5 Star Tenerife Holidays

Richard Whinn

Great value, spacious rooms, excellent service and friendly staff throughout!! Very helpful reception staff. Great location for short transfer from airport Food very good and lots of choice especially for an all inclusive. Entertainment could do with a review and improvement Nice pool area and plenty of sun loungers / space. Would return and recommend

Hannah Rowles

Just got back from a 4 night stay. The rooms are dated but the beds are comfy, clean and have what you need. The food was lovely (hot if you get there when it opens) paella every lunch and fresh prawns one evening. A different selection of meats each day. The vegetarian options were also very nice. The beer was good as was the sangria. The hotel was busy but still quiet enough to be able to easily get a sunbed. The entertainment was good and the staff were friendly. No complaints at all and would definitely return. As for the reviews regarding flies - yes there was flies (not swarms) but you cant help nature.

Юлия Лаптева

This is our second time at this hotel this year. The rooms are huge, the beds are very comfortable, it is clean and spacious. The cleaning is regular. The food is very tasty, you will not go hungry, fish, meat, vegetables and fruits. Food for every taste. The animation is great. The animation team is great! I would especially like to mention Gabriella❤️❤️❤️, she is very cool, she loves children, people and her job, she is very cheerful and kind, she leaves no one without attention. The hotel staff is very polite, good people work here. Thank you all very much!!!

Billy Hendrie

Absolutely amazing hotel. Very hard working staff in restaurant. Housekeeping. Piano bar pool bar reception well done to you all. Always helpfool never seen any staff where ever we went doing nothing always busy pool staff done excellent keeping all areas clean and tidy. Food exceptional lots to choose from staff worked non stop cleaning tables ready for the next guests well done to the chefs in front of house and the chefs in the kitchens housekeeping staff you were brilliant reception staff thank you for all your help especially Maria who is a credit to front house staff incredible. Definitely coming back hopefully in November,

craig s

Very dated, Rooms smelt of damp upon entering. No idea where or how they work out the room cleaning/ maid rota… very poor and every other day ( if you’re lucky!) As usual at most AI resorts post Covid, Drinks are substandard and definitely watered down… and pushed towards AI Plus!? at 8euro extra per day… Sun beds are pretty decrepit, and quite honestly look dirty! Pool area is reasonable, just full of screaming kids…. with inflatables and balls (which aren’t allowed!) 🤔😂 Food is just acceptable, but very much a Canteen atmosphere…. be aware street parking is few and far between and hotel parking is €5.5 per night We were there 6 nights and dined out on 4 and went for breakfast on 3 as food is extremely mediocre! Would i return…. no, unfortunately… Like i said, post covid 19… I feel the vast majority of hotels etc. are over charging and charging for what was the normal…. but be fair €2.30 for a 500ml still water is extreme on A/I board when 40c next door in the shop! Best was in check out…. last night/ morn an alarm was sounding in reception for over an hour…. lots of people disturbed…. 4am to around 530ish….. Not even an apology or mention upon checkout by staff! Ps- you can always tell that a place is substandard when they DON’T ask about your stay on leaving… ( they don’t want to know!)

Ryan Fuller

Rooms are lovely and have everything that is needed from a small kitchen fridge freeze sofa bed and 2 normal beds. Breakfast is good but is the same after a couple of days (earlier the better as there is more selection) Drinks from the bar are lovely and taste good. Staff and management are very nice and understanding always will to go the extra mile to help if needed. Only issue is the location due to it being on a large hill (it is a bit of a killer in the heat and the rooms do not have Aircon unless paid for but do have celling fans which we didn't turn off.

Noel Maguire

Last night of a 14 day stay and it's been a fantastic experience. Our room had a spacious bed room with two single beds that made a generous double bed. The sofa folded out to provide another double bed. Kitchen and dining area with cooker, fridge, freezer, 2 x coffee machines (one that takes pods that you can buy in supermarket), microwave, kettle and a balcony with a table and that is a sun trap during the day. The apartment has two ceiling fans one in the bedroom and one in the main living area and a fantastic shower. We chose self catering with no breakfast and I am glad we did as there are some fantastic places to eat close by. The apartments have private beds that you can rent by the day for €35 but you also get this in credit at the bar/restaurant. The food is fresh, doesn't break the bank and happy hour seems frequent. The pool is spacious enough for the residents however the beach is just 5 minutes away. The staff are fantastic however put up with no nonsense, no horseplay in the pool, no visitors allowed from other hotels but very accommodating. Laundry services are available and we used them three times. Local supermarket is a few minutes walk and it's open 24 hours. A 10 minute walk takes you down into the Los Cristianos strip, 10 minute walk takes you to Los Americas and another 10 minutes walk takes you to Adeke. Taxis from all of these places back to the boutique range from €5-€11. Taxi ranks are everywhere and the reception will ring you a taxi to get to wherever you need to go. Places to eat Few minutes away you will find Olive Garden Deli, then Chicagos then on the strip itself Mokelinos. These places are amazing for Breakfast, Lunch or Dinner. In Los Americas you must try Harleys, The Imperial Pad Thai, Mama Mia, Aberdeen Ateak House and so many more. Places to drink you will fall into however Kinsellas in Los Christianos, Paddy O Kellys and Dubliner in Los Americas, you can see the theme here with Irish pubs, but they have a brilliant atmosphere. The Siam Mall and Water Park is €10 away and well worth the visit, especially Siam Park at Night Time (rent the water shoes). This island has some of the most magical and memorable sunsets I've ever seen and the beach is literally just a 10 minute walk. The local market is at the bottom strip and is there on a Sunday and a Tuesday, it's huges. We didn't do any excursions but there's plenty to do without doing those. We had a brilliant experience. It's Three Stars, quiet, no trouble and we would definitely book again.

David Shea

Lovely place only downside is there isn't any air-conditioning, apart from that it was spot on just couldn't sleep at night with the heat but apparently can hire a unit for about 80£ for a week but someone said there quite noisy.

Frazer Stephenson

A nice place to stay and chill out, not to far from the beach and very close to some very nice places to eat and you always get a workout when you walk home up the steep hill. The buffet breakfast is pretty decent, Cocktails are amazing and beds comfortable. Staff are helpful.

I'm a computer

Stayed twice at Ohasis Boutique Suites now and we can’t wait to go back How this place only has 3 stars is beyond us for the product you get Friendly staff, insanely clean rooms and from the top rooms an amazing view down to the sea It’s a bit of a walk up a hill but that is the only thing worth thinking about We will be returning.

B

We had the best holiday here! First time staying in Adeje, and the hotel was amazing from start to finish! Very clean and well run. The rooms are so spacious and clean, we somehow got an upgrade by accident so we got the sea view but it was so lovely! The beds are so comfortable aswell. All of the staff are all so friendly and helpful, it makes a big difference. The entertainment was fun, we tried the steak restaurant and the sports bar restaurant in the hotel and had really nice food in both. Thanks for a great holiday, we really enjoyed!

Brian Orpin

Just back from a 5 night stay. TL;DR Excellent for an all-inclusive, stay on site, laze in the sun holiday. Get the App and you will see what is and isn't included in the All-Inclusive package (app is very good generally). There is an adults only pool which is well away from the pools for kids, so this doesn't interfere with your enjoyment at all. Room (Gold) was outstanding. Service mostly excellent; just at The Constant Grind we found it consistently slow. The buffet was what you'd expect, good choices, refreshed regularly, occasionally a small queue to get seated, staff excellent. Sports bar really good with outstanding service. Eden pool (over 18's only) service really very good even when busy (we based here everyday). Gym is very well equipped though could do with better air-con. Mexican restaurant very good and you could mix and match out of the all inclusive offering (including drinks). Hidden Gem is the Beach Cafe at the Lagoon pool - only found it on the last day. Really excellent food (from the all inclusive offering) and they do carry-out as well. Recommend the beauty place just up the road from the hotel for beauty treatments (see photos). Minus points (so not 5* review) - Sauna has to be paid for. Can't cast to TV, but there are BBC channels. Most disappointing aspect was the steak restaurant - really expensive and definitely not worth the money.

A Delmaggio

Love the Hard Rock chain, have stayed in a few in different locations. The Hard Rock in Tenerife was our go to hotel because the kids club 'Teens Spirit' was really good but our son didn't use it this time so the hotel became a bit ordinary. It's the first time we booked B&B only because the evening buffet becomes a bit samey and it was cheaper to eat out every night (inc taxis) than pay for half board so we have it a try. We visited some really nice authentic restaurants, some within walking distance, and that made the holiday more enjoyable and interesting. The service around the pool was better than it had been in the past but the busier it got the more guests were waving at and approaching waiters to give orders. The evening entertainment was good overall with some banging bands but there were some 1980s caberet singers who weren't great. The cocktails were hit and miss with levels of alcohol (some too much, some not enough!) but overall nice. It was busier at the end of our week but there were still plenty of sun beds so no need to beat others to the pool in the mornings to get a bed. Their spa is nice although the services are quite expensive, the pools are great (adults only area too) and the bar at the top is a nice addition. Rooms very clean and tidy, staff very helpful and polite always and the overall Hard Rock vibe was there, but it's the little things that we're used to that were missing. Coffee sachets and a kettle instead of a pod machine in the room, no daily free water in the room, the morning buffet was a bit hit and miss with items and drinks needing refilling a lot, coffee machines kept breaking/needing attention. All these could have been sorted with more staff and I'm being picky. You are restricted in options unless you get a taxi due to it's location but there's a supermarket directly opposite to reduce to poolside bill every day. Overall, we've been 3 times and will try a nicer hotel next time we go to Tenerife because we might have been sucked into the brand, it's no Hard Rock Universal/Maldives but it's a good hotel for Tenerife.

Michelle Ritchie

Had a great holiday here. Staff are very attentive and look after you well. Slightly disappointed that all inclusive only applies to certain drinks and limited menu at some of the restaurant's and pay extra for others. Choice and quality in the main restaurant is very good though. I enjoyed daily aqua aerobics with Anita, which allowed me to work off some of the food and drink! Great live bands in the evening too.

Joseph Davis

Stayed here for 3 nights all-inclusive after a week of cycling the canaries. In contrast to some of the accommodation we experienced the suite we stayed in was modern and spacious. The room was air-conditioned, clean, comfortable and a great space to relax and unwind after spending a week on the road. The food found in Sessions restaurant was extremely high quality for a buffet and we looked forward to each meal there. The large range of food options and a rotating menu ensured we always had something new to try. Picky eaters won't have any issues finding something to their taste. The staff were extremely friendly and always had a smile on their face. Some special mentions go to Tamy and Enrique who provided exceptional service with a smile at Constant Grind even when under pressure. Overall we had an enjoyable few days at the Hard Rock Tenerife and would not hesitate recommending a stay to friends and family. We look forward to our next stay here.

Agnieszka Urbańska

Our stay at this hotel was truly unforgettable! The breathtaking views, surrounded by stunning flowers and palm trees, made every moment feel like paradise. The food was delicious, with a wide variety of options that pleased our palates every day. The golf course was the most beautiful we’ve ever seen, adding to the overall magic of the place. The staff were incredibly friendly and attentive, making us feel welcomed and cared for. It was an amazing experience to stay at such a remarkable destination! Without a doubt, a place worth visiting.

Kamil

Our experience at this hotel was truly exceptional! The serene and well-maintained pools provided a perfect, private escape for relaxation, contributing to the overall luxury of the stay. Surrounded by lush palm trees and vibrant flowers, the views were breathtaking, making every moment feel like paradise. The dining options were diverse and delicious, offering something new to enjoy each day. While the golf course added to the scenic beauty of the property, the well-equipped tennis and padel courts made it easy to stay active. The staff were welcoming and attentive, ensuring we felt looked after throughout our stay. It’s definitely a destination worth returning to!

Sammy Aziz

Absolutely stunning place! Apartments are spacious and very clean. Rooms are big and has everything you need. Views are incredible. Luis at the pool makes the best drinks! 🍸 and all the staff are so lovely. Highly recommend this place!

David Plischke

During our stay, money from two wallets and one envelope with a total value of approx. 1600 euros was stolen from our room (we think the cleaners stole it). There wasn’t any other option because during the whole stay we had our money there. Under no circumstances should you leave any valuables lying around in your room. The hotel staff absolutely denied that anyone from them had stolen it. Rather, they tried to wriggle out of it. We have reported it to the police, but of course, that’s not gonna help us get our money back. Besides that the hotel area is nice, restaurant is good and rooms are nice as well.

Rita Griguolaitė

Disappointing Experience at a Supposed Five-Star Resort We recently stayed at the Abama Suites for a weekend getaway, and unfortunately, our experience did not meet the high expectations set by a five-star resort. From the moment we arrived, our stay began on a sour note. The receptionist was engaged in a lengthy phone conversation, leaving us unattended for an extended period. Adding to the discomfort, we noticed a food delivery sitting on the reception desk for quite some time, which was not the level of professionalism we anticipated. A significant issue arose when we were informed of a €500 deposit requirement upon check-in. This information had not been communicated to us in advance, causing considerable inconvenience as this weekend was meant to be a special gift. Both my partner and I had card limits, leading to an awkward situation and financial stress we were unprepared for. Our dining experiences further added to the disappointment. The dinner at the hotel's restaurant was overpriced and only mediocre in quality. The breakfast was particularly underwhelming. With limited options—primarily five types of eggs—and lacking breakfast staples like pancakes, the meal failed to impress. The Eggs Benedict we received were poorly prepared, the coffee was subpar, and the fruit selection was below the standard. And if we had wanted to repeat the meal, it would have cost extra! Housekeeping also fell short of expectations. We discovered that the room service had spilled water on the bed and neglected to change the sheets, which was quite disconcerting. The few enjoyable moments of our weekend occurred away from the hotel, which speaks volumes about the hospitality standards at Abama Suites. However, the most frustrating part of our stay was yet to come. Upon checkout, we faced unnecessary delays and rudeness from the staff while trying to reclaim our €500 deposit. It required escalating the issue to the hotel manager and lodging a formal complaint before the matter was resolved, which left us feeling disrespected and exhausted. In summary, our experience at Abama Suites was far from satisfactory. The numerous issues we encountered, from poor customer service to substandard amenities, have left us with a lasting impression that this resort does not live up to its five-star rating. Regrettably, we will not be returning, nor would we recommend it to others.

Claudia

We really enjoyed our stay. Food: Probably the best buffet we’ve ever had. Especially the Italian station with pasta to order and endless variations of really good pizza. I also really liked the dessert station. Every guest gets one dinner at the gourmet restaurant. Drinks at dinner are not included for non-all inclusive guests Rooms: rooms are cleaned every day, fresh towels every day (even though we did not asked for it). We had a quiet room on the street side, which is fine. At 23:00 the music from the hotels quiet down. A smart tv would have been nice and guests really should be quieter in the hall at night and early morning, the loud bang of doors woke me up every morning. Staff & entertainment: Really friendly and hardworking staff, everything was up to standard. We enjoyed aqua fit (really fun), yoga and spa: Pool: Very clean, enough sunbeds fur everyone, enough parasols. Unlimited beach towel exchanges. Guests do leave their beds unattended for >2 hours, not so nice. Overall: The area is very commercial and loud with many hobo’s and street sellers, which is not our thing. We rented a car and went hiking, there are really beautiful trails! If you plan on those, do take some mountain shoes, as sneakers don’t quite cut it. We rented a car with Avis, as partnered with the hotel. Do look into the prestige package the offer, we didn’t know about it and it offers access to areas and services you otherwise wouldn’t have access to.

sarah clements

We have just returned from a 3 night stay at this stunning hotel. From the initial welcome and efficient check-in, until the end of our stay the front desk staff were friendly and professional. The rooms are clean with plenty storage space and super comfortable beds. All of the foods we ate were delicious with an added unique dining experience The Gourmet Market, boasting sunset views this is a must, a big shout out to all of the chefs and servers! The pool area was peaceful with plenty of coctails and food to try. There really is so much to enjoy at this hotel which boats style, cleanliness, and on the doorstep to anything you need to experience a 5 star holiday. I would highly recommend this hotel for a memorable holiday and we look forward to return in the future!

Mira Z

Hands down the best hotel I’ve ever been to, there’s always something to do (cooking class, yoga, free ice cream, concerts and the list goes on) the staff are lovely and so attentive. The beach is a very short walk away. We were on half board and the breakfast and dinner each day were AMAZING, they had a sushi night which blew me away. There’s plenty of sunbeds and the pool was never crowded.

Karen Ross

We spent a day at The Spa in the hotel and we were not disappointed. Nina and Erica gave us the most amazing couples massage and all the staff were just lovely. It was my birthday on the day of our spa and they bought us prosecco after our treatment. The Facilities were beautiful and it was a great way to spend my birthday. The hotel was fabulous and the staff were great.

marja hasan

My stay here has been amazing, everything here has been spot on! Also as a solo traveller, Jasser was absolutely amazing, looked after me at the hotel bar and recommended foods/drinks. Very polite and welcoming. Great staff overall! great location, clean rooms, lovely communal areas. Also has a massage at the spa, and the lady was brilliant. Thank you :)

Laura Casonato

Hotel in excellent location, close to the beach and shopping street. Modern and spacious rooms, a bit noisy view. The room was not totally clean, the floor had traces of clothing labels from those who had stayed before us. The sheets also had a small hole.. it should not happen in a 5 star hotel. In the bathroom all the courtesy accessories were missing, the soap dispenser was empty and was not refilled. Common apart from this, the hotel is very nice, spacious and clean. Excellent choice for breakfast, large pool with many sunbeds and towels available. Nice gym and games room. The SPA is located in the adjacent Cleopatra hotel reachable via a direct connection from the hotel pool. We had a very pleasant stay and will definitely return on our next visit to the island.

Kirk Wood

Literally blown away by how good the whole experience was! Can't fault it, any of it. We went all inclusive, 1st time doing it in Europe and we're pleasantly surprised! Hotel is super clean, excellent staff and like I say can't fault any of it... Will 100% be going back on our next trip to our favourite island 🏝

Joonas Kopperi

Great hotel with good location. Only minor downsides were 1. Some of the fruits in breakfast are canned, which should be changed. Otherwise the bf is good, and there's even free Cava. 2. The evening band stop playing at 11pm, and as there is no sound cancelling in the Windows, it's not easy to go in early. 3. The really small gym is with extra charge of 6€/ session. Given it's a 5 star hotel and the gym is really small, this one should be free, or have plenty of more equipment to choose from. All in all i highly recommend this one, and as said these are minor problems.

Yasmin B

Hotel was clean, safe, spacious and stylish, the room was tidy and comfortable. However feels like it’s opened slightly too soon after the ‘renovations’. There was no gym facility ready which was disappointing for us. Some amenities in the room were missing, or we had to ask for them, like robes/slippers/etc, which you would normally expect from a 5 star hotel. As some other reviews here mention, the shower had a water leaking issue that flooded the corner of the bathroom with each use. The service was a bit lacking as we waited a day for some things to be delivered to the room, with some receptions being incredibly friendly and welcoming, and others almost rude. The food was nothing to write home about. Overall does the job if you want to be close to the lovely beach and main touristy area, however did not incentivise us to return.

William Chislett

Very nice hotel in a great location. Great pool and sunbed area. The bar was very poorly stocked and the service was very poor. We only spent one evening there. There were quite a lot of sunbathers Smoking around the pool area. And not using the designated Smoking area, which we found quite annoying, staff totally ignored this. We will not be returning. Breakfast was great with a good selection. Lunch and dinner had a lot to be desired. In answer to the hotel reply. I DID mention all the negatives to the hotel receptionist and your customer relation person, both said they would get the complaints addressed. I had no come back off either, even though they took my name and room number.

Marc Springer

Overall we enjoyed our stay here. The hotel is well decorated and on the more luxurious end. The rooms are spacious and reasonably modern but a little tired and could use some refreshments and repairs. The air con could also use a little more power, it's just good enough to stay comfortable but not especially cool. The buffet for breakfast and dinner is great and has a great selection of high quality food and it changes every day which is great. One day we had sushi, another canaries style food it was great. The service is also friendly and high quality. The hotel is also very kid friendly which is nice. If I could I would score 4.5* mainly due to the somewhat run down rooms. Since I can't, I scored 5* as it's closer to 5 than 4.

James Bennett

An absolutely beautiful, well run hotel. The overall design, decor and relaxed ambience make this place truly special. Staff are fantastic and do everything they can do make your stay a great experience (Gabriella the concierge even giving me a lift to the ATM, to save me the walk - when I was in a rush to get cash). Breakfast&dinner buffet are both of a high standard, and the nightly themes help to change it up a bit. Pool area is one of the best I've experienced, no stress around getting sun beds, most people are respectful of the hotels policy, which means beds are always available. Plus it's just beautiful. Rooms are great, most have superb views (sea/mountain) which ever side you are on. They are cleaned regularly to a great standard. Good a/c.

Scotty

This hotel is truely fantastic. The staff are fabulous and very helpful and the amenities are great. Everything you need for a quiet, relaxing break. The hotel is huge and lots of pools, which are heated and cooler. Loads of sun beds and a lovely spa. Buffet is vast with food selection and outside area is done very well with fairy lights everywhere making it beautiful to sit outside. The hotel is decorated beautifully and done well. Would definitely recommend and will be returning for more winter sun.

Hannah Bates

We did not stay in this hotel but went for a meal at the restaurant. The hotel does themed buffet nights and we went for the Spanish night. As we arrived late we worried that food may have been left out for a while and cold but this was not the case. Food was lovely and there was the option to watch meat cooked in front of you. The selection was good and though the price for the buffet is expensive, you are welcome to as much or as little as you like. The most notable part of the meal has to be the service. As soon as a glass was empty it was refilled, one look at a waiter and they were with you, service genuinely does not get more attentive than here. The views from the restaurant are stunning, especially if you manage to sit near the edge. I would definitely recommend.

Neil Morris

I'll keep this as brief as possible. Breakfast is poor, hot English breakfast selection isn't warm other than fried eggs,poor choice and poor quality of product throughout the buffet lots of items from a tin or box. I left my meals 3 days in a row,no one asked why I had pushed my food away I also asked a member of staff why it was cold,I was told tomorrow will be hot🙄 However attentive service. Evening buffet looked much of the same,we decided against it Reception and door helpful helpful and efficient on check-in Rooms are lacking,dated and in need of refurbishment to be 5*,I would say they are a low 4* Cleanliness was just about acceptable,but many areas had been missed,we were tired delayed so went to bed. I ordered a pillow via the app 3 times , never arrived Maids bother you multiple times a day, you don't realise they have been until the milk is topped up or where has my towel gone etc,every time I'm in the shower or in the bathroom they are at the door, recently offering 2 chocolates directly from her hand, go away and leave me in peace the sign is on the door for a reason. Good and rooms just have a budget feel,chipped tiles etc So many better choices for the money

Lionel Pierret

We recently stayed at the H1O hotel, and overall, it was a very positive experience. The hotel is beautiful and very well maintained. What stood out the most was the attentive and friendly staff, who did everything to make our stay enjoyable. However, there was one aspect that slightly diminished our experience. Both during breakfast and dinner, we felt like we were in a 'McDonald's-like' environment—not because of the food (which was great), but because of the many children running around. Many parents seemed to let their children roam freely without paying attention, causing constant noise. Unfortunately, this was not something the staff could do much about, apart from watching. At times, we found ourselves questioning if this dining atmosphere truly reflected a 5-star experience. Perhaps we were simply unlucky with the timing of our visit, or maybe we should consider paying extra for the privilege experience next time. We will probably return at some point, but we hope that more attention will be given to this aspect of the dining experience in the future. It seemed that the hotel is more focused on families with young children, which is understandable. But as a couple, it was hard to enjoy a peaceful meal. We noticed that we weren’t the only ones seeking a bit of quiet, but it was nearly impossible to find a calm moment. A suggestion would be to create separate, quieter spaces for couples and solo travelers, while grouping families with children in other areas. This could greatly improve the experience for all types of guests. Overall, a lovely hotel, but hopefully, more attention will be given to creating a better balance between tranquility and liveliness for everyone.

Kirilo Sztarcsak

Spent 12 days in a swim up room, was absolutely amazing experience, loved the hotel, loved the food, staff was extremely helpful. Highly recommend this hotel and especially the swim up room😍 Few things to mention, the rooms are super spacious and equipped with everything needed, the gym is best one in the hotel I have ever been, I didn’t even need to adjust my workouts. The bar was a good choice of drinks and cocktails, and since we didn’t have all inclusive, the prices were good. The coffee shop had tasty coffee and great deserts.

Chris fylan

Had a great stay at hotel. Staff were super friendly on arrival. Room was immaculate. Cleaners always done an excellent job. We were 1/2 board for trip. Hotel offered to change dinner service so you could have lunch service instead (perfect as we liked to go out in evening). Hotel quite far away from main area but the 471 bus could get you into town for €2.40 and taxi back was €20. Hard rock hotel over road also good in evening. Would definitely recommend this hotel. Great stay 😇

Daniel Grimsey

Just had an amazing 7 night stay at the H10 Atlantic sunset hotel. This was are 3rd time at the hotel, but the first time using the privilege service. This hotel is nothing but amazing and can’t fault the hotel, the rooms and the staff. The privilege service enables you to use the privilege lounge for breakfast and dinner and also the self service bar during the day. The privilege only roof top pool is great and has its own bar. My only thoughts or feedback was it would be nice if this pool was adults only as it can get a little noisy if there are families with young children there, I’m not against children having a good time and fun as I have children myself but it was meant to be a quiet area for privilege quests. The food in the view restaurant was amazing and the service was brilliant and always welcoming. The food in the Buffett area which you have to use even as a privilege guest for lunch can be a little repetitive but always good quality. The other restaurants on site that you can book are also great. I love this hotel and would recommend it to all. I shall be returning in may next year

Nic Pedersen

A perfect hotel for a perfect stay! I can highly recommend this all inclusive easily 5 star rated resort. The swim-up rooms are pure perfection for anyone who likes to jump directly into the pool. The staff was always(!) super friendly. I must mention the food of the main restaurant (Central Market) - I have never seen such a variety of high quality food in a resort in Europe before. My outmost respect.

S-Y C

We stay here for 8 nights. Wonderful stay indeed. Our room is the superior suite, spacious with a great view on the ocean. The room is cleaned twice every day, which is really nice. All staff are friendly. The location of the hotel is spot on, we particularly like the long walk along the coast. There are supermarkets and restaurants just steps from the hotel. Our kids love the hotel a lot! We would definitely recommend this superb hotel for everyone, especially if you have kids!

Michael Bo

The hotel is very good in all aspects, I strongly recommend investigating all the directions in the very beginning, as it takes large space and has a lot of not evident routes. The playground is just great, kids under 10 will love it! The two pools are cold and warm, at least at my stay. The food is also very good, and you can go to a number of places to eat around. Service on the reception is friendly and they speak at least Spanish, German and English. I definitely recommend the hotel!

Sally James

Absolutly beautiful hotel, the staff are just on a different level! They work so hard and always have a smile for you!! Big shout out to Jessica( the manager of the restaurant)....absolutely lovely....credit to the hotel and Adrian the cheeky waiter who is always smiling , Also, last one... ..Naimir, she's just beautiful inside and out!! All the staff are amazing....too many to mention.... The rooms are great, beautiful views! Amazing food...amazing staff..overall amazing hotel!! Looking forward to returning 💜

Tanja Matušinskij

Roca Nivaria is the most beautiful hotel we have ever been to. A huge complex in which every part is beautifully designed. The view from the balcony is fantastic, the staff are so nice and smiling, the food is delicious…cleanliness, warm, large and beautiful pools, everything is simply perfect. This is a real vacation paradise. The only drawback is that our plan was to visit Tenerife, but it's so nice here that we decided to just enjoy in the hotel.

Hua Liu

I booked the hotel from BA holiday scheme. We’re a bit behind the schedule and came down hotel late tonight. The reception staff are very helpful and quick responding to help us find an extremely fantastic room. We’re very grateful for the attentive service.

Bev “BeeJayCee” Turner

Enjoyed a very pleasant stay for our son’s wedding. Our room was on the top floor and we had the advantage of using the sun beds in the alcoves on the roof top. These enjoyed a view of the sea with peace and quiet and a gentle breeze. We also loved sitting in the Sunset Bar looking out over the sea. We tried all the restaurants and found them all very good. On the whole the staff were very friendly and most of the entertainment was first class. I was however disappointed that the toilets near the pool were missing locks.

Jan Gale

My partner and I returned this year to this lovely hotel because we loved it so much the first time. We wanted a bit of luxury, we're past budget holidays being in our 50's now. We weren't disappointed. This is a really special place, the food is wonderful, not like any all inclusive hotel I've been to. A choice of restaurants for meals and amazing staff, nothing is too much trouble. Completely relaxing surroundings, comfortable beds, absolutely spotless, a very short walk to the beach and towns either side of hotel. Boat trip is a must, the marina a 10 minute walk from hotel. Spa treatments available at a cost obviously but nevertheless well worth it. Gorgeous pools, plenty of sunbeds available, towels provided for the pool. We've already booked for next year. We're happy to pay a little bit more for a guaranteed luxury holiday, but different options available to suit different budgets. A hidden gem!

Ian brock

Just spent 2 weeks here bed and breakfast and absolutely loved it. Rooms are very good and serviced everyday. Free coffee/tea facilities, hairdryer etc. breakfast ie best ever and caters for all diets. We did have evening buffet once and it was amazing but to much for us and guess we didn’t get our monies worth 😂 couldn’t eat breakfast next day. The selection and quality was amazing too as with their breakfasts. Pool and beds great, always available with towels supplied including if u want to use on beach. Plenty of bars and restaurants nearby. Reception at hotel always friendly and helpful. I really have nothing negative to say about place and will use again. Tenerife as a whole I feel is losing its identity in the big resorts and lots of junk food and drink etc.

Thomas Felber

Very nice place. Fantastic food, great beds. Lovely place. Dominated by local workers. Only Big disappointment was the spa. By far too expensive for this quality. More touching than massage. Would recommend to spend money here.

Liam Mccann

Me and my girlfriend spent 10 nights in September. Hands down the best hotel I've ever stayed in. The ambience of the hotel was terrific. We opted for preferred club option with a sea room view, it was breathtaking. Service was excellent, really hope to get back next year . Absolutely nothing to fault . A terrific stay, thanks very much.

Viconstanze Unger

Wonderful small hotel! The area is ample divided in many different levels. There are several nice seating spots outside to enjoy the sun, as well as a nice garden to sit in the shade. The food and room service is amazing. The staff are super friendly, all speaking English and some of them knowing German as well. The only drawback is that that you need to expect some waiting time in the restaurant. It is directly located at the golf course and just a walk away from Buenavista. There are a lot of hiking trails around. To explore the island you‘ll need to factor in car rides of approximately 1,5 -2 hours.

Ross C

Doesn’t live up to the hype. Flies everywhere, air conditioning doesn’t work and staff seem incapable of attempting to fix it, breakfast buffet is unhygienic and lacking. A pain to get to over the mountain roads. We gave the staff the opportunity to fix issues during our stay, and we’ve also written to them since, but I’m afraid they are in denial and don’t want to admit anything is at fault. If you get upgraded to “golf course view” I wouldn’t get too excited because for all intents and purposes the room is identical to the lower room type. You won’t get much view of the golf course as it’ll probably be blocked by trees, and the sea is too far away. Ocean pool is by far the best one but you have to book a time slot. Disappointed and won’t return.

Liam Burchell

Our review: Stunning piece, located is lovely peaceful location only a small walk to a beautiful little town is 15 to 20 mins . Very clean, pharmacy and 3 shops 2 independent 1 like a Spar or Coop . Food is amazing at the hotel , don't look at stupid reviews, the team works very hard, and we have had no issues. HALF BOARD. For transportation: We normally hire a car but would RECOMMEND the bus service , 1st time in 25 years of visiting Tenerife, and it's amazing to not be in the driving seat, which was superb too..im catching the views and meeting the locals .(lovely). Get a card for the local bus station and top up as you go. Very, very good service. All apps are tracked and generally on time, the busses are very clean. Locals are amazing . Just be respectful to the old as we all do , the driver will ask you to move if you are in the space of the front seats , only if a required. ( WiFi and charging stations too) The locals are brilliant, and to say that Uk press is false.. the locals are lovely and very friendly, to have a dig.. they have no real issues with the tourists from the UK. (Where we stayed) The only thing I got was that they may be a gripe about housing and cost as it's not cheap to relocate . AVERAGES £300K FOR A 2 bed in a good location. Have a wonderful holiday.

Órla Domínguez-Tumulty

5 star stay! The staff and service were impeccable, and the rooms were perfectly clean and spacious. The breakfast buffet was huge and had a great variety of options. The grounds of the hotel are very well kept and there are lots of chill out areas. Honestly can’t fault this hotel at all — it was very surprising to see one star reviews left recently as they do not reflect the reality of the hotel in my opinion.

Sarah Grässer

The best hotel we have ever been to. Very friendly staff, an incredibly beautiful view and the hotel in general offers everything you need. Great pool area, bar with delicious drinks and the wellness area and treatments are excellent. The only thing that is even better is the food. The breakfast and dinner are really incredible, great selection, fresh high quality products. I would really like to know the recipe for the delicious porridge in the morning. ;)

Stuart Jackson

We went here for our family summer holidays and had the best time ever. This hotel is just amazing and we didn't want to leave. Spotlessly clean, amazing food and the best staff in the world that make you feel like you're a rock star. Rooms are cleaned to perfection everyday and well stocked up with fresh towels, toiletries, tea, coffees and so much more. Outstanding view from our room which we had the suite with its own private pool and beach on our balcony and cannot recommend this enough for a touch of privacy and chill time for the family. The BB bar is fantastic too with amazing views also with the best staff in Tenerife that make you feel so welcome to serve you great food and great drinks which is also the same with the downstairs breakfast restaurant amazing staff and food with sooooo much selection of top class foods. At reception you have the most wonderful, welcoming, super friendly staff that are so helpful with any of your needs. Also a big shout out to Camilla ❤️ who is just the loveliest, most pleasant person in the whole world with the biggest brightest smile😁, a real joy to talk to every morning and made us all feel extremely special and is an asset to the hotel... I could go on and on about all the great things about the hotel, but you got to book it and get the full amazing customer experience for yourself. Hotel baobab is meant to be 5 Star we give it 6 star ⭐⭐⭐⭐⭐⭐. We look forward to coming to see everyone again, from the Jackson's @ TE 011.

Katie C

Stayed at the Baobab Suites for a week's holiday to Tenerife in one of their Divinity Lago rooms (1 bed suite with a hot tub). Firstly, the view from our balcony was absolutely 5 star, well worth the money we paid for the hotel. It was amazing seeing the mountain range one side, and having a sea view the other side and especially nice looking at this view at night in the hot tub! We loved the breakfast boxes - would highly recommend getting those and eating them in your suite as it is all locally sourced products from around the island, super fresh, and amazing it is all included in the price. We did also visit the breakfast buffet a couple of days and that was good too. I wish there were a few vegetarian alternatives for the sausages/bacon but to be honest there was still plenty to eat and we didn't go hungry. For dinner options we went to the BB Lounge on our arrival day and ordered room service from them as well during the stay. I would say the food is okay, and we weren't too blown away by it. Staff were very friendly and accommodated when we wanted to make a meat dish vegetarian though which was nice. The room service cost of an additional 20 Euros for them to walk it round to the room is a bit steep in my opinion though. We had a hire car for the duration of our stay and they kindly reserved a spot in the underground car park for us. If you don't have a hire car, reception will call taxi's up for you whenever you need and they arrive promptly within a couple of minutes which is nice. For certain areas as well you can get a voucher for those taxi journey's to be free too although it seems quite a limited area as we couldn't get into central Adeje for free by cab. Staff were very friendly and helpful when we needed them to be, and there were nice little touches like local chocolates left on our arrival day and departure day and a local bottle of wine. We did have a few small issues whilst there though which has stopped this being a 5 star review. Firstly there is cleaning every day and fresh towels which is nice, however the floors can still sometimes look a bit dirty and the indoor sofa and all the furniture on the balcony did look a bit grubby and could do with replacing or deep cleaning. The hot tub was fantastic but the first day we got there we pulled back the cover to find the cushions were grubby but more importantly that there was a yellow bacteria line all around the tub. We raised this with reception and someone did come out and clean this for us and then did visit every day. On our final day there the hot tub did start to smell a bit damp which could explain how the cushions on it were grimy and that build up occurred, so I don't think the water is changed in there for the duration of your stay. Secondly, we had a couple of issues with the door lock for our suite. The first time this happened my partner had to run downstairs 3 times to reception as they didn't seem to want to send someone and eventually they did send a maintenance man up with us to take a look at the lock. Lastly, we booked massages at the hotel and we received on the day notice that they needed to move one of them due to a member of staff having broken her foot the day before and her colleague being completely booked out the rest of the day so they couldn't accommodate both. Completely understandable and we did manage to cancel these free of charge because we had plans the rest of the week so we couldn't quite fit them in. But I feel perhaps more staff in the wellness centre might have helped this situation and it was a shame we didn't get to experience them. Overall it was a special stay with a gorgeous view and we certainly miss it now we're back in rainy England. It is in a nicer part of Tenerife with great restaurants in La Caleta within a 5 minute drive, and close enough to be able to get to central Adeje without being in it so you get that separation. Would recommend.

Johanna Hope

What a stunning place with the most friendly helpful staff, from the moment we arrive honestly the staff couldn't do enough for you, I love the facility to be able to whatsapp to order room service and taxis etc brilliant service! We stayed as a group of 5 in a 2 bedroomed suite with a private pool and wow what a great space to be able to socialise. The rooms are of a good size with loads and loads of storage space even with 5 of us there. Great to have water and coffee in the room to be able to enjoy too. Breakfast was included, there are 3 options, in room breakfast box, buffet or a la carte, we chose the buffet for all of our 4 days as there was just so much choice. The lunch menu is also great and we had room serive most days so we could stay round our pool. You are a bit of a walk away from the restaurants and bars but taxis are really good and only about €5 down into town so really accessible. Would highly reccomend for groups of friends wanting a bit of luxury and great service.

Anne Hurst

Would just like to say thank you to all the team at Baobab for a wonderful holiday! You never let us down! Beautiful place but the thing that makes the holiday special for us is all the staff from housekeeping (which was particularly fantastic this time, thank u Ivon, u were amazing!) to restaurant/bar staff to reception (shout out to corina who was very pleasant and efficient) Excellent response from reception when we first arrived and couldn't find the beach towels and the sun beds seemed to be quite stained, not dirty, but they didn't look great, within 5mins of a text a young man was up in our room with 2 padded covers! Amazing! We felt we needed to tell you about the sun beds because we didn't want you to think we had caused the damage! You are all very professional and efficient and should be very proud of yourselves! Thank you again! Can't wait for our next visit in September! Anne and Ian Hurst (MM101)

John Hogg

Fantastic views. Helpful, friendly staff. Big balconies, we had a huge hot tub as well as 2 loungers & table & chairs on ours. Lovely large, clean apartment. The only issues were some noisy building work going on at their gym across the road and a bottle skip, which was emptied at 0230 in the morning. Both of which could be heard in the bedroom. The fantastic view is down to the hotel location..... it is up a hill. However, we loved it and would go back.

Aleksandra Ostapiuk

Absolutely stunning! The hotel’s interior and exterior were both breathtaking, and they never stopped amazing us throughout our stay. The design is tasteful, with careful attention to detail. Both rooms were spotlessly clean, featuring large TVs and spacious bathrooms with both showers and bathtubs. Even though we didn’t upgrade to the ocean-view rooms, sitting on the balcony was still a delight as it overlooked Mount Teide and offered beautiful sunrises. The entire staff was consistently proactive and helpful, without exception. The activities, especially the sports and handcrafts, were fantastic. The food was varied, fresh, and always plentiful. It’s hands down the best place I’ve ever spent my holidays.

Joshua Cohn

Sad to write a bad review but just so people know what to expect. The structure itself is quite well designed and they have a lot of facilities. The main issue I have is the food was so terribly average which you’re paying a lot for even as half / full board. Everything tastes the same and feels like it’s made in one central kitchen. Apart from fish, everything was very poor quality. The prices for non boarders were insanely high for the quality and cooking. I have no issue with high prices but you expect good quality ingredients. To get reservations at dinner you have to use an all which appears to never have any availability. Most of the staff were pleasant though some clearly just couldn’t care less about helping (perhaps they are just totally overwhelmed by the hundreds, if not thousands of visitors per day).

Marek Godlewski

The Worst Experience at a 5-Star Hotel ! I paid nearly 2500 EUR for a room in a 5-star hotel for three adults for six days—specifically opting for a Front Ocean View because the photos showed a beautiful view of the ocean, perfect for relaxing on the balcony. However, upon arrival, I was informed that the room I had booked (a month in advance!) was not available. Instead, we were given an "upgrade" to a Red Level room. I’m not sure what exactly this upgrade was supposed to entail, because the view from our balcony while sitting on the chairs was as you can see in the attached photo... The room was supposed to accommodate three adults, yet the third adult was forced to sleep on what was grandly referred to as a sofa, but was actually more like a chaise lounge. And then there were the cockroaches scurrying around the bathroom, which seems to be a standard feature of this hotel... though I must apologize, as just a few days earlier we stayed at another hotel (with no stars at all), and there were no bugs running around there. Some might argue that I should have reported these issues to the staff, but honestly, why should I have to? Don’t they have eyes? Don’t they think when assigning rooms? Can’t they see who is arriving and what they’ve paid for? Oh, and one more thing—the pool might be the longest in Europe, but it’s filled with saltwater, which was not mentioned on the hotel’s main website. That said, I must give credit where it’s due—the hotel staff, especially those responsible for maintaining our room, were simply wonderful. They were courteous, attentive, and did their best to make our stay comfortable, despite the disappointing conditions. In summary, this was by far the worst experience I’ve had at a supposed 5-star hotel, and I would not recommend it to anyone, despite the excellent service from the housekeeping staff.

Catrin Elena Lloyd Jones

Beautiful hotel, food was outstanding. We were upgraded to a sea view room and staff couldn’t do enough for you. We would have preferred a bit more going on in the town, but that’s just personal preference. Some lovely towns locally and taxis are readily available and affordable. Would certainly be recommending this hotel for anyone who would like a luxury holiday!

acquisitions tanwani

Everything was amazing! I had a fantastic experience at the hotel, especially thanks to one of the head staff at the Red Level , Dean Gorrin. Who take Incredible care of my partner and I throughout our stay at the hotel. I recommend asking for him personally. I hope to return very soon. Thanks again. Krishna

Annika W.

Awesome crew / staff. Everyone is super friendly. Especially Victoria with her positive attitude is trying everything to make your stay as pleasant as possible. Lovely to sit at the waterfront for breakfast and dinner. What I found strange is that there is not even one free soft drink / water with the dinner, if you are not all inclusive. If you booked a sea view room, make sure to stay at a show or bar late, because otherwise you will anyway hear everything of the parties going on in the Plaza area. The animation team of active is also incredible. Can only recommend to attend the one or other workshop.

Ph.

Great hotel, with good food and very good drinks. Royal level benefits are awesome, like breakfast and dinner with sea view. Staff was also very friendly. Pool selection is nice. However, bathroom sinks and water taps could use an overhaul. Also, the neighbouring town is very loud and annoying. Will probably visit again in the future.

Andre Drees

We stayed 14 nights in a Royal Level Deluxe Room (which is the standard double bed room). Overall the experience was exceptional. Especially the staff members is what made the experience so nice. This was not our first stay with Barceló and we mostly always figured that the staff members is what give the experience the last 10 percent of perfection. In two weeks we never really had to wait more that 1-2 minutes until a waiter took our order, may it be in the restaurant or at the pools. Everyone we interacted was highly professional and attentive to detail (like if your drinks were empty you were promptly offered a refill). Especially we want to highlight the two ladies which served us at the Royal Level Restaurant several times (one of which was Carmen) and Jose Ramon from the Breeze Bar Restaurant all of which even stood out from the already very high service level. Also the entire resort area was very well laid out and beautiful. The royal level area was very well sized for the amount of people at time of our visit. Apart from one day we hadn’t any problems finding a space and there was plenty left. Even though we didn’t stay there we also had the opinion that the “Non Royal Level” Area had enough space for everybody, especially due to the fact that it stretches over several pools allowing for people to spread. Lastly we always find it nice that you enjoy a true all Inclusive with everything included you can wish for, may it be Buffet- and A-la-Carte Restaurants, alcoholic beverages, Softdrinks, made to order lunch from the bar etc. The only room for improvement was the cleaning of the bubble spray jets of the bathtub (which we could resolve by just switching it on once before using). However that didn’t really bothered us too much. All in all a very nice, relaxing and enjoyable stay. We will surely return to this and other Barceló ventures soon.

C - Drone - W Staffordshire (Cal)

4th Visit ! We cheekily emailed to ask for the same room as last year as we loved the location and easy access to get to the pool … as soon as we check in we mentioned it was a 4th visit to which one of the staff spoke up - you asked for room 1*1…. Won’t say as you will all want the same room ! Got fitted with our all inclusive bands ( which I will come back to at the end) and off we went straight to the food buffet as the flight was delayed it was 9:30 and the buffet is only on until 10pm …. There is so much choice to choose from and it changed daily with themed nights. Never has a bad meal and I count myself as a fussy eater - some of it even cooked fresh infront of you ! Big thanks to Alejandro ( so kind and Funny - puts you at ease - enjoy the sunglasses ) and Tomas - great service - as soon as we finished a drink Tomas was straight over to refill ! Such a nice environment! The rooms were perfect! Jacuzzi bath and very powerful shower ! X2 sinks and bath robes ! Very clean and spacious with a balcony ! We didn’t opt for house keeping everyday but if we walked past them in the halls they would always ask and offer fresh towels which I think is great ! Entertainment in the Plaza was great - with seeing most of the acts last year ( not all of them they are great ) we spent more time in the Top Bar ( B Lounge ) - they have singers / musicians on there each night which create a great vibe ! Flippo was great - telling us not to return glasses away as we were on holiday and it’s his job …. even coming to find us when we sat out the way to offer us a drink. Didn’t get the lady’s name but she was very friendly. Pool side … plenty of loungers that are comfy and no need to reserve as there are plenty of space and spares …. Cleaned every morning / night - 5 pool areas to choose from. However … Breeze bar ! What a great atmosphere and service. Big thanks to Yeray and Jose Ramon! Jose Ramon is an invaluable member of your team and I really hope he is valued and looked after ! Always there greeting you with a smile. Nothing is too much trouble. He never stands still he is so busy and always happy ! We enjoyed the holiday especially due to his service and smiles ! Because of him we ate at the Breeze Bar which is the food you have to pay for and it’s worth every penny not just the service but the food is delicious! Give Jose Ramon a pat on the back and a big thanks from us! 5 star Service ⭐️⭐️⭐️⭐️⭐️ from JR! Also for the all inclusive there is pool snacks throughout the day and even a food station for the late night snackers ! Filled with Sandwiches and yogurts and Branded Drinks ! We have a fantastic time ! Will definitely be back for a 5th time ! One huge downside / disappointment this time which can be corrected easily! Due to our package holiday we have to catch a late flight. So that means we check in on arrival day late ( 9pm ish ) so we have lost most of the day although your valued and ushered into the evening meal however check out is 12 which was never a problem until this stay….We were shocked this time to be told we need to cut your bands your checking out and your no longer all inclusive (dispite arriving at 9pm and loosing 6 hours of paid for all inclusive priverlages (check in at 3pm)… our pick up is 7pm and we have 7 hours to spend at the hotel where we have been told to pay for our own drinks and food ! Can you believe it ! The last 3 times we have kept the bands as a happy souvenir (also helped promote the hotel/barcelo group, free advertising whilst traveling back) but we’re also in the past able to use the facilities all day and attending the 1-3pm dinner slot as usual as part of the package holiday. I think you’re making a huge mistake upsetting the guests like this on check out ! It can tarnish your reputation! & quite frankly ruin what was an enjoyable stay. It came across to us … your not welcome here any more kind of vibe ( especially after putting up with a few days of overcrowding ….500 extra people who had a flight issue ). With that said we hope this is different next time! We will be back !

Graham M

Lovely resort with the royal level adding luxury food and drink options in a quiet and tranquil setting separate from the rest of the resort. Excellent range of food options and traditional buffet and 24x7 snacks.

Sara M

My husband and I recently stayed at the Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis. I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening. Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.

beata stojanowska-luft

High end hotel with very nice spa. All workers were friendly and knowledgeable about spa and places around. Room is cleaned to perfection! View from balcony breathtaking! Cacti and palms all around. Black swan in the little pond.

Jane Williams

Beautiful hotel in an amazing location. Some fantastic wildlife in the gardens & grounds too. The staff are wonderful, very attentive & polite. The food is excellant, we ate in every restaurant and the food didn't disappoint. Rooms are cleaned everyday to the hightest of standards and we loved how they prepared the rooms at night for you. Little cakes & chocolates left during the day was a lovely treat. The spa is fantastic and deserves all the awards they have received. We will be back. I can't wait.

Leigh Jeffrey

This hotel is beautiful and you're cared for - from check in all the way through. Only criticism is the food and drinks are expensive in the hotel (food especially at the outdoor bar). The rooms are huge and comfortable with a fridge, safe, twa/coffee facilities.. Balconies comfy with nice furniture. Definitely recommend

Debbie Samwell

Fantastic hotel with fabulous service and staff. Cannot fault it. Family have returned here year after year and will no doubt continue to do so.

Sarah Daniels

Hotel gorgeous, immaculate condition, food good, entertainment excellent, variety of pools excellent castle is outstanding. It’s a blow you away hotel. Room is stunning and Massive. I’m made up with how gorgeous the room is. However, air con could be colder. In the whole hotel and in room. The room was so warm last night but we are hoping a day of having it switched on it will be cold tonight. Buffet restaurant is also mega warm and needs air con. Ruins the eating experience for us as we hate being this warm. Service excellent staff great, only issue is we waited 50 minutes to check into the desk don’t know why it took so long (there was only about 4 guests ahead of us) but after a long day of travel with a baby it was really frustrating. My baby was going mental as it was past her bedtime and I just needed to get her to the room. We requested a baby cot before arrival but it didn’t arrive to the room until 10.30pm (hours after we arrived) which also caused issues but it was eventually sorted. If they can sort these issues it would be a perfect 5*+++++ hotel for us..

Andrea Gyopár Nagy

We had a wonderful experience here. 5 days weaves spent there with kids age 2-7 and they thoroughly enjoyed their time, lots of activities, uncountable pools, food was lovely, plenty of choice. Whoever complained about food - come on, there's like a 1000 choices each time to eat! Everything is fresh, every staff member is attentive and lovely. Rooms were huge and comfy. It was my birthday while we were there and they left a little unexpected surprise also. Very nice experience. Would love to come back.

Brian Carey

Lovely hotel. Quiet location but hotel has lots to do. Rooms are beautifully laid out. Very spacious and while big resort, very easy to get around. ALL staff are amazingly helpful and facilities are really good. Dream Factory is a great addition. Buffet food was nice....not always very hot and sometimes laid out strange (for example ice cream machine and sweets beside the fish starters, kinda weird!) Mo Salah, Megan and Nicky were just 2 of the wonderful staff members and each staff member is very pleasant and always very very very helpful. We will return for sure

Hayley Buatt

This holiday has been one of the best family holidays we've been on. The hotel provides lots of entertainment for everyone to be involved. The hotel is very clean & well replenished. The staff are all very friendly and welcoming. The location is probably a bit too far out if you want to go venture to places but with there being lots of things to do within the hotel this doesn't matter too much! I would recommended this hotel to everybody, both my girls have loved it! The castle is the highlight of the hotel!

Paulina Mikelkevičiūtė

What an amazing stay we had! We were a big group of 5 adults and 2 kids and we had a fabulous stay. Great hotel, extremely clean rooms, cool design, loads of choices of food, bars, chill zones, swimming pools. Entertainment was awesome too, definitely recommend shows that happen in a theatre. Also friendly and helpful staff. It is extremely friendly to babies and kids. It even has multiple baby stations where you can sterilise bottles and change babies. We loved everything about it! Highly recommend! Special thanks to Lucas who served us at the bar on his very first day at work, he went above and beyond for us.

James Rogers

We thought the highlights of the hotel were the outstanding food offerings across many of the restaurants, and also the excellent Villas Club offering serving complimentary drinks and tapas all throughout the day besides all of the villa pools. The staff working around these pools were incredibly friendly and helpful and made our stay really enjoyable. We had a couple of issues during our stay with our room and found the hotel reception staff not particularly helpful at swiftly resolving them which was a little disappointing. Overall the hotel club villas section is very nice for a getaway for a bit of sun - but you do pay a price for it!

Laura Benson

Treat Yourself and book the Ritz Carlton Abama. We will coming back every few years for the luxury experience they deliver. Rooms are spacious and clean. Pool and beach area are very relaxing. The cocktails are pricey but tasty. Try to experience all the restaurants on the resort. Spa was exceptional. Friendly staff that couldn’t do more for every guest.

Tai Pan Yau

The Ritz-Carlton resort in Tenerife is a truly stunning destination. The hotel rooms are beautiful, spacious, and many offer breathtaking sea views, which made our stay even more memorable. The entire resort is designed with luxury and comfort in mind, and the setting is absolutely gorgeous. The staff were excellent—friendly, attentive, and always eager to help, ensuring we had everything we needed. The restaurants were fantastic, serving a variety of delicious dishes with excellent service. We stayed during the last week of the seasonal holidays, but despite the busy period, there was still plenty of space to relax, especially for the kids in the pool area. Everything was clean, well-maintained, and perfect for families. Overall, it’s an incredible place to unwind, with luxury, beautiful views, and a family-friendly atmosphere. Highly recommended!

Léa Mazzoleni

We loved our previous stay at The Ritz Carlton Abama in 2023. Everything was perfect, which is why we decided to return for the first week of September 2024. Unfortunately, we were very disappointed with this second experience. An Indian wedding was organized over several days, and various common areas of the hotel were privatized and occupied for the occasion. This resulted in a lot of noise and changes to services, particularly during breakfast. Loud music played several times during the day and on three evenings until 11:00 p.m. There was also a lot of commotion in the hotel hallways, with shouting lasting until midnight. Thankfully, the reception staff kindly upgraded us to a room in the villas below the main complex, away from all the noise. However, we could still hear a lot of noise coming from the main building. Additionally, a Miss Spain event was held at the same time. The contestants flooded the hotel's common areas, constantly blocking pathways to take photos. We found this to be extremely tacky and inappropriate for a hotel of this standard. We were both surprised and disappointed that such a popular event could be organized in a place as high-end and charming as The Ritz Carlton. Moreover, during our previous perfect stay, we were offered welcome cocktails, which was not the case this time despite our request. We found it very unfortunate that this kind of special attention had disappeared. Despite all this, the hotel is stunning, the restaurants are fabulous, and the staff is very accommodating. We were just disappointed that we did not have the same experience as last time.

George Panayiotou

An amazing resort! If it’s sun and amazing food you’re after, then this is the place to be. It is a little dated in some places and good to hear the swimming pools are being refurbished in Jan ‘25 as they are in desperate need of it. If you want to be within steps of the beach then it’s also good to know that the hotel beach is a big trek down/up a large hill (there is an option of transport every 30 minutes though). Overall, we loved our stay and loved all the amazing food!

Noè Pellanda

My stay at Grand Hotel Bahia del Duque in Tenerife was absolutely perfect. From the moment I arrived, I was immersed in an atmosphere of pure luxury, where every detail is thoughtfully curated. The resort itself is a paradise, with beautiful gardens, stunning views of the ocean, and pools that seem to blend seamlessly with the horizon. One of the standout features is the variety of restaurants there’s truly something for everyone. Each meal felt like a special occasion, with different cuisines to explore and flavors to indulge in, making dining one of the highlights of my stay. The staff at Bahia del Duque are exceptional. Always attentive and ready to assist with any request, they made sure everything was flawless. The reception team was especially impressive, handling everything with professionalism and a welcoming warmth that made me feel truly taken care of. If I could offer one suggestion, it would be to improve the soundproofing in the rooms. While the stay was wonderful, a little more sound insulation would elevate the experience to an even higher level of comfort. Overall, Bahia del Duque is a resort where luxury, exceptional service, and beauty come together perfectly. I can’t wait to return for another unforgettable stay!

Kara McDade

When i say this place completed my honeymoon, I truly mean it! This resort treats you like family, their service is incredible, their energy is always positive, and their food is AMAZING! They help you make reservations each day, we tried pretty much every restaurant they have on here with most of them being Michelin experiences! We initially only booked 2 nights for the start of our honeymoon before heading north for a few days, then last minute we cancelled our tail end of the trip stay to stay here again for 4 amazing nights. We cannot recommend this place enough. You will feel part of their family as soon as you walk through the door. Thanks again for the amazing experience, my husband and I are truly grateful and we will certainly be back in the future!

Hristina Chausheva

Absolutely the most fabulous stay of my life so far. The service is impeccable, everything gets cleaned multiple times a day, anything they notice you’ve used more of, they refill triple, any request you have they will answer. The facilities are also amazing, you could spend your whole trip here and need nothing more - spa, pools, beach, golf, restaurants, some of which Michelin, evening entertainment, bars… The breakfast has a huge array of meals, egg buffet, fresh juices and smoothies…. I can’t say a single bad thing about this hotel!!!!!

Rich Lee

A good hotel. Staff and service is good. Resort does feel very old. Garden rooms on ground floor can have problems with cockroaches, 3 in my room on arrival. Breakfast is good. Hotel is very traditional, which some people really like, it is not modern. Lots of steps and hills around resort so not recommended for those that can't deal with lots of stairs and hills. Overall, location is great close to beach, but exiting the resort can be a little difficult uphill onto the street as it is so big. I do feel that the resort needs modernising with a revamp of corridors, flooring, pathways, room furnishings etc. A good resort, but not excellent for me as I like more modern. For some traditional works and the hotel might be excellent for them. There are more modern resorts in close vicinity that I prefer at a slightly lower price point.

Pavel Myshkov

Beautiful hotel, nice location next to a very good beach, excellent staff, and the food is quite good. Unfortunately, this appears to be a smokers first hotel, and they should advertise it as such. Going out on the balcony early morning or late night, chilling on a sun bed - all these are accompanied by cigarette smoke. Disgusting and ruins the experience, therefore 1 star.

Jacqueline Crummie

Just absolutely loved the peace and quiet, staff first class 👌 and nothing is a problem. Went out of way to retrieve an item we lost in a taxi . I just can't rate this hotel as it's definitely 5 stars plus .Food, especially breakfast, was superb, oh another bonus, plenty of sun loungers

Andy

One of the best hotels that we have visited in the world. We are not golfers as the majority of guests are but that does not detract from any part of the experience. Many hotels bill themselves as 5 star and are not; Las Madrigueras is a true 5 star establishment. Rooms have fantastic views, with spacious balconies and quality furniture. The whole hotel has shaded seating area throughout. It was 34/35 degrees for most of our stay, so this was a godsend. Restaurant and food quality and choice are superb. The pool is wonderful and never busy, if you like to swim. Finally the staff. Exemplary, friendly, professional and happy. The clientele are mainly well heeled Europeans and British. If you want a quiet, unspoiled break, this is a great choice. Not for everyone but most of the guests have been back here for the last ten years or more. I think they like to keep it a secret... and no wonder!

Alanna Reilly

Should never be a five star hotel , food is absolutely vile , clearers making so much noise with furniture etc at 7AM EVERY MORNING golf course next door very poor condition showers in the room are absolutely terrible going from freezing cold to skin blistering hot , booked a room as a couple and received 2 x single beds fit for children, will definitely not be back here for 5 star way overpriced to !

Peter Gregersen

Perfect in every sense. Large rooms, Perfect service from everyone, excellent breakfast. I can only recommend it.

Richard Tomlin

We have recently returned from our holiday. I must say this hotel is lovely, the rooms, pool and golf were excellent. Really friendly staff and good food. Negatives with this hotel is there was no information in the rooms, meal times and general info about the area etc., also there was a lovely piano bar but unfortunately there was no pianist, so entertainment was not available. As the hotel is located quite away from facilities I think they have missed an opportunity having no evening entertainment.

Bee

Stayed in the two bedroom villa. Rooms were beautiful and very spacious. Excellent facilities and amenities. Staff were super and everyone very friendly. Especially the cleaners and reception staff. There are 3 swimming pools and the kids area is excellent. The only thing I would say with regards to the location is that it's slightly far out from the beach, dining and shopping area. Ended up taking a taxi which was around 20 minutes and cost 10 euros.

Mary Lynch

Absolutely beautiful villa hotel. We stayed in one of the three bed roomed villas, with private swimming pool. It was so beautiful and well equipped. I don't know that I loved a villa more. The buffet breakfast was fantastic. The main swimming pool was excellent with plenty of sun beds. Granddaughter loved the kids club.I have run out of superlatives

Darren Cadby-Lynch

Family stay here, enjoying one of the three bed villas with private pool. Lovely, well looked after resort with very well appointed accommodation. The view from our patio/garden was gorgeous and we thoroughly enjoyed having the ample, private space whilst also benefit from the communal facilities of the wider resort hotel.

Ramona

What a nice appartment we had with a beautiful view, very quiet location and the most friendly and attentive staff. My husband hurt his knee during the holiday and they were so thoughtful and helpful with everything afterwards, they even drove us to our villa up the hill every day as it is quite a bit to walk. The location near la caleta is great, but there is a footwalk of 15 Minuten to the restaurant area. Easy for us, but maybe not for everyone, but there are quite a few taxis available for those who cant or dont want to walk. Thank you for the beautiful holiday. Only negativ thing, the reception area is unbeliavably ugly, but the houses are very nicely furbished.

Mark Hogg

This is a great hotel even though it is a trek to the shops and any other restaurants. Car hire would solve this. The hotel provides two shuttle buses per day to take you to the beach and designer shops. The main thing this hotel lacks, imo is entertainment. Because it is a taxi ride away from any night life, it would be great if there was some form of entertainment on in the evening. The food in the buffet restaurant was good, although by the end of the week, i was looking forward to eating elsewhere.

anne seivwright

Great hotel for families. They have thought of everything. Small dressing gowns for the little ones, great kids menu, pool area and ball games. Our 2nd visit here and never been disappointed! Only thing i would ask for is the entertainment to be mixed up. Exact same acts as last year and just okay. But that's a minor thing and wouldn't stop us booking again. all the staff are super friendly and really helpful.

Poppy-Bethany Cookson

Flawless stay. From start to finish. Honestly cannot fault this hotel. Clean, house keeping 10/10 and amazing kids club - they were fantastic. Special shout out to Juan too - he was so good with our girls, always had a smile on his face and nothing was too much to ask. We will be recommending this hotel to everybody and can’t wait to visit again!

AlbaLife

What a Holiday and where do I start. The hotel is 5 Stars for a reason, it’s the best hotel I have ever been to and they have literally covered all basis to ensure their customers stay is a memorable one. The staff were excellent and the rooms amazing. Each floor is well thought of and the hotel caters for all whether a family with kids or adults alone. It has its own water park with amazing slides and its own adult only area for a more natural experience, if you know what I mean. Each floor has pools and bars with food served. The entertainment team for kids were absolutely fabulous and special mention to Gabriel whom all the kids loved. All staff from the cleaners all the way to reception go the extra mile above and beyond their duties to ensure each customer has a pleasant stay and brilliant experience. I can’t wait to revisit Tenerife and will without a shadow of doubt return to the GF Victoria.

Jonathan Lewis

Great for family’s, main pool and water park pool excellent for kids but there’s also a lower level pool which does not allow floats and does not have shallow end so is great if you are looking for a quiet pool. Also small pool on roof for adults only. Rooms are spacious with 2 bathrooms which is great when travelling as a family of 4. Facilities are excellent and well maintained. Staff are friendly and happy to help. This is our 2nd year here so that speaks for itself.

Matthew Oliver

Can’t fault this place - hotel is immaculate, food is amazing, and the staff can’t do enough for you. Location wise, it’s pretty much perfect. So much close by from designer shops, to normal holiday junk! Pools are brilliant, really nicely spread through out the gardens and kids stuff separated off from adults and quiet areas. Would highly recommend. Easiest 5* review I have done. We will be back.

Carolin Pasi

We enjoyed our second stay here a lot. The staff was very welcoming and attentive, had very good recommendations for us concerning food and even though they couldn't offer a late check out for our surperior room, they gave us access to one of their standard rooms until we had to leave for the airport. The sister hotel offers a free gym which we used once. It was alright. In general, the music playing from their sister hotel was a little too loud (and sometimes repetitive) when you wanted to relax on the terraces. Breakfast was nice, not too many options but nevertheless very high quality and the kitchen could always accommodate our special wishes. All in all, we enjoyed our stay very much!

Rodney Agnew

We couldn’t have asked for a better experience. Hotel Sir Anthony exceeded our expectations in every way, offering a warm and welcoming atmosphere that’s often missing in many 5-star hotels. From the moment we arrived, the staff were incredibly friendly and professional. On our first morning, the duty manager greeted us at breakfast with a simple yet perfect line: ‘Where would you like to sit; this is your home.’ It set the tone for the rest of our stay. The food was fantastic, and the facilities were top-notch. We booked a superior room, but spent most of our time relaxing by the pool, where there were plenty of high-quality sunbeds, parasols, and attentive service on hand. I also took advantage of the free gym at their sister hotel, which was spotless and well-equipped. Despite the central location, the hotel was quiet at night, making it an ideal retreat. Having stayed at several other top hotels in Tenerife, I can confidently say that this one is the best by far.

Nakarin P.

The hotel features lovely decorations, a beautiful swimming pool, and is in a convenient location. However, the room appeared to be poorly maintained. Breakfast was good, and the service was excellent. Overall, our stay was very enjoyable. From Hotel's response 'During your stay you haven´t reported any maintenance issues. We are sorry to know that you have found our maintenance below standard, but we would have liked to be informed so we could have solved any problem.' My additional response: The hotel's response was disheartening. It seems the room maintenance is reactive rather than proactive. Instead of conducting regular inspections and addressing issues before they become noticeable, the hotel appears to wait for guests to report problems. This approach not only affects the room's functionality but also its overall aesthetic appeal. While we didn't encounter any significant usability issues during our stay, I believe the hotel could improve on the general appearance of the room. Details like floor tiles, grout, and door frames could benefit from more attention. While it might seem excessive to report minor issues like loose grout or scratches, a five-star hotel should strive for excellence in all aspects, including preventative maintenance.

Denis Murphy

Sir Anthony is a truly 5* experience. Staff have a great culture and nothing is a bother for them. Pool area is very relaxed and there is plenty of room, beds always available. Roy is the pool guy, worth his weight in gold! The dining area is very cool and food selection for breakfast is excellent 👌 Rooms are larger than average, beds are King size and super comfortable.

Allan Cormack

We have been many times over the years. Staff very friendly especially Roy who looks after safety and guests needs at the pool. We have known Roy for many years and is always very pleasant and helpfull. He makes the guests feel special and welcome.

Catherine Head

Rooms excellent, location perfect, service has been excellent I attended a mindfulness class with Olga which was so good, very relaxing with lovely music and her soft voice was easy to listen to with clear guidance. Would definitely attend this again, it was a lovely experience All the staff have been v friendly and helpful. Round by the pools we have been very well looked after The room has been cleaned very well

simon dodd

Our third stay, twice at adults and once in the family hotel. Overall, a lovely stay stand-out waiter Juan on upstairs pool. Main issue is sunbeds and seeing customers almost fight over them. The upstairs pool the team are very aloof and a bit controlling but they don’t explain the sunbed situation, so people lay out the towels go for breakfast return to someone else lying on their beds. It creates tension and makes people anxious. Downstairs, where we ended up daily, as upstairs just too cool for school with alpha pool ‘regulators’, was a lot better but still at 9.30am people rush to gain their sunbed, so trivial yet everyone was talking about it. Rooms nice, clean /tidy, food in buffet/breakfast nice. A nice 4/5 star experience but need to sort out ‘towel gate’! Ps. Sangria (apple) was superb and team behind the bar were great.

Duncan Park

Recently had a fantastic ten day break here. This amazing hotel was friend recommended and we were not disappointed. "Guys.. dodge Dubai this October, YOU'LL' LOVE THIS!" So we did. Great suites with large balconies. 3 great pools and a selection of top end restaurants , although we ate down the beachside in the local village most nights. The buffet champagne breakfasts were fantastic. Totally recommend this venue.

Monika M

We are currently on holiday in Royal Hideaway Corales Hotel and we have the best time. All staff is very kind, nothing is too much of a trouble. The pool is warm which is the most important thing for me on holiday. Beds in the rooms are super comfy and massive. Breakfast selection can't get any better - waffles, pancakes, cooked eggs, selection of cheese and hams, juices and pink cava!!!!! What a great touch! Justina always welcomes us with a big smile and makes sure we can get the table with a view (our request). She makes time to check on us and have a chat despite being busy. All staff is extremely friendly and very polite.

valentina U.

We loved everything about our stay! The people working here are very skilled and know everything about their craft. Concierges absolutely lovely, as are the receptionists. Breakfast is extraordinary! Only thing that kind of sucked was that the shower in our room leaked into the toilet and that created an unpleasant smell - but other than that it was great!

Jay Kornder

Somehow even better than the reviews. The service is incredible and better than many hotels I’ve been to that are 3x the price — everyone is genuine and friendly and helpful, such as Claudia and Pablo. My check-in experience was first class, the food is great, the views are spectacular and the hotel is top notch. If you’re looking for a relaxing and beautiful getaway, this is the place.

Noelani Sanders

Love love love this hotel! One of the best hotels and experiences I’ve had while on vacation. Prosecco upon arrival and lunch vouchers to the pool bar while we awaited for our room to be ready. The breakfast buffet was impressive, with various, meats, spreads, cheeses, breads, fruit, drinks, unlimited mimosa and Prosecco etc. Staff was very professional, friendly and the premises was spectacular and clean. Spent my birthday here and they made sure to make it special. I will surely return.

Eileen Fordyce

Just returned from a fabulous holiday in this hotel. Everything...from reception, pool, waiters, management went above and beyond to make our stay memorable. The staff are so happy and helpful all the time. Little touches like free cocktails around the pool adds to the enjoyment. We will definitely return. Our tip...book a sea view suite...they are stunning!!

Mehry Kioumarsi

Absolute 10 out of 10! I visited last year for my honeymoon and I am still dreaming of this place. The place is gorgeous, the rooms are absolutely lovely and the pool is perfect, but the absolute best part is the service. They are all wonderful from the moment you set foot, and my personal favourite was Laeti - she was so attentive and genuine, it made our experience all the better! We got a sea-facing room with chocolates, cake and champagne. There is a spa and we went to get massages which were one of the best. Now last but not least: THE FOOD. You expect a place like this to have good food but this was beyond anything imaginable. We had breakfast and dinner included and everything was delicious, dinner buffet + menu change every night, and there are multiple live stations. Food service by the pool was also great and so good to have to try some tapas in the early afternoon. 100% recommended, I cannot wait to be back!!

Sarah Louise Soubry

The best 5* hotel we’ve ever stayed in. Apart from the hotel being amazing, the staff really do make this hotel what it is. They are so friendly, helpful and happy. Nothing is too much trouble. Each and every one of them are brilliant. The hotel it self is gorgeous. Very spacious, beautiful decor and spotlessly clean. the rooms are huge with excellent facilities including a walk in wardrobe, separate shower and bath and living area. The pool area is very big with plenty of sun beds and parasol’s. You don’t even need to get up for a drink or food. You press a button next to your sun bed and they come and take your order. There is also a huge spa which is very nice and luxurious. Good size gym too. The food is next level. Every food you could wish for and cooked and presented to a very high standard. The location of the hotel is perfect. 20 mins from the airport. A 30 second walk to the beach and shops. It really is just perfect. I wouldn’t change anything. Will definitely go again.

sanjayk124

My wife and I came here for a week of relaxation and some winter sun. It’s truly been one of the best experiences we’ve had. The hotel is fantastic. You’re made to feel special as soon as you arrive. We on my birthday and were greeted with a bottle of something fizzy and a cake, which was a lovely touch. We spent most of our days at the roof top terrace around the pool. It’s such an amazing place to relax and the service we received there was second to none. Especially by Ismael who has made our stay extra memorable. Nothing was too much trouble, and he was extremely polite , courteous and fun. So a big thank you to Ismael.

Michael Albers

This hotel is one of the best we’ve ever been to. We came here for the first time in 2019 and came back again in 2024. The staff are genuinely lovely people and they always go above and beyond to make you feel welcome. From the moment you check in to the cleaning staff, receptionists, breakfast team, pool staff, everyone is so kind and helpful. The rooms are fantastic! Big, modern and super comfortable, with everything you need for a stay. The views and amenities are also wonderful, great pool, wellness and fitness centre as well as yoga classes and other activities. We’ve been to many hotels around the world but this is the one we always come back to. Thank you again for making our stay so memorable. ❤️

Pavla Burghout

Architecture meets luxury - we’ve spent 3 days in this eye catching jewel & I couldn’t get enough of the beauty & attention to detail of the design. The hotel is fairly new & was voted the most luxurious hotel in the world in 2018. We were in the penthouse with our own private swimming pool, large open space kitchen & living room, 2 separate spacious bedrooms with their own bathrooms & 2 massive terraces (seaside & mountain side). Staff is all very friendly, one person in particular stood out - Angy - who is incredibly customer oriented, friendly yet a top notch professional & remembered all of our complicated coffee choices from the previous day by heart. The only aspect that we could point out needs more attention is that we could not get a dinner reservation in the Italian restaurant despite the fact that the hotel is fairly quiet due to low season. Thank you Royal Hideaways Corales Suites for the memorable hospitality & we hope to be back.

Moosh Baboosh

I’m quite confused by the incredible ratings and reviews this hotel has received…in our opinion it’s a hugely inaccurate representation of our experience. The positives 1. the rooms/suites are great. Very large, very clean. However the bedrooms are above a busy road so quite loud and very little amenities in the kitchen - as in no basics/essentials. When we asked for some milk, they charged us €5 for it! No free water either…which I think is crazy for a 5 star. 2. Breakfast is great…lots of choice and fresh fruits in particular were delicious. That’s about it for the positive! The negatives 1. The prices are INSANE, from drinks to snacks to meals…also the quality of the food was awful…that of a 2 star. We cooked in our suite most of the time. 2. It’s absolutely not a family friendly hotel…not by any means. No kids menus, no kids area in the pool, no toys or entertainment. We constantly felt awkward that our 2 year old was making too much noise. 3. The staff…honestly, they were pretty rude, cold and unengaged…no hellos or even smiles when you pass them in the hallways. When you ask for something at reception, it’s all very robotic and matter of fact, they don’t try to accommodate you at all. 4. The location is let great, nothing nice or quaint in the area, not sure if that’s true of the entire island? I definitely wouldn’t return and I absolutely wouldn’t recommend the hotel either, especially not for the super high rates. I would say it’s a 3 star hotel with the face mask of a 5 star…I’m sure there are way better options on the island.

Elizabeth Eatough

This was our second visit this year. We arrived for the 1st time in February and loved every minute of our holiday , we stayed in the Adults only side and was so impressed we took the family out with us last week and stayed in the luxury suites which were amazing. On both arrivals at the hotel we were greeted by Leo on reception who is excellent at helping get your holiday started, by making us feel very welcome on arrival and filling us in with information about the hotel and our stay. Nothing was to much trouble for him. Both the hotel and all staff are excellent . All staff are really friendly and happy to help to make your holiday special. The pool is clean and the staff are also friendly and very attentive , Andreaos was there to greet us with a smile round the pool every morning and his attention to detail in making sure you had everything you needed was excellent. Again at breakfast wonderful friendly staff working hard to make your stay special. The food is excellent from breakfast to lunch / dinner. Thank you to you all for helping us to have such a wonderful holiday we will be back. The Fort Family .

Olena Melnyk

Went here for a honeymoon and had absolutely zero regrets! It’s a slice of paradise. Went with a RedLevel partial ocean view room with jacuzzi on balcony and it was beyond amazing. Do yourself a favor and do the all inclusive- it is absolutely worth it. Everything was clean, the staff was so nice and they all spoke both Spanish and English. RedLevel has its own pool and it is gorgeous! The food was one of the best I’ve had at hotels with so many options! If you’re looking for an amazing and relaxing honeymoon, look no further.

Antonio P

From NJ, USA!! Came here for my Honeymoon and I cannot say enough good things about this place. If you’re on the fence picking a place on this beautiful island, I will just say that our time here was unforgettable and the team made us feel extremely special even though there are many other guests there! They were always accommodating and the room was extremely clean. Can’t say enough about this place. Special thanks to Lucas, Moha, and Andre!!! Amazing people.

Tim Roller

Beautiful Hotel with a Great Pool and tasty Food. The rooms are very beautiful and clean. Also the daily program, especially the jewelry workshop with Rosita was really fun.

Courtenay Watson

Absolutely awful. A beautiful hotel aesthetically in some places (central plaza area, large saltwater pool) but let down by absolutely everything else and most definitely not a 5star hotel. We came away as a family with our 13month old baby and paid for Red Level for Families around £450/night in Nov 2023. Not worth the money at all. The food was AWFUL - I'm not a fussy eater at all but my husband and I both got food poisoning from the pool side restaurant where all the food looked like it had come out of the freezer and even the chips were disgusting. We were both vomiting for the first night of our stay there so not a great start to holiday. The sushi restaurant was pretty poor - quality of food was what you'd buy off the shelf in a supermarket but at high end hotel restaurant prices. Room service was AWFUL - soup looked and tasted like it has come out of a can. I wish we'd ventured out of the hotel from day one to nearby local restaurants which were cheaper and a world apart in quality. I reported these issues and was offered a free meal at the hotel (which obviously I didn't really want to put myself through) and so the hotel agreed to knock some of our food bill off but this never happened - and when I chased at checkout and afterwards noone did anything about it. I wouldn't have expected this food or service at a 3star hotel let alone a 5 star one. There was extreme weather when we were there which caused a lot of flooding in the hotel (yep...) with red level for families area having to close as water was coming through the electrics - we were told we would be contacted about some compensation at the time but this never happened either. Even if the food had been ok and there hadn't been extreme weather, I would still not recommend staying at this hotel. The pools (including the "heated" kids pool) were all very cold and so basically empty the whole time - this level of hotel should pay up to heat some of its pools!! The red level for families area was at a premium but was literally just a playroom - that level of price point I would have expected some activities for the kids like a disco, arts/crafts session, etc.. there was none of this so it was pretty boring after one visit. Amongst other things I would expect at a 5star hotel missing - tiny amounts of water left in the room every day which meant we had to go down to the bar at night and order some for bed (ridiculous). Finally, at the spa (which children could also use) there was a swinging glass door which accelerated as it shut - I broke my finger in 3 places on this door and had to spend a day in hospital. My massage which I had before the incident was knocked off the bill as an apology, and quite frankly whilst I could have sued them my main concern was ensuring the door was fixed so no child could hurt themselves on it in the future - I have chased several times over the last few months to check if this has been fixed but noone has responded to me. And despite writing all of this in a formal email complaint after my visit no member of staff has done anything to try to compensate us for any of the inconveniences (and genuine illness/injuries) suffered there. Hugely disappointed in the Meliá group and this hotel.

Francis Caestecker

My partner and I stayed 2 nights in Red Level Meliá in early November 2023. The staff are very friendly with great service and the spa is great. This was our first experience with Meliá as relatively seasoned travellers in luxury hotels. It’s the first time I leave a negative review for a stay. My main complaint is the room. We had a deluxe ocean view room for approximately 800 euros per night. This is a price level where you expect excellent quality. However, the room did not have a partial ocean view as advertised and on the second night the bed smelled like cigarettes. Neither me or my partner smoke. We mentioned the sea view to staff, where they offered a beverage as compensation. I politely declined. Conclusion: Meliá offered us a room in a price category they cannot achieve to meet. Either it is a ripoff or poor quality. Either way my trust in the brand has been eroded and I sadly won’t return.

Ian Bailey

Hands down the best 5 star resort we have stayed in. We are recently married and decided to spend three nights in Royal River post wedding. Royal river is exceptional from every aspect. We stayed in River villa 10 and despite our room being a wheelchair accessible room we still would not change a thing. The level of privacy, customers service and food options is outstanding! From the moment you arrive till the time you leave you are spoilt with exceptional service and atmosphere. I would highly recommend royal river to anyone who visits Tenerife! Worth every penny!

Wojciech Abbas

Staff including manager don’t know anything about hospitality and professionalism. They give us wrong advise where to go, we have followed their instruction and that was a mistake. Pool in our villa was slippery from dirt, wasn’t clean for long time, they didn’t bother to clean our room or bring water. They had some excuses :) who cares. We’ve booked 4 nights but after 1 we decided to change hotel. And that was the best we could do, we have found something way better that royal river can dream about. Not recommending to stay there for anybody. You can find loads of better hotels in Tenerife.

Wickson CHEUNG

Design of the hotel is amazing and fancy. But what a shame is that we found a few cockroach in the room, although they agreed for a room swap the next day. I feel like a compensation could have been done, as my wife is totally freak out after seeing 3cockroach in the room in one single night. Overall staff is nice, but I find one thing quite weird that is the staff knock on the door before check out to check the mini bar, possiblly to see whether we consume any food and drinks. I really dont understand this, considered we paid almost €1000+ for room rate and have given our credit card for deposit. Honestly I dont think it is necessary to disturb the guest when they are still here to check the mini bar. This to me seems like not having trust in the guest, and when the staff came in and check the mini bar, I feel like it was at a point similar to interrogating criminals. Suggest if the hotel is so scare that guests consume alcohol and not paying for it, perhaps can consider remove the expensive alcohol drinks mini bar in room. But overall nice experience and dinning in hotel is delicious too. But more small details could take this hotel to a better stand point.

Drífa Björk Linnet

Loved this place! Nancy who is working in the breakfast was my favourite and treated me like a queen the whole stay. Villas amazing! Will go again for sure xx

Fanny Zdravkova

One of the best hotels ever ❤️ Fantastic service, absolutely gorgeous pool villa with the swim-in river. Quiet and relaxing, green and beautiful. We'd love to come back

Gavin

We stayed for a birthday treat and what a treat. Thanks to Kim, Francisco and Jocelin for arranging and enhancing our stay. Wonderful hotel with amazingly comfortable rooms and a perfect sea view. But what makes it is the staff; we have been spoiled rotten and it's an absolute pleasure to meet people in hospitality who so very enjoy hospitality. Special thanks to Aramburu who went out of her way to look after us, and the whole team both at breakfast and during the day at the pool who are always friendly, always happy, always wonderful. We can't wait to return.

Felicity Griffiths

This is a wonderful hotel with fabulous staff. The attention to detail is excellent. We felt relaxed and pampered. The rooms are huge and comfortable. The pool is warm. The umbrellas light enough to be moved around. The food is also excellent. The delightful breakfast restaurant for the Salome overlooks the sea. The buffet had a huge array of delicious food and several of the dishes are cooked in front of you- ensuring that they are fresh and hot. Its location is also excellent - there are a few steps leading to a promenade full of restaurants and shops. And from the front of the hotel, it is only a few hundred yards to a shopping mall with a large array of different shops.

Em

This has been our first stay in grand Salome and we loved it. The service is excellent. The breakfast has been our favourite bit with incredible choice, amazing views. I wish I was staying another week Excellent hotel that really makes you feel special

Sara Duxbury

Our first visit and definitely not our last! We were expecting a luxury holiday and Grand Salomé exceeded those expectations! Such a restful location, amazing service everywhere in the hotel and brilliant food/drink options- especially as my partner is coeliac!

Kimberley Johal

This was the first time I stayed at this hotel. I would highly recommend this hotel as it is simply perfect. Some of the best things are as follows:- 1. The views of the sea are beautiful and it is very relaxing 2. The staff members and butlers are so kind and professional. They go above and beyond for you and do it with a smile 3. The pool area is lovely, clean and with certain packages drinks are all inclusive 4. The breakfast is wonderful and can be eaten on terrace with a view of the sea. I have a gluten allergy and they accomodated so well. 5. The food in general is lovely! 6.The room is fully stocked everyday with alcohol and snacks (depending on what package you get) 7. The butler service is very good and they respond quickly at any time, butler service is 24/7 8.adults only making it even more relaxed 9. You can access ibero anthelia at any time , for the activities and gym etc but tbh it is so lovely in the salome area you won't want to. 10. The restaurants are lovely too, staff are attentive and kind 11. It is great for a solo traveller as the hotel accomodates well. I felt safe as a female travelling alone. 12. Its a short walk away from del duque beach, 10 min taxi drive away from Siam mall (a big outdoor shopping centre) short walk away from designer shops also. If you are looking for a peaceful relaxed holiday with a wonderful view, this is your place. I am definitely going again. It is pricey granted but it is worth it :) Hope you book this hotel as it is worth it :) Thank you for a beautiful trip. I will be returning❤️