Catarina Martins
The bungalows are the greatest asset of the hotel: renovated, well-decorated, and spacious (with two private patios), they offer all the necessary amenities (fridge, microwave, stove), good lighting, and amazing views (Sea View Junior Suite).
The hotel is also in a calm and quiet area, with plenty of free parking spots, which is a plus.
The staff is very friendly and polite. Special thanks to Johanna, who greeted us with a big smile and kindness.
The biggest downside of this hotel is definitely the food. The buffet (breakfast/dinner) has no variety/options, and the food is mediocre at best. Additionally, we were surprised to learn on our first day that drinks (wine, coffee, water) are not included. This information was not communicated beforehand.
Honestly, don't waste your money on a half-board option because it's not worth it and you will be disappointed. It's better to take the 2-minute drive (or 20-minute walk) to downtown Costa Calma and enjoy the numerous restaurants.
Another negative aspect was the appearance of cockroaches in our bungalow at 11 PM. We reported it immediately, but the person at the reception at that time could not help and told us to come back in the morning, which we did. They promised a better cleaning that day, gave us bug spray to use, and explained that "they are everywhere on the island and we already do preventive treatments every month." The nonchalant attitude was a bit disappointing. We understand that tropical weather comes with these cons, but still, cockroaches can transmit diseases and should be taken seriously. We didn’t sleep peacefully after that, always wondering if we would find more (we did). No compensation was offered for the inconvenience. Apparently, it's a normal thing in the Canaries and not considered a big deal.
Overall, we had a good stay and would recommend this hotel, mostly because of the quality of the bungalows.
Laura Manzanares
Really nice apartments, we choose with view to the sea and didn't regret it. Nice swimming pool, clean and well maintained apartments with a complete kitchen, it doesn't have a dishwasher, but we ate mostly in restaurants, we only had breakfast at the hotel. The balcony is spacious and, with the view, is great. The beach is walking distance, about 300mts via a dirt road. I will definitely come back.
Krystian Bujalski-Ren
Great rooms, apartments with your own kitchen, living room, private outdoor space between the kitchen/livingroom and the bedroom with the connected bathroom. We also had extra space at the from with our own two sunbeds.
Very quite part of the island withe a 10 min walk down to the hill along the sister hotel building and about 15 min walk to the closest Spar shop to get anything you might need.
Evan Tate
The apartments are tastefully decorated and have great sea views. The staff are friendly and ready to accommodate you. Many thanks to the receptionists Anja, Ingrid and Carlos, and restaurant personnel especially Kiko and Salman!
Simon P
Nice apartments, very nice and helpful staff. But the food (breakfast in our case) wasn't good quality, everything tasted kind of cheap. The breakfast eggs, for example, have classification number 3, so it's cage eggs you're getting there! In Belgium it isn't even allowed to sell cage eggs...
So, all together, in my opinion, this hotel isn't on the level of a 4.5 rating.
My Booking
