Mary Jackson
Such a beautiful comfortable room.. all we requested. Sea view. Good service to roo.. no lifts needed as ground floor. Lift down to dining room and beach plus pools. One pool has jacuzzi and heated where l so enjoyed aerobics class. Loads of fun with super encouraging girl. Enjoyed even though l have arthritis in knees. Once in water all forgotten. Meals all l could wish for. Nice part of restaurant in open with wind breaks. Also the lights at bedside are amazing for reading. Great innovation
Jayne Crook
All together a lovely holiday. I’ve given 4 stars for rooms but would include the buildings and general maintenance in this too. The bedside tables and desk in the room are very well worn and could do with updating. The boardwalk within the resort heading towards the sister hotel is in need of immediate repair. The walls on the bridges over the pools are also in need of attention.
I can’t thank Judith and the guest manager for helping with gluten and lactose intolerance enough. Once you understand the process (which isn’t immediately easy) of ordering your food the night before, they really did try and help - even providing a g/f cake for my birthday and singing to me thrown in!
The location on the beach is just lovely, with beautiful views (room 6321) over the resort. The sound proofing however is not good, the doors and corridors are very noisy and echo throughout the block.
The beds and pillows are outstanding, so comfortable.
The hotel could do with a quiet area to spend the evening away from the entertainment which is in the main bar. I did suggest this when asked for a review mid holiday and was told there are quiet areas in the reception, but we didn’t find this to be the case.
Overall a nice holiday in January to escape the weather. We don’t think we would visit in Summer as it was busy enough for us in the winter.
Quentin Norbert
The only real positive at Barceló is the cleaning crew—they’re friendly, always greet you with a smile, and go beyond what’s expected. Unfortunately, the rest of the staff, especially at the front desk and bar, have a serious attitude problem. Give a little power to the wrong people, and they make things unnecessarily difficult.
The restaurant is fine for a few days, but the food gets repetitive fast. The ‘all-inclusive’ deal isn’t as inclusive as advertised—what’s actually included seems to depend on whether you speak Spanish and the mood of whoever is at the front desk.
Rooms are just okay. Beds are average, showers leak into the room due to poor design, and you’ll hear everything happening in the corridor.
This place is not for anyone looking for a fun or lively experience. The crowd is mostly 60-70+, the atmosphere is dull, and the music is terrible. If you enjoy a quiet, uninspiring vacation and don’t mind staff with an attitude, this might work for you. Otherwise, avoid it.
I only feel bad for the cleaning crew—they’re the only ones actually doing their job with a good attitude
godfrey carnegie
Super relaxing and yet offers so much to keep you active. Very clean. Rooms and all facilities. Well equipped restaurants with super helpful and polite staff. Great gym, spa and tennis courts. There's also a lot to keep the kids entertained.
The location is perfect for just chilling poolside/the beach or taking relaxing walks right on your doorstep.
If all the hotel facilities aren't enough then there's a vibrant shopping/pub/restaurant scene right here too.
Sofia Love
We visited here for one week, the location was amazing right next to the beach and the rooms were nice and cleaned daily. However the food was a massive let down, and what also put me off is they had a more improved buffet for ‘deluxe’ members. I didn’t even realise that booking a deluxe room came with a better buffet option this is just strange and money grabbing. I’m glad I didn’t pay for the all inclusive and only went half board as the food was shocking, the buffet selection was really not great and ended up going elsewhere where for more options out of the hotel. The breakfast was good but the rest let it down. I did not appreciate the man selling his photos right outside the buffet, no one wants to be harassed to buy photos before or after they’ve eaten it’s just annoying.
My Booking
