4 Star Fuerteventura Holidays

Patsy Doig

Lovely clean room and bathroom. Everything you need. Beds were comfortable, mini fridge stocked up on arrival and a bottle of wine. All appreciated when we arrived later in the evening Staff were lovely especially Angel on reception. Food was good. Pool area was always kept clean and tidy. The beach was a little walk away but well worth it, you do have to pay for the sun beds. All in all a lovely hotel staff food nothing to complain about at all.

Lisa Marsh

Never saw a negative review until we arrived. Having to pay 20 euros for beach towels, if you would like a clean one it's another euro per towel. Safes are in rooms but you have to pay 25euros to use. Tokens are given to you for plastic cups to get drinks. This is not a 4star, but very clean rooms, needs a proper refurbishment. Tiles are painted in tooms and is all peeling off. Poor Internet connection for all of the holiday. After speaking with more English people they felt how we did, so we were just not over thinking. Staff were rude at reception. Pool is very run down, missing tiles. Music is loud round pool and not very relaxing. Beach very clean and bar atalaya was our safe haven. Feeding the Chipmunks 🐿 was enjoyable.

Muriel Silva

Nice hotel with good food. There is a quite walk till the beach (not very suitable for kids) The animation is very focused for French guest, but we have Sara from the international which is excellent, very friendly and happy. She make our journey very fun and we felt really welcome. The hotel is very clean, we do not see dirty cups or foods and on the floor around the pool as in other hotels.

Senada Bushi

Great hotel, very calm. We weren't particularly lucky with the weather first days but you can't blame hotel for this. Good variety of the food and nicely decorated, we really liked Mexican night which was on Thursday. Great international entertainment team led by Ozz, fun entertainment activities. Clean hotel with a professional service, what more we could ask for?

Sophie Lewis

The hotel has stunning views, clean, nice food and plenty of swimming pools to choose from. The staff are very friendly and helpful. The room was a really good size with big bathroom, the cleaners came everyday. You can walk to close beach but steep hill walking back up. The towns with shops and beautiful beaches are a bus ride away, which you can catch 5 min walk away, only cost £1 each way. The only downside was, it was very windy. I’d love to go again

Rob

Everything is great about this place. We’ve not had any poor food, always plenty to choose from. The pools are great for children, always something for them to do. The restaurants are clean, staff always on hand to clear plates and tables. Bars great service. Nightlife is good for families with younger children. We’re one week into two weeks and no complaints at all.

Katherine Edward's

Just returned home after a week all inclusive. The resort isn't too bad with the facilities that kept our 5 and 6 year olds entertained. The food is very basic and the timings are very late for children, breakfast doesn't start until 8am and lunch not until 1pm. The snacks on offer throughout the day are awful, crisps in a cup and dry sandwiches if any are left. Evening entertainment is on too late and was not great. The resort is set far back from the sea so it's a good walk to a beach over rocky terrain. Its also far from any other town or coast with any shops etc. I would highly recommend renting a car if you stay here. The sofa bed we had to sleep in was so uncomfortable and noisy and both our balcony doors were broke and wouldn't lock, we informed the receptionist and was told it would be fixed but wasn't. We kept the shutters down the entire week. I would not rate this at 4 star, 3 at most.

Rachel Clarke

We have been back a week now! We had a lovely stay here the villa was lovely very spacious with everything you needed! The hotel itself was clean and the staff were very friendly and very helpful the food was good plenty of variety for everyone! If you are looking for a holiday for the little kids this place is perfect ! we were 2 adults and 1 grown up daughter so we weren't really catered for regarding the night entertainment as it is Very much for the kids (this is not a negative) but because you are out of the way from anywhere you can't really go for a walk or anything! We did take the free bus to the town for the day which was a lovely day out for shopping and the town was beautiful! My only negative is the foot paths around the villa's are awful and could really do with some maintenance I spent my time walking on the road! And also you have to pay a €200 security bond when you arrive (which wasn't a problem) but I am still waiting for my refund after a week of returning home so just be aware it's not a quick process! But all in all we had a lovely break here I don't know if I would return just simply because it really is for families with smaller children

Bhavesh Patel

Come back last week with 2 kids who loved it. Don't miss out on the foam pool party once a week. We went self catering which I'm glad because the people we spoke to said the food was not good. Try and request a villa near the Reception as the resort is BIG and can be too much for a walk if you've got little ones. Pool is great and it's a safe place to stay. Good shuttle service to corralejo twice a say and is free, BUT its about a 15 min walk to the main area once you get off the bus. The staff are great and fixed any issues we had. Enjoy

David Locke

The transfer from the airport was longer than expected. The reception staff were polite and very helpful. All inclusive food was excellent with plenty of choices, restaurant staff were very efficient. Animation staff were great (Simon needs more training) aqua gym was fun. Overall this is a great place to relax and I would recommend this resort.

Aleksandra G

Great location, 2 minutes walk from the shops, restaurants etc. Add another 3 minutes to get to the beach. Hotel itself is very clean. It is a family friendly place, so don't book it if You don't like children running around😉 two pools plus kids water play area. Plenty of space for everyone, it is packed but You can't really tell as there is a lot of space for everyone. Great animation team, really going the extra mile to keep kids and adults entertained. Shows every night. Staff is super friendly and helpful, in every department. We had issue with room lock on arrival, within minutes of reporting had maintenance trying to fix it, unfortunately, it wasn't a five minute job, so we was offered another room and moved very quickly. Great variety of food and drinks, although all inclusive has to pay 3 euros for cocktails, which still isn't too bad, but be aware. Could do with tea and coffee in the rooms, you have to buy or get some from the buffet in advance. Overall, I'm really pleased so far - still have 3 days to go, so might edit the review later.

Tony Boy

A large hotel complex within a short walk of the beach and shops. Pros - Food is good and fresh. Breakfasts particularly good and varied choice. - Staff are helpful if you have any questions or issues. Cons - Cleaning leaves a lot to be desired. For a 4 night stay our room was cleaned once due to a strange policy that you don’t get cleaning the day after arrival or the day before departure. Also the day it was cleaned it was not done well. - All inclusive for drinks means most drinks are with an additional 3€ supplement. A couple of local beers and two alcoholic cocktails are included.

Hugo Pires

We've just finished a 10 night stay at Broncemar with our two year old toddler. It was our first time here but may not be our last. This is a great family hotel, the rooms are spacious and clean. Two descently sized pools and plenty of sunbeds to go round. We heard one or two complaints about the food, although we didn't have any issues. Plenty of fresh options. Bars are kept well stocked. If on the all inclusive then the majority of cocktails aren't included, but are offered at a reduced price of €3. Otherwise plenty of other options. Stand out attraction at this hotel has to be the animation team. Luigi and his small team do a fantastic job. Our little one had an absolute blast thanks to the nightly kids disco and other events. Hotel is also perfectly located a few minutes walk from the beach and a number of bars. Have no issue in recommending this hotel as a great family hotel.

emma oriordan

Most wonderful holiday ever 10 days. The staff are all so wonderful and welcoming. The bedrooms are very comfortable and spacious. The all you can eat buffet has a wide variety of food. The entertainers sure kept our little ones entertained from morning activities in the pool, kids club and evening entertainment. I have to say the comedy evening entertainment was hilarious. Thank you all staff at Broncemar from the cleaners who kept the place clean and the bar/ waiter and all staff who provided us with a holiday to remember. See you next year.

simon smith

Very nice place to stay, we've been here for a week, and the experience has been great. Staff are very helpful cleaners every morning, and there is great food selection. Rooms have everything you need. There's an onside shop that sells your essentials however if you're after a bigger choice the shopping centre is around a 5 min walk. Nice little market on on the Saturday. There are lots of sunbeds to choose from. However, people do get down early to reserve beds. The rooms are hard to find when you arrive and are given a map to find your way around. Overall, I'd say 4.5 stars out of 5.0

Jason K

Really like this place. Just returned from our second stay here, this time opting for a premium sea view room... and it didn't disappoint! It has to be one of the best locations in the resort and to have that uninterrupted view across the beach and bay really contributed to making our week a great one. Yes, if you look closely enough you will find some areas for improvement. However, look beyond that and what you do have here is a clean, comfortable hotel with great staff, good food and all in an enviable location. Ideal for a few days away in the sun...we will be back!

Susan Smith

This is a lovely hotel with a very unusual and interesting layout. The staff are friendly and helpful. The pools are very good but the pool bar is too small for the hotel and the other bar doesn't open until late. The rooms are all suites, we had a junior suite with superior sea view, we are right on the seafront here and the wow what a view.

James Williams

The staff were all excellent, particularly on the bar and restaurant. The rooms were big (Jnr suite), although the AC was not very effective. Huge balcony and we could see the sea. Food buffet was OK, lots to choose from, although we ate out a few times in search of higher quality meals. All inclusive alcohol was weak/not so nice (beer and sangria were fine - but not the cocktails). You have to pay for branded drinks. The pools I think are salt water so wash your swimwear after. Nice layout with lots of sunbeds. A perfect location for a 10 minute walk into where the shops bars and restaurants are. There are a few shops nearby selling snacks/drinks. Recommend hiring a car from here to see the north and south ends of the island (approx 1hr each way - we used CiCar). Overall really happy with the hotel and experience.

Seher T.

We booked the hotel for a week. I am writing this comment on the 3rd day of my stay. Unfortunately the hotel is an absolute disappointment. the food is terribly bad. I had nausea last night and then vomited. I don't know if I have food poisoning or if my stomach didn't want the disgusting food anymore. this is our first and last visit here. The hotel doesn't deserve four stars. I don't recommend it to anyone! The pool is very dirty, a deposit of 10 euros is required for towels, I can understand that. But as soon as you want to change the old towel with a new one you have to pay a fee of €1. So much for the all inclusive theme. In Turkey, Egypt, etc. I have never experienced anything so bad in any all-inclusive hotel.

Kulwant Suman

Great hotel would have given 5 stars, but a lot of issues that could improve. The entrance and majority of the ground floor are paved with broken pavement, which is a major hazard for tripping and very, very awful to go over as I'm a wheelchair user. Rooms are nice, but the ac is a hit and miss. Cleaners have to be reminded that you want room cleaned. Restaurant is another hit and miss. The food is more or less every other day. The location was fantastic as you came out of the hotel. The beach is front a two minute walk. Views are great. You can see the beach from one side to the other and see the sunset/raise in the ocean.

J.

The restaurant needs a deep clean. The coffee machines need to be descaled. There are NO kettles or complementary coffee/tea sachets in the rooms in this 4* hotel…the carpet in the hallway is filthy and needs to be changed. The lifts are ridiculously small considering there are mostly families staying. We had to wait up to 15 minutes for a free lift with a baby in a pushchair. At times I wanted to carry the pushchair down the stairs myself. Food is pretty decent. There are a few pools you can stay at which is nice. There are a few really nice spots to take pictures. All the staff is really nice. It’s really clear that this hotel operates based on quantity and not quality. My expectations were different based on how much I paid for this holiday. I wouldn’t stay here again.

Oskar Walder

Very disappointing experience. Unfortunately, other negative reviews here are mostly true. We were told that the hotel was renovated recently but after seeing the hotel it hard to believe. The hotel is very dirty and falling apart pretty much everywhere. After arrival we noticed some cockroaches in hall and we were fascinated to see that it took almost full week to clean them. To make it even worse there were a lot of people complaining about thefts in the hotel. Regarding personal we have mixed feelings some were nice and helpful others not so. All inclusive is definitely not worth it as all drinks are from cheap water diluted alcoholic liqueurs and food was not so good either. Good coffee is not included in all inclusive, for safe you need to pay extra, even tea was not at room because you need to pay for it extra. Only good think what I can say about the hotel is location. The hotel is close to very nice beach and small city center but that is pretty much all.

Robert Chadwick

Typical 4 star all inclusive. Room was spacious, clean, and cool. The food was always as good as it can be for typical all inclusive buffet style, always plenty of choice. Ignore those who moan about the food those people have champagne taste and lemonade budget! As for security, simply keep your balcony door closedand locked! It's typical of any resort that thieves hover anywhere you go. The air con doesn't work without balcony door being closed anyway! Staff are friendly and helpful. Will definitely be trying other SBH resorts in the future!

Tasha Lincoln

The room size is great, and i liked having a separate living and bedroom. The pools were also great. Sunbeds were available at all times of the day around all 3 pools. The infinity pool was the most lively and busiest, but this is where the entertainment is during the day. The service from the reception desk was awful, and the layout of the hotel wasn't the best, on the first day, we had trouble finding our room following the instructions given. Food was awful, with the same food every night, and most of it was lukewarm. Pizza was the only good thing! Drinks regularly ran out from the drink machine at the pool and in the restaurant, and there wasn't a lot of choice to begin with. The surrounding area is pretty, but there doesn't seem to be a lot going on. I wouldn't go back to this hotel, but i know that's not everyones opinion.

Fiona Dunlop

We loved our time at the SBH Maxorata - the hotel was beautiful and so close to the beach! There is enough variety at the buffet every day to ensure that there will be something to suit everyone and the food is all extremely fresh. The pools are kept really clean and there is just the right amount of poolside entertainment. Where our room was (-5), we had a sea view from our balcony and the way the rooms are set up, we never heard our neighbours and there we couldn't hear any noise from the bar where we were. Our toddler also really enjoyed the splash park which was perfectly pitched at the little ones.

Josie Shelley

I stayed here for 11 nights and it was excellent! The room was clean and well maintained. The pool area was nice, quiet and tidy. The location is perfect: close to bars, restaurants and the sea. Will certainly be going back next year. Note: this hotel is disabled friendly.

Sue Palmer

I stay there for a week in September and absolutely loved it. The staff were all.so very helpful and friendly. The room was clean and had all I needed and more. I was in room 247 and had a view of the sea from my balcony. You couldn't ask for a more perfect location!!! Wouldn't hesitate to recommend it and will definitely be visiting again sometime. Thank you to all the staff xx

Wayne Buck

This hotel is perfect for couples, families and those travelling alone. Hotel staff are extremely helpful and polite. Rooms are very clean with good air con. We had a room overlooking the street, great atmosphere too. The main pool is heated and very nice. Sunbeds are always available. Hotel is ideally situated for shops, restaurants and cocktail bars. Flicks karaoke is a must see. Great atmosphere in there. We will definitely be back next year. Thank you for making our stay a very enjoyable one 🙏😊

Liam Peters

We’re here for 2 weeks, the staff are so friendly and very helpful nothing is too much trouble. The only issues I have is the Air Conditioning unit isn’t compatible, it’s very dated and just blows out cool air, the room is always hot and we need to sleep with the patio door open most nights. The bar downstairs has a cocktail of the day for €4- so much more cheaper than all the local bars in the area. The cleaning staff are great, they even come back later on in the day if you have overslept. I would definitely stay here again if they updated the air conditioning system. The hotel is in a great location.

Jane Crabtree

Great location and a few great bars and restaurants close by. We were room only so can't comment on the food or drinks. We went in October 2022 and November 2023. The rooms are very tired and it's obvious the hotel is due an upgrade. We rarely used the pool as the loungers were always taken from very early in the day. However there is a lovely beach close by. Lots to do in Corralejo which makes it a great destination, with a multitude of bars, restaurants and shops all within walking distance. It's nice and flat for those who struggle with hills. The first year we went our balcony looked out onto the pool area. Our air conditioning didn't work so that made for an uncomfortable sleeping environment. The hotel staff provided a fan which was of little help. The second year we went the air conditioning was really good. That visit the room overlooked the street so we could people watch from the balcony. We've decided to go to Corfu for our autumn vacation this year but we would definitely return to Corralejo. It's an ok hotel, certainly not 4 star as advertised, but it's location kinda makes up for it's tired, worn out features.

Ray Mc

I honestly find the negative reviews slightly over the top,please take with a pinch of salt. I came here on my 1st solo trip as a female I felt very safe. The staff and service was 10/10 Great facilities Beach 5 mins away in taxi only 4 euros or 30 min walk. I went half board for food, I recommended all inclusive for the days you feel lazy.I found the food very reasonable,meats were cooked to perfection There are some food options near by say 10 min walk. Please note you only can only use spa once free of charge,then you pay after that. Worth it though just think it should be made clear. The ONLY negative comment I have is if the cleaners could do more of a deep clean in the rooms to prevent any outburst of ants. Please don't be alarmed by my ants statement. But worth mentioning. I would recommend great trip for a great price:)

Susanna Pitt

Overall an ok experience for what we paid. If you want somewhere to go and just chill by the pool and unwind then it's ideal. We went in October and it was extremely quiet so we didn't have to fight for sun beds. The pool area was probably the best part of the hotel. The all inclusive food was average and a little hit and miss, in my experience this is normal for buffet food. The rooms were spacious but a little lacking. They could do with some maintenance- for example the peeling paint on the headboard where heads tend to rest. They could also supply more than one flat pillow per guest and some nice touches like tea/coffee for the room and complimentary toiletries. The only thing supplied was a generic soap for hair and body but appeared to be the same as the hand wash. The towels in the rooms and the pool towels have seen better days, they were as thin as dish cloths with as many holes better donated to an animal shelter. The actual shower was very nice, powerful with plenty of hot water. On the plus side, we found 3 chirpy members of staff, the receptionist (very helpful) one of the bar tenders and the entertainment guy. Sadly the rest clearly dislike either their job or tourists, or both!

David

Lovely hotel. Very clean and the staff are very friendly and helpful. The food and drink on offer is basic but all you need. There is a good selection at all meal times giving you the essentials. It's about a 30-45 min walk to the beach depending on which way you go but taxis are easy to get. Always plenty of sun loungers around the pool so no need to get out early with your towels. All in all an excellent stay and would come again.

Harley-Davidson Brest

Ignore the bad reviews, the hotel is very nice, the staff is attentive and helpful. The food is delicious and varied. To the ocean to walk exactly 20 minutes with a quiet walk. Rooms are neat, cleaning every day. We are very satisfied with our vacation in this hotel, although the reviews about it were alarming. I recommend it to everyone!

Petranka Georgieva

Do not recommend it. The only reason I booked was because it was advertised it had a gym, only to find out it was out of order upon arrival. You will also have to pay to use the Spa -€15 for 2hrs. Out of the whole hotel only probably one person speaks English. Also, their staff is very rude and unprofessional. I arrived for their breakfast at 6:30 to be told then it a 7 am, and then when it got to 7 am was told it at 7:30 am. It would be nice if they had staff that speak little English. They also seem to find it very funny and begin laughing at you if you don’t understand Spanish 🙄. I also saw a cockroach in the restaurant area for dinner yesterday. Friendliness - hardly any there. The hotel was also advertised with sea views but it's at a very dodgy place. Up a hill and difficult to find. The walls are super thin, and you will always be able to hear next-door activities. Staying somewhere else and not in this hotel will be my advice.

Robyn Mc

Had the best time here on my first holiday with my boyfriend, the all inclusive is very good value for money and we loved the food. Every night they had some sort of entertainment which we loved and the staff all seemed lovely and made it special for us. It’s a very good location only a short walk into the centre.

Lee Anderson

A perfect choice four our family of four. This hotel was well run and beautifully presented. The staff were polite and courteous. They were friendly and helpful and never stop! The room was spacious and cleaned daily. The food had a good variety and was tasty. The Italian restaurant was a nice touch too. The entertainment (Gino and Miren) was great fun and was aimed at all ages. Examples included shuffleboard, water polo, bowling, football. The acts that were bought in for evening entertainment were excellent too. Beds were comfy and showers were powerful. I had a massage too- Martina has magic hands- I would definitely recommend. No complaints at all, would thoroughly recommend.

Mrs J Partridge

Me and my family stayed here for 9 days . We loved it here . Very safe for children and the staff are amazing . They opened up the restaurant so we could have breakfast as we had an early flight. Rooms are very clean , the children’s entertainer is very funny and works hard to entertain the children. Loved the Reggie man night and the tribute to Motown singers. The food selection is really good as well . I would recommend this hotel to anyone and will definitely be returning. Thank you for such a lovely holiday .

Paolo Scura

Some people will surely have complaints as the food or the hotel wasn't quite 4 stars. But for the price we paid, I could not fault this hotel in any way, and had a very pleasant staying. Clean rooms, friendly staff, a nice variety of food at all hours, entertainment, spa, gym, location....and all the rest. It was overall worth the price paid.

Jane L Hughes

Just returned from a weeks stay, third time in 3 years to Playa Park. The Reception staff Bob, Sebastian and the girls were amazing. Gino and co for the entertainment and Samba in the bar, couldn’t have asked for anything more. Met some lovely people and caught up friends we met the year before, cannot wait to return in the next year or so. Thank you all for an amazing stay 😊😊

Abigail Hewitt

We had a lovely holiday here. The hotel was lovely in a nice area with lots of things to see and do. The food was so nice and fresh with so much to choose from to suit everyone with a different theme each night. Hotel staff were all so polite and helpful. The animation team were fantastic and my daughter really enjoyed the kids club and we all enjoyed the evening entertainment. This team interacted with every child who came near them from the first activity in the morning until the last one at night, they really did put everything into making sure the children enjoyed their holiday as much as the adults. This is definitely a hotel I would love to come back too. They genuinely make you feel like part of the family.

Sarah Kynaston

One of the best all inclusive holidays I've been on with my two children. The rooms are spacious and spotlessly clean with staff coming daily to tidy round. On arrival reception staff are very welcoming and accommodating with drinks ready and a small selection of food. All waiting staff and bar staff are very welcoming and friendly and always have smiles on their faces with nothing ever too much trouble. There also great with the children making them laugh!! The entertainment team are the best I've ever seen and what they have to offer is fantastic its suitable for all ages from kids to adults and includes everyone they are all so friendly and its just all so spectacular and it was so much fun! The food was always fresh and the eating areas were very clean. The chefs would go out there way to make you something extra if you had any allergies etc.

Jeremy Bassett

This was the best family holiday we have ever had. There were 5 of us across 3 generations and the hotel catered superbly for all our needs. Staying at the hotel felt like staying amongst friends. The rooms were very comfortable and extremely clean and modern. The food was magnificent. The choices were amazing - day and night. Bar staff were so friendly and on our all inclusive package, we got tremendous value for money. The pool area was busy, but still relaxing and the entertainment staff worked so hard to provide activities for young and old alike. Nothing was too much trouble for the staff. Highly recommended as a holiday destination

Debra Gibson

Just returned home from a fabulous 10 days at this hotel. Reception we received from ALL the staff was wonderful. Beautiful hotel in a great location, near enough to all the amenities but also far enough away to take or leave. We had a deluxe sea view room, spotlessly clean plenty of space with a big bathroom and a walk in shower. Dressing gowns, slippers, restocked daily mini bar and coffee machine. Great choice of food, if you can’t find something to eat then you need to go self catering. Drinks are very generous. Great pool area and we never had trouble finding sunbeds. The animation team work really hard, not our cup of tea but go down to the town if you fancy something different. I don’t pick my holiday destination based on the entertainment. The staff went over and above to accommodate our needs. Kasia, the customer relations manager was a real ray of sunshine. All in all would a go again, definitely YES.

Kyle Innes

We stayed for 11 night and thought it was absolutely brilliant. They had facilities for all the family, kids loved the pool. The animation team was unbelievable, incredibly good, Lenny, Danni, Danny & Rudi we dealt with. Each one of them was absolutely brilliant. The night entertainment was brilliant, food was really good. There's tiny improvements they could make, like PA speaker at the kids pool but overall was was an unbelievable holiday.

Suzie Page

This Hotel offers a relaxing holiday experience,lots on offer rooms you can have Sea views you're choice,space is offered in the accommodation the rooms have a extra comfy bed a shower you don't want to move from,accommodation of people with disabilities offering of lifts and easy access of the hotel. Food on offer for everyone and drinks too with a pool bar. They offer of Games through the day. The pool's offered with heating so not so cold. The whole experience was the staff absolutely brilliant and helpful and also the rooms cleaned everyday if it's needed for you and Towels for the pool offered as a deposit of 10 euros each pp at the start of you're holiday,once finished with the towels you get you're deposit back and changed everyday if needed. One thing is their is a mini bar in you're room too at a charge if you so buy something from it. To me this Hotel offers everything as well as comfort and the view from the sea view room makes this holiday.

Lorraine Mccarthy

My recent experience at Hotel Ereza Mar was truly delightful. The level of professionalism and efficiency displayed by the staff was exceptional. The cleanliness of the hotel was impeccable and my room was extremely comfortable. While the price may have been a bit on the higher side, the overall quality and experience made it worth it. I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The only negative was the food needs improving ⭐⭐⭐⭐

Samantha Urben

Recently stayed for 4 nights on a girls holiday. Location is good - nice walk along the prom. The staff are lovely- very helpful, cheerful and happy. The hotel itself, the rooms and pool Areas were spotless. Good variety of food but not very hot is the only criticism I have- but I would go back again no problem.

PAUL BROWN

My wife and I recently stayed at Hotel Ereza Mar. The professionalism and efficiency of the staff was top-notch, making us feel welcome and well taken care of. The cleanliness of the hotel was impeccable, and our room was very comfortable. I would highly recommend this hotel to anyone seeking a comfortable and enjoyable stay. Thank you, Hotel Ereza Mar, for a wonderful vacation.

David Warner

Having stayed at the Ezra mar last month it as taken a while to get over what was supposed to be a special occasion. We arrived late evening and given room 230 and confirmed it had a sea view. On entering the room it was dated with wallpaper peeling of the wall and marks over the bedside cabinets. Out to the balcony and the sea view We were met with a four foot brick wall and the sea view could only be achieved if standing up, so much for all the extra cost. Down to the bar and as long as you are prepared to queue for a drink ( 2 only) as there was was only one person serving good luck. And hope you enjoy the pre mixed cocktails. There was no mention of all the steps down to the restaurant and once you had decided what to eat you still need to climb back up. Would say that the hotel is definitely not 4 star and would struggle to be 3 star. Having traveled for over 50 years there are always ups and downs but this hotel was definitely a down and miss sold as a 4 star hotel. We have had more complimentary tea bags etc in bed and breakfast stays. Catering staff need to be re trained in manners when dealing with clients. All sunbeds we reserved by towels by 8.30 in the morning after standing up and looking over our sea view balcony. Can not comment on day time activities as left the hotel the next morning to go somewhere else to save our wedding anniversary break .

Paul Mclaughlin

A Very relaxing place to visit. I'd definitely return. The food, drink , staff and Location was Perfect I'd recommend the Adult only upgrade if you don't have any kids. It was a quieter part of the large complex.... 👍😎

Peter Glynn

Lovely room and great location. Friendly service, nice pools, generally excellent food, fresh and delicious, with a huge range to choose from. Only criticisms are the constant background music, the poor service at the marina bar, and the waste of space sports bar, which could have been put to better use as, well, just about anything else.

L C

We booked a deluxe bungalow with breakfast included but upon checking in we were told we’d been “upgraded” to a room in the lux area (I think that’s how the receptionist described it). The room was comfortable and in a quiet area close to the beach, pools and the breakfast restaurant - so these aspects were great. However we found that whilst a lux room included free beach towels and towelling robes & slippers, it lacked something quite basic that we really like - an actual bathroom. The sink for doing ablutions is in the room along with everything else (beds, sofa, table and chairs and mini kitchen). The shower does have a sliding door for modestly. The toilet also has the same. But a thin glass door with gaps either side does not provide privacy whilst you’re using the toilet! We are two old friends who know each other very well. But this spoilt our desperately needed chilled holiday…. So if you’re happy not to have a bathroom and happy with what I’d call ‘an ablutions area’, this lux room might be for you. The hotel set-up feels like a village which we liked and for a few days break in the sunshine it was nice. I just don’t understand the lack of walls and door to create a bathroom though, it must be a cost issue (I’m kicking myself that I forgot to take a photo of the set up as it was quite bizarre.) Other stuff: Staff friendly, breakfast plentiful with lots of choice (if rather busy due to the size of the place), pools hit n miss due to some being heated, some not (and the information we were given about which ones were supposed to be heated not appearing to be correct). We preferred being on the beach tbh as the poolside music was also not relaxing and really repetitive. Lots to like but wouldn’t feel the need to return as have experienced better places at this price point.

Nathalie Olbrechts

This was my first Barcelo Hotel and I keep coming back. The location is fabulous, right on the beach, the pools are very pleasant, the rooms are great and the food varied and really nice. The staff is a joy, all will do all they can to make you feel special and sort out everything you need sorted. Always a great experience

SUZIE Bird

An amazing all-inclusive holiday with 7 restaurants included (one of which was a beach front bar - not even on the complex) and various reduced price options to select from as well. All bars provided an excellent choice of non alcoholic drinks, not just beer, with the Royal Level Adults only pool bar having gin, 2 martinis, and even aperol! Vince, the excursion rep was VERY helpful and arranged a boat trip for us the day after we enquired about it. It included snorkelling, food, and drink, and we even saw dolphins. Would highly recommend this to friends and come back again!

Marcus Lyle

Excellent service by the staff who are all very friendly and helpful. The resort is very well maintained, and you see people every day working to keep in clean and tidy. Wasn't clear at booking with 3rd party that pool heating was extra but very quickly resolved by reception. The villa itself is perfect, with the private pool being a touch of luxury. I highly recommend paying the little extra for this really nice resort.

Adam Franklyn

Had a fantastic weeks holiday here, staff are all great and really helpful, especially the reception, anything you want they will sort for you restaurant reservations, taxis, excursions.the villa was really clean with a lovely little pool and all the amenities you will need. Breakfast was a lovely buffet with lots of choice. Nice distance away from the busy town, we hired a car which made life easy but it’s only 30 minutes from the airport and a cab is only 8/9 euros in to town. Would definitely come again and would highly recommend

Amber W

Wonderful place to stay. They have themed dinners each evening, which provide a great variety of food for a week stay. The breakfast buffet also has great variety and all of the food is of good quality. The staff are friendly, polite and always happy to help. A special mention is worth giving to Pascal, who was delightful and welcoming to every guest each morning that he was there. Manuela also gave us a helpful tour of our villa upon arrival. The spa is absolutely lovely, and Norma was so helpful. I'd recommend the spa circuit and a massage. The villa, pool and jacuzzi were absolutely lovely and in great condition. The streets to walk to the villas are clean and tidy. Location wise: There are 2 supermarkets a 5 minute walk away and a brilliant tapas place a little bit further. Otherwise, the location is set back a little compared to other locations (but we knew that and were happy with this). We personally didn't want a car, but it typically cost about €10 by taxi to get into the busier areas of Corralejo. We absolutely loved our stay at Bahiazul and would definitely consider staying there again.

Joe Brent

2 nights left in this resort, and I cannot fault a single thing about the place. Well worth coming here, short and cheap taxi into town if you prefer something busier, but this resort is top notch. Villas impeccable, streets flawless, staff amazing(Pascal and Hussain), food is varied and great quality especially the show cooking. Will recommend this place to anyone and will definitely return.

Valerie Johnson

Spent 2 weeks here in a one bed villa. Whole resort well cared for, plenty of ground staff tending gardens daily. Villa itself a little dated, kitchen minimal ( no fitted grill/ oven but plug in portable one provided) Comfortable bed, good shower. Pool only minimally heated and no cover so any heat gained in the day completely lost at night, so sadly not used at all. Hot tub also too cold to use. We booked daily breakfast was was plentiful and varied good value. Immediate area round the complex sadly has unfinished building works, wrecked cars that we were told locally had vagrants living in ( none actually seen) but the unfinished buildings does detract from the look of the area. Good security at main gate, so felt safe. Too far for us to walk into town, but taxi fares about 7 euros each way. Overall good stay.

N Pearson

Location is great, easy access to Corralejo. The site is really good and well managed, really clean. Staff are good, with a really friendly welcome. Facilities on the site are good, great area around the pool, pool very crowded though. Too many people reserving loungers. Wave is a good option for food, the buffet breakfast looked excellent and was very popular. Used the bar when at the pool, very good. Bedrooms were okay. Clothes storage is a little poor but functional but basic particularly in main bedroom. Bathrooms okay. Taps in bathroom aren't good though, very easy to turn on very hot water whilst in the shower, no safety notch. Main criticism is the downstairs. The lounge area wasn't big enough for 6 of us. A strange settee, we asked for 2 extra seats which helped. It wasn't a comfortable relaxing space. Outside was better, wooden picnic table and sofa. The kitchen was described as fully equipped, it wasn't. No oven and only 2 hob cooker. The microwave could cook as an oven but we had to Google to get the details of how to use it. The hob wasn't good. It switched off after 60 minutes, which was no good whilst cooking a big meal. As we had to use the hob for several dishes. The number of plates, mugs and cutlery was just 6, no spare for the number of people. As we were 6 we'd have expected double this number. For a 2 bed apartment it would have been okay but not 3 bed. Storage in the kitchen was poor, no cupboards for food. These things spoiled the holiday for us, which was a shame. I know some people don't cook whilst on holiday but we do. These things would be easy to remedy - a normal hob, full instructions for the appliances, more plates, mugs etc and a few more comfortable chairs. Describe in detail what is meant by fully equipped, list the equipment. With these changes it would have been 5 stars. For many families the apartment, will suit them but not us.

Colin Hamilton

Wonderful location, short walk to the old and new town of Corralejo. The apartment we had was finished to a high standard and very spacious. It's immaculately clean and tidy inside and around the complex. It's a very relaxed atmosphere here and a great place to unwind. Staff are very friendly and really do what they can to make your stay comfortable. The bar serves tasty food and drinks etc. it's also affordable. The pool is lovely and the sun beds/sofas are very comfortable to catch some rays and unwind. We only had a short 3 night stay but throughly enjoyed our time here. Something of note: It wasn't an issue for us but in the height of summer heat here it could get warm in the rooms, there are ceiling fans in the apartments, no air conditioning. Something to think about if you really struggle without air conditioning. Apart from that it was the perfect place to stay.

Skye Thain

Have been here on two holidays now and always had such a good time. Very good value for money for what you get. Rooms are great- really spacious nice living rooms and kitchens, really cute patio to sit out in with table, chairs and a sun lounger. Bedrooms are nice too. Pool area is great and really quiet when we go, but we’re off season. Pool bar is great and does really fab drinks and food, so handy and pretty cheap. All the staff are lovely and very helpful. They have welcome parties with food, drinks and live music. A fussbal and pool table in the reception areas and loads of books to borrow while you’re there. All in all a great stay and we’ll definitely be back at some point.

Tiffany Brierley

We are just leaving a 5 night stay at Buendia and honestly, it's been fab! We had a 2 bed duplex apartment with ground floor, poolside terrace. The apartments are modern, clean and have everything you'd need for your stay. The team are amazing and our welcome was so nice, free welcome drinks, a Full and detailed explanation of the accommodation and location. They have a very helpful app with lots of recommendations and ways on how to book things at the hotel. The gym was good, pool was lovely (although I don't believe it was heated as stated when we arrived - no issue though!). The grounds were very well maintained, pool cleaned down every night. The restaurant on site was nice and had breakfast options should you want it (all at an additional cost but prices were good), the restaurant shuts at 5pm but there are lots of local restaurants! Supermarket is a 5 minute walk which is really handy. Old town around a 10 minute walk with the beach and lovely restaurants and live music in the area. The communication from the team here was fab, Pablo and Serena were amazing and checked in on us regularly through WhatsApp and also kept us up to date with our transfers/how to check out early due to early flights. Although this is family friendly, I wouldn't say it would suit smaller children if you need entertainment for them (slides, play areas etc) as these things aren't there. It's very chilled, relaxing and quiet. Just what we needed! I would definitely recommend to anyone looking for a relaxing getaway with great customer service!

Jonathon Gibson

Me and my partner stayed at the Buendía Corralejo nohotel between the 9th and 16th of October 2024. It's a great place to stay in a good location not far from the marina. The place is very much its own oasis in an urban sprawl. We stayed in a courtyard room, which was very close to the pool area. The apartment is modern but had no oven, only a hob. No air conditioning only 2 ceiling fans. I had a cooked breakfast and nachos in the restaurant. Food could have been hotter overall. That's my only grumble. Would definitely stay again.

Celia Stevenson

I stayed here for a week in September 2024. The room was kept spotlessly clean, the bed was extremely comfortable and noise from the adjacent building site was minimal with the balcony doors closed - in fact, I had no problem with it at all. The breakfasts were very good, lots of choice from full English to salads and cold meats, fresh fruit, yoghurts, croissants and fresh pancakes with chocolate sauce - yum!! Reception staff were friendly, efficient and helpful. highly recommended, I will stay here again.

Jen Hoodratroughdiamond

Absolutely would not recommend this hotel. Firstly in front of the hotel there’s a huge building site with a crane that you can see from the pool area. There’s constant beeping and drilling all day while you’re by the pool. If you book a room that isn’t a pool facing room, beware because your balcony might be overlooking this total mess. We travelled with our 10 week old baby and were surprised to find the rooms that are advertised as having en suites with baths have no plugs so not only is the bath pointless but we couldn’t use the sink to wash our son. When we mentioned it to the staff we given a random plug that didn’t fit and continued to struggle with the most basic tasks. The rooms are also advertised as having ‘mini fridges’ which was important for us for milk storage for our baby. Every morning after storing my formula and expressed milk in the fridge, we’d wake up to find it gone off as well as the food we’d bought from the supermarket. I also notified the hotel about this and I was told that the fridges are not actually fridges but ‘coolers’. Missing the most basic of requirements again. The room’s also don’t come with kettles which made preparing formula impossible. We had booked a ‘premium double room’ with Jet 2 and were surprised to find 2 single beds shoved together on tiled flooring. This meant that the beds moved around in the night and my husband and I woke up with a huge gap between us. We had to constantly push them back together again. The last night of the holiday our tap water came out brown. I went downstairs to notify reception and no one was there. The hotel receptionists had bad attitudes and constantly gave us stink eye. Jessica on reception was particularly awful and had zero customer service skills. One pro of the hotel was that it is clean and the cleaning staff were lovely. The buffet breakfast was nice but the buffet in the evening was cold. We liked going to Leonardo’s down the road for the best four cheese pizza you’ll ever have. Do not book this hotel!

cox nicholas

Hotel is within easy reach of the beaches. The hotel is very clean with an excellent restaurant serving buffet breakfast and evening meal with plenty of choice. Rooms good quality and very clean and seviced every day . Staff are always very friendly and accommodating. Having stayed at this hotel 4 times so far this year I would highly recommended it

Marijana Camur

Super nice and polite staff always ready to help, cleaning ladies were doing great job, whole hotel was clean and tidy. Pool was great, enough comfy sunbeds and great food! Lot of beautiful beaches near hotel, and good restaurants. 10/10

Tom Johnson

Spotlessly clean, great food, although some things not to my taste. Nice staff etc....if the pool was heated that would've been great. 👍👍 Easy walking distance to a great beach and cafés. 🌞🌊🏖️

ilya kennard

Clean, beautiful building, delicious breakfast, staff super friendly. Plush rooms. Step out of the hotel onto the beach, amazing. Only downside is it is advertised as self-catering; it's NOT, it's a room with a fridge. I was given a microwave at my request. I will definitely return!

ΠΑΙΔΙΚΟ ΠΑΝΕΠΙΣΤΗΜΙΟ

No ammenities in the room, far away from city, nothing around. Breakfast poor but tasty. Room was good.

Leigh Moss

We call in here to use the Cafe/Bar for a drink while out walking, usually around midday. The beer they serve is of great quality and nice and cool at a fair price. It would be nice to have a meal while visiting but there are never any menus out so I don't know if a lunchtime servis is available.

TutorNick

I received excellent customer service from the staff after leaving my phone in the room and they put it in a taxi so I could receive it whilst still at the airport. Thank you so much! As for the hotel, it's a good place with comfortable rooms including air conditioning. I had a top floor sea view balcony room which was amazing to see the sunrise. The sun went after 1pm, by which time you can go to the beach next door. The sea can be choppy but if you walk further into town, there is a calm bay beach. There is not much around the hotel unfortunately except for a garage shop and café 10 minutes walk away. Nonetheless, the hotel provides free water, pop, and coffee in the rooms. TV channels are good including all the UK main channels. The restaurant is good albeit a little expensive. I had the grilled fillet cherne fish which was very tasty indeed. Breakfast was reasonable with a good range of choices. The only downside were the room walls are very thin so you can hear next doors TV. Also, the swimming pool is not available due to some government regulation which is a great shame. I liked to watch the ships and planes from the balcony. Enjoy the pics!

Sam Ayriss

Very welcoming good food views and beer didn't stay just used the bar and restaurant

Rizik Löwenherz

the red velvet cake was super delicious and i would recommend it ! best Red velvet i ever had. the Coffee was also super good

Ben Latimer

Great little place for coffee and cake. Lovely owner who makes amazing tasting pastries and cookies. So good that my son made me go back for more.

Ülkü Okur

The desserts are delicious. The best sweets, cakes, and cookies in Jandia.

Elizabeth Norton

The sweetest owner. She has the best chocolate croissants I’ve ever had in my life. Prices are insanely reasonable. This place is a must for a nice espresso, croissant, cake, etc.

Jordi SP

Best place to have breakfast in Morro Jable! Argentinian specialities and local pastries. Excellent attention to details!!! Shiny Happy People!🔝

Garry Bazzant

Great Hotel and friendly staff. The selection and quality of food at every meal time was amazing. The hotel is about a 1 hour transfer from the airport. We had a family room which was clean, had air con and honestly massive for the 4 of us (2 separate rooms). The swimming pools were plenty big enough considering how many guests the hotel can hold and really well kept as well as the gardens. I would definitely stay here again

Elena Darie

Not a good impression about the hotel, even if could be considered as a 4* hotel. First of all, the food is awful, repetitive and no taste. I could say that happens in some of the evenings do not have any options to eat even for children. I've been in lots of holidays with all inclusive option but this hotel offers the worst food I ever seen. Loungers at the pool was all the time occupied and most of the time we sat on the grass. We paid a lots of money just to seat on the grass. You should have removed the pictures with the lagoon from the website because you are misleading people into thinking they can access this facility. I would not recommend this hotel to anyone. The distance to the real sandy beach is too far, activities very expensive and what you can visit here is sandy beaches but, you need to rent a car for. A day before checkout my husband ask a lady from reception if we can still use all the facilities from the swimming pools or even to serve the lunch and she said no, if we want all of this we need to pay €30 for late checkout. I said what? We have all inclusive and still need to pay for lunch… Very disappointed!

Anna Kastrati

Huge hotel and very beautiful however staff aren’t the friendliest, came across very abrupt and rude. The staff member who does aqua aerobics is very nice friendly and full of energy. Thought it was weird you had to pay for the spa experience as every hotel i’ve been to it’s included but it was €15 for a hour. the spa has broken tiles and the tiles need cleaning. Food is very repetitive and not that great but it’s okay. Wouldn’t come back again, but still had a nice time despite this.

Karolina Wiaderek

The food is a joke. I've never been in 4 star hotel with that pore culinary part. our friends had food poisoning twice during the visit. The meat is usually raw and it smells funky. The potato's sticks with mold. To sum up the cook that was responsible for the seasonings is tasteless. The only safe place is sweet table where everything is pre prepared. The activities prepared for the guests is almost none existent. The room had mold in the toilet. Most of the service is nice, plesent and helpfull. But one lady had some attitude, was simply rude and prejudiced for none reason

Simeon Hopstadius

Very happy with our stay here. The view from our room was amazing. Staff were great. Some of the staff didn't speak english so that was a bit of a hassle. Rooms were cleaned very well and the cleaning staff were extremely friendly. Breakfast was great, lots to choose from. Same goes for dinner, but a lot of the food felt like it lacked seasoning - I guess so it's as neutral as it can be considering the amount of guests? I would imagine this is great for families with kids though, since there was a lot to choose from. I would've liked to see more authentic Spanish cuisine. There is also a very small variety of alcohol to choose from at dinner so you have to go to the bar in the lobby afterwards if you want anything more than the one or two types of beer/wine they serve at the buffet. My biggest gripe with the hotel is that there is a "no reservation" policy for the beds by the pool but it isn't enforced in any way. Staff at the reception told us the pool opens at 10 AM but people were using the pool earlier and reserving the beds with their towels which made it a pain to find a free bed. If you're not gonna enforce your rules, then don't have rules. I also think that for that price the spa should be complimentary for guests and not have to pay to enter considering the room prices and the rating of the hotel. Location is okay, it's a 20 minute walk to the town and the large beach but the town is downhill so it's quite the hike back to the hotel. There is a small store in the lobby which was nice. I would recommend you get a rental car when you land in Fuerteventura and just drive to the hotel. Overall there is room for improvement but it's just small things. It's not the best hotel experience I've had hence the 4 star review but I'd recommend it to a friend.

Travel When not Gardening

Booking this hotel was an impulse buy as I received a "special" offer from them. So, unfortunately, I haven't done proper research on the place. Now, in hindsight, there was no sense in booking it this much in advance because the price is absolutely the same now. Also we didn't receive any benefits of booking directly with them. The hotel rooms and food were OK (we've seen worse and better), we also liked the grounds and all the greenery. But the key thing that didn't work for us was the absence of the heated pools. They advertised two to be heated. We don't come to remote destinations to eat or spend time in the room. We come for water fun. But the sea was rough and pools were freezing. We felt like we endured long flights and spent money for nothing. Very upsetting. We will not return to Fuerteventura, we've been to two hotels in Gran Canaria before and they were absolutely lovely with warm pools and more inviting atmosphere. Even overcrowded Tenerife is better.

Olga Zhuravlyova

Our second visit and we’re just happy to be here! Lovely view, big swimming pools, just in the beach of the ocean. On our first visit the room was better but this time we have a better view and we’re spending almost whole day outside so the age of the room not that meaningful. Of course everything could be better and better but it costs also a different price😏 So everybody who are unsatisfied should just to make the budget bigger to get the quality they need😌 If you’re in a good mood you will enjoy this hotel because it is has everything for joyful vacation!

Pamela

This resort is really good for a break. The staff at reception were polite and helpful. The room was not the best but beds were fine and we had a small balcony too. The hot water wasn’t working on the first day and I showered with cold water but I approached a member of staff at reception and they fixed it immediately. So good and helpful. The food was amazing, lots of choices every day and the cakes and sweets were to die for. I went all inclusive, unlimited drinks and food and plenty of good choices. The beach was also great. Love a beachfront complex. The only thing that let us down was the wifi as it wasn’t working at all, probably because many people were using it. Overall it was an amazing holiday. I would recommend and I would definitely return.

Vera Zwaan

The quality is very bad! The rooms are old, the beds are bad, the room cleaning is very bad! It’s all old and already should have been changed 10 years ago. The restaurant is very bad! Quality from food is bad. There is no choice at all. It is like they are saving money on food 24/7. From 10 days staying here, only one evening it was okay. Further all the drinks are watery, the food is tasting bad. They use food from previous days for the next day. And it was sold as a 4 star hotel… it is not even 2 stars, that’s how bad it is. Also the sea is very bad, there are huge stones everywhere. The room window can’t be opened because of the mosquitos, and there is no “window against mosquitoes”. But you can always choose the airco right? Well, they haven’t cleaned it for approximately 10 years… so if you turn it on the whole room is dusty and smells very bad! Never had so bad feelings on vacation. Never again!!!

Patrick Richards

Nice spot. Really enjoyed it. Hotel clean and well laid out. Food is good. A little it of a walk to get to the nearest restaurant, though not bad. Night entertainment is not great and takes away from the overall experience. Shame, because the staff are friendly and helpful. Nice place and worth a visit.

Nicola Washaya

It's a lovely hotel but could do with improvements here and there. The hotel needs updating, only minor things but they could make such a difference. There isn't a lot to do and not enough information regarding excursions. The breakfast menu could do with a little boost. The dining area is a bit dull as well. Maybe soft music in the background would help and have pictures that are lively on the walls. The main pool also could do with music in the background at all times. Then for those that want peace and quiet, the middle pool and the kids pool could do with no music. An activities coordinator would be beneficial for the hotel as well. There were a few games at the main pool but they were not lively enough. The snooker/pool tables are randomly at the end of this open space. Not very inviting and there are no instructions as to how you play. A notice on the wall telling guests what is needed would be nice. This hotel has so much potential and just needs the right people with the right attitude to make it an epic hotel.

Łukasz Mews

Before choosing this hotel, I read a lot of reviews, both positive and negative. Many of the same issues and highlights kept coming up, so I’d like to share my family’s own experience at this hotel. I'll start with the positive aspects and then move to those that were less pleasant. So: 5/5 ***** - Service: The staff was extremely friendly, always kind, and ready to assist. We felt genuinely welcomed by every member of the team. 4.5/5 ****½ - Entertainment Team: They brought incredible energy and joy. My kids loved them, and their activities made a big difference in our stay. 4/5 **** - Rooms: Although quite old-fashioned, the rooms were very clean, and sometimes the staff would even surprise the kids with little animals made from towels. On the downside, we only had two power outlets in our room, which felt inadequate given today’s technological needs. A big plus, though, for the air conditioning, which worked seamlessly. However, we did miss having a light on the balcony. 3/5 *** - Hotel Ambience: The hotel itself has an old-school vibe. Built in 2007, it doesn’t appear to have changed much since. There are a lot of empty spaces, which, at times, made walking down the corridors feel a bit eerie, especially with the lack of clear signage. We also noticed quite a few maintenance issues, like hanging lightbulbs, and there wasn’t always timely upkeep from the staff. 3/5 *** - Pools: The pools are beautiful—two large ones in total—but only one was accessible, and it was located far from the snack bar. The other pool, closer to the bar, was unfortunately closed. The open one was quite a walk away and quite cold, so we had to make compromises. 3/5 *** - Snack Bar: It was closed more often than open, and when it was open, it mostly served lunch food, which left us with limited options between meals. 3/5 *** - Drinks: Drinks quality varied significantly. If you tipped, you’d get a decent drink, but overall, it was hit or miss. The drinks were inconsistently prepared, often weak, and didn’t meet the standard expected for a four-star hotel. 2/5 ** - Food: The biggest disappointment was the food. It was practically the same every day for seven days. By the second breakfast, I already knew what would be served. Lunch was underwhelming, and while there were occasional variations at dinner, presentation and quality didn’t quite hit the mark. Limited cheese options (one type, for example) and drinks from the dispensers tasted off and would often run out, even early in service. Morning coffee tasted generic, and tea and coffee were not available during lunch or dinner, except occasionally at night. For a four-star hotel, it was quite underwhelming. I'd also like to mention that the food often lacked clear labeling, with sauces or other condiments left unidentified. 2/5 ** - Games Room: One of the key criteria for choosing this hotel was having an enjoyable games room where I could spend time with my children. Unfortunately, this was a letdown. Of the three pool tables, only one was working and poorly lit. The air hockey puck was too damaged to use, and most of the other machines were unplugged. The ping-pong table was usable but in an extremely stuffy room. One final point is that there was only one lifeguard across all pools, often on his phone. Overall: We spent seven days at this hotel, actively trying to focus on the positive, and we managed to find it. We got away from our daily stresses and soaked in some breathtaking views. The beach was stunning—probably the best I’ve ever been to. We ate, drank, and made memories. In the end, we enjoyed our break and will remember this holiday.

petra bode-hammer

A dream vacation. All the staff were very friendly and accommodating, excellent food great variety. The beach is accessible via stairs but there are handrails to hold on to. The beach is so beautiful, lots of space, which makes the walk down the stairs definitely worth it. Rooms are outdated but very clean , like the entire rest of the place, bathrooms, pool , restaurant etc . Highly recommend if you don't mind the outdated rooms, I sure wasn't in my room enough to have this be an issue. Will definitely come back.

Hranush Manukyan

Great place, nice vacation overall. The hotel is a bit old, but fine in compromise to the scene and place and all the efforts and friendliness of the personnel. Everyday cleaning the rooms, very very accurately. Everyday new towels. Food could be a bit more diverse. For a long staying can feel the same everyday. Downsides: Too many people smoking at outside cafe/bar area...felt disgusting for a non-smoker/allergic person... And there should also be a kind of a note that the beach is CO(clothing-optional) especially for families travelling with kids.

Allan Andreasen

We had a generally good experience during our stay, but there were some areas where we feel the hotel could improve. Service and Rooms The service was good, and we were greeted by friendly staff. The rooms were cleaned daily, and we have no complaints in that regard. Unfortunately, we experienced a lack of maintenance, which resulted in us having to change rooms. This meant we lost the sea view that we had paid extra for, which was disappointing. Food and Beverages The food was tasty and well-prepared, but we found that the beverages were often not refilled, making it difficult for us to get what we wanted. Cleanliness of the Area While the rooms were cleaned daily, we were surprised to see that the outdoor area was not cleaned every day. This is something we did not expect from a hotel that officially has 4 stars. Location The hotel’s location is perfect in terms of the beach and the view from some rooms. However, it is necessary to take the bus if you want to go anywhere. We recommend renting a car, as it allows for more exploration of Fuerteventura, which has many wonderful sights to offer. Conclusion Overall, we had a good stay, but we expected more from a 4-star hotel. In our opinion, it does not live up to the 4 stars it has received.

Catarina Martins

The bungalows are the greatest asset of the hotel: renovated, well-decorated, and spacious (with two private patios), they offer all the necessary amenities (fridge, microwave, stove), good lighting, and amazing views (Sea View Junior Suite). The hotel is also in a calm and quiet area, with plenty of free parking spots, which is a plus. The staff is very friendly and polite. Special thanks to Johanna, who greeted us with a big smile and kindness. The biggest downside of this hotel is definitely the food. The buffet (breakfast/dinner) has no variety/options, and the food is mediocre at best. Additionally, we were surprised to learn on our first day that drinks (wine, coffee, water) are not included. This information was not communicated beforehand. Honestly, don't waste your money on a half-board option because it's not worth it and you will be disappointed. It's better to take the 2-minute drive (or 20-minute walk) to downtown Costa Calma and enjoy the numerous restaurants. Another negative aspect was the appearance of cockroaches in our bungalow at 11 PM. We reported it immediately, but the person at the reception at that time could not help and told us to come back in the morning, which we did. They promised a better cleaning that day, gave us bug spray to use, and explained that "they are everywhere on the island and we already do preventive treatments every month." The nonchalant attitude was a bit disappointing. We understand that tropical weather comes with these cons, but still, cockroaches can transmit diseases and should be taken seriously. We didn’t sleep peacefully after that, always wondering if we would find more (we did). No compensation was offered for the inconvenience. Apparently, it's a normal thing in the Canaries and not considered a big deal. Overall, we had a good stay and would recommend this hotel, mostly because of the quality of the bungalows.

Laura Manzanares

Really nice apartments, we choose with view to the sea and didn't regret it. Nice swimming pool, clean and well maintained apartments with a complete kitchen, it doesn't have a dishwasher, but we ate mostly in restaurants, we only had breakfast at the hotel. The balcony is spacious and, with the view, is great. The beach is walking distance, about 300mts via a dirt road. I will definitely come back.

Krystian Bujalski-Ren

Great rooms, apartments with your own kitchen, living room, private outdoor space between the kitchen/livingroom and the bedroom with the connected bathroom. We also had extra space at the from with our own two sunbeds. Very quite part of the island withe a 10 min walk down to the hill along the sister hotel building and about 15 min walk to the closest Spar shop to get anything you might need.

Evan Tate

The apartments are tastefully decorated and have great sea views. The staff are friendly and ready to accommodate you. Many thanks to the receptionists Anja, Ingrid and Carlos, and restaurant personnel especially Kiko and Salman!

Simon P

Nice apartments, very nice and helpful staff. But the food (breakfast in our case) wasn't good quality, everything tasted kind of cheap. The breakfast eggs, for example, have classification number 3, so it's cage eggs you're getting there! In Belgium it isn't even allowed to sell cage eggs... So, all together, in my opinion, this hotel isn't on the level of a 4.5 rating.

Thomas Barke

Making this post during our holiday to mention the animation team, I will update for the hotel once finished. I must say we have been to a few hotels over the years and can honestly say that here the animation team has gone above and beyond. There are activities going on all the time (something for everyone from morning to evening)and they are always welcoming. They really do put their all into it and you can feel it. Special mention to Dan who I have spoken to a few times and have given a real 5 star service can't fault anything. The team is great with the kids and adults. Update: The hotel The hotel is great for us and we will definitely be coming again. The food is always great and something for everyone. The staff are always welcoming and very helpful. There is a diverse language group here and I never felt that I could not ask a question. The hotel is a short 15-20min walk to the town across the beach path from there you have all the town and harbour activities and there is a shopping centre next door also for all the bits you could need. They have a heated pool which was a big plus. This is a must try hotel.

Anoushka

The hotel is wonderful and in a great location. This is our fourth visit. All staff work so hard in all roles from cleaning rooms to bar staff and even the lifeguards! The animation team are excellent. They deserve 5* alone. Especially this trip in September 2024 the team are incredible. The shows they put on are the best they have ever been and they must put a lot of hard work into them. They always want to include you but do not pressure if you don’t fancy it. They are always happy and helpful and very funny. I have never seen any of the animation team without a smile on their faces. Pepe is perfect ♥️♥️

Mario Giordano

The hotel was very easy to reach. The personnel have been great and always available. The room was awesome and clean. The breakfast was plentiful and amazing. The pools were pleasant and well taken care of. I very much recommend it.

Lee Hambly

Well sat waiting for the plane home. The hotel was amazing, we had a upgrade for free, this was a familymoon, and they was amazing at the holiday... food was amazing and there's stuff for everyone... the pool was clean and all staff greeted u with good morning, by far the best hotel here.... by far better then the hotel we had in February, and we will be back to this hotel.

Marie-Claire Dollman

We have just arrived home. I loved staying at the Elba Carlota. We always got a Sun bed. The kids pool was child friendly in regard to access. The food in the buffet area was vey enjoyable. I have to also say that the mini club and Francesca were amazing with my grandson who is Autistic. She managed to help keep him engaged and it offered a safe place for him to play opening up areas that would normally be stressful for him. Thank you for our lovely holiday 👍

Christian Harrison-Dyke

Excellent hotel, very clean,well maintained rooms modern with a lovely shower and cleaned everyday. H10 is a great brand with top standards. All inclusive - great food and drink choice. Moscow Mule a must try! Sun loungers always available,Pools great, kids loved the splash park. Brilliant access to the beach. Staff really friendly & really try to keep the queues for drinks to a minimum! Entertainment in the evening was good and started at a reasonable time for the kids. Thanks for a great holiday !

J L

This is our 3rd visit here and will be probably the last. It's a nice hotel very clean and tidy. We have paid for the privilege but is not worth it. The only good thing with the privilege is the private pool, but there should be an improvement by adding snacks and a coffee machine. There is only orange water with ice and some prosecco and a water machine. In our room was every day filled the fridge with water, soft drinks and beer and also a coffee machine and kettle which is good. The rooms are cleaned very well every day. The food is good here if you are not too fussy and quite repetitive but it is everywhere the same. The privileged restaurant is nothing special we ended up eating every day in the main restaurant. They need here definitely more staff as they are very tired and grumpy as they are doing 2 or maybe 3 people’s jobs. Long queues at the bars. If you ask for a cocktail they make you something that is very strong and not very nice it’s as if they do it so you don’t come back. So much waste of alcohol to make one cocktail which ends up in the bin they weren't even what was ordered, nice pub down the road that does fresh ones. The privilege lounge is open from 9 am to 8 pm there is nothing special. There are only some brands of alcohol, a fridge with soft drinks and some crisps(always soft as they are in a jar) nuts and cookies. You also get looked at funny by the staff because you are privileged but there are some people who take privilege to a different level more like entitled maybe that's why the staff are also do grumpy. Sometimes there wasn't anything and nobody bothered to replenish it when we complained about no cups fit coffee and that the whole of the cabinets were covered in empty bottles and used cups (from the am) the receptionist just made a call but no one came and they didn't seem bothered that we weren't getting what we had paid for in the privileged package. Most Receptionists are grumpy and do not care about complaints majority of staff really don't care if you are happy or not. One other thing which was mentioned when I asked if I could take a bottle of coke to my room from the privilege lounge I was told whats in the privilege lounge is for the privilege lounge nothing can be removed even if its just to your room. The privilege lounge was closed for 24 hours at one point in our holiday due to maintenance, the whole time it was closed no one did anything in there there was no maintainace taken place while it was closed.

Emma Phipps

We have just returned from 10 days at the H10 Tindaya. 4 adults and 2 children (aged 1 and 4). There was plenty for everyone to do. Kids club (although we didn't use this) play grounds, splash park, adventure golf and the go karts were a huge hit for the kids. Adult daytime entertainment running with various activities like aqua gym, volleyball, stretching on the beach, games, dancing lessons and much more. The pools were great, the pirate ship with slides and also the warmer pool by the pool bar had entertainment too. Foam party every Wednesday lunchtime in the top pool was a huge hit with everyone too. Only a short walk down to the beach directly from the hotel. Lots of chipmunks to feed if you wanted. A few nudists every now and then. Beautiful sandy beach with sunbeds (at an extra cost). The food was lovely and varied. Same with the drinks. Also the route 66 restaurant has amazing food! Highly recommend going in there! All the staff were friendly and helpful. Charaf in the buffet restaurant exceptional service and very good with children, always keeping them entertained during meal times. The rooms were lovely and spacious with fabulous views. We had a sea view junior suite and was perfect. Cleaned every day by the maids who do a fantastic job. Our room also had shampoo, Conditioner, shower gel, moisturiser, shaving kits, dental kits etc too. The whole hotel was clean and tidy. There's a couple of little shops inside the hotel where you can get some snacks or souvenirs. The only negatives would be: Sometimes the queues for the bars could be a little long. Mainly when they had just opened though so if you go slightly after it was better. The beds are very hard, so if you like a soft mattress be prepared! There's not much outside of the hotel but as the hotel had everything you didn't need to go out! We were worried when reading all the other reviews but honestly Overall we had the best stay at this hotel and would 100% go again!

Patrick Cordes

Stayed here 2 weeks for family vacation in September. We quite enjoyed it. Very kid's friendly. Perfect access to the beach. Hotel was not full so we had no issues with any of the facilities. Only negativ take care of the room key cards - esp. IPhone with Magcase whiped out ours at least once a day (sorry for the staff at the reception who had to hand out new cards to us all the time)

Ivana Barbancic

Wonderful, clean and well organized hotel. Rooms are spacious, food is great, cocktails as well, easy access to the beach, everyone is so friendly and welcoming. There is only one minus; there should be for breakfast some exotic fruit to choose or even maybe more fruit varieties (apples and grapes are not so exotic if you ask me)

Milad A

My family’s experience at this hotel was extremely disappointing. We arrived with two small children and were shocked to find that harsh chemical products had been used in our room. When we expressed our concerns to the management, we expected understanding and a resolution. Instead, we were met with an astonishing level of arrogance. The manager was dismissive, insisted the chemicals were fine, and when we said it was unacceptable, we were told to leave immediately—no refund, no compensation, nothing. Do not waste your money and time in this hotel.

Helen Strachan

We have been returning to this hotel for the last 8 years or so - despite travel agents trying to get us to move to more updated hotels . No uk holiday companies organise packages here now. We have to get our agent to book the flights & rooms for us & we email the hotel to choose our rooms. The hotel is a bit tired & needing some maintenance really, but it is great for us. Positioned beautifully in the centre of Costa Calma beach & easily walked to down a prepared path. When the tide is out you can walk for hours along the sand. All bedrooms have big balconies and are a good size with large en-suites & cleaned daily . Only the 4th floor does not have a sea view - obscured by the other floors. Staff are very friendly & helpful. Food is a good selection of hot & cold buffets with most of the hot food freshly cooked in front of you. There are 2 big swimming pools & plenty of sun beds & outdoor poolside bars. Putting green overlooks the beach. Spa area has a small indoor pool & weight room , jacuzzi, sauna etc massage treatment etc hairdresser. Most clients are German & not youngsters & don’t tend to speak much Spanish or English . Very few children come here. Evening entertainment is good & tends to be outside in the sheltered bar area . Evenings are quiet . Most folk go to bed by 11 A small shopping centre is a 5 min walk away to get water, snacks, suncream etc

Jasmina Gicic

When I was booking this hotel, on the pictures available was different impression. All looked much better, newer. On the Internet was stating that it has entertainment, animation. However hotel is in much needed refurbishing condition. Only entertainment was 2 singers evry evening and they would finish at 10:30 pm. After that you could only go to your room or stay drinking at the bar, no music. Rather boring environment for a 4 Star resort. Little town outside of resort looked rather dull too as lot of facilities were permanently closed. Renta car in the hotel was quite pricey and rest of them outside of hotel were all booked. We went to Tenerife last year and it was different story. Hotel was as the pictures showed, there was a lot to do around and prices were very reasonable all around. We did had a good rest in Costa Calma Palace and good time chilling on the pool, also staff was good as well. But as a person who traveled around the world, I feel like this resort needs major updates or lower the starts to 3 as it's not fair to pay the price for 4****. Wish you success in future.

mattia molteni

THE STAFF STEALS: The hotel boasts a strategic location that allows you to reach all the highlights of the island by car in about 45 minutes. If you want to stay in the hotel with tranquility and enjoy the structure, you will be lucky enough to have one of the most beautiful beaches on the island just a few steps away. Unfortunately, my opinion of the hotel was tainted by an unacceptable theft of the airpods by the staff in my room. When I returned to the room in the early afternoon I noticed the presence of an iPhone (not belonging to my family) attached to the charging cable in my room. Having noticed the cleaning staff's trolley a little further ahead, I decided not to take the iPhone and not to report the incident to the reception so as not to cause harm to the person. In the evening, when I returned from the beach, the external iPhone was no longer there, too bad that in addition to having taken the iPhone back, the Airpods placed next to it were STOLEN. Before reporting the incident, I meticulously checked every corner of the room to avoid creating an uncomfortable situation for the staff who were cleaning the room. Having accepted the fact that the Airpods had indeed been stolen, I decided to report everything to the reception. Even though I knew that they would be unlikely to be recovered, I reported everything to the reception, also providing information on the color of the iPhone in the room, on the cover and on the details, hoping that they could question the person who had cleaned the room and verify the veracity of the story by looking at that person's iPhone. Following my report, the hotel manager, a blonde lady, Priscilla H., showed up and instead of apologizing for the inconvenience, preferred to ask me questions like: - Are you sure that the iPhone couldn't have belonged to a "friend" of your girlfriend? - Why, if you found an external iPhone in the room, didn't you take it directly to the reception? Completely diverting attention from the fact that the staff of his hotel had first of all made a mistake in charging the phone in my room when they were no longer present in the room, and above all secondly had committed a THEFT. I asked the manager if he could kindly check who had come in to do the chores, and if he could ask if they had taken the airpods by mistake. In the following days I did not hear from them again. It is shameful and indecent to immediately commit a THEFT on vacation by the Staff of the structure where you are staying, but even more shameful is the TOTAL INDIFFERENCE OF THE MANAGERS OF THE STRUCTURE.

Łukasz Gruszka

Please be warned that this hotel is next to a very loud street with music until 2-3am. The carousel music starts already in the evening and after that they have the party with a lot of bass. It makes the nearby building to shake and the windows to vibrate.

Rahab Wambua

The hotell is good generally the worst down side is the rooms above the bar is like a smoking chamber. Once you open the balcony door all smoke from below fills your room.There are small smoking signs which the management do not enforce. Where do they expect non smokers to relax? There should be a designated smoking area way from rooms. I did not enjoy the balcony view at all and the swimming pool.Mind you see view rooms come with extra cost. The management should remove all ashtrays from area below the rooms and have a one fixed ashtray away from rooms and also the swimming pool, or make the hotel smoking one so that non smokers do not book.I experienced the worst encounter with smokers for 7 days.Instead of relaxing I had to keep on watching my surroundings to move away from smokers.This hotel should follow the European guidelines on smoking.Passive smoking is dangerous.

Sara Thomas

The hotel is one of many of SBH hotels scattered through Costa Calma. On arriving at the room it's large enough for 2 all the usual you would expect.. accept no kettle? No tea or coffee facilities in a 4 star hotel? No where to get a coffee in the morning until the restaurant opens at 8am!! I've never stayed in a hotel that has not provided tea and coffee in your room. To use the safe, you have to pay a deposit and there's a daily charge. To hire the towels, you have to pay a deposit. To use the sunbeds and brolly on the beach, you have to pay €15 a day!! Not enough sunbeds by the pool, so you need to be up and down by the pool early with everybody else! On the whole the hotel is okay.. is it a 4 star hotel? No. I will not be returning to a SBH hotel in any resort again.

ian giddings

Hotel looked ok when arriving, We were warned too much about break ins and robberies. Kinda put us on edge. Rooms are very outdated and needs modernisation. Food was ok although very same most days. Drinks in the evening were poor! They didn’t taste like they should have done possibly cause the staff didn’t have a clue how to make drinks. Staff were rude and assumed we were German as all guests were German. Other guests were very rude just barging other guests out the way! One rule was you couldn’t reserve beds although loads of beds reserved and no one at them. Glasses for drinks were too small so had to buy our own! No entertainment. Beware of shops ripping you off in the areas and begging you to come in to have a look. Need more reception desk staff! The safes are iffy! Beware as staff can gain access very easily! Seems like they are telling people where to rob! Safe to say we will NOT be returning. Definitely not a 4 star should really be a 3 max or even a 2 star!!

Kaz Roberts

We stayed in a standard room. It was large, clean and very comfortable. All the staff are amazing. I would love to go back. If you need a kettle for your room, ask the front desk. We had two electric sockets in our room, if you need more you will need an extension cable. Taro Beach have the most friendly feral cat colony. They also have the best view at the hotel. I truly hope your experience will be as good as ours was.

Agnes-Szabina Gül

I checked in on Monday 01.07.24 with my 3 children and my wife. Yesterday 800 euros were stolen from my safe and we are still here until 08.07.24 without any money. People, don't book here, if you have already booked please rebook. The hotel is not helping us, we should go to the police ourselves. We got an appointment at the police station at 8pm. We can't get there without money. They aren't doing anything at all here at the hotel. Güney Gül

Chris Roofs

Overall the hotel is beautiful and very reasonable price for an all-inclusive however they could up their standards of quality when it comes to the food same food almost every day that is very underrated. The alcohol is below average compared to the neighbouring hotels pool area is beautiful quite clean and tidy. Hotel location he’s a little bit far out from the towns. But reasonable value for money

Marc Noble

Sunbeds: this is a frustration every day, as sunbeds are reserved by people very early each day contrary to the hotel rules, and therefore it’s very difficult to get a sunbed. The hotel don’t enforce the ‘no reservation’ rules. People will reserve sunbeds all day yet only spend an hour using them. Each day, every single sunbed is taken, yet only 30% are actually being used - and it’s not accounted by folks in the pool. It’s a ludicrous situation. You won’t be surprised to hear it’s a 99% German patronage. We ended up just removing people’s towels and taking the sunbeds, and letting them try to argue for 2 minutes on their return hours later. #satisfaction Food: the food is very poor quality, and not a great selection. All inclusive food generally is always hit and miss but unfortunately comparatively this hotel has below average food for an all inclusive, especially surprising given this isn’t a cheap option for a resort. We ate out 4 times in a 5 day trip and skipped meals 3 times. Location: there is very little nearby to explore in terms of bars and restaurants. If you want to get outside the reality then I wouldn’t recommend. Pool: the pool isn’t heated and is quite cold, however it is a very pleasant area to chill if you manage to get a sunbed. ATM: 13% markup on conversions plus a fee per transaction is a joke. 1£ to 1€ conversion plus fees. Staff: Great staff generally especially reception staff. A couple of grumpy unfriendly ones which lessens the experience. Guy with dreadlocks in the entertainment bar on Thursday was outright rude. Guests: it’s a German resort so it’s not generally catered for English people - in fact a lot of staff don’t speak English so it’s worth knowing some Spanish. I found guests to be a mixed bag, just like anywhere, with some being friendly and others being inconsiderate.

péter gaál

It’s a beautiful place and that is all you are going to pay for. We have enjoyed our stay there, but it was mixture of good and bad feelings. Pros: - The rooms are clean, the cleaners are changing the bed sheets every day. The rest of the hotel is clean aswell. - The workers there are usually very smiley and kind. - They are very generous with the alcohols and there are some coctails which are very tasty. I do recommend daikiri limon. - The garden is gorgeous and the pools are nice. - The souvenir shop has a lot of nice things, you can also buy snacks there. - There were some fun programs near the pools. Cons: - The food is very avarage. I think we enjoyed the breakfast mostly, but other than that it was not the best. Lunch and dinner had lot of deep-frozen food and it was like almost the same foods every day, with some sort of variation. I just feel like they were aiming for quantity and not for quality. But we did not try the other restaurant in the hotel. - The soundproofing of the rooms are terrible. We had difficulties with sleeping. - You have to pay 1 or 2€ to play billiards and for the other funs. - The toilet paper is double layered which is nonsens in a 4 star hotel. - We did stuck in one of the elevator for like 20 mins. - The air conditioner was leaking in our room and it was very noisy. Greetings from Hungary.

Dániel Földi

It was a great hotel! The hotel and the garden was clean. We enjoyed every minutes ;) The pools were beautiful but not too warm :D The food were varied, and delicious. You need to pay for the safe (I do not like it, because it is a safety equipment). If you are thirsty when you wake up at the middle of the night, you can’t find useable water machine in the hotel, so you need to thinking before night, and carry some water to the hotel room. They were a lot of program in the hotel, which were very enjoyable (Specially thanks for David, Claudia, Laura, Lorenzo, Claudio, you are the best team, and my friend Jonathan who is the best Barman in the whole island ) All in all we are satisfied, and we can recommend this hotel! Thank you for everything!

Honor Powley

The rooms are average. The pool area is nice and it's a few steps from the beach. The food is terrible, very bad quality produce, and dishes that aren't finished at one meal are just badly made into something else over the next couple meals. Main issue was that nothing is labelled with proper allergens. My partner is allergic to fish and constantly felt the effects of his allergy due to the girls being swapped from cooking meat/fish every meal. He was also constantly getting dishes then realising it had bits of fish throughout. All the cocktails are from a machine and the 'juice' is just concentrate mixed with water. Not really what you expect from 4 stars. Another main issue is the sunbeds, there are signs throughout the pool area explaining you cannot reserve them however nearly every sunbed is covered in peoples towels by 8am who don't come to use until at least 11/12. We ended up moving peoples towels as to the instruction of a staff member we asked. We had a big issue with a family of 10 who had 'reserved' 10 sunbeds with only 2 people actually there. The management dealt with the situation very poorly and it is clear they don't enforce their own rules which led to this altercation. I asked 3 staff members for help and no one helped. Poor management.

Lee Osborne

Had a fantastic six nights at the hotel. Clean rooms, good staff, well looked after for the whole stay. A real bonus with gluten free beer and great range of food for gluten free with chef even prepared to make some meals separately. Also a good location...not far from the centre and also walkable to some lovely beaches.

Diane Levett

Had an amazing 2 weeks all inclusive at the Arena Suites. The champagne breakfast was next level! The hotel, facilities and our room were spotless. The staff were so friendly and professional a few in particular stand out. Firstly Adrienne and Blanca. Wow! So amazing at their job, the dining room could be at times be so very busy but these guys managed to keep everything running so smoothly, and with a smile for everyone. Jonella, Judith and Janet were also amazing. Shout out to Joel as well. All on all we had an awesome experience here and would definitely recommend as the perfect place to stay on Corralejo.

Jola Kopicka

Rooms were clean, modern and spacious. Pool area very nice. Breakfast and lunch average but there was a different dinner theme every night which was nice. On arrival we asked to swap rooms as we booked one with balcony, the receptionist was giving an impression she wasn't impressed and we got a room close to the loud in the evening entertainment area. Other staff was very friendly, specially waitresses. Small issue we had was that we got plastic cups in the bar, after paying deposit, and we had to carry it anytime we wanted a drink

simon lott

Good location and very clean, also the food is very good at this hotel. A short walk to flag beach, and a shirt walk to old town make it a good base. Unfortunately it has salt water pools, and allows idiots to reserve sunbeds from 6am every morning. Otherwise I would of rated higher. "EDIT" since I wrote this review Arena suite has stopped all sunbed reservations, you can now leave your room at 830am and there are loads of beds available. Credit to the staff for this 👏 rating changed accordingly.

Ebony Finch

Mauricio was a brilliant hotel host, brilliant energy and super friendly with everyone! The hotel is brill a really good chilled vibe and very clean! All inclusive food is also pretty good, no complaints!

Łukasz Gruszka

The hotel is ok. Food quality is good and there is plenty to do for kids and adults. I am giving one star because of the location - namely the closed street next to the hotel where the lunapark is. The loud carousel music starts in the evening and then the party lasts until early morning (on Thursday until 2, on Friday until 3 am). The stage is so close to the building that the entire structure is shaking and windows are vibrating. In general I don't have problems with sleeping but here I couldn't get any rest until the music stopped.

Henrik Andersen

Avoid the apartments at the far end of the complex! The hotel is well aware of FREQUENT break-ins but the staff will not warn you! First the good: the weather in Costa Calma was really nice (not too hot, but reliably sunny) and the beach is really nice. Most of the staff (cafeteria, bars) are quite friendly. The bad: - the hotel is old, the rooms are musty and kind of gross. The public toilets are very dirty - lots of cockroaches. Our kids didn't want to use the toilets by the pool because there were so many live ones crawling around - you have to pay for loungers on the beach (5 Euros per day, per lounger + 5 Euros if you want an umbrella) - the food is just ok. Coffee from the machines is pretty awful The WORST: two days before we left, our apartment was broken into. We had locked the windows as instructed, but the thieves just popped the entire window out. About 900 Euros worth of cash and electronics were stolen. The hotel management was completely unfazed; they just popped the window back in and called it a day. (Beware room 564. I guarantee the window was just placed back with no repairs/reinforcement.) Our kids were terrified and traumatized because the thieves had ransacked the apartment and gone through our things. We all felt very unsafe from that point on. Hotel management were completely unhelpful. There is no security to check who is coming onto the hotel premises. We had to spend our last full day dealing with the police report ourselves. We spoke to other guests who had heard of other break-ins recently. We did spend our last night in a room on the third floor (bit safer) but the damage was already done. We couldn't wait to leave! My advice: cancel your booking, spend your money elsewhere. I would have rather spent the extra +900 Euros on a nicer and safer holiday. If its too late, then at least take everything valuable with you when you leave the room!

Piotr Puchała

Certainly not recommended. I give one star for the location by the wonderful beach. Other elements such as food, animations, service are less than average. The most serious problem of this hotel is the condition and cleanliness of the family rooms. Musty smell, damp, mold on the walls and insects. The hotel manager is dishonest and will lie to you with a smile. The service behind the bar is incompetent and rude. I advise against, vacation with TUI travel agency.

Lenka Collins

Monica Beach Resort is a nice, clean, friendly place. We were lucky to be placed by the beach, which is stunning, wide and long. The room was cleaned daily ( even under the bed ) food was tasty, supplied thought out the day. Tobogan (only one working) was open between 12:00-16:00, swimming pools could be used until dark. Evening entertainment was inside, guess due to never-ending wind. Fuerteventura is a windy island, great for people who do not like hot weather. The temperature was never above 30 degrees in the first week in August. The restaurant was placed at the top (we were at the bottom by the beach) so we had to walk up hill to be fed haha, but because of this set up, there were plenty of sun beds (not all placed by the pool) facing the sea - it was stunning. Sun beds at the beach were 5 euros each, the same for umbrella. So 2 beds+umbrella came to 15 Euros per day. overall, we enjoyed staying at the resort, and would return

Jan Terpstra

Good appartement, 2 rooms 2 tv's, 5 days a week cleaning service. The food all inclusive is very good except on Saturday and Sunday a bit less compared to other days. Animation in the evening is childish. Sandbeach is dirty as are the sun chairs, waste baskets many times overfilled. Barkeepers and personnel very friendly and very good choice of drinks. Going to Gandia, Morra Jabor was an eye opener for our eventual next visit to this island. The wildlife zoo is great, very very beautiful. All in all very nice for 10 days to come to a good rest.

Arjen Jobse

I am quite a critical person myself, but I find it unbelievable how some people complain about this hotel in their reviews. We booked all-inclusive and didn't regret it for a moment. If possible I would even give Sotavento 6 stars. Of course it's not perfect, but you won't find that anywhere. We had 10 wonderful days here. We enjoyed the sun, sea, beach, swimming pool and the food. And such nice and hardworking people work here! They do everything they can to give guests a nice holiday.

Mark Nuyten

Hotel is german managed and staffed, all activities in German. Spotted some cockroaches around the walls outdoor. The original (double) room smelt bad because of piping bathroom. Dinner buffet 1st night of poor quality, breakfast + buffet other nights good. Hotel manager offered a better room + wine + fruit basket to compensate. We were also offered a refund of the remaining nights if we preferred to change the hotel. + friendly staff + satisfactory compensation + quality buffet was good (except for night 1) + location right at a nice beach + clean facilities, well maintained - rooms, terrace furniture & pool chairs outdated - hotel area deteriorated/ abandoned - kitchenette includes coffeemachine + cutlery, but coffee filters and detergent must be purchased separately.

Neptilo

Hotel was pretty okay but sadly there are ALOT of cockroaches in the hotel rooms and most people if the service are just rude.

Viktorija Kuckina

No complaints up until the incident at dinner. I tried to make a cup of tea to eat with a desert, when a member of stuff grabbed a cup from my hands and another member shouted that tea is only for breakfast. When asked to speak to manager I was ignored. I then went to reception to ask for the general manager, however I was told they cant contact him/her. In general, everyone at the restaurant was very aggressive in the way they talked and how they tried to enforce the rules like no tea drinking at the dinner, even though tea and hot water was on the display at the buffet , and no signs were there to inform that it is only reserved for breakfast. Similarly often quite aggressive in how they enforce partial closures of the restaurant before the official restaurant closing time when staff decides they want to start cleaning the area early. As a result, last hour of dinner and breakfast, half of the restaurant is closed and is being loudly cleaned which makes you feel as if you are already sitting past the working hours even though that is not remotely the case. This is a shame, given how friendly the reception stuff is most of the time and the location of the hotel is very good.

A.R Harrison

In general clean but it needs to be refreshed. I found very disappointing that food menus, information and communication in general is adapted to German taste, style and language. Missing the Spanish flair, food, music, language. Nothing against German language but I travel to Spanish territory looking for something Latin. The feeling is like being in Germany but with sun.

Peter Ridge

Really nice to have a good sized bungalow, large lounge, large bedroom and very large bathroom with circular jakusi bath separate shower and twin basins. Outside terrace at the front and private solarium behind.

Alena Malchanava

Relaxing, quiet, great for escape and chill out time holiday hotel. Great location, walking distance from the beach. Very friendly staff. Suits are very clean, with the advantage of your own garden/ sun bathing area. Great choice of food for breakfast and excellent service. I was pleased with all the facilities within a suit and within the hotel.

Annmarie Badchkam

Half board stay with my family in May 2024 and had a few days in our villa with no Wifi, which was frustrating and disappointing. We had contacted reception and a man came to look at it and said that he just started 2 months ago and that we will have to wait for his colleague to come and fix it the following day. No one actually came to fix it after all! Also, we experienced poor service from the waiter Antonio, who was very rude to us because we asked simply where to find a item in the restaurant and he seemed like he didn't want to serve us, as he throw his hands up in the air, walk off and mumbled something to herself in Spanish. This spoilt the rest of our stay as my partner wasn't comfortable going for meals. This is our 3rd time in Fuerteventura and will definitely not consider stsying here again. Its nothing like the Bahiazul Villas Resort that we previously stayed at (better villa, better service, better environment etc) which is definitely where we will be going back too.

Paul Bates

Delightful hotel which is very different from the soulless corporate buildings nearby. Lovely gardens and wonderful self contained rooms. The breakfast choice is absolutely wonderful. We had bed and breakfast so did not eat an evening meal in the hotel. The restaurant that adjoins the hotel (Restaurant Del Gato) is outside the security gate - the food was quite good but the building itself is somewhat lacking in atmosphere - it is a pity they could not bring this restaurant into the grounds so that you could eat outside in the cactus garden rather than a dated marquee. It was also a bit strange for a 4 star hotel that you had to pay for coffee in your room - this would normally be free. The hotel itself would benefit from having a bar in the evening where you could chill with a glass of wine.

Reiner Guerra

I stayed in this hotel Great value for your stay Great service and location Highly recommend Rooms are amazing The beach in Fuerteventura is espectacular The staff is amazing and multi language Also hotel has great restaurants

Lucas Weber

The hotel isn't too big and offers basic features such as a small pool and an area to lie in the sun. Another area to stay and spend time would be nice, but you can sit in the restaurant if you want to. There, it can be windy at times, but that didn't bother us too much. The highlight is the staff which was friendly and helpful at all times. In general, you get what you pay for and we were happy with that!

Sam Denison

I recently stayed at Hotel Taimar and was thoroughly impressed by many aspects of my visit. The services were exceptional, with the staff being incredibly friendly, attentive, and always willing to help with any request. From check-in to check-out, they made me feel welcome and well cared for. The rooms were spacious, modern, and most importantly, immaculately clean. Every detail, from the bed linens to the bathroom, was spotless, which really added to the overall comfort of the stay. The hotel also had a neat and tidy atmosphere throughout, which was very reassuring. The only downside of my experience was the food. While what was available was of decent quality, the options were somewhat limited. The variety felt a bit sparse, especially for a longer stay. There could definitely be more choice, particularly for guests who enjoy a broader selection at mealtimes. Overall, I had a fantastic stay at Hotel Taimar, and if the food options were improved, it would easily be a perfect experience. While my stay at Hotel Taimar was largely positive, one thing to note is its location. The hotel is about a good 20-minute walk from any reliable restaurants or shops. So, if you're looking for a wider selection of dining options or to do some proper shopping, you'll need to plan for a bit of a walk. There are a few small corner shops within a 2-minute walk, but they don’t hold much stock of any importance, mostly offering basic items. This might be slightly inconvenient for guests who prefer having more amenities close by. However, for those looking for a quiet, more secluded stay, the location can still be quite appealing with stunning views seen from the pool side and around the hotel.

Dilshana Hassan

Firstly, I want to commend the staff at this hotel – they are truly wonderful and attentive. We chose this hotel because it was advertised as wheelchair-friendly, which is true in terms of accessibility. However, we didn’t anticipate that there would be no entertainment or activities provided for guests with mobility challenges. Even more disappointing is that the hotel couldn’t offer any information on local activities or attractions. As for the area surrounding the hotel, it feels desolate – like an abandoned city filled with only hotels. There's simply nothing to do nearby. We were also drawn to the promise of a heated pool, but sadly, it’s quite small and far too cold to enjoy. In the end, the hotel offers the bare minimum: basic food, basic rooms, and a cold pool.

Chris keane

I’ve just come back from a 10 day holiday at Hotel Taimar, and feel Very Let Down and Disappointed by My trip. Advertising Photos look great, but in reality no where near the same. Advertised as a 4star hotel, but the only way this hotel could get 4stars is if The Beatles stayed there. I paid for a room with a sun-bed outside with a curtain around it but all I got was some old rusty fittings where the curtains used to hang. It’s was the same for all the rest of these types of rooms. The actual room was big and spacious with a powerful Massive Shower that could fit 10 people in it. Found a couple of dead cockroaches on two separate occasions but nothing to put Me off. The Food was ok, but got cold quite quickly but that’s probably down to the dining area situated in a Wind Tunnel. I put My foot in the “open refrigerator “, Sorry I meant to say Swimming Pool, on the first day, and didn’t got back for two days. Finally plucked up the Balls (mind you, they soon disappeared) to get in the pool and it was Very Refreshing ( that’s code for bloody freezing). The hotel is very isolated, and with No entertainment at night, and No nearby Bars or Restaurants, it was early nights every night. Hotel isn’t 4star but the Staff are all 5 Star.

wiz kiddd

As a former area manager for the UK's biggest hotel chain Premier Inn, I would like to share insight into my experience. Having recently visited Hotel Taimar, there are room for improvements on multiple levels. Arrival - We arrived late to be met with a plate of food which was very thoughtful. However, The food contained Prawns and other seafood which can be very problematic regarding food safety, giving my masters in environmental health, I advised my friends not to consume the cold fish which had been left out at room temperature. Food- Having travelled the world this is the smallest restaurant that I have been to in an all inclusive resort, I was optimistic... There is plenty of fish and salad but that's it. There Isn't a wide range of food defiantly room for improvement regarding the selection of dishes available. Avoid if you are vegetarian as you will be eating chips and salad during your whole stay which the occasional cold pasta and tomato sauce. Every meal during our stay was Luke warm in temperature or cold. I do believe that the hotel is aware of this as there is a microwave in the restaurant, however the microwave is useless and does not heat the food. My travel partner stated said it works but you have to heat the food for 5 minutes. Who wants to wait 5 minutes for there food to be warm? Please invest in suitable serving equipment, insulated so that food is not cold. In addition to this, there is no replenish of desserts once the first servings are eaten. For an all inclusive hotel why are you not replenishing food/desserts?. Bar: The bar closes at 11pm. However, if you go to the bar at 10:50 for your last drinks you won't get served as it will be closed. Facilities: There isn't anything to do in the hotel for example entertainment. However, the grounds of the hotel were very clean and nice. The room was clean and was serviced daily. The bathroom being the masterpiece, powerful shower. Service: Every single reception member of staff need adequate customer service training. The housekeeping team were so friendly and polite they are a ray of sunshine, alongside the bar staff. There we 4 of us staying at Hotel Taimar, During our stay we hired an iron. The ironing board was covering in a cheap polyester cover which is a fire hazard. The material was not satisfactory for its purpose it was cheap and flimsy. This resulted in the material of the ironing board burning once it came into contact with the iron. When discussing this with the reception staff they were very dismissive and rude, in which we asked to speak to a manager. The manager Briseida Bautista was rude, very defensive and lacked adequate communication skills. Her code of conduct was not satisfactory for a senior member of staff. There was no need to be rude and defensive when being questioned. When there was no adequate explanation she started to deflect and become aggressive and rude. After this situation happened the staff changed there behaviour towards us, like we were thugs. We offered to replace the cover and we was threatened with legal action if we didn't.... We are 4 educated successful Black Women, 1 lawyer, 1 Consultation Midwife in a private hospital, 1 Director of a private tuition company and I myself work for the UK Government. 6 Degrees between us with one currently studying for her PHD. I can see where you may have been intimated being challenged by educated black women, please be assured that we are women of good etiquette. Your guest experience needs improving. The hotel is small and relevantly new, there is no reason for this hotel not to be of high standards. Hotel Taimar has great potential. However right now it is barley satisfactory. Kind regards Miss Cullum.

Briar Nelson

I had an amazing stay at this hotel! The entire staff was friendly and welcoming, but Alex from the international animation team really stood out. He was incredibly energetic and made my experience unforgettable. He led the aqua gym sessions with so much enthusiasm and energy, making them fun and engaging for everyone. Alex was always around with a smile, making sure guests were enjoying their time. The whole staff was great, but Alex was definitely the highlight of my stay. The hotel itself was fantastic too—well-maintained, with comfortable rooms and excellent facilities Can’t wait to come back!

john ford

We arrived at the hotel very late after a long travel time, the girl on reception was useless, we had to ask if there was any food or drink. Then we had to take our luggage ourselves to our room in the dark with a map with scribbled instructions. We eventually found the room with was quiet clean and tidy. We wanted to make ourselves a drink of coffee only to find the fridge completely empty, no water or anything and this is all inclusive. To say we weren't happy would be an understatement. The staff at the hotel were miserable apart from the odd exception. Choice of food was not the best, and some of the bar staff in the sports bar were not very friendly either. Some of the cocktails are included and some you have to pay for even though it's all inclusive, I've never had to pay for drinks in an all inclusive before. We will not be using this hotel again.

Fiona Galletly

Lovely beach front but very large waves, food average to mixed quality with lack of local amenities meaning I would not recommend unless you want to stay always at hotel for dining etc. Pools very good and lots of options. A lot of noise from adults only area with loud dance music detracts from the family aspect.

Kayhan Ali

Such a stunning hotel! The reception, dining area, pool area were all amazing and beautiful. The rooms were lovely and very large and spacious but some of them need a bit of maintenance, there were a couple drawers which were broken and needed to be fixed but other that, one of the nicest hotel rooms I've ever stayed in. The hotel staff were mostly friendly and really nice, some of the staff were a bit rude and didn't look like they wanted to help. The food staff were all amazing and very nice people and always did their best to help. On the food, it was nice at times, unfortunately some of the food was plain, not seasoned and not cooked properly. The BIGGEST issue was food not being labelled properly which was mentioned in other reviews before. Most of the food is labelled wrong so you have to guess what was in it or had to constantly ask staff. There were many times things had pork in it which my partner and I can not have but we had to guess if it was pork or not. Food labelling really must improve!! The other BIG issues was cross contamination; the same utensils used to cook pork was also used to cook veg which is a big no no especially for vegans, vegetarians or non pork eaters. I had to ask in the morning for our omelettes to be cooked somewhere else as they used the same utensils and cooking area to cook omelettes with pork in it. The team were really happy to accommodate for this but something to think about for sure. The pools and other facilities were really nice, the pools do close early because dinner starts very early which is something to think about. Overall the hotel itself was really nice and beautiful but the food issues need to be addressed urgently for health and safety reasons, religious reasons or dietary reasons.

Micky I. O.

Very nice place, good location, food more than enough, I(/we) had All-Inclusive for 7 nights and it was honestly so relaxing I could not believe I could relax this much. I went to the ocean 3 times, tried the pool and did also climb the mountain behind the resort, had cocktails and chilled in different areas of the resort, there is WiFi everywhere which make it even better. Rooms have TVs and A/Cs, balcony was amazing, the bed is huge and comfortable. All good.

Adrian

During our stay at Altamarena, we were thoroughly impressed by the exceptional service provided by the staff, particularly those at the reception, bar, and dining area. From the moment we arrived, the reception team welcomed us warmly ensuring a seamless check-in process. Their attentiveness and willingness to assist with any queries or requests set a positive tone for our entire stay. The bar staff at both pool and main bar were equally great. Their friendly demeanor made us feel at home and by doing so created a lively and inviting atmosphere that made the bar a highlight of our visit. In the dining area, the service was nothing short of exemplary. Their attention to detail and commitment to customer satisfaction truly enhanced my dining experiences. Overall, the staff at Altamarena demonstrated an outstanding level of hospitality that significantly contributed to the enjoyment of our stay. Their dedication and friendliness made us feel welcome and valued, and we look forward to returning in the future.

Konrad Uroda-Darłak (AntyHaker)

*last minute with lower price I consider the stay very successful, we spent a good time using numerous evening attractions. I rate the hotel positively in terms of cleanliness and care. However, the interiors seemed a bit outdated and I lacked modern solutions. Unfortunately, access to the WiFi network was limited and in the room the signal was very weak. Still, I remember the stay nice and I am happy with the choice of this place.

So Mai

Mixed feelings about our experience. We definitely don’t think it matches a 4-star inclusive experience. We booked the normal inclusive package (we were afterwards informed that there is a “premium” package). With this package, you’re only allowed certain drinks from the bar, which are not premium and definitely are straight from a box (the mojito had a chemical bright green color, and we were not allowed to have the virgin versions of these “cocktails” unless we paid extra). You also need to pay for some things such as ice cream, fresh orange juice, iced coffees. If you want a bottle of water for your room, you also need to pay for it. You only have one towel for the pool for your whole trip and you need to pay a deposit for it. You also need to pay if you want to get it washed. I had definitely never experienced this before. Rooms are very simple and clean. Make sure to ask for a room that isn’t too close to the bar, otherwise it will be pretty noisy in the evening. Food is good although quite simple. We would have loved to have more Spanish specialties at the buffet. However, it was still quite varied with a salad bar, warm options, cheese platters and dessert as well. The hotel is very conveniently located 5 mins away from the beach and from the city with lots of local shops, restaurants and bars. Animations were more catered towards children. We loved aquagym with Stephan, but we wished there were more animations for adults in the evenings. However, the service is lovely and very caring. Special thanks to Kelvin from the bar and Stephan from activities! Their smiles and energy were precious.

Genny Uk

The hotel itself is well kept. The staff in the restaurant were very helpful and polite but I rarely would see anyone smile at guests. The rooms were basic but had everything you need besides a kettle. Small fridge was great to keep our water bottles cold through out the day. We changed our first room because our view was piled up bins. The pools are great as one is heated so perfect for kids. If you're out in the afternoon, the pool bar serves food through out the day so you can still have a bite to eat. not that much on for kids but the beach near by made up for it. Short walk to arcades and shops.

Petr Valenta

We're at the hotel right now. I rate the whole hotel positively. Food good and plenty. Drinks excellent all day. The evening program every day is good. Rooms cleaned every day. Staff willing and smiling. I miss the little coffee mugs at breakfast. If you are used to drinking espresso, a really big mug might bother you. It would be enough to use the small mugs that are available at outdoor bars. But it does not spoil the overall impression of the hotel. I would definitely come back.

mark crowley

Our first time here, loving it. The rooms are nice and big, and very comfortable. Food in restaurant is good with a good choice, staff are excellent and very welcoming. The mama Mia restaurant we can use twice during our stay is excellent. Perfect location of hotel, walk to end of street and you are on the main strip. Loads of shops, bars ,restaurants and about 5 to 10 minutes walk to 3 beaches and 15 minutes walk upto the music square. Highly recommend this hotel.

Angee Silk

What a fantastic holiday. I am so glad we stayed at H10 ocean suites the complex is amazing. Staff are absolutely fantastic and all do an amazing job. The only reason I give 4 stars for the room is we booked 10months ago and fully paid 8 months ago and our room was on the first floor with no lifts and our apartment was on the end and had a view of the wall of the apartments opposite. But to be honest this did not spoil the holiday. There was entertainment for an hour each night. We went all inclusive plus which meant premium drinks and the staff definitely didn't skimp on drinks. Food was a buffet but the choice is immense. I would definitely go back. Thank you Ocean Suites

Nick Blomeley

Only our second day, before arriving and at booking stage, we asked for a junior suite, king size bed, balcony with pool view, told them it was a special occasion, our 2nd year wedding anniversary. Before arriving, our expectations were to get may be two out of the list of requests we sent, we were amazing surprised to have all our expectations met! Service outstanding! Welcome bottle of bubbly, amazing room, snacks provided as we arrived late, start of an amazing week! Thank you so much! I will up date as our holiday moves on!

Patrick Owens

Sena is amazing. I was very impressed with the card trip. Still can't work out how he did. Brilliant addition to our hotel ( h10 ocean suites.

Fanjah Limbeek

It took us 5 years to return and that was 4 years overdue! The vacation was Terrific!! The hotel is lovely, not too big, well-maintained, clean, and has a lovely garden. Such a warm welcome with checking in too! Lovely touch to offer a refreshment whilest waiting on this procedure. The staff, we were pleasantly surprised to see many staff again. Five years is a long time and usually a lot changes in that time but the majority of the staff was still there. Friendly, warm, caring and polite! We find it a good sign of a caring business if good staff stays! The rooms are spacious, clean, ample supplied with amenities (although a few coffee capsules and tea bags would be a finishing touch). The linnens are fresh, stainless and free of threads and tears. Plenty of pillows and the beds can be foreseen of a topper to make them a bit softer if you wish so. The restaurants and bars are well-stocked with brand products, no cheap stuff/ b-quality goods. Lots of fresh fruit and veg available at every meal and tons of variety in the dishes served in the restaurants. The live-cooking and the restaurant staff are wonderful. They really cater to please your taste! The Animation Team is a wonderful team, so sweet for the kids and they really aim to provide fun activities. Our kid was too young last time to enjoy the miniclub activities but she made up for it this visit! She was excited to have a fun day and was waiting for them to start the day with a dance (and end it too at the mini-disco)! Big shout out to Jéssica, Julio, and Kornelia for the variation in activities! From cocktail-demo to darts, from Sup-yoga to Pool-biking, body stretching, yoga, Pool- and Foam parties. Even the evening programme is varied and a lot of fun to watch/listen too. All in all, when we had to go home... we left with a heavy heart. We think that this shows how wonderful our vacation has been! Big warm Thanks to H10 Ocean Suites for this!!!! We will be coming back again (it won't take us 5 years this time! ) 💛

Ashley Buck

This hotel is perfect in all ways other than the location. It's in the middle of no where. Car hire is essential. The beach is rocky and you can't lay on it. The level of cleanliness is 10 out of 10 as are all the staff. Manuel Omar and Naomi all stand out. Food is food and selection good. All inclusive drinks are not good. Local Spar shop and fridge in your room solves this issue. Poolside music from loud boom box very irritating. Some nice chill relax music would be better. Lifeguard works hard to keep pools clean and tidy. All in all OK but we wouldn't come again. We found much nicer beaches and locations driving about.

Leah Peacock

I am a solo traveller. The hotel as a whole is superb. The staff is friendly, helpful, and always smiling, and they work very hard for you. I booked a junior suite, which had a balcony over the poolside, but it didn't get so noisy it disturbed you. The room was clean and made up with new towels every day, even without putting the door slip on. The food is varied every day and for every meal time. Superb selection provided. 2 pools available, one of them heated. The only downside is that states clearly don't reserve your lounger, but alas every lounger has a towel on it in the places where the sun shines all day long. Towels placed there at dawn ! The pool bar and lounge bar have a variety of drinks to pick from, and again, only downside is they have one bar person working... long queues for a drink at times. I had an hour spa and massage to follow. Massage was relaxing and worth the money. The actual spa was lovely but the staff didn't tell you where to go or what to do first. The hotel is on a black sand beach with a spa close by ( walking distance) but nothing else there. You can hire a car for little money and explore and or take a bus but don't expect to be entertained outside the hotel. This place is to escape, enjoy peaceful, relaxing unwind time. I would highly recommend R2 hotels and would book again

sarah-marie hickson

Just back from a few days here with my friend. We read reviews before we went and were a bit apprehensive, but needn’t have worried. Plenty of sunbeds and umbrellas, certainly no rush to go and secure them at sunrise. Food was plentiful and good quality, I wasn’t keen on the fish night but that’s preference. The room was clean and large enough that we weren’t under each other’s feet. The balcony was nice with a table and chairs to sit at and a small airer for wet swimwear. Plenty of wardrobe space, a TV, desk and a safe if you wanted it. The bathroom could do with being refurbished, but so long as it’s clean, it’s fine. The housekeeping was really good, beds made daily and floors swept and mopped. People moaning about lack of beach-look at a map of where you’re going before you book! You’ll see what’s in the vicinity and decide whether it’s for you or not. It’s very quiet at the bottom end of the island, and that’s just what we wanted. Overall really pleased and would go back again.

Torema “TT” Thompson

I enjoyed my stay. Hotel is right by the beautiful black sandy beach... such a quiet, safe, location and you can see and walk all the beautiful dusty hills. Loved it. The rooms were really nice (but bed was hard... that's my only negative). My chambermaid left me a different animal made from towels, whenever she cleaned my room, which was a nice touch. I had all inclusive and food was amazing 👏🏾 I ate well 😋 and enjoyed trying new things. I am so happy that I was able to eat fish and seafood all week as well. FYI: R2 Romantic Fantasia Dreams & Suites Hotel is part of the Bahia Playa R2 hotels (just in case anyone needs to know that). I didn't know that before I arrived, so that caused a bit of confusion for me with my transfer.

Darryll Wilson (Del)

I really enjoyed this hotel, it was a very relaxing holiday, but it could have been better. Good points 2 pools 1 with a party theme the other a more relaxed atmosphere. Room, nice cleaned every day with a beautiful sea view and spacious. Staff friendly enough. Just a couple of niggles food repetitive and not all drinks are on the all inclusive list which you have to pay for. Oh and if you like a G+T while taking the beautiful view on your lovely balcony, may just get a strong aroma of some herbal infusion.

jandy lopez

It was like stepping into a dream. From the moment you arrive, you are greeted with breathtaking landscapes that stretch as far as the eye can see, leaving you in awe of the beauty of nature. The vibrant colors of the surroundings, combined with the serene atmosphere, create an environment that seems otherworldly. One of the highlights of the H10 Playa Esmeralda is its unique blend of natural wonders. Whether it is the majestic sea in the distance or the crystal-clear waters sparkling in the sun, there is something for every type of traveler. Exploring the hidden corners of this place felt like discovering secret treasures, each one more captivating than the last. However, what sets this destination apart is the sense of peace and tranquility it offers. Despite its popularity, it manages to maintain an intimate feel, allowing visitors to truly connect with their surroundings without the usual crowds. Whether you're walking along its lush trails, enjoying a sunset by the water, or simply relaxing at one of its charming cafes, there's a deep sense of serenity that makes this place unforgettable. If you're looking for a destination that combines stunning natural beauty and a tranquil atmosphere, H10 Playa Esmeralda is truly unique. A visit here is more than just a trip - it's an experience that will stay with you long after you've left. Kudos to the team! Wonderful Everyone! In love with this place and its friendly staff!

Teresa

Fabulous hotel.good variety on the buffet. Restaurant had some outdoor seating with Fabulous views overlooking the cacti and the sea. and nice quality food.room was spacious. Everywhere was very clean. Pool lovely and plenty of sunbeds.people left towels to reserve sunbeds even though there was notices not to do this. The indoor pool was very quiet and warm. Lovely! Only drawback for me as a single traveller was no nearby bus stop. Overall, a Fabulous hotel for a complete getaway, relaxing holiday.

Dave _ the rave

Best food I have ever had in a hotel. Best choice of Drinks and the facilities are clean and well run. However the entertainment and activities need work. Need more of the classics like a quiz night and karaoke. It's these things that create a community amongst the guests at that time. This is no fault of the solo member of the animation team. He is doing the job the hotel are asked Ng him to do and he is doing it very well. I really enjoyed the water polo.

Charles Fisher (charlie f)

We had a very lovely stay here. It was very clean, great food, and amazing staff. The pool was really nice and the local shops aren't too far away. Thank you to everyone who helped make our holiday so amazing.

Bill Taylor

This was my first visit to Fuerteventura and it will not be my last. H10 Esmeralda has a friendly staff and great food. Tracy was so helpful with a couple of issues that came up for me while i was staying. The main restaurant has a very good range of food at each sitting. The staff are quick to make sure you have your desired drinks, which was good. There is always plenty to go around and when a selection is running low, the staff are quick to replace. A great experience for me for my first visit. Thank you.

andrena mckune

Had a fabulous stay at this hotel. The whole place is so beautiful and clean, Very friendly staff. The entertainment team where excellent! Naomi and Karim especially. Both extremely friendly and helpful. My hubby and I loved the stretch classes, and my son had a boxing lesson with karim. The service at times was a little slow during meals for drinks, but otherwise fabulous. Hope to visit another Barceló resort again in the future.

Jason Seaborn

We came for a much needed break and chose this resort due to its reviews. I can honestly say we were not disappointed by the resort. Our room was very clean and tidy and the maid very friendly when saw her. She also did a great job. The areas around the rooms and the grounds around the block were very clean also. The restaurant food was always well presented and plenty of choice. Staff were helpful. One stood out, Judith who was very pleasant and greeted us at the door and spoke to us and explained things when we first arrived and was always happy. Pool area and bars were looked after, the only one thing I would say was the bar at night sometimes had a bit of a queue to get served at.

Drew P

Firstly, TALK TO VINCE! He's the experience/excursions rep, he knows his stuff. Planned an awesome day out on the sea; snorkelling, lunch, and drinks included all at very decent prices. Many more options are available, like off-road buggy rides, water parks, and so on. Anyway, we weren't meant to, but WE SAW DOLPHINS!!! Now that's out of the way, we stayed in the adults only as all-inclusive plus. There's about 7 or so places to eat included, some you have to book, you get a voucher for a taster menu at a few of the others which are all very tasty. The location is incredible, right on the marina with 360 degree great views, the sea is like glitter, weather is always nice all year round. You can walk all the way down the beach front into town in around 30 mins. This is probably now my favourite place I've ever holidayed. Me and my girlfriend loved every second of it. The staff are all very friendly, the beach front bar does the best mojitos, all the bars serve a HUGE range on drinks and none of that premixed junk that gives you tummy ache, all branded booze and not a measure in sight 😉

Kirsty H

Superb. 4th visit. Will return. Rooms and public areas are beautiful, spacious and all very clean. Staff are friendly which can really make a difference when on holiday. Plenty of sunbeds spaced out and not crammed together. Food is fantastic, varied and we were very pleased with the all inclusive drinks offering. I emailed the hotel in advance of our stay to check the dining room dress code for men as I'd seen different reviews and received clear guidance. Hotel is located in a flat beautiful beachfront area which is ideal for any family members who don't like hilly areas. The hotel gardens are very well kept and provide a beautiful surround. Colleagues who stood out this holiday: Luis in the restaurant (as always), Owen and Santiago at the bar - always busy but do their utmost to provide the best possible service with a smile.

Hugo Helms

Hi all, Me and my girlfriend stayed in this resort for a week and I have to say I’m struggling to find fault! The staff were super friendly and helpful, the rooms and entire hotel was clean and tidy. The location was fantastic with an amazing beach 2 minutes walk away. The pools were clean and huge! There was always free sun beds to use as well. The food was good too, the only thing was the buffet got a bit same old by the end of the week, but there was plenty of restaurants near the resort if we fancied a change. Had an amazing time. Thanks team at Barceló.

Kevin Bland

Fantastic place. Great service and friendly staff. Hotel is clean and tidy and in good condition. Rooms are very good with great facilities and well maintained. Food is really good and prices responsible. Step outside and the town is on your doorstep but definitely the quiet end of town. No town noise can be heard whilst in the hotel. Pool is well kept if a little small and colder than parts of my body would have liked! Would highly recommend this for quality, value for money, location and a great stay

Chris Rapture

Hi, We recently stayed at the H10 Ocean Dunas and had a very mixed experience during our stay. The Good Points The hotel is located in a great area right in the heart of Corralejo and in easy reach of local bars and restaurants. We found that the reception staff were polite, courteous and helpful during our stay. Also the pool was nice and quiet with plenty of sunbeds which was good, however the parasols probably need an upgrade. The room was spacious and had a nice terrace and the air conditioning was excellent, however the room needed improvements regarding general cleanliness. The Bad Points The dining within the hotel is a buffet breakfast and a set menu for lunch and dinner. Unfortunately we did not enjoy the dining within this hotel and found it an uncomfortable experience, the breakfast was often cold, bland and unappetizing, the coffee was also bad and the machines often broke down which was frustrating. The lunch was not much better as we often had long wait times for food which was not very interesting, had Tortillas out of a bag with some dips for starters and then had a salmon bagel with fries (which were actually potato wedges) and then finished with a hot chocolate brownie (a perfect summer dessert)! The dining experience in the evening was definitely the worst of the holiday, again the food was bland and uninteresting-however the deserts were excellent and we usually had two of them to make up for the main meal. Why doesn't this hotel change the menu every 2 weeks? Or showcase local food and cuisine? The restaurant staff also gave you a bill every night after you ordered drinks (as these are not included), unfortunately they were obsessed with getting this bill signed and often came to the table several times to make sure it was signed. Quick tip- Please could you give the bill at the end, for example what if you want more drinks after this has been taken away? The staff attitude was quite poor and they seemed to prioritize guests who purchased alcohol, fortunately for us however we found a bar around the corner which served nicer drinks which were cheaper so the hotels mission on trying to charge guests extra for drinks is counter productive (hence why the bar is always empty)? I also wanted to highlight that there were a few problems with the room, firstly the beds are not actually King-Size and actually two single beds pushed together two of which had stains on them and we also had a large cockroach in the room, this does not sound like a 4-Star Hotel does it? Overall the hotel is located in great area with some good points, but we found it too inconsistent to be a 4 Star hotel, the experience was let down by the food and drinks which were not up to standard. However we found some good local restaurants, bars and met some fantastic locals which made up for the hotels shortcomings and it is those memories which we will be taking away with us.

Dennis Woodhall

We have just stayed at this hotel for a week on a half board basis in a superior junior suite. This is the most relaxing hotel we have ever stayed in. No problems with sun beds always some available during the day. Food is delicious and staff all very nice. Nothing is a problem to them. Close to all amenities if you need shops, restaurants or supermarkets. Would highly recommend

Eve T

Fantastic hotel. It's small, and very quiet but in an excellent location, 1 minute from the main street and beach. The food is excellent, fantastic choice and high quality. Consuela and the rest of her waiting staff were brilliant too - so kind and attentive all of them, and so accommodating with my mum's food allergies. The rooms were nice and modern with great sized balconies (however I felt it lacked storage for two people if staying for more than 1 week). All in all, I thought this was a brilliant hotel, best we've stayed in Corralejo and we will come back.

Claire Pillage

Just arrived back from a fantastic holiday in Corralejo. Our stay in the H10 Oasis Dunas hotel was lovely. Service was excellent and the staff were extremely friendly. The receptionist was helpful, regarding any questions that we asked. This was our first time at this hotel and we would recommend it. Yes the reviews are correct, it really is a restful place. But within easy walking distance to everything the resort has to offer. Thank You.

Daz Bull

We opted for all inclusive dbl sea view room. Upon arrival we found the Staff at reception unbelievably helpful, Angelo was especially helpful and nothing was ever too much trouble for him. The Hotel is ideally located on the Morro jable strip, the shops are just below the hotel. The beach is very close and wide of very very high quality, beautiful white sands no pebbles. The food at the Hotel was amazing with lots of choice and the menu was changed regularly with something different every day for the fussy eaters. The pool and bar area was very nice with occasional ambient music. The hotel was spotless there was no expense spared when it came to hotel cleanliness. The hotel is mainly of German nationality but that did not bother us being British and most spoke English including the staff. Would definitely stop again. We hired a car and were at the hotel in just over an hour, shuttle buses run from the airport but obviously will take longer to get to the Hotel. Car hire was very cheap considering.

Max Wilson

The building and food are four star hotel standard, but the service certainly wasn't. There wasn't one main thing that let it down, but several little things. First, the oranges ran out one snack time, and rather than quickly popping to the kitchen to restock them, two bar tenders were happy to spend a lot of time explaining that there were still apples. Try explaining that to my toddler who wants an orange. At night, I wanted to get my water bottle filled up, so I asked at the bar, and the guy basically just shrugged and said something in German that I didn't understand. Language barrier maybe, but you know that I want some water and you're a bar tender; how do you not have water?! Then we had a cricket in one of the vents in the room, which kept us up all night, so we told the desk the next day, and they told us they would send someone to take a look. That evening, we asked again at the desk if someone had checked the room, and they said no because we were basically making it up and the cricket was probably outside. By that point, we had given up with the level of service and just suffered through two more nights with a noisy cricket. There were a few other things but too minor to mention. On the plus side though, they were quick to deliver extra pillows when we requested them and also to send over someone to fix a leaking toilet (it didn't get fixed but we appreciated the effort). The food was pretty good with a decent selection, and the location is great with a short walk to an awesome beach (we often wondered why anyone was using the pool with that beach on the doorstep...) and plenty of shops nearby. The rooms were comfortable, though the kettle and cups were a mystery as there were no teabags or coffee sachets to make use of them. The bottle of water each morning and the chocolate Easter bunny on Easter Sunday were also appreciated. Finally, the WiFi was awful, but we didn't spend much time in the hotel anyway as we were mostly at the beach.

Cosmin DÎGĂ

It's spotlessly clean. Staff is friendly, the pool is large one, there are 2 jacuzzis. Didn't got to visit the spa though.

Yohan Schoer

All ours congratulations to the staff of the hotel. Great and amazing persons. We really WISH to go there again as soon as possible... Thank you so much for everythings...

Anna Sobieski (AnjaS)

Not a 4* experience, more like a 3* rehabilitation center for seniors First of all I’d like to compliment the restaurant and cleaning staff. They were all very kind and always had a smile on their faces. Spacey and clean rooms. That’s about it with positive aspects of our stay. Big issues: - we were put in a room with an entry next to a gate where all the delivery trucks and carts were making an impossible noise FROM 5 AM. The door didn’t have any sound proofing so we might as well have slept outside. The next day we asked for a different room and thankfully we got it. But no apology, the lady at the reception desk was clearly tired of the same problem happening over and over again. - Rooms are big, but not equipped for the 21 century. Three electrical outlets, and non of them by the bed… so if you want to charge your phone/laptop/ipad/smartwatch you have to sit by the desk to use it at the same time. - No toiletries in the bathroom. Just a soap dispenser that looks 20 years old. Small issues: - We were given the wrong supper times on print - No ‘do not disturb’ sign in the room - The tv signal was cut of every 15 minutes and there were mostly German channels - The first two kettles we had were broken (one wouldn’t turn off, one just did not turn on), had to ask for a new one (again, no apology from the receptionist) - No tea or coffee in the room - No recycling bins - You have to pay extra to use the indoor pool- why? What is the difference from the outdoor pool? - I emailed the hotel about dietary requirements like a week before my arrival but no one has gotten back to me To sum up: if I could I would turn back time and book a different hotel. General advice for people considering: if you are under 60 years old this might not be for you. This is a place for German seniors. No agism from my side, just saying. I do prefer this to hotels for kids which tend to be louder.

Jac x

Super stay in this lovely H10 hotel. Will definitely return. In a good location. Room was very spacious, we had a ground floor luxe room with terrace, on the terrace - chairs & table, comfy sun loungers. Our room included bathrobes & slippers, coffee pod machine, kettle. Free safe & wifi All staff very friendly. Breakfast was cooked to order, plenty of choice for continental breakfast. Could not fault.

AS C

Rooms are very comfortable, and spacious with a massive bed. Cleaned thoroughly daily. Safe, minibar and kettle all in the room. Good shower and double sinks in the bathroom. Adult only place so was relaxed, with a mixture of all ages . Poolside entertainment a few times a week. A small gym on site at no extra charge. The only reason I didn't give 5 stars was the bar was always under-staffed. Sometimes it took a long time to get the water bottles filled up, especially around lunch time. Guests should really be able to help themselves to the water after buying the green bottles. The restaurant staff were excellent and the food was very good,. Yes it's the same menu but there is enough choice to have something different every night. Hotel is in a good location, close to town, beach and music square, but peaceful at the same time.

Tracy Davidson

Hotel in perfect central location, so access to all areas whilst also away from the hustle and bustle. Rooms are very nice though the internet isn't so great in ours. This wouldn't put us off coming back. All staff have been fantastic, but a special mention of Paula and Jessica in the restaurant who are always smiling 😃 and were very helpful-we're going to miss you.

Nichole S

My overall experience at H10 Ocean Dreams was mostly pleasant. The staff was friendly. The lobby inviting, well decorated and clean. There is a pool with loungers. And each room seems to have a little balcony/ terrace area. The room was clean with basic amenities and a safe. However I had to borrow an iron from reception which required a 20euro cash only holding deposit with no flexibility of using other currencies or placing a deposit in any other way. Most times there was only one worker at reception which would lead to long waiting times for simple inquiries. The hotel did have some form of entertainment in terms of live music, however this boutique hotel is more suited for a quiet, relaxing stay rather than a lively one. I haven't used the spa, so can't comment on this. But there was a well equipped gym to use at your disposal. Overall I had a nice stay at this small boutique hotel for 3 days in May.

Dinesh Mirpuri (D'Gaia)

Rooms are done well. Stayed 2 nights but didnt get to use the facilities. But the pool looked nice and the property was well done. Only issue was the AC was not adjustable and wasn't getting to the coolness level i wanted. The bed was comfortable but the pillows were a bit soft. Would return and stay here again.

Fiona Galletly

Large rooms were good however found issues with ants and a cockroche were disgusting and not what I would expect for 4 star. The quieter pool was a blessing at Essencia but did not feel much in the way of exclusive and the food choice at the restaurant is very limited and poor quality. Seems to be volume issue, a smaller hotel of 3 stars would be similar if not better quality. Location great but waves too big to swim with my daughter and during pregnancy detracted also and no facilities open on beach days. Would not rush back.

Olivier Graeven

A four star resort with 4 well deserved stars. Located on the beach with three nice pools and plenty of bars and accommodations. Esencia is the more exclusive part of the Princess resort. The scenic bar has a gorgeous view on the ocean and beach. You'll need a white or black all-in bracelet for access service and use of toilets.

Bogusław Sokołowski

not nice service, dirty rooms, ants in the bathroom and other parts of the room. the food has gotten worse over the years. VIP zone is the essence, not worth the extra cost. rooms worse than in the classic part. Last time here. The reception of this supposedly better part was of course not open. anyway, like most of this VIP part, there is no difference from the regular one.

Nicolás Martínez

We stayed for a week at the Esencia by Princess in the middle of December. Temperatures were around 23° and sunny all week. + The Esencia part of the hotel is really beautiful + Esencia only restaurant with quality food + Esencia only pool is way less busy + Spectacular sea view + Rooms and the balcony are large + 18+ area with hot tubs, sauna & pool + Housekeeping is excellent + Location is good for exploring the island + Overall very nice staff + Fast Wi-Fi + Card payment ~ the beach is beautiful but crowded and you have to walk down a bit ~ the 18+ area should be closer to the Esencia premises ~ overall a family resort, a lot of children and parents who like to drink ~ parking is limited - the lighting on the ceiling of the balcony is automatic, it starts in the early evening until 11 and you can't turn it off.

Andy Batton

The hotel complex is huge, if your a couple don't miss the adult only pool and area near the back, we didn't see this place till the 2nd to last day! The Esencia area is great and feels very exclusive, especially the bhali beds, number 4 has best view of the sea. The staff were all really friendly, the hotel was really clean and safe and had the most amazing views of the beach and sea.

Jacob Bohbot

Sorry, but not the best experience. 2 * If you're staying in a room with a pool view, avoid being above the gym. I specifically asked if it would be quiet, but at 8 AM, they have gym classes with extremely loud music that makes the walls shake! There are also a lot of hidden costs: - This 4-star hotel charges a daily fee for using the safe box. - Half board doesn't include water at dinner. - When we checked in, the receptionist told us we could rent a parking spot daily and wouldn’t be charged if we didn’t use it (they said they could verify this on CCTV). We didn’t use the parking at all, but to our surprise, we were charged for the full 8 days. After a heated discussion, the receptionist finally removed the charges. Also, don’t come 5 minutes late to breakfast just for a coffee—the waiter was rude, moved us to a different table without courtesy, and didn’t treat us kindly. (We only got in after asking if it was okay.) It would be nice if breakfast hours could be extended to 11 AM during the summer—after all, this is Spain. **Note to the hotel:** Please avoid copying and pasting generic template apologies. If you truly want to address the issue, email me privately with a compensation offer rather than just trying to look good on social media or in reviews.

Brooke Willis

Laying in my bed on my final night here unbelievably sad to be going home. Everything exceeded my expectations at Barceló Corralejo Bay. The rooms are very large and the beds are like coulds!!! Every single member of the staff was extremely friendly and courteous. We were always well taken care of. I was surprised by the range of diversity in amenities and activities offered to guests. I particularly enjoyed the ceramics class and the flamenco show. The dining hall always had a variety of option so even the pickiest of eaters (me) would not go hungry. The pools were wonderful, very relaxing and the perfect temperature. I took advantage of the spa hydrotherapy circuit which was lovely and recommendable however I do feel that all guests staying for more than 3 nights should have one free entrance to this circuit rather than it being an extra expense. Finally, a special shout out to the pool attendant, Jorge, he went out of his way to greet us each day and we really enjoyed speaking with him and getting to know him. The attention to detail and care that the staff of Barceló Corralejo Bay put into their jobs really sets it apart from other hotels. I look forward to returning in the future!

courtney white

Wonderful hotel and so much more. I stayed here for two weeks in June All the staff across the board are so welcoming and friendly and nothing is too much trouble. Lovely spacious rooms. Great size bathroom and nice sized terrance/balcony. Only a short walk and you can either go into the centre of town or the beach. Hotel is great as well for excursions as there is space outside the front for buses and minivans to collect you. I stayed half board and I cannot rate about the food enough. The best hotel restaurant I’ve eaten in. Such wide variety and everything is different each day. Fresh produce. Incredible I would stay here again in a heartbeat

Mike Mircea Vatavu

The hotel is lovely and 100% worth the money. The staff is very nice and helpful. We had some issues with our room and filled it out in an internal survey and it got handled straight away by their customer experience manager (she was lovely and easy to talk to). The pool area is really nice with a bigger pool for swimming or chilling and a second pool with heated water for relaxation (has a jacuzzi in the corner as well) The lobby hosts different shows every night in terms of entertainment but we have not been there for any of them.

Janina Karstens

We were very sad to leave this hotel! We had a room with a jacuzzi, very good prices. The spa was absolutely amazing and we enjoyed it a lot. Breakfast was good and the staff also nice. Would return anytime!

Jan Abraham

We have been here for six nights so far and the experience has been very good. The location is beautiful but there is not much to do outside the Hotel, and the car rental is a bit overpriced in the hotel, i would advise you to get a rental from the Airport if you are planning to explore the area around the Hotel. There are lots of activities going on and you can keep yourself busy, the kids club is amazing and my little one loves it, the staff are very friendly and they offer two 2.5 hours sessions a day. The rooms are spacious and clean but the air condition sounds like a tractor, i am sure they would change the room for us but we didn't bother to pack and unpack again. We are travelling with an infant and the guys at the reception were very helpful and never let us down, they do their best to make your experience better. The place needs some maintenance, but i could see that they are working 24/7 to do the repairs, but at the end, this is the season and they cannot do much. But I think for the price you are paying, it is good. The only downside i would say is the food, the offer variety of dishes, fish, meat, chicken and lots of salads and vegetarian options, but we are not very happy with the hygiene and quality of food, i would rather have less dishes with better quality, but again for the price we paid i think it is good. There is a supermarket here and laundry rooms, it cost 5 euros to use the washing machines. The restaurant and bar staff are very friendly, but it is a busy place, do not expect 4 stars service. Overall our experience is good and we are not disappointed, and hopefully it will be better the next time we visit. I took some photos at 5:30 AM while i was trying to secure a nice place in the pool area and I would encourage you to do the same, especially if you are travelling with children 😀

Angela Fishwick

We had a fantastic week at this hotel. Its location is superb with fantastic views across to Africa. The food was faultless with lots of choice every day. We tried 3 of the speciality restaurants during our stay and thoroughly enjoyed each of them. The staff were helpful, professional and kind. Would definitely return. The only downside was the rubbish directly outside our seaview balcony which wouldn't take long to clear.

mirna vd Werf

We had a very nice stay! Food is perfect and so are the rooms. The only thing was the access to the beach with a very large and deep stairs. I would definitely recommend 💕💕

william fendick

Hardly any car parking space at the hotel, there is plenty of unrestricted parking on the road outside, there did seem to be about six disabled spaces available however I don't recall any being vacant at all, lobby quite well laid out however the rooms are away from the main building and there are three relatively small lifts down to the access points (a set of stairs is next to the lift), hotel grounds are attended to on a daily basis, I didn't see any litter, the entertainment staff seemed to evaporate routinely and I wasn't too impressed with the half hour I waited at a vacant desk with a telephone left off the hook (probably to make it look like they were busy on the phone) for the activities organiser (who never appeared). I didn't bother to go back. Rooms seemed accurate to brochure video and photos, the main evening entertainment area was quite small relative to the size of the hotel and considering it's a bus ride to the next signs of life you might expect a bigger and better equipped area, having said that the bar staff worked tirelessly a particular member of the bar staff stood out as exemplary, a chap with dark hair and a beard, he did definitely exceed our expectations with speedy service and friendly attitude. There are machines around the main areas for refilling bottles with fresh drinking water. The main pool area is reasonable, a big problem whilst the area was crowded seemed to be the electric buggies used to ferry staff and sundries around, obviously the staff needed the vehicles to do their daily duties however they would pass the bottom of your sunbed a few times an hour and easily became blocked in by sun seekers moving beds into space which obviously irritated the already stressed staff, they didn't try to hide their irritation and I can understand why however it was an issue that didn't need to have happened in the first place. The rooms have the most uncomfortable beds, the mattress is shaped like a convex mirror and stuffed with granite, adding insult to injury the TV which was plugged in to an inaccessible socket stayed on standby all the time, this lit the room blue BUT the aerial, internet and any other means of getting a channel were disconnected so absolutely no reason to even need the TV at all!! The ceiling fan was set in reverse so I flicked the switch and found out why... Squeak squeak squeak so ok, no probs, put the air conditioner on and yeah it creates more heat than cold air, I'm pretty sure it made the room hotter. The one occasion we needed maintenance to come to the room was for a safe that was locked (not by us), they were prompt and efficient in sorting that issue the room maid was lovely if not a little early every morning but that's more my fault for staying up late. The floor in the room is terracotta tile, this is lethal when you have wet feet from bathing and I'd advise drying in the bathroom or keep your insurance details handy. The sports areas are very busy and fit for purpose. The food... Well the main restaurant is quite the same during the entire stay, separate food stations dotted here and there with chefs preparing dishes, the quality of the food varied during the stay and TBF I had some really nice fresh fish and tried some different variations on veal which was greatly enjoyed, the speciality restaurants are worth a visit, the seating is limited and quite often (this goes for every bar and main restaurant) things ran out leaving a queue or just do without and find an alternative, I witnessed queuing outside the main on about three occasions due to lack of seating and the drinks were so hit or miss you never knew what to expect, the glasses are tiny for the beer / wine / water / juice and like many other places the cups were small but the coffee machine still only managed to fill them half way! I didn't go to the beach so no comment. I wouldn't seek this hotel out in future nor would I avoid like plague, it's a fair enough accommodation that I enjoyed, the only thing that would put me off is the uncomfy bed.

Sammy Lansen

Our stay at TUI Magic Life Fuerteventura was fantastic! From the moment we arrived, we were warmly welcomed and assisted with our luggage. The rooms were spacious, clean, and comfortable, ensuring a wonderful stay. The service was excellent. The staff, from housekeeping to catering and the entertainment team, were friendly and professional. They paid special attention to the children, creating unforgettable memories for them. The location of the resort is beautiful, with easy access to the beach and breathtaking ocean views. I also observed how professionally the team handled an intoxicated guest, highlighting the staff's professionalism. TUI Magic Life Fuerteventura exceeded our expectations in every way. We left with great memories of our stay. Thank you for an unforgettable vacation!

Tony T.

We booked an adult suite which was spacious and had a large bed. Nice size shower room with hairdryer. All clean and tidy with good room service. This also gives you access to adult only areas throughout, which for us was absolutely worth it. You can have your meals with virtually no queues and in a much calmer environment. The pool area here is so quiet and relaxing, with plenty of comfortable sunbeds . There was really no need to reserve them . If you see some bad reviews on here don't worry about them . It's a 4 star facility after all , and in our opinion a very good one. The thing that remains with us after our return was the staff, everyone and I mean everyone, was so polite and helpful . The location is a little bit out of the way but genuinely not too far. A beach a few minutes walk and an excellent shopping strip about 17 minutes walk away. We would absolutely recommend Alua Suites and may return again someday , which for us is a real compliment because we rarely go back to the same place . Thank you to all the staff , particularly Michael in the restaurant, who always made us feel like we were somewhere special and not just in an all inclusive. We really enjoyed our stay.

KJ Rik

Amazing hotel to stay. Good staff. Very friendly. And thanks so much to the guys of the animation team, you are so lovely and amazing. The entertainment is good and funny. We celebrated Halloween here and the kids loved it. Also the dunes are nearby and town as well. Very nice calm location.

P Barrow

Nice resort and great staff. Like everywhere we went on the resort our room was immaculate and the gardens are extremely well tended. We went all inclusive. There was always a huge variety of good quality well cooked food on offer in the dining hall. We were lucky to have a room near the main pool and lunchtime buffet/bar. Perfect! We didn’t see much of the evening entertainment but what we did see was good. We walked into Corralejo every day - what a great town with fantastic bars and restaurants.

Toni Skeet

I've just returned from the Alua suites Hotel had a fantastic time. Room 5228 was excellent nice and quiet despite being near the road. Food lots of choice salads pasta hot food sweets cheeses. Lots of choice. Went to the nubium restaurant twice set menu apart from mains no extra cost to all inclusive. The whole complex was always so clean pool areas washed down every day. Sunbeds very comfortable lots of pools to choose from. All staff are very friendly and helpful. I will definitely be going back.

Michelle Starling

Arrived here with my adult 2 daughters. When we first arrived both my girls were disappointed by the rooms expecting a bit of luxury especially for the money they paid especially cause one had bought it for my birthday. So the first couple of days weren't the best. We then decided we had to make the most of it. We would like to say thank you to the staff especially the animation team who got everyone involved and thanks to the staff we ended up having a great holiday. The food was nice and plenty of choices. It was only a short walk to a beach and a lovely walk along it into the town. Yes we would recommend the hotel but the rooms need to done so not as dated.

Duncan Smith

Stayed for a week in September and the hotel is spotlessly clean, room service every day with fresh linen and towels should you wish. The location is OK with easy access to the beach via a boardwalk past the lighthouse and a five/ten minute walk into the town centre for shops and bars. We booked a suite and this was great with plenty of room, unfortunately our room was located on the lower floor which had minimal sea views and was above an amusement arcade which closed at midnight, not that the noise bothered us too much (apart from the air hockey ha!). If you can book a higher floor I would advise doing it though. On arrival you get a bottle of water for free but note that all future water in your room is chargeable, as are the mini bar items, there is a water machine in the bar area during the day to fill bottes up. I would say the food is adequate, breakfast is good with plenty of choice, evening meal not so much choice but generally not too bad. All things considered an enjoyable stay.

Ellis “EllisT” T

Booked our holiday through Jet2 and was very nervous as knew the hotel didn’t have much for my 3 year old, but I’m happy to say I will 10000% return! From check in to check out, the staff were wonderful and so friendly with my son. The staff love having the kids around and even if they are running around and making friends of an evening, they are not bothered by this one single bit, it made the holiday so much better and from breakfast to late night drinking the staff are always so happy, they put the utmost effort into everything they do around the hotel and it shows by how clean the surroundings are! The hotels rooms are spacious, and wow the cleaners are great, everyday our room was cleaned as if we had only just arrived! We originally booked half board through Jet2 but decided to upgrade to all inclusive when we arrived for an extra 500euros for our 10 night stay, we also got to chose when this started and finished, this was well worth the money upgrading at the hotel and I highly recommend. I read reviews before arriving that the food was the same every night for dinner so wasn’t sure what to expect but I do not agree with that comment, food was varied every night during our stay and we always saw something different on the buffet to choose from! Breakfast, yes that was the same and lunch you chose from a menu but these were great too. Lots of choices, and a great desert table which of course came in handy with my toddler! The local area was lovely and clean, lots of shops to have a wonder around and the walk to Marro Jable along the beach is very pretty, and not to far either. If you are a family looking for a day out, the oasis wildlife park was a great day out, the bus picks you up and drops you back to the hotel and there is lots to do and see at the park. The hotel also offers a spa, which was lovely for relaxation but also because during certain times of the day children are allowed in, which is great for downtime out of the sun! Please don’t dismiss this hotel if you are a family just because there isn’t anything at the hotel for them, if anything it was perfect as they made friends and their own fun! The evening entertainment wasn’t amazing but fitted well with the chilled atmosphere around the hotel, and my son definitely wasn’t bothered and still danced the night away! Thank you to all the staff around the hotel, for making our holiday perfect! We will be back!

M Chetta

Just got back from annual 2 week holiday at Faro Jandia hotel. We had a great chilled out holiday very relaxing and felt very spoilt. Our room was beautiful, a welcome pack awaited us which included a sunhat each. This year we booked Superior sea view room, probably do this everytime now. The hotel is very clean, staff are friendly and kind, food is abundant. Poolside has enough beds so everyone has a good place (no need to rush out early morning to plant your towel (must say though just before coming home the new batch did have a few who did that so let's hope Faro puts a stop to this, it's unnecessary. Clean pool towels provided daily. Hope to see you soon Faro and thank you

Paula Barnes

Great location opposite a great beach. Nice pool area with plenty of sun beds. Friendly and helpful staff. Great rooms both pool and sea view. Good choice of food at the buffet style restaurant.

Douglas Fraser

Visited in September 2022 as well as this year. It is not often that returning somewhere actually gives a better impression than what you remember, but this was certainly true here. Maybe the change from a 2nd floor room to the right of reception to 3rd floor in the main block overlooking the pool helped but I certainly hope to return in September 2025.

Aneta Kowalczyk

This hotel has a great location – you can reach everything (in Corralejo) on foot without the need to use public transportation. The kitchen serves delicious, fresh dishes, so everyone will find something to their liking. The rooms are cleaned daily, and the hotel staff is extremely friendly and helpful. From the moment we checked in at the reception, we felt exceptionally well taken care of. The animators are true entertainers – full of energy and eager to connect with every guest. Every evening, there were different events that often involved guests in shared fun. Although most of the guests are Italian, the activities were conducted in several languages, ensuring that everyone could have a good time. I will look back on this trip with a smile for a long time. I highly recommend it to both those looking for relaxation and those wanting to have fun. Warm regards to everyone working at the bar, restaurant, reception, and of course, to the animators.

Alan Tilney

We travelled as 2 couples, we both had pool view rooms, we had an upper floor with a great view of the pool area, My brother had a lower floor. Both were fantastic they were cleaned everyday and had a change of towels everyday. modern and everything to hand, the pool area is very well laid out with surrounding well maintain gardens. No issue getting a sun bed, some of the furniture round the pool could do with replacing looking a bit tatty but are ok to use, I am sure they will be replaced in due course. Great atmosphere mainly due to the music and games that the entertainment team put on, this will not be to everyone's taste be we loved it. We were all inclusive, the food, particularly the evening meal was great, good variation, and the Italian based foods were brilliant. Central location to the resorts bars and restaurant's, close to a nearby beautiful beach with sunbeds 20 euros for 2, ALL the staff were great. Special mention to the barman, Miguel, who was fantastic, very hard working, very witty and a pleasure to deal with. (Best barman in the world). We all loved our holiday here and would not hesitate to come back, 11 out of 10 Read less

Josie Allott

Lovely hotel. especially the lava lounge. Met Carlo on his first day. True professional and made us laugh a lot. Brilliant doing the karaoke. Would recommend and come again. The aqua gym was very good and energetic. Animation team were amazing and very welcoming with lots of activities. Great food and lovely staff.

Andrew Beever

Drinks are very weak tasting, only taste of coke, there is all inclusive plus, but we couldn't book it with Jet2 and it wasn't mentioned at check in but this gives you imported drinks. Food selection is very limited and doesn't get replenished often. We don't often complain but other reviews must have experienced something we haven't. Currently still in the hotel. Wouldn't book again and I've never said that before!!!!!

giampaolo dall'oco

If I really have to make a ranking, in first place ALL the Personnel/Staff (bar/hall/reception/tourist entertainment), then the variety of dishes for breakfast/lunch/dinner and, finally, the location of the hotel ( very close to the beaches, within walking distance). I would like to point out that the entertainment staff have never been intrusive.... In short, an absolutely recommended hotel !

Tamsin I

A really stunning hotel, the perfect spot for a week of relaxing. The hotel is beautiful and location is amazing, right on the beach with incredible views (recommend booking the sea view room). Food was really good and the staff were so friendly, especially the chef ! The only downside of the hotel was that they only provided 2 bottles of water a day. There were no drinks included at dinner and water was expensive. As the location is very remote there aren't any local supermarkets to easily purchase water from (1 hour walk from the hotel). Other than this, our stay was perfect!

Sarah Muller

Amazing location, great staff and services. I had some special requests, which were also handed very well. The food was great. Small minus was having to pay € 2.50 at dinner for 33 cl bottles of water. For this reason, we went in town to buy big quantities of water. Overall a great experience, hope to come back in the future!

Roberto Murgia

The hotel is amazing—we had a room with an incredible view of the lagoon. This is our second stay at Innsie, and we’ll definitely be back. However, this year I feel the need to share some feedback, and I hope it’s taken seriously by the administration to keep this place as wonderful as it is. Firstly, the bar at lunch serves mini portions at prices that don’t align with the rest of the amenities. The portions are definitely not enough for an adult male. For example, 2 shrimp tacos cost 17 euros, but there should be at least three. The same goes for drinks; we had several Bloody Marys, and they were inconsistent—different every day, which isn’t ideal. Secondly, I hope some maintenance can be done. This is a harsh environment with plenty of wind, and it takes its toll—things need repainting, and some areas could use a little upkeep. I hope this feedback helps! I love Melia and will certainly be back.

Floortje van Oosterhout

Amazing place for kite surfing. Great hotel perfect next to lagoon and great for beginner and advanced kite surfing. Hotel food and service was great. A special thank you to Nicolás which helped us throughout our stay. So kind and amazing atmosphere.

Anthony H

This is a decent 4-star hotel and I would be happy to recommend it to others. Positives: Clean and modern. Good location in a secluded area. Near a lagoon and beach. Most of the staff are friendly, especially the lead member at the check in desk. There is evidence of daily maintenance of the hotel. Negatives: The room is missing bath robes, slippers and tea making facilities. For half board, no soft drinks are included, not even water. If the above could be addressed, I would rate it a 5. The hotel has ample car parking when I was there (March 2024). It is also genuinely separate to the sister Meliá hotel. I really liked the pool. By my estimates, it is a 25 metre rectangular pool, which means we can actually swim in it. The temperature was also perfect for swimming - not too hot or cold. The breakfast and dinner buffets are satisfactory for the size of the hotel. For dinner, they typically change the "main event" each day e.g. baked salmon, roast pork, suckling pig, roast chicken, beef ribs etc. There is also a decent selection of pastas, salad, cheeses, bread, dessert.

Stephen Parrott

We have previously stayed at the Barceló Fuerteventura Mar, but decided this time to try the Barceló Royal Level Adults only. The staff were very attentive. I liked the separate living room and bedroom and the little touches like bathrobes, water bottles every day, padded sun loungers were nice. Pool area was nice with a view of the beach. However, they did not make up for failings in the restaurant. Plates were cold, food was tepid, I could rest my hand on the hot plates they were very cool. Choice was limited and a few nights main dishes ran out. I spoke to a member of staff and they had already received similar comments. We ate in the Barceló Fuerteventura Mar next door for two nights and the food choices were excellent, plentiful and hot. Plates were hot and the staff very good. I spoke to the manager on our last night and he appreciated the feedback. The bar at the Royal Level is outside and was chilly most nights with limited seats. Again we went to Barceló Fuerteventura Mar to watch the show and have drinks. The airport transfers were expensive for a 10 minute transfer so next time I’ll get a cab or use the bus for €2. I gave 2 stars for Service based on the food service and not staff.

Lisa Mckenzie

What a fantastic location! I have to give a special mention to the breakfasts, we were able to eat upstairs overlooking the harbour. The day doesn't start better than that! And the food was pretty special too 😊 All the staff were as helpful.as they could be, although the different departments didn't know about the goings on of the others so booking our New Years Eve meal was problematic, we ended up eating at a local restaurant instead - which was lovely. And then return to the free entertainment by the harbour and fireworks over the sea. Fantastic. We will definitely be returning to this hotel X

A J

Overall, we had a nice holiday, but there were a few things that could easily be addressed that would push this up to 4 stars. We were sent a questionnaire before leaving and confirmed the time we would be arriving, desired room configuration, any extras etc so was quite surprised to arrive at ~11:30 am to be told check in was at 3. I'm not sure why we confirmed arrival time ahead if nothing was going to be done. As we couldn't check in, we were offered to unpack anything necessary in the busy reception, which I was not impressed by, and then we changed in the toilets - not the best first impression. No beach towels are available until you check in, so no drying off if you go for a swim! When we came back to reception at 3:15, we were told check-in was at 3 and our room wasn't ready (?). On informing them it was already after 3, I was told check-in was FROM 3, not necessarily AT 3! Apparently, the room was ready, but there was a problem with it, so we were moved to a different room. The new room was set up for someone else and had a welcome note for them, so I had no idea where they ended up! Both rooms were on the ground floor, having communicated that I did not want a ground floor room this was quite frustrating. Throughout the week, room cleaning and restocking of coffee was inconsistent, some days no coffee pods, but a knock on the door at 8pm to provide a couple of chocolates that had not been left, but still no coffee! The cocktails at the adult pool bar were very changeable depending on who made them, ranging from undrinkable to very nice. The food was nice, but there was a certain familiar element by the end of the week. I did also find that some freshly cooked chicken I had selecfrom the buffet was not cooked through, which is dangerous. For me, there needs to be more consistency across the services and greater attention to detail for this to be 4 star. The staff we interacted were all lovely, and worked long hours, with often the same people who served coffee in the morning serving wine in the evening.

SP91

thank you for the Amazing experience of gastromotion, and we would like spend a few words about This Amazing hotel. and thank you aswell to Vincenzo for let us know about This dinner

Lia S

On our second visit to a Barcelo hotel, after our stay in Tenerife last year, we chose Fuerteventura this time around. We were truly impressed by the breathtaking views, comfortable accommodation, the delightful hot tub, and the variety of cuisine. The hotel's proximity to the ocean was a big plus. The staff, known for their warmth and diligence, made our stay even more enjoyable. The wide variety of food and drinks was a highlight. Additionally, we appreciated the presence of adorable cats, which the hotel takes care of. After 21:30, always a nice show is expected. Cool DJs, talented singers, dancers etc. Totally a romantic atmosphere for two! ♥️ One suggestion for improvement would be to enhance the vegetarian options. Despite staying in a new room, we did encounter an issue with the cupboard doors not opening properly or something scratches the ceiling. In other words, the workmanship quality is sometimes poor.

Jamie Teague

Absolutely beautiful hotel, fully refurbished in a peaceful and quiet location, The room cleaners are the best I have ever seen and all staff are friendly, helpful and attentive. Highly recommend if you have younger children and want to relax. The facilities are also great and the pools are clean and you can see staff cleaning and taken pride in the hotel throughout the day.

David

We spent 2 weeks at this hotel in September 2024 What was good! Checkin was quick and we were given a glass of Sect when we arrived. Absolutely brilliant kids animation team (Kudos to Katy, Ana, Tanya, Victor and Alex). These guys did a great job keeping the kids happy and all deserve pay rises. Very friendly staff throughout the hotel. Hotel has been newly renovated. Public areas were spotless and well maintained. Rooms were large and clean. The aircon was good and the beds were comfy. There were plenty of sunloungers by the pool. Good choice of food for breakfast, lunch and dinner. Food temperatures were ok. Restaurant staff were friendly, and always smiling. Very nice beach just 8 walking minutes from the hotel. Estimated 60% German speaking guests. 20% Spanish, 10% British and 10% other. Most guest facing staff spoke Spanish, English and German. What wasn't so good! There wasn't a dress code at the evening buffet. If there was one, then it wasnt being enforced, as some guests were wearing T-Shirts, casual shorts and Flip-Flops. I even saw a guest wearing crocs, which I personally found off-putting. The hotel is aimed at families but still I think a dresscode (trousers, shirt and closed shoes for men) should be observed of an evening,. To me the evening buffet had a canteen flare. The evening shows were low budget and monotonous. Watching scantily clad young women airing their crotches for 45mins whilst doing handstands on chairs, sliding down poles and swinging from hoops isn't my idea of a family show. In other 4 star hotels we have been to the evening shows have been more professional and varied. We therefore generally gave the shows here a wide berth and rather went to bed early so that we could instead take in the magnificantly beautiful sunrise. I doubt you will find a better hotel for families with young kids (12 and under) on Fuerteventura and I couldn't recommend the hotel more highly. What it does well it does very well. We had a great stay and made some great memories.

Darryl Peterson

Here currently and it's a nice all inclusive for a sun break but be warned it's VERY BORING!! There's almost no nightlife, the "entertainment" finishes at about 10pm and then then the bar staff are entirely focused on closing up and going home. We got to their bowling alley at 10:15 and they wouldn't let us play because it takes 20mins!!?? Maybe nice if you're over 70 but it's a seriously dull boring resort in the evening with amateurish entertainment not even free drinks can get you through

Oliver Collings

Absolutely brilliant hotel. Stayed here for the second time. The staff are so friendly and helpful. The animation team were so good, Kati and Tania especially. There is always something to do for the children and the adults are looked after too with cocktail making and other activities. The rooms could do with a bit of a refresh but they are clean and spacious. Housekeeping were excellent and the towels were replaced by lunchtime every day.

Tom Martin

We stayed here for 10 days in August/Sept. It was brilliant for our kids (we have an 8, 6 and almost 4 Yr old) the swimming pools were very nice. The staff are great, especially the entertainment team, who were amazing with both adults and children. Plenty of food choice at each seating throughout the day and everyday had a different theme. The rooms were basic but clean and tidy. The location is OK, Morro Jable is roughly a 10 min drive (roughly 7 euros).

Samyboy

We spent seven days there and I must say, the hotel is absolutely great. The food had variety and the tables aren't too close to each other like many reviews say. The staff was really nice and kind. The shoes weren't great but okay. I definitely recommend it.

Marcela Lynch

Definitely the worse resort i ever been to with the family We came for 7 days, paid €400 a day for end of April for a family of 2 adults and 2 kids. I am counting the minutes to get out since day 3. The only drinking water available in the building is some filtered tap water that taste like chlorine and you have to drink from some badly washed reusable plastic cups (No disposable cups, straws or bottled water available anywhere in the building, not even to buy) (glass cups only available in the main restaurant at meal times) so lets just say I couldn't enjoy a holiday where I have to drink tap water from a plastic cup that has been used by 1000 different people and even after "washed" still smells like beer and cigarettes! I feel like we are all dehydrated. The kids is surviving on sugary drinks as find this water undrinkable. If you like to have a cup of tea or coffee after your meals, you need to walk across the building to a bar on top floor as hot drinks is only available in the main restaurant during breakfast only. End of April and 80% of the guests are age over 50 and 60. I actually felt like I was walking into a posh Nursing Home when checked in. So would not recommend this place for family with kids/teenager No smart tv No channel Available in English apart from sky News. Meat selection is poor. Coffee is undrinkable, unless you fill your cup with 5 shots of espresso, every other option tasty like water. Pool closes at 6pm and the kids was cranky and bored in a room with no smart tv or English channels. Main restaurant only open from 7 to 10:30 for breakfast. 12:30 - 3 for lunch and 6:30-9:30 for dinner. Outside those hours, there is only some left over low quality sugary cakes and sometime fruit available to eat. You need to pay extra to use the indoor pool €15 per 120 minutes and kids are not allowed. Gym is in a basement and very bad ventilated. The kids zone for age up to 6 was nice, The staff there is lovely and my daughter enjoyed. If they had some disposable paper cups or straws and bottled water available even if at an extra cost that could have made a big difference for us, another thing you need to get used to is to clean your mouth with your hands as no napkins available anywhere apart from a single one placed at the table at meal times in the main restaurant only. The cups, glasses and tea pots in the main restaurant is another thing you need to close your eyes to or you would not be able to have a drink. They all look filthy like if they were rinsed in dirty water. Just a very unpleasant holiday experience!

Tomi B.

Our family enjoyed our stay at this wonderful hotel. At the reception all issues were resolved very quickly. Great food, beautiful hotel, friendly staff, very comfortable mattresses and restful sleep! Those who love silence and want to get a good night's sleep come here! Beautiful pool and lots of free things. There is of course a beautiful view of the ocean and a beautiful beach. There is a large balcony overlooking the ocean, you can drink a cocktail and enjoy the view and that's the best thing! very friendly, fun and active guys who lead the activities. They organize: archery, making natural soap with your own hands and teach you how to make a delicious drink Sangria. We will return to this hotel with great pleasure. Thank you and see you soon

Hugh Williams

Amazing stay. The food is really good, room's and beds very comfortable. We had a sea view room on the 1st floor and was great for the beach. Staff are really friendly and helpful and nothing is too much trouble. Can't wait to return next year!!

Monika M

Being Iberostar chain fans since the last twenty one years, I can honestly say that this is the best Iberostar hotel we’ve been in. Its boutique-ish vibe with peacefulness despite the capacity, makes it a great choice for not only families, like in our case the family of four, but also for adults as it provides many green, enclosed and peaceful spaces. Landscaping is one of the many reasons we are Iberostar chain fans. For children there is a warm up splash swimming pool next to the big warm up swimming pool and there is another not warm up swimming pool. Good entertainment and planned activities for children all day long and for adults like us not very keen of a loud and drunk parties, adult entertainment was just enough with a life music in Corona Bar on the evenings and be of the best beach and sea views I’ve ever seen from the terrace. The hotel’s location, on the beach, with a miles long beach and sea views-was absolutely inspiring and encouraging to the best walks by the sea or on the walking/running/cycling path that runs next to the hotel. We have not enough words to say THANK YOU to the hotel staff that was going extra mile every time and was working their socks off: starting from our family room house keeper Mónica, making our rooms always neat with artistic beds decorations; restaurant staff-removing the plates by the time we’ve just finished our meals and providing high standard of service always with smile; reception staff-always professional and happy to help; the Management-greeting guests at the restaurant door at dinner time and showing care of its guest. We felt like VIP over Christmas dinners. Finally, the FOOD-in capital letters as it deserves it. Literally the best food we’ve eaten in all inclusive hotels. Each meal was delicious! And we’re the foodie family, we love good food and we were amazed by the quality, freshness and each day different cuisine provided at the only one but the best restaurant. It proves quality over the quantity! We’ll be forever grateful to the Reservation Team for listening to my request to help us celebrate my husband special50th birthday and for updating our previously booked family room to the family superior room with sea views room 3303 and access to jacuzzi-that made the whole experience even more unforgettable. Thank you Iberostar Playa Gaviotas Staff for the best family holidays we’ve gotten. We’ll definitely come back! Monika with family

Selina

We spent 7 nights at this hotel as a young couple. The lobby and the rooms appeared to be renovated and pretty nice. However, you could see in other areas, for example the hallways, that it’s an older hotel. But this was a non issue. The room was spacious. However, we booked a room with sea view but were given a room on the first floor with direct view of the pool and show area. The view of the ocean was almost completely obstructed. We asked for another room but were told that this does count as a sea view room and that all other rooms were occupied. The fact that we paid much more for specifically a sea view room and then to not get one was a disappointment. The breakfast buffet had a good variety and many fresh options. The dinner, however, was disappointing. The food was often bland and overcooked, and it was almost the same every night. It did not meet our expectations of a 5 star hotel. The distance to the beach was good. There are shops in close proximity but other than that there is not much to do. Also, be aware that this hotel caters mostly to older people (60+) which made for a quiet and calm atmosphere. The service and the drinks from the bar were always great.

ahmed waguih

Location of the hotel is very good with direct access to the beach. Rooms are spacious and well equipped. The only downsides are: - the service and communication from reception staff is unfriendly. They were not welcoming and reluctantly provided information on hotel and things to do in the area. There was a foul smell in the room and the response from the reception was very poor and only changed the room the next day claiming no availability and no sincere effort to correct the situation. - the quality of food at the dinner buffet is below average (so recommend to avoid) but there are multiple restaurants in the area within walking distance with better atmosphere and food.

kelly everiss

Great hotel, currently staying here for our honeymoon. Staff are friendly. Guests are mainly of a more mature age and the entertainment suites them. Great base for exploring. Pool lovely and empty, can always get a sunbed, beach a short walk away. Strip of bars, restaurants and shops close by. Great place and great hotel with welcome drinks on arrival.

Marijke de Geus

Loved it!! We stayed at this hotel for a week and absolutely loved it. First of all, the staff is just amazing. Everyone we've met has been incredibly friendly, helpful and attentive. The rooms are very spacious with an amazing bathroom and a large balcony. Food from the buffet was very good. More than enough choice and a good variety from day to day. The staff in the restaurant was very attentive. Food at the poolbar was very good as well. Only let down was the dinner we had in their speciality restaurant Krystal. The quality of food wasn't as good as what we had in the other restaurants and we felt a bit rushed getting three huge portions in a little over an hour. We loved the treatments we got at the spa. I had the best facial ever and my husband had a great massage and good advice for his back pain. The location is perfect. You are next to an amazing beach and have shops and restaurants in walking distance. There is a nice little convenience store next door that has a great ice-cream shop next to it.

House Iconic

Amazing hotel & value for money. Stunning views. Nice drinks and food options. Room was huge and spacious. Private elevator to beach. We want to come back!

Lorraine Hunt

We are staying here for 3 weeks. Hotel lovely, prime position overlooking the beach at Morro Jable. Food good. Room clean and spacious. The staff are excellent, Esther, Sara, Claudia, to name but a few. So hard working and make this hotel what it is. Getting a bit busier now and unfortunately before 8 am nearly all the sun beds have been taken. Certain people must have their spot. Never mind the beach with its sunbeds and brollies aren't far away.

Michael Downey

Fantastic location right on the beach. A small hotel which made dining very manageable particularly in the evening with two sittings. Food was very good and varied. Staff very friendly and helpful. Our biggest complaint was the water leaking from the shower into the bathroom, toilet and bedroom areas. We raised the issue four times with the management without any resolution except giving us more towels to soak up the water. We got the distinct impression that management were fully aware of this ongoing issue. We had booked a return stay for January 2024 but decided not to proceed as we felt we were not treated as valued customers.

Matthew Clark

I researched the best beaches in the Canaries, and decided on Jandia. The hotel appealed as it had a smaller, almost boutique feel about it. We were not disappointed. Stunning location. Very well appointed rooms with sea facing balcony. Half board was excellent. Buffet service in previous hotels had been a little dull, but the vast array of delicious food, with chef cooking freshly for you, was a treat. The weather was outstanding. I highly recommend this hotel. We would love to visit again.

Maryna Over

We spent a week in this hotel in mid-December. It was wonderful. The hotel is very elegant, cosy and friendly. It's located directly on the spectacular clean sandy beach. Thet view of the ocean stunned us at any time of the day and night. Rooms and bathrooms are tasteful and clean. The hotel is intimate and and there is no hustle and bustle in it. The staff is very nice and helpful. The hotel is well adapted for disabled people. The Gourmet meals are on the highest level. We love to come back to lovely El Palacete!

Christine Downing

Delightful, small hotel with 54 bedrooms. Fantastic location at the end of 20km golden beach Warm and friendly service and fabulous food. Little surprise that so many of us return year after year. Hard to find fault.

Lavča B.

I just had amazing week here and already looking forward to be back! First time at a sports resort and definitely doing it again. You can basically practice any sport + their group exercise offers/ classes offer is amazing, from Pilates , dance to high intensity exercises. Location: top! In the middle of the island , so can get easily to every must see place. Rooms: super tidy & clean. Also everything looked new / recently renovated. Amenities: 2 huge pools and lots of greenery, spa, 3 restaurants (all of them good and with different food options), bar. All the staff super friendly & kind, but with special thanks to reception girls, ladies from the breakfast restaurant as they took well of my food allergies restrictions so I could have special smoothies & gluten- free options. And to Mica from golf court⛳️ for making our visits the happiest with her beautiful energy.

Alexander Beck

I have been to the hotel now already several times. It has always been a great time and experience. The staff is friendly and the sports possibilities are great. I mainly go there for biking and have to give appreciation to Pietro and Alvaro. They both are great leaders for the rides and super friendly with the guests.

Olga Woschitz

Best Sports Resort in Europe which offers an impressive variety of sports, including CrossFit, swimming, yoga, dance, golf, cycling, and many more. It’s perfect for anyone looking for an active vacation experience. However, there are a couple of things to keep in mind: 1. Evening Noise: If you’re staying in hotel building one, be prepared for loud music from the bar during the evenings. 2. Water Availability: While tap water is technically drinkable, it’s not recommended. The resort does not provide water dispensers, so you’ll need to purchase bottled water from the supermarket.

Franziska Kober

Deep from my heart a big thank you to the reception staff for the outstanding support and assistance during my painful health problems. A special THANK YOU to Francisco - my hero. You were all so marvellous. I do hope we'll see again.

Jim Lejon

Free your mind! Have visited Playitas +10 times (+25weeks) and will go another +20 times more if i manage before going to 👼🌠🌟 Great staff, non distracting location and the best concept. Where you build your self, body and mind. If you value party all time, late nights, fried shity food, devalue your self.. Then maybe this is not the right place for you. But you can change.

Danielle Gray

Just returned from a week at this beautiful hotel. First thing I will say is that this hotel absolutely caters to its German guests more than anyone else. I’d say 95% of guests there were German. All the servers and staff know how to speak German and the majority of entertainment is in German. This is of course absolutely fine, however we would’ve loved to have been able to participate in activities and entertainment a little more. The location of this hotel is absolutely superb. Morro Jable beach is literally steps away, so convenient. The food was good. It was always fresh and tasty, though again, did cater to its German guests more than anyone. The staff are lovely. Extremely friendly and helpful. Massive shoutout to Teresa on the front desk who helped me locate my missing suitcase (easyJet’s fault). They go above and beyond to ensure you have a fabulous time. The rooms are super spacious and the balcony is huge! Our rooms were cleaned thoroughly everyday and we couldn’t praise the housekeeping team enough. The only real gripe I had with the rooms was the strength of the air con wasn’t excellent but still comfortable. There are two main lifts that service the resort and I have to admit… they are a little painful. Sometimes can take up to 10 mins to get a lift. There doesn’t appear to be a service lift for staff, so a lot of the time housekeeping are using them too. All in all, a beautiful resort in a stunning spot. You’ll have a lovely time here… but if you’re looking to meet other couples and get involved with fitness classes or enjoy the entertainment, it will be in German. Still a wonderful hotel with tons to offer!

Greta Ciuk

The hotel was in a lovely position, directly on the beach, very clean, quiet, and modern. The staff (reception, cleaning, and kitchen) was incredibly polite, kind, and available, always ready to help with any issue. The food was absolutely wonderful!! Did not expect such tasty food from a hotel but it was honestly perfectly cooked and seasoned, and really varied too!! The pool area was always perfectly clean, with space for guests to relax under the sun or under the shade (nice palm trees area). The beach itself was very lovely too, clean and not too crowded. Overall had a wonderful time at Calypso and would come back!

samo cvetik

its adults only hotel with great fitness program tailored to low intensity workout with attention to different age group and health conditions . It was a perfect program for our needs and super professional fitness trainer, Philip. In addition, it was interesting entertainment options, for example, cocktails class with Ekin or Aloe Vera Workshop.

Adrian Matthews

A really lovely adults-only hotel with wonderful sea view from almost all rooms. Excellent, helpful staff. Rooms and public areas all very clean. Rooms well appointed with large balconies, each with loungers and cushions. Bathrooms have large walk in showers. Comprehensive international buffet and a small, very nice, a la carte at extra cost. Bar charges very reasonable. Guests are almost exclusively German (at least German speaking, so expect to be spoken to in German). I find this very positive. Germans expect quality and this hotel certainly delivers. Why not 5 stars? We've stayed here before and have noticed some cost cutting (or maybe just availability issues), plus the hotel charges for use of the in room safe. A hotel of this quality and price (not cheap) shouldn't be charging this as an extra. The biggest issue is there are only 2 lifts and no service lift. At busy times you can wait ages for a lift, or choose to walk up/down many flights of steps. Nevertheless, this is a hotel I'd return to time and again if I could.

David Oaten

This Hotel is in an excellent location, right on the Beach, you can hear the sea at night, which is very nice. The rooms are very slightly dated, but are very clean and well maintained. The food in the restaurant was outstanding and lots of variety. I was surprised when we were charged for water with our evening meal, we only had one bottle between us, we thought at least one drink would be included. Overall excellent hotel lovely swimming pool would definitely return.

Davy Wester

The first feeling was great. Service at the reception was good. The rooms and the cleaning was good. Fantastic view from the room. The restaurant is very loud. Too many people and too much stonewalls, roof etc. makes the noise unbearable after some days. You can go outside if the weather allows it and there it is fantastic😃. There is a lot of food to choose from but the taste isn't the best. If you are into kitesurfing or windsurfing this place is the best I think. Therefore you may not want to go swimming because they seemed to be everywhere. Even where they shouldn't. I went running and you have too like running on the beach or trail running. A lot of hills around within 5-10km.

Geoff Blackman

A hotel just a stones throw from the beach. I couldn't fault the service, the food, the location. Very impressed with the efficiency, we were never kept waiting for a table or a drink at the bar, if somebody vacated a table it was cleared and reset in seconds. The room was kept pristine every day. There isn't the English luxury of a kettle in the room but coffee and tea was on tap all day. The quality and variety of food was breathtaking, I'm on a strict diet when I get home. Highly recommended and somewhere I would definitely come again.

Angela Houldsworth

I absolutely loved this hotel, I haven't got anything to complain about. All staff from cleaners, bar staff, catering staff , reception staff everyone always had a smile on their face and would speak to you and would be helpful in any way they could be. Food - loads of choices, they made their own bread , for lunch and dinner they always had two meat and two fish options on the grill as well as many other choices, fresh pizza, they also had a couple of themed nights during our stay there is something for everyone. If you have a sweet tooth like myself you won't starve they have cakes, muffins, doughnuts at breakfast to start your day off and plenty of deserts for lunch and dinner. Everywhere is clean and much of the hotel is smoke free which is good for the non smokers especially while eating. All inclusive drinks are branded as well as your normal wines and beers , you can even have cocktails freshly made within the all inclusive. The hotel is situated on the beach so only a few minutes walk away. I would definitely recommend this hotel .

Kristina B.

The hotel has espectacular views! All staff is very helpful and friendly. Garden and pool area- beautiful. We were celebrating the birthday and received very special attention from the hotel management team, also received various gifts. It is pity that the hotel is going to be closed for the renovation from April, but can't wait to be back after that.

L Whalen

I was sceptical when I heard this hotel was closing for a refurb a couple of days after our stay, but if I hadn't have known I wouldn't have been able to tell as standards were so high. Our stay at Melia was the first abroad holiday for our children (5 and 6) and our first in 13 years. It did not disappoint one bit. The building was beautiful, especially when viewed from the beach; it looks like a little oasis. The marble throughout made it feel really special and it was kept incredibly clean. Reception has the Gabi Bar which has deep settees and canopied beds to lounge in. The rooms where just what we needed, beautifully cleaned and comfortable. I took some antibac wipes with me just in case but even the draws etc. were spotless. Lots of lovely little toiletries too for that extra touch. The restaurant buffets were incredible. They boasted fruit, salads, cheeses and breads at every meal, plus so many hot and cold options. Our favourite at breakfast was the pancakes. There were always a variety of gorgeous fish and meat options and safer things for a plainer palette like chips, pastas and pizzas. Some nights there were specials or themes like sushi and seafood. Desserts also hit the spot and the kids loved finding a chocolate fountain and a little sweetie bar! If that wasn't enough there was also a 'snack bar' open throughout the day, which was another monsterous buffet! The drinks included were also delicous and full of variety; beer on tap and mojitos galore, plus juices and slushies for the kids! The staff in the hotel couldn't do enough. All were very attentive and kind. We were aware the hotel was closing for refurb and were allowed to check out slightly later. Our days were spent by the pools or by the beach. The kids pool has two little slides and provided hours of entertainment for the kids. It was also next to a little park which they swapped between. They went to kids club once, which they also liked. The location really was the icing on the cake for us. Melia appears to be in the middle of nowhere, which was what we wanted, surrounded by sandy mountains and the sea. A lagoon was formed most days we were there which added to the magic and was perfect for the kids to play safely in the water. There were not many cons but for me to make it even more perfect I'd like to have seen: 2 sets of twin beds rather than a sofa bed for the kids Working heating/aircon in the room Bigger coffee cups at breakfast with faster machines Quicker lifts Longer hours at kids club Inflatables allowed at the kids pool A welcome sheet in the room saying what times activities/facilities there were Access to the hot tub for free (even if just one slot per stay - we paid and people cheekily joined us who hadn't paid) A bar near the beach!

Karl D.

Overall it was a great experience here. The hotel itself and it's garden is breathtaking, so is the view on the beach located around 5 minutes south of the building. The food was good - always fresh fruits and live cooking included. Two things were not as expected, once the drinks, we are huge cocktail fans and were sadly not able to find a good cocktail here, all of them come from a machine and are simply not drinkable. For the room we chose one with sea view (+~50€), the view was amazing, sadly the rooms were not. On our day of arrival we were told that we could enter it at 15:00, until 15:20 the room was not ready - a guy with a bucket of painting colour came out and told us that it would be ready. - He freshly painted the wall... A disgusting smell was in the room for the following 2 days. The bath was a bit dirty and we had no blankets provided. Overall I would come here again but definitely wouldn't choose all inclusive again since the drinks are not worth the price. TL;DR Good food, Bad cocktails, beautiful view and hotel, dirty room. Would come here again but not choose all inclusive. *The attached image is the view from the hotel.*

Hendrik Randow

We spent a one week family vacation end of October at Occidental Jandia Playa and had booked Royal Level, Adults Only. We were greeted by the wonderful, super friendly and absolutely customer-oriented host Mariana who showed and explained everything to us, thank you again :-). The resort is quite large, but the Royal Level guests have separate areas, incl. rooms, terraces/decks, restaurant, pool. Food and service in our restaurant were exceptional! As the hotel is not a very new one, the rooms and the furniture, as well as outdoor areas show a bit of wear and tear already. However, this is compensated by the weather, the service, the great view and the proximity of the beach which is just down the hill across the road.

Szandi Farkas

We spent a week at the Occidental Jandía Playa hotel. The staff was very nice and helpful, the rooms and the facilities were clean. The ocean beach is about a 10-15 minute walk away, where you can rent sunbeds and umbrellas from 10am to 5pm for 5 euro/each. The food was varied, vegetarian/vegan dishes were easy to find (special thanks for the plant milks at breakfast

Gladys Margerrison

Lovely hotel, although bedrooms need updating. Having coffee facilities in rooms would have been nice. We were there for a week, towels changed twice, bath mat everyday, bed sheets were never changed but made the bed everyday, floors mopped everyday. Most staff are friendly. Toilets in common areas did not always have toilet paper, I didn't think they were monitored/checked regularly. Good selection of food. Glad we went all inclusive, not much choice if you want to eat away from the hotel.

Kim Bailey

Although we had fun the entertainment was lacking. There isn’t much else around here, but you can walk to the beach and shops. My issue was with health and safety, we told reception that block 2 stairwell had no lighting, days ago, it is pitch black and three flights of stairs, it is a real hazard, especially for elderly people like us! It is still not fixed and needs to be done asap! Food is nice, rooms cleaned very well, lovely pools.

Helen Kennedy

Beautiful quiet location for relaxation. Near bus stop for easy exploring. Pools not heated and very cold. Food fabulous apart from the desserts. Must have been brought in and strange after taste off all of them so we didn't eat dessert. All inclusive finished at 11 which was miserable as bar open until 1:30am staff were absolutely amazing never too much to ask for extra chair extra sunbed

Roman Dolezal

Pros Very nice and helpful staff. Excellent food. Beautiful and quiet resort. Well stocked supermarket in the town. It is possible to rent a car directly through the vending machine in the hotel lobby. I recommend a car, because the buses are few and it has happened to me that it did not come. Cons Worse beach where you need to walk a few hundred meters further along the promenade where it is sandy and choose rather times at high tide. Unusable slow wifi, speeds up to 1 Mbit/s download/upload. Noisy air conditioner that can't be turned off completely except by taking the card out of the reader on the wall or opening the patio door. Quite noisy road connecting right from the side to the accommodation.

Eerik Beeton

Great for an all inclusive getaway without children in a quiet resort. Lovely private bungalows with jacuzzis and sauna facilities! The rooms were spacious and had a sense of homeliness. There were some issues with the fixtures in the bathroom and there were some issues with the overall service level. We got upgraded to a new room after contacting the reception and were able to give our entire experience a 4/5. Our review for hotel and spa as a total would be 3/5, but it’s the friendliness of the staff that raised the experience to a 4/5.

Thomas Müllmann

One of our famous hotel visits ever!!! Rooms and services are great and need to be highlighted because we didn’t see similar during this yearly travels. Dinner was focused on quality and tasty food. Pool landscapes are well done and clean.. we come back as soon as possible. Thanks for this wonderful time at R2 Romatic Hotel Tarajalejo.

Paul

Can't fault the hotel, really lovely place to stay, the location isn't great, ok it is right by the sea but if you are looking for a lively, buzzing place, this isn't it, this is for people who just want to chill by the pool or sit on the beach, this you can do easily with the number of pools and bars they have, entertainment every night and during the day with the animation team, really nice relaxing holiday, if I am going to be critical, for the whole week the staff (apart from the animation team) looked totally fed up and miserable, but it didn't affect my week away, I just feel happy staff help you to enjoy your stay at a hotel.

Jana M

So beautiful. The whole resort is structured in a way where every room has sunlight and a fresh breeze. It’s huge also with many activities to do and the beach it overlooks is the best best beach in all of fuerte. The food here however isn’t the best so if you book I’d suggest just get the breakfast option and eat at local restaurants instead for dinner or lunch.

Brandon Richter

The Hotel and spa are Great. Well stocked, competent staff who speak a wide range of languages from! English, German, French, polish, Italian and many others. The room was clean and tidy with all the amenities one could ask for I had a room with a partial ocean view but the view was spectacular! My balcony had one side open to the wind so on breezy days it was very nice but on windy days it was a little bit cold. It is a very beautiful place honestly. With card access to a semi private beach, 2 restaurants 3 pools and a few great photo opportunities All in all a great place for rest and relaxing but not really for sightseeing or shopping. I would love to visit again!

Menasseh

The hotel definitely lives up to its four and a half stars. It boasts beautiful swimming pools, spacious rooms with large private terraces, and a prime beachfront location. The gym is decent as well. However, when it comes to cuisine, the hotel falls short of its rating. The menu features a lot of ultra-processed, unhealthy options with limited choices for fresh, healthy foods like raw vegetables. Unfortunately, the coffee is also disappointing.

Sam Sie

Excellent vacation arena with good value, wonderful food and architecture. Very friendly and helpful staff. Beautiful natural beach. Good location also for beach walking and mountain hiking.

Daniel Jensen

Positive: the pool area is nice Negative: They discriminate you based on your clothing. For example if you have shorts they wont let you eat in the restaurant. Even when you turn up in trousers, they deny you accsess (I used a normal dark colored jeans). Its incredible how they pity you. Even at the lunch restaurant they have little food to offer to those who have different allergies. People are celiac should not stay at this hotel. Our room wasnt cleaned before we arrived and we have a lot of ants in our room (Even though we got the hotel to clean our room). So sadly it was a really poor experience for us. We wont come back here.