Fitz Badgerlock
The rooms are lovely with the comfiest bed we've ever slept in! There are two nice pools, one quieter area and one with activities. There is always lots of food choice, although more beer options would be nice. The Asian corner in particular is of a very high standard. The Champs bar has good entertainment later in the evenings and the staff are great. Jean Carlos was fantastic! And Sally (sorry I'm probably spelling that wrong) is an outstanding host.
The one big downside is that the staff are not presently enforcing the posted rule that says beds unattended for an hour will have their towels removed. Every day I've been here there have been many beds left with belongings on them for hours and nothing is done. This was especially disappointing given that I can see that is the feedback other people have given as well but there has been no change, and being told by staff that they do when they definitely don't is very frustrating. Besides this it is perfect, so if I hear that they either enforce the rule or get more beds we will definitely return.
J Stringer
Really nice hotel, good food and good drinks. We went as a couple, all inclusive for 5 nights. It was a buffet breakfast and buffet evening meal, which seemed to have a slightly different theme each night. For lunch there were 2 other restaurants you could choose from. One near the pool where you went and got drinks from 10:30 until 16:00. Champs was a sports bar open midday to midnight where you could eat and drink during all that time.
Room was lovely, with a whirlpool. Which was a bath we had inside our room with water jets, it was nice but we only used it once.
The only downside, which is hardly anything. Is that people got up really early to put towels on sunbeds around the pool, but they’d be there for hours with no people on. They could do with being hotter and taking those towels off unoccupied sunbeds or reinforcing what they say about you only being allowed 60 mins unattended sunbeds.
All in all a brilliant place, we’d definitely recommend it.
Deirdre Foy
Just home from my second stay at this hotel . The staff go above and beyond each and every day and I’d like to give a shout out to Antonia David Guest relations & Mohammed ( in the bar) .
Antonia activity schedule was excellent and something for everyone and she was always so welcoming to new guests who might not have the experience of the game or activity.
The beds are super comfortable.
A negative would be there are simply not enough beds for guests around the pool area , by 10am latest all sunbeds are occupied and the hotel need to provide more beds and umbrellas .
The poolside area this year was not as clean as last year , this is extremely noticeable- stains on floor for days on end.
I would also like to flag the food in Champs is amazing but the Atlantic restaurant needs a bit more variety and more food signage as one night we thought it was chicken nuggets but in fact it was cheese and I have a dairy intolerance.
Big positive is the staff Antonia in particular , beds extremely comfortable. Biggest downside is not enough beds for all the guests and seems to be the topic of conversation around the hotel .
Reviewer-Elisabeth
The place is lovely just a few wear and tears in the rooms. The pools are lovely. They are right by the beach as well. The views are beautiful. The bed is so comfortable. There is a good range of store, bars (including a beautiful Irish bar) and restaurant nearby. The Atlantic food is brilliant i can't fault it . The other restaurant breeze is disgusting however, i couldn't finish the food in that place. Their drinks aren't as nice as the bars next door . The staff are lovely they smile and say hello to me when I pass. It is a nice quiet hotel and it looks pretty
Ann Martindale
The staff are excellent at this hotel they certainly make up for the not so great things.
Things we enjoyed were the location was good, very central. The pool was clean and heated. The food was plentiful. However, it was not always hot, so not 4 stars..
The drinks were a very reasonable price.
Areas to improve are as follows
There are not enough sun beds with shades. The pool patio area really does need a thorough clean.
The rooms would benefit from a wardrobe for a space to hang dresses.
The wine list was very basic. Would have liked more local wines.