Veronica Sears
An unusual Hotel in The Ritz Carlton Group. Set like a Moorish village with 6 restaurants all featuring different cuisines. The breakfast buffet is extensive and very well stocked, replenished and the service there is excellent. The Suite we had was exceptionally spacious. Strange to say, but too spacious or maybe a lack of furniture to fill the lounge area to the room. The sofas were extremely low to the ground, and a less fit person would have difficulty with getting up from them. The facilities ,coffee machine and mini bar in the room was well stocked. The overall complex, with included many rooms, large swimming pool area and a variety of shops made the complex fully inclusive and no need to venture out if not desired. The Hotel had a Venicular which went down to a sandy cove beach. A small toy train also took the road route there and run every 30 minutes. The beach is sandy and a large sectioned off for Hotel guests which have the complimentary use of beach chairs and towels. The public have the use of a part of the beach but they are obliged to walk down the many rocky steps to access the beach and as a result is appears to only be popular with locals from the island who know the drill.
The Service in the Hotel and restaurants is good. Rooms kept clean and overall a good example of Ritz Carlton standard. The Hotel is placed on a rocky and high cliff and as such, with the different levels of the complex, moving from one area, say restaurant, to bedroom, to swimming pool, shops involves many steps so is not very well suited to disabled or people who have difficulty with stairs. However, overall, for a short stay the Ritz Carlton Abama is worth trying.
James Rogers
We thought the highlights of the hotel were the outstanding food offerings across many of the restaurants, and also the excellent Villas Club offering serving complimentary drinks and tapas all throughout the day besides all of the villa pools. The staff working around these pools were incredibly friendly and helpful and made our stay really enjoyable. We had a couple of issues during our stay with our room and found the hotel reception staff not particularly helpful at swiftly resolving them which was a little disappointing. Overall the hotel club villas section is very nice for a getaway for a bit of sun - but you do pay a price for it!
Sophie B
Overall, this is a beautiful hotel. The building is a gorgeous red, the pool facilities are nice, and there is a private beach. The breakfast buffet was also well equipped and the kindness of all employees here was exceptional. However, some things let me down, which I felt shouldn’t be the case at all 5 star hotel that is of a higher price category than other hotels in the region.
Despite being fully booked, the hotel still felt quiet which was nice.
1. The funicular to the beach was broken, so to walk fr the main hotel to the beach takes 10-15 minutes. There is a train but this comes every 30 minutes, which could be more frequent. The walk is uphill and tiring on the return for older clients.
2. The beach had a cliffside next to it which had graffiti on it. This can easily be painted over and really takes away from the luxury.
3. The ‘beach club’ looks a bit worn down and is not as luxurious as portrayed in the photos.
4. One day, cleaning of the room was only done around 4pm and required 3 calls to check if they would be coming.
5. I specifically asked for separated beds and was promised that they would be two beds, but arrived to my bedroom to find one king sized bed. I then had to call to ask for this to be sorted, and wait half an hour for this. A small detail but disappointing as I asked twice before check in!
Laura Benson
Treat Yourself and book the Ritz Carlton Abama. We will coming back every few years for the luxury experience they deliver. Rooms are spacious and clean. Pool and beach area are very relaxing. The cocktails are pricey but tasty. Try to experience all the restaurants on the resort. Spa was exceptional. Friendly staff that couldn’t do more for every guest.
Tai Pan Yau
The Ritz-Carlton resort in Tenerife is a truly stunning destination. The hotel rooms are beautiful, spacious, and many offer breathtaking sea views, which made our stay even more memorable. The entire resort is designed with luxury and comfort in mind, and the setting is absolutely gorgeous.
The staff were excellent—friendly, attentive, and always eager to help, ensuring we had everything we needed. The restaurants were fantastic, serving a variety of delicious dishes with excellent service.
We stayed during the last week of the seasonal holidays, but despite the busy period, there was still plenty of space to relax, especially for the kids in the pool area. Everything was clean, well-maintained, and perfect for families.
Overall, it’s an incredible place to unwind, with luxury, beautiful views, and a family-friendly atmosphere. Highly recommended!