Mediterranean Palace Hotel

Edwin Mountifield

A wonderful hotel. Recently refurbished apparently and it has been done to an extremely high standard. The location is superb. Walk past the hotel's pool and out of the gate and you are on the promenade and the beach. Turn left and within a 5 minutes walk are are several excellent, well priced restaurants. We only had bed and breakfast but the latter had a good selection of good quality products. My one niggle was we had to queue to get a table 50% of the time. That is unacceptable. Also, the staff cleared our table on occasions before we had actually finished! Come on management - you only need to give guests a 'Not finished' card or something similar to put on the table to make staff aware. This did not detract from our stay however and I totally recommend this hotel to everyone. You will enjoy it.

Brian Donnachie

Wonderful location, right on the strip next to Hard Rock, nice welcome with a welcome drink, very nice temperature in the pool, plenty of sunbeds, but still having to get down early to get a decent spot, but it is known that other people not staying on the hotel are coming from other hotels and reserving beds, hotel is needing to prevent this to allow the people paying the high price for this hotel to have the service they are paying for. Breakfast was good, plenty of choices, lunch/dinner was decent, plenty of choices. Rooms nice and clean, hotel is spotless, no mess, no rubbish around the pool, no broken tiles, so all good. Decent prices for cocktails and drinks, nice to see they aren't overpriced., lots of kids enjoying themselves, wonderful watepark for the kids, also connecting hotel next door Cleopatra, which looks like you can wander in there and go their pool for a quieter area.overall a good stay.

Glenn

When you book a relaxing 5 star break for your pregnant wife's birthday, but accidentally book "Irish" fortnight.... As the title says, the main problem of the hotel is the groups of intimidating Irish "families" whose behaviour around pool remained unchallenged. Inviting their friends from other hotels to use the pool, bullying couples off sunbeds (4 men in "vests" standing over a couple)so they can sit together and in some cases, stealing towels by force so now it appeared they were hotel guests. Meanwhile their children (and adults) run riot screaming and swearing all day unchallenged. I'd expect it in a 3 star hotel, not a 5 star. I suspect no one reported them due to fear of retaliation. However they aren't hard to spot, they don't dress, nor behave like any of the other guests... It appears to be a big problem across the resort around Christmas time having Googled it on our return. Also during summer. The other issue is the sewage smell (see other reviews). The first room and entire corridor smelt badly of sewage. We asked to move and this was granted. The second room didn't, but the corridor did. It appears to be an ongoing problem. I'd also expect the pool to be a bit warmer for a winter sun destination. Overall if I had booked a 3/4star I'd have been happy and accepted the poolside behaviour. However, it isn't a 5 star experience

Ann Rogers

Beautiful hotel it is pure luxury. Recently renovated to a high standard. We only booked an hour before arrival as we had a problem with our original apartment. The receptionist was really lovely and the porter got us a drink while we checked it. It was 9am however they really obliged us by getting us a room by 10. Breakfast and dinner were of very good standard. We are already planning our return trip.

Laura Casonato

Hotel in excellent location, close to the beach and shopping street. Modern and spacious rooms, a bit noisy view. The room was not totally clean, the floor had traces of clothing labels from those who had stayed before us. The sheets also had a small hole.. it should not happen in a 5 star hotel. In the bathroom all the courtesy accessories were missing, the soap dispenser was empty and was not refilled. Common apart from this, the hotel is very nice, spacious and clean. Excellent choice for breakfast, large pool with many sunbeds and towels available. Nice gym and games room. The SPA is located in the adjacent Cleopatra hotel reachable via a direct connection from the hotel pool. We had a very pleasant stay and will definitely return on our next visit to the island.