Labranda El Dorado

Joanna Różańska

I’m a bit cross about this hotel. The outside area with gardens and pool is very well maintained, however apartment itself its not. Kettle was in good condition but smelled terrible and we had to ask for replacement. Apartments booked for 3 people (and the overall capacity is 4) but only 2 chairs on the terrace. Same with cutlery, missing dish cloth, dish soap, broom, not easy to keep your place clean during the stay. Staff not friendly. Wouldn’t recommend to ask them anything. Positive sides: Very good location and plenty of parking spaces along the building, lovely view from top floor apartment’s terrace. I wish to give 4 stars, but can only give 3 in this case.

David

Stayed here in the off season so it was very quiet but still very enjoyable. Choice of two pools and the rooms were spacious and had a lovely view of the pool and ocean in the distance. Staff were friendly and the hotel is located between old town and new so is an ideal location. Only had breakfast in the place as I dined out most evenings but breakfast was nice. Would have no problems in going back

John Dolly

Where do i start! On my last night in above location with my wife and child and to say our experience has been rude, below standard and has made us decide never to return to el dorado... On arriving our receptionist who " greeted" us claimed to have no english what so ever but was caught out speaking fluent to other guest in reception later in week and the "little" english she did speak she managed to tell us on our arrival she was fed up and not her problem.. wow! Cleaning(and i use the word loosely) was a joke. Forget do not disturb signs, even when our 1 year old was napping...means nothing to the cleaners. Barged in on more than 1 occasion. They choose their cleaning days and of what apartments of their own choice and as for valuables..LOCK UP!!! I spent a monday evening in a local police station filing a report on missing valuables from apartment. Hopefully insurance covers it as hotel"management" had no interest on my report.. The only good thing about this hotel/apartments was its location so my advice is you is get the address of area and book another one around it. U can check my past reviews on any resort. Made numerous attempts to see manager and was always told "not here" try tomorrow, which i did, to be told "not here" I have stayed in lanzorote a number of years among other holiday destinations and have NEVER felt as strongly to ever post a review. AVOID AVOID AVOID

Martha Farrell

Stayed at the above location with my husband and toddler. Sometimes IT IS BEST to read AND ACKNOWLEDGE what guests reviews are before staying!!!! Would love to give this place no stars at all except it won't let me submit my review without giving it a star. On arrival, we were greeted by an apparent non english speaking receptionist, who gave us no information whatsoever, and we later found out she has perfect english Cleaning was way below standards when it was done(my toddler would have done a better job) When we left the do not disturb sign up, the cleaners still barged in to do the cleaning, even when we said our toddler was sleeping Please be advised to not leave anything of value out on display when you leave as they seem to grow legs and disappear. We reported valuables missing and nothing was done about it, my husband spent the day in the police station to report this incident. Bottom line the hotel, management and staff have no respect or regard for the hard earned money me, you or anyone has spent to spend on a relaxing holiday in "their# resort WILL NEVER RETURN HERE AVOID AVOID AVOID

Andreea

hello, I don't recommend this hotel, the rooms are very dirty, the reception staff treat you very badly, they are not interested in your needs, nor do they want to help you, I can give one star except for a girl who was a foreigner from Romania who behaved very well even though she didn't know the hotel rules, she was super kind and smiling to help you! otherwise, the staff at the reception leaves a lot to be desired, they treat you badly and I have been a client of this hotel for many years!