Arjen Jobse
I am quite a critical person myself, but I find it unbelievable how some people complain about this hotel in their reviews. We booked all-inclusive and didn't regret it for a moment.
If possible I would even give Sotavento 6 stars. Of course it's not perfect, but you won't find that anywhere.
We had 10 wonderful days here. We enjoyed the sun, sea, beach, swimming pool and the food. And such nice and hardworking people work here! They do everything they can to give guests a nice holiday.
Mia c
Apartment is musty, smelly and dingy. Bed smells like vomit. If you don't speak German then you will have to translate any signs and information.
There is very little assistance provided by staff. Most do not speak English. For half board you have to pay for any drink with your meal(including water). The ground floor apartments have no privacy and you are warned to lock even when in the apartment due to theft. The safe is charged daily if you wish to use. Food is not great glumpy and rice burnt onto trays as if been left in situ for long periods of time. If your looking for a relaxing time, do not book here as you will be left on the edge and the whole experience is uncomfortable and a massive let down.
Suryanshu Rai
Well, what to say? It's a family hotel, but for the price, it's definitely not worth it.
I will give 3 stars on the food. Early in the morning, you see they are understaffed on eggs and pancakes etc. There is just one cook at times and they struggle to catch up.
For the beds I will give a 2. The pillows and mattresses are really not good.
For room cleaning, I will give a 3. When the people showed up, it was good. But out of the 8 days I stayed they came only 3 times.
The worst thing is the internet. If you think of getting any bit of work done, streaming anything, or just watching something on tik-tok for a few minutes, give this place a pass.
There is no internet service to speak of. The front desk's response to the problem was to just gaslight me. I got the response: "Oh you are the first person ever to come to me with this problem". No solution, no apology, just denial.
I had family staying in several rooms. So I tried connecting in all the different rooms we had. Nada. Just in room 27, it worked a bit. I got a down speed of 0.28mbps.
So, if you are VERY patient, you can probably just check into your flight for the way back, as I did. Can't wait to be back home out of this hell hole.
Mark Nuyten
Hotel is german managed and staffed, all activities in German.
Spotted some cockroaches around the walls outdoor. The original (double) room smelt bad because of piping bathroom. Dinner buffet 1st night of poor quality, breakfast + buffet other nights good. Hotel manager offered a better room + wine + fruit basket to compensate. We were also offered a refund of the remaining nights if we preferred to change the hotel.
+ friendly staff
+ satisfactory compensation
+ quality buffet was good (except for night 1)
+ location right at a nice beach
+ clean facilities, well maintained
- rooms, terrace furniture & pool chairs outdated
- hotel area deteriorated/ abandoned
- kitchenette includes coffeemachine + cutlery, but coffee filters and detergent must be purchased separately.
Neptilo
Hotel was pretty okay but sadly there are ALOT of cockroaches in the hotel rooms and most people if the service are just rude.
My Booking
