Lena D
We had a great time overall. The hotel is in a great location, with beautiful grounds, a lovely beach just steps away, and excellent pool areas that made for a truly relaxing stay.
We were given one with a private jacuzzi—an amazing touch that made our experience even more special. While the rooms are a bit dated, they were clean and comfortable.
Slight downside was the food. While it was decent, we found it quite repetitive and limited in variety. Having stayed at Barceló Lanzarote (on the same board basis) a few months ago, where there was an impressive selection and different themes each day, we had hoped for a similar standard here. Also, the food was often luke warm and not hot.
On one evening we opted for Mexican restaurant and the food there was very good.
That being said, the staff at this hotel are lovely, and a special mention has to go to Sebastian—an absolute gem! His friendly, positive attitude and genuine passion for what he does truly stand out. He is a real asset to the hotel and made a great impression on us.
All in all, we would return, especially given the hotel’s convenience and overall experience. With a little improvements, this place could be near perfect!
Caroline Hollywell
I can’t tell you how much we enjoyed our holiday with you. We loved everything about the hotel, staff food cleanliness it was 100% fabulous. We have stayed in many of the Barceló hotels and had equally great holidays but this one tops them all! Amazing hotel! We are going to Malta end of September and are staying in Silema’s one, which we are looking forward to. My husband will be 60 and it’s our 29th wedding anniversary so we can’t wait. Thank you for delivering another wonderful gift we asked for a room that good get late afternoon sun and we were amazed that you granted that to us that really made our holiday!
Jayne Crook
All together a lovely holiday. I’ve given 4 stars for rooms but would include the buildings and general maintenance in this too. The bedside tables and desk in the room are very well worn and could do with updating. The boardwalk within the resort heading towards the sister hotel is in need of immediate repair. The walls on the bridges over the pools are also in need of attention.
I can’t thank Judith and the guest manager for helping with gluten and lactose intolerance enough. Once you understand the process (which isn’t immediately easy) of ordering your food the night before, they really did try and help - even providing a g/f cake for my birthday and singing to me thrown in!
The location on the beach is just lovely, with beautiful views (room 6321) over the resort. The sound proofing however is not good, the doors and corridors are very noisy and echo throughout the block.
The beds and pillows are outstanding, so comfortable.
The hotel could do with a quiet area to spend the evening away from the entertainment which is in the main bar. I did suggest this when asked for a review mid holiday and was told there are quiet areas in the reception, but we didn’t find this to be the case.
Overall a nice holiday in January to escape the weather. We don’t think we would visit in Summer as it was busy enough for us in the winter.
Quentin Norbert
The only real positive at Barceló is the cleaning crew—they’re friendly, always greet you with a smile, and go beyond what’s expected. Unfortunately, the rest of the staff, especially at the front desk and bar, have a serious attitude problem. Give a little power to the wrong people, and they make things unnecessarily difficult.
The restaurant is fine for a few days, but the food gets repetitive fast. The ‘all-inclusive’ deal isn’t as inclusive as advertised—what’s actually included seems to depend on whether you speak Spanish and the mood of whoever is at the front desk.
Rooms are just okay. Beds are average, showers leak into the room due to poor design, and you’ll hear everything happening in the corridor.
This place is not for anyone looking for a fun or lively experience. The crowd is mostly 60-70+, the atmosphere is dull, and the music is terrible. If you enjoy a quiet, uninspiring vacation and don’t mind staff with an attitude, this might work for you. Otherwise, avoid it.
I only feel bad for the cleaning crew—they’re the only ones actually doing their job with a good attitude
godfrey carnegie
Super relaxing and yet offers so much to keep you active. Very clean. Rooms and all facilities. Well equipped restaurants with super helpful and polite staff. Great gym, spa and tennis courts. There's also a lot to keep the kids entertained.
The location is perfect for just chilling poolside/the beach or taking relaxing walks right on your doorstep.
If all the hotel facilities aren't enough then there's a vibrant shopping/pub/restaurant scene right here too.
My Booking
