Chris Tulleth
We were all inclusive and have to say the variety of food on offer was fantastic, something for everyone! The standard of food was also very good. The rooms were spacious and comfortable but possibly needing a wee bit TLC but again very good. The pool areas were very well maintained and always plenty of sun loungers available. Only a 15 _ 20 minute walk from the main area in Playa Blanca. Staff were all excellent.
Only real fault I could find was if you get dropped off by bus/coach, they stop on the main road which is 2 flights of stairs from the entrance, not too much a problem for able bodied people but a fair climb with your luggage.
All in all a great stay.
Kelly
Stayed at labranda for 5 nights all inclusive, the staff were very welcoming and friendly. The hotel itself is stunning and the apartments are very spacious, we had a sea view which was lovely. We had stayed here the year before but the food this year wasn't the best, even the pizza wasn't great so we ate out most nights. Breakfast is probably the best meal to go for as there is lots of selection.
Peter Giles
Fabaroony! A clean and well presented hotel with friendly and efficient staff! Peaceful and relaxed atmosphere in a beautiful location. All inclusive was extensive and faultlessly managed - top marks! Good selection of food including a great fresh salad bar. Enjoy!
Kasia Hein
We booked this trip at the last minute, which left us with limited hotel options, and we ended up choosing this place. Having stayed in several 4 and 5-star all-inclusive hotels before, I can confidently say this is far from a 4-star experience.
Upon arrival, the airport transfer dropped us off at the bottom of the hotel, and we had to haul our luggage up two sets of stairs. Despite having two receptionists on duty, no one offered to assist us. The welcome at the reception was underwhelming—no greeting whatsoever. They couldn’t locate our booking and instructed my husband to screen print our reservation and email it to them.
The reception staff lacked any semblance of customer service and appeared visibly unhappy. One receptionist, in particular, had a very unfriendly demeanor—if looks could kill, you’d know who I mean when you see her.
The rooms themselves are outdated and not very clean, in dire need of refurbishment. Our shower leaked, and the doors squeaked. Additionally, the water temperature fluctuated dramatically, making it easy to get burned.
But the most disappointing aspect of our stay was the food. The quality was awful —if you enjoy greasy chips and overcooked pizza, you might be satisfied. The salad selection was limited to wilted cucumbers and tomatoes, and the desserts were poorly defrosted cakes. The restaurant itself was unclean, with dirty doors and windows, and we were bothered by flies throughout our meals.
We had booked the all-inclusive package and initially received a glass of rosé from a bottle. However, when my husband requested another, we were told it was only available to VIP guests and that we had to settle for the cheap, vinegar-tasting wine on tap. It was disappointing that no staff offered to serve drinks during meals; they were only there to clear plates.
Overall, this experience has not met the expectations set by the hotel’s supposed rating.
D Bowza
Just returned after 10 days here I'll try to sum it up fairly:
Accomodation: 10/10 very clean villa style lots of space.
Food: 5/10 you can always find something to eat but everything was just under warm.
Staff: 10/10 Never met anyone without a smile on their face, brilliant.
Entertainment: 1/10 minimum effort, mini disco for about 30 minutes then a local singer most nights.
Location: 5/10 not a lot around, taxi into town is approx 5 euros which is recommended if you're bored.
Could do with some vending machines in reception selling snacks and drinks for those checked out at 12 and have late flights as your all inclusive ends at 12 and you can't get food/drinks.