Ellen Hodge
Amazing service, food, staff & location. Housekeeping staff keep everything spotless. The catering is excellent. Plenty of choice. Beautifully presented too. Again excellent staff.
Great position to walk along the beach front & wonder the shops.
Rosemary Newlands
My Sister and I booked in 11th December. This is our 3rd stay at this hotel. The staff are amazing. Big shout out to Svetlana and Leah. Who went above and beyond to help us. The pool bar staff are wonderful. We also have to mention the the ceramic painting and cocktail making. Which we really enjoyed. The hotel is stunning clean and beautifully decorated. Cannot wait to return.
Jacob Bohbot
Sorry, but not the best experience. 2 *
If you're staying in a room with a pool view, avoid being above the gym. I specifically asked if it would be quiet, but at 8 AM, they have gym classes with extremely loud music that makes the walls shake!
There are also a lot of hidden costs:
- This 4-star hotel charges a daily fee for using the safe box.
- Half board doesn't include water at dinner.
- When we checked in, the receptionist told us we could rent a parking spot daily and wouldn’t be charged if we didn’t use it (they said they could verify this on CCTV). We didn’t use the parking at all, but to our surprise, we were charged for the full 8 days. After a heated discussion, the receptionist finally removed the charges.
Also, don’t come 5 minutes late to breakfast just for a coffee—the waiter was rude, moved us to a different table without courtesy, and didn’t treat us kindly. (We only got in after asking if it was okay.) It would be nice if breakfast hours could be extended to 11 AM during the summer—after all, this is Spain.
**Note to the hotel:** Please avoid copying and pasting generic template apologies. If you truly want to address the issue, email me privately with a compensation offer rather than just trying to look good on social media or in reviews.
Brooke Willis
Laying in my bed on my final night here unbelievably sad to be going home. Everything exceeded my expectations at Barceló Corralejo Bay. The rooms are very large and the beds are like coulds!!! Every single member of the staff was extremely friendly and courteous. We were always well taken care of. I was surprised by the range of diversity in amenities and activities offered to guests. I particularly enjoyed the ceramics class and the flamenco show. The dining hall always had a variety of option so even the pickiest of eaters (me) would not go hungry. The pools were wonderful, very relaxing and the perfect temperature. I took advantage of the spa hydrotherapy circuit which was lovely and recommendable however I do feel that all guests staying for more than 3 nights should have one free entrance to this circuit rather than it being an extra expense. Finally, a special shout out to the pool attendant, Jorge, he went out of his way to greet us each day and we really enjoyed speaking with him and getting to know him. The attention to detail and care that the staff of Barceló Corralejo Bay put into their jobs really sets it apart from other hotels. I look forward to returning in the future!
Janina Karstens
We were very sad to leave this hotel!
We had a room with a jacuzzi, very good prices. The spa was absolutely amazing and we enjoyed it a lot. Breakfast was good and the staff also nice. Would return anytime!