Troy Ginger
Great buffet food. Always good quality but would have preferred more of a variety between the lunch and dinner time foods avaliable.
Always polite kitchen and cleaning staff.
Great ocean view from balcony.
Unfortunately I found the bed mattresses extremely hard to the point it was difficult to get to sleep some nights and would wake up in the morning with aches from it.
James Rattray
This was a bit of a budget holiday and I didn’t expect too much, however, upon arrival I knew this was going to be a difficult hotel to enjoy. I booked all inclusive, which for this hotel is used in the loosest term possible, snacks are not included, most drinks are not included and if you wish to use WiFi or any other service, they’re only available as a paid extra.
The swimming pool is extremely unclean, most of the tiles from the sides and its floor are missing and the “lifeguard” is about as much use as a chocolate fireguard, if he isn’t snoozing he is telling children off for using inflatable pool toys… in the pool! This rule baffled me as there is no particular reason but they are apparently banned and may only be used in the baby pool, absolutely ridiculous. The flooring around the pool is a disgrace, it is uneven and is just made up of grit, which just ends up in the pool, adding to the uncleanliness.
The rooms are extremely outdated, the light fittings did not work, the balcony had cracks in, as did the exterior wall. I have never “slept” in such an uncomfortable bed, the mattress may as well have been formed out of bricks and razor wire!
The food on the first 2 days was reasonable, however the quality quickly went downhill, most of what was served was inedible and it was a bit of a guessing game as to what meat was being served as it wasn’t labelled and tasted of pure shoe leather.
The pool bar/hotel just lacks in any sort of atmosphere, the bar will happily play the same 10 songs on repeat through muffled speakers all day long - we were even treated to the odd Christmas song! A lot of the staff came across as rude and it was clear they certainly didn’t want to be there nor did they wish to help.
I’m all for getting what you pay for and if you buy cheap you get cheap, but I feel that the very basics here are just not being met which is an awful shame, you can securely see this used to be a great budget hotel, it just needs a renovation… a big one!
Proceed with caution if booking this hotel, my advice would be to look elsewhere.
Jill Lavery
Honest review of this hotel after reading many mixed reviews.
Location is fabulous right in the old town, about 15 min walk to promenade, there are steps (quite a lot) to get to hotel or there is an incline walk for those able. We are couple late 20s/early 30s and this did not bother us.
The hotel itself, we found it very clean, pool was cleaned most if not every morning, it is very cold. As we went mid October we had loads of loungers and parasols so this wasn't an issue for us and pool bar is also ok for drinks and snacks.
Breakfast is very good value, we stayed self catering and enquired about breakfast on arrival for the 2 of us for the week was €44! Couldn't believe it and good selection of hot, cold, fruits, yogurts etc. so definitely recommend this.
The rooms, yes dated, beds not the best, we found 3 cockroaches throughout our stay in the bathroom. The biggest thing for us was the lack of air con, the fans in the room were just awful. I genuinely don't know how people survive this in the summer months. So a few nights no sleep for us with the heat as it was unbearable. The shower was very powerful and loads of hot water. Nice chairs and table in the small balcony.
Would I stay again? No - Only on the pretense of air con. The hotel is generally good and if you're not expecting much from a 3* hotel and you don't mind sweating at night 🤣 then go for it!
Mine Mayo
I don't know where to start. The hotel is not bad, it is old, but it does need remodeling, but what I like most apart from the location is the staff. They are all incredible, starting with the receptionists Fer and Jonathan, always attentive to everything we needed. The food is not bad, although it is true that there could be more variety, especially in the desserts, because every night it was the same, but I am not complaining. Now, the waiters are all incredible, highlighting Natalia, Angel and Juver, very kind and familiar. And finally, Jonathan, the animation guy, a lovely person, I loved the way he addressed the children, always cheerful and attentive. I am not giving the hotel 5 stars because it is true that it has aspects to improve in terms of the building, but for the rest, incredible.
Dach101
Great location for old town and only around 10 minute walk to the strip. You can walk down to old Town in 2 minutes. Loads of food /bars to choose from. Apartments were basic, no AC, fans were installed. Room was clean enough and the staff did a great job of cleaning. The place is showing it's age a bit, but it is ok for the price. Pool was good, some wear and team and a queue for the loungers. We were in the third tier, so had to climb around 65 steps from the road to get back. I got fitter! but it might not suit anyone who can't climb. Would recommend a terrace not balcony if you can get it, even though people can walk past, during the day you get the shade of the balcony above you.