Gloria Palace San Agustin Thalasso and Hotel

M L

The hotel grounds are truly beautiful, with plenty of comfortable lounging options for relaxation. The service is excellent, and the staff is very friendly, speaking several languages – it makes you feel welcome right away. There are many activities available, like a great pool and evening program, bike rentals, and a spa, which makes the stay varied and family-friendly. The food is fine, served as a buffet – everything is good, but nothing exceptional. However, the vegan options could be more extensive, or a dedicated veggie section would be appreciated. The rooms are mostly clean, but if you look closely, you might find something to nitpick. A major downside is that the safe costs extra – this should be included in a hotel of this category. If you’re a fan of good coffee or espresso, it’s better to avoid it in-house. Overall, we had a lovely time and would happily come back.

Luke Mcgill

This hotel is very good, staff are brilliant and the location of the rooms looking towards the sea and the entertainment is incredible. I think this is a perfect hotel for a family and couples. The location is a bit out of the way, not too bad if you’re looking for a quieter holiday. There is a local shopping centre with a few restaurants and the beach isn’t too much of a walk. The lovely reception will happily order a taxi that will arrive in about a few minutes we have never waited more than five minutes. Would definitely recommend. You probably need to buy a lot of taxis depending on what type of holiday you’re looking for. The food is okay, we were only on the breakfast board, the only thing I would improve on in the area is adding hash browns. Would definitely recommend for the price. Also entertainment at night is fabulous, always have great singers on til late. The hotel itself is gorgeous and always very well cleaned, will make sure we share this with our friends and family.

sarah parsons

Good location and nice hotel but the food and coffee is awful. The hotel is very tidy and rooms/pool area are very clean. Although a little noisy, not people but the bingo/aquafit soundtrack. The spa is gorgeous and really recommend a visit. The biggest let down is the food. If you like flavour id recommend eating out. They sold us half board on check in but it’s really not worth it and I wish we hadn’t bothered. It’s also not very good for vegans or vegetarians.

R E

Worst Reception ever! Rooms booked not available, since they just downgraded two family rooms to two double rooms (for 10 persons!). Proposed remedy was jamming 3 additional beds into each double room. After discussing 2h with the impolite staff, 2 additional double rooms became magically available...for which we should be charged extra. After additional discussions previous payments was accepted. Ridiculous! You're being taken for a fool here. (Last but least: Rooms with 'wonderful view and not properly cleaned. Found hair of the previous guests in the bath. A nightmare!)

Laura Russell

I booked this hotel for my first solo trip away as I have an extremely hectic busy life and I just needed life to stop and reset. I booked for 2 weeks half board and it was an amazing hotel. Beautiful interior and great lay out!! The cleanliness is 100%. the rooms are cleaned every day with fresh bedding, fresh towels everyday and a few bottles of water are put in the room free of charge daily. Rooms were spacious and clean with a spacious balcony (table and chairs) , amazing view (I got a sea view room on 4th floor), there’s a TV, couch, fridge, plenty of wardrobe space and a really nice modern bathroom! You could choose if you wanted the maid to come in daily leaving a sign on the door! The pool area was clean, I read reviews before going of people saying they had trouble getting sun loungers but being on my own I never had an issue with that! The spa is amazing (have to pay extra) I had a few treatments and used the indoor spa pool a few times to relax. All the staff were amazing and friendly!! I’d say for a solo traveller or for your first holiday alone this hotel is perfect! Everything is so close together and it feels like a safe environment. My balcony was just a perfect view so I could watch the nightly entertainment from there if I wanted to if I didn’t feel like coming down to the main area. The roof top bar was beautiful the staff were really friendly and the food was delicious! (have to pay extra to use the pool up there in the day if you want to sunbathe up there) The waiting staff for meals were amazing and quick to serve you and clear any plates/glasses away they were always on the ball. My favourite waiter there was Araceli Perez very warm and welcoming and beautiful and always served with a smile! She gave me a sense of comfort with me having my first solo holiday so I’d like to say thank you to her for that!! Best waiter there and great at her job!! The only downsides I find in the hotel and this was more of a flaw is sometimes being asked what my room number was for drinks orders without any proof of my card. ( I always preferred to pay there and then or scan my room card as I was half board) this concerned me a little as anybody could say a random room and add on drinks to somebody’s bill. They need to ensure a room key is present every time and prove your room number, also being a solo traveller I didn’t feel comfortable saying my room number out loud. That’s the only flaw I found and this was more in the day time around the pool bars as dinner waiters always scanned your card so that was fine! The beach and a shopping centre were only a short walk away, hotel called you taxis if you needed them. You got given a towel for your sun lounger, food was great! It was the perfect environment for a chilled relaxing holiday and I came back feeling brand new! Overall amazing first solo holiday experience and I loved it that much I’ve booked to come back next September already for another break. amazing hotel! Would recommend Laura :)