Joanna Różańska
I’m a bit cross about this hotel. The outside area with gardens and pool is very well maintained, however apartment itself its not. Kettle was in good condition but smelled terrible and we had to ask for replacement. Apartments booked for 3 people (and the overall capacity is 4) but only 2 chairs on the terrace. Same with cutlery, missing dish cloth, dish soap, broom, not easy to keep your place clean during the stay. Staff not friendly. Wouldn’t recommend to ask them anything. Positive sides: Very good location and plenty of parking spaces along the building, lovely view from top floor apartment’s terrace.
I wish to give 4 stars, but can only give 3 in this case.
Paul Lowe
We stayed 1st April till the 8th. Reading the reviews we did wonder if we had made a mistake after our 1st aprthotel was overbooked. We were very happily surprised .
The apartment was spacious and clean though some furnishings etc., could do with replacing.
The pool area was lovely and an oasis from the outside resort despite being in the centre. It is an urban hotel so some street noise to be expected. We backed onto the Biosphera with bus and taxi stops ut no problem sleeping.
The maid came every day except Sunday and Wednesday. On that score please remember folks it's 'self catering'. If you want staff to pamper you go to a 5* spa not a 3* apartment complex. Er, of course be prepared to pay twice as much.
We would return but as older we did find the steps and hillside location an issue.
To end. Thanks Hotel for a lovely break.
David
Stayed here in the off season so it was very quiet but still very enjoyable. Choice of two pools and the rooms were spacious and had a lovely view of the pool and ocean in the distance. Staff were friendly and the hotel is located between old town and new so is an ideal location. Only had breakfast in the place as I dined out most evenings but breakfast was nice. Would have no problems in going back
Sean Mathews
Disappointing stay, tired and tatty decor never 3star. bathroom flooded every time you had shower and reported it 4 times to reception,but didn't seem interested just gave us towels to mop up the floors, also digging up the drain next to the pool so 4 days of a jackhammer going for hours on end.Apart from that it is in a good location neat the old town and new shopping complex and beach. Wouldn't choose to stay there again.
Keara O'Brien
Do not stay here! There was constant noise from building works from 8/9am every morning all through the day. You could not sleep or relax in the room at all. You couldn’t open windows without dust and dirt coming in. Equally at the pool all day there was noise from building work as well. Staff were very unhelpful, when I asked for a later checkout because of the issues I was told no that there were fully booked. But I went online and could see they were selling loads of rooms. So a total lie. So unhappy with my stay, came more more tired than when I went, no enjoyment at all. DO NOT STAY HERE!!!
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