Daz Bull
We opted for all inclusive dbl sea view room. Upon arrival we found the Staff at reception unbelievably helpful, Angelo was especially helpful and nothing was ever too much trouble for him. The Hotel is ideally located on the Morro jable strip, the shops are just below the hotel. The beach is very close and wide of very very high quality, beautiful white sands no pebbles. The food at the Hotel was amazing with lots of choice and the menu was changed regularly with something different every day for the fussy eaters. The pool and bar area was very nice with occasional ambient music. The hotel was spotless there was no expense spared when it came to hotel cleanliness. The hotel is mainly of German nationality but that did not bother us being British and most spoke English including the staff. Would definitely stop again. We hired a car and were at the hotel in just over an hour, shuttle buses run from the airport but obviously will take longer to get to the Hotel. Car hire was very cheap considering.
Adam Wieczorek
We spent two weeks here at the beginning of November in a standard double room.
The hotel is OK. Nothing really stands out in negative or positive way.
Rooms are quite spacious and clean, location is good, food is fine sometimes better sometimes worse, depends on a day. Stuff is rather nice and helpful and hotel has really nice terrace with sunbeds and beautiful sea view which in my opinion is one of the biggest highlights. From the positives there is also a gym which is decently equipped, at least for a vacation hotel.
From the downsides my main complaint would be restaurant size, it`s just too small for this hotel and gets unpleasantly crowded during popular dining hours.
If you plan on using shower gel better bring your own as room service is constantly forgetting to resupply it. Bathrooms have slided glass door, maybe it looks nice on photos but is so impractical in real life.
Generally I can recommend it but don`t just expect any bells and whistles.
Anca G
Can't fault the amazing staff, everything running smoothly so every guest enjoys their holiday.
As a (younger) couple, we were very happy there were not so many families with children, and I enjoyed the chill vibe and stories of 70+ guests, they were delightful.
The spa was great, normally 18eur/day, but as hotel guest you get half price. I do recommend booking a massage (with a discount for hotel guests). Sorry I forgot to ask the name of therapist, they were very professional and massage sesh was super relaxing.
Location of hotel was perfect, not too noisy, but close enough to everything like shops and center of the village.
A massive plus was the smaller size of the hotel, compared to others in the area, felt quite cozy.
Food fresh and great variety, seen poorer in 5 stars ;)
Overall, would definitely recommend for a well deserved holiday.
Thank yous to all the hard working staff and everyone we met in Fuerteventura that made our holiday to remember x
Max Wilson
The building and food are four star hotel standard, but the service certainly wasn't. There wasn't one main thing that let it down, but several little things. First, the oranges ran out one snack time, and rather than quickly popping to the kitchen to restock them, two bar tenders were happy to spend a lot of time explaining that there were still apples. Try explaining that to my toddler who wants an orange. At night, I wanted to get my water bottle filled up, so I asked at the bar, and the guy basically just shrugged and said something in German that I didn't understand. Language barrier maybe, but you know that I want some water and you're a bar tender; how do you not have water?! Then we had a cricket in one of the vents in the room, which kept us up all night, so we told the desk the next day, and they told us they would send someone to take a look. That evening, we asked again at the desk if someone had checked the room, and they said no because we were basically making it up and the cricket was probably outside. By that point, we had given up with the level of service and just suffered through two more nights with a noisy cricket. There were a few other things but too minor to mention. On the plus side though, they were quick to deliver extra pillows when we requested them and also to send over someone to fix a leaking toilet (it didn't get fixed but we appreciated the effort). The food was pretty good with a decent selection, and the location is great with a short walk to an awesome beach (we often wondered why anyone was using the pool with that beach on the doorstep...) and plenty of shops nearby. The rooms were comfortable, though the kettle and cups were a mystery as there were no teabags or coffee sachets to make use of them. The bottle of water each morning and the chocolate Easter bunny on Easter Sunday were also appreciated. Finally, the WiFi was awful, but we didn't spend much time in the hotel anyway as we were mostly at the beach.
Cosmin DÎGĂ
It's spotlessly clean.
Staff is friendly, the pool is large one, there are 2 jacuzzis.
Didn't got to visit the spa though.
My Booking
