Mitul Desai
Great hotel, with large rooms. It's not a complete all inclusive as there are some products (some ice creams and premium brand alcohol) which needs to be paid for! However generally speaking a very good hotel, lots to do for kids. The kids club staff were fantastic with my daughter and she loved her time at the hotel. The evening shows were amazing and I would recommend watching as many of them as you can! Definitely a hotel centred around kids and kids entertainment but also has some quieter areas for adults with adults only sections in the buffet dining room as well as around the pool. The food was OK but for a European all inclusive - some decent choice. 4.5 stars is what I would have given it simply for the food but there are no options for that and it's definitely better than 4 stars! Will definitely book again soon!
Nicki Starr
Here now and having a great time. Huge rooms with the 2 areas, huge bath and shower. Love you can have 2 separate sleeping areas. Just wish we had a better view.
Self serve drinks and toilets all close to the pool. We have a fussy son and there has so far been food at the buffet for him to eat every day.
Steak house last night was lovely, fabulous service!
Looking forward to the rest of our holiday.
Paul O Gorman
The room is stunning, spoltless and has great amenities like hairdryer, kettle and mini fridge with complimentary drinks, which are restocked as needed. The only problem is location of the room in the resort. I booked a room closer to reception but, when we arrived, we were given another room the opposite end of the resort. This is one of the nicest all inclusive hotels I've stayed in. It is absolutely perfect for a family and caters to kids of all ages. The restaurants and bars are very good. The staff go above and beyond to help! I would and have recommended it to family and friends. Perfect holiday :) The wristbands provided are also brilliant. They open your room door, are used for bookings in restaurants and shows and for any extra charges to your account. It saves anyone from losing a key card. The app is also very good for planning and booking all services on offer. It really helps you to get the best experience to suit your families needs!
Nate
Great Service! Kids club is amazing! Paula is amazing and we loved Bingo! Great location and the castle stay fun! Especially loved the shows and the silent disco! There was a hiccup with breakfast, but Tamara and the management team worked hard to make everything right! They went out of their way to ensure we had an amazing time and I am so thankful for them and the service! Would recommend for families as there are so many activities for all ages! Great Vacation!!
Eileen and Gwyn Williams
This is the best hotel I’ve ever stayed in, in 70years of travel. The hotel and all amenities are spotless and constantly being cleaned. The all-inclusive buffet is outstanding with an extremely high quality, quantity and variety of fresh food at breakfast, lunch and dinner. The on-site restaurants give a ‘going out’ experience. For babies, toddlers, children and teenagers you couldn’t do better. Every basin has a little step, the nappy change rooms are spotless, there is a nursing room if needed, though with so many babies here most are fed wherever they are, which is beautiful. The rooms are spacious and with balconies and the bed……..SO comfortable. I couldn’t praise this hotel more highly. Best holiday ever. Thank you to the very friendly and welcoming and helpful staff.