Matt
We have only been here 2 days but I felt as though I had to review the service due to its excellent response and delivery.
We arrived to find our room smelling slightly of cigarettes (which is unfortunate, and originally asked to move rooms to which we were told the hotel is fully booked, again, understandable).
To rectify this however, they sent someone out within the hour to take down our curtains, have them washed and reinstalled, thoroughly cleaned the apartment, ridding the smell of smoke throughout the room.
This service was absolutely brilliant, and the hotel did what they could to assist with our issue.
Fantastic
Brian Mathias
Had a recent stay in this beautiful hotel. We enjoyed our time here, it's on a ideal location near to Airport and Bus, Taxi stand just out side the hotel. The hotel have a shop as well. Rooms are clean and spacious with Bay view. The staff are friendly and very Helpful. Thank you so much Paulina at the Front Desk. There is a shopping centre with Lots of Bars & Restaurants nearby And lovely seaside walk also. The breakfast is very good with lots of choices. 2 large pools there, we enjoyed and will be back soon.
RussE
Second visit in just over 1 year, still a great hotel however what is going on with the dining!!. On arrival in November stay, offered buffet dinner for half price and advised to book- why?, At dinner, granted 6 30pm but we were only people there!, told to go up to buffet as often as you want. I understand that restaurant is still being run separately from hotel and it appears to be still not working and no evening entertainment.
However, cannot fault staff, reception staff very friendly, helpful and efficient. Cleaning staff work very hard and always friendly. Hotel is very clean and room overlooking pool was a great bonus, was requested and we appreciated the hotel accommodating us.
William Schofield
A very comfortable and practical hotel, with the amenities I would expect. Decent breakfast with plenty of options, clean, spacious and comfortable rooms, excellent location near the airport (although you can hear the planes taking off). A special mention to Julia who was superb in giving us really excellent service. However the hotel doesn't get a 5 star rating because the beds weren't very comfortable and very loud when moving around, the gym was not adequate and suitable for any weight lifting, the decor in the rooms and the hotel was fairly old. But it was overall a very enjoyable and relaxing stay.
Dariusz
I lived in a 2 bedroom bungalow and I am pleased with the size of the rooms and the facilities. The hotel is ideal for families, very quiet and well-kept and the rooms are very clean. The staff is smiling and helpful.