4 Star Lanzarote Holidays

tsukimi819

room was totally falling apart at the seams and very outdated. lamps were falling off the wall, the door wasn't on the railings on the wardrobe, cupboards didn't shut and forget about a working safe. staff were friendly and helpful and the little shop was a little overpriced but nice and i guess that's convenience for you. pool was freezing 24/7 even after 30°c sun on it all day and breakfast was inedible besides the biscuits. juices were not good and yoghurt just dried out your mouth. nearest usable beach is not that close and the town is a 10 minute walk away. scenery was nice and they had their own bus stop for coaches and airport shuttles but nearest real bus stop was 5 minutes down a hill. located next to an abandoned building site that looked very sketchy although we never had any problems with it. free water by the door which was nice and luggage storage if you turn up too early, although not at all secure. loud music one of the nights we were there but we wasn't too bad and we didn't even notice it by the time we went to bed. definitely a 3 star stay at most and cheap for a reason. I'd rather go somewhere much nicer for less time, but I don't think we'll be returning to this area anyway.

barbara felix-mallinson

My day one was a challenge and I started regretting but around 2hrs my issue was fixed. The stay there was actually amazing. My friend and I went for let’s say more of a fitness experience as we are both into fitness. The gym there was amazing as we we probably the only 2 people who used it. The equipment was spot on. Weights were in different levels for beginners or advance. For a hotel gym 🏋🏿‍♂️we were impressed. The area around the hotel was so beautiful too. Very unspoilt😇 if I may say so. I used my hover air x1 drone on my runs🏃🏿‍♂️. Scenery was out of this world. Spacious and welcoming. I ran everyday. Sorry I strayed a bit 🤣🤣🤣 the good at the hotel was awesome too. We went half board allowing us to eat breakfast and dinner. During lunchtime we rested but also ventured out. The sea 🌊 ventured walks were also on point too.

Michelle Barker

The rooms are basic for a 4* hotel. No drink making facilities, bugs and cockroaches found in room, can't flush toilet roll down the toilet, you have to remember to put towels in the bath to get clean towels. Poolside towels not provided unless you pay €10 euro deposit and if after a couple of days you want a clean one you have to pay €1 for a clean towel. The poolside bar is the opposite end of the resort from everything else including the toilet. You have to pay for the cups to drink out of. As I booked all inclusive I didn't expect to need and money so all of the above was frustrating for me. You cannot access any drinking Inc water facilities after the bar closes in the evening until the restaurant opens for breakfast at 7.45am. this wasn't great as two of us who consumed some of the ice were ill. Speaking to lots of other people who also got ill at the same time of resort we figured out those who were ok hadn't had any ice so would suggest a wide birth from that. Staff were miserable. Wouldn't come back here if you paid me.

Deborah Shirley

It's not easy to get to a beach. Hotel ok very basic standard not sure why a kettle in room was not provided not stayed in a hotel for many years without one.Pillows on bed where very flat and not one meal was hot. But we paid a very low price, so I'm not complaining, but not sure it warrants it 4 stars grade

Scott Rogers

We stayed here for 6 nights and thoroughly enjoyed our time here. The room we had was lovely. It needed to be painted, but it wasn't a problem. We had a lovely balcony, with a table and chairs and somewhere to dry your clothes. All the staff were friendly and helpful. We didn't go in the pool, we preferred to venture to the beaches which there are 2 not far from the hotel - 25 minute stroll on the promenade. We did get some drinks by the pool, and you needed to pay a €1 deposit for a reusable cup. They give you a clean, fresh cup when you get a new drink, and you can just ask for your deposit back when you dont want to drink anymore. The food was plentiful and was definitely edible, a choice of salad, fresh food from the grill, and pizza occasionally. We ate there most nights and it was different hot food every night. The entertainment was a bit of a mixture. We enjoyed the karaoke and the comedy show. We didn't enjoy the quizzes so much as they just didn't give as much entertainment in our opinion. Overall, it was a very pleasant stay at Blue Sea Costa Bastian.

Matt Stevens J

Honest review! We are just coming to the end if our 7 night holiday. The hotel is in a perfect location, lots to see and do within walking distance. There are some parts of the hotel that need refurbishment but nothing that effected our experience. ALL the staff were amazing from entertainment to reception. The rooms are fine, again some little bits need doing. We liked the food and would recommend booking the Italian and Mediterranean restaurant for the experience and change of menu. All in all we paid £650 each for 7 nights, so no complaints.

Ell Moffat

Rooms definitely need a wee bit TLC! Booked a standard twin room (Half Board) was upgraded to superior and was welcomed openly by reception on arrival. Food is standard, usual stuff, ate out most nights though. Service with staff was amazing, very welcoming and helpful. Location is absolutely perfect! I don’t get bothered by most things so with my personal opinion I can’t really fault this place except the little dents (wear and tear) in the room, which doesn’t affect anything! I can’t wait to see how the place is after the relevant renovations! Will be staying here again— to top it off my partner proposed to me at the beach view area which was just absolutely perfect 🩷 Many thanks!

Sadie Bailey

Upgraded to a sea room view and it was completely worth the money for the views and was more peaceful than the pool view room we initially had. Great that they do a later breakfast from 10am. Perfect for the teenagers and also for myself as I tend to eat breakfast at this time normally. Location is perfect right by the beach and bars/ restaurants. Air conditioning in the rooms we had weren't great. Hotel is very kid friendly, our teenagers really enjoyed the pool. The main restaurant is in the basement and is very hot. If I were to come again I would only do bed and breakfast as the breakfast was in the pool bar so had natural light coming in and a breeze from outside. Food was typical of all inclusive. Unfortunately the gym is in the basement , no air con and is a bit too isolated for a lone person to be working out in.

Benjamin Day

Not a 4 star hotel. They state on there website the pool is heated in the winter, it's definitely not unless you like ice baths. Tall female receptionist is just rude. Had ants in our room. The pubs furniture was tired. Rooms in need of a renovation. Mens poolside toilet only had 2 sinks and 1 of them was missing a tap. The toilets wouldn't flush as they either was missing the flush or it simply didn't work. But the location is really good. The other staff around the hotel are excellent, actually the best staff we have had in terms of how fast they served you and cleaned up in the restaurant. Breakfast for us was really good, dinner was ok and for tea there was just not enough choice. What they have is good quality, just not enough for me for a 4 star hotel. Cocktails was one of the best iv had in an all inclusive in terms the taste and presentation at the all inclusive pub. Take my advice, don't waste your time on this hotel unless you are going to be out of the hotel most of the time because for us it ruined the holiday. We love been in pools hence why we booked a hotel with a heated pool but due to the ice cold water temperature we couldn't.

Andrew Morrissey

Great hotel in the centre of the town. There is even a back door that leads to the path and beach. The hotel isn't too big which is nice as it's very friendly. All the staff are great. The room has a walk in shower as well which is really good. The restaurant is ok just a normal all inclusive restaurant. The salads are great as they do undressed salads that you can make yourself. The puddings are also really good. They always have a great choice and they tasted really good. We have booked to go again as the staff and location is so good.

Ethan Barrett

Me and my partner stayed here for our first holiday together and it was magical. The hotel was amazing for us we are very active there was football, tennis and plenty of other activities for us to do it is also in a great location close to anything you could want in walking distance there is something for everyone. The staff were very helpful and friendly and the cleaning ladies did a phenomenal job on our room every day which we are very grateful for. The entertainment team were great and we had a blast the night time shows were of very high quality with great joy and great humour too. We will definitely be staying or stopping by on our next trip to lanzarote thank you for a great experience!

Julien

Overall, we were quite satisfied with our stay at the THB Tropical Island Hotel. The hotel offers a wide range of amenities, including a buffet restaurant and three themed restaurants (Italian, Asian, and Mexican), which add some nice variety to the dining experience. Note that you’ll need to make reservations for the themed restaurants in advance. We opted for the All-Inclusive package, and while the food selection was abundant, some dishes lacked flavor, likely due to being frozen, which is a minor drawback if you’re looking for fresh, vibrant tastes. Our room was spacious, clean, and comfortable, with just a few initial issues. The slats on the sofa bed were broken, and the linens hadn’t been prepared for the children, which was disappointing upon arrival. However, after notifying the staff, they promptly fixed the sofa bed and provided linens the next day. The main area where the hotel could improve is the reception experience. After a long day of travel, we found the welcome a bit lacking. With over sixty guests arriving at the same time, there was only one staff member at the reception, which led to long waits and a rushed check-in experience. Additionally, the hotel requires a deposit for towels and a second room key, which felt unnecessary given the level of service expected at this standard. Waiving these deposits would enhance the guest experience and align with the hotel’s overall standing. A special thanks to the animation team at O Club, especially Lola and Lucas, who added so much fun and energy to our stay. Their enthusiasm and dedication truly made a difference, and they helped make our experience at the hotel memorable. Overall, THB Tropical Island is a good choice for families and couples looking for a well-equipped resort in Lanzarote. With just a few improvements, it could become an excellent destination.

Clare Holmes

The hotel is very clean and well kept. The staff are extremely professional and very helpful. This is a great family hotel. The only thing that can be improved on is the rooms. We had a few small issues during our stay, but these were all dealt with quickly and efficiently so I wouldn't hesitate in coming back. Thanks for a lovely holiday!

Anna Osmolak

The hotel itself was nice, great and very helpful service. Nice pools and entertainment for kids and adults. Unfortunately, the sofa bed was not great and no privacy on your own terrace. Great that the hotel is secured and there is a shop with essentials in there. We had a nice holidays 😊

Joseph Nathan

The rooms are really nice. The breakfasts are filling and absolutely delicious. The lunch and dinners are quite nice. There are 2 beaches nearby and lots of shops and restaurants. On Saturday mornings there is a market that you can go to. In the majority of the blocks is a small pool and they're very nice. There's also an adults only pool, and the main pool. The main pool has slides and a little splash park. Me and my family have really enjoyed our stay and would highly recommend.

Kevin O Brien

We stayed here for two nights only but really enjoyed it . The bungalow / villa we stayed in was a bit dated but saying that was really clean and had everything u need such as oven , iron , dishwasher and even a washing machine. The pool area was good and the pool was nicely heated making swimming very pleasurable. Overall the complex had good facilities, was very clean ,well maintained and friendly helpful staff especially the lady at reception.We thought it was great value and the whole family agreed we would definitely come back here .

Cath HYDE

Just had lovely week at Las Brisas. Bungalow was great with everything g you could need. Staff in all areas were very friendly and efficient and sorted a couple of small issues out very professionally. Have stayed in Playa Blanca 2 or 3 times a year for years but 1st time at Las Brisas but would be happy to come back, no hesitation. Thank you to everyone.

Anca Sticlaru

Overall enjoyed it. It’s close to town literally 15 min walk to one of the main beaches, 5 min walk from the nearest supermarket. The one reason I gave 4 stars is cause we had cockroaches but we turned it into a fun adventure of capturing them and releasing them outside. Heated pool is a bonus We did get a feeling this was popular with the older generations.

Dana M

+ Close to the town center + Heated pool + Nice terraces + Good choice of kitchen utensils/dishwasher and washing machine + has a calm vibe - Not a 4*star hotel - 2* hotel. - Very basic rooms - The bar is being renovated at the moment and it spoils the view and too many builders walking around. I would not book it if I knew it would be this way. - Bathroom sewerage is not the best. - No entertainment at all.

D King

Wonderful place to stay. Very clean,very friendly staff,amazing pool area.Good location little way from town and beach,about 5 min walk. Had a great stay thankyou so mych

RussE

Second visit in just over 1 year, still a great hotel however what is going on with the dining!!. On arrival in November stay, offered buffet dinner for half price and advised to book- why?, At dinner, granted 6 30pm but we were only people there!, told to go up to buffet as often as you want. I understand that restaurant is still being run separately from hotel and it appears to be still not working and no evening entertainment. However, cannot fault staff, reception staff very friendly, helpful and efficient. Cleaning staff work very hard and always friendly. Hotel is very clean and room overlooking pool was a great bonus, was requested and we appreciated the hotel accommodating us.

William Schofield

A very comfortable and practical hotel, with the amenities I would expect. Decent breakfast with plenty of options, clean, spacious and comfortable rooms, excellent location near the airport (although you can hear the planes taking off). A special mention to Julia who was superb in giving us really excellent service. However the hotel doesn't get a 5 star rating because the beds weren't very comfortable and very loud when moving around, the gym was not adequate and suitable for any weight lifting, the decor in the rooms and the hotel was fairly old. But it was overall a very enjoyable and relaxing stay.

Daniel

We arrived at the hotel at 11:30, and as our room wasn't ready yet, we were directed to a changing area before we relaxed by the pool while waiting. When it was time to check in, we were delighted to receive a complimentary upgrade to a suite. The suite was spacious, featuring two balconies, a large kitchen/living area, a big bedroom, and a fantastic bathroom. Although we didn’t spend much time in the room, it was a lovely upgrade to have. The upper pool was great, complete with a lively poolside bar. Brendon, the barman, was friendly and kept the atmosphere fun with his lighthearted banter. Happy hour, which ran from 4 to 5 PM, offered a good selection of drinks at a discount. We only had breakfast at the hotel's restaurant, which had plenty of options, however, since we were only there for a few days, we chose to explore the local dining scene for our other meals. The hotel is in a quiet, family-friendly area, just a short walk from the beach. It's also conveniently located near a supermarket, and there's another well-priced supermarket right in the hotel basement. Overall, we had a great stay, and if we return to Lanzarote, we would definitely consider staying here again.

Edel Daly

Just back from a 6 night stay was a fab place absolutely spotless apartment, bed made every day!! only thing that let it down for me was no atmosphere around the pool not particularly catered for young / kids no entertainment at night not that i seen anyway!! but more for the elderly other than that fab place if your looking for a very quiet hotel this is the place staff were also great very polite 😀

Kristal Campbell

We stayed for a 3 nights in a self catering apartment. The apartment was a great size, with full kitchen appliances, oven, hob, microwave, fridge, toaster and kettle. The bedroom had built in wardrobes and two extremely comfortable single beds! The bathroom was a good size with sink, large mirror, hairdryer and large shower. The outdoor area was communal with the lower apartments but still private enough, it had table and chairs with a view over the tennis court. The location is slightly outside Puerto del Carmen, urbanisation was called Matagorda. Lovely area, plenty of restaurants and shops. Hotel very close to beach. I will definitely be back again. We had a fantastic stay!

Heather Bourne

I loved nautilus in Lanzarote. The two bedroom apartment was spacious, had two toilets (1 with shower and 1 with bidet), comfortable living room, well equipped kitchen, terrace and enclosed drying area with drainage and washing line). The terrace was very close to the pool so we relaxed on our terrace and then walked down to go on the pool because it was so close. Even though we were very close to the pool it still felt private enough and there were mattresses inside for the sun beds for comfort. There were two sets of towels for everyone (1 for showering and 1 for the pool). Air conditioning in the living room was great and overhead fan in the bedrooms (you may need to pay for that on site) and a safe you pay for at reception. There is also a shower room and area to freshen up before your flight home. I would go again.

Jo G

Just had a lovely week at Nautilus with my Husband and Daughter to celebrate his 60th Birthday. Location superb and it was kept really clean. Special mention to our cleaner Raquel, what a lovely lady and so efficient and friendly. Would definitely stay again in the future.

Andy Brandon

Was OK, maybe a little disappointing... Having stayed in many places around Matagorda I was excited to try Nautilus as the reception gives you a "premium" feel. I don't feel like this standard was carried throughout the rest of the hotel though. Probably would stay again but there's cheaper places for similar or better quality rooms and location.

Roxane Meredith

Lovely apartment, cleaner 6 days out of 7 and they were really friendly. Very receptive reception staff, answered queries and fulfilled requests very quickly. Breakfast was cooked to order and delicious! Really quiet and peaceful and very close to fabulous restaurants, the Spar shop and the beach. If you just want to chill, this is the place. We'll definitely return to Nautilus.

Angela M

Love this hotel!! rooms are fab, free wi-fi hub in each room.....pool area is lovely and relaxing, never struggle to get a sun bed round it. Each room has 2 sunbeds outside it. Rooms have their own kitchen, brill for self catering, and have an oven in it. Can only do self catering or breakfast included.......but the hotel is close to some amazing pubs/restaurants etc where you can eat out at.

Stuart Masters

Great location just behind the Marina. Lovely big apartments with everything you need, only issue the walls are a bit thin so you do get some noise from neighbours but nothing major or to worry about. The place is clean, really nice pool and staff who we came into contact with were all pleasant and helpful. My only grumble would be a charge to use the safe in your room. Why? Can't remember last time I paid for this and surely safety should be of paramount importance and it costs nothing to let customers use the safe which is locked digitally so no key to lose. I would recommend here and expect we will be back when we next visit Playa Blanca.

Elaine E

Fab hotel from arrival to departure. Rooms are spacious and bright, comfortable beds, and everything need, including proper fridge freezer and that often missing bottle opener. Fab pool area, plenty beds and good courtesy room makes late checkouts easy. But standout for me is the staff, they are all genuinely friendly and helpful. They hire great people here! 100% recommend and would return.

Lauren

Fabulous hotel! Location is perfect, very close to the marina and shops. About a 20 minute walk away from more shops/restaurants. Rooms are spacious, clean and comfortable. Pool area is quiet, no need to reserve sun loungers. Staff are friendly. Overall, we had a relaxing stay. Would definitely return to this hotel!

Kay Cattell

Love this place! The location is set in Marina, beautiful location. Plenty of bars, cafes and restaurants. The hotel is clean, the staff are friendly and hardworking. The gardens and pool are always well maintained.

Toni - Lea Deering

Just got back from spending a week here and couldn't speak more highly of it. Everything was lovely and clean, the staff where brilliant all over the hotel, from the bar to reception to the maintenance people. The room was always clean, absoutly spotless. Great air con, hairdryer. Small estintials incase you forgot anything. The kitchen included everything you would need to make your own meal. Including washing up liquid and tea towel! The pool area again is lovely and clean, the pool is lovely for a refreshing swim when the sun gets a little to much. Nice and quiet around the pool and the bar has great food and service. Always enough sun beds and no sunbed saving either which was great! Absolutely loved our stay here and would highly reccomened to anyone looking. Hopefully we'll be back in the future.

Liv Clarkson

Great family hotel. Overlooking the beach. Food choices are limited but if you're happy with bread and butter and plain meats you'll be fine. Also available were fresh salad, meats and cheeses plus variety of puddings including cakes, jelly and ice cream. I liked the variety of meat and vegetable dishes but rest of my family weren't keen. Bar/dining staff were a bit rude at times but could just be a language barrier, some were very helpful. Great location for quiet holiday, 15min walk to the nearest decent supermarket but almost completely flat walk and choice of road or beach paths. Mini disco on a night for younger (up to age 10) kids, singers and performers for evening entertainment. We were hoping for a bingo night but no luck! Pool is cold but kids aren't bothered! Housekeeping is top level, daily beds made and bins emptied and fresh towels as required. Would recommend for families.

Chris Horton

Great hotel, great staff. Everything was amazing from start to finish. Reception staff have very good English and was an easy check in. Restaurant was very clean and well presented, food was great with lots of choices. The pool staff/ kids club staff were full of energy and very friendly l. Would recommend this hotel to anyone with or without children.

Andrew Gold

Lovely receptionist got our holiday off to a great start with a superb mention. We had no issues with our check in and were in our second floor room before we knew it. Watch out for the room doors, which are stiff and easy to inadvertently leave open. The room was spacious and had a kettle, fridge and desk. The sea view was impressive and we had regular visits from parrots which were almost tame. Being all inclusive, the food was OK but repetitive and labelling was very poor indeed. We couldn't see a menu and often it was guesswork when it came to some of the offerings. Allergy warnings on individual plates were non existent, so if a coeliac this is probably not for you. Unlike most all inclusive, it didn't seem rammed at any time and while there was the usual free for all at the start of meal times, it was generally OK. Outside the loungers are easy to find, and there are shaded areas with seats and tables for those who want to hide from the sun. During the day, all drinks come from one pool bar, which to be honest is a real pain. Summing up, I would suggest much more labelling of food, menus on the door, and help yourself soft drinks for all inclusive guests. Cleanliness not a problem, but with an average guest age of probably 60 odd, it's a hotel for those seeking calm.

eelco van den Berg

This hotel is an absolute gem if you know what to expect. The food here is not too fancy but the personnel is EXTREMELY friendly, trying to make a joke or two. The rooms, although not fancy are extremely well and timely (!) cleaned The hotel is located slightly off-centre but well within walking distance of everything, a supermarket for forgotten items (We all do that!) is just opposite My only slightly posh complaint is that liquors are not included in All inclusive but with a discount still are a bargain Two points of advice / suggestions * cash only at bars is a bit 1990, card terminals would be more 2024 * Is your hotel maybe a bit too cheap and would a slightly higher price enable slightly better food quality options? (where are the raw paprika's/peppers?) WE WILL DEFINATELY be back here!

Tracy

We booked a last-minute deal just ten days before our stay at Hotel Lanzarote Village, and it turned out to be a very good experience from start to finish. **Arrival and Reception:** We arrived late in the evening, around 11 PM, and were warmly greeted by two friendly reception staff members. Despite the late hour, a cold meal was ready for us, which was a very thoughtful touch and much appreciated after a long journey. **Location:** The hotel's location is excellent, situated right next to the beach. This prime location allowed us easy and quick access to the beautiful shoreline, perfect for daily strolls and beach activities. **Entertainment:** Although we didn’t spend much time at the entertainment area, it was always busy and lively, suggesting that the entertainment provided was enjoyable and engaging for many guests. **Swimming Pool:** The swimming pool was exceptionally clean and larger than we had anticipated. Despite it being August, we always managed to find sun loungers without any hassle, which was quite impressive and added to the relaxing atmosphere of our holiday. **Overall Experience:** We had a fantastic stay at Hotel Lanzarote Village and would highly recommend it to anyone looking for a relaxing and enjoyable holiday. The combination of friendly staff, excellent location, good food, and great amenities made our stay memorable. We are already considering returning for another visit in the future.

paul appleby

A first-time stay at this hotel & it won't be our last. We had no complaints at all. From the first minute, we knew we had chosen the right hotel for our 11-day holiday. All areas of the hotel were immaculate & every member of staff made us feel welcome. Good food, good weather, comfortable room & surroundings & great staff made a fantastic time.

MishMashF

A huge high end traditional hotel with some modern touches. Stunning well kept grounds overlooking the sea front. Only thing missing is a bit of background music poolside and some of the umbrellas need replacing. Stayed with my sister for 6 nights. We're in our mid to late 40s. Average age group is probably 55 plus. Rooms are spacious. We had a shower, no bath. You can use the fridge so we bought water from the supermarket to save a few pennies. Opted for b&b. Breakfast was vast. Both veggie and fish - plenty of options. You can pay 30 euros pp for a buffet dinner. We had it once. Overall it was nice very nice. The desserts were amazing. The entertainment was good and two cocktails for 12 euros is a bargain. Very yummy and not stingy with the alcohol. The staff were really friendly and accommodating. There are restaurants and a couple of bars within walking distance (reasonably priced) a small gift shop with drinks, snacks and reasonably priced gifts on-site, also a little supermarket opposite the main entrance. There is a bus (30) we took to a beautiful marina that had a very good market on a Wednesday and Saturday.

Eliza P

This was our third time staying at the Natura Palace, we stayed here at the beginning of September and it’s a fantastic hotel that we keep coming back to for a reason. From the moment we arrived, we were greeted with a warm welcome at the reception and offered a choice of orange juice or Cava before our luggage was taken to our room. We stayed in a premium room with a sea view, but i do believe most rooms have either a full or partial sea view. We had breakfast every morning and one morning we were pleasantly surprised with a complimentary bottle of Cava at breakfast, as it was our anniversary. We had dinner at the hotel on a few occasions during our 10-night stay and despite it being a busy time, we never saw any queues or felt rushed in the dining room. The atmosphere was calm, and there was always a wide variety of dishes to choose from, catering to both meat eaters and vegetarians. Despite being quite busy, the hotel remained quiet and peaceful throughout our stay which made it for a very relaxing holiday. The staff were incredibly friendly and attentive at all times. I have a background in inspecting cleanliness for the armed forces and I couldn’t fault this hotel at all, it was spotless. I would like to mention Mien, the lady that serviced our room everyday, she did an amazing job. The whole team, from reception to waiting staff to housekeeping, was consistently welcoming. We enjoyed our stay so much that we’ve already booked another visit in March, this time bringing along family. I truly can’t fault this hotel in any way. Highly recommended for anyone looking for a relaxing break away.

Mick Gardiner

Great hotel, really enjoyed our first stay here. Reception staff, cleaning staff and bar staff very friendly and do a great job. Only slight criticism was at some meal times felt like the local people staying at hotel received better service than the British boy certain staff members

Bob Gregitis

This is a great hotel, nice a spacious, a really relaxed vibe and in a nice quite area of Playa Blanca. We had a double room with a sea view, which was big, comfortable and a great walk in shower. It’s about a 30 minute walk into the main resort, but what a walk it is right along the coastline with stunning views! A couple of restaurants next door (try the steak house), along with a bar owned by the hotel.

Georgia Barrett

This is are second time here and it has been amazing! The location is brilliant, there is a lovely walk down to the nearest town with shops and restaurants and the harbour. The food isn’t amazing but what do you expect at a buffet all inclusive, it is definitely better than some of the other hotel food I have had. Everywhere is really clean.

Ann Teader

The only thing that let's this hotel down is the food. Especially the main courses. It's a shame as the hotel has many good points. We had a junior suite which was fab with a brilliant view from the balcony

Richard Buckley

We Had an excellent week here, first off the staff are amazing. Marcos in reception so friendly, the entertainment staff exceptional, the food was fantastic, albeit it would be nice if they had vegetarian symbols, so I didn't have to ask each time I wanted to eat something. The maids kept the rooms very clean. We went half board, because only had a couple of drinks in the evening but if I was paying for all inclusive would be slightly annoyed by the ques at the bar.

Jennifer Dykwer-Newsome

We enjoyed a ten day stay here with our 5 year old little girl. We had a wonderful time and really enjoyed our stay. On arrival, there was plenty of parking, including disabled bays and we were greeted by a very welcoming chap (Marcus?) who offered a drink and food. Our family annex was great, it was very spacious with a living area which we liked. It had a fridge and cooking facilities which gives the option of eating in if needed. There are two lovely pools, one more for children. The sunbeds do get reserved which is annoying especially when they aren't being used. Saying this, we could always find one if needed, which wasn't often as we were always in the pool not sitting around it. There were lots of toys and inflatables left by other families which was good so we didn't have to buy any. Breakfast consisted of: Cereals Pastries Yogurts Cooked breakfast Fruit Lots to choose from to fill you up for the day. Lunch - can't comment on this because we were never in for lunch. Evening meal: Salad Rice Pasta Various meat Fish Chips Bread Different selections on different nights e.g. pizza, Chinese, BBQ pork Desserts Again, loads to choose from to suit your taste and always something for children to enjoy. The staff work really hard and are quick to clear plates and keep the place clean and running efficiently. The overall stay was fabulous. The hotel is clean and run by hard working, friendly staff. There were some wonderful musicians playing. Kids disco is at 8.45pm which we found was a bit late for our daughter, and an earlier start might have worked better. There was a kids club during the day but we were always out so never used it. There is a lovely walk on the front with great fews out to sea. Great location, quiet and easy to access the local beaches etc We hired a car to go and explore in each day but there are shuttle buses to access the beach daily. Check out at 12 was nice so we had time to enjoy breakfast and a final play in the pool before we left. In all, a great stay, I'd definitely recommend this hotel to other families.

Mel Yehya

Just back from a week's stay at this hotel, and we LOVED it! We had a suite with a sea view (in one of the pictures). We thought it was a fantastic location, as we enjoy a walk and do prefer not to be in the thick of things. Yes, the hotel is about ¾ of a mile from the marina and a good mile and a half from the main Playa Blanca strip, however the coastal walk is just heavenly with spectacular views and a fab breeze to help keep you cool. If mobility is an issue, then a taxi into Playa Blanca is only €5 - a real bargain, especially as the hotel will happily call you one! We went all-inclusive and found no issues getting drinks or snacks during the day. You just had to provide your room number, which is fine, I think. There was always a great selection covering most people's needs and requirements. The restaurant staff were so helpful and friendly, especially the restaurant manager - he really is a lovely gentleman and couldn't do enough for you! Some of the pool bar staff could do with a class in being more friendly, but it certainly did not spoil anything. I can't comment on the evening entertainment as we usually found ourselves in the bar or chilling in the outdoor part of the restaurant, but we did take part in some of the daytime activities, which weren't shoved down your face, like in other places I've been to. The OH and I particularly loved watching the water polo, though. It was highly amusing and a great 20/ 30-minute entertainment! The room was brilliant, yes, we upgraded, so it's not as standard, but worth every penny. There is so much space, and I even had a walk-in wardrobe too - heaven! Rooms were cleaned every day, with towels being replaced regularly, too. My belongings felt very safe indeed! There is a beach very close by (in the pictures) where we were able to snorkel. It is a quiet place, so don't expect sun loungers, and it is quite rocky, but it is definitely worth a wander across! We both had a couple of massages in the spa, which meant that we could then use the place for half price (in the pictures). The lady on reception here is just delightful and, again, could not do enough for us. The spa is a great place to escape to and has something for everyone! I even braved the 9° plunge pool after being in the 40° pool! Yes, it was cold, but boy, did I feel invigorated afterwards! My only gripe and it isn't about the Mirador, is that the hotel across the bay, has their evening entertainment outside until about 11pm, which was loud and at times, unpleasant. If we did try to sit out on our terrace, it was somewhat tainted by their noise. Like I said, not Mirador's fault, rather the other places! We will definitely be back sooner rather than later, as it ticks all of our boxes! We have some real holiday blues going on right now, so a sign of a perfect holiday! Thank you Mirador Papagayo, we hope to see you soon, x

Vee Gee

I was surprised at how pleasant the hotel was after reading negative reviews. The staff are lovely and work extremely hard. Great experience with the hotel arranging car hire which was dropped off and picked up. Rooms very basic like reviews have mentioned but very clean. We stayed AI and the food was better than the reviews made out. Breakfast was fine bacon not so but plenty of fruit, yogurts, bread and porridge. Lunch/dinner fine chef daily cooking meat on the grill not mentioned in any reviews. Local alcohol spirits tasted weak but can pay a small charge for premium. Great location also had meals out and on day trips exploring the whole Island. Like other reviews would say this is a good 3* and perfect for families on a budget. However, we hadn't paid thousands so didn't expect 4* or 5* Overall we had a better than expected experience after reading such negative reviews.

Marianne Free

Wow. What can we say. An amazing holiday from start to the end. From the moment we arrived the staff were courteous and supportive. Wheelchair access is perfect and convenient. The rooms aren’t massive but perfect for two people for a week. The hotel is spotless and cleaned thoroughly. Rooms cleaned every other day. Air con is €10 to hire and refundable. The drinks glasses are €1 but also refundable. The food is great. Something suitable for everyone Good selection of drinks on the all inclusive. Close to the town although quiet and not noisy. Close to the supermarket to get every day supplies. Cannot recognise hotel enough. Will definitely return

Lauren Price

Great all inclusive mini break, nearby to amenities and the beach, bars and restaurants. Lots of choice. The apartment room was clean and well maintained. Good value for money, food was pleasant especially breakfast there was always something to choose from. Loved the pool. Only negative is could of done with a fan in the room as pretty warm at night. Overall we had a lovely time and would definately return 🙂

kirsten jackson

We enjoyed our week at Bluesea Lanzarote Palm. The staff were all very polite, friendly and helpful. We were in rooms 57 and 58, beds very comfortable and very clean. The sofas aren't the comfiest but we were on the balconies most of the time so not the biggest problem. We were all inclusive. Drinks wise we aren't big drinkers so only had a few g +ts which were nice. The food, breakfast basic cooked and contential. Lunch and Dinner, we always found something we liked but could do with more variety. There was only evening entertainment 1 night while we were there and the bar was always pretty quiet. The pool area was kept clean and we always found a sunbed when we wanted one. The pool was a little chilly but fine once you were in. Location, the hotel is a 5-10 walk down to the main strip and beach. We did enjoy our walks down and gave us some exercise but it is a bit of a walk back up the hill, good for the calf muscles. The staff and the cleanliness of hotel are the big plus points. We would definitely stay again.

Stacey Warner

Had 5 days there with my boy, had to have cash for a 1€ cup that you have to guard with your life and take each time you have a drink, 10€ for the remote for air con! Yes you get them back but you never get told! Never saw pool towels and evening entertainment! Where was it as I only heard a singer 1 night! 1 toilet per gender for the restaurant and pool! That didn’t even lock! Next to no sun beds and they were so dirty! Food! Well evening meal wasn’t edible! Could just cope with breakfast and lunch! Could be an amazing place with right manager and money behind! Never would I put that at a 4*! Been to better 2* in my teens! Thank god for Omar the bar man and the friends we met! Great location tho!

Larisa Babushkina

I am not one to stay at the same hotel all the time but we stayed here 3 times (last was 24.11.2024-01.12.2024) and were never disappointed. The property is great, location is fantastic , rooms are very spacious and clean, staff are all lovely, pools are warm and food is fresh and very respectable for the price. We came when our son was 9 months, 16 months and 2.5 years. We always had breakfast but ordered half board last two times as we thought it will give us more options for feeding a toddler, it was a very good decision. Not least because the options for feeding children a varied diet going out for meals at the restaurants are very limited unless you want to feed them pasta and chicken nuggets the entire holiday. But actually, we also happily ate there most evenings, the value for money is fantastic and there was good variety, food was tasty and fresh. There are only a handful of restaurants in Costa Teguise that are really worth paying €60-70 for a family dinner and it was nice not to be forced to go out every night. I would also add that the last time we stayed the pool was by far the warmest of all our stays, it was like 28-29 degrees, perfect for little children, we were over the moon. I don’t know if this is a new policy or a one off but it was certainly warmer than during our previous stays and it was amazing. Also with regards to construction, there are definitely major works going on at the hotel, but it didnt affect our holiday in any way. First, there was no work on weekends. Second, there was only one day out of our one week stay when there were really loud works and it was around lunchtime for maybe 2 hours, really no big deal. To be fair We spent most days on the beach so for us it was a non-issue. Overall a great stay and would highly recommend.

Grambo62

Stayed here 19.10.24 for 7 nights and found the staff nice. The room was a junior suite with a lovely big super king-sized bed (not 2 singles put together). Nice view over the pool and plenty of storage space. Also, the safe was free and easy to use. There are plenty of lights and a smallfridge. The shower and toilet area was big with a walk-in shower and separated toilet. Both pools were lovely and warm. That are separated by rooms. The only negative was that there was only one pool bar. Breakfast was OK, with plenty of choice. There's some building work going on next to the hotel, but we never heard much. The entrance is down the side in the car park. East access to all bars ,restaurants, and beach.

Julie Hawksworth

We have just returned home from a 10 night stay. Our room was lovely plenty of room the bathroom was spacious. The bed was very comfy and big. The staff were so friendly on reception and were very helpfull. The building work didn't bother us at all just a little bit of noise nothing to complain about. The bar staff Sebastian was very helpful and friendly and the chef Yin made us a lovely tuna wrap with salad and chips. Cleaners did a great job the place is spotless. We will definitely be returning next year. Julie and Alan from Sheffield.

Ian Matthews

Exceeded expectations! An amazing hotel with friendly staff in a central (but still quiet) location. Having booked it through Booking.com our breakfast was included (we often always eat off location) but this was a brilliant bonus. The food options were plentiful and delicious and we ended up dining in the restaurant a few times in the evening. I also have a chronic stomach condition and can say there were many options for me which was great. Pool area was lovely and the pool bar was super convenient. Everything super clean, with teams of cleaners, gardeners and repair men present daily. Clientele seemed majority English, some German and Spanish (I don’t think we met another Irish couple while there). Majority are adults (which was what we were aiming for) but there is 2 children’s pools on site. Only minor drawbacks I can think of is while the rooms are lovely and modern, the glass screened bathroom wall and frosted glass separate toilet door may not be for everyone looking for a little more privacy. But only a minor thing for an overall great accommodation.

Anthony Clark

We visited mid September with our 6-month old baby. The breakfast was excellent. All members of staff were friendly. Whenever we had asked reception for something, they would always called at the end of the day to ensure it was done. The heated pool was a bonus, especially for the baby. Located within convenient walking distance to restaurants and bars. There are some building works currently going on but they did not really affect our peaceful holiday. We would certainly consider coming back again.

Yvonne Henderson

Just spent a lovely week at HD Beach Resort. (Despite the weather). Lovely welcoming hotel, great staff and amenities. Rooms are very spacious, clean, and comfortable. Enjoyed the evening entertainment with a variety to suit everyone. Hotel is also close to shops and can get bus to most places on the island. Thank you for a great winter break.

Jon Goodredge

We had an excellent week at the H10. Staff were very friendly and helpful. Rooms are great and spacious, pool was great, no problem finding a spare sunbed. Food was good, the red wine was good (white and rose not so good). Evening entertainment was excellent quality for a hotel, really enjoyed 'cool for cats' 80s music. 15 minute walk to the square and some nice bars. Would visit again and recommend the H10.

Martyn Roberts-Gray

Fantastic short holiday for the wife and I away from the kids. Staff were so friendly, every single person had a smile and always happy to help. We felt welcomed and nothing was ever too much of a problem. The room was basic but had all we needed and perfectly functional. Great for couples/adults so couldn't comment on a family experience but I can't imagine the experience would be any different. Thank you to the HD beach resort team!

Julie Martin

This hotel is fabulous I would definitely return. The hotel is spotlessly clean the staff are so lovely nothing is to much trouble they treat guests with upmost respect the hotel is of a high standard well deserves its platinum star rating. The whole vibe here has a lovely atmosphere. The location beach front and close to town. Thankyou for a lovely stay here.

Amber Keiren

Very good experience at this hotel. Beautiful big room with seaview. Hotel was clean, cleaners came every day. There are some subjects I need to adjust in order to give my honest opinion. 1. The wifi was so bad I was forced to use my own data. My fiancee and also my other family members had trouble with it. 2. In my opinion beach towels belong in an all-inclusive resort (deposit was 20 euro’s) 3. Also there was no prevention/action for people who “reserved” beach chairs/beds at the pool. I find it very annoying. 4. We had to pay to use the safe in our room. I thought that was really strange. 5. Some of the staff didnt speak English. Communication was hard sometimes. 6. The evening entertainment was amateuristic. 7. There was a cat in the hotel. Didnt bother me because I love cats, but you dont see it very often in hotels. Overall a good experience, good food, variations, clean, good atmosphere, friendly staff. I would come back to this hotel.

anthony burn

It was a holiday in paradise I felt like a , the staff always made you feel welcomed. Nothing too much ! Plenty of choice of food apartments spacious clean and a cleaner 6 days a week apart from Wednesday s as it was their day off and right gully so. We could only buy half board or bed and breathing. At night at yhe bar is entertainment if you want it. Reasonable bar prices too. There is a breakfast and dinner buffet , all you can eat. Local Hippo supermarket at great prices around the corner. Down the hill is the harbour with cafe s and restaurants. Up the hill was the barbers shops and a shopping mall. Plenty of taxis and bus stop a minute walk from the hotel.

Troy Muller

Lovely place. Staff friendly. Rooms clean and tidy. Standard fare food wise but enough to cater for all tastes. Bit of a trek down to the beach and back up the hill for us older ones but not a problem if you’re a walker anyway.

jason winton

Cannot recommend this hotel highly enough in terms of location, service and cleanliness. We stayed for a week and staying here made our holiday one of the best we have ever had. Breakfast was outstanding in a very relaxed setting. Special thanks to macerana at reception who was wonderful and couldn't do more to make us fell welcome. Thank you for a great holiday.

Juris Kozins

Just a wonderful hotel, incredibly helpful staff, very tasty breakfasts and dinners, rooms cleaned every day, very clean and tidy. The area is constantly looked after, everything is very beautiful. We had a problem with the air conditioning and it was fixed immediately. The rooms are very spacious and comfortable. The room has practically everything you need to cook for yourself. There are pots, a microwave, an electric stove and all kitchen and cutlery.

Vera Gardner

Situated in the old town the hotel is lovely tiered with plenty of daybeds everywhere Breakfast was great varied spoilt for choice Dinner was good I love salad plenty of fresh dishes. I did prefer breakfast everything was tasty Short taxi ride to bars and shops and the lovely beach all are great Marina at Puerto Calero is well worth a visit loved it Thoroughly enjoyed my stay in the resort of Puerto del Carmen

Leanne Magnus

We stayed in this hotel for a week in October. We could not fault it. Everything was wonderful. The food was great - lots of choice and the snack bar was always open. The pools were brilliant- very clean. My toddler loved the splash area. The park was super and kept my little one busy. Although my toddler was too young to attend the mini club unsupervised, we supervised him and he was involved with some art activities. There were also other toys to play with which he enjoyed. The entertain staff were very welcoming and friendly. The mini disco in the evening was so much fun. The entertainment in the evenings was good (a couple of shows were a little random but still good). We had a room which backed onto the splash pool (I recommend asking in advance for one of these rooms as it was so helpful). The location is right by the beach, bars and restaurants too for when we wanted to venture out. We will definitely be returning again! Thank you so much to the wonderful staff.

L B

Brilliant for all Travelled as a family of 4 - 2 adults 2 children (18 & 8) in Oct 2024 and have already booked to go again next year. We booked all inclusive. Food was plentiful throughout the day. Snacks next to the main pool, ice cream and fruit. Amazing for Continental food, local dishes, fish, chicken, pork, veggie, pizza, pasta and amazing breakfast with lots of fresh fruit. All the staff were lovely, entertainment staff and restaurant manager in particular, all staff couldn't have been more helpful. The cleanliness at this hotel is amazing! Staff are regularly cleaning throughout the day. Large rooms, we stayed in a suite with an extra room, my daughter slept in the extra room and was very comfortable, all the beds were comfortable beds, my only complaint would be there was only one mirror and no plug next to it (more of an inconvenience for me with hair straighteners etc) hardly a complaint but more to make you aware. The location is perfect, within easy walking distance to a local SPA and lots of tourist shops ( including hair braiding - depending on the length of hair it can be expensive, my daughters hair is waist length €20, you can barter, but I didn't) The swimming pools are large enough to not feel crowded and there are LOTS of sun beds both in and out of the shade. No issues with hogging at all. I think my only negative was, I thought the pools would be heated and they are not. I believe they're heated from Nov. The water is cold but once in it's fine, but getting in for me was enough to put me off, this did not stop the rest of my family! We brought an inflatable from the local shop which I would recommend. The entertainment at night was good, my daughter loved it. There is a mini disco in another section of the hotel, but this is for smaller children (lots of 'baby shark' etc) the main entertainment starts at 9.30pm. It's a shame there isn't a disco or music for the older children before the main entertainment. My husband and daughter booked the submarine trip from a nearby harbor which they both really enjoyed. We hired a boat for 2hrs and did some snorkeling. You can do as much or as little as you want. You can get a taxi from the local SPA to the marina for around €7, getting back can be tricky as you have to wait for a taxi to turn up. We were lucky and caught one as he was dropping others off, but were told you can be waiting for an hour or so (not ideal in really hot weather) Brilliant holiday, we have already booked again for next year!!

Slats

Where do we start, absolutely amazing hotel and far exceeded our expectations. From first arrival the rooms are very clean, well equipped and such luxury. We cannot thank all the staff enough for their hard work, professionalism and service throughout our stay. The food, pools, entertainment and location are perfect especially for families. We want to give a special thank you to Federica during our stay. She was so accommodating, always greeted with a smile and made our Son's holiday so special, a real credit to the hotel indeed. Cannot wait to return again and missing it already.

ally stewart

First time here , we got a free upgrade to a 2 bed apartment with pool and sea views. Hotel staff were all very polite and helpful and couldn’t do enough for you. Food was amazing and I’m very fussy. Great selection of branded drinks on all inclusive.The animation staff were brilliant, I don’t usually get involved with these things but it was great. All of them were brilliant with my daughter sacha who is 23 and has learning difficulties and made her feel part of everything. Sabrina and the rest of the animation team were so happy all the time and they didn’t harass you into getting involved. Weather was ace so that was a bonus. Definitely recommend this hotel !

Emma Hull

Fabulous hotel for both families and adults only. The staff work very hard and the premises are always immaculate. We had a bottom floor room with terrace, which was great as came with 2 sunbeds as well as table and chairs. Our room looked out on the children's pool, so easy access for us everyday. The only thing I would say is our room, 2006, was very close to the Nautilus bar and film, so you could hear the entertainment from inside the room. Luckily our son would ware himself out during the day, so would sleep through, but it would be worth asking for a room further along if you do have small children that wake easily. Location was great. Spar shop in walking distance, as well as the beach which our son loved. We also took a walk into Puerto del Carmen, which took roughly half hour or so, but buses passed by regularly if we did want to hop on. Food was great for us, so we didn't leave the hotel to eat anywhere else, but there are lots of restaurants and bars in walking distance. Entertainment throughout the day and evening was also spot on! Water polo was particularly fun to watch! We had such a beautiful family holiday, I'm sure we will definitely be back!

Judith

Had a fantastic week here. The Apartment 6 was lovely, very tastefully decorated to a very high standard. Beautiful view over the beach. The pool was very quiet and spotlessly clean. All members of staff were kind and helpful. Would love to return ❤️.

Coastal Castaway

This is a fantastic place to stay for a peaceful, relaxing, adult only stay. We stayed in October 2022, March 2023 and are very much looking forward to returning for our third stay in Autumn 2023. The staff are amazing, nothing is too much trouble and they go out of their way to ensure your stay is as perfect as can be.

Riccardo Werther Borghi

Not my type of place, albeit nice. Apartments are newly refurbished with good design. However there is not much privacy in the outdoor part of the rooms. P.s. “sea-view”+”terrace” does not imply upper floor. Kudos to the facility manager who was very kind/helpful and moved us to the room in the photos.

Darina Havlatová

This is such an amazing place to stay! The rooms are very well kept and clean, with everything you need. The greatest thing is the patio with the hot tub under the palm tree! We spent a lot of time there. The place is very calm, directly on the beach with fine sand and crystal clear water. Right in front of the room is the beach promenade to both sides, which we used a lot for walking or jogging. There is also a beautiful heated pool, never crowded. All the staff is extremely nice and helpful. We´ll definitely be back!

Sally Tyrrell

Excellent wonderful apartment cleaned every day nice quiet place, relaxing enjoyed immensely, would definitely recommend, jaqucci lovely in every day 🤗

Sheeks Chika

Just got back from my vacation here (beginning of December). Great location as there is local amenities around & the beach is a 7 minute walk down the road. Staff were friendly & polite. There’s a big variety of cuisines to choose from with lots of food options each day. Will say cutlery needs to be more cleaner as I had to continuously look for clean cups & plates. Cleaning staff could have done better with the cleanliness of the room as insects were found often on floors in which I removed myself.Bed sheets and towels wasn’t changed often which would have been nice however bins and tables were cleaned daily. Rooms are spacious & was provided with extra pillows and blankets which was lovely. The rooms were like bungalows which provided tables & chairs to sit outside which is great especially if you just want some alone/ rest time which is highly appreciated. Great choices for entertainment & activities for kids & adults. The outdoor pool area and bar was great - does get busy midday so reserve your chairs from early! I would recommend this hotel more for families instead of solo travels like myself! Overall I am satisfied.

Tom bromley

Review of Hotel Rio Blanca I recently stayed at Hotel Rio Blanca, and it was a fantastic experience! The rooms are beautifully designed, spacious, and very comfortable, making it a perfect choice for families. The hotel has a welcoming atmosphere that truly makes you feel at home. The staff deserves special mention; they are incredibly friendly and attentive, always ready to assist with a smile. Their hospitality really stood out and made our stay even more enjoyable. With its family-friendly amenities and great service, Hotel Rio Blanca is definitely a place I would recommend for anyone looking for a relaxing getaway. I can’t wait to return!

Kailin Cao

It’s a great hotel to stay in. The food was yummy, with lots of options to choose from. You could eat whatever you wanted to have. The pool was a bit cold but I got used to it very quickly. There was even a pool bar next to it! They also had deckchairs to lie down on, with straw-made umbrellas for shade. The room was good and there was a tv for us to use. The bed in the main bedroom was very big (it could fit 3 people on it) and there was a pull-out sofa to fit another 2 people. There was also a tennis court and a football court. The hotel had its own theatre and the performances were amazing! The actors were all very talented and we enjoyed it!

Daria Westbrook

We’re just back from our lovely holiday in the end of November and we are extremely happy with the hotel. The bungalows are spacious, cosy, well thought through. One of the bathrooms doesn’t have a ceiling as a feature and it works really well. The food was outstanding, can’t complain. My 6yo loved a wee water park, which is also in shallow waters so I could relax with a book on a nearby chaise-longue. The location is great, with only a short walk from a beautiful beach with warm and super calm waters. Cafes, supermarkets, rent a car or bikes, everything nearby. The entertainment was good, both kids and adults enjoy it. Mini disco is 8.30-9 and the consequent show is at 9.30, which I found a bit late, I think 9pm would have worked much better. Tourists in the hotel were mainly English, but not especially rowdy as mostly families and older couples. The drinks weren’t especially great, but it’s kind of expected from an all inclusive hotel. Unfortunately bottled water isn’t available. Bear in mind you would need to buy it from shops nearby. All in all, taking the price in consideration, I happily rate 5 out of 5, my kid, partner and me would happily be back :)

Parminder

Stayed at Rio Playa Blanca for a week end of Nov, weather been great throughout, a couple of cloudy days but mainly sunny. Staff excellent, go out of their way to be helpful. Tui operators available for any questions or queries. Beach nearby, not busy, just right. Food great but started to get repetitive salads and desserts. All inclusive very good value for money. Would definitely come again.

Richard Thexton

Really nice apartment style hotel. Super clean and tidy. Pool is cold, but just what you need in the heat. The one site gym, is very modern, and free to use as an all inclusive! Pool bar sometimes has a big queue but the staff are all friendly and happy to help. Only complaint would be the lack of 'proper' bacon and sausages at breakfast. The food otherwise is fantastic with a wide selection and not too repetitive at all. Would happily return.

Benz

As a family we have visited said hotel since 2012...It's a basic 3 star hotel really, but having the new gym definitely helps maybe increase that star rating by a half...Rooms basic, the room cleaners need to be more attentive especially around cleaning the floors...The hotel staff and entertainers are good, although not what it used to be, had better entertainment and more staff back then....this appears to be left to one person! To the all important food, it used to be great, not anymore, less choice and very bland food...the only food I actually enjoyed was the salad bar...! the rest well, took a rain check on and went out instead.. This has been the case over the last two years now and can't see it improving, so won't be returning!

Katie Alker

We stayed here in the October school holidays. It was a great hotel with lovely food and drink. The kids' club and park are right next to the pool, which is ideal for small children. There was a mini disco all week, which the children loved, and the hosts are so very friendly. There was then entertainment afterwards, which ended around 11pm. The location is great with just a 10 minute walk to the beach. We would definitely come back and stay again. Great holiday 🥰

Roberta B

Hotel was great, general cleanliness was spot on. Had to check dinner dishes before using them as they were not always clean; lipstick on glasses, food still on plates ect. Rooms were decent sized, beds were rock solid and extremely uncomfortable. Sofa also wasn't the most comfortable but as we didn't spend much time in the hotel we could get over it. You had glasses and cups provided but these never got changed. Only place to wash them was the bathroom. Food options were great, always something for everyone along with some weird options like tuna pizza. Food quality varied sometimes rice and pasta weren't cooked properly and still hard. But overall good food. Amenities were great, no waiting for loungers, could rent pool towels and change them out twice. Gym had really good equipment, it's not just for hotel guests but open to locals too. Entertainment was great, something for everyone. Kids club during the day and kids disco at night. Followed by quiz, bingo or performances for adults. Highly entertaining the staff ran a quiz with a twist. Ana (anna) the first desk staff member was there every day we were there. Highly friendly and took no nonsense. However if you needed anything she was more than happy to help. My glasses broke and she got maintenance to bring superglue to glue them back together. We wanted to rent a car and she organised this no problem. Even gave us some suggestions of places to check out. Always had a smile and time for a chat. Overall amazing holiday. Would go back.

Miley Razim

Hi I spent 6 days here with my family! The place, the opportunity to enjoy, sightseeing tours around the island, everything is great! Unfortunately, I have comments about the food, I note that I am a graduate of the hotel school! Glasses, dishes dirty, coffee mugs battered....the food on the counters is already cold, because I don't know for what reason they fry an estimated 50 portions of bacon when there are a maximum of 20 people in the dining room, then everything is cold, dried...also a small selection , usually 3 meals! Do you want muesli with milk for breakfast? Feel that the milk will be diluted with water, the cook will carefully prepare an unnecessarily large amount of pancakes, so of course that if he comes a little late for breakfast, they will be dried out .... as if the kitchen manager should work hard on quite large shortcomings when serving food.. ..because serving food on clean service - plates, cutlery, glasses and serving food hot is the basis!!! One can get along with other things here in the hotel and feel at ease overall

Lesley Pogmore

Love this place! We've just experienced the cheese and wine tasting, which was really cool. Love it! However the adult pool was closed and the steam room in the spa was not working. The bar staff near the pool are miserable and not very happy in their work. I think they need to find another job 🤔 we don't pay all this money (£1300 ea) to be served with miserable faces. The staff, everywhere else, cannot do enough for us. Fantastic service. Thank you 😊 xx

Michael Sibley

Rating: ⭐⭐⭐ (3/5) We recently stayed at Elba Lanzarote Royal Village Resort, and while we had a decent week, there are a few points worth mentioning for future guests. Location: The hotel is a bit isolated. It’s a lengthy walk to the nearest beach, shops, bars, or restaurants, which was inconvenient. However, there is a free shuttle bus running three times a day each way, which helps if you plan ahead. Staffing: This was the biggest drawback. Only one bar serves drinks during the day and another at night, with just one or sometimes two staff managing all guests. While the staff are fantastic, friendly, and work very hard, the shortage makes wait times frustrating. Adding more staff at the bars would make a big difference. Cleanliness: The grounds are well-kept and generally clean, although now and then you might see the odd plate or glass left around by other guests. Still, it’s better maintained than many other places we’ve been. Pools: There’s no lifeguard at the pools, which is surprising. There’s only one attendant stationed at the water slide, which doesn’t feel adequate from a safety perspective. Food: Breakfast is acceptable, especially if you’re after a typical English fry-up. However, lunch and dinner were disappointing. Options are limited, dishes are often left empty, and it takes a while to get them refilled. For the price, we expected better quality and variety. Rooms: The rooms are a highlight—modern, spacious, and consistently clean. Iron, hairdryer, towels, shower gel and bath robes included. The €4 per day fee for the safe is steep, though, as it adds up quickly over a week or more. Extras: Pool towels require a €10 deposit, which you get back, so no big issue there. The entertainment team is small, with only five or six members, but they do their best to keep things lively, especially with the evening disco for younger kids. Adults looking for more options might feel there’s not enough to do during the day. Drinks: Quality of drinks is good, and there are some cocktails, though limited. Additional cocktail options would be nice, though with the limited staffing, we understand it would create even more pressure on the bar. Overall: In short, we had an okay week. It’s a decent resort with friendly staff and clean rooms, but the location, food quality, and staffing shortages mean we likely wouldn’t return. Three stars feel fair for this experience.

Gillian Powell

Hotel is lovely, pool area is large and not overly busy (we did go in November so may be a little quieter). Could be a better variety of food in the main restaurant especially for the kids it was basically the same most nights and lunch’s.. Mini Kids Entertainment team were fantastic always something going on day and night. The kids club was great at keeping the children busy and happy with lots to do! Great entertainment team 💗❤️

David Ball

Visited with my son, perfect hotel for families. Facilities good and always food and drink available. Staff work exceptionally hard and can be overwhelmed sometimes when everyone wants to eat at once, meaning sometimes plates and cups can run out briefly but it doesn’t really matter in the grand scheme of things. Pool excellent, some of them are heated but not all. Gardens kept beautifully. Location was fine for what we needed, it is just under a mile walk to the beach. There is a free bus if you don’t fancy walking. Would visit again for sure.

Nairne Litster

What a lovely resort, the staff are so friendly, rooms are clean and modern. I booked all inclusive adults only as my first solo holiday and felt really safe here. Food is nice, not loads of choice but enough for a few days, might get a bit boring after a week. The premium pool and bar is great, had different themed food and drinks each day which was really nice. Just done a cheese and wine tasting 👌🏼 didn’t have to fight for a sunbed and was really quiet which is exactly what I wanted. Evening entertainment is good, hotel a bit far out from the beach but there is a shuttle bus, would definitely book again

Amanda tait

We had a wonderful day here for 4 days. The location was lovely. We had a junior suite/sea view. Can't fault anything in the hotel. We were half board, food was great and plenty of choice. Will definitely be back

Caron Walsh

This hotel was lovely, the staff go above and beyond to make your stay a good one. The food was sublime with plenty of choice for everyone and catered for gluten-free diets, too. The hotel was spotlessly clean! The entertainment was very good on most nights. The rooms were spacious, and the balcony with sunbeds was just perfect, a real suntrap. My only gripe about the room was that the walls were not soundproof. We could clearly hear our neighbours talking and moving around. Someone above our room was using a walking stick and needed the poo a few times in the night, which proved to be noisy. There is a bus stop outside the hotel which can take you into other towns and there are a few bars and restaurants nearby. We loved to stay at the hotel on an evening after visiting other towns. The Spa was lovely, we had a 90 minute treatment each and very reasonably proced. I would definitely consider returning.

Ray G

A few issues with it but overall a good place to stay. We booked a room with a Sea View. See picture below for what we got. Not much of a sea view when they plonk a big tree in front of your window. Whoever thought it would a good design choice to have a toilet door made of glass that doesn't actually close should be shot. I've never been on the toilet and thought to myself "I wish more people could share in this moment with me". Other than that, great food, friendly staff, good location. The spa is great too.

Timothy Lunn

Superb service - one or two mistakes made but quickly sorted, which is what you want from a hotel! Brilliant breakfast buffet and dinner was nice. Lovely staff too 😄 Edit: long wait at reception. Probably need more staff. No clear line so people tend to jump the queue, with or without realising it.

XO

Had a wonderful stay and created good memories, there was an air of peace and tranquility. We had few bits that needed sorting and were done promptly with kindness and understanding. Definitely would recommend this hotel. The star of the show was Bruno who had a sense of confidence, and swift thinker who is solution driven. I watched in admiration as Bruno took charge and brought solutions to the table well done. Aida- you are a light with your smile, etiquette, professionalism and hard worker, keep going. Fran- you and your team were so amazing and I’m grateful that you looked after us so brilliantly. Lodina- from housekeeping, thank you so so much We will be back and hoping that the “VEGAN” options would be expanded!!! We done

Diane

We have just returned from a weeks stay and overall the hotel is great and have no complaints except for our room and the Manager !! We paid €450 to upgrade to a suite and WHAT A DISAPPOINTMENT !! The room was dusty in certain areas and the shower was grubby to say the least ! Over loaded extension lead, faulty light bedside bed, water continuously running in toilet ! Water in shower running hot and cold ! The list goes on !! We went straight to reception to explain that we were unhappy with room and that the extra money we paid didn’t reflect in the quality off room. We ask if we could be moved but we’re told they were fully booked and couldn’t help us ! I was also told we saw the pictures off room before booking to which I explained that the pictures didn’t show the dust and grime and had we known how bad it was we wouldn’t have chosen this room. I ask to speak to the manager who was abrupt and most unhelpful and quite frankly quite a bad attitude ! The said manager told us if we weren’t happy to get onto our holiday provider and ask to be moved ! This manager also told us someone had been sent to the room to check it and there was nothing wrong with it ! ( I would have thought the manager himself would have gone to look at it. ) The photos shown below are after the room was checked ! Also there was no extras worth talking about for the amount we paid and the bathrobes were so small they would have fit a child. For the money we paid for an upgrade we did expect a lot better. ( we have upgraded in a few hotels now and have been delighted with what we got so this is the first time we felt we needed to complain ) The room definitely needs updated, and definitely a deep clean !! The furniture is years old and looks tired and old fashioned! ( glass on top of all furniture needs a good cleaning) So until these issues are addressed I would not recommend booking this room ! The manager also needs to take lessons on manners and customer care ! Maybe he should take on the attitude off his lovely staff !! I am uploading some photos but unfortunately don’t seem to be able to upload videos which would have been worth watching !!!

Carol

We are here now and the hotel it's self is stunning, and really clean. Great location , but the sunbed situation is ridiculous people are getting up at 6.00am for a sunbed. Also food wise breakfast is pretty good, but gosh evening meal choice is very poor, and poor selection of desserts. Some of the staff are not so pleasant, after reading up on this hotel and mostly positive reviews, I'm sorry to say mine isn't .I'm not sure I would return because they don't do B&B .

Tom C

All hotel staff were friendly and welcoming. Facilities being the hotel room and pool bar need updating for eg in the hotel room a better air con and in room 416 we wasn't happy with the sea view. Food and drink more variety would be good. All in all a nice break . Tom and Sara room 416. 11.10.24.

MARTA BARSANELLI

We stayed at the end of October, in a room with a living room, the mattresses were completely sagging, we gave up on staying the last two nights because of the back pain we had. Insufficient quality food only for customers from Northern Europe, Pool bar insufficient for all guests, the sunbeds in the morning at 7.00 were occupied by towels (without the presence of guests) the only points in favor, the friendliness of the staff and the location, you will never return. I'm sorry to have spent so much to get so little!

Anthony Watts

A really good hotel in a fantastic location with great sea views. Excellent quality food with something for everyone, excellent service from all of the very friendly staff. A hotel which will be revised again and again for many more enjoyable holidays.

Howard Widdison

Just returned from a lovely week at Elba Premium Suites. Good value for the price and all staff friendly and mostly helpful. Rooms well appointed and serviced really well every day. Only minor point was the lunch at the pool bars was a little bland.

Claire Thompson

Lovely few days in the Premium Suites. Rooms are spacious and clean with everything you need. We spent all of our time in the adult areas and had a quiet relaxing time. Special mention to the staff at the pool bar, especially Chuss, who kept us entertained and played the best music. Food was good at the pool bar too. Evening meals in the adult only restaurant followed by drinks in the chill out bar. Some of the entertainment was a bit cheesy but it was a giggle. Highly recommend for a relaxing break - wish we were here for a few more days.

Linda Morris

We have had the best time in the Elba premium suites! Beautiful layout of the resort, very helpful staff and gorgeous food. Would like to specially mention the lovely lady Nadia who met during our stay and was so very helpful and loving. Every day she came to us to ask how our day was and if she could do anything for us. She deserves a pay raise. We look forward to coming back next year!

Alexis Copeland

Loved it. The main thing for me was that information wasn't clear of times things were on or where. They need more staff, especially in the dining rooms, to keep up with clearing tables and Making sure enough plates, bowls, and cups are available . Also, the correct food signs are labelling the right food. Had a fantastic guided walk up the local volcano, the staff member for this was great we learnt a lot about the island. We had 2 great afternoon activities by the bar in the adults only area of the hotel. Wine and cheese and making mojito cocktails with Ramon. In this area of the hotel, I couldn't fault the staff at the bar were brilliant. The service there was great. The hotel was clean. Rooms were clean and had fab outside areas. I would go there again

Sean Kerr

Our experience has been great. The staff have been working their asses off to accommodate everyone. They seem to be understaffed, but the workers are making it easier. Hats off to the workers, especially Susette, who single handedly served over 80 people, non-stop the whole night with no help, and that includes glass collecting and washing the glasses. All the staff that I have met are balls to the wall but are just getting on with it. Place is lovely and only a 15-minute walk to the main strip. Would definitely recommend if you don't have a stick stuck in a certain place 🤭.

Julie Marsh

Hotel is OK but a bit dated, and the restaurant has more of a cafeteria feel rather than a 4* hotel dining room. The food was fine, although it got a bit boring after a few days because there wasn't much variation. The sunbeds need re-covering and they could do with toilets near the pool rather than only 2 public toilets in the hotel itself. The location however is great - you can see the sea at the end of the road and it's an easy, flat walk to beach, shops and amenities

Addo Koranteng

From start to finish we were made to feel like VIPs. All staff were polite, welcoming, helpful and friendly. They all work so hard but always took the time to give us a smile and nice greeting. Our room was just right for us, had a nice view and was kept very clean each day. The animation team were not pushy when trying to get us to join in with events. They were friendly and welcoming, and even remembered our names! This encouraged us to take part in one or two events or at least watch. The food was delicious with so much choice. The beach and shops were within reasonable walking distance. We would thoroughly recommend this hotel and we hope to be back soon.

Joshua Tripp

Originally, I decided to not write a negative review, even with the sub-par experience yet the ending to our trip compels me to provide honest feedback so other well-intentioned travelers do not suffer from the same travesty of booking here. Beginning at the end, the final full day prior to checkout, my family went to breakfast and even though the cleaning staff NEVER cleaned before 11am, someone was in the room before 9am and everything was moved around in a strange way; this became more obvious when a significant amount of money was stolen and considering it was hidden away, the staff took a long time searching the entire space to find it. So to summarize, there are staff literally watching for guests to leave their rooms and then go in to steal any (untraceable) money they can find. Thanks for targeting families, very compassionate of them and the courtesy to not also steal from the child's wallet!! Maybe this wouldn't have soured the whole experience so much if our whole family didn't get food poisoning (not "maybe that could have been food poisoning", outright no doubt in the world). It wasn't a single day; each individual person got it through the entire second week of the stay and upon talking to other guests, definitely not the only ones... The cockroaches climbing around the dining areas probably didn't help... I have been to countless resorts full of staff and never did it seem so obvious how unhappy everyone was; it got to the point that we tried to avoid having to speak with staff because it seemed we were "bothering" them. I only note this aspect because of how much it influenced the day to day. However, there were some really genuine staff that we highly appreciated and truly loved to perform their responsibilities! This last point is for FAMILIES. If you have children, I would highly encourage to look for any other alternative because although the hotel permits children, they are wholely unprepared for accommodating to this specific segment of vacationers. From cancelled activities to not properly attending to the times when access to drinking water, etc. is available, to the public bathrooms being completely without water at times, it just seemed the whole company was "winging-it". Very unserious, to be kind with words. In the words of another guest, "I spent the money for a four star hotel and got a three star experience." Do you want that to be yours??

Sabri Nurhan

We really loved our stay in Olivina and especially with the lovely Animation Team that were always with great energy and had a great dance show. Plus the White Party night which was one of the highlights for us. Apart from that the location is great and they have many different pool areas, so you can be at the one closest to you or you have some which are more or less noisy. Thanks to all the staff for making us feel so welcomed. It was indeed a lovely vacation!

Sarah Boden

Our room was very dated, but grounds were lovely. Great location. Disappointed to see cockroaches in the restaurant on two occasions, maybe that related to my son and husband being ill.Not enough staff in restaurant clearing tables and resetting, sometimes difficult to find a vacant table. Good hotel but needs serious updating if staying in family rooms

Philip

Los Zocos deserves it's namesake, and is an excellent place for a family holiday. The site is surprisingly large, with multiple (cold) pools, a free mini golf site, bar, football courts and so forth. The beach is very close outside. Rooms are generally great, we were very pleased to hear very little noise from entertainment in the evening etc. Food was generally great with a wide variety of options. Hotel WiFi again was surprisingly excellent, at least in our room. The entertainment team defo try their best, and staff are generally very kind. Not much I would suggest for improvements, however it would be nice if food were clearly labelled for allergens. Heated pools would have been a dream, as would some more kids splash play equipment. The kids park could do with a little revamp, and the gritty sand is very unpleasant underfoot. Locked safe is an add-on. This is an excellent place to take children on account of the large site, buffet and nearby beach. Note that every meal time you will get gawked at by boomers (and not in a friendly way). We would recommend Los Zocos, and hope to stay again.

Dean Shillito

So impressed, we're in the last few days of our stay here and are planning a return next August for 3 weeks here. We stayed in a few places in canaries all inclusive and I've got to say this has far been the best experience the food has been marvelous, the staff are friendly and cleanliness is second to none. Definitely a four star experience. This is not against the hotel but a warm pool would make this a perfection .

Sally-Anne Sharp

We’ve just come back after 7 nights away. The apartment was super clean, spacious and comfortable. They were cleaned every day and always lovely to come back to and chill before dinner. The resort is lovely with a very Lanzarote feel to it. Very well kept and clean. Pool was gorgeous, yes cold but as soon as we were in it was perfect. The kids and I enjoyed our swims. The sunbeds are great and plentiful, no real need to reserve any (for a change) The main eating area was well organised and we sat out in the balcony/terrace area every day. The food was great, always stuff for kids, not just chips and nuggets. They ate gorgeous salads, grilled chicken, lamb etc. breakfast was stunning with fruit, selections of breads and yes a good fresh cooked breakfast (English bacon if that’s your thing) We strolled through the shops (no hassle to buy) to the beach and had a fabulous time in the waves! Everyone is friendly and fabulous to walk the whole coast line .. gorgeous in the morning or at night. We did a boat trip and had a great day out at sea and on a remote volcanic beach. We swam, ate on the boat and enjoyed feeding/swimming with the fish. All in all it’s been the best family holiday we’ve had for a while. Both the kids and us feel chilled and relaxed with nice sun-kissed tan for October. We will definitely come back and would stay again at the same hotel, Los Zocos.

Mike Stonadge

Had a 5 day trip here which was great very relaxed atmosphere apart from mealtimes when the restaurant was buzzing. Food was of high standard but a tad limited and I suspect it could get repetitive if our stay lasted any longer. Drink measures are generous to say the least. Room could do with some TLC but was comfortable and well appointed. Would stay here again.

Glenn Hughes

We are just leaving Los Zocos on our way home. The hotel was fine the staff were amazing and it was incredibly clean. My biggest problem with the hotel is that we booked here because of the free access to the water park sold by jet2. The issue is they don't tell you that all the rides have a height limit of 1.2m. which my youngest is under so we didn't go. The food is not so great, breakfast was what it is. Lunch and Dinner was not great. It's also like a school dinner hall, anyone with sensory issues would not cope. The great thing about Lanzarote is the restaurants are extremely cheap. We eat out every night and paid on average 60 euros for a family of 4. The rooms are functional and cleaned daily although we kept having to ask for more towels as we were only given 2 every day. The pool area is pleasant but the pool is not heated and even though the staff clean it. The 2 times I ventured in I had to pick people's hair off me. All in all we have had a great holiday my recommendation would be to use this hotel as a B&B.

Martin Wright

So good I’ll go back….. The hotel does provide the wow factor with everywhere looking spotless. The Royal level is a good walk from reception with the option to jump on an electric buggy. Rooms are a very good size with everything you need for a relaxing stay, only downside is the lack of privacy for a shower. Beds are huge and comfy ensuring you get a good nights sleep. The infinity pool is fab but let down by the other guests booking sun beds and using them infrequently. There are plenty of sun beds at the main pool where it seems less manic with more guests though. Management needs to experience the main restaurant to understand why it’s so disorganised there’s bits all over the place in three rooms. There seems to be a complete lack of tables meaning people are wandering around. Food is not fabulous with very limited options for us veggies. If you’re vegan, good luck with that. The hotel offers great views across the marina. Bars seem under staffed with large queues in the evening, if you’re paying then prices seem reasonable. Evening entertainment at the Champ bar needs improving.

Barbara Barbara

One of the best holidays. The hotel is amazing, the food is really good. A lot of choices. Top service. All the staff is so kind. Lucia and Alfonso if the animation team are so sweet. I really recomand this hotel. It is also very wheelchair accessible. We will come back for sure

Kaitlyn Rogers

Lovely hotel to look at, nice reception and welcoming staff. This changes as soon as you are in the hotel and checked in. There were drinks glasses left around the hotel on ledges etc that were not cleaned up. Food was terrible and could barely be eaten. You have to book your dinner slot between 6-7pm and 8.30-9pm which felt silly. We managed to eat breakfast in the hotel but rest of the time we had to eat elsewhere, the fact that they had two paid restaurants that had lovely food made it even more frustrating that they were capable of cooking good food but don’t. Pool was okay, hot and cold pools. But the cold pool is riddled with seagulls, I stepped on a fish while in the water which was more than unpleasant. Staff at the bars were slow and honestly quite shocking. Four people in the bar, three standing around talking and just one serving a long line of people. They did some frozen cocktails but it was hit or miss, sometimes lovely, sometimes it would taste very bad. Such a lovely location on the marina and a huge building. But the there needs to be more staff, better food and drinks to justify the price of all inclusive. I would not have paid what I did if I knew how everything would be at the hotel. Quite disappointing and would have loved to return if these things are fixed.

Joanne Collins

Stunning hotel, fantastic location but let down by food offerings and service.... more in keeping with a 3 star! Perhaps expecting too much, but the option of a la carte and waiter service for drinks in dining rooms, bars and pool would have met my expectations more. Food quality was also fairly average. We were also half board. No options to just get snacks at lunch time and same drinks were charged at a variety of prices throughout!

Sarah Dennehy

Amazing hotel in a fab location. Rooms are modern with plenty of storage. Entertainment staff are so energetic and really engaging. Good selection of food but there isn’t enough staff for clearing table but this does seem to be improving. The main issue for us is that the heated pool is only marginally warmer than the non heated pool. We had mentioned this to reception and the pool was heated on Tuesday and noticeable warmer than the non heated pool. Since then it hasn’t been heated and has returned to marginally warmer than the non heated pool.

Shirley Dakin

Lovely hotel, clean and well maintained. Spacious, well kept suites, big fluffy white towels and clean white bedding. Suites cleaned daily to a high standard. Grounds kept impeccable, some lovely flowers and bushes. Some of the decking around pool area and pool bar area is loose and broken so does need attention. Also more parasols needed. Food is definitely not as good as we have had, fewer choices. Breakfast food is definitely the best for choice. The staff here are amazing, all work so hard and always happy and smiling.

Leslie Harkness

Was here in November 2024... The Hotel is situated in a great spot. Midway between the harbour and the Marina... We had a little problem with the air conditioning as it broke and flooded the room... The staff were extremely sorry and dealt with the issue very quickly.... we were moved rooms and given a bottle of champagne and chocolates.... Fulvio Musso... He couldn't be a better member of staff if he tried... He was everywhere and was so helpful.. top marks ... rooms were very spacious and very clean...was also nice to sit on the balcony with a tea and coffee.. and watch the world go by.. the poolside was quite busy as you would expect but there always seemed to be sunbeds somewhere... food was fine usual buffet variety... the Italian restaurant is highly recommended... overall, all the hotel staff were extremely friendly and very helpful... I would recommend this place for a quiet holiday for couples just to relax and enjoy the sun..

craigh oaten

This holiday was wonderful. It’s the second time we have visited the hotel and it did not disappoint. The first week was a little stressful, it seemed to be very busy and there was longer waiting times to be seated for food and you felt you had to rush to let others in, also longer waiting times for drinks as the staff was overwhelmed. The towels we were provided was too short for the sun beds and people were reserving them from 6am. The second week the rules of not reserving the sun beds was implemented and it seemed less busy and more relaxed. The staff are a credit to this hotel who work tirelessly and always with a smile and they truly make your holiday extra special. Our bed Was 2 singles pushed together and I found them slightly uncomfortable. The rooms were cleaned everyday with fresh towels provided if needed. You also had shampoo and shower gel provided soap and moisturiser. The new added Italian restaurant was delicious and the service was superb, it felt like a night dining out. The food provided by the hotel since we was all inclusive was very good with lots of choices. There is a supermarket opposite which sold anything you needed and your a short walk from the beaches. We would definitely visit again.

Carrie Mochan

Ive just had a week here and have to say it was a terrific week. I was on my own but not once did i feel worried or unsafe. My room / suite was perfect. Clean and comfy. Clean towels every day if requested, my bed was changed twice in a week, 2 chairs and a lounger on the balcony. Staff here were all lovely and polite and couldnt have been more helpful. Food is buffet style breakfast and dinner which meant was sometimes a bit less than hot - but you expect that with buffets. Im extremely fussy (due to a couple of health issues) but i found plenty to eat. Entertainment at the pool every afternoon and evening which was excellent. Like the fact the bar closes at 12 so no late night drunken parties. Plenty of sun loungers round the pool whatever time of day i was looking. Think i will defo be returning.

Collette Carlin

We were a little concerned about our arrival (23 Nov to 2 Dec) after reading some negative reviews, but how can there be 5* and 2* reviews on exactly the same weeks? We should not have worried. We arrived mid afternoon, offered a glass of fizz and waited just a short time for our room to be ready, tbf it states 3pm check in and ours was ready just before that. We were at the front/side of the hotel with glimpses of the sea, facing the Princess Yaisa, room 283, perfect for us and very central for PB and the Rubicon. A good sized suite and furnished balcony, comfortable beds at the rear of the suite, good linens, Nespresso machine with refilled pods each day and we requested a kettle which was in our room on our arrival. It states international TV channels, but there are no English channels except a French news channel, so download a few films and programmes to take if you need them. One of the pools was heated and an OK temperature, jacuzzi tucked away on the upper deck, the sunbeds were the most comfortable I have come across with thick mattresses. We never had any trouble finding one either. Outside areas were kept clean and tidy and it was a smallish hotel, so not far to walk for anything. Food was fine, we always found something to eat that suited us and you had the option of changing dinner to lunch, especially good if you wanted to eat out in the evening. We used the once per visit complimentary Italian restaurant on our last evening which we enjoyed. The pizza was really good and large too. Staff could not be faulted, although they could do with another person cooking the egg orders at breakfast and meat/fish orders in the evening. There were some people who were just out and out complainers about everything, wanting a 5*plus experience for 4* prices. Chill, you don't have to be served immediately, you are on holiday and really don't need to be so vocal about little problems!! Yes, the hotel needs a little tlc here and there but they are constantly painting and doing maintenance in rooms and around the hotel. All in all, we really enjoyed our stay and would return.

rob trevor

Spotlessly clean , has everything you need , washer , dish washer etc. Is in walking distance of the shops and restaurants, luckily we backed on to the cut through so just had to jump over the wall, if not it's about a 10 mins walk . Very very relaxing and peaceful. Id certainly come here again it's everything you could want on a quick getaway. If staying for a week or longer I would probably hire a car so we could get around although the bus comes every 30 mins so not the end of the world.

Rory Dalman

Quite complete with a nice swimming pool, nice planted garden and all the appliances you need such as two different coffee machines. Good beds. We did not expect airconditioning but this was present in all three rooms. The pool filter was making a loud noise but this was fixed promptly. Milk, coffee and water was available so a nice touch. Quite a few negatives though: A door that catches badly on the floor, old smelly couch. A fuse box that is open in the living room. A lack of sockets, such as only one socket in the kitchen for coffee machine, kettle and toaster. Very cheap and rickety appliances such as a fridge with a missing shelves, a leaking coffee machine, a very small wobbly dishwasher, an extractor fan with a broken button etc. Al this looked quite a lot less fancy than the photo's from the site. Wifi was fast but only reachable in and around the couch in the living room? A parasol or some other way to create shade in the afternoon would be handy, the awning only helps in the morning. Also we were supposed to stay in the Villas Coral Deluxe location as per the site but got a villa ~ 300 m away. Not a real issue but rather strange. All in all the house was fine but promised a lot more than it delivered. And finally we were promised cleaning after one week. The house was not cleaned nor were we provided clean towels. Even after notifying this to the reception this was not rectified. So service I have to rate very poor.

Matthew Gannon-Ryan

We absolutely loved this villa, it's a bit of distance from the hotel where you pick up the keys so be prepared to walk, or as we did - hire a car. The two bedrooms on the ground floor were absolutely fine, they share a bathroom but the master bedroom is the star of the show, its massive, has an ensuite, dressing area and it's own very large terrace. Everything you need is here including all pots and pans, a washing machine and a dishwasher. Theres a safe too. There is cable but unless you speak German or Spanish I'd suggest bringing some DVDs or alternatively you can plug a hard drive or USB into the TV. No air-conditioning but there are fans throughout. We came in january so it can be a bit cold at night but put a jumper on and you can sit outside until your heart's content. The photographs dont do the [heated] pool justice, it's actually quite big and the gardens area is just as you'd expect. Remember you're on a villa holiday and as such everything is down to you, I see some people have moaned there's no cleaner. Well yes, the idea is that you're left to your own devices Theres local shops and restaurants just around the corner and the supermarket will stock pretty much everything you'll need. We will certainly come back in the future.

Sharon Cameron

Dont get conned into paying for the pool to be heated, they dont do anything but let the sun heat it !! Villa was clean but there was no cleaner for the whole 10 days we were there and we ended up putting our rubbish in bags outside villa as we didn't know where to put it. Very isolated location, think they put us in the furthest away villa, it took us 15 mins to walk to the hotel which was supposed to be just across the road.

Toms Abele

Great villas, very decent location. Has all the needed utensils in the kitchen, BBQ outside, parking for 2 vehicles. The deluxe villas are great compared to regular villas at VIK club. Recommend staying at Deluxe villas.

Magdalena Boudet

The hotel exceeded my expectations in every way! From the moment we arrived to the moment we left, everything was perfect. The staff was incredibly friendly and helpful – always smiling and ready to make our stay even more special. The rooms were spacious, beautifully designed, and impeccably clean, with breathtaking views! The entire property was thoughtfully designed and luxurious – the pool, the spa, and even the smallest details created the perfect atmosphere for relaxation. I highly recommend it to anyone looking for a place to truly unwind and feel like a VIP! I will definitely return!

Stephen Thompson

Just back from a week's holiday here. Hotel is 4.5 out of 5 overall. Rooms basic but OK, not great bathroom and little low on drawers storage. Food good and so much choice at breakfast and dinner as buffet. Spa OK, we had a massage each and was pretty good. We had all inclusive but that didn't include the mini bar, even the coke etc so we went to local spar and brought some. Bit tight to charge extra for mini bar if booked all inclusive. Location good, only about 15 mins from airport, plenty of places to eat or drink outside the hotel and only a hundred meters from a decent beach.

Vivien Boudet

Amazing stay there, perfect for relaxing. Staff is extremely friendly and helpful. This trip exceeded our expectation and we hope to go back there soon. You can manage everything from their app which makes it a lot easier. The staff response time was really good. Facilities were spotless, room was clean and big, food was great.

Bruce S

This hotel is in a great location, very close to all amenities. The hotel itself is very clean and tidy , the staff are friendly and all hard working. Our room was great, it was a large room with a huge bed lol. The only downside in the room was lack of storage. The restaurant area was very nice and the food was amazing. The best meatballs I've ever had . Lots of choice and they had children's sweets in the dessert area and it was a great touch, never seen this before. The entertainment girl was great, she wasn't pushy like some places I've been to. Overall a great hotel with great staff . Definitely recommend this hotel.

M U

Great hotel with friendly staff and a good selection of breakfast options. The jacuzzi in the room is a fantastic feature. The pools are lovely, and the small infinity pool is particularly stunning. The location is convenient, with plenty of shops and bars nearby.

Chris Tulleth

We were all inclusive and have to say the variety of food on offer was fantastic, something for everyone! The standard of food was also very good. The rooms were spacious and comfortable but possibly needing a wee bit TLC but again very good. The pool areas were very well maintained and always plenty of sun loungers available. Only a 15 _ 20 minute walk from the main area in Playa Blanca. Staff were all excellent. Only real fault I could find was if you get dropped off by bus/coach, they stop on the main road which is 2 flights of stairs from the entrance, not too much a problem for able bodied people but a fair climb with your luggage. All in all a great stay.

Kelly

Stayed at labranda for 5 nights all inclusive, the staff were very welcoming and friendly. The hotel itself is stunning and the apartments are very spacious, we had a sea view which was lovely. We had stayed here the year before but the food this year wasn't the best, even the pizza wasn't great so we ate out most nights. Breakfast is probably the best meal to go for as there is lots of selection.

Peter Giles

Fabaroony! A clean and well presented hotel with friendly and efficient staff! Peaceful and relaxed atmosphere in a beautiful location. All inclusive was extensive and faultlessly managed - top marks! Good selection of food including a great fresh salad bar. Enjoy!

Kasia Hein

We booked this trip at the last minute, which left us with limited hotel options, and we ended up choosing this place. Having stayed in several 4 and 5-star all-inclusive hotels before, I can confidently say this is far from a 4-star experience. Upon arrival, the airport transfer dropped us off at the bottom of the hotel, and we had to haul our luggage up two sets of stairs. Despite having two receptionists on duty, no one offered to assist us. The welcome at the reception was underwhelming—no greeting whatsoever. They couldn’t locate our booking and instructed my husband to screen print our reservation and email it to them. The reception staff lacked any semblance of customer service and appeared visibly unhappy. One receptionist, in particular, had a very unfriendly demeanor—if looks could kill, you’d know who I mean when you see her. The rooms themselves are outdated and not very clean, in dire need of refurbishment. Our shower leaked, and the doors squeaked. Additionally, the water temperature fluctuated dramatically, making it easy to get burned. But the most disappointing aspect of our stay was the food. The quality was awful —if you enjoy greasy chips and overcooked pizza, you might be satisfied. The salad selection was limited to wilted cucumbers and tomatoes, and the desserts were poorly defrosted cakes. The restaurant itself was unclean, with dirty doors and windows, and we were bothered by flies throughout our meals. We had booked the all-inclusive package and initially received a glass of rosé from a bottle. However, when my husband requested another, we were told it was only available to VIP guests and that we had to settle for the cheap, vinegar-tasting wine on tap. It was disappointing that no staff offered to serve drinks during meals; they were only there to clear plates. Overall, this experience has not met the expectations set by the hotel’s supposed rating.

D Bowza

Just returned after 10 days here I'll try to sum it up fairly: Accomodation: 10/10 very clean villa style lots of space. Food: 5/10 you can always find something to eat but everything was just under warm. Staff: 10/10 Never met anyone without a smile on their face, brilliant. Entertainment: 1/10 minimum effort, mini disco for about 30 minutes then a local singer most nights. Location: 5/10 not a lot around, taxi into town is approx 5 euros which is recommended if you're bored. Could do with some vending machines in reception selling snacks and drinks for those checked out at 12 and have late flights as your all inclusive ends at 12 and you can't get food/drinks.

Jamie Harris

Amazing staff, rooms, and location with great food too. My partner and I recently stayed at Hotel Las Costas and we had an exceptional time- excellent facilities and provision were complimented by a friendly and attentive staffing team that we will genuinely miss! Without wanting to spoil anything there were some pleasant surprises from the hotel too. We could not recommend this hotel highly enough and, although I don’t know much about it, I’m not sure what is required to take this hotel to five stars! Massive thanks to the hotel for making our holiday memorable for all the right reasons and hopefully see you again

donna dyson

Spent 10days at las Costas , we went half board the food was very good best holiday my husband and I have had for a long time, the hotel was extremely clean and the gardens are well maintained. All the staff were very friendly especially Ellie our cleaner she is very hard working when asked for something it was never a problem for her to sort it out. We have change our holiday dates for next year with our companies, so we can come again as the hotel is closed in July for refurbishment so we have booked in August as we throughly enjoyed our stay at the hotel. Neil & Donna

Martin Lyons (Martin)

Fantastic hotel! Very clean and the services are also brilliant!, Nancy the cleaner was very polite and always had a lovely smile on her face whenever we bumped into her :) the reception staff too were brilliant, always helpful and friendly! The breakfast had lots of choice and it was well presented :) the pool bar was very clean and the chicken sandwich was excellent also very fresh :) although the fish and chips could do with revising :) definitely enjoyed our stay here we would definitely come back :) the location for the beach and walk to town was brilliant :)

Justin Woodward

Lovely hotel staff couldn’t do enough always clean and food and no race for sunbeds was great overall a fabulous time and a nice location if you want somewhere quiet but easy to access the bars etc.

Dody

Fantastic location, just back from a family break and can’t recommend highly enough. Really well presented rooms & indeed the wider complex, really clean, good food, friendly staff & excellent location. Nice chilled out atmosphere

James Evans

I recently stayed her for the weekend and this is my second time at this hotel. This is the most welcoming amazing hotel. The food is great, the drinks are great, the entertainment is great the staff here are amazing. The lady on the steak/chicken griddle is so lovely and is amazing at cooking a perfect steak. Honestly there is nothing to complain or moan about. It’s lovely and quiet and just perfect for a relaxing break. Thank you to everyone who made my weekend stay relaxing and stress free and I will be back again for many more stays.

Will Jones

This was our second visit, after a wonderful visit to Seaside Los Jameos last year. Once again, we had a lovely stay. Everyone across the hotel, is extremely friendly, helpful and polite. The staff are very attentive and busy all the time, making sure the hotel is well kept and customers are happy. The rooms are kept very clean and some have been updated since we visited last year. Constant cleaning everywhere in the hotel, which shows they understand the importance of keeping this under control in hot climates! The food, as before, offered lots of options through the buffets with different themes every night. The staff in the restaurant are very attentive, albeit a little too keen at times (taking the salt and pepper away while we were still eating!) and not quite as welcoming if you attend dinner after 9pm, which we did on our first night due to late flight arrival (dinner service runs until 9:45pm). The location is great, with a lovely and spacious beach outside the back of the hotel with a number of options for food, souvenir shopping, bike hire and even a useful medical centre which we had to visit during our stay. The pool does get busy and as others have noted, the booking of sunbeds with towels does happen. The hotel does have a policy on this but I'm not sure how much it's enforced as it's very difficult to. We never found an issue finding sunbeds though, despite being later to the pool than most, so I don't think it's an issue. I'm also sure if any customers had a concern, the hotel would address it quickly. As always, a lovely stay and would definitely recommend.

Wandering Sarah

Wonderful stay at this incredible hotel. The food is really very good, a different theme each night and the quality of the food is exceptional. We did half board. Only downside is the restaurant does get very busy, but it’s a big hotel, so that’s going to happen. The children’s entertainment is good, the mini disco is lovely, perfect timing. Really enjoyed our stay and the area is immaculate. Thank you all so much. You have a very special team of colleagues 💕💙

Kathryn Ward

Stayed here last year with family. It has got to be one of the best hotels I have ever been in. Lots of guests said they return year in year out because of the food and boy, were they right! Fabulous food, wide variety and cooked right in front of you. Pools were great and loved the pool bar. Hotel is situated right in the centre of a busy area, but you wouldn’t know. The gate opens out to across from the beach. Will definitely be returning with more family members.

Steve Kendall

The staff throughout the hotel are incredibly friendly , albeit reception at night can be a bit feisty. The cleanliness throughout all areas of the hotel is superb , however rooms are in need of updating which is being undertaken. The food is exceptional , variety and quality . Location is good, quiet area with beach outside back gate. However for August, the pool and sunbed areas struggle at capacity which has become an issue. We will most certainly return but avoiding August.

Stephen Paterson (Ayrshire Don)

Spent a week here from 10 November to 17 November 2024 in a twin room. Staff are all so friendly, and it was good to have some banter with them with my very little Spanish especially the guys in the Lobby bar and the waitresses in the Nimbra restaurant! Relatively busy but there are plenty of sun loungers and seats in the restaurant. The cocktails at the pool bar are delicious, so had to try them all!I The hotel is about 30 minutes away (if walking) from Costa Teguise, but there are regular buses. As we were all inclusive we didn't venture far, but we had a fantastic time. My first time in Lanzarote and I left with wonderful memories. Would recommend this hotel. Weather was 24-26 degrees every day, a bit higher than Scotland in mid November!!!

Erin Shone

Exceptional experience from start to finish. Good food selection. Bad staff are exceptional and their worth ethic is amazing so friendly and accommodating. Highly recommend going all inclusive royal level. Highly recommend this resort. This was our second time at Barceló and would definitely come back for a third time!!

Temi Owoeye

This place is fantastic! The food was absolutely delightful, and the room exceeded my expectations for comfort. The entire property was spotless and meticulously cleaned every day. The only downside of our experience was the air conditioning in our suite—it didn’t cool the room as well as we’d hoped.”

Clizia Ballasina

The resort is really nice, the junior suite room is very spacious, the bed super comfy. The royal level heated pool is nice! The food isn't great, the food cooked at the grill is good but the rest could be improved, it gets dry after a while that is out, the quality should be better considering it's a 4 star resort.

Alina

Booked stay in this hotel but once arrived and walked around - switched to Sol Lanzarote. Why: - we have little children and came to the first line hotel for the sandy beach. There's no beach around this hotel - only rocks (which should be stated somehow in the description). - not very inclusive for the pushchair, the roads are not obvious, the lifts are narrow. General impression after a couple of hours spent there - the hotel "wants" to seem better then it is. I'm not saying it's bad, it just wasn't good particularly for us.

marky goods

we spent a week at the hotel in October 24 on half board basis. The hotel has been recently refurbished, and the work that has been done is amazing. The hotel looks fantastic, both inside and out. There's a real feel of luxury here, the decor is modern and classy, the pool area is beautiful, and the restaurant is also fitted out to a high standard. The hotel overlooks the beach and sea front. You can hear the waves crashing as you sit on your balcony or when eating at the restaurant. The rooms are also nice, however, the suite, which we had booked, was a bit sterile, the bedroom was great with fantastic wardrobe and storage, the bathroom was also well appointed but the living area was just a bit bland, a bit more effort here really would have made the whole experience feel nearly 5 stars. There is a gym onsite also, which is basic but clean and has enough to get you by for a week. The staff were all really nice and helpful. The pool area is not equipped with enough sunbeds for the number of guests. Many times, we arrived after breakfast and could not find a pair of sun loungers together where we could relax by the pool. Most of the sun loungers are reserved with towels by guests from early in the morning, We observed loungers not being used for 5 or 6 hours some days, but the towels were not removed by staff to allow others to use the loungers. On 2 of the 7 nights, the food was really good. The remaining nights, the food was just average. There are areas of the hotel that are reserved for "select" customers. To avail of the select areas, you must pay an additional 70 euro/PP/per day. There are no coffee making facilities provided in the rooms. Again, you can pay an additional 5 euro/day for a machine to be provided. For a hotel of this quality, you would expect coffee/tea making facilities to be included. The hotel is not cheap, one week on half board for 2 persons will cost you around 2K. the hotel does look like a 4 Star Hotel, but the negative aspects we experienced would reduce this to a 3.5-star experience.

Jackie Fellows

Came home a week ago after an amazing stay at this hotel. All staff were very friendly and made us feel very welcome. Our room was on the third floor, which was absolutely stunning, with views overlooking the pool and bar area and sea view 😍 All areas of the hotel were spotlessly clean and kept to a very high standard. Thank you for a lovely stay.

Richard H

Great hotel. Visited mid/late July 2024 on bed and breakfast basis. Great selection of food, everything very clean, friendly staff across the board, no issues with sunbeds (we went up to the "solarium" which is adults only and for 10 days we had circa 30 sun beds and a shower to ourselves. Generally fairly quiet noise wise when we stayed. Very easy access to a great public beach and right at the start of the Puerto del Carmen strip so no shortage of bars, restaurants and shops. Good snorkelling very close by as well. Cannot fault anything.

Deb

Spent a week here 1st to 8th December 2024. Absolutely beautiful hotel. Staff are so friendly. Location is excellent. Well worth the money.

Hani Andary

We stayed at the Plus Fariones Hotel for a week with our two young children (ages 0 and 2) and had an amazing time. The hotel is beautiful, clean, and bright, with excellent facilities, and the staff is universally friendly and welcoming. There’s a lot to say about this hotel, so let’s break it down. Our rooms were very pleasant, well-designed, and kept impeccably clean by the housekeeping staff. The breakfast was impressive—immense, versatile, and delicious! They offered freshly made omelets, pancakes, and eggs, along with a variety of typical English breakfast items and an abundance of fresh local fruit. The swimming pool is fantastic, and while there weren’t many other children around during our stay, there was a baby pool that our two-year-old absolutely loved! The beach was just perfect, with clear water, clean sand, and plenty of loungers and parasols readily available. The gym was my personal favorite. I used it every day and even discovered some new workout programs. The Technogym equipment was better than what we have at home—everything you need for a solid workout, whether you’re into weightlifting or cardio. I have to say, I even appreciated the architecture of the hotel. Every part of it feels thoughtfully designed, with cozy seating areas, indoor plants, bright colors, and materials. And again, everything is kept spotlessly clean! As for downsides, I can only think of two, and they’re both policy-related. First, the towel reserving habit at the pool was extremely frustrating. Even at the kiddy pool, adults would reserve loungers without any intention of using them until later in the day. I’d estimate only 1 in 4 loungers were actually occupied, with the rest just reserved by towels. This could easily be addressed by the hotel implementing a policy against it, as I’ve seen in many other places. It’s a rude habit, and I hope the hotel steps in. The second issue was with the gym access policy. You need to pick up a pass at the counter, which is only valid for the day, meaning you have to stop by the lobby every day before heading to the gym. I’m sure there’s a reason for this, but it was a bit inconvenient. Lastly, a note on the coffee—this isn’t specific to the hotel but more of an island-wide issue. The coffee was disappointing, with Nespresso cups seeming to be the standard. Good coffee can really elevate a vacation experience, and despite searching for a week, I couldn’t find a good coffee spot on the island. Most coffee corners default to Nespresso cups, so I guess that’s just how it is here. Overall, this is my honest review of a week we thoroughly enjoyed at the Plus Fariones. We didn’t expect it to be THIS good, especially considering the price. The value is extraordinary. Thank you for a great time, and if we return to Lanzarote, we’ll most definitely stay here again!

Linda Smith

We have enjoyed holidays in this hotel since it opened in 1987 and have re-visited many times. The service is second to none with many members of staff employed for many years and who recognise us during our stay. The location away from the main town suits us very well as it is easy to access if we wish to visit whilst the hotel is very peaceful and quiet. We enjoy the food especially the live kitchen with a varied menu every night. The pool bar is also good for a quick snack at lunchtime. The steps down to the sea across the sea promenade have been improved and we enjoy snorkelling and spotted all the fish and crabs. Some details in the bedrooms would benefit from an update but the bathrooms have been refurbished and the beds are always especially comfortable and beautifully presented. Thank you to all the staff who have made our holidays so special over many many years.

Melanie Hamer

This has been my favourite hotel to date! And I have travelled lots. The food and drinks are amazingly good quality as are the facilities. Our room was spacious, equipped with everything we needed with a breathtaking view of the sea. The overall experience was enhanced by the excellent, friendly and accommodating staff. There is no doubt I will return asap.

Sue Davies

Lovely, clean hotel in a very good location for the sea front and lovely walks. Staff super helpful. Lovely , small indoor pool which is heated. Animation team engaging.Only slight downside is the food, often not hot enough and a bit repetitious. Guests making repeat returns state food standard has fallen. Also, the rooms on the lower level are ‘below ground’ so very limited outside view. Generally quite long walks from some of the rooms to dining area etc. Would go there again though!

Jane Chapman

We had a lovely ground floor room with a walk in shower as requested. The room was spacious and had everything we needed in it and kept clean and beds made up every day and fresh towels. The service at the hotel is second to none, the staff are friendly and welcoming and always polite. The bar waiters after a couple of days know what drinks you like to order and are fast and efficient always with a friendly smile. The food was very good both in the main restaurant and the pool restaurant during the day is very good. The cocktails are excellent freshly made and they have a very good selection of top brand alcohols. I would highly recommend this hotel for a good relaxing holiday. The entertainment was exceptional on a couple of nights when they had a group of soul singers one evening and another evening was a female singer from South Africa who was incredible. There is entertainment every evening in the dance hall and also in the reception piano bar for a different vibe. They do have a day entertainment program which we didn't participate in probably because we weren't around at the right times, but the daytime entertainment staff do not come around to bother you, you seek it out yourselves and all entertainment programs are advertised on the boards which state where it is. I will definitely book this hotel again when travelling to Playa Blanca. I have travelled a lot and this is definitely one of the nicest hotels I have stayed in...I should mention that I always book 4 or 5 * hotels and have stayed in some exceptional places and this one is in my top 10 for experience, service, standard of the hotel and grounds and location.

Les Stanley

It's the third time at the Timanfaya palace we had 11 days for the wife's birthday we had upgraded to privilege all inclusive the staff were as always excellent, great choice and selection of food as always. The downside was that the room we had our swim wear which was on the outside line was covered in lots of black particles unbeknown to us at the time it's only when it got light we could see it was everywhere and we'd walked it in. Reception offered to get them cleaned at the time we thought it was a small amount they got the room and balcony deep cleaned, it's only when we got home after washing them its over most of the swimming wear and hasn't come out.