re looking for a quieter holiday. There is a local shopping centre with a few restaurants and the beach isn’t too much of a walk. The lovely reception will happily order a taxi that will arrive in about a few minutes we have never waited more than five minutes. Would definitely recommend.
You probably need to buy a lot of taxis depending on what type of holiday you’re looking for. The food is okay, we were only on the breakfast board, the only thing I would improve on in the area is adding hash browns. Would definitely recommend for the price. Also entertainment at night is fabulous, always have great singers on til late. The hotel itself is gorgeous and always very well cleaned, will make sure we share this with our friends and family.