3 Star Lanzarote Holidays

Michael Falber

The staff can't do enough for you, they work so hard and always with a smile. Spotlessly clean. Rooms are adequate but a little dated, typical Spanish electrics. Can't hide the fact that it's looking a bit tired. The food started off great but is there a different chef on the weekend as it became inedible. All in all, would I go back, probably not, but not for any lack of effort from the staff, the bosses need to invest some money into renovating the facilities, even then. It's a bit of a hike to the main square if you're retired, like us, otherwise a taxi is only five minutes out or you're a bit younger. However, for what we paid, it was tremendous value for money.!

Rad Naw

I was very pleasantly and positively surprised by the quality of your service. As for a 3-star hotel, I had concerns. The food was better, the rooms were a bit old and slightly neglected, but ok, they will be. The service was very nice, wonderful. Thank you, it was a good choice.

Ben England

We stayed here on a 4 day trip, 2 adults, Thursday - Monday We arrived a bit later than expected due to a flight delay. On arrival the reception staff were helpful and efficient. The young lady on the desk checked us in, gave us our wrist bands and our room key and showed us a map to our room. She explained meal times and the fact that we needed a euro deposit for a plastic cup. We walked to our room which was up on the third floor. We opened the door and it was hot and a bit stuffy but it had been a hot day so we just opened the sliding door to the balcony and the windows.. and looked for the air con - which there isn't - and panic set in a bit because it was really really hot.. however with the bedroom windows wide open there was a lovely breeze throughout.. however every now and then there is a bit of a whiff of sewer.. but it goes as quickly as it comes and isn't a huge deal We went to the bar and got a drink and then decided to call it a night as we had a long day travelling. Breakfast on Friday morning was not great at all. We were down for breakfast as soon as it opened and most of the food was cold. We quickly discovered that as the food was cycled what was coming out was hot.. so first piece of advice.. don't go for your meal as soon as it opens as the food won't be hot. The sunbeds are locked until 10 - however they are unlocked about 9.45 or so.. but in lieu of sunbeds being reserved the chairs from the pool bar are moved into the spots people want and then exchanged for sunbeds when they're unlocked. We were a bit late to the party on the Friday morning but there was loads of space for us to put a couple beds - this may not be the case during peak season but given we are just out of season it wasn't a problem. Lunch on Friday was the best meal we have had so far... however the lamb chops that were freshly cooked on Friday lunch time have since featured Friday evening at dinner in a sauce, and then they appeared AGAIN Saturday lunch time looking worse for wear again in a different sauce.. the same thing with the pork ribs that were first featured Friday lunch and again Friday dinner and Saturday lunch - all in different forms.. other guests had complained to reception about the quality of the food and were told that there are restaurants a short walk from the hotel if they didn't like the food. The evening entertainment is twice a week on Sunday and Thursday - again this may be because we are just out of season but on the evenings in between there is bingo, but this is paid at €5 each. Breakfast is hit or miss.. sausages that are a little too pink inside for our liking and pancakes on one day.. The pool bar looks nothing like pictures that appear on the booking sites.. they serve a couple cocktails but there is nothing saying about them, we had to ask.. the snacks are rolls made from the ones that were out for breakfast and a few pastries, also from breakfast - and once they're gone they're gone. The other pictures that the hotel provide to the booking sites are also questionable.. and a bit dated. The seats by the pool bar are not those shown, the booking site also shows a sauna and hot tub.. they're not here.. another booking site also showed a squash court.. which isn't here. The garden part of the hotels name is not quite as good looking as the pictures show. And while we appreciate that hotels have to upsell themselves, some of the pictures being used are just misleading. We managed to get this hotel free using rewards from a booking site - however if I had paid for the hotel I would be really upset.. it was just a weekend away for my wife and I but there is nothing for children here.. Sorry to say we won't be returning.

Ionut Bazon

We've had a fabulous time at this location. Amazing friendly staff and entertainment, all are very friendly, polite and helpful. Thank you all for their hard work for us to have an enjoyable and vacation and a great time. We don't remember all the names unfortunately but Raul the bartender and Dumi the entertainer have so much energy and are so funny. Per total was a great a stay, totally recommend this location 👌 👏 👍

David Titley

If you're looking for a peaceful holiday with good food, then this hotel is not for you. We went all-inclusive and found that the food selection was the worst and of low quality. The bar staff were very rude and even messed up basic menu orders. After 9 hours of travel, we arrived at the hotel at 11 at night due to delays, we were thirsty but were shouted at by the bar staff when we asked for water, being told that we had to pay extra for it as the all-inclusive ended at 11. The breakfast meals were simple and acceptable but not the best, and we heard many other visitors also complaining about the food while we ate. The food options were so bad that I'm glad my kids weren't with me, as they would have starved at lunch and evening meals. On our last day, the food options were so bad that we left the hotel and went to the Indian restaurant at the end of the street, where we had an amazing meal there and we found that we were not the first from the hotel to have the same idea. Others from our hotel were there and were also talking about the bad food choices at the hotel. As for the room, the television channels in English were all blanked out, so only Spanish channels were available, providing no entertainment in the room. The walls are paper-thin, so you can hear everyone next to you, above and below, with every movement, door bangs, and kids running around. The beds were so hard that they felt like the floor might have been more comfortable (wish I had tried this now), giving us a holiday of bad sleep, bad food, and rude staff. I will never return to this hotel and advise others to avoid it like the plague.

David Richardson

Location is further out, nice walk into main area and taxis are cheap enough back. Rooms are dated but fine and reception is always helpful. Pool are in main block is roomy enough, I've stayed in both parts now and will certainly use again.

Mark Burton

The apartments are rubbish. Don't bother staying there, well over priced for what it is. The pictures do not reflect the actual apartments either. There is no shop on site and the bar is not what appears on the photos. We paid for 2 adults and an 11yr old. When arrived we was told to pay another 25euros a night as an 11yr old actually counts as an adult. We received no extra bed and in the end I had to buy a camp bed for my daughter to sleep on. Very very disappointing place and will never promote a stay here or be staying here again.

Rosie Reade

Good size rooms , 2 pools to choose from and a pool bar open all day . A free bus at 11 and a pick up at 4 for the main beach. Great place to stay although be prepared to walk 25+ minutes to the centre outside of the bus times, but cabs are available from around 4 euros .

Luca Vecchioni (Lv)

The apartment itself was quite nice and roomy. Decor abit outdated but will suffice. Beds were quite firm and not comfortable at all. The view we had was very nice overlooking the ocean. A 20-30 walk required into town centre/seafront but this means its relatively quiet around the area which we liked. Overall was nice and friendly service but the on site restaurant isnt the best and no convenience store at the complex. There seemeed to be a domestic issue with screams and bangs at 2am+ after the euro final which was a little unsettling. In summary I would recommend but would not necessarily come back.

nicola knott

Stayed here before and here at the moment hotel staff friendly and very helpful both rooms I've stayed in are spacious and clean microwave kettle toaster hob provided pool with bridge is closed at the moment due to upgrade daily bus service for those who don't have car and it's hot 😎🌞

Philip Richardson

Location good bungalow surroundings were clean. Inside the bungalow were very shabby, and cooking facilities were rusty and unusable. Utensils were sparse. bungalows are clean and beds comfortable.

Gary Tickner

I wouldn't recommend anyone staying here it is very dated and poorly maintained, with no English TV channels and no air conditioning. The rooms at night are very hot. The only bonus is the outdoor space attached to your room with table and chairs and sunbeds. Other than that, a big no from us it is dirty and everything is either old or broken

James Ryan

Very nice location. 100 metres from the beach. Swimming pools on site. Tours and car hire can be booked at reception. Rooms are cleaned every two days.

Dylan Morrissey

This place was an absolute Kip, stayed in an apartment with my partner , it’s ok if your just sleeping there not inside all day, no ac infested with ants, had to trow away clothes beacuse a ants would eat holes in them all left inside, rent a fan for 20 euro which doesn’t even work, the staff was extremely rude, didn’t even welcome us or ask did we have a nice stay or anything just took the keys and that was it, mainly a women and a man there both very rude and it’s Not the language barrier there just auwful, enjoyed my holiday overall but extremely disappointed in the hotel, cheap hotel handy for couples like myself but it’s not for the weak

In your vicinity

Firstly this review is based on the fact that this was a very cheap deal from the u.k. and the value has been taken into consideration. Our transfer arrived around 10p.m. and reception was open until midnight most days. The gentleman at reception was welcoming and helpful anytime we needed information. The layout of the complex is ideal for families and people with mobility issues due to the flat area and open pool areas. The bungalows are very spacious and easily could suit 3 people. Our beds were singles but of a type that made a double easily when pushed together. There was a large wardrobe in the bedroom too, so far so good. The bathroom was spacious and had an over bath shower. Although nice and clean it was very worn with rust on the tubs in areas where you could rub against it and possibly cut yourself. The window was held on by secondary hinges (which worked fine) but the originals were left on to rust as well. The water pressure was good and temperature easily adjusted. The kitchenette worked perfectly with a 2 ring hob, kettle, toaster and microwave which were all clean and worked perfectly. The cupboard units were in fairly poor shape but some simple adjustments would tidy up the old units easily. The other furnishings were dated but perfectly suitable and safe. The TV had lots of channels and if you know what you're doing a few can be converted to English sound. We used the radio stations mostly. Our balcony, like all the rest was a highlight with a table and chairs and 2 adjustable sun loungers. There was also plenty space for it all without getting crowded at all. There is a small walled area at the back of each bungalow with washing lines. An added bonus. There were NO cockroaches at all in may. If you leave any food or spilled drinks on the floor then you will attract ants though so just keep it clean. There are some semi-ferral cats that keep pests away and the grey tabby is very approachable! I used the pools every day. They are not heated but not too cold. The pool guys are out every morning but you have to allow for some leaves etc getting blown in due to the location. The outer ring could do with a deep clean purely for aesthetics but I found the pools perfectly safe. The area around the pools has ample sun loungers, a shaded area near the lifeguard, table tennis and a pool table. It's not perfect but suited us as a couple who travel regularly with a mobility scooter. Keep your expectations reasonable and if you have a serious issue inform reception. We would book again due to the budget, location, peacefulness and accessibility. We would like to see the bathrooms properly maintained or renovated though. Locally there is a Bar next door that shows sports and provides German themed snacks, a couple of convenience stores, popular bars and restaurants, kebab takeaway, a large Spar, Car hire. All within 5 minutes walk. The beach is just 200metres down a slope from reception. You can use the promenade to walk all the way to the lighthouse on the right or the Marina on the left. Great location.

Mark Robey

For a not too expensive apartment block it's comfortable (no children) small pool with sun beds. The staff and owner are very helpful and efficient.

Karolina Kaniewska

I recommend Las Lilas 100%. Intimate, quiet and peaceful. Great owner and nice service. Closest shop across the street another 5 minute walk. Beach, restaurants and bus stop 3 minutes away. Rooms clean and properly equipped. A small disadvantage is the lack of a jug. I highly recommend Las Lilas, the proof is that I returned there after 4 months for another vacation. Best regards and see you in May ☺️

Deb Ludford

This was our third visit to these apartments. A very small, adult only complex comprising of about 24 apartments. They are very basic studio apartments, an open plan kitchen/bedroom with a bathroom. Nearly all the apartments have either a terrace or balcony over looking the small unheated pool. There are about 12 sun loungers situated around the pool and my only complaint was the early morning sunbed baggers, who would put towels out, then go out for a good few hours preventing other people from using them. We stayed for three weeks and saw a big turnover of guests and they all seemed to want to do it. The apartments themselves are dated with very basic cooking equipment and utensils. A 2 ring hob and a microwave. 3 forks, 3 knives and 3 spoons. 3 cups, plates and 2 bowls. You can ask for more apparently but we managed. The apartments are serviced with a basic clean and towel change once a week and a more thorough clean, bedding and towel change once a week. It’s clean and the beds are very comfy and very quiet at night. We don’t need much moreVery close to the strip, within walking distance of lovely restaurants, bars and the beach, just in case you don’t get up early enough to bag a sunbed. The staff are lovely and assist as much as they can. It ticks all the boxes for us despite being basic. We will definitely return.

Nicole Walker

Lovely apartments, we had app 114 which has mobility scooter accessibility. Pool is rather cold as it doesnt get much sun but is very refreshing! Good size, very comfortable. Would definitely recommend and we hope to be back in the not to distant future. If i was being picky i would say that some areas could do with a little more cleaning but it was more than good. It was my birthday while we were here and i was given a lovely bottle of freixenet as a surprise, which i thought was very sweet of them.

Rosalinda Facchini

We spent 3 nights there and it was perfect: clean, well equipped with everything needed (especially the Moka, for Italians), the host was very kind and available for every need. The location was also good, 3 mins by foot to reach the beach and all the restaurants/pubs in the center. The pretty pool is perfect to chill and enjoy the place. We loved it.

christian o'brien

This is a great location. It’s close to the main central strip and beach. The grounds here are immaculately kept and the pool is very good - deep around though so flotation devices for kids is a good idea. Having said that the pool area and pool are quiet. The apartment we had was nice if a little tired. It was hot when we were there in August and 3 people so needed an extra fan staff were so helpful and got one straight away. Mosquitoes are an issue if you leave windows open at night for me - rest of family weren’t to bad. Would highly recommend

Natasa Kemény

We stayed here for 8 nights and loved it! The apartment was clean and they cleaned the pool every morning! It also wasn’t too crowded. If you are a 5star all inclusive person this might not be your cup of tea but I think it’s a lovely little accommodation, close to Spar and the beach on a little hill🌊🐚 they also had everything in the kitchen so cooking is easy. Check in and check out was very easy

Richard Lee

Great location and lovely apartments. Pool has no shallow end and no kids pool so more suited to adults than families travelling with kids. Great location 5 min walk from the beach and restaurants etc. would 100% stay again.

cheryl Cocking

Great location Rooms are cute and well catered for even had a coffee machine! The pool and outside area is beautiful the staff are wonderful. A few minutes walk from the beach and main shops. The entrance is gated so secure and its lovely and quiet.

Melanie Brydie

These are nice apartments Just dated inside but clean. Outside areas lovely and clean and the pool was really nice. Great location 5 minutes walk from the main strip with bars and shops on the way. Staff really helpful with booking taxis and information on the area. Lovely stay and would return.

Philip Julian

Fabulous quiet complex with friendly staff and a nice pool!! I sent a few emails before our stay which were replied to so quickly. The minute we got to the place to check in we were greeted with a nice staff member. Room was spacious, very clean and basic but ideal. Beds were very comfortable and a fan provided which was great. The complex is gated and it closes early so you need a code to get in which felt very safe. Lovely quiet area and walking distance to both towns. Great place!!

Marta Teixeira

It was a very good staying in VistaMar Apartments. Staff in the restaurante are amazing and super friendly, as well in the reception. The food is also very good. The Room View is the best that you can have, however the rooms are a little dated. Only bad side is the Breakfast is a bit late (from 10am) which make us waiting until late to go out an discover the island. Thank you

Steve Reaney

Nice place to visit in winter, but with no air con would be difficult in summer. Unable to have the bedroom window open at night due to the traffic noise. Otherwise good

caroline healy

Great housekeeping, terrace was sublime & gorgeous poolside area& so quiet. Would definitely give more stars than what it is suggests 🥰

Gillian Albany-Ward

Excellent, the apartments all face the sea, they are clean, you get fresh towels every two days and clean sheets every week. They are really quick to respond to any problems. Really quiet, small and friendly. We love it and will definitely go back again ♥️

Sharon Whitford

Recently returned from Bitacora Lanzarote Club. had an amazing relaxing time. room was spotlessly clean. facilities good. Only downside for my other half was the restriction on smoking but he managed. We walked all over the place and it is only 10 mins walk to the strip.

Tanja Woodhouse

Place was clean and well maintained. Pool areas kept spotless. Only downside was the sunbeds by 9am all had towels on and often not used till later in the day. We went to the beach most days as we prefer it. Might be a challenge if you want the pool though. Staff friendly and the rooms are well appointed with everything you could need. Bedrooms come with efficient air conditioning. Onsite supermarket great for basics but not a huge choice. Overall nice place to stay.

Niall Burton

We recently came back from spending 7 days at this hotel and it was genuinely lovely, I would definitely return in the future. Reception was lovely and welcoming and was very modern and the staff on the desk were always pleasant and helpful. Rooms were very clean and modern and exactly what you’d want. Towels and beds were made every 2 days and all staff were pleasant. Sunbeds were a bit of a game with people leaving towels all day but could be easily reserved if you’re waiting at 5 to 9. Onsite supermarket is really good price wise and extremely useful with a wide range of products. Really happy with my experience at this hotel and would recommend highly.

pamela noonan

Lovely complex. Staff are very helpful and friendly. Rooms are well decorated, clean and beds are very comfortable. Location is excellent 10 min walk to seafront.

Rebecca Kiely

Recently back from a 4 night stay here, and absolutely loved it! Spacious self catering rooms, quiet complex, and friendly staff! We had a view of the pool from our room on the upper level. Would definitely stay here again, central location just a short 10 minute walk down to the strip with restaurants and bars.

Art Zukovskij

Room - big, spacious and clean. Kitchen available, bathroom is big and clean. Service - great. Location - fantastic. Very close to the beach, lots of local shops, restaurants, swimming pool - all you need. The problems were - small car park and some ants in the room, so kinda woke up with "ants in pants". Bed was comfortable but very squeaky. Still overall good value.

Louise Duffy

Just returned from this hotel and we loved it, the location is amazing, we spent everyday around the pool or at the beach swimming in the sea. The food was good, there's something for everyone and they had some themed nights to add some variation but it is the usual all inclusive so don't go expecting anything wild. The room was great, we had a terrace which was lovely to sit out on and the room was clean and well maintained. There's plenty to do locally within walking distance including a water park and excursions are arranged from the hotel to go further a field. Drinks were ok, again the usual all inclusive options but quite a few cocktails to chose from compared to some resorts. Entertainment was good and loads on throughout the day and night. We will definitely be returning.

I M

Rooms and complex spotless. AI food offering varied and very good. (Some seats outside if you're lucky) Fizz, wines, lager, and soft drinks self serve. Location to coast prom and beach and bars is excellent. More engagement by staff in eating areas and reception needs to improve even if it's just a smile or greeting. The site is sloped with lots of steps, so it's not suitable if you're fully able bodied. TUI staff were engaged and excellent.

Mark Biddington

For the majority of our holiday, water was leaking through the roof in our room which kept us from sleeping well. After several attempts, this finally got fixed about half way through our holiday. Reception staff were always helpful, but the staff in the food areas displayed the worst customer service i have ever experienced, they were very rude, interrupting us in the middle of eating a number of times. It seems they failed to give us bands to wear, which caused some confusion, and be aware that half board means you can’t have any drinks, not even water. But they won’t make this clear up front, but instead interrupt you whilst eating. The holiday was good because we made the most of it and had day trips out, but i won’t stay here again, they need lessons in basic customer service

Chris Phillips-Jones

Nice enough rooms, pool was busy and not heated. Kids loved it and the kids club was great. Lots of activities but could do without the singer and guitarist by the pool at 10am when a bit of natural noise was suffice. The beach was nice but would recommend wet shoes for the rocks.

Maria Ackroyd

We were pleasantly surprised by the size of the apartment. The sea view from our private terrace was amazing. There was a table & chairs plus a sun lounger which was great for undisturbed sunbathing. There was also a door that led to a balcony. The kitchen was equipped with basic amenities but we needed to buy tea & coffee etc plus washing up items. We had a couple of issues such as the door handle coming off the entrance door, the TV not working and the broken sun lounger but these were all resolved very quickly the same day. The aircon wasn't really necessary as the wind blew through the apartment when windows were opened, which was a blessing! Housekeeping came most days but towels and bedding weren't changed often. The hotel was clean and modern and there were plenty of sun loungers around the pool.

Glen Candlish

Spotless apartment. Slightly dated, but comfy. Shower curtain sticking to you is a pain, but hey ho . Tidy grounds & oh so quiet. Efficient and good buffet breakfast's. Massive Spar shop right next door for all the essentials. Happy enough with this place . Relatively close to a bus stop too.

Oonagh Donegan

Don't be put off by negative reviews. I was really worried previous reviews but it was lovely! We arrived late at night and they had snacks and water ready for us, we were also upgraded to a larger apartment which was perfect. Apartments are dated and could do with a deep clean but they were fine! Food was good, there was a nice variety of healthy foods and they changed each night. Location is great, spar right beside hotel, across road from the beach and 20 mins walk into PDC. Overall we were really happy with our stay.

gale martindale

Very dated apartments,Large but that didn't make up for not having a balcony , which was on booking form , asked for a move, late arrival told next day would better,but no luck.housekeeping can't complain even though it was too early every morning! Bit of walk to nearest bars restaurant, OK if you're fit and used to walking! Puerto del Carmen is definitely bus or taxi ride, beach right opposite, won't be coming this area again .

Petro Corneanu

The receptionists are exceptional friendly and helpful, the rooms needs a bit of refit and the cleaners should pay a bit more attention. Very good location as the sea it's just across the hotel minutes walk,shops everywhere and bus stop to take you around including airport for only 1.40euro and takes 15minutes

Addrianna F. Doyle

We just spent 10 nights here and I have to say I was pleasantly surprised. We were initially a little disappointed as we had hopped for a sea view but the room was perfectly fine with a pool view the only downside was the bedroom was over the kitchen of nicos which was noisy extractor fans etc. The plusses : location is so accessible to the beach the strip shops restaurants. There's a well stocked supermarket across the street. Free WI Fi Regular cleaning and linen changes Friendly staff Reasonably priced pool bar Mosquito nets on doors and windows, ceiling fans (no aircon, but most don't even have fans) Iron and hairdryer Modern bathrooms Good value for money Thoroughly enjoyed our holiday, would stay again

chloe halpin

Fantastic modern apartments, great location! We went for my boyfriends birthday and they noticed by his passport, left a card and champagne in the apartment. Can’t recommend this place enough!

Adrian Fehily

Nice place to stay great location, the rooms could do with some upgrades as some the stuff is very old. down side with the pool is everyone puts towels on the beds before anyone gets a chance to use any plus wasn't fair on others

Christine O'Brien-Dobbs

We love it here, our first visit but won't be our last.. Apartments are bright, clean and very spacious, such a quiet complex yet just a couple of minutes walk to promenade and strip with so many restaurants and bars to choose from, definitely booking a return visit for next year, nicos restaurant is part of the complex, and a must visit when you stay, also the pool bar for the breakfast

Gareth Richardson

amazing location, the rooms are basic and very functional. there is supermarket across the road and very reasonable priced restaurant attached to the hotel. the staff are polite enough and helpful. pool good with all day sun and a pool bar with sports channels on. in short affordable, located very well

Megan Laverty

Brilliant place to stay, apartments clean, staff brilliant. Location is superb, in a quiet area, but only a few minutes walk to the front. Hope to return again soon

Carol Shakespeare

Go here 2-3 times a year. Well friendly more like family. Apartments spotless staff can't do enough for you. Absolutely love going here never want leave. Looking forward going back in December. Carol.x

Casey Walker

Lovely Budget Apartments We stayed at Apartamentos Livvo Oasis from Wednesday 5th June - Wednesday 12th June. We stayed as a family of 3; myself, my partner and our 1 year old daughter. Initially, it was just me and my partner due to come, but we added our 1 year old to the booking later on. The staff were happy to accommodate her, free of charge with a cot in our room on arrival. We arrived with no air con, and my partner enquired about this at reception. Unfortunately, silly me didn't choose the superior room. So if you're like me, and are not very good at reading, there are two options of rooms: • Standard Apartment - no air conditioning • Superior Apartment - with air conditioning. Although we had no air conditioning, we rented a fan for €20 euros, and this was fine for our stay in June. It was roughly 26-28C during the holiday. The apartment was well equipped, especially the kitchen; cutlery, plates, cups, pans, toaster, coffee machine, fridge-freezer & kettle. You can rent a microwave, an iron and ironing board. The room and the entire hotel is equipped with Wi-Fi. You can choose the free option which is up to 1Mbs or a Premium Wi-Fi of €1 per day. This is higher speeds than the free WiFi. I had no issue with the free Wi-Fi. The cleaners come and clean your room five times a week. They do not clean on Monday's or Friday's. Bedding is changed once a week and towels twice a week. The cleaners are very friendly, and they do a geeat job; the apartment was spotlessly clean. Our first night, my partner and I only had one pillow each, which wasn't enough for us, and we had a bit of back ache in the morning. We requested an extra pillow each, which was provided free of charge. The bed is two singles pushed together to make a super king bed. The bed is firm but comfy. The hotel and bedroom is relatively quiet. We only had issues with the apartment above us. They kept coming back at roughly 1-2am and they were banging furniture around and slamming doors. It did wake us up but this is not the hotels fault. With the hotel having 55 apartments, it is a relatively quiet place overall. This is perfect for us, as we do not like overcrowded, busy hotels. I have seen reviews about the pool being overcrowded and there is a fight for sun beds, but we didn't have this problem at all during our stay. We turned up to the pool midday on several ocassions. We did, however, visit in an off peak time. Although the hotel does cater for young children, we do feel like this hotel is more suited to groups of friends and couples aged anywhere between 20-60. We only saw a couple of other children at the hotel during our stay, and the main atmosphere was couples and friends here to have a few drinks, have a good time and soak up some sun. The saltwater pool area is deep, and shallow area was nice enough for our toddler, but it wasn't shallow enough for her to stand, or for me to swim comfortable with her. This is not a complaint of ours, as we initially booked as a couple, but more of a recommendation for prospective holiday makers. The pool bar serves drinks and food. My partner disliked the full English, but the pizza was nice enough. We didn't each much at the pool bar, as we mainly prepared food in our kitchenette. The drinks at the bar were nice and refreshing. The only big gripe we had and hence we have knocked it down a star, was the pool was freezing cold, and it was a struggle to be in the pool. I would have loved to take our daughter in the pool more, but she made it clear that she was cold everytime we took her in. There were quite a few complaints by other holiday makers too, and the pool wasn't used much for this reason. I could understand during colder months, but as we were staying in June with days hitting almost 30C, I think the pool needed to be warmer. We spent a couple of days down on the beach, and we found the sea was warmer than the pool.. Overall, I would say these are great budget apartments to stay at. We enjoyed our first holiday abroad as a family.

Jane Harrison

Only a short 3 night stay but was good for location. Word of warning though…..the pool is freezing 🥶🥶🥶

Neil Broadhurst

We have spent a vacation here for a second time. The Livvo Apartments comprises of a large number of bright, airy apartments on the ground and first floor. The ones on the first floor are reached by outdoor, spiral stairs. The apartments are relatively well equipped with fridge, electric hob and shower. There is a large swimming pool with a smaller, shallow part for children. There are nice ornamental gardens and there is a bar serving drinks and snack meals.  BBQ area and a selection of books available. Free WiFi is available and I'm glad to say the need to log in every time you return or when you switch your phone etc on has been resolved. The rooms are cleaned on a near daily basis and all the staff are all pleasant and a special mention must go to Rosa who is especially cheerful. Overall Livvo Apartments offer GREAT value. Thoroughly recommended.

Dach101

Great location for old town and only around 10 minute walk to the strip. You can walk down to old Town in 2 minutes. Loads of food /bars to choose from. Apartments were basic, no AC, fans were installed. Room was clean enough and the staff did a great job of cleaning. The place is showing it's age a bit, but it is ok for the price. Pool was good, some wear and team and a queue for the loungers. We were in the third tier, so had to climb around 65 steps from the road to get back. I got fitter! but it might not suit anyone who can't climb. Would recommend a terrace not balcony if you can get it, even though people can walk past, during the day you get the shade of the balcony above you.

Amanda Langan

Exceptionally clean, and wonderful views but dated decor. With faded apartment pictures, original clean 80's curtains, mismatched furniture including old dresser, oversized electrical equipment for tiny kitchen units and painted or badly applied silicone patched bathtubs with shower curtain. Functional but needs modernisation throughout. The pool tiles definitely needs attention. I only used the pool once (for core temperature relief from the 37°C heat) during my fortnightly stay due to uneven cement surrounding the pool and the tens of reviews on various websites about the missing, broken and jagged mosaic pool floor tiles.

Ciara O sullivan

DO NOT GO. We travelled over for a 5 day holiday only to be given a room filthy with dirt, stained couches, boiler room left open with a load of dead cockroaches. To be then given another room, which was no better. Chairs were ripped and broken, door frame was broken could not close door properly. Tiles in pool were damaged. Overall, one if the worst hotels I have come across. Staff gave no remorse to the situation did not try to resolve situation at all. Ended up having to leave the complex with no accommodation to go to. Absolutely ruined our holiday and would hate to have this happen to anybody else. Please we weary if looking to book with this hotel.

Jamie Walsh

Absolutely disgusting apartments. Would not recommend they are riddled. Dead cockroaches , stains and hairs on couch. Stains all over the floor and walls and a musty smell throughout the apartment. Didn’t even last 10 minutes in there had to get a different hotel. DONT be fooled by pictures online they look nothing like it

Fiz Waz

This area beautiful be good spot of central / activities Hotel is poor because not well clean and need update deep clean n recovery repairs at all. swimming pool is mould as tiles are loads fall over everywhere made the mouldy. Also my kids not happy with fun pool as not allow inflatable in main pool. Only small kids pool allow. Look stuipted! But hotel staff/mangers are very friendly and respect. So lovely. Disappointed hotel’s not great clean/updated. All incluivse are great but not excellent foods for lunch / dinner. Taste likely low. Pool floors need clean by every days with after pool by evening as some most dirty by floors

yasmin gough

We stayed here earlier this year and thought it was great! We stayed serenity side which was so relaxing. Breakfast was fabulous with everything you could think of to eat for breakfast time. Staff were always helpful and friendly and were there to help if needed. We had such a lovely time at the hotel we are back again in November! This time trying out the other side of the hotel! We travel a lot throughout the year and this hotel really does stand out, being adult only, peaceful and good food and lovely staff. Very clean, cleaners were always cleaning around the hotel it was spotless. Well done

Maria Corless

Just back from a fabulous week at Siroco. Everything was amazing. The hotel was spotless. The staff never stop and are so friendly & attentive. It was my husband’s birthday & our first wedding anniversary while we were there and the staff went out of their way to make us feel special. The breakfast was fab. We never go back to the same place twice but this time we’ll make an exception. We can’t wait to return to Siroco.

Senga McBurney

Very nice hotel, we were in the Serenity apartments. Apartment very clean but could do with a bit of updating. We were on a bed and breakfast basis and breakfast was very good, lots to choose from. Snacks and drinks from pool bar were great and very reasonably priced. We had dinner 2 nights and we weren't impressed, food very bland and not a lot of hot food to choose from. All and all a good stay and would recommend if looking for Adult only accommodation

Darren Mccormac

Recently back from a 9 night stay at Sciroco, very impressed for the cost. Staff were great, the hotel was very clean and the pool areas clean. We upgraded to Serenity (highly recommended if available). Breakfast was good with a decent selection, we ate out in evening so can't comment on evening meal. Even in the peak season, we had no issues getting a sunbed, but we had our own on poolside terrace, the beds under the umbrellas (fixed in place) went fast, but we saw beds available throughout the day. The hotel has a strict rule on no towels on sunbeds before 10am unless your lying on them I guess. The main pool looked a lot busier with activities. Overall, we had a great break, and would recommend this hotel, but Serenity upgrade would be a must for us in high season.

Lyn Bostock

It is a beautiful place to stay. The rooms were spacious and reasonably well equipped, though a little lacking on storage in the bedroom. We were in the self-catering, Serenity, side of the hotel, which definitely lived up to its name. The room was situated facing the pool and came with its own terrace, complete with sun loungers. There is a hotel dining room, which the self-catering guests can use on a pay as you eat basis,and the all you can eat buffet style food is delicious. The hotel is slightly out of the main Costa Teguise centre, but it's an easy 10-minute walk up there, and there are plenty of little places on the way up there. If you don't want to do the longer walk,there is a smaller square, only 5 minutes away from the hotel, La Cucharas,which has plenty of places to eat and shop. The staff were lovely and really helpful ,nothing was too much trouble for them, and the place is immaculately clean. Definitely one of the nicest places I've ever stayed.

Zina Williams

We've just had a week's holiday here and it's been lovely. The rooms are adequate,we just use it as a base really. Only criticism is that we were in room 310 which is right by the front gate. Hence,there was no privacy with people/staff to-ing and froing all day and the walkway to the pool is right outside the bedroom window so could be noisy if you like your window open at night. It's a 10/15 minute walk to the harbour and restaurants which is quite steep so can be taxing,in heat,if you're getting on in years!! Don't think I would stay here again tbh,but saying that,the staff are lovely.

Jamie Marsden

First time here, arrived late. They had some bags of food for us. ( nice touch). Rooms great, had 2 studios loads of space, tea and coffee, flat screen TV. Hotel is 5- 10 min walk from everything, ignore "heart attack" hill, says more about the bone idle. Been impressed with this place. Food is very good.

Daniel Pacey

Brilliant hotel staff are very helpful and do what the can for you while you are staying there. Brilliant facilities. We upgraded to a 2 room apartment and the apartment was massive and well worth the extra money. I cant comment on the food as we didn't eat in the hotel. The location isn't the best right at the top of a BIG hill and about a 10-15 minute walk to the main strip if you want to walk if you don't there is a taxi rank right outside the main doors with them coming quit regularly and only costing around €3 to the strip . There are also a few bar and restaurants on the BIG hill near the hotel and also a supermarket right near the hotel with everything you could need. I will definitely recommend this hotel and would go back again.

Haydn Harris

Spent an expensive night here this week after my 'not so easy jet' airline cancelled our flight at the last minute and insisted we must book a 3 star hotel. No working air con in either room and no other rooms available. When I reported that the air-con was not working I got a sympathetic shrug from the nice girl on the reception and advised to open the windows and doors. To be fair, the next morning when checking out there was workmen including an air-conditioning engineer running about the place so looks like the air con issue was more widespread then just our rooms so I wish they had advertised that to us that they had issues. So hopefully for the next poor souls to go there may be not so hot in the rooms. The rooms are tired and basic but the beds comfortable. Overall not very clean with someone else's hair and litter still on the floor in our room. I would not stay again and had I known about the air con issue would not have gone there at all. Did not eat there so cannot judge that and the late night entertainment went on till about 1am was overly loud and an out of tune poor quality singer which is fine if you like low ball cabaret but not for us. For the price we paid (£150 plus per night per room), not worth it even as a same day booking. I am sure it is much cheaper as a package holiday. It probably is a 3 star hotel as seems to have the appropriate functions but that does not always mean nice environment.

David Berry

Where to start the staff at this hotel are very unhelpful at best. The man on reception was so not helpful almost rude, The room was big bathroom was nice but my god the nose from the road was like living in a town. Coaches , buses, lorrys and cars going up & down 24/7 . The pool doesn't open till 10am and then the bar was supposed to open at 10.30 good luck maybe 10.55 if your lucky.

Gemma Chapman

Great hotel with a warm and friendly welcome and amazing staff, chatty but not in your face and really helpful. We didn't eat here but the food being served looked really good. A nice 10 minute walk to the main front or on the other direction to the old harbour. The room was spacious and clean with lots of hot water and a good shower, basic cooking facilities (who cares!) but plenty of mugs, plates etc and most importantly a cork screw. Bottle of water in the fridge was a nice touch. Lovely place to hang out in evening with a few drinks, very reasonable prices. Lots of places to relax and change if you are waiting for your pick up after checkout. Tip....if you want a quieter room away from the outside bar as for a room in the rear block. Beautiful outdoor areas with flowers and trees, very well kept.

Patricia Malpass

Fabulous hotel. Great position for the strip or the old town. We have stayed there twice this year and cannot fault it. The rooms are lovely and well supplied for anyone self catering. Everywhere is so clean. We saw our cleaner most days during our 10 day visits, even if it was just with fresh towells. Both pool areas lovely. We have eaten at the hotel both breakfast and dinner, and the food was very nice. Staff very friendly and go beyond to try and help in any way they can. I had a fall during our visit last week, not at the hotel ,but coming back from the strip. Not only did they offer to arrange transport to see a doctor but provided me with crutches so that I was able to enjoy the rest of my holiday. I would not hesitate to recommend this hotel. We are already looking to book again for next year.

Ged Robb

What a lovely apartment complex equally distant from the very lively sea front with all its bouncing bars and great restaurants to the harbour area with a more relaxed feel. The apartments are clean, and most have been modernised recently. The pool area is lovely and we didn't have an issue getting a sunbed (contrary to some reports). Reception staff are great. Housekeeping are fantastic with ready smiles and greetings every time you met one of them. Poolside bar area is clean and the staff are great. We will be back.

martin bill

Nice apartments but very dated and in need of refurbishment. (Looks like some rooms were refurbished), safe available in room at €2 a day. Flooring damaged, marks on walls, mould in shower, sink cracked, fridge freezer dirty and damaged in areas, cupboards in kitchen damaged, TV didn't work until I fixed aerial. Rubbish under the bed, shaver left on a shelf, dirty and dusty fan, housekeeping not great. Fans in the rooms very good better than aircon. 3 clean pools very cold though with life guards, not big but not busy either. There are no issues with sun loungers and signs saying no reserving but this did happen not sure if they'd remove towels in busy times. Pool bar & restaurant available with good prices, polite staff and good range. Breakfast, dinner & evening meal available at a cost, not expensive. Wednesday unlimited BBQ €15 very good. Reception staff polite and attentive. Gym available. No availability of rooms for late check out but booked shower room which was adequate for change on last day, available locked cases room after check out. Location approx 10-15 minutes walk but down 100 steps (there is a ramp). Taxis readily available for return of required.

Therese Cahill

The apartment was so clean, the staff were brilliant. The grounds and pools were well maintained. The food was very reasonably priced, the service from the bar, restaurants including the poolside was very tasty and plentiful. Really enjoyed our stay here. The hotel is a short walk from the beach, shops and the main front.

Anna

Fantastic stay, the rooms were clean and spotless, beds were comfortable. Easy 10 minutes to get to the main bars and shops walking. Food at Hyde park lane was reasonable priced, lots of variety at breakfast and at dinner.We loved breakfast. Pools were clean, we preferred the smaller pool. (Only gripe was the reserving sunbed situation, put your towel out all day and use hardly every. One day no sun beds so kept walking back to room to sunbathe on terrace) Little shop on site not bad pricing. Staff always friendly and helpful from front of house to the cleaners and grounds people. Lovely gardens to walk round. Just a lovely experience and hope to visit again one day.

Jo Bunker

We were so disappointed with the accommodation here. They describe their units as having Air Conditioning. They do not. When we complained, they explained that they have 'clima control'. It is NOT AirConditioning. It is a noisy roaring unit that blows all day to make the unit marginally cooler than outside. This is clearly an issue with guest complaints, as they showed up at our unit with a temperature gun (!) pointing it at the sofa, floor, etc (as we stood there sweating) insisting our unit was very cool. Also, they don't 'allow' umbrellas on the terraces of the apartments either. So if you want to sit outside on our own terrace, you sit in the sun burning. Otherwise, you go to the pool, which does have umbrellas, but plays loud music all day. In addition, the floor of our unit was filthy on arrival. It was mopped the next day when we complained, but you expect a unit to be clean when you arrive. On the positive side, the staff here are extremely friendly and very helpful, and the breakfast and dinners were excellent. But the lack of air conditioning and an option of shade on the terrace really lets HPL down badly.

Nick Angela Charlie Demery

Absolutely awesome place. The pools are clean and well maintained. The restaurant staff are welcoming,friendly and helpful and the food is very good. The housekeeping staff replace towels and make the beds every other day. It's a 15 min walk to the seafront with all the bars and restaurants inc a couple of Spar shops. Only 10mins on our shuttle from the airport.

David M

Highly recommended hotel. The accommodation was clean,spacious and serviced regularly. The food was so good in the restaurant. The staff here were wonderful. They were so professional, kind and helpful. Leticia, Eva and all their amazing colleagues helped make our already great family holiday so so much better.🇮🇪🇪🇸

Simon Kimpton

Great villas, ours had a personal pool so never used communal ones, though they looked fine. Restaraunt has lovely food and drink, though you will find cheaper down on the seafront which is a ten minute stroll from the complex. Our villa was smart and comfortable. It has its issues, like broken gate, faulty hair dryer & leaky washing machine. But the staff were quick to respond & repair any issues. Highly recommended.

Corey Hughes

nice, quiet hotel. Rooms were tidy and cleaned every 2 days. All staff were a joy, particularly bar staff. Drinks on the all inclusive were of a wide range and tasted as you’d expect. only slight let down was the limited range of food at the hotel, although the quality of the food wasn’t awful. quite far walking to the main part of PDC but very accessible with a taxi only taking 5 or so minutes. The area surrounding is very hilly so not ideal for people who have mobility issues. overall, a good experience with only the food slightly knocking the score. Would recommend.

Sharon Salisbury

Room was clean and adequate for what we needed went all-inclusive food was good they had a good variety each meal time. Drinks where good, Staff where helpful and friendly. Pool area was clean and tidy. Nice walk to the bars and restaurants. All in all decent place would go back 👍

linda dunne

this was our second stay and we loved our second stay at this lovely apartments staff were so nice, couldn't do enough for us. Jose on the desk is so nice and helpful. Bobby in the bar is such a gentleman, helpful and kind with the best smile, he would just make your day. I just wish it was closer to the strip. but taxi is easy to get. rooms could do with an update but very clean We will be back

Lauren McMillan

The staff were extremely friendly and welcoming. It’s really easy to book a taxi as you just ask at reception and it comes within minutes. The pool is lovely and deep as well as quite cold which is perfect for the heat. Food was edible but nothing spectacular. Our room was not the room shown in the photos and were were at the back of the hotel on the ground floor, we expected an apartment but were given a bedroom/bathroom. We had several cockroaches enter our room which is to be expected for ground floor however our room absolutely stank when we arrived and didn’t stop smelling until it was cleaned again after two days and quickly returned later that evening, we think it may have been the drains. The pool and pool area was lovely but definitely not enough sun bed for everyone and no umbrellas. There is no aircon and we had to pay €20 euro to use the safe plus a €10 deposit. The location is very hilly and about a 20 minute walk away from the nearest beach. All in all we had a lovely time and could not fault the staff at all but the bedroom did let it down in the end, however we would consider staying here again purely because the pool area and staff were lovely and for the price it’s definitely worth a visit. Alex and Jesus were very welcoming and helpful. We were able to leave our luggage and have somewhere to stay even after check out whilst waiting for transfers with the offer of continuing the all inclusive for 10€.

Vera Hull.

I’d never gone alone on holiday before. Staying here was so much fun. The staff were - all AMAZING. So helpful and friendly. The room was perfect. The food was Amazing. Really enjoyed the variety of options everyday. Can’t fault it. Would stay again.

Jack Eckardt

Good value for money hotel. Enjoyed the All inclusive buffet, food changed and was tasty. Two pools is a bonus. Downside was air cons not on during off peak season (wasn't clear when booking), the gym was shut permanently (likely to be open during summer) and the front desk staff are not super friendly. But overall good stay, in November.

MrDAZASTER

Staff and rooms fine, breakfast is the same most days, with ques for toast. Pools fine even thou folks had towels out before it opened. If you have rooms 425 426 325 326 you can't open your bedroom window without the noise( entertainment) goingnon past 11pm then the smokers hang outside this area, with some liking a noisy chat before heading away. The fault really for the money are the above mentioned rooms, everything else was fine.

Arjun Greig

I stayed at this place way back in July 2007 when I was only 9 with family. So writing this review and giving it a rating is really out of sentiment, since there will no doubt have been changes over the years. Based on my memory, I remember this place being a very good place to stay for both adults and kids. The breakfast buffets were always very good. The room was pretty standard with a ground floor balcony overlooking C.Tomillo (street name) towards the beach. The swimming pool was also fun with a bridge crossing over it. I hope this place is still doing well.

Rebecca Rasmussen

Having read some reviews before our arrival, I was a little worried about what type of experience we would have. I can't fault it, I'm pleased to say. I had requested that due to reduced mobility if possible that I didn't have to walk up steps to my room, this request was honoured by putting me in a lovely apartment, with no steps & close to the pool, restaurant & bar, I couldn't have asked for more. I thoroughly enjoyed the food. They had so much choice & were always replenishing it. We stayed by the quieter pool which was lovely & there were always plenty of sunbeds. The only negative for me was the 3 cats I saw wandering around, but apart from that, my experience at Livvo Morromar was a good one & I would happily go back & hope to do so soon.

Chloe Brett

The hotel overall was not bad, when we arrived it was obviously quite hot overnight and we had asked the reception staff about the air con the next day. We were informed they did not have aircon switched on , we had two aircon units in the apartment and due to the size of the apartment it was mostly very hot in there overnight which could be quite uncomfortable. It also states on the holiday information pack that you get free Wi-Fi in your apartment however it is only in the main reception area, we just decided to pay for the Wi-Fi for during the nights to watch films etc which to be honest wasn’t a bad price but should not state that it is included really! So be aware of this! If you are not a fan of cats be aware, there are stray cats everywhere,personally I love cats so this was no issue for me but they are around the pool areas and near reception. The locals do feed them so they do not need to be feed! Most are very friendly and did have a cat follow us into the apartment 🙂 In our apartment on the balcony there was a big infestation of small white bugs that unfortunately got onto our clothes when we were drying them outside, these did end up coming in the apartment by the end of the week. They seem completely harmless but they stick in the cracks of the balcony, which may be normal around this area? Other than that the apartment is great, it has two pools ,one can be quieter than the other and a lot of people have abandoned their floats so there is a choice of them to use! There is music down by one of the pools and a food and drink bar open during the day, they have activities on throughout the week, lunch and nighttime. The all inclusive side of things is great, unlimited drinks and a good selection of food. However the food can sometimes be hit and miss and there isn’t always something you may like but this is always down to personal preference ! During the week we visited the local zoo which was amazing they provide free travel back and forward from your apartment, there are bikes down near the beach that you can hire, I would recommend going for the cheaper ones as they are €20 for the whole day! you can follow the bike paths up and down the strip for more shops and better views! We also visited Puerto del Calero, it’s a small town you can visit via boat taxi. It is a lovely place to go and visit and the staff on the boat taxi are very friendly! Room service visits pretty much every day and always changes all towels and gives the apartment a good clean. I will say that the coach driver Cedric for jet 2 who picks up and drops off at the airport, was not welcoming both times we met him. He was rude to myself when he could not understand me and on the way back to the airport a group of people were waiting for a coach back to the airport, a lady had placed her bag on the coach and he had thrown it back off and shouted” WAIT” just very unpleasant! Overall it is a good hotel to stay at, next time we visit for personal preference we will likely go closer to the beach as there is a hotel directly next to it but for a five minute walk down to the beach you can hardly complain, overall brilliant holiday and we will be sure to return!!

Liam OSullivan

Perfect location directly on the square. Was quiet October. Rooms large little dated with dark wool but quiet and cool. On site bar with fantastic bar lady Carmine? Breakfast and evening meal available but I didn't try. Nice looking planting and a large library.

Sumar X

Trying to be positive but difficult . The apartments could be described as 'Traditional ' but in reality are dirty and grotty. There are no lifts so if you have a mobiity problem you will struggle. We had previously requested a ground floor apartment due to partner's difficulty but on arrival told there was none available for 5 days. Apartment given was on the 1st floor, so 3 flights of stairs. No help with cases, partner had to bum shuffle up the steps. Very upsetting and dangerous should thee have been need to evacuate. Due to this and other issues of this place we moved to a different hotel after 2 days so we could enjoy the rest of our holiday. Usually love jet2 but they were no help whatsoever on this occasion.

DAVID GRIFFITHS

Rooms very dark, otherwise fit for purpose. It is not the biggest selection of food, but we have said that isn't a bad thing. Food is good for what is on offer. I'm not impressed that drinks ( tea and coffee) are extra at evening meal. Grounds tidy. Kids with huge inflatables should be banned from lower pool as there are two others. Otherwise, it's better than expected. Would we stay again? Yes, definitely.

John Siddley

Lovely large complexe, with 3 separate pool areas although we only used the one nearest to the block we were staying in. Lovely restaurant with buffet style so you can pick and choose what you want with the menu being in reception in the morning so you can plan accordingly. 10 min walk from 2 beaches, and a stones throw away from shops and restaurants. Whilst there is 2 wheel chair ramps at the entrance one to get up the main entrance steps and one to get into the reception, I didn't see any access in the mansion side of the complex, with stairs from the poolside up to the rooms, and access to the restaurant being by stairs.

etim1888

Great location, close to the resort centre, rooms could do with a bit of a revamp and no aircon so can get a bit warm. Great shared facilities with the Nazaret apartamentos. Safes free in the rooms, which is handy. Large 10kg washing machine and dryer available for use in the tunnel area between the two apartment blocks for €4 as are lockable left luggage lockers. Showers are available in the tunnel too to use before heading home.

Jennifer Butler

We had a week stay here in Oct and the hotel itself was really lovely and immaculately clean. Rooms are a good size my only downside was no air con, you are given a fan but one fan for a kitchen, living area and bedroom would not touch the sides in the hotter months we just about found it okay an could sleep. The staff are amazing so friendly and amazing with children, my little boy took a real liking to Dora and he loved their nightly mini disco they also have a kids club but he was too young to leave this year. Location fabulous stone throw from a supermarket, beach, playground and lots of bars and restaurants. Overall really pleased

Hayley Bohan-Lewis

I am absolutely baffled by the 5 star reviews of this hotel! We arrived and our first room had a leaking shower, and a terrible smell in the main area which we had to report three times before they moved our room, the room we moved into had a condom wrapper next to the bed, not sure how it was missed but my 9 year old spotted it immediately, cue lots of questions. The mattresses are clearly very old as it's like sleeping in a hammock. The new room had broken fans, lack of balcony chairs for a family of four, old tatty chairs, a kettle that I wouldn't dare attempt to use. Everything is dated and damaged, cigarette burns in the sun loungers etc. My daughter scalded her arm on the shower handle from leaning against it, a week later it still hasn't healed fully. I spoke to reception as I was concerned other children of that height could have a similar or worse acident, but I was told it is logical for it to be hot. I think there should be protection or at least a warning sign. They were completely apathetic as she hadn't needed to go to hospital, luckily I had been able to give first aid myself! Breakfast is very basic, and although I found it hard to face each morning, I can't fault it for the kids as they loved the selection. We did buy some overpriced pizzas from the pool snack bar, do not recommend eating from here! The pools are absolutely freezing, from what I've read at least one of them should have been heated but this is not the case. The irony of it being too hot for the hotel to heat the pools but not hot enough to provide air con as standard is not lost on me! The best thing about the hotel is by far the entertainment team, they work really hard and the kids adore them. They are probably the reason the hotel gets great reviews. I also can't fault the location, very close to everything. My issues here are not with the staff, as most of them work really hard and are polite. I think management is the problem, it looks like they have left the day to day running of everything to the entertainment team. It is clear this hotel is not investing in updating the rooms or equipment quickly enough. They don't take health and safety seriously, as also saw lots of children slip over by the pools and it is ignored even when they are very obviously hurt. I understand this is an affordable hotel so expected it to be basic, but I have still spent a substantial amount to holiday here, and it is poor in contrast to other hotels we have stayed in for less money.

Samantha Jane

Staff were lovely and couldn't fault them ! So polite and happy to help. I only had bed and breakfast, which i was very happy with (wasn't too much) The location of the hotel is pretty perfect as well, right next to shops and the beach :) This would be a great hotel for kids as the entertainment looked pretty good for them Only downsides really were - The rooms shower leaked horrendously, you can't even angle it away to stop it (the pressure on the shower is incredible, though !) - The WiFi really is poor and it cuts you off constantly - Also randomly the pool seems to close at 7 and doesn't reopen till 10, I haven't had this at another hotel so thought it was a bit odd (as the hotel was so close to the beach this didn't really bother me to much personally) Overall, it was a nice hotel, basic but nice :) very clean as well

Boglárka Lakatos

We had an amazing time here, the hotel itself is very very clean, and every staff member is very nice. Special thanks to Jose Manuel, Vanessa and Ainhoa from the restaurant who are extremly professional at their job. I think the food was outstanding for a buffet, it was very nice quality, I have tried 6 different hotels buffet’s food on this island and this buffet was the best by far. We have spent the days outside since we rented a car, but we saw the animator girls every day are doing a wonderful job.

Gill Brummitt

Great hotel. Food top class. Only downside is no lift where we were. And no air-conditioning. But a fan in the room. Rooms are large. So over all great place to be.

Julie O'Sullivan

Would not return again and wouldn't recommend anyone to stay here. Just returned. Cleaning very poor and general upkeep is of low standard. The staff at reception were so rude. Wouldn't hurt to smile and make people feel welcome. On our last day trees were being cut by the pool area as people were trying to relax and there was twigs ,dirt and dust everywhere. There were also alot of cockroaches for my liking around the area. We will definitely not be returning.

Charles Lynch

A Very well run place. Our 1st apartment was definitely not to our liking. It was large enough and.a big outside area but fully enclosed, we felt hemmed in. Next door fan was extremely noisy. Moved to a new room after noon and and location and view were perfect. Cleaning and laundry etc... was 5 days out of 7. Brilliant 👏. As it was 3 weeks, a washing machine was missed. Regarding calling the Room Superier. We and others totally challenge that. Sure its large enough, reasonable designed but in much need of a refurbishment. The location is perfect, the swimming 🏊‍♀️ pool x 2 are brilliant 👏. We'll maintain. 2 life guards applied the rules. However if you have young children, no beach balls or lilos allowed. This is not the place to be. Life guards only applying the rules but no come or go. Very strict, for a safety reason I assume. Supervised Kids loosing out. Pool area spotless. Hosed down every night. SunBeds as well. Lovely kept gardens. Staff very helpful. Everything was outdated but functioned as designed in the apartment Yes, we would go back.

Diane Wainwright

Great apartments, really big and the 2 beds have 2 large bathrooms with showers. Can be steep with steps and ramps if mobility is an issue. Location is great as close to the strip, shopping centre and only 5 to 10 mins from old town for a change of scenery.

Sarah Leonard

Towels on the sunloungers at midnight is not acceptable so I threw them off. Manager wasn't interested and was very rude. To top it off I slept with a mouse for 2 weeks. Then I asked to keep the room on I was told to go back at 8.30 the following morning then I was told 10 o'clock. They then said no, luckily I had lovely neighbours who minded our cases. Went back at 5 to pick our cases up and there was nobody in the apartment still so didn't see what the issue was as you can only keep the room on for 2hr at 25 euro a pop. Puerto del carmen is gorgeous and I will be going back but not to the Labranda.

Chloe Astill

Pros - Amazing location, house keeping came nearly everyday, lovely and clean pool area, specious apartment Cons - ‘air con’ was shocking, didn’t blow cold air, the only setting that worked was the fan which just blew warm air round the room. We had someone come and look at it twice and they said it was working when it wasn’t. Could do with a fan in the bedroom. Air con unit looks very old. No bowls in room? Asked at reception and they said they don’t have any? Had to eat cereal out a pan. Balcony area needs a good clean, makes your feet really dirty, don’t think it’s ever been washed. - just a heads up you need to send a screen shot showing you have booked the hotel when you get to reception through an email they provide. Don’t know why they can’t just search your name up?

Bogdan C

Very nice rooms, very kind and efficient cleaning staff. Personnel at the restaurant are very kind and friendly. Breakfast and dinner are really good and with much choice. Reception staff: some are nice and friendly, others tend to be impolite and even rude with no clear reason (even for answering simple questions). It is a pity because the rest of the experience deserves 5 stars.

M. Emilia

We have just returned from Areciffe, Lancelot Hotel. This is the second year that we have decided to pick this hotel. Rooms are nice and clean; pick one with sea view, and you will not regret it. Breakfast is different every day with loads of different dishes to pick from. Staff is very helpful and professional. The only thing that I will recommend will be a toilet brush at the toilet, and, maybe, a kettle with some tea and coffee. AC worked smoothly, same as tv with a couple of channels to pick. The from street was renovated, and now is accessible only for pedestrians and bicycles. Definitely will return.

Laura

Our favourite hotel we have ever stayed in! Amazing location right on the beach front. The rooftop pool was fabulous, and usually pretty quiet, we always had our choice of sun lounger and sometimes we were the only people up there! Also the cocktails were excellent. It's a quick 10 minute taxi ride from the airport and you're within walking distance to restaurants and shops. There's a convenience store 2 minutes away and we walked about 15/20minutes most nights to a harbour area (Charco de San Ginés / Bahía de Arrecife) to have dinner. The staff were always pleasant and friendly. The biggest highlight of this hotel was how spotlessly clean it was!! Everyday the cleaners came in and made our room look brand new, even sweeping the sand of our balcony. We were so impressed with how well kept and clean this whole hotel was. The view from our balcony way stunning and I loved falling asleep to the sound of the waves. We also appreciated that they held our luggage for us after check-out on our last day so we could go out and explore, they have a seating area towards the back of reception and some toilets which were handy. I'd would love to see them put allergen notices up for their breakfast items and it would be great to see some more vegan options. But they did have a good selection of non-dairy milk which was great for coffees. We will absolutely be back for another stay here.

Gábor B

Central location on Reducto Beach Amazing service, super front office staff, great breakfast staff. Clean, nice, rooms. We spent 7 nights there. Our room was on the 5th floor with a balcony facing the Beach. Overall, nice place with quality service and excellent bed.

Khaled / Ibrahim خالد / ابراهيم

Nice hotel with a great Seaview , is good that they have a swimming pool at top of the hotel

lauren Manojlovic

Stayed for 2 weeks and it was absolutely lovely.. Rooms were always clean, location was perfect, just a walk away from all the restaurants and shops. Had a problem with the water and it was sorted within the hour, anything we needed help with, someone was there to show us. The Pools are close to all the rooms and there's even a snack bar if you fancy buying food there and staying round the pool for the day. Beach is on the front, which is a 5 minute walk and a park for the kids. These Bungalows aren't modern, but they don't need to be, they are perfect and don't need changing. Maybe a little paint in places, but otherwise great. We will definitely be coming back here to stay! It was worth every penny and my little big loved it.

Philippe Godfrin

We recently stayed at Apartamentos LIVVO Las Gaviotas in Block 8 and were truly impressed. The location is ideal—close to everything you need, yet peaceful enough for a relaxing holiday. The cleanliness of the apartment was top-notch, and the staff at reception were incredibly friendly and accommodating, always going the extra mile to make us feel welcome. All amenities were exactly as described, contributing to a comfortable and hassle-free experience. Considering the excellent service, location, and quality of the accommodation, it’s a fantastic value for money. We wholeheartedly recommend this place to anyone looking for a delightful stay!

Ashton Allan

Absolutely brilliant hotel! Started here a few years ago and our room was lovely and spacious with a great view. The block we were staying in had a poolside cafe and was surrounded by beautiful palm trees that towered over us, giving the whole place a great atmosphere. The staff were all very friendly and willing to help if anything was wrong, as well as consistently making sure the whole hotel was spotless, cleaning rooms every few days or so. The hotel is extremely close to arrecife airport and we were able to take a taxi to our block within minutes of landing. The hotel is also situated right on the beachfront, giving us great access to the beach and the endless rows of restaurants along the coast. It was an absolutely amazing trip and I would absolutely go again!

Carl Bishop

Great place to stay. Out of the main town enough for peace and quiet but a 40min (flat) walk along the beach to town or a 10min bus ride for countless bars, restaurants and atmosphere. Staff were great. Hire your car from reception and they'll sort it out for you within the hour if before 1pm. Couldn't be any easier. Loads of bars and choices to eat in the complex too. 2min to the beach. What more can you ask?😎

Shayzad Shaikh

I stayed in this property last week (June 2024). The property is amazing and cozy. The staff is super friendly and love to help their guests. Rooms were very clean and the apartment was very spacious. Location is amazing too and very close to the beach. Taxi station is like 2 mins walking from the hotel. Overall I loved my stay at this property. Staff is very kind too, I had a late flight to catch after my checkout at 12 pm, They allowed me to store my luggage and also allowed me to shower while leaving the hotel later.

Kelly Angus

Great size apartments. Excellent view from apartment. Great location. Friendly and helpful staff. Pool was not very clean on the bottom and never saw anyone monitoring water quality hence not used. May benefit from a little background music around pool area but this is my preference. Cleaning could have been better. We had an issue with cockroaches in our kitchen area however reported twice and both times received prompt response and action.

K H

Quiet apartment, 2 bedroom (45). Quite spacious. 3 balconies, 2 with sea views. Could have been cleaner, otherwise nice enough. Good kitchenette, 4 ring induction and a full size fridge freezer. Was lacking a few utensils, but sufficient. Would go back. Visited out of school holidays, so peaceful around the pool, where all the apartments overlook.

Spencer Colquitt

Just returned from a lovely week staying at El Guerapo with my 14 yr old son during half term week. Friendly welcome from Natalia on reception who was always there with a smile every time I passed through. This is a good option if you like smaller, quieter apartment complexes. Good size apartment with facilities to cook for yourself if you prefer. There is a poolside bar serving breakfast and lunchtime tapas but closes mid afternoon & not open at night. Plenty of sunbeds around the pool. Hope to return one day as this was just the place we needed.

Adrian A.

We (four adults and a 4 years old child) found everything well and exciting at arrival and liked our light flooded family apartment a lot during our stay. The staff was very kind and helpful in every question or request we had. We definitely enjoyed our stay to the fullest and can definitely recommend this accommodation.

Bevaley Payne

Been coming back here for 12 years, 3-4times a year, absolutely love it! Central to everything, lovely quiet family run complex, apartments full equipped for SC holiday. The pool can be cold! Sunbeds can be an issue, towels for many hours with no bodies on them!

Mike “D” DoUrden

Lovely, clean, and very quiet place. We will be returning here for sure. Shop and restaurants are so close, but it's not in the busy area. Very close to the beach. The apartments are very nice and clean. Kitchen fully equipped, so the guests can cook for themselves everything. Bar, they have great maybe the price is not the lowest but the food are great!! They have amazing cook. At least for October, the place was just perfect. We will see how it will be in another month, next time.

Sandy Pattullo

Probably one of the nicest self catering apartments we have ever stayed at, compact and not over crowded. Staff, rooms and pool area all perfect. Great service from the baily bar and happy hour was a nice bonus. Filtered water in the room was also a nice touch. Only area that could be improved is when the pool was quiet (ie when only our kids were in the pool) the life guard could have been more flexible with the rules about toys in the pool, but saying that we will be back.

Glen Candlish

Was only there as a guest for the poolside karaoke, but the place looked stunning & spotlessly clean. Will definitely be staying there next time I go to Lanzarote. Close enough to the strip , but still in the beautiful QUIET AREA. Nice !.

Karl Schackermann

We had a wonderful 2 weeks in Club Del Carmen. Ocean and swimming beach just over the road. Wonderful swimming pool area with lifeguards. Very reasonably priced food.

debbie keay

Lovely complex the staff are really nice its spotless clean the apartments are lovely and everything you need is included views of the beach can be seen from the balcony we loved it It's also displaying an autism awareness certificate .

Aileen Noonan

Stayed 1 week in 2bedroom bungalow with a hot tube and it was amazing.. and was very quiet for relaxing in the hot tube enjoying every day in the sun 🌞 Staff very accommodating and very friendly .. would Recommend it if your looking for a nice relaxing stay ..

John de Kleijn

We have been here for 7 nights and had a great time. The park is very neat and well maintained. we had an apartment with jacuzzi (recommended) which was very spacious with a kitchen with associated attributes. The beds are perfect. A beautiful and nice swimming pool, because of our visit in April we had all the space to ourselves. There is plenty to do on the island for people over 50, as we are. You can walk to the harbor which is a 15 minutes walk. There is the market and various places where you can eat.

G E L A T O N I

A Tranquil Oasis - Coloradamar near Playa Papagayo The bungalows are a highlight of Coloradamar – clean, spacious, and tastefully decorated. The attention to detail in maintaining cleanliness is evident, making the accommodation a cozy and enjoyable retreat after a day of exploration. For those seeking a peaceful getaway, Coloradamar delivers. The staff at Coloradamar deserves special commendation for their warmth and hospitality. The only negative note would be the value for money, a bit higher. But, considering the excellent service, cleanliness, and tranquil setting i think is justified.

Kain Jackson

This is THE place to stay. Bungalows are huge, very clean and have amazing amenities including a BBQ! The staff are very friendly the place has a homely feel to it. Pool is a good size, it’s in a great location ( opposite the bus stop and near the town). Overall an amazing little place and if I return to Lanzarote, this is where I will be staying!

valerie wynne

Having read the reviews we decided to book our 2 week stay, we wasn’t disappointed, beautiful bungalow with sea view.Outside patio was great the bungalow was spacious and very clean. We arrived late Daniel was there to greet us all the staff are very friendly and welcoming. Looking forward to our next visit. Many thanks.

Fiona Elisabeth

We really enjoyed our stay here, the staff were fantastic and very helpful, always smiling. The food was plentiful and always fresh. The rooms were good, the only thing is they could do with a bit of an update but it absolutely did not bother me. If you want somewhere easy, friendly and low key, this is it. Lovely pool, right by the ocean. The girls doing the entertainment were amazing, so much fun.

chloe o'grady

I stayed here for one week with my girlfriend and we absolutely had the best holiday . The all inclusive food was so good . So fresh and so much choice everyday. The barstaff were so good . The girls who did the entertainment were fantastic and so friendly and fun ,we got involved in all the daytime activities everyday at the pool because of them. We met some characters here which was an added bonus . Good location and a regular bus service . Nice restaurants nearby if you wanted to eat out . The private beach was lovely . We went for a dip every morning . The on site spa was an added bonus ,we paid extra for massages and it was well worth it .

Mr M F

Rooms are basic but it's just a place to put your head down anyway, could not get the air conditioning to work so made do without. Food was good, always something to eat and drink. If you're in the low 1000s room you'll likely get a friendly cat popping around, he likes nothing more than curling up on a lap and going to sleep so look out for the wee fellow. There's another around the poolside bar too. A fantastic week was had at Royal Monica

Steve Legg

We went with our two teenage kids 15,17 years old. The family room was not really suitable for us .The rooms and facilities are a bit dated. The whole place could do with a revamp. Rain water ce through the restaurant roof , gutter system just bodghed together. You weren't allowed to take any food or drinks to your rooms. The food was ok, but need to crisp the bacon up as was almost raw. Could do with a fridge or tea making facilities in the room. The entertainment was awful but made you laugh at how bad it was. Didn't go in the pool as it was very cold. The sea was warmer but not easy to get into because of all the rocks. I would probably stay further up the cost at Flamingo Bay if I went again.

Russell Swingler

Just spent a week at the resort. Very mixed feelings about the experience, having read the reviews before we arrived we were very sceptical. Some of the points we read were 100% accurate and can’t disagree with. Good location to be fair and the weather was glorious and the view from the pool area is stunning, sea is hard to swim in as currents around the rocky shore is strong and isn’t an easy walk to the sea. Swimming pool was freezing most days one of the days it was bearable to get in but it was the warmest day. Pool bar always quick to get drinks and waiters come and clear the empty glasses fairly quickly. Food was not good, very limited choice and very repetitive, seem to cater for the French and German guests over the English. Lunch was probably the best choice of food and quality. Breakfast isn’t English either and not even similar so went to bills 10 minute walk up the road ( breakfast there was insane ) and only €5 for a full English. Most of the staff were pleasant but there were a few that were rude and abrupt. They talk to you if you are French Spanish or German not very friendly to the English. The evening entertainment ( well if you can call it that ) is not worth wasting your evening going too, always late to start, no organization at all very very amateur at best, it was error after error on every night we went. Again if your French Spanish or German they engage with you other wise no, and when they do quizzes they tell you the answers in either French or Spanish. Very very heavily French and German and Spanish populated and found these people very rude and arrogant and just found them staring at the English all the time, the French stood out to me as being intolerable and no consideration for anyone else, its put me off even wanting to visit France. Rooms are clean and beds comfy and we had a nice terrace area on the ground floor which is a bit dated but we found the room fine. Only saw 1 cockroach on our terrace the whole time saw more little geckos than anything else, oh yeah and the local hedgehogs! It’s a cheap and cheerful hotel really don’t expect luxury. For us it was the people really who spoilt it in a way and also the food and staff. Location and weather were the really positive points and meeting some friendly English people too. Oh and a special mention to Katarina who does the car hire she was really nice and gave us a good deal on our mini convertible for 2 days. Also don’t get taxis from the hotel as they are perverts and make you feel very uncomfortable. 2/5 for hotel experience 5/5 for making our holiday fun in our own way.

Oysterseagull

We are currently staying here, for the second time so a good time for a review. Decent well equipped rooms, very well cleaned by friendly housekeeping staff. Grounds are also very nice and well maintained. Bad points- apartment doors are not soft closure so you lis in bed listening to crash , bang as doors are slammed closed along the line. SMOKING - There is a sign outside the main reception saying no smoking, and no ashtrays on he balconies which is very good. Despite this people are smoking around the pool, on some balconies and next to the open breakfast room, sharing their disgusting habit with the whole breakfast area, and rooms nearby. It would be nice to sit outside for breakfast, but a few smokers ruin that idea. SUGGESTION - clearly identify the hotel as non smoking throughout, and enforce it, and use this as a marketing aid. Watch your bookings grow further! Sort out the smoking and soft door closures and this would be a 5 star review. Thanks.

Rachel McCarthy

Fabulous apartments. Pros, fab staff , lovely pretty pool area. Swanky new sunbathing deck, sauna, quite, any problems were addressed straight away. Towels provided for pool. Cons , no air conditioning, you can rent a unit but its very loud. Hardly no kids so probably more adult aimed. No floaties , no balls in pool , could be a pro if your not a child . They are very disability friendly. Spotlessly clean . Over all lovely apartments.

Wouter Groenendijk

An absolute hidden gem in PDC. Spacious apartments, lovely pool, hot tub and sun deck. And most of all, great staff - been seeing the same faces for many years coming here. Welcoming, cheerful and just great at what they do. Encarna and all the staff are wonderful and such an asset to this place. We are already planning our next trip!

Derek Donnelly

Stayed here for 2 weeks and have to say this place is amazing. Is in a perfect location and everything within walking distance, old town, new town & beach. Breakfast is a brilliant buffet of hot food, cereals, fruit etc. Had an issue with the apartment door on two separate occasions and the technician staff responded within 10 minutes. 10 out of 10 would recommend

Peter McGreevy

We had a sea view room with no Air Con but that didn't matter as we had a big fan so it was great. The location is between old and new towns so it is perfect. All the staff were very helpful and courteous. Well done all. We will deformed be back

Andy Smith

My family have just enjoyed a great week at Villas Blancas (Villa 38) 4 bed Villa - really liked the gated complex and received a good service from the management company. Size and space of Villa was excellent, pool area was great and exactly what we wanted. Definitely needed a hire car but this suited us and gave my family the opportunity to get out and about. I would have given this review 5 stars but only minor criticism was there was only two sofas in the living area for a villa that sleeps 8 .. relaxing in the villa on a night was a bit tight but I do feel I’m being a picky with this criticism. Overall this Villa was great value for money and I wouldn’t hesitate in staying here again

Jade Gaffney

We stayed in villa 23 great large clean villa (cheaper than the smaller villas we could find) on a secure complex its a perfect mix of being private but also secure - only main bedroom had aircon so not sure how anyone would sleep in the other rooms anyway - air con in living room wasnt great but air con in main bedroom was amazing! Lovely chap came to clean pool every other day and we had towels and sheets changed mid week - Jennifer via email was quick to respond to any queries - we had a car so location perfect for us but walk into town wouldnt be bad and taxis or scooters a available- gutted to be home

Kieren Tabor

Excellent villa, although could do with updating including new doors and security. Only major down side was number 38 backed onto the main road and the rear wall was very low. Although separated by a deep wide drain/waterway.

Diane Jones

Quiet, peaceful, beautiful, clean, very big, huge comfy beds, perfect

Evelyn Addison

The villa is very modern and clean. Our villa (no. 16) was near the main gate so we didnt have far to go. Despite that it was very quiet and we were not disturbed. The villa itself had everything we needed. A washing machine, tumble dryer (which we didnt use), dishwasher apart from the basic essentials. Even an iron and ironing board. The pool was super and very clean. Only problem was it was difficult for me to get in and out as there was no steps to get into the water. The only problem was that apart from Sky news there was no other English programs. We would certainly recommend these villas to any family.

Joey Nugent

We spent 11 nights here and it was great. The rooms are spotless and comfortable, the outside area is kept very clean, there are lots of people working here to keep it tidy. It is just a minute away from the beach and the pool area is also good, I will definitely come back here

Tanya S

Just back from our 10 night stay. The hotel itself was lovely and very close to the strip and beach. It’s about a 15 min walk to the old town too. The hotel is situated at the top of what everyone calls ‘cardiac hill’ but it really isn’t that bad maybe if you have a disability you probably would struggle. The hotel does have a side entrance you can access through and then go up lots of steps but the gate closes around 7. Also another way is to enter from the strip at the bottom of the hotel near sun lounge. The rooms are bright, clean and modern we loved the room and we were very pleased as we was near the pool area. The only thing with the room was mopping up every time we took a shower. The hotel doesn’t like inflatables in the pool or said no ball games but people did have balls in pool and the pool staff didn’t seem to mind. Sun beds were taken very early but the staff removed towels if they were left unattended for long. The only reason why we wouldn’t return to this hotel is because the pool was absolutely freezing!

Lauren Cahalane

One of the best places I’ve ever stayed in. From check in to check out the staff were incredible. The rooms are so clean. We paid a bit extra for the sea view room and it was worth it. The location is really good, it’s close to the strip, you will be on the main strip within 3 minutes - the walk up is tough so bear that in mind when booking.

Andy Nisbet

Nice hotel. Friendly staff . . Right on cardiac hill. . . Pool was good to cool down when it was roasting hot . . Had a great time. But the only complaint was the towels round the pool . Some days hotel staff would remove them if guests left them.. maybe yous should've done this all the time rather when it suited you's . . As people could have been away for hrs and nothing would be done . But yet others would be lifted within minutes of them leaving the hotel. . Team meeting I think and make sure yous all work off the same hym sheet . .

Piddels Limited

Our experience for Kontiki is great. Good location, neat rooms, nice, a bit too cold 😄, swimming pool. The time we stayed there was checked every day for putting towels on the sunbeds. Special thanks to the staff who are busy every day to make the rooms and garden tidy.

Neil Willett

We've stayed here 3 times now and are very satisfied with the complex. Rooms are fantastic and it's location for bars, restaurants, shopping and even the buses is perfect. Well worth staying in for self catering, bed and breakfast, or half board.

Pamela Morgan

Enjoyed ourselves, we are going to book again but in the apartments as less stairs to climb. We hope to come back in July of this year. We made lots of new friends and found your bar lady Carmen a delight as she couldn't do enough for us, what a lovely lady, hope the hotel thinks highly of her. Brilliant position the hotel is in as restaurants bars and beach just across the road, couldn't get much closer just great if you have difficult walking. Beds very very comfortable. Never have to worry about getting a sun bed, but still people put their towels on sunbeds early and never went on sunloungers for 4 hours, which should never happen. In all a lovely experience. We returned first two weeks in July, the apartments are great, dish washer, washing machine, cooker, micro oven. Aircon, safe and beech towels all in with the price. Apartments spotless will definitely be back, worth every penny, just love it. Oh just remembered dishwasher tablets and washing tabs all supplied. Great place.

David David

The apartments are fantastic. All you could wish for as a home from. Service is excellent from the cleaners to reception staff Centrally located but still quiet

Margaret Clark

Just spent an amazing week at Nazaret Apartments. Apartment very spacious, well equipped with full fridge freezer, hairdryer, iron and ironing board, walk in power shower - every little detail thought off. Breakfast amazing with great choice, so relaxing not frantic like other places I've been to. Although directly across from square very quiet, beautiful large pool area with plenty of beds - will definitely book again next year.

Tracy Blair

Been coming to Nazaret Apatments for a few yrs now, we Love everything about them, everyone is friendly and helpful, especially The lady that works in the bar called Carmen she's so happy and busy & Friendly too! Sad to be leaving today 13-09-24 😒Thankyou!

Johannes Mai

Well, what shall I say... target audience is probably looking for affordable vacay at a nice spot and if that's you, you're in a good place. Literally, as location is indeed spot on - best beach, all the restaurants and bars you want next door. But I wouldn't choose all-inclusive necessarily, food's pretty basic, and drinks...let's not talk about it. Staff is nice tho, rooms are spacious and very clean and feature a kitchenette. So if cooking is your thing - probably good spot. Overall: come for the location, sun, not for the food or luxury.

Nicole Conway

We were really happy with our stay. The hotel is central, not too far a walk down to the strip at all (massive plus point for me) - the rooms are clean and really spacious and are cleaned 5 days out of 7, there plenty sunbeds available (could be doing with more parasols though) there is entertainment around the pool with the fabulous Alex, a real credit to the hotel. Food wise we were happy also, a good bit of variety at the buffet each meal, each day something different. Would not hesitate to recommend and would absolutely stay here again

Emma Leece

Yet another amazing stay here. This is my 4th time here and already planning to come back. Every member of the team have been great, nothing is too much trouble for any of them. Massive shout out to Alex from the Animation team. He made the last week of our holiday. Rooms are are lovely, plenty of space and stunning views from your patio. There was a small issue with this air con, however this was not a fault of the hotel and they everything they could to keep us up to date with this. Location is perfect, team are perfect, hotel is perfect. See you all next year.

Emma Gladman

My third visit here and I have to say, this is the best one yet! Everything was absolutely amazing. The staff were always very friendly, always helpful and welcoming. Alex the entertainer of a day and a night was just the best! He had us in laughs from the beginning to the end! Belly laughs in fact! He is just amazing and tried his hardest to get everyone involved. Never stopped. The air con wasn’t working in the rooms, but we learnt that the hotel were trying to resolve it and it was due to road works causing a cut in the wires. It was tough but it wasn’t helped. We just opened the doors and hoped for the best!! Already looking for our next holiday for next year! Can’t wait to come back! Thank you to everyone at Relaxia Lanzaplaya!

Robert Hargreaves

Great hotel,close to bars,restaurants shops.Food excellent, variety,themed. Entertainment & animation around pool really good,three pools,kids,cold,heated. If you want a sea view top tier, lots of steps !

Linda Powell

Had a lovely chilled week here. Great pool, gym and nicely laid out grounds. The staff are exceptionally nice, friendly and helpful. Nothing is too much bother. The breakfast is very good. The quality of food is very good. We were bed and breakfast but did eat in the evening a couple of times. Very relaxing place away from the noise and busy strip.

M Burns

A lovely, peaceful stay was had here. Not too overcrowded and nice and clean. The breakfast was good for a 3 star hotel, and the staff friendly and attentive. The pool is clean and quiet, and some entertainment was laid on for the guests too. No rushes to get a sunbed and no screaming children. I would recommend this to couples seeking a peaceful escape away from the more busier and crowded hotels that we had passed.

Liz Crosland

Lovely peaceful place today, ideal you want to unwind, relax and reflect. It’s quite basic but that’s the beauty. Great selection at brekkie the dinner menu you is measured to ensure health and vitality it’s all about the good nutrition. The team here are all lovely and not in your face. Towels are changed every other day.

Karen Morris

Lovely relaxing site. Rooms comfortable. Staff very polite and extremely helpful. Breakfast 1st day slightly disapointing as had to wait for buffet to be replenished. Went early to breakfast every other morning and service much better pool area excellent, well equipped for everyone, wheelchair access too. Will certainly stay here again.

Michele Shardlow-Wrest

We've stayed in Puerto Del Carmen many times over the years and this was the first time we've stayed at Casas Heddy and it certainly won't be the last.This hotel is a little hidden gem up the top of a steep hill nearer the Old Town but the strip is still easily accessible. Our room was what I would call functional, kept spotlessly clean, with air con but the bathroom was a little dated.It was great to have your own sunbeds too. The breakfast spread is fabulous with anything you could possibly wish for (although the bacon could be crispier).Lovely fresh bread,various juices, fruit, cold meats and a full hot selection including an omelette station.We shared a hot lunch here and ate in the restaurant two evenings (4 different courses on offer each of our evenings for a set price or you can go a la carte ) and the food was really good. We also ate out at Toro, Asia Delicious, L'Italiano and La Casa Del Parmigiano which are all well worth a visit. Taxis to or from these restaurants are €4 - €5 from the hotel.The pool is lovely with a max.depth of 1.4m and it was good to see it catered for those who may be less able and there is also a lifeguard present. Around the pool its a quiet tranquil environment with no loud music apart from during the Aqua Gym session. You can hear faint music from the bar/restaurant the rest of the time. There is a great gym, a separate room with free weights and a couple of spin bikes.There is also an outdoor fitness training area complete with TRX and special thanks go to Michal the PT for his personal TRX coaching.There are various fitness sessions and relaxation classes you can avail yourself of or just chill in the sun by the pool. All the staff are friendly and helpful at Casas Heddy and try their absolute best to make sure your stay is a happy one and we will definitely be returning to stay here with them again.We loved seeing the little family of green parakeets that visit most days so keep an eye out for them too, you'll hear their arrival.

Zac

A lovely hotel situated close to the beach. Given a complementary upgrade to a villa to accommodate 5 of us including our little 1 year old. Room was immaculate could have stayed for longer. Staff were very friendly everywhere happy to help. Only improvement is the food side of things for the kids especially but we found lunch was better in the waterpark more variety. Kids section of water park was closed which was a shame but we managed to entertain our little one in the lazy river and wave pool. But overall for our first family holiday with the little one it was lovely

Carolina Suarez

I was absolutely blown away by the entire experience! The facilities were great, but what truly set it apart was the animation team. They brought such energy and joy to every day of our stay. A special shout-out goes to Jorge, who was nothing short of amazing. His charisma and made each activity more enjoyable, and he went out of his way to ensure that everyone was having a fantastic time. Highly recommend!

Roberts Kim

On our last few days of holidays, had a lovely time away can't wait to book the next holiday. Lovely hotel very family friendly with a great animation team 2024 who make the holiday by keeping you entertained all day and in the evenings. Team darts, mini golf, bowls, shuffle board, water polo and many moor including the very funny to watch magic water carpet. The animation team is very talented putting on mini discos then a show every evening except one while they have a day off. Couldn't fault it and the 2 Portuguese lads dave and Simon I think made us laugh thanks guys.

Adam Shimmen

Stayed here for 1 week and I would definitely come back. Was a really great stay, good food, really friendly staff and clean. The activity team are really great and always hosting several activities throughout the day. The rooms have very good air-conditioning which is a big win. If I had to be picky, the arcade could do with an upgrade as the machines are a bit dated.

Nick Frijters

We had a great time at Relaxia Lanzasur Club. 3 STARS: The overall service and state of the rooms and facilities is okay. It looks like it was great but could use some fixing up and repairing and painting here and there. Animation was very good and we had a great time overall. 5 STARS: Special thanks to Emmanuel (pool bar), Abdel (lobby bar) and Nayara (pool bar, restaurant, lobby bar) who made this stay amazing. Friendly, good service, kindness. Thanks!!!

Sheila Cotton

After spending 7 nights at this hotel I am sorry to say save your money. My friend and I asked to change rooms as soon as we saw ours, room 111 when we arrived on Monday 25 Nov 2024. We had to wait till Wednesday before we got a better room. The rooms were dated with rust around the edges of the bathroom mirror. Access to the shower involved climbing into a deep bath, not for the elderly. The hotel entertainment left a lot to be desired. The staff were very helpful and friendly. The mattresses on the beds in our second room 206 dipped in the middle and we had to turn them over and around to get a decent nights sleep. The food was mostly okay, however, I started with sickness and diarrhoea at 6 am Sunday 1 Dec, I spent the last day of my holiday in bed just drinking water. I could not risk being ill on the plane coming home the next day. I would not in all honesty recommend this hotel. Thank goodness the weather was good.

Debbie Taylor

Had a fantastic 3 weeks here. Food plentiful and tasty. Staff all pleasant and helpful. Hotel very clean. Lovely location. Been here twice, will be returning. Aida great young woman making everyone welcome, great activities, enjoyed the shuffleboard, yoga and sangria, see you next year xxx

Kathleen Dann

Just returned from a week stay at this hotel. Had an amazing time. Rooms are clean and attention to fresh towels and bed linen great. Sometimes the room cleaning service a little late in day getting done which can be a bit frustrating if you like a siesta in the afternoon. The range of food is very good. Over my week stay I never had same meal twice. Food could be hotter but I suppose it’s very difficult. I was travelling alone so preferred to stay in hotel at night. The entertainment was good, especially when hosted by the amazing “Dumi”….what a character! He had the whole place laughing, having fun and relaxing with each other. Special thanks to him for making my stay so enjoyable. Well done everyone at Hotel Pocillos. I will definitely return.

Nicola Pitt

Excellent hotel. Just on the outskirts of Puerto del Carmen about half an hour walk to there but go other way to Matagorda about 15 minutes Hotel is adults only which makes it a really lovely place to sit back and relax. Aida the entertainer is lovely we joined in which is something I never do but she made it feel very comfortable and by doing this we got to know the other people which was great and ended up meeting up later for a drink. It was my birthday while we were out there and the hotel left me a bottle of bubbly in our room which was a nice touch. All in all excellent hotel will definitely be going back

Carol Stanley

Love this hotel, very good location for walking, not far from peurto del Carmen. Huge beach 2 minute walk. Food good plenty of choice Think the plastic cup policy is good, stops people just leaving cups around, and they change them for you whenever you ask. Bar service good, great singer too whilst serving, love the bar snacks. Entertainment bingo what a laugh and complete with kareoke for everyone. Certainly a passionate entertainer with a good voice. Pool kept clean and tidy.

Lauren Wilkinson

Staff really friendly and very attentive. Cleaners made sure everything in our apartment was tidy. Yes rooms basic but was somewhere to relax on a night and get our heads down. Had no problems at this hotel at all. We were at the back near the tennis court really quiet and relaxing very little disturbance would definitely stay here again! So will definitely be back!

chris hart

We stayed here for 11 nights. The staff are really nice. Regularly cleaned with your bed made & fresh sheets & Towels. Cheap bar food available. Tennis court. Table tennis & pool table. 15 mins walk to the harbour or Strip. The apartment's are looking dated although they are clean. Could do with an update. The pool area is really nice. Some of the Sun beds are not the best. This time of the year there are plenty to go around. Would we come back?? Yes.. bargain basement Holiday that is do- able. Nice chilled out holiday👍

Antoinette McGuinness

Just back and I really liked it here. It has both positive & negative aspects. Its location is perfect, supermarkets, lidl, restaurants, shopping centre, main night strip all within a ten minutes walk. Fantastic beach 15 minutes away. Staff were very friendly and accommodating. Only negative is the pool is to cold and rooms need a make-over but there only small things. I would definitely return.

paul allonby

The staff here work very hard and will go out of there way for your needs, the barman is over worked and is working the bar as well as the restaurant downstairs and round the pool. It took 15 minutes to get served at the bar due to no one about to serve, I had to go to reception for them to find the barman. The cleaners also hard working. The rooms are basic but perfectly acceptable but could do with a lick of paint in places to freshen up. Lots of cats roaming around the complex and cat poo in the gardens so wear your footwear. Tennis court turns into a playground for all the kids and some adults so forget about having a game of tennis. *HOWEVER *.......the reason I have given 2 stars is down to the pathetic guests that stay here, between 6am and 7.30 am it's like wacky races when holiday makers bolt to the pool to get there sun lounger, then go back to there rooms or back to bed. One guy went down with 9 towels to claim sun loungers and was not seen at the pool until late afternoon....get a life man !!! This morning ritual should be BANNED ! not once did we get a bed by the pool and we are early risers and did not even get to dip my toe in the pool so we spent the whole holiday outside the complex. I have posted a picture of the pool area at 9.25am where all the beds are taken with towels. I would NEVER return to this complex, in fact I've booked across the road for November as so disappointed with my stay here.

Clodie

Absolutely love this place the rooms are pretty basic but they're still so cute and cosy. They have everything you need. The staff are exceptionally friendly and are very good at what they do. Great value for money. Would highly recommend.

Susan Greenwood

I went to this place in 2018. Rude staff, very poor rooms. Shifted us about to sister hotel because of double booking and lied to us about it. Location is good. Sister hotel is in land, not so good. Horrendous otherwise thought.

Ed Nall

This hotel is definitely NOT 4 star. It isn’t even worth a 2 star rating. Booked in for 11 nights, but it’s so diabolical that we’ve booked flights home after just 3 days. The website is deceiving and blatant lying. The hotel is falling apart and dirty with rooms in a disgusting state. The restaurant can only be described as a derelict canteen serving up substandard food not worthy of a soup kitchen. Staff are miserable and not polite and the management of this outfit clearly don’t have a clue about customer service. They are happy to take your cash off you, but what you get in return is a substandard prison like experience. Take heed and don’t be tempted to visit this place. The website is a blatant misrepresentation , borderline untruthful. In addition, outside the hotel, there is nothing worth visiting unless you want to sit in a bar all day long drinking.

John

Great location for getting around the island if youre hiring a car which is what i did, fantastic staff team who were friendly and helpful , and a gym on site too. Clean hotel with good food choices.

Phil F

We did not actually stay in any of these apartments. These are rental apartments overlooking the beach and promenade. The wall facing the beach is covered in these Azaleas. They are classic old style but very pretty as viewed from outside. The sign outside suggests mostly German owned holiday rental homes.

Adam Walter

I can only describe this hotel as adequate. It's a little dilapidated but has all the basic amenities and the layout is good. It's small so the food selection isn't great and the quality wasn't great either. The location is good with easy access to the beach and shops/restaurants nearby. Staff are all very friendly and helpful. For a budget holiday it's fine.

Mark de Bois

What an amazing room and apartment. Outside looks very cosy in your average street(1 minute walking from the Charco boulevard) but inside is amazing. High ceilings, huge living room, spacious kitchen. The style is special, but it works. Bed was perfect, the kitchen really simple but did the trick. Bathroom could have been beter as the warm water was not sufficient for more than 2 people taking a shower after each other. Solarium outside was perfect with some sunbeds and tables. I visited in march so the jacuzzi was a bit cold, but can imagjne this is perfect in summer times. Parking is available on the street in front. Would recommend 10/10, especially for the price

Catherine

We booked 2 differents suites, the both are wonderful, well decorated and very clean. It's just pity to cannot use the spa after 19h...

Mathew Maokh

Perfect. Spacious, clean and calm. The flat is very well located in the city and it is really easy to find some space to park your car in the streets of the neighborhood. The jacuzzi space is also a big plus and is a great place to relax and eat some imaginary pizzas (since you can’t eat on the terrass)

Laura Copsey

This flat is amazing. Stylish, high ceilings, solarium and hot tub in a beautiful courtyard. Complementary coffee. A great stay in the best bit of town for night life and exploring.

Lyn Bigmore

Let down with unreliable cleaner. Apartment is ok with good wifi and air conditioner. Well located but I suffered severe building work noise from nearby renovations. Management intervention helped but noise still persisted. So not ideal

Matej Čaja

Hotel has a good location away from any hustle and has a spacious and free parking right in front of it. Those who are not comming by car might struggle to get to a nearest bust stop as the main road is quite far away, but that is the price for being in a rural area. Hotel consists of small villas, ours had 3 rooms, but as every villa looks the same from the outside, I guess it is a standard. Place is spacious, with private terrace, ours had sea view, which added nice touch to a morning coffee. The rooms are showing signs of age and wear, the furniture is old and the beds are far from being comfortable and are noisy as they are spring-based. The hotel's staff members are a welcoming and accommodating. Throughout our stay, they consistently displayed a warm and helpful attitude, which added a positive touch to our experience. Hotel has a swimming pool and while it is not extraordinary, the swimming pool area served its purpose. One downside was the children's pool as it was closed during our stay. There is also a children's playground, but it consists of only a basic equipment. There is also a restaurant and a bar but we didn't attend either. One of the neat features of this hotel is its access to a oceanfront promenade, allowing us to take strolls by the ocean and enjoy breathtaking views of waves hitting the cliffs and sunsets.

Jim Wallace

Great wee find of a complex. Beautiful vistas and walks along the sea front. Not far to local cafes, bars and shop. Staff are Great, especially Carlos who managers the dining area. As this complex is self catering would suggest you ensure you get juice, milk, tea and coffee for the villa. Dinner is limited but very tasty and good choice of meat and fish with plenty of salad. Remember you have to pay for any drinks including tea and coffee with your evening meal.

eppo transyl

Great place on the water with spaced out villas and a central pool with restaurant. The included breakfast was great. Location is away from the main area of town, great if you have a car or want peace and quiet. Staff helpful too. Our room had a slightly leaky roof in one room which wasn't a problem as there is little rain on the island. Stove top was not strong enough to cook quickly if you are self catering. All up a really enjoyable stay.

Jessica Bates

Stayed here for 10 days in March. It is located by the coast, with nice sea views. The resort is a bit further away from the centre of Playa Blanca (10 minutes taxi ride), but it meant that we had peace and quiet. The place was very basic, but had everything we needed to have a comfortable visit. Great cleanliness within the villa as well as the surrounding areas, with a daily cleaning service provided. The staff were friendly and helped us with any queries we had. One negative thing would be the beds…they were very hard and uncomfortable! But overall, we had a decent stay.

Patricia Borkovicova

“The House of cucaracha” The villas look very nice on pictures but don’t get fooled. The whole complex is old and it shows. The villa where we were accommodated had very old /rusty kitchen, the fridge was dirty, the beds were not very comfortable,the bedsheets and the duvets were dirty ( something brownish like blood). The vila as well as the surroundings were dirty / moldy/rusty. There were cigarette buds around the vila. But the worst were the cockroaches - elephant sized cockroach welcomed us 1st night in the bathroom. One night, we had to kill 7 cockroaches. We didn’t feel safe at all. The explanation of the staff was - “You know, Australia has kangaroos, we have cucarachas. They are very common here.” But it was not completely truth, as we were also accommodated at a different place and there were exactly 0 of them. Apart from that, the place is very quite and what we appreciated was the ocean view. The breakfast was also tasty and the staff was nice. Overall I wouldn’t recommend this place to anyone who is afraid of insects or who would like to enjoy active night life.

Lynn Jones

Fabulous apartments. A quiet area which we enjoyed but all restaurants and supermarkets within walking distance. Room and surrounding pool area spotlessly clean, room cleaned and towels changed a couple of times throughout our week stay. Full oven and hob if you wished to do a little cooking. Staff could not have been friendlier or more helpful. Met some lovely people staying there who are returnees, some a few times a year and many staying for up to 4 weeks. There is a small pool bar which is run by Nelly. He works very hard behind the bar serving a great selection of drinks, breakfasts and food up to around 7pm. We ate there on a few occasions, food and service was excellent. We would definitely recommend and hope to return as soon as we can.

Matt E

Really enjoyed our stay here last week. Apartments are clean and comfortable, nice pool area and again kept very clean, plenty of available sunbeds when we were there. There's a great little pool bar for food and drinks during the day all reasonably priced and very good quality, bar is run by Nelly who works really hard to keep everyone fed and watered, he's a star. All staff and cleaners are super friendly and work really hard to keep everything spotless, always smiling and say hello. Approx 5 to 10 mins walk to the bars and restaurants in Matagorda so in a convenient location, we would stay here again.

Paul Hewson

Two words describe Apartamentos Villa Canaima "Absolutely Fabulous". The apartment and grounds were spotlessly clean. The reception staff were courteous and helpful. The cleaning staff were friendly and efficient. The barman in the poolside bar was great and the food and drink was very reasonably priced. The location of the apartments was ideal, away from the hustle and bustle but within a short walk of plenty of shops and restaurants. The only negative I could mention is that the kitchen hob had only two rings so you may struggle to prepare a gourmet meal if thats what you're in to. We will definitely stay here again

Nicole McNamara

We have just returned from a lovely stay at Villa Canaima. The complex is spotlessly clean and very well maintained. The room was spacious and extremely well equipped. The balcony overlooking the pool was fantastic. The lady at reception was so kind and even let us keep our room past the check out time, to save us having to store our luggage. Nelly provides a great service at the poolside bar, with excellent cocktails and great food. I would highly recommend Villa Canaima and we would definitely book here again when returning to Lanzarote.

karen mann

Amazing find, super friendly staff who can't do enough for you. Perfect location , great food and drinks at Nellys snack bar 🍸, beautifully clean and maintained . Free luggage leave service for returning customers, lots of little extras Inc air con, shower gels,hand soaps,washing up liquid,filtered drinking water on tap, toilet rolls provided, towels changed every other day, rooms cleaned several times a week. Onsite laundry , library , lift , water available to buy from reception, beach towels available from reception with returnable deposit. Pool and sunloungers cleaned regularly... this place is a must if you can get booked in !!!!!