Ifa Altamarena By Lopesan Hotels

Adrian

During our stay at Altamarena, we were thoroughly impressed by the exceptional service provided by the staff, particularly those at the reception, bar, and dining area. From the moment we arrived, the reception team welcomed us warmly ensuring a seamless check-in process. Their attentiveness and willingness to assist with any queries or requests set a positive tone for our entire stay. The bar staff at both pool and main bar were equally great. Their friendly demeanor made us feel at home and by doing so created a lively and inviting atmosphere that made the bar a highlight of our visit. In the dining area, the service was nothing short of exemplary. Their attention to detail and commitment to customer satisfaction truly enhanced my dining experiences. Overall, the staff at Altamarena demonstrated an outstanding level of hospitality that significantly contributed to the enjoyment of our stay. Their dedication and friendliness made us feel welcome and valued, and we look forward to returning in the future.

Konrad Uroda-Darłak (AntyHaker)

*last minute with lower price I consider the stay very successful, we spent a good time using numerous evening attractions. I rate the hotel positively in terms of cleanliness and care. However, the interiors seemed a bit outdated and I lacked modern solutions. Unfortunately, access to the WiFi network was limited and in the room the signal was very weak. Still, I remember the stay nice and I am happy with the choice of this place.

So Mai

Mixed feelings about our experience. We definitely don’t think it matches a 4-star inclusive experience. We booked the normal inclusive package (we were afterwards informed that there is a “premium” package). With this package, you’re only allowed certain drinks from the bar, which are not premium and definitely are straight from a box (the mojito had a chemical bright green color, and we were not allowed to have the virgin versions of these “cocktails” unless we paid extra). You also need to pay for some things such as ice cream, fresh orange juice, iced coffees. If you want a bottle of water for your room, you also need to pay for it. You only have one towel for the pool for your whole trip and you need to pay a deposit for it. You also need to pay if you want to get it washed. I had definitely never experienced this before. Rooms are very simple and clean. Make sure to ask for a room that isn’t too close to the bar, otherwise it will be pretty noisy in the evening. Food is good although quite simple. We would have loved to have more Spanish specialties at the buffet. However, it was still quite varied with a salad bar, warm options, cheese platters and dessert as well. The hotel is very conveniently located 5 mins away from the beach and from the city with lots of local shops, restaurants and bars. Animations were more catered towards children. We loved aquagym with Stephan, but we wished there were more animations for adults in the evenings. However, the service is lovely and very caring. Special thanks to Kelvin from the bar and Stephan from activities! Their smiles and energy were precious.

Genny Uk

The hotel itself is well kept. The staff in the restaurant were very helpful and polite but I rarely would see anyone smile at guests. The rooms were basic but had everything you need besides a kettle. Small fridge was great to keep our water bottles cold through out the day. We changed our first room because our view was piled up bins. The pools are great as one is heated so perfect for kids. If you're out in the afternoon, the pool bar serves food through out the day so you can still have a bite to eat. not that much on for kids but the beach near by made up for it. Short walk to arcades and shops.

Petr Valenta

We're at the hotel right now. I rate the whole hotel positively. Food good and plenty. Drinks excellent all day. The evening program every day is good. Rooms cleaned every day. Staff willing and smiling. I miss the little coffee mugs at breakfast. If you are used to drinking espresso, a really big mug might bother you. It would be enough to use the small mugs that are available at outdoor bars. But it does not spoil the overall impression of the hotel. I would definitely come back.