Will Jones
This was our second visit, after a wonderful visit to Seaside Los Jameos last year. Once again, we had a lovely stay.
Everyone across the hotel, is extremely friendly, helpful and polite. The staff are very attentive and busy all the time, making sure the hotel is well kept and customers are happy.
The rooms are kept very clean and some have been updated since we visited last year. Constant cleaning everywhere in the hotel, which shows they understand the importance of keeping this under control in hot climates!
The food, as before, offered lots of options through the buffets with different themes every night. The staff in the restaurant are very attentive, albeit a little too keen at times (taking the salt and pepper away while we were still eating!) and not quite as welcoming if you attend dinner after 9pm, which we did on our first night due to late flight arrival (dinner service runs until 9:45pm).
The location is great, with a lovely and spacious beach outside the back of the hotel with a number of options for food, souvenir shopping, bike hire and even a useful medical centre which we had to visit during our stay.
The pool does get busy and as others have noted, the booking of sunbeds with towels does happen. The hotel does have a policy on this but I'm not sure how much it's enforced as it's very difficult to. We never found an issue finding sunbeds though, despite being later to the pool than most, so I don't think it's an issue. I'm also sure if any customers had a concern, the hotel would address it quickly.
As always, a lovely stay and would definitely recommend.
Steve Kendall
The staff throughout the hotel are incredibly friendly , albeit reception at night can be a bit feisty. The cleanliness throughout all areas of the hotel is superb , however rooms are in need of updating which is being undertaken. The food is exceptional , variety and quality . Location is good, quiet area with beach outside back gate. However for August, the pool and sunbed areas struggle at capacity which has become an issue. We will most certainly return but avoiding August.
ori pearson
1 week stay here as a couple, stayed here a couple of years ago as well. We were very impressed from the start with service and offered champagne on arrival. All staff were so helpful and accommodating. Service was fast when sitting down and staff worked extremely hard, even with the overwhelming amount of people at times.
Different themes every night for food but also had standard options as well to suit everyone. Drinks were amazing, with different types of cocktails and branded liquor. I would definitely recommend the piano bar, the pianist was very talented.
Only thing I would say is that guests do the usual reserving of sunbeds early morning. If you're planning on staying by the pool all day then get one early! It does get busy at times and there are lots of families but that's to be expected and there is plenty to do still just as a young couple.
TyphoonTheCrow
This is the second time I have gone to Los Jameos. I love it here and want to come again. The staff are incredible, they are really kind and talk to you. The rooms are clean, and the beds are extremely comfortable. The food is 5 stars. If you ever want to get fish, the best time to get it at dinner time is when Gabriel is there. Gabriel is such a nice guy and he cooks the fish the best. Also, samuel is really kind and always talks to me. Thanks for the great service. ⭐⭐⭐⭐⭐
Andy Lie
A great hotel. My wife and I spent 9 nights here in a very clean room. It was cleaned very well every day. From our balcony we had a beautiful view on the beach. The breakfast has a wide choice and all employees here are professional and attentive. Every night at the piano bar there is someone playing and they serve really nice cocktails there. Even if want it without the alcohol. It has a really nice vibe and we loved sitting there. If u like to play tennis they have a beautiful court and hiring a racket is very cheap!
We were able to sleep in, have breakfast and find a spot at the pool. They have a protocol here where they check several times a day whether sunbeds are reserved. However we felt that this did not work all the time, because mainly the other people tell the employees that those people are coming back.
Unfortunately we had a noise nuisance for 1 night from the people staying above us. We literally heard the children stomping and screaming for like 2hours until midnight. The hotel itself cannot do anything about this, but we were listened to very well and several solutions were offered to us. The next night we did not have the noice nuisance anymore.
In short, we would definitely come back to this hotel.