Daniel Green
I recently stayed at the Gran Canaria Princess, and while the hotel itself has potential, my experience left much to be desired.
The food was disappointing throughout most of my stay. I struggled to find something I genuinely enjoyed until Thursday, which was frustrating given the high expectations I had for a hotel of this caliber. The lack of variety or quality made me dread mealtimes, which is not something you want during a holiday.
All-Inclusive Plus:
I was not informed about the “All-Inclusive Plus” option during check-in, which led to an awkward situation when I tried to use the pool bar. I was embarrassingly turned away and told to use the self-service area instead. This could have easily been avoided if the staff had taken the time to explain the options and amenities properly.
Upon arrival, I was only told the times for dinner and nothing else. I wasn’t given any guidance on where facilities like the self-service area, bars, or other amenities were located. This left me wandering around trying to figure things out, which is not the kind of welcome I expected. A quick orientation or a map would have made a significant difference.
Overall, the lack of communication and the poor dining experience overshadowed the positives of the hotel. There’s definitely room for improvement, especially in ensuring guests feel informed and welcome from the moment they arrive.
Jamie Head
Stayed here at the beginning of December. Really enjoyed my stay here. The rooms are big with everything you need. Ice cold fridge, safe for your valuables. The bed was lovely and comfortable. The balcony here is massive and nice to sit out on in the evening as the sun goes down. The hotel overall is very clean and well looked after. The swimming pool could of done with being warmer. There is a nice spa area next to the pool. Table tennis tables free to use throughout your stay. The evening food wasn't the best but always different stuff each night. The hotel is situated in a very good location. Local buses run right from the road so don't have to walk miles to get a bus. Shops are a 2 minute walk. There is parking on site but not a lot. Was full everynight. Evening entertainment every night. The lifts are slow and skip floors before coming to your level. There is only 3 lifts for the whole hotel which I feel isn't enough for the size of the hotel. I would come back to this hotel again.
Adesola
Where do I start - this will be an honest, lengthy review.
First of all, the hotel is in an amazing location.
I would rate the room 5/10. Pros - it was spacious, decent balcony with a nice view at night and it had a long length mirror.
Cons - the air conditioning was weak - you only felt it when you were stood under it. At night we were very hot; Ventilation in the bathroom is also terrible; Lighting is horrendous - there are 2 side lights, 1 dim lamp and a normal lamp - there was not a main light which seemed weird to me; the shower pressure was good but at random times it would go boiling hot; you can hear the people in the next room - i knew when they woke up and opened their balacony door, they don't offer a free iron (I've never been to a hotel even out of the UK that doesn't have an iron) and instead had to pay for the services.
Having said that the housekeepers were so friendly and I was told the ironing would be done within 2 days but was done with an hour. Tina who was at the desk was amazing and friendly - I hope everyone meets her when they check in! She makes you feel really welcomed and went the extra mile with my reservation at a restaurant, thank you so much! The bar staff very friendly and welcoming. The entertainment isn't the best but it's something to do when you don't want to sleep or would like a drink with background noise.
Unfortunately, I really wanted to like the hotel but each day something would come up and I wouldn't recommend this hotel to anyone going to Gran Canaria
Sheree Daniels
I recently stayed at the Gran Canaria Princess and had a wonderful experience. This peaceful adult-only hotel offered the perfect escape and is a place for those looking to relax and unwind. The atmosphere is serene, making it ideal for couples and solo travelers alike.
The room was clean and the staff were always polite and friendly with a smile and always greeting me.
I like the fact it is also wheelchair and accessible friendly.
The pools were great and I love the fact that even at 10am there were plenty of sunbeds available due to the notice on each one.
One of the highlights of my stay was the amazing animation team. They were engaging and brought a fun, lively energy to the hotel without being intrusive. Their enthusiasm truly enhanced the overall experience.
The variety of food available was impressive, with options catering to all tastes, every meal was a delight. The themed dinners were a nice touch and offered something new each night.
Overall, I highly recommend Gran Canaria Princess for anyone seeking a tranquil getaway with excellent entertainment and dining options.
Ross Turner
Lovely hotel, we stayed a week all inclusive. Selection of food and standard was good. The facilities were clean and everything was kept to a good standard including rooms, pool facilities, restaurant and the gym. Finally, big shout out to the ‘animacion’ team who ran the activities throughout the day. We really enjoyed getting involved with some of the different sports and games.
My Booking
